Leaware

BACKGROUND

Please describe your company and position.

I am the CEO of SMartDe eG / Smart Coop Germany

Describe what your company does in a single sentence.

Smart Coop Germany is a cooperative for freelancers and collectives. We secure the work of freelancers by giving access to social, administrative and financial security through the employment of our members within the cooperative.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Leaware to accomplish?

• Create a Member and Advisor Portal
• Multilingual Application
• User-Friendly and compliant application

SOLUTION

How did you find Leaware?

Referral

Why did you select Leaware over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Leaware were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Smart Portal is an online portal developed for easy use of Smart services. The following functions arebeing developed: order management, client management, online confirmation of orders by clients, automated invoicing incl. invoice reminders, expense management, direct payments and travel expenses, budget management, employment management, an area for member community and governance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

reviews, client testings

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I am impressed with the communication and customer satisfaction provided by Leaware. Their responsive and attentive team goes above and beyond to address inquiries promptly and effectively. The clear and transparent communication channels foster a sense of trust and reliability.

It's evident that customer satisfaction is a top priority for Leaware, as they consistently strive to meet and exceed expectations. Overall, the exceptional communication and unwavering commitment to customer happiness make Leaware a standout in the service industry.

What was your primary form of communication with Leaware?

Virtual Meeting

What did you find most impressive or unique about this company?

What I found most impressive about this company was their unparalleled commitment to customer satisfaction. The level of attention and responsiveness from their team truly sets them apart. This dedication, combined with their innovative solutions, makes them a standout choice for us .

Are there any areas for improvement or something Leanware could have done differently?

Leaware's adaptability and problem-solving skills ultimately ensured successful project completion, highlighting their resilience in the face of unforeseeable challenges.

BACKGROUND

Please describe your company and position.

I am an executive at Smart Coop Austria

Describe what your company does in a single sentence.

We are run as a non-profit solidarity-based cooperative and aim to improve the general working conditions for freelancers, creatives and artists. We invest all profits in the expansion of our services and in fair pricing; at the same time, our mission is to improve the financial and social security of freelancers in the long term.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Leaware to accomplish?

• Development of CRM system

SOLUTION

How did you find Leaware?

Referral

Why did you select Leaware over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Leaware were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of a one-stop-shop for the entire business administration from order to payroll and user friendly client/user interface, as well as development of community network opportunities. Deliverables: 

• Order-to Invoice Module 
• Expense-Management and automated payments 
• Client Management 
• User Registration and Management 
• Employment Management 
• Budget Overviews 
• Document and Data Export
• Interface to exchange rates of European Central Bank 
• Interfaces to payroll and bookkeeping 
• Community network and information modules

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was split in versions and the versions were delivered after completion and testing according to a schedule.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The overall project management was challenging due to the unification of two separate projects after development had already commenced. The team's ability to handle this additional challenge was truly impressive.

What was your primary form of communication with Leaware?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the standout features of our experience with this software development team was their communication. They were highly responsive, keeping us informed at every project stage. This open and transparent communication allowed us to make timely decisions and adjustments as needed. The team's willingness to listen to our feedback and incorporate our ideas into the project was particularly impressive. It truly felt like a collaborative effort.

Are there any areas for improvement or something Leaware could have done differently?

While the overall experience was excellent, there is still room for improvement in a couple of areas. There were some minor delays in the project that, while not detrimental, could have been avoided with better time management.

BACKGROUND

Please describe your company and your position there.

I am a Chief Operating Office at QMS Company which is responsible for providing mobile, web and backend solutions reagrding queue systems to many different institutions and companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leaware, and what were your goals?

Modification of mobile application for queue systems which is used by many different institutions and companies, improving their effectiveness for scheduling the visits of their clients. To increase the quality of application and to imlement new feautres.

SOLUTION

How did you select this vendor and what were the deciding factors?

We published an order on one of the popular portals and Leaware was one of the companies that approached us. After a discussion and the confidence that we were talking to a competent and appropriate partner, we decided to sign an agreement with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The goal of the project was first to update all Flutter technology to the latest version. In the next steps, Leaware implemented an interactive map with a list of institutions where the queuing system will be served remotely. The final element of the application modification was the implementation and optimization of the appointment feature.

How many resources from the vendor's team worked with you, and what were their positions?

• One Flutter Developer
• One Project Manager
• One Quality Assurance person

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are very satisfied with the cooperation with Leaware. Thanks to effective communication, management and development, we were able to achieve the expected results and deploy our application to Google Play and the App Store.

Describe their project management style, including communication tools and timeliness.

Cooperation with Leaware was very effective, thanks to frequent communication and setting up of details, through which we knew in advance at what stage we were and what costs we were facing.

What did you find most impressive or unique about this company?

The level of communication and work on the details of the procurement and the frequent and transparent billing system.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I am Marketing Director of Esaliens TFI SA. Esaliens has been operating on the Polish capital market for over 23 years and is recognized for proven investment expertise and long-term performance.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leaware, and what were your goals?

We were looking for developing mobile application on Android and iOS for consultants to calculate IKZE (individual retirement security account) product in Poland.

SOLUTION

How did you select Leaware and what were the deciding factors?

We found Leaware on the Internet and we’ve checked their expertise and portfolio. They had all the necessary people and tools to do the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We used Xamarin technology to build the app for both Android and iOS platform. Our key goals was to allow to make fast calculations in offline mode, send offer by email and to create calculations by our customers by itself. It was also important to have an app working on many devices (smartphones, tablets).

How many resources from the Leaware team worked with you, and what were their positions?

Leaware provided us with a team of 3 people, a senior developer, a software consultant and mid Developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Application was ready in the estimated time for delivery. All functionalities were working good.

Describe their project management style, including communication tools and timeliness.

We worked in Scrum framework doing iterations and delivering planned increments. Jira was as our project management tool and Bitbucket was our repository.

What did you find most impressive or unique about this company?

Experience and well communication. Their discovery knowledge helped us to find out the best solution for our challenges, which was impressive.

Are there any areas for improvement or something they could have done differently?

Not really.

BACKGROUND

Please describe your company and your position there.

I am the CTO of an IT services company based in the UK (with offices in Poland) that develops web applications for worldwide clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leaware, and what were your goals?

We were looking for extra help for developing a web application for a B2B company who was a client of ours, we needed to work with a trustworthy IT services company with experience, we needed to share some private information that only a reliable company could handle with us.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Leaware in Clutch and we checked their expertise and reviews, their portfolio was a good indicator for us. They had all the necessary people and tools to get this job done.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started talking about what we needed to show in the web application, also how the users could easily share their information to other members and keep it private while using it. They started the approach with a method called Jobs to be done while working on the general idea and later the interface, they also had a nice team that was applying the Scrum method when the main steps and goals were set up.

How many people from the vendor's team worked with you, and what were their positions?

Leaware provided us with a team of 4 people, a senior developer, a senior software consultant and two mid Developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had the application ready for the time that was estimated for delivery and the functionalities were working optimal, the client was satisfied with the API integration of the application with other devices and cloud storage 


Describe their project management style, including communication tools and timeliness.


We worked with Agile environment, Scrum. The scope of work was completed in a specific timeframe. Also, with Jira as our project management tool and Bitbucket.

What did you find most impressive or unique about this company?

Experience and constant communication, they finished earlier the tasks that were set for specific dates, they were fast and the quality was excellent. They helped us also to discover what really should we build with Jobs to be done methodology.

Are there any areas for improvement or something they could have done differently?

Not really, the only problem was not having worked with them before, we are happy with the results.

BACKGROUND

Please describe your company and your position there.

I am the CEO & Co-Founder of a software development company for mobile devices in health.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leaware, and what were your goals?

As a mobile app project for iOS and Android platforms, Braveland was challenging from the start. The solution was to create an application through which users will not only learn the principles of healthy and proper nutrition, but also every day will have the opportunity to lead a healthy lifestyle.

The application is based on an RPG game, which is supposed to motivate through gamification to constant development. The main goal of the application developer was to introduce a solution that in a modern and original way will engage users to lead a healthy and conscious lifestyle.

SOLUTION

How did you select this vendor and what were the deciding factors?

The main challenge was to combine in the application elements of physical activity with exciting RPG gameplay. An additional difficulty was choosing the right technology that would enable creating application of this type on both platforms simultaneously. The chosen technology was Flutter, whose flexibility and capabilities fit perfectly into the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our scope was to prepare a mobile application for iOS and Android based on the RPG game. This meant implementing many graphics, sounds and dialogues, as well as the possibility of creating the player's own character.

The main challenge was to combine the game world with elements of healthy lifestyle through actual physical exercise. The team easily prepared appropriate mechanisms, which allowed to implement physical activity into the game's plot.

How many resources from the vendor's team worked with you, and what were their positions?

• 1x Senior Frontend Dev
• 1xJunior FD
• 1x QA
• 1x Scrum Master
• 1x Backend Dev.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have released a Beta version, which has been targeted for testing by beta testers. This allowed us to quickly consult our solution with potential end users.

Describe their project management style, including communication tools and timeliness.

We worked in Agile environment, specifically in Scrum. This allowed us to accurately plan the scope of work to be completed in a given timeframe. We chose Jira as our project management tool and Bitbucket, another Atlassian tool, as our code repository.

What did you find most impressive or unique about this company?

The Leaware team, made up of experienced and strongly committed people, proved to be a hit. The personal role-playing game skills of the programmers and the team manager were important for this project.

Are there any areas for improvement or something they could have done differently?

No objections. Everithing is fine

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of Swave, a platform that helps merchants boost sales by allowing users to save money on parking and public transportation if they use the app to go cashless. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leaware?

We weren’t satisfied with the quality of our existing app, so we were looking for someone to help us with app development.

SOLUTION

What was the scope of their involvement?

Leaware is helping us improve our mobile app. They’re currently building more features and working to clean the code. The team is using Flutter to build the mobile app, which will be on both iOS and Android. In terms of the design, we provided it. After we launch the app, we plan on having the Leaware team develop its web version. 

What is the team composition?

We work with the CTO, who also acts as the project manager, a backend developer, and a frontend developer.

How did you come to work with Leaware?

A colleague who had worked with Leaware recommended them.

How much have you invested with them?

We’ve spent between $10,000–$49,000. 

What is the status of this engagement?

The project started in December 2020 and is ongoing. We took a pause from March–June 2021 due to COVID-19, but we picked things back up on July 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We haven’t launched the app yet, so we don’t have many metrics. However, we’re thrilled with Leaware — their work has consistently been high in quality.

How did Leaware perform from a project management standpoint?

We’re happy with how they’re managing the project. Leaware’s communication skills have been flawless, and they’ve met all our deadlines. We use Slack and Jira to collaborate daily. We also have three stand-up calls per week on Microsoft Teams, where we go through what we’ve done and run through our next steps.

What did you find most impressive about them?

Leaware is a trustworthy team that provides excellent app development. Furthermore, their flexibility has been valuable to us. They’re a true partner, and we’re very pleased with them.

Are there any areas they could improve?

They could provide a way to help us monitor their teammates’ work more closely.

Do you have any advice for potential customers?

Be very open and provide a clear brief. Additionally, make sure to treat them as your partner.

BACKGROUND

Please describe your company and your position there.

I'm the digital Lead of Trooper and responsible all things that are connected with digital. Our platform has more 8 000 association conntected with more then 500K users.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leaware, and what were your goals?

We hire Leaware for custom development and IT solutions. The goals of our project is that we build a digital platform for our customers and that we also are capable to manage it with our teammembers in Belgium while we improve the platform with our dev team

SOLUTION

How did you select this vendor and what were the deciding factors?

We had a lot of meetings with other vendors but the connection with Leaware and their flexibility was a crucial factor in our decision to cooperate with them

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It's an ongoing project that started in 2017 and hopefulle doesn't get an enddate. We work in Lean and mean modus from time to time and when there are project we work with the agile principle. When the project is done we will be back in lean and mean modus

How many people from the vendor's team worked with you, and what were their positions?

There is always 1 dev and 1 solution architect in our team. And in the bigger project their will jump in a project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In the beginning of our project our team in belgium wasn't really able to manage the platform at all. Their was always a lot of maintenance where we need some dev work. Now we've set up a small CMS that means that we reduce the maintaince dev team with 60% why we have more time to improve the platform

Describe their project management style, including communication tools and timeliness.

We use Jira as workingplatform to log everything. For our chats and videomeetings we used Teams

What did you find most impressive or unique about this company?

The flexibility of the team and the way they are open for feedback is impressive.

Are there any areas for improvement or something they could have done differently?

The technical work is very good but sometimes they struggled a bit with the documenation of everything what we decided.

BACKGROUND

Please describe your company and your position there.

I am the CTO of Runeasi, a KU Leuven spin-off that wants to make the world run better. The impact when your foot hits the ground while running is repetitive and ruthless. Overload, asymmetry and poor movement control are causing setbacks, injuries and pain.

Runeasi's wearable technology combines biomechanics and AI to introduce a novel way to look at running. More specifically, it enables physios to 1) Accurately measure impact and detect how the body responds to it. 2) Perform biomechanical assessments on patients and athletes in real-time. 3) Guide them based on scientifically validated insights and AI powered decisions

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leaware?

We hired Leaware to help us with the development of a mobile app and setting up a cloud infrastructure to support our SaaS business model

What were your goals for this project?

The project consist of 2 main goals:

• First, the development of a mobile app that communicates with our sensor api and allows physios to analyse our biomechanical metrics using intuitive visualizations.
• Second, to help us setup a cloud infrastructure that allows us to authenticate customers, manage their licenses, sync data between multiple devices, and enable us to continuously improve our service by learning from the data

SOLUTION

How did you select Leaware?

We found out about Leaware via one of our mentors at KBC startit, an incubator for startups. After comparing Leaware to several other potential partners, we decided to work with them because their lean product development methodology aligned nicely with our needs as a startup.

We were convinced that we could benefit a lot from the best practices that Leaware developed over the past years while working on a high number of other projects. A last factor that convinced us was their flexibility and ability to scale their team when needed.

Describe the project in detail.

After a couple of discovery meetings we started working on the design phase were we created mockups of the app. After validating these mockups with potential customers, and a couple more quick iterations we could finalize the design phase and start the development process.

We then started working in sprints were I got the opportunity to closely interact with the development team on a daily basis, while still having enough time to focus on my core expertise: the development of the embedded biomechanics analytics algorithms and data interpretations.

What was the team composition?

Initially we could jumpstart the project with the help of a project manager/ architect and the help of 5 developers (3 mobile developers and 2 backend developers). Once the backbone and cloud api was in place we continued to worked together with the project manager and 2 mobile developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Even though the timeline for our first release was really short, we managed to release it in time and got very positive feedback from our clients.

How effective was the workflow between your team and theirs?

The workflow was very effective. As a product owner with a technical background I really liked to participate to the daily scrum meetings and take part in the discussions on development decisions/pioritizations along the way. Even though we were all working remotely, it felt like one big team.

What did you find most impressive about this company?

I think Leaware offers much more than just extra developers. They think along, quickly understood our problem domain and helped us to prioritize to come up with a product that maximizes the value for its end users while respecting our budget.

Are there any areas for improvement?

We are very happy with our collaboration so far and decided to also collaborate with Leaware for future improvements and extensions of our product.

We really appreciate their transparancy when working together and are very pleased with the complementary expertise that they add to our Runeasi team. This allows us to focus on our core expertise and continuosly improve our wearable technology and data interpretations.

BACKGROUND

Introduce your business and what you do there.

We’re a fintech startup, and we’re trying to provide person-to-person borrowing services. We’re currently targeting users in Denmark, Sweden, and Norway within half a year or a year. The good thing about us is that we’re not a bank, and we don’t touch people’s money — essentially, we’re just a meeting place for people with financial needs and financial abilities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leaware?

I used to work on our website during my free time, but we were getting quite delayed. Our progress wasn’t enough, so we decided to hire another company to help us push the deliverables we needed and to provide the manpower that would accomplish our goal.

A previous company did the initial version of our site with a frontend React setup, but it didn’t work well. Some of our other managers also thought the initial layout wasn't designed the way they wanted. As a result, we engaged with Leaware.

SOLUTION

What was the scope of their involvement?

Leaware took over the site project, and we’ve chosen Lukasz (Full Stack .NET Developer) to speed things up. He’s mainly in charge of frontend development and partially, backend development too. 

Lukasz has taken over all the old code and made optimizations on the layout and the design parts of our platform. He has removed all the unpleasant things, and he’s now putting the finishing touches. Essentially, the software has been completed, and we’re about to end the partnership in a month or so.

What is the team composition?

We only work with Lukasz, and we’ve been working with him for about six months now.

How did you come to work with Leaware?

One of our managers worked with another Polish company before, and we wanted to do business with them. However, they didn’t have the manpower that we needed. They led us to Leaware, and they told us they could make our project happen. 

How much have you invested with them?

We’ve spent $40,000–$45,000.

What is the status of this engagement?

We started working together in September 2021, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

There’s a big difference between how they work and how they’re taught to think. They’re not scared to ask questions and verify if we want to pursue our ideas. Sometimes, people just say yes to everything and end up losing their client’s time and resources. 

Leaware lets us see things from their perspective, and they work around whatever issue we have. We appreciate that they deeply understand their tasks at hand and perform critical assessments of the specifications we need.

We don’t have anything measurable right now because we haven’t done anything to be visible. However, we’re positive that any loan service will be approached by people like it’s nobody’s business. 

How did Leaware perform from a project management standpoint?

We communicate on Skype every day, and we go back and forth almost like we’re in the same office. We also do the project management on our own, but it’s been very limited.

What did you find most impressive about them?

The resources that they have available have been important to us. We wanted somebody who’s well-versed in React and .NET, and they’ve given us that. Overall, we’re quite pleased with our partnership. 

Lukasz’s capability to adapt has also been impressive. We’ve had some pressures due to the deadline, but he has always stepped up to meet our needs. I’ve seen Lukasz as an employee more than a consultant to our company.

Are there any areas they could improve?

It would’ve been cool to have a bit more of a contact person to run with. They gave us one, but we’ve never used it. However, maybe they should’ve been more proactive on that part.

Do you have any advice for potential customers?

If you’re going to use two more resources from Leaware, you need to do some project management either through Scrum or other similar methodologies. We’re already aiming for the same plan next time and hopefully, we’ll have a close team to keep our momentum going — make our own little unit that will be available at all hours.