LLT Group

BACKGROUND

Please describe your company and position.

I am the Chief Marketing Officer/Owner of Arctic Snow and Ice Products

Describe what your company does in a single sentence.

Based in Bradley, Illinois, Arctic is the only major snow equipment manufacturer that also operates as one of the largest snow contractors in North America. With over four decades of boots-on-the-ground experience and a fleet of nearly 450 loaders, skid steers, and salt trucks, we run the country’s largest self-performing snow operation. That real-world experience is what sets us apart. Every product we design has been tested through the brutal cold, heavy snow, and relentless demands of Chicago winters—by our own crews, on our own routes. We engineer our equipment not in labs, but in loading docks, parking lots, and icy streets where performance matters most. We build what we use. We use what we build. No compromises. No exceptions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LLT Group to accomplish?

• Develop and Implement Custom Dealer Portal
• Future Revisions and Projects

SOLUTION

How did you find LLT Group?

Referral

Why did you select LLT Group over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned
• Good Business = Good Results

How many teammates from LLT Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with LLT Group to plan, design, and develop a custom Dealer Portal for our manufacturing company, Arctic Snow & Ice Products. The project was structured in multiple phases, beginning with strategy, design, and development of the initial portal, with future enhancements, integrations, and feature expansions planned as part of a long-term roadmap. The portal was built to streamline dealer communications, provide access to marketing resources, product information, support documentation, and create a scalable platform that will continue to evolve alongside our business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes and project objectives were established early through a detailed discovery and planning process led by the LLT team. After taking the time to understand our business, operations, and long-term goals, they developed a clear project roadmap with defined deliverables for each phase. Throughout the project, communication has been consistent, transparent, and well organized. Every milestone, timeline, and deliverable was clearly outlined, ensuring both teams stayed aligned and understood expectations from start to finish.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project has consistently stayed on schedule, and every deliverable has been completed on time. On the rare occasion that a timeline needed to be adjusted, the LLT team communicated it immediately, explained the reason behind the change, and worked proactively to ensure it had no impact on our overall project goals or long-term roadmap.

What was your primary form of communication with LLT Group?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their professional approach and team culture closely align with what I have worked hard to build at my own company. Many claim to value communication, transparency, and collaboration, but very few consistently demonstrate it throughout a project. LLT proved it from day one. Their team is organized, responsive, and genuinely invested in the success of their clients, making them feel like an extension of our own team rather than just another company we work with.

Are there any areas for improvement or something LLT Group could have done differently?

At this time, I believe the project has exceeded our expectations and LLT has great company performance.

BACKGROUND

Please describe your company and position.

I am the Founder & Principal of Kairos Commercial

Describe what your company does in a single sentence.

Tenant Rep Commercial Real Estate Firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LLT Group to accomplish?

• Company Name and Brand
• Company Logo
• Website Design

SOLUTION

How did you find LLT Group?

Other

Why did you select LLT Group over others?

• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from LLT Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Company Name - They assisted in creating my name and stress tested it.

Full Branding/Logo Design - They created my logo & brand colors.

Website Design - They built my entire website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Not applicable yet.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was one of LLT's biggest strengths. They delivered everything they committed to on time and were extremely responsive throughout the entire process.

What stood out most was that I never had to re-explain my vision. I shared my goals and the direction I wanted to take the company at the beginning, and the same team stayed involved from start to finish. There was never a handoff to a junior team member or someone unfamiliar with my business, which made communication seamless and efficient.

They were also incredibly patient with me. I'm very detail-oriented, and I asked for plenty of revisions and questions along the way. Every recommendation came with thoughtful reasoning and always took my budget into account. At no point did I feel pressured into unnecessary work or additional costs.

By the end of the project, they felt less like a vendor and more like a trusted partner invested in the long-term success of my business.

What was your primary form of communication with LLT Group?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was how quickly they understood both my business and my vision. After a single conversation, they "got it." I never felt like I was starting from scratch with each meeting or explaining my goals over and over.

I also appreciated that every recommendation had a purpose. Nothing felt generic or driven by upselling. They took the time to explain the reasoning behind their suggestions and always kept my budget and long-term goals in mind.

Finally, they truly became a partner rather than just a marketing agency. Even after the project, I know they'll continue to be a valuable resource as my business grows. That level of trust and confidence is rare, and it's what sets LLT apart.

Are there any areas for improvement or something LLT Group could have done differently?

Nope. Transparency is key for me and they delivered in every way.

BACKGROUND

Please describe your company and position.

I am the Marketing Director of a digital healthcare platform company.

Describe what your company does in a single sentence.

Digital care platform for large care delivery organizations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LLT Group to accomplish?

• Show a more professional and polished brand through the web design.
• Improve brand awareness, lead generation, and our position as a thought leader within the industry.
• Secure backend that wasn't one plugin update away from shutting down the site. And then having reliable support to help us

SOLUTION

How did you find LLT Group?

Online Search

Why did you select LLT Group over others?

• High ratings
• Close to my geographic location
• Extremely strong presentation

How many teammates from LLT Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full rebuild of the website. Implementing our brand refresh. Sections for both the health system and government space that are easy to navigate. Then easy to update DIY capabilities so once the site is live, we can make updates and add new content. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

By showcasing the new brand direction elements (color, type, iconography, imagery, brand elements, etc.) the new brand direction can be presented in a visually engaging way that presents our company as an expert in the industry. The site is easy to navigate. And the backend is secure, the risks of site shutting down have been eliminated.

Our verticals and allows for the user to be taken along a journey that explains how we will serve their specific needs. Resources and insights should be easily accessible through the new site structure to allow users to better understand our expertise within the industry, improve SEO.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had a very aggressive timeline for our Go Live, especially toward the end. LLT was accommodating, moving their timelines forward 2-3 weeks to accommodate. We didn't need to make a ton of changes after the Go Live, what they delivered was "ready for prime time"

What was your primary form of communication with LLT Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

LLT Group has excellent designers; our website looks awesome. And they strike a great balance of matching our vision and providing on brand ideas of their own.

Are there any areas for improvement or something LLT Group could have done differently?

I think early on, like within first month of project, give a snapshot of when is realistic for site to be live. I would say a few more virtual meetings, too. Even if there's not much to report that week, just a quick 15 minute connect. 

BACKGROUND

Please describe your company and position.

 I am the Chief of Staff of a chemicals & biotechnology company 

Describe what your company does in a single sentence.

We're a preclinical biotech startup based in Chicago, Illinois. Built on over a decade of scientific research, it focuses on redefining skin regeneration and repair through its patented synthetic melanin-based chemistry and biology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LLT Group to accomplish?

• Website Framework
• Website Execution
• Website Maintenance

SOLUTION

How did you find LLT Group?

Online Search

Why did you select LLT Group over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

LLT Group worked on the framework and structure of our webpage. The key deliverable was a functioning website designed to guide interested parties to our page. The website’s goal was to be user-friendly and feature eye-catching details.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website looks great. It’s easy to navigate and more sophisticated than a typical landing page. We’re happy with the results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive when I gave feedback and executed quickly. They also contributed to ideating multiple iterations of the webpage.

What was your primary form of communication with LLT Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I appreciated that they provided multiple iteration stages, and their pricing was very reasonable.

Are there any areas for improvement or something LLT Group could have done differently?

I think they did a great job and I appreciated the active communication. My only suggestion for improvement would be stronger design work, as I had to help execute some of the creative concepts.

BACKGROUND

Please describe your company and position.

I am the CEO of the company.

Describe what your company does in a single sentence.

Our company specialize in creating luxurious, unassuming homes that foster memorable experiences with family and friends

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LLT Group to accomplish?

• Our website was 7+ years old and needed an updated, fresh look.
• We also wanted help to promote our business.

SOLUTION

How did you find LLT Group?

Online Search

Why did you select LLT Group over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from LLT Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The projects key deliverables were:

1. An updated website to show case our design work and a place to post blogs.
2. Help with Google My Business Set Up

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The update has really had a great positive effect, and getting us more clients due to the new features inputed and I feel proud to share this website/portfolio with prospective clients. Bekah Roberts, the Marketing Specialist has also been wonderful in helping us, answering our questions and forwarding change requests in a timely and cheerful manner

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bekah Roberts set up regular Google video meetings for us to discuss my project.

What was your primary form of communication with LLT Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They made us feel comfortable. That was our top priority in finding a company to help us

Are there any areas for improvement or something LLT Group could have done differently?

The whole process was very smooth. we can't think of anything that could have been done differently.

BACKGROUND

Please describe your company and position.

I am the CIO of Loeb & Loeb LLP

Describe what your company does in a single sentence.

Loeb & Loeb is a premier law firm focused on helping organizations and individuals innovate, grow and evolve in a changing world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LLT Group to accomplish?

• We hired LLT Group to improve our organic website traffic and enhance our search rankings. After years of investing in PPC advertising with varying results, we shifted our focus to SEO for long-term growth and cost-effectiveness.

SOLUTION

How did you find LLT Group?

Referral

Why did you select LLT Group over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from LLT Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LLT Group provides comprehensive SEO support, including strategy development, content optimization, website audits, backlinking, keyword research, and website performance analysis. They also offer valuable insights to improve our website structure and user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since partnering with LLT Group, we've seen a significant boost in search rankings for our key service pages, a substantial increase in organic website traffic, and a noticeable rise in conversions. Their SEO efforts have directly contributed to our business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LLT Group uses a mix of project management tools, including Google Docs and Asana, along with direct email communication. We have regular check-ins to review campaign progress, discuss tasks, and adjust strategies as needed. Our account manager is highly responsive, ensuring that any inquiries or concerns are addressed promptly and thoughtfully.

What was your primary form of communication with LLT Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

LLT Group dedication and expertise are truly outstanding. We trusted their team completely and appreciate their proactive approach to improving our digital presence.

Are there any areas for improvement or something LLT Group could have done differently?

Nothing at this moment.

BACKGROUND

Please describe your company and position.

I am the Partner of a financial services company. 

Describe what your company does in a single sentence.

We are financial experts in high-value life insurance and investment strategies for Canadian entrepreneurs and their families.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LLT Group to accomplish?

• Tighten our target audience focus
• Feature our content and social media better
• Convert more leads from the website

SOLUTION

How did you find LLT Group?

Referral

Why did you select LLT Group over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from LLT Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started the process with LLT Group with in-depth brand research and competitive analysis to help us clarify our positioning and uncover opportunities for growth. Through a series of collaborative workshops, we explored everything from website design direction to content strategy and calls-to-action.

By the time we entered the design phase, it felt like we were already aligned. The process became more about refinement—tweaking visuals, messaging, and functionality while considering the technical and UX requirements that would best serve our users. Being based in Vancouver, we had the benefit of conducting our workshops using slack, which made the sessions even more engaging, hands-on, and collaborative.

The project wrapped with a full development phase and the launch of a new website that finally feels like a true digital expression of who we are and the clients we’re here to serve.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I'm writing this reveiw now after final delivery of the website. LLT group has been great since the hand-off of the new website and has been there for us in terms of education on how everything works, where to find things and quickly fixing the odd bug that has come up. 

Measurable outcomes - the website is done and it works.

I'm writing this reveiw now after final delivery of the website. LLT group has been great since the hand-off of the new website and has been there for us in terms of education on how everything works, where to find things and quickly fixing the odd bug that has come up. 

Measurable outcomes - the website is done and it works.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had a weekly meeting cadance with their team. There was a project manager assigned to us who kept everything moving forward, ensured we had all the communication we needed and ensured we were giving LLT Group team all of the assets and content they needed to complete work on their end.

We had a project plan & timeline laid out from the beginning and we actually came in ahead of schedule. Throughout the term, LLT team was very responsive - emails were often replied to same-day or else next day.

What was your primary form of communication with LLT Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We had gone through their previous portfolio work and saw some sites in there that we really liked and that showed LLT Group understood our industry and companies like ours. They do a really good job and are creative while still keeping to budget and deliverables. I'm really happy with the site, the style, the development and the final product. 

Are there any areas for improvement or something LLT Group could have done differently?

I think they did a really good job. Our new site development was a big project for us and we're really happy we chose them to work with in terms of the logistics of working with them week-to-week and in terms of the actual deliverables. 

BACKGROUND

Please describe your company and position.

I am the UX Designer of UltiMaker

Describe what your company does in a single sentence.

UltiMaker is a global leader in 3D printing, focused on shaping the future of manufacturing and product development. With a wide range of cutting-edge 3D printing solutions, including the popular S and Method series, and an extensive portfolio of 3D printing materials, UltiMaker is paving the way for innovation across industries. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LLT Group to accomplish?

• Our main challenge was to design a platform that could seamlessly communicate the versatility and power of our products—ranging from the S and Method series to the MakerBot sub-brand—while ensuring that the site remained user-friendly and accessible to a diverse audience, including manufacturers, educators, and students.

SOLUTION

How did you find LLT Group?

Online Search

Why did you select LLT Group over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LLT Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LLT Group worked closely with our team to understand our vision and target audience, which was crucial for shaping the project’s direction. They meticulously crafted a comprehensive web design plan that included a complete website redesign focused on intuitive navigation tailored to both novice users and experienced professionals. The new layout mirrored the modern, cutting-edge nature of UltiMaker’s products and solutions. They developed a dynamic product showcase that allowed visitors to explore our 3D printing solutions interactively, with engaging visuals, product demos, and in-depth technical specifications that effectively communicated the unique benefits of our S and Method series and the MakerBot sub-brand.

Understanding the importance of education in our industry, LLT Group also built an easily accessible learning hub designed specifically for educators and students. This space featured tutorials, case studies, and detailed product information, placing our educational ecosystem, including the Sketch series, front and center. Furthermore, the website was fully optimized for mobile use, ensuring seamless access to product information and educational content on any device. To support our internal team, LLT Group integrated a user-friendly content management system, empowering us to update and manage the site’s content independently.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the launch of the new website, we’ve experienced a clear improvement in how visitors engage with our content. While we are not sharing exact performance data, feedback from both internal teams and clients has been very positive. Users have noted how much easier it is to navigate the site and find information about our products. The educational community in particular has responded well to the centralized access to learning resources, helping educators integrate 3D printing into their classrooms more confidently and effectively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LLT Group demonstrated exceptional project management throughout the engagement. From the beginning, they provided a clear project timeline with milestones and met every deadline without delays. Their communication was consistent and responsive, and they addressed questions and feedback promptly. We felt supported at every stage, and they were proactive in suggesting ideas and improvements that elevated the final outcome.

What was your primary form of communication with LLT Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about LLT Group was their ability to take our complex, multifaceted requirements and turn them into a website that was not only visually striking but also intuitive and user-focused. They showed a deep understanding of both our product offerings and the broader 3D printing ecosystem, managing to balance technical accuracy with engaging, accessible design.

Are there any areas for improvement or something LLT Group could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Senior Director of SelectQuote Insurance Services

Describe what your company does in a single sentence.

We help you keep your promises by shopping many highly rated insurance companies to find you the right coverage at the right price. Call (800) 691-5006.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LLT Group to accomplish?

• We wanted a redesign that would simplify the process of getting quotes, make our site more intuitive, and ultimately help us connect better with potential clients. Additionally, we were looking to integrate new tools and features that would allow customers to compare insurance plans more efficiently, all while maintaining a clean and professional look that aligns with our brand.

SOLUTION

How did you find LLT Group?

• Online Search
• Clutch Site

Why did you select LLT Group over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LLT Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LLT Group thoroughly understood our requirements and worked closely with us to create a new web design that met all of our goals. They began by analyzing our existing site and identifying areas of improvement. Their team came up with a comprehensive plan that included a complete website redesign, transforming the user interface to provide a more streamlined, intuitive experience that guides customers through the insurance quoting process smoothly. They also enhanced the navigation of the site, making it easier for visitors to explore our services, compare insurance options, and get the information they needed with minimal effort. LLT Group integrated advanced tools for comparing life, auto, home, and Medicare insurance plans, helping customers make more informed decisions on our platform. Additionally, they ensured the website was fully optimized for mobile use, making it easy for users to get quotes on any device. They also maintained our branding while enhancing the overall look of the site with modern, attractive designs that reflect the professionalism of SelectQuote.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website has proven to be a significant step forward in providing an efficient, engaging online experience. While we can't speak to exact statistics in terms of conversion rates, the feedback from both our customers and team members has been overwhelmingly positive. Clients have noted that the process of getting quotes feels faster and more intuitive, and many have commented on how much easier it is to navigate. The added tools for insurance comparison have also been well-received, as they make the decision-making process clearer for those unfamiliar with the specifics of insurance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From a project management perspective, LLT Group was extremely organized. They provided us with a detailed timeline from the outset, and all deliverables were met as promised. They communicated regularly with us, addressing any concerns promptly and ensuring we were kept in the loop throughout the process. Whenever we had a question or need, LLT Group responded quickly and professionally. Their team was proactive in offering suggestions, ensuring that the final product exceeded our expectations.

What was your primary form of communication with LLT Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about LLT Group was their ability to listen carefully to our specific needs and translate those into a website that not only looks great but functions exceptionally well. Their attention to detail in making sure that the design was user-centric and focused on enhancing the customer journey was remarkable. 

Are there any areas for improvement or something LLT Group could have done differently?

While the project was an overall success, one area for improvement could be the post-launch support. Although they did a great job during the development phase, we would have appreciated a little more follow-up and training on how to manage some of the new features on our end. However, this was a minor concern compared to the overall quality of their work.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of lighting manufacturer. 

Describe what your company does in a single sentence.

Manufacturing and marketing high quality products for the indoor and outdoor commercial and institutional markets..

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LLT Group to accomplish?

• We hired LLT Group to handle the website’s redesign, development, and a subtle branding refresh to modernize our look. Our goals were a fresh, professional design reflecting our innovative products, a robust CMS for easy updates to our extensive product catalog, and enhanced search functionality to support our reps nationwide. We also appreciated that LLT Group is based in nearby Chicago, making collaboration easier than our previous North Carolina vendor.

SOLUTION

How did you find LLT Group?

• Online Search
• Clutch Site

Why did you select LLT Group over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from LLT Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project kicked off with a discovery meeting, followed by a design and wireframe session. We then hit content delivery milestones on our end, while LLT Group handled development. Key deliverables included a modern, responsive website design, a fully recoded WordPress CMS with advanced search capabilities, and updated branding elements (e.g., refined visuals and messaging). They provided post-meeting decks for review, ample time for design feedback, and CMS training. Communication was consistent, with all questions and tweaks addressed promptly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website has been a hit with our reps—they love the updated look and functionality. The launch was seamless, with no hiccups transitioning from the old site. Early feedback shows improved rep efficiency thanks to the search features, and the modern design aligns perfectly with our cutting-edge lighting products.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LLT Group’s project management was excellent. We relied on emails and scheduled meetings, and everyone stayed aligned on deadlines and deliverables. When shifts happened (on either side), they quickly adjusted the timeline and kept us on track. Their responsiveness to our needs was a standout.

What was your primary form of communication with LLT Group?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to deliver a professional, modern website with all the functionality we needed—plus a subtle branding refresh—was impressive. The CMS is intuitive, making future updates a breeze, and their organized timeline kept me on top of things despite my busy role. The flexible payment plan was a huge plus for a small company like ours.

Are there any areas for improvement or something LLT Group could have done differently?

The process was near-perfect, but gathering content for our vast product range was a challenge with our limited staff. If LLT Group could streamline content collection—perhaps with a more guided template or tool—it would save time for small teams like ours. That said, it’s a minor note on an otherwise stellar experience.