Localscope

BACKGROUND

Please describe your company and position.

I am the Marketing Associate of AFS - Athens Financial Services

Describe what your company does in a single sentence.

AFS provides expert consulting services tailored to enhance the strategic and operational performance of businesses across various industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Localscope to accomplish?

CUSTOMIZATION ON FEATURES BASED ON OUR CLIENTS NEEDS

SOLUTION

How did you find Localscope?

Online Search

Why did you select Localscope over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

In our recent customization project for a client(outgo.gr.), we embarked on a journey to tailor a software solution that would seamlessly integrate with their unique business processes and enhance operational efficiency. The project began with an in-depth analysis of the client's specific needs and operational challenges. Our team worked closely with the client to identify key areas where customization could bring the most value. We then developed and modified software features to align perfectly with the client's existing workflows, ensuring that the new system was intuitive and easy to adopt for all users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Following the completion of our software customization project executed by LocalScope, we achieved several measurable outcomes that highlighted the project's progress and success:

Increased Efficiency: The customization led to a 30% reduction in processing times for core business operations, allowing the client to handle more transactions and operational tasks within the same timeframe.
Error Reduction: By automating previously manual processes and enhancing the software's data handling capabilities, error rates dropped by 40%, significantly improving the accuracy of data within the organization.
User Adoption Rates: The ease of use and tailored features of the customized software resulted in high user adoption rates. Post-implementation surveys indicated that over 85% of the staff found the new system more intuitive and preferable to the previous system.
Cost Savings: The enhanced efficiency and reduced error rates contributed to noticeable cost savings. Within the first six months post-implementation, the client reported a 20% reduction in operational costs related to the managed processes.
Customer Satisfaction: The improved performance of the business operations positively impacted customer service, with customer satisfaction scores increasing by 25% due to faster response times and more accurate service delivery.
These outcomes not only demonstrate the technical success of the project but also underscore the value LocalScope added to our business operations, aligning with our strategic goals and providing a significant return on investment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LocalScope demonstrated exemplary project management throughout our software customization project. Their team was highly organized and efficient, ensuring that all deliverables were completed on time and to our specifications. Their adherence to the agreed timeline was impeccable, with each phase of the project transitioning smoothly into the next without any delays.

Their responsiveness to our needs was outstanding. LocalScope's team maintained open lines of communication, making themselves available for discussions and updates at every stage of the project. They were proactive in gathering our feedback and adept at implementing changes swiftly, which ensured that the software development closely aligned with our evolving requirements.

What was your primary form of communication with Localscope?

Email or Messaging App

What did you find most impressive or unique about this company?

Localscope's project management and performance were impressive.

Are there any areas for improvement or something Localscope could have done differently?

Nothing at all 

BACKGROUND

Introduce your business and what you do there.
I’m the sales manager of a real estate management firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Localscope?

We needed to create software that could scrap data from the internet and export that data to a Microsoft Excel document.

SOLUTION

What was the scope of their involvement?

Localscope developed custom software to better manage our assets. 

What is the team composition?

My main contact was Ioannis (Founder & Lead Software Development).

How did you come to work with Localscope?

I found Localscope through an internet search and discussed our project. Localscope provided a quote, and I accepted.

How much have you invested with them?

We spent €1,500 (approximately $1,600 USD) with Localscope.

What is the status of this engagement?

I first contacted Localscope in July 2023, and our project started in September 2023. Localscope completed the project in the same month, three weeks after it had started.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Localscope successfully delivered our program with 90% efficiency. The team created good-quality code, and overall, I was happy with our engagement and would work with Localscope again.

How did Localscope perform from a project management standpoint?

Localscope delivered our project faster than expected and stayed within budget. Ioannis replied to my emails within the same business day. 

Are there any areas they could improve?

I can’t think of anything for Localscope to improve.

Do you have any advice for potential customers?

I recommend being communicative with Localscope because they are a resourceful team. 

BACKGROUND

Please describe your company and your position there.

I am the owner of an online eco store!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Localscope Software, and what were your goals?

We are a new company, so Localscope was there for us from the begining of this project. Localscope helped us create a unique website for our brand and guided us through the entire process.

SOLUTION

How did you select this vendor and what were the deciding factors?

I did my own personal reasearch to find the best solution for my idea. I found Localscope online and the company had very good previews reviews so I thought it was a great fit for me and my brand.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had weekly meetings to discuss the details and problems that we had to deal with at the times.

How many people from the vendor's team worked with you, and what were their positions?

I am not sure. I was in a constand connection with the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am very happy with how my website came out. I am getting great feedback from my costumers as well about it.

Describe their project management style, including communication tools and timeliness.

The were very helpful ,kind and always on time delivered... I have nothing bad to say about Localscope. They worked perfect with us.

What did you find most impressive or unique about this company?

They are very kind and friendly. I was able to ask questions whenever I wanted without hesitate. They make us feel very comfortable and they are extremely helpful.

Are there any areas for improvement or something they could have done differently?

No I feel completely satisfied with them. I will defenatly work with them again in a other project and I recomend this company to everyone that wants to start an online buziness or want to improve their current one.

BACKGROUND

Please describe your company and position.

I am a Business Operations of SOS Yachting

Describe what your company does in a single sentence.

Fiscal Representation in Yachting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Localscope to accomplish?

• Design, build and launch our Mobile App

SOLUTION

How did you find Localscope?

Referral

Why did you select Localscope over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Localscope were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and build the mobile app

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

successfully launch the app within the determined timeframe.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Amazing! Allways accommodating our needs and changes and delivered even before the required time. The team was always supportive and made the changes we requested on the spot.

What was your primary form of communication with Localscope?

Virtual Meeting

What did you find most impressive or unique about this company?

The experience of the people involved and the fact that they always went above and beyond to accommodate our needs.

Are there any areas for improvement or something Localscope could have done differently?

Nothing to add.

BACKGROUND

Please describe your company and position.

I am the CPO of myTeam

Describe what your company does in a single sentence.

Is an saas platform for youth sports clubs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Localscope to accomplish?

• To create a website builder for our existing clients

SOLUTION

How did you find Localscope?

Referral

Why did you select Localscope over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Localscope were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We developed a user friendly website builder for our clients in order to design their own website at ease and at low cost.
They create categories / sitemap, upload their content and puplish their website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• User friendly
• They followed the mockups "pixel perfect "
• Τhey delivered something that works as we envisioned

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered tickets on time

They helped us to structure our initial idea

They provided info for every step of the project

What was your primary form of communication with Localscope?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their dedication and friendly communication impressed the client.

Are there any areas for improvement or something Localscope could have done differently?

No