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Macatawa Technologies

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Reliable Technology, Dependable Support

We understand how frustrating it is to try to keep your tech stack running. Many businesses spend more time reacting to their technology than benefiting from it.

By outsourcing your IT to Macatawa Technologies, you can leave tech stress behind and stay focused on what matters most - your business. 

At Macatawa Technologies, we simplify and support complicated tech for a fixed monthly price.

  • Min project size
    $1,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    10 - 49
  • Year founded
    Founded 2002

Overview by:

Reviewer avatar
Tony Dykstra
Sales & Marketing Manager | Account Manager About the Team

Service Lines
IT Managed Services
50%
Cybersecurity
25%
IT Strategy Consulting
25%
Select Focus Area
Cybersecurity focus
Network Security
35%
Cloud Security
30%
Breach Detection & Incident Response
15%
Account Takeover (ATO)
10%
Dark Web Monitoring
10%
Cybersecurity Technologies
LogMeIn
100%
IT Managed Services Focus
Help desk
15%
Managed Software Application & Solutions
15%
Network
15%
Security
15%
Cloud Server Migration
10%
Hardware
10%
Governance & Compliance Assessments
5%
IT Budgeting
5%
Other IT managed services
5%
Telecom
5%
Industries
Manufacturing
35%
Non-profit
20%
Business services
10%
Legal
10%
Construction
5%
Financial services
5%
Insurance
5%
Other industries
5%
Supply Chain, Logistics, and Transport
5%
Clients
Small Business (<$10M)
90%
Midmarket ($10M - $1B)
10%

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate $150 - $199 /hr
Rating for cost 5 /5

Most Common Project Size

Confidential based on 1 review
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Overall Review Rating

5.0

  • Quality

    5.0 /5

  • Schedule

    5.0 /5

  • Cost

    5.0 /5

  • Willing to Refer

    5.0 /5
See all 1 Reviews

Macatawa Technologies Reviews

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IT Managed Services for Commercial Finance Company

  • Cybersecurity IT Managed Services
  • Managed Software Application & Solutions Help desk Other IT managed services Security
  • Confidential
  • July 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their customer service is great, and they ensure we understand what's happening while on calls."

Oct 16, 2026
Executive Assistant, Commercial Finance Company
Anonymous
Verified
  • Financial services
  • Grandville, Michigan
  • Online Review
  • Verified

Macatawa Technologies provides managed IT services for a commercial finance company. The team handles asset list tracking, data security breach prevention, technical issues, and technology sales.

Showing 1-1 of 1 Reviews

Our Story

Macatawa Technologies is a fully managed IT services provider serving small to mid-sized businesses across West Michigan since 2002. We proactively simplify, secure, and support your technology - all for a fixed monthly price. From help desk support and cybersecurity to Microsoft 365 and IT consulting, we're the reliable IT partner that lets you focus on your business, not your technology.

Meet the Team

Tony Dykstra

Tony DykstraSales & Marketing Manager | Account Manager

Kaitlyn Nelson

Kaitlyn NelsonMarketing Coordinator

What Sets Us Apart

Relationship First Approach

We're not a faceless help desk. We take the time to truly understand and know your business, your team and goals. Your dedicated account manager knows your environment, checks in regularly, and is only a phone call away. In West Michigan, relationships matter - and that's exactly how we operate.

20+ Years of Local Experience

Since 2002, we've been helping West Michigan businesses keep their technology running smoothly. We understand the unique challenges local businesses face and bring the hands-on experience, proven processes, and deep technical expertise to solve them - reliably, every time.

Comprehensive, All-In-One Support

From your network and devices to cybersecurity, cloud services, and Microsoft 365 - we manage it all under one roof. No juggling multiple vendors or wondering who to call. Just one trusted partner, fully invested in your success.

Quick Facts

24 years in business

Tools and Technology

Microsoft Teams
OneDrive
SharePoint
Microsoft Outlook
Microsoft Azure
Azure
Google Drive
Dropbox
LastPass

Commonly Asked Questions

We work best with small to mid-sized businesses in West Michigan that have between 10-100 technology users. Our clients span a wide range of industries - from professional services and manufacturing to nonprofits and everything inbetween. What they have in common is a reliance on technology to run their business and a desire for a reliable, local IT partner they can actually trust. We're not a faceless help desk. We're a team that values long-term relationships and knows our clients by name.

We function as an extension of your team, not just a vendor you call when something breaks. From onboarding through day-to-day support, we take the time to understand your business environment so we can support you proactively. Your team gets direct access to our support staff for any IT issue, big or small -and we stay in regular communication, so your technology always aligns with your business goals. You can expect dependable IT support from people who are invested in your success.

Your team has direct access to our technicians whenever an issue comes up. But beyond day-to-day support, we make it a point to keep decision-makers informed on the bigger picture. That means regular check-ins, straightforward updates, and honest conversations about your technology's heath and direction. We don't hide behind technical jargon or vague status updates. If something needs your attention, you'll hear about it promptly. And if everything is running smoothly, you'll know that too.

Verified means Clutch independently confirmed Macatawa Technologies is a legally registered business,
financially sound (Creditsafe: Very Low Risk), and backed by 1 verified client review averaging 5.0 stars.

Learn More
Verified Client Reviews
1
Overall Review Rating
5
Source
Clutch
Last Updated
October 16, 2026

Business Entity

Business Entity Name Macatawa Technologies, L.L.C.
Source MiBusiness Registry Portal
Jurisdiction of Formation Michigan
Date of Formation February 15, 2002
Status Active
Last Updated June 27, 2026
ID 801198671

Credit Report Results

International Credit Risk Assessment Very Low Risk
Source Creditsafe
Last Updated June 27, 2026
Learn More About The Clutch Verification Process

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Kaitlyn Nelson