Learngistics

BACKGROUND

Please describe your company and position.

I am the Executive Assistant to the President of DelSuites & Del Condominium Rentals

Describe what your company does in a single sentence.

DelSuites: Corporate Housing Provider

Del Condominium Rentals: Rental Management Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Learngistics to accomplish?

• Design and implement a customized Generative AI training program aligned to the organization’s operational environment, workflows, and leadership priorities.
• Equip the entire team with practical AI literacy and prompt engineering skills to improve productivity, decision-making, and responsible AI use.
• Strengthen leadership capability across the organization through targeted development in communication, feedback, negotiation, and emotional intelligence.
• Provide structured coaching and development support for sales leaders to improve performance, accountability, and team alignment.

SOLUTION

How did you find Learngistics?

Referral

Why did you select Learngistics over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Learngistics were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

 Our workshop was called: Giving and Receiving Challenging Feedback

1. How to give feedback that’s clear, actionable, and motivating — not defensive or demoralizing.
2. Techniques to receive feedback with openness and curiosity, even when it’s uncomfortable.
3. How to adapt feedback styles across cultures, roles, and remote or hybrid settings.
4. Ways to use feedback loops to improve team alignment, project outcomes, and decision-making speed.
5. How transparent feedback fosters resilience in times of uncertainty — from AI disruption to shifting market priorities.
6. Practical tools for creating a feedback-positive culture where learning and accountability go hand in hand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Emotional Intelligence training delivered to all team leaders to improve self-awareness, communication effectiveness, and team culture.

All of our Leadership Team was equipped with tools to allow them to provide and receive constructive feedback in a way that will motivate all parties to grow, versus become defensive. 

Sales leaders trained and coached to enhance team performance, communication clarity, and results accountability.

16 team leaders completed structured Giving and Receiving Feedback training to improve performance conversations and employee development.

60 employees across the organization completed Negotiation Skills training to strengthen internal collaboration and external client outcomes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jennifer was extremely professional, timely and very responsive. She was our point person for intial information and also the facilitator of the workshop iteslf. She went above and beyond and even provided the certificates earlier than promised. 

What was your primary form of communication with Learngistics?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The wide array of workshops/ courses they have, either internally (usually with Jennifer) of external where they make the arrangements. The workflow is always smooth, the communication is clear and in a timely manner and prices match our budget.  They are our default company for any development needs we have. 

Are there any areas for improvement or something Learngistics could have done differently?

Nope :-)

BACKGROUND

Please describe your company and position.

 I am the People & Culture Business Partner of a real estate company 

Describe what your company does in a single sentence.

We're the GTA’s largest and most recognized rental property management provider. Our company manages thousands of condominium rentals for investors across Toronto, providing a full-service experience that includes leasing, tenant care, accounting, and maintenance. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Learngistics to accomplish?

• Strengthen team leaders’ ability to give clear, timely, and constructive feedback that drives performance and reinforces expectations.
• Increase leaders’ confidence in handling difficult conversations, reducing avoidance and improving accountability within teams.
• Equip leaders with practical tools to receive feedback professionally and model a growth mindset for their teams.
• Establish a shared feedback framework to create consistency, trust, and stronger day-to-day communication across the leadership group.

SOLUTION

How did you find Learngistics?

• Clutch Site
• Other

Why did you select Learngistics over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Learngistics were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Train our leadership team:

• Learn how to give feedback that’s clear, actionable, and motivating
• Master techniques to receive feedback with openness and curiosity
• Adapt your style across cultures, roles, and hybrid settings
• Use feedback loops to boost alignment and decision-making speed
• Build a feedback-positive culture that fuels resilience and continuous improvement

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Full participation and engagement from attending leaders, with active discussion and practical application throughout the session.

Leaders identified specific real-world feedback conversations they intended to initiate following the workshop, indicating immediate behavioral intent.

Client leadership expressed satisfaction with the session and requested delivery of the program to additional teams within the organization.

Follow-up discussions initiated regarding broader leadership development support, reflecting perceived value and organizational impact.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jenn delivered an excellent in‑person training session for our team. She was engaging, personable, and created a comfortable learning environment from the start. Jenn wasadaptable with the space she was given on such short notice. She made the session relevant and impactful. Overall, her professionalism and approachable style made the training highly effective and enjoyable.

What was your primary form of communication with Learngistics?

In-Person Meeting

What did you find most impressive or unique about this company?

Engagement between the trainer and the trainees. 

Are there any areas for improvement or something Learngistics could have done differently?

N/A

BACKGROUND

Introduce your business and what you do there.

I’m a department director at a waste hauling company. We provide waste services to organizations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Learngistics?

We needed help with training and creating training programs for our employees, specifically focusing on leadership skills.

SOLUTION

What was the scope of their involvement?

Learngistics provided fractional training officer services. The team worked with us on live and recorded coaching sessions and created a training path that included videos and reading resources for employees. I met once a week with our representative to discuss what we were working on.

We ran a series of training programs on personality types, emotional intelligence, and leadership skills. We also developed a framework for a training path to support new leaders within the company. This path was designed for when we needed to transition someone into a new leadership role.

What is the team composition?

We worked with Jennifer, a fractional learning officer from Learngistics. She acted as our CLO on a fractional basis.

How did you come to work with Learngistics?

Another contractor referred Learngistics to us. We had a marketing consultant who was aware of Learngistics and recommended them. The other vendor sent an email introducing us to Learngistics, and the owner of Learngistics suggested we go out for lunch and discuss the possibility of working together. We identified areas where we could collaborate and began from there.

How much have you invested with them?

We spent about $4,500 CAD per month.

What is the status of this engagement?

We worked together from June 2023 to October 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We now have a training path for new leaders, which is good. We have a team of seven managers who have followed the training path designed by Learngistics.

How did Learngistics perform from a project management standpoint?

Learngistics delivered the work on time and within budget. Everything was delivered either in person or through email. We also used Microsoft Teams to have conference calls.

What did you find most impressive about them?

Learngistics was very knowledgeable in the training field and creative in devising solutions.

Are there any areas they could improve?

We identified that a different pricing structure could have worked better for us since we were more project-based than regular consulting-based. However, we addressed this issue with the owner.

Do you have any advice for potential customers?

Ensure you clarify with Learngistics if you need a fractional consultant to work through programs or if you're more project-based. If you're more project-based, ensure the goals are developed around that. If it's more of a fractional monthly consulting service, that's something you'll be building over time. Have clarity around the services you need Learngistics to provide.

BACKGROUND

Introduce your business and what you do there.

I’m the chief HR officer of a nonprofit copyright collective.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Learngistics?

We needed support with foundational training around AI, specifically ChatGPT. As an organization, we had just rolled out a usage policy and wanted to provide training to all employees so they could better use AI tools for their productivity.

SOLUTION

What was the scope of their involvement?

Initially, I briefed Learngistics on where we were as an organization in our AI journey and what we were looking for in terms of training. We worked together to define the outcomes I wanted the employees to get out of the sessions. Learngistics created a custom agenda and tailored their programs to meet my needs.

We agreed on the content, outline, outcomes, and schedule of Learngistics sessions with employees. The team helped me with the communication, putting together a brief I could share in the invitation to help employees set expectations and understand what the training session would be about.

The sessions were webinars.

What is the team composition?

I worked primarily with Louis, the chief learning officer, and a facilitator.

How did you come to work with Learngistics?

I’d known Learngistics for many years and had worked with them in different organizations. For this project, I reached out to Louis.

How much have you invested with them?

We spent $10,000 CAD.

What is the status of this engagement?

We worked together from February–April 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We used the participation rates as the primary measure of success. Learngistics was a pleasure to work with. The team put a lot of care and attention into understanding our needs to ensure they recommended the right solution. The team was a good partner and flexible in their approach, always trying to find the best possible outcome for our needs.

How did Learngistics perform from a project management standpoint?

Learngistics delivered the work on time and within budget. We communicated through phone calls, emails, and Zoom.

What did you find most impressive about them?

The care they invested in understanding our requirements and their flexibility was impressive. Learngistics was a very strong partner.

Are there any areas they could improve?

I can't think of anything the team could improve on. I was satisfied with Learngistics' work, and they completely met our expectations.

Do you have any advice for potential customers?

Be open to their feedback and suggestions. Trust the team's recommendations because they know what they’re doing. Be prepared to define the outcomes you’re trying to achieve.

BACKGROUND

Introduce your business and what you do there.

I'm the president of Sticky Branding, a branding agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Learngistics?

We needed Learngistics' expertise in virtual event and webinar management and video production services.

SOLUTION

What was the scope of their involvement?

Learngistics provided us with a comprehensive pre-event and scoping exercise. We initially met with them for a discovery and planning call where the team focused on our objectives and pushed our internal team to think in a way that we'd never considered before.

We worked with Learngistics on a weekly production cadence, and they helped us with planning the steps regarding what we needed to achieve on our side and what they needed to achieve on their side.

Our goal was to create a dynamic, beautiful webinar at a production level that we couldn't build on our own. We wanted to elevate our brand but didn't have the internal expertise and confidence to do it. We wanted to make it easier for our team to focus on the deliverables of the business and not get caught up in the tech and production.

Learngistics provided us with the Zoom platform and engagement software, and they did the production studios. The team edited the graphics and created the 2D animations. We did multiple technical reviews and dry run rehearsals. Learngistics took our assets, modified them, and put them into the production studio.

Learngistics coached us on complex elements in terms of graphic design, changing scenes, and cues with the performers. They worked with us to rehearse and get everything dialed in for the event itself.

After the event, the team supported us in multiple steps. Learngistics quickly got us the data on the participant engagement rate and coached us on how to follow up with our clients. Learngistics also gave us the data and actions for the engagement activity and how to use that.

What is the team composition?

We worked with four people from Learngistics, including the president, the VP of production services, and two virtual producers.

How did you come to work with Learngistics?

We found Learngistics through a referral. They were subject matter experts in virtual production services and webinars. The team was highly endorsed by some other companies that we had worked with, and they had a unique set of expertise that we had not come across before.

How much have you invested with them?

We spent $5,500 CAD.

What is the status of this engagement?

We worked together from May to June 2025. We're planning on hiring Learngistics for other engagements.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had an engagement rate of 47% and a conversion rate of 17% that became qualified leads, which was very high for our objectives. Previously, we couldn't guarantee results on the webinars, so we went from unpredictable outcomes to being able to say how to use the event to help drive new business development.

How did Learngistics perform from a project management standpoint?

Learngistics delivered the work on time and budget. The team maintained very open and proactive communication, which was an absolute godsend to our team because it helped keep us on track. We're having Learngistics come back to manage all our virtual production needs.

The team had their proprietary production process and tools, and we worked on their tool set. We also communicated via regular weekly Zoom meetings, a WhatsApp group, and email.

What did you find most impressive about them?

Learngistics' performance was impressive. The team helped us to expect more from our production and our content, and helped us achieve it.

Are there any areas they could improve?

No, Learngistics operated at the highest level of the industry's best practices. It set a whole new standard of expectation for me.

Do you have any advice for potential customers?

Trust the process and trust Learngistics. We wished we'd engaged the team sooner. Learngistics made us see that there's a craft in webinars, and it's better to work with people who are experts in their field because they will naturally level you up. We felt a multiplier effect with Learngistics; they'd empower you to go beyond what you're used to.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Kerrageous Inc., an international professional sales training company. I primarily focus on the wealth and asset management space, but I also provide training for anyone in sales. I leverage global warrior concepts combined with sales skills. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Learngistics?

I wanted to launch an online Warrior Sales Academy. I did the project in three phases, starting with content creation and research. I also did market analysis and product comparisons with different online learning programs. From there, I wanted to create everything from scratch, but I'm not tech-savvy, so I needed help with the backend design and frontend development. At that point, I hired an intern to help me with some of the platform build.

In phase two, I wanted a video production company to record the videos I would put into this platform. 

SOLUTION

What was the scope of their involvement?

Learngistics produced 64 videos for my learning platform, handling preproduction, production, and postproduction. They created everything from scratch using my colors, logos, music I like, and graphic designs aligned with the brand.

For the production, Learngistics provided a proposal that clearly outlined the steps involved in pre-production, production, and editing. They also took the time to understand me, my business, and my content. They also sourced the vision for the set and created the set design. They found a studio and provided the crew with a camera, lighting, and technology. I wanted to do some live demos with real people. Learngistics suggested that we produce them by taping them online using Riverside. The demos then went into the videos.

Once the videos were taped, Learngistics edited them in the postproduction stage. They added the music, lighting, sound, colors, and graphics. 

What is the team composition?

At least two crew members were involved, so there were three people in total.

How did you come to work with Learngistics?

I facilitate contracts for a major bank in Canada and provide virtual sales training for the bank’s financial planners. The same bank has hired Learngistics to produce webinars. One day, I was chatting with a producer and saying I was having difficulty finding a one-stop shop that would do preproduction, videography, and editing. Usually, I would have to hire multiple people, which would add up to thousands of dollars. Learngistics offered to do everything from A to Z.

My biggest challenge was keeping the project at a rate I could afford. I researched different video production companies and found Louis, the president of Learngistics. A couple of things jumped out. Firstly, they operated in the learning and development space, so they were familiar with my industry and the vision of what I wanted to create. 

Secondly, they were able to offer their services at a significantly lower cost than the other competitors we looked at. Thirdly, since I had been working for 6–7 years on this project, I needed a true partner, not just a service provider. I needed someone willing to go above and beyond and work with me to bring some creativity and innovation to the table. I also appreciated that they kept things easy for me regarding the technical aspects.

What is the status of this engagement?

The project lasted from March–April 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In the third phase, my intern is uploading the videos to the learning platform. She said they were amazing. The quality of the videos was fantastic, and the creativity and thought that went into them were above and beyond. I didn’t expect that level of detail.

After this, I will sell and market the programs. There are a million different online learning platforms, so I wanted to create something innovative and creative that was perfectly aligned with my brand. Learngistics did that with very little direction from me; they were super creative and proactive. They went above and beyond to deliver excellence. Their work ethic aligned with mine — they did whatever it took to complete the project. Learngistics put in more time and effort than was originally agreed to because they wanted the product to be at the level I needed. 

Moreover, their suggestion of using Riverside for the demos was brilliant, and I hadn't even thought of it. I could sit in the comfort of my own office and create a demo with a client from Philadelphia online, and Learngistics would tape it and make it into a video.

How did Learngistics perform from a project management standpoint?

Learngistics was extremely professional and set extremely clear expectations. They were well-organized and managed the whole project, honoring all the deadlines. We got what we signed up for.

We used email and met on Louis' Zoom. We also used WeTransfer to share the videos back and forth, and we'll use Vimeo in the third phase.

What did you find most impressive about them?

Our platform has asynchronous learning, and It was very important to me that it was as interactive and engaging as it could possibly be. Learngistics and Louis provided that experience, helping me create an online learning experience that was off-the-charts engaging, even though it was virtual. They delivered more than some of the expensive production companies I interviewed. They came to the table with ideas and suggested things to try — it was really cool. 

Do you have any advice for potential customers?

They’re experts, so take direction from them and be open to it. Pay attention to the details in the preproduction phase. If the preproduction is nailed down, the production will be much more efficient and effective. For example, Louis strongly recommended minimizing the cost of studio time and being prepared with the script on a teleprompter. I really resisted it because I had 64 videos, and that's a lot of writing. Learngistics pushed and challenged me to be better prepared than I normally would have been, and that preparation saved me money.

BACKGROUND

Please describe your company and position.

I am the Executive Director of NCCA Canada

Describe what your company does in a single sentence.

A non-profit organization supporting communication coaches, corporate trainers and business leaders wishing to improve their effective communication skills here in Canada.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Learngistics to accomplish?

• arrange our virtual event
• run and manage our virtual event

SOLUTION

How did you find Learngistics?

history

Why did you select Learngistics over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Learngistics were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Learngistics was hired by us twice, once in 2020 and once again in 2025 to organize and host an online virtual event or conference for us.  That included mapping it out, working with us to collect information and design materials, doing sound checks, working with the guest speakers, hosting the event online, creating a branded online venue, working behind the scenes to ensure smooth delivery of event and speakers, post-production videos and some social media clips were also provided.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Guests were able to register in advance and attend events.  We recieved direct feedback from many guests expressing their pleasure with the event and with their interactions with Learngistics staff.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Things were delivered on time, and they were very responsive to our requests, needs, and questions.

What was your primary form of communication with Learngistics?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Culture of company is great and comes from the top.  :)  They are very client-satisfaction oriented, and flexible.  Easy to work with and trust.

Are there any areas for improvement or something Learngistics could have done differently?

I can suggest a template checklist to give to new clients at the beginning of the project to ensure efficiency of next steps to be taken and to empower them with what wil lbe required to fulfill their side of the production.  

BACKGROUND

Introduce your business and what you do there.

I’m the president of the Sexual Health Network. I’m also the president of the United Spinal Association of Georgia, but that’s a volunteer position.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Learngistics?

I needed help with Zoom production for two different projects, one for each of my companies.

SOLUTION

What was the scope of their involvement?

For one project, we were doing a five-week synchronous training program for a group of rehabilitation professionals in Florida. We wanted to be as interactive as possible, so we wanted to push the limits of technology to get as much engagement as possible. Learngistics provided Zoom production services for the program.

We did a lot of preparation before the first session. Learngistics provided two people for the project, so they had redundancy. Before each week, we’d meet for an hour to run the show. Afterward, we’d send the recordings back and forth. Learngistics also cleaned up some of the recordings for me after each week so I could share them in the future.

For the second project, I created a session that we needed to convert from in-person to Zoom. Learngistics helped me with that.

What is the team composition?

We worked with two people from Learngistics: Audrey and Sabby. Both of them knew exactly what was going on, and all the participants knew both of them.

How did you come to work with Learngistics?

I found them through a Google search.

How much have you invested with them?

We spent $1,500.

What is the status of this engagement?

We worked together on the first project from April–June 2024; it was a six-week project. The second project took place in January 2025. Still, I'll hire them any time I have a similar project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The participants were very happy with the overall program. We didn’t run into any glitches.

How did Learngistics perform from a project management standpoint?

Their project management was excellent. Learngistics responded quickly to my email requests, was attentive, and assigned two teammates to the project. Those people were very competent and worked well together. There was always good communication, so I was never confused about who was handling what. They did the opening session and told people all the Zoom edits we were going to do beforehand. We used Zoom and an interactive tool called Mentimeter. We also communicated via email.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Audrey and Sabby were great. I couldn’t have pulled off such an event without them.

What did you find most impressive about them?

Overall, they managed everything well.

Are there any areas they could improve?

There's nothing they could have improved on.

Do you have any advice for potential customers?

Just give them a shot.

BACKGROUND

Introduce your business and what you do there.

I’m an associate professor at the State University of New York at Old Westbury. I’m also the project director for the New York State Regional Center for Autism on our campus.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Learngistics?

We ran conferences and workshops virtually every year. Our conferences were open to the public, and we never knew the type of reach we’d have or who might attend. Before working with Learngistics, we were doing in-person events on our campus.

However, due to the number of attendees and interest, we had folks internationally participating in our events. As a result, we decided to move forward with virtual events. So we hired Learngistics to help us with our IT needs.

SOLUTION

What was the scope of their involvement?

Learngistics provided IT and production support for our virtual events. The team facilitated our events and also helped us with dry runs. Usually, the week before our conferences, they met with all of our presenters virtually. The team then checked the audio and video to ensure everything was up and running before the actual conference.

While we were at the event, we had a live Google Docs document. Learngistics also supported us by monitoring the chat throughout the event. So, if there were technical issues on the participant’s side, the team quickly jumped in and supported them individually. Moreover, they handled the Q&A sessions at the end of our events. We fed them questions on the Google Doc, and they gave them to the presenter.

What is the team composition?

We typically worked with two people: Audrey, the senior producer, and Kim, the production assistant.

How did you come to work with Learngistics?

We found them through a Google search. Louis, the founder, responded quickly when we reached out. We set up a call, and he answered all of our questions in a timely manner. As a result, we decided to move forward with Learngistics.

How much have you invested with them?

We spent between $12,000–$15,000.

What is the status of this engagement?

We started working together in November 2022, and our last event was in November 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Learngistics was incredibly helpful, and their quality of work surpassed our expectations. Because of Learngistics' support, we decided to hold fewer in-person events at our campus. In fact, we shifted exclusively to virtual workshops and conferences. We held monthly workshops and larger conferences twice a year, and Learngistics supported us for each of those events. We typically received between 500 and 2,000 attendees per event.

Overall, we felt at ease knowing that they would be there to support us should there be any technical issues or questions we couldn’t answer on our own. We felt very comfortable.

How did Learngistics perform from a project management standpoint?

We primarily reached out to them via email. We also did Zoom sessions and phone calls. Learngistics was super responsive and receptive and could follow along, shifting gears very quickly. If there was a technical issue happening, they were on it. They intervened immediately, sometimes even before we realized what was going on.

We were very fortunate to have them on our team. Besides, the team delivered work on time and always stayed within budget.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Audrey was amazing. She was instrumental in supporting us throughout the project. Louis was quick and efficient as well.

What did you find most impressive about them?

Our time differences could factor in since we worked with presenters worldwide. However, the team was always willing to jump in and make themselves available, regardless of the time or day. Having that level of access was tremendously helpful.

We’re also grant-funded, so sometimes, we never knew when our funding would come in. Nonetheless, Learngistics was very patient and supportive of our program. They understood that our grants office could take a couple of weeks to get things together. There were many layers at the university, but they were very flexible with that.

We did a couple of virtual events before working with them, and it was noticeable that they eased the event management. They took the stress away from us regarding production and avoiding potential catastrophes.

Learngistics always met with us and our presenters well in advance, so we were never logging on five minutes before or trying to work things through.

Are there any areas they could improve?

No, there weren't any.

Do you have any advice for potential customers?

Trusting Learngistics’ expertise and professionalism will be huge. Keep in mind that they’re super prepared, professional, and fun, putting presenters at ease. They’re very clear as well. This will help you tremendously in easing the burden of your events.

If you're not considering doing things in advance, give in. Trusting Learngistics' process is for the best.