LN Webworks Private Limited

BACKGROUND

Please describe your company and position.

I am the director of Naturo vzw

Describe what your company does in a single sentence.

Naturo vzw is a professional organization for naturopaths and complementary health practitioners.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LN Webworks Private Limited to accomplish?

• migrate our Drupal 7 platform to Drupal 10
• fix some issues with the current site

SOLUTION

How did you find LN Webworks Private Limited?

Linkedin

Why did you select LN Webworks Private Limited over others?

• High ratings
• good intake

How many teammates from LN Webworks Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• migrate Drupal 7 with civicrm to Drupal 10 (or higher) - LN Webworks migrated to Drupal 11
• make sure the minimum business requirements are met - LN Webworks delivered

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• LN Webworks was able to migrate to Drupal 11, so they did better than expected
• LN Webworks delivered to implement the minimum business requirements as requested
• LN Webworks proposed solutions for urgent issues during the process

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time as agreed. We had regular project meetings to discuss the progress or to discuss pending issues and the final migration was done without any issues.

What was your primary form of communication with LN Webworks Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Good communication. Regular follow-up meetings. Fast responses from the developers. Developers are able to work on many issues at once. Great use of tools (whatsapp / teams / basecamp).

Are there any areas for improvement or something LN Webworks Private Limited could have done differently?

It would be good if we could have had effort estimations for bigger items. They work on a hourly rate basis, and it was not always clear how many hours have been spent on what exactly. A kind of 'approval' mechanism might be handy, to make sure that we will not go too much over budget.
Some requested items were not always working from the first test, but this is not uncommon. I had the feeling they really tried to do the most in the minimum number of hours, which is what we did expect.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of VisaGate GmbH, a Germany-based travel assistant company focused on visa applications, concierge services, and consulting around B2B and B2C visas on a global scale.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LN Webworks Private Limited?

We had a special project regarding a Drupal project. We wanted to build a website focused on e-commerce forms. These particular forms differed from the typical questionnaire forms: they included a payment option at the end.

It was a custom and unique project, and there was no standard service on the market to build them, so we needed to engage a company capable of developing such a special application.

SOLUTION

What was the scope of their involvement?

LN Webworks Private Limited has helped us develop our website's backend, which includes e-commerce forms and a payment processing feature. We’ve given them the raw code of what we want, and they’ve created a map of what we need and our goals. We’ve gone from step to step through the project. The team has created the site using Drupal.

We’re still in touch with them and have a small contract for ongoing services. We manage our own hosting, but they are still our partners.

What is the team composition?

Shikha, the project lead, is our contact person. She delegates to her team, so we’ve been in contact with a couple of people.

How did you come to work with LN Webworks Private Limited?

We found them on Upwork.

How much have you invested with them?

We’ve spent around $40,000–$45,000.

What is the status of this engagement?

We started working together in March 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

LN Webworks Private Limited has successfully delivered our website. It is for multiple countries, so we have a multi-page portal for Italy and the UK. It’s all managed centrally, but we have individual forms in different languages and a centralized payment and backend.

Now, Google treats our site as a proper website, which has few errors and is quite SEO-friendly. Due to adequate programming and new information, we’ve also seen an increased conversion rate and visibility.

How did LN Webworks Private Limited perform from a project management standpoint?

We’ve never defined a real budget beforehand; it’s a pay-as-you-go model. There’s always potential for mistakes during the development journey, but we’ve always found clear and fast solutions. The project lead always brings people to the table and has a lot of video conferences to sort things out.

We use GitHub as a project management tool and communicate frequently via email, Upwork’s chat function, and GitHub's chat as well.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Shikha, the project lead, has been lovely and smart. Moreover, she gets things done in a proper manner.

What did you find most impressive about them?

LN Webworks Private Limited has a deep knowledge of Drupal. Many claim to be experts, but LN Webworks Private Limited is truly an expert. They’re flexible, quick, and have a high level of customer care regarding change requests. Besides, they’re always on time, friendly, and analytical. 

Are there any areas they could improve?

No, I’m just scared that Shikha will have too many clients and won’t have time for me.

Do you have any advice for potential customers?

Point out your needs clearly. Put them on paper and have a couple of calls with the project manager and everyone involved to bring them on the same page. If you point out what you need, everyone will run in the right direction, and the engagement will be easy. Otherwise, you might lose time and money.

BACKGROUND

Please describe your company and position.

I am an executive at Nova Worldwide Consulting

Describe what your company does in a single sentence.

Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LN Webworks Private Limited to accomplish?

• Migrate Drupal 7 website and content to Drupal 10

SOLUTION

How did you find LN Webworks Private Limited?

Email solicitation

Why did you select LN Webworks Private Limited over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

The work principally involved migration of a Drupal 7 website to Drupal 10. The existing installation was on an AWS EC2 instance, and the migrated site remains on AWS EC2. The challenge of the migration was that the Drupal 7 site included a substantial amount of document content, associated descriptions and images across various menu tabs. As the site had evolved over some years the structure inclued various "legacy" references lacking orgaizational coherence.

The work included development of a custom theme, improving the design and organization, consolidating legacy items, and incorporating all previously included content on updated site. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Work proceed across three milestones defined and agreed with vendor, with each step approved by client. These went from initial theme design, to backend architecture and page constuction, and finally to full content migration. In addition, LN Webworks assured accessibility to resulting code for client using customary tools (e.g. SSH). Client tested work in progress across various stages of development, including live implementation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was highly responsive and engaged. Contact through WhatsApp chat was continuous throuughout project. Adjustments were made promptly when requested. Project completed in timely manner.

What was your primary form of communication with LN Webworks Private Limited?

Email or Messaging App

What did you find most impressive or unique about this company?

The project leaders took the initiative to recommend and implement improvements to design and functionality of site.

Are there any areas for improvement or something LN Webworks Private Limited could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Atollon, a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LN Webworks Private Limited?

We needed to develop and expand our Drupal website.

SOLUTION

What was the scope of their involvement?

LN Webworks has overhauled our whole website. They’ve developed the site using HTML and CSS and implemented a Drupal CMS. Their team is currently helping us with maintenance.

What is the team composition?

We have direct contact with up to five teammates from LN Webworks, including the founder, an account manager, a technical resource, and a developer.

How did you come to work with LN Webworks Private Limited?

We found them through a job posting on Upwork. We chose them because they had slightly higher prices than other vendors, and we believed they would provide us with better quality.

How much have you invested with them?

We've spent up to $10,000 on the project.

What is the status of this engagement?

We started working together in May 2021, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

LN Webworks has made our website more reliable. They've quickly addressed any bugs that have appeared over the years. Overall, the website is functioning as intended and meeting our expectations.

How did LN Webworks Private Limited perform from a project management standpoint?

LN Webworks has fulfilled our agreement. We communicate via Slack.

What did you find most impressive about them?

LN Webworks Private Limited cares about our satisfaction; if we’re dissatisfied with something, they address it quickly.

Are there any areas they could improve?

They should also do QA testing.

Do you have any advice for future clients of theirs?

If you're doing a bigger project, make sure to ask for an action plan, which should include QA as one of the steps.

BACKGROUND

Please describe your company and position.

I am a professor, researcher, and consultant

Describe what your company does in a single sentence.

Professor, Academic Researcher and Consultant

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LN Webworks Private Limited to accomplish?

• Migrate Drupal 7 website and content to Drupal 10
• Improve design features

SOLUTION

How did you find LN Webworks Private Limited?

Email Solicitation

Why did you select LN Webworks Private Limited over others?

• Pricing fit our budget
• Review of prior work product identified by vendor

How many teammates from LN Webworks Private Limited were assigned to this project?

Several, but precise number not known

Describe the scope of work in detail. Please include a summary of key deliverables.

The work principally involved migration of a Drupal 7 website to Drupal 10. The existing installation was on an AWS EC2 instance, and the migrated site remains on AWS EC2. The challenge of the migration was that the Drupal 7 site included a substantial amount of document content, associated descriptions and images across various menu tabs. As the site had evolved over some years the structure inclued various "legacy" references lacking orgaizational coherence.

The work included development of a custom theme, improving the design and organization, consolidating legacy items, and incorporating all previously included content on updated site. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Work proceed across three milestones defined and agreed with vendor, with each step approved by client. These went from initial theme design, to backend architecture and page constuction, and finally to full content migration. In addition, LN Webworks assured accessibility to resulting code for client using customary tools (e.g. SSH). Client tested work in progress across various stages of development, including live implementation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was highly responsive and engaged. Contact through WhatsApp chat was continuous throuughout project. Adjustments were made promptly when requested. Project completed in timely manner.

What was your primary form of communication with LN Webworks Private Limited?

Email or Messaging App

What did you find most impressive or unique about this company?

The project leaders to the initiative to recommend and implement improvements to design and functionality of site.

Are there any areas for improvement or something LN Webworks Private Limited could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Manager of Choir Central

Describe what your company does in a single sentence.

Provides information about Australian choirs and their activities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LN Webworks Private Limited to accomplish?

• Migrate my website to the latest version
• Make adjustments and additions to website functionality
• Provide greater security for my website

SOLUTION

How did you find LN Webworks Private Limited?

Previous work provided by this company

Why did you select LN Webworks Private Limited over others?

• High ratings
• Pricing fitS our budget
• Good value for cost

How many teammates from LN Webworks Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Migration of website from Drupal 8 to Drupal 10. Addition of specific modules to add functionality to my website such as map integration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All tasks were completed satisfactorily.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Outcomes were delivered in a timely fashion. All queries and problems were attended to very quickly and with a great deal of dedication and competency.

What was your primary form of communication with LN Webworks Private Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

The developers who were assigned to to my project are highly competent, efficient, and friendly. They were patient and dedicated to providing high-quality work.

Are there any areas for improvement or something LN Webworks Private Limited could have done differently?

The project managers should be encouraged to enter into more detailed discussion regarding the parameters of the project and establish a finer understanding of the details. They should ask more questions and offer more suggestions if they think these might be useful and helpful. Discussion was kept to a minimum and very few questions were asked by the project managers. Some questions were delivered and answered in Skype written messages. However, I think more conversation would be helpful.

BACKGROUND

Please describe your company and position.

I am the CEO of a media company 

Describe what your company does in a single sentence.

Platform to explore and book Berlin's best experiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LN Webworks Private Limited to accomplish?

• Migration from Drupal to Wordpress
• Revamp of look & feel
• Integration of new functions such as shop

SOLUTION

How did you find LN Webworks Private Limited?

Online Search

Why did you select LN Webworks Private Limited over others?

High ratings

How many teammates from LN Webworks Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website Migration: Transitioning the website's backend from Drupal to WordPress, ensuring functionality remained intact and content was preserved during the switch. 
• SEO Optimization: Implementing search engine optimization strategies to maintain and improve the website's visibility on major search engines post-migration. 
• UI/UX Design: Redesigning the user interface and user experience elements of the website, including the navigation and layout for enhanced usability. 
• Logo Redesign: Creating a new logo design that aligns with the updated branding strategy and website aesthetics. 
• Website Revamp: Updating the visual elements of the website, such as color schemes, fonts, and graphic elements, to modernize the look and feel. 
• Technical Support: Providing ongoing technical support and troubleshooting post-migration to ensure the website operates smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Migration Completion: Successful transfer of all website data from Drupal to WordPress without data loss. 
• SEO Ranking: Maintenance or improvement in search engine rankings post-migration, as measured by SEO tools and analytics. 
• User Engagement: Increased time on site and reduced bounce rates, indicating improved user engagement after UI/UX enhancements. 
• Brand Consistency: The new logo and revamped website reflected a coherent brand identity, aligning with the company's vision and market positioning. 
• Technical Performance: A reduction in website downtime and faster page load times post-migration. 
• Customer Feedback: Positive feedback from users on the ease of navigation and the overall user experience of the updated website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LN Webworks showcased commendable project management throughout our collaboration. They were particularly notable for their swift responses, especially when urgent requests arose. Whenever I reached out with immediate concerns, their team was there to support me without delay, emphasizing their commitment to exceeding client expectations.

What was your primary form of communication with LN Webworks Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

LN Webworks' extensive team is one of their standout features, covering a broad spectrum of expertise across various fields. This diversity ensures that they have specialized professionals available for any specific request or project requirement. Whether it's a need for advanced technical skills in web development, creative input for UI/UX design, strategic planning for SEO, or any other digital service, they are equipped to provide an expert tailored to the task at hand. 

Additionally, in responding to my needs, LN Webworks Private Limited demonstrated a high level of attentiveness and a solution-oriented mindset. They were quick to assess any issues that surfaced and dedicated their efforts to resolving them as swiftly as possible. This level of service provided a sense of reliability and reassurance that my project was in capable hands, contributing significantly to the overall positive outcome of our collaboration.

Are there any areas for improvement or something LN Webworks Private Limited could have done differently?

-

BACKGROUND

Please describe your company and position.

I am the Co Founder | COO of Kind Traveler

Describe what your company does in a single sentence.

Kind Traveler is a responsible travel platform empowering travelers to positively impact the communities they visit with a portfolio of 350+ hotel, destination, and charity partners in 25 countries. Kind Traveler was the first to empower travelers to positively impact the communities they visit by giving back to local charities through a signature Give + Get hotel booking platform.

With the 2023 launch of the Every Stay Gives Back community impact program, Kind Traveler takes its mission a step further by ensuring every guest stay funds local charities with participating hotel and destination partners – regardless of where you book. 100% of donations to charity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LN Webworks Private Limited to accomplish?

• Help to keep Druple site up to date

SOLUTION

How did you find LN Webworks Private Limited?

UPwork

Why did you select LN Webworks Private Limited over others?

High ratings

How many teammates from LN Webworks Private Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Shikha at LN Webworks has been extraordinary and a vital help to updating our platform, and adding new features and always been there for us when needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Shikha was absolutely amazing; we 100% trust her work and have faith in continuing to work with her when needed. We are extremely happy we found her as she has been working off and on with us for the past 1.5 years. She is always there when something is needed. We couldn't be any happier.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes everything always runs smoothly, and satisfied with the results.

What was your primary form of communication with LN Webworks Private Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

Having talented women developers on the team

Are there any areas for improvement or something LN Webworks Private Limited could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the VP of Web of Hawke Media

Describe what your company does in a single sentence.

We are a digital marketing and web design/development agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LN Webworks Private Limited to accomplish?

• Maintain and support Drupal websites.

SOLUTION

How did you find LN Webworks Private Limited?

Upwork

Why did you select LN Webworks Private Limited over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Our website was created by another developer and we needed support to manage changes and new features.We had ecommerce elements as it is an Opingo site built on Drupal. Our primary goal was continuous improvement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our engagement with the team has been over a variety of tasks. Each task had different measures of success and each were define per the task. Our team set the strategy and our expectation of this team was to ensure that they met the goals of each task and quality control tested well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As with any engagement, early communication was a learning period. There were times that items were not delivered on time or correctly. It became obvious early that communication was the primary cause and they worked very hard to resolve those concerns very quickly. Every time a task had problem, they worked very hard to resolve those concerns.

What was your primary form of communication with LN Webworks Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This team was willing to adjust their approach any time they found something wasn't working. They are open to feedback regularly and are willing to go above and beyond to make sure I (as their client) am happy.

Are there any areas for improvement or something LN Webworks Private Limited could have done differently?

The most important thing to me is communication and that can always be improved. They work hard to do that but that is an area they can continue to improve.

BACKGROUND

Please describe your company and position.

I am the President of WorkingCouples.com LLC

Describe what your company does in a single sentence.

WorkingCouples.com is the leading platform that connects couples seeking joint employment with employers offering job opportunities tailored for pairs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LN Webworks Private Limited to accomplish?

• Upgrade our site from Drupal 6 to Drupal 7
• Add much functionality and user experience upgrades

SOLUTION

How did you find LN Webworks Private Limited?

Online Search

Why did you select LN Webworks Private Limited over others?

• High ratings
• Pricing first our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for the website upgrade project includes transitioning from Drupal 6 to Drupal 7, implementing various new features and backend automations, and enhancing the UX. Key deliverables comprise a seamless migration to the updated platform, integration of advanced functionalities, streamlined navigation, and optimized site performance to ensure a user-friendly and efficient website experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The measurable outcomes from the project that demonstrate progress or success include a reduction in page load times, increased site traffic and user engagement, a decrease in bounce rates, a higher number of user registrations, improved conversion rates, enhanced site security and stability, and positive user feedback on the new features and overall user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The company employed effective project management, delivering items on time and proactively addressing our needs. They utilized a structured approach, setting clear milestones and maintaining open lines of communication throughout the project. Their responsiveness and adaptability to our requirements contributed to a seamless collaboration, ensuring the successful completion of the project.

What was your primary form of communication with LN Webworks Private Limited?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

What I found most unique and impressive about this company is their dedication to accommodating our schedule despite being located in a completely different time zone. Their consideration of providing 24-hour technical support would significantly enhance our experience and prove to be a game-changing factor for us.

Are there any areas for improvement or something LN Webworks Private Limited could have done differently?

Already discussed - the addition of 24 hour support would be very helpful.