Magespider Infoweb Pvt. Ltd.

Introduce your business and what you do there.

I’m the business head at SmartHealth, a company that provides telemedicine services and patient support programs.

What challenge were you trying to address with Magespider Infoweb Pvt. Ltd.?

We needed help with mobile app development.

What was the scope of their involvement?

I briefed Magespider Infoweb about the objectives of the solutions that we wanted. They proceeded with the design, and we approved it. After that, they moved on to developing the mobile app and built it for Android and iOS from scratch using Flutter. In terms of the website, they host it through Oracle. 

The purpose of the app they created is to digitalize the telemedicine process and help patients with their journey — it makes it much easier for them to have a better treatment experience. In terms of functionalities, users can generate vouchers electronically, and we can monitor where the service request is standing from the backend.

They currently continue to help with enhancements to our product — we want to launch another phase of the same application.

What is the team composition?

I work with a technical person and a project manager.

How did you come to work with Magespider Infoweb Pvt. Ltd.?

They were recommended to us by a friend who worked with them. He gave good feedback about their work, and we decided to choose them for our project.

How much have you invested with them?

We’ve spent $10,000–$25,000 with them so far.

What is the status of this engagement?

We started working together in February 2021, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

There weren’t any crashes after we launched the apps. Also, during the initial phase of communicating with clients, we got three projects for the app, which is what we care about. What I care about most is the feedback from clients, and it’s been positive.

How did Magespider Infoweb Pvt. Ltd. perform from a project management standpoint?

Working with them has been an excellent experience. They’re flexible with us and made us a priority — we often finish ahead of schedule because they’re terrific with timelines as well. 

Their team also helps with enhancements and additional features that we didn’t mention at the start — they exceed my expectations. In terms of communication, we use email, Microsoft Teams, Skype, phone, and WhatsApp.

What did you find most impressive about them?

They follow whatever we agree to. They’re also helpful, supportive, and have competitive pricing.

Are there any areas they could improve?

They could put someone in charge on the weekends.

Do you have any advice for potential customers?

Do your homework from the beginning; sit with them in a comprehensive briefing session at the beginning of the project.

Introduce your business and what you do there.

I’m the director of the company. We’re designing and developing an IoT-based smart home device. The main business goal is to provide a smart home solution for the North American market.

What challenge were you trying to address with Magespider Infoweb Pvt. Ltd.?

Initially, I was designing the firmware and website by myself. However, we didn’t have the in-house expertise for custom backend and mobile app design for Android and iOS.

The solution we were looking for here in Canada was a bit expensive based on the hourly rate, so we started looking for a company in India to help us out.

What was the scope of their involvement?

Magespider Infoweb designed a number of backend web services. They basically designed all the web service calls required to make this interaction between the mobile app and the devices. These web services talk to the mobile app, and when users interact with it, the web solution talks to the Wi-Fi-connected smart home devices.

The Wi-Fi device will act based on the user command, which was the key functionality. It’s a smart vent, and the vent can be controlled through the app. It requires a custom application that talks to the third-party thermostats, as well as Google Nest and Ecobee. We fetch the web services from them and integrate them to our custom application. Then, we analyze the end result and decide what the smart home device is supposed to do.

The key feature of this device is to provide the best home comfort experience in extreme weather. It gives you a comfortable temperature in your home, and it’ll save you money with your utility bills both with consumption and usage.

What is the team composition?

We worked with four people in total. One was the project manager, and we had two developers and a designer. There was another person as well, but he was a tester.

How did you come to work with Magespider Infoweb Pvt. Ltd.?

A friend of mine had worked with them before, and I heard that their key point was delivery. I had previous experience with an outsourced company, and they didn’t deliver on time. Also, I looked at the good reviews that Magespider had on Clutch. It was beneficial reading them.

How much have you invested in them?

For this phase, it was around $12,000 CAD (approximately $10,000 USD). It included the mobile app and the custom backend web application.

What is the status of this engagement?

Our project began in May 2021, and they delivered phase one in September 2021.

What evidence can you share that demonstrates the impact of the engagement?

We’re getting a good response. We’ve pitched to investors for this product, and we’ve received good feedback from them.

The device is already performing, and beta customers are using the mobile app. With those beta customers, we will find out how the customer feels.  If we have to add any modifications or requirements in the future, we will definitely work with Magespider Infoweb.

How did Magespider Infoweb Pvt. Ltd. perform from a project management standpoint?

They were great at listening to requirements. They knew how to work with an IoT product and how to implement it, so it was easy for me to communicate.

We used Microsoft Teams and Monday, which was helpful for tracking all the tasks.

What did you find most impressive about them?

I liked their attitude; it was really impressive. Not only did they deliver, but they also wanted to make sure that it work. Moreover, they understood that whatever system they designed, we would have to give an order for the physical product to the manufacturer.

Additionally, the best point was that they delivered on time. I told them our deadline, and they delivered as promised.

Are there any areas they could improve?

It could have been better if we’d used Zoom or any video conferencing tool. We were using Teams, but sometimes I wanted to explain different designs. They could leverage Cisco-based communication tools a bit more so that we could see their meeting room and vice versa. That way, all the team members could sit in the conference room.

Introduce your business and what you do there.

I am the founder of Tell A Story. It is a social media app about telling stories and sharing them. I start a story and another person continues it. It's essentially a chapter-based writers collaboration in order to create a full story.

What challenge were you trying to address with Magespider Infoweb Pvt. Ltd.?

I needed to create an app to address the publishing and cooperation problem that I had.

What was the scope of their involvement?

The goal was to create an app and Magespider Infoweb Pvt. Ltd. did that within a three-month period. It was a smaller project based on the amount of money I had. The app allows writers to share stories and then get paid for those stories.

What is the team composition?

I don’t really know how many people they have in the company itself. I only spoke with the CEO throughout the project, so I can’t say how many people worked on the project. I told the CEO what I needed, and he was in contact with the team.

How did you come to work with Magespider Infoweb Pvt. Ltd.?

I found them on the web. I looked online for companies in India, but many seemed to be costly for a basic prototype so we went with Magespider Infoweb Pvt. Ltd..

How much have you invested in them?

I invested around $3,840.

What is the status of this engagement?

We started in March 2020. There are some updates needed for the app so it's an ongoing engagement.

What evidence can you share that demonstrates the impact of the engagement?

I really like the design. They kept it very simple and it is one of the most creative designs I have seen.

How did Magespider Infoweb Pvt. Ltd. perform from a project management standpoint?

We mainly communicate through WhatsApp calls and email. I try to describe to them what I wanted with photos.

What did you find most impressive about them?

Magespider Infoweb Pvt. Ltd. is good at doing their job for a reasonable price.

Are there any areas they could improve?

They should aim to know exactly how much time everything will take, and not just provide an estimate.

Do you have any advice for potential customers?

Be very precise when it comes to the details of what you want. Make a list, be very precise, and have a particular structure. I did it along the way. You can do what I did, but it might take more time.

They are flexible, but even with being flexible, there are limitations, but it depends on how much you pay. If you pay more of course they can be a lot more flexible and there are a lot more options and more storage.

Introduce your business and what you do there.

I am the CEO and founder of Pulse Inc. We are a mobile human resources company centered around a happiness-based app.

What challenge were you trying to address with Magespider Infoweb Pvt. Ltd.?

I needed help building an app to bring my idea to life.

What was the scope of their involvement?

Magespider Infoweb Pvt. Ltd. developed a user-friendly mobile app. I had a logo prepared and some ideas for how I wanted it to flow. Their team worked off of those ideas to create the full platform.

Bhavin (Founder & CEO) always reached out to me before implementing something. He would give me a snapshot of what it would look like and I would either say yay or nay and try to adjust something. 

What is the team composition?

My main point of contact is Bhavin.

How did you come to work with Magespider Infoweb Pvt. Ltd.?

I had reached out to multiple developers, but Magespider Infoweb Pvt. Ltd. were the ones that gave me peace of mind when it came to giving them my baby. They were able to reassure me that things would be done properly according to my needs.

How much have you invested in them?

We have invested between $10,000 and $15,000.

What is the status of this engagement?

We worked with them from November 2019–November 2020.

What evidence can you share that demonstrates the impact of the engagement?

Magespider Infoweb Pvt. Ltd. did a great job. The app is very simple. I had this idea of what the app should look like in my head, and Bhavin was very good at steering me towards the things that he needed at that particular moment.

After building the initial skeleton of the app, he went step by step and explained what he was doing, what he needed from me, and what he needed to know. Ultimately, we got through all the stuff that was in my head without me just throwing it all at them.

How did Magespider Infoweb Pvt. Ltd. perform from a project management standpoint?

They performed exceptionally well, especially given the situation. The task that I asked them to embark upon was convoluted, they didn’t know where I was going with it or why I was doing it. I think that kind of held things up, but they stayed patient and made sure that what I was getting out of it was what I was intending to get out of it.

Bhavin kept us on schedule and up to date with APKs and TestFlight. It was almost seamless. They were very open and transparent.  

What did you find most impressive about them?

They were very personable. With the other companies that I reached out to, and there were big names involved, I just didn’t feel like they were concerned about what I needed or what I wanted in terms of the vision that I had.

That was what tipped the scale in Magespider Infoweb Pvt. Ltd.'s favor. I didn’t want to feel like a burden when I reached out to find out what the next step is. Bhavin kept in touch with me about the project timeline.

I found them to be easy to work with and extremely accommodating. When things got rough with COVID-19, Bhavin was really understanding. His team even though they were reduced to a skeleton crew, still worked diligently on the app.

Are there any areas they could improve?

There is always room for improvement. Things could always be done faster. At one point, there was a language barrier because although Bhavin speaks English, there were words or phrases that I used that are American and it was a challenge to explain it because it doesn’t mean the same when translated. That was a task, but we got through it and worked it out.

Do you have any advice for potential customers?

Let them know exactly what you want to see come out of the project because they are creative and if you give them a little room to be creative, they may come up with things that you didn’t think of and they might surprise you.

Please describe your company and your position there.

I am co-founder of Arion techs, a outsource development company in Taiwan.

For what projects/services did your company hire Magespider Infoweb Pvt. Ltd., and what were your goals?

We hired Magespider to help our client to rebuild their Investment Instruction Website.

How did you select Magespider Infoweb Pvt. Ltd. and what were the deciding factors?

I worked with them before and I trust their skill and service.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This is a website to teach people how to invest in stock, user can purchase the course they like and watch the course video online. Sometime, teacher will be live online to use chat system to interact with user.

How many people from the vendor's team worked with you, and what were their positions?

Most of the time with work with 1 PM and 1 developer, as I understand, both of them are the boss of Magespider.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We release new version to client every week, so client can test and give us feedback ASAP. Magespider work with us in this pattern, they are able to deliver on time and can act quickly with feedback from client.

Describe their project management style, including communication tools and timelines.

We are follow the concept of Agile. We have Planning, Daily, and Review with Google meet and tack the progress with Trello.

What did you find most impressive or unique about this company?

They are willing to help to solve the problem, and discuss with us to find the solution. They are flexible in cooperating the way you prefer.

Are there any areas for improvement or something they could have done differently?

we are using Trello as Kanban, but they do not like to move the card, hard for us to track the current situation, especially we are not working in the same place. They are willing to do what we are asking, but sometimes we want to improve form process, but they are not very open to discuss this.

Please describe your company and your position there.

I am the CEO/President. I had Bhavin and his team create a real estate mobile application which was the start of a new company for which I saw an immediate need in the real estate transaction industry.

For what projects/services did your company hire Magespider Infoweb Pvt. Ltd.?

We hired Magespider to create a mobile application for iOS and Android as well as a website for a new real estate company.

What were your goals for this project?

My goal was to have an app created with my visioned features and launched on the apple and Android platforms.

How did you select Magespider Infoweb Pvt. Ltd.?

After careful research, I felt magespider was the right fit.

Describe the project in detail.

We created the entire project via email. They were very prompt in their responses and were very accommodating with changes.

What was the team composition?

I dealt with Bhavin the whole time.

Can you share any outcomes from the project that demonstrate progress or success?

While the project took longer than I expected, I’m pleased with the outcome. We are beta testing at the moment so we haven’t launched yet. Hopefully, this will occur very soon.

How effective was the workflow between your team and theirs?

The fact that I dealt with the same person throughout the whole project helped keep everything streamlined.

What did you find most impressive about this company?

The response time was very impressive. Every time I sent an email, I had a response within 24 hours.

Are there any areas for improvement?

I think there will always be some degree of disconnect if you’re creating something that is done differently than what they are used to in their community. However, I feel like they did a good job figuring out how we perform certain duties in our industry.

Please describe your company and your position there.

We are service providers for Cannabis dispensaries and customers to help locate the dispensaries, browse through the menu, and order online for pickup. As a CTO of the company, I overlooked the entire development process.

For what projects/services did your company hire Magespider Infoweb Pvt. Ltd.?

Website, iOS & Android apps, and an admin panel.

What were your goals for this project?

To have a seamless and functional working app and website integrated seamlessly without crashes.

How did you select this vendor?

Through clutch based on local developers, we have found Magespider. We already have a user story document and shopped around for developers who can get the job done within our budget and timeline. After multiple meetings with Magespider team and understanding their development process, we proceeded with them.

Describe the project in detail.

Gotweeed help customers to browse through dispensaries and place an order online at their convenience with an option for pickup or delivery for recreational / Medical purpose Please refer www.gotweeed.com

What was the team composition?

We were engaged with the director of customer engagement locally and he helped to communicate the requirements with the development team overseas. The team that help on the project was around 5 to 8 people in total.

Can you share any outcomes from the project that demonstrate progress or success?

The initial development phase took roughly 6 months to get to an outline for App and website due to the nature of the project.

How effective was the workflow between your team and theirs?

Have to be patient and communicate the requirements to the team to get it right. It will take multiple iterations to get right. I wish there would have been a better workflow process between the client and the development team other than emails. Overall satisfied with the work.

What did you find most impressive about this company?

The team accommodated any changes that we gave them at the last minute. Appreciate that. I like the flexibility to work with the team.

Are there any areas for improvement?

My recommendation is to have a better structure for the development process and a more improved workflow for communication with the client to gather requirements and changes.

Please describe your company and your position there.

My company is a mobile app company providing temporary parking solutions to rideshare drivers in any metropolitan city where they can’t find parking.

For what projects/services did your company hire Magespider Infoweb Pvt. Ltd.?

Developing both IOS & Android apps

What were your goals for this project?

Real time development plus integration with payment solutions and text messages capabilities and to finish Everything in 2 and half months.

How did you select this vendor?

Google recommendation

Describe the project in detail.

Please check our website. Www.parkeyspot.com

What was the team composition?

$20000

Can you share any outcomes from the project that demonstrate progress or success?

Meet and exceeds deadlines and outstanding communication skills plus accommodation of customers needs.

How effective was the workflow between your team and theirs?

They delivered above & beyond our expectations, they take the extra mile to execute. They're a talented skilled team. Thrilled about their achievement.

What did you find most impressive about this company?

Everything

Are there any areas for improvement?

I don’t think so.

Please describe your company and your position there.

I’m the general manager of a company that interested in investments in Mobile app and computer software

For what projects/services did your company hire Magespider Infoweb Pvt. Ltd.?

The project was a social media app

What were your goals for this project?

To improve the social media by making the application much easier to use

How did you select this vendor?

Google search and read all the reviews Then we talked over phone until we decided to move forward

Describe the project in detail.

We have decided to move along and give this company the project they were not only good in what we ask for but they actually give ideas that helped us to improve the app in many ways

What was the team composition?

I have only spoken to the project manager Bhavin and he made me feel like I’m talking to the whole team he knows ever point that I needed to discuss in developing or in the design

Can you share any outcomes from the project that demonstrate progress or success?

One of the best companies i have a deal with

How effective was the workflow between your team and theirs?

Easy to reach. Their team was great at taking all points of view into account.

What did you find most impressive about this company?

They help in developing and even in coming with ideas or modifying the ideas to make it even greater

Are there any areas for improvement?

We were very satisfied

Please describe your company and your position there.

I am the CTO of Abenefits Limited, a company providing healthcare services. 

For what projects/services did your company hire Magespider Infoweb Pvt. Ltd.?

We began a new online service and hired Magespider to help us develop the required mobile apps. 

What were your goals for this project?

We want to provide a good solution that links client ordering and delivery. Our ultimate goal is to provide a global service. 

How did you select this vendor?

A business partner referred them. Our team reviewed their online profile, then I reached out to them via Skype and email. They were eager to discuss our project in detail and share their experience. 

Describe the project in detail.

The project began in 2017. We needed to redesign the apps due to a variety of compliance issues during the first stage. We provide Magespider with the wireframes, screen designs and flowcharts for the rebuild; they complete the updated design and conduct the testing. 

What was the team composition?

We work with four or five people during the development phase. Magespider continues to provide suitable resources for each development.

Can you share any outcomes from the project that demonstrate progress or success?

The outcome has been very good and meets all of our requirements. We are pleased and ready to move forward to the next phase. 

How effective was the workflow between your team and theirs?

Magespider is easy to communicate with and works quickly. 

What did you find most impressive about this company?

We are impressed with Magespider’s patience in communication and as we modify the flow of the apps. They also offer us valuable insight and advice for future reference. 

Are there any areas for improvement?

No. We would gladly refer them to our business partners.