Lead Gen Dept. Reviews (27), Pricing, Services & Verified Ratings

#1 UK B2B Appointment setting agency - 5* Reviews

We help companies book meetings with their target accounts in the UK (Our speciality), North America and Europe.

If you're a company selling B2B and looking to grow your business in Europe or North America then we are the ideal choice.

Why the Lead Gen Dept?

Min project size
$5,000+
Hourly rate
$100 - $149 / hr
Employees
10 - 49
Year founded
Founded 2019

Service Lines

Sales Outsourcing: 70%
Call Center Services: 10%
Email Marketing: 10%
Social Media Marketing: 10%

Select Focus Area

Sales Outsourcing

B2B Appointment Setting: 50%
B2B Lead Generation: 50%

Industries

Information technology: 20%
Advertising & marketing: 10%
Business services: 10%
Financial services: 10%
Food & Beverage: 10%
Legal: 10%
Manufacturing: 10%
Supply Chain, Logistics, and Transport: 10%
Telecommunications: 10%

Clients

Small Business (<$10M): 70%
Midmarket ($10M - $1B): 25%
Enterprise (>$1B): 5%

Sales Outsourcing Email Marketing B2B Appointment Setting B2B Lead Generation

Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 4.8 /5

What Clients Have Said

Lead Gen Dept. offers competitive pricing, fitting various budgets. Clients noted good value for cost and effective project management. Specific project costs include $6,600 for a lead generation campaign. Overall, clients appreciated their responsive communication and ability to exceed expectations.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 19 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Lead Gen Dept. Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.8
Cost 4.8
Willing to Refer 4.9

Top Mentions

Review Highlights

Effective Telemarketing and Email Campaigns

Clients appreciate Lead Gen Dept.'s telemarketing and email campaign strategies, which effectively engage prospects and generate interest. Their ability to tailor campaigns to specific industries and needs is highly valued.
Customized and Tailored Solutions

Lead Gen Dept. is commended for their ability to provide customized solutions that meet unique client needs. They take the time to understand client goals and deliver tailored campaigns that effectively address specific challenges.
Strong Project Management and Communication

Clients across various industries praise Lead Gen Dept. for their effective project management and excellent communication skills. They are responsive, timely, and adapt quickly to feedback, ensuring smooth collaboration and successful project execution.
Commitment to Client Satisfaction

Lead Gen Dept. demonstrates a strong commitment to client satisfaction. They address client concerns proactively, offer refunds or additional services when necessary, and show a genuine interest in improving their offerings based on client feedback.
High-Quality Lead Generation

Lead Gen Dept. consistently delivers high-quality leads that align with clients' target markets. They excel in generating meaningful conversations and establishing new business relationships, contributing to substantial pipeline growth and client satisfaction.
Challenges with Overpromising

Some clients experienced issues with Lead Gen Dept. overpromising on deliverables, leading to unmet expectations. This highlights a need for clearer initial agreements and communication regarding achievable outcomes.

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Lead Gen Dept. Reviews

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Sales Outsourcing
B2B Appointment Setting
+1
Confidential
Nov. 2024 - Ongoing

5.0

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"They have done quite well."

Jun 5, 2025

Director, IT Company

Anonymous

Information technology
United Kingdom
51-200 Employees
Online Review
Verified

Lead Gen Dept. provides lead generation services for an IT company. The team is responsible for generating sales-qualified leads and setting up appointments for the client.

Lead Gen Dept. has exceeded the client's expectations by delivering more than the minimum number of meetings agreed upon. Moreover, the team has been flexible, responsive, and communicative. Overall, they have understood the client's requirements and thus gained their confidence.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of an information technology company

Describe what your company does in a single sentence.

We're a team of experts who specialise in Microsoft BizApps platform covering Dynamics 365 ERP (F&O & BC), CE, Power Platform and GenAI services to help businesses improve their operational efficiencies and customer experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lead Gen Dept. to accomplish?

Generate New Leads

SOLUTION

How did you find Lead Gen Dept.?

Reach out

Why did you select Lead Gen Dept. over others?

Pricing fit our budget
Great culture fit
Good value for cost
Understood what we were offering

Describe the scope of work in detail. Please include a summary of key deliverables.

Generate sales qualified meetings with enterprises
Appointment setting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had minimum number of meetings agreed for the timeframe and they delivered more.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very flexible offerings and have been responsive. They managed the engagement very well

What was your primary form of communication with Lead Gen Dept.?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Ability to understand what we were offering and then position it accordingly to prospects. That gave us the confidence that they can deliver.

Are there any areas for improvement or something Lead Gen Dept. could have done differently?

Not really, they have done quite well.

RATINGS

5.0

Sales Outsourcing
B2B Appointment Setting
+1
Confidential
July 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their determination and creativity are commendable."

Oct 3, 2023

General Manager, Secure Impact

Giorgia Cacace

Information technology
Gloucester, England
11-50 Employees
Online Review
Verified

Lead Gen Dept. provides appointment setting services to a cybersecurity company. They create a set number of introductions to potential end customers interested in the client's services.

Lead Gen Dept. has successfully set excellent meetings and introductions with prospects who might avail of the client's services. Their team impresses the client with their determination, creativity, and excellent project management. They also communicate well via email and virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the General Manager of Secure Impact.

Describe what your company does in a single sentence.

Provide meaningful cyber security services to organizations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lead Gen Dept. to accomplish?

Boost pipeline
Revenue generation
Research

SOLUTION

How did you find Lead Gen Dept.?

Referral

Why did you select Lead Gen Dept. over others?

Great culture fit
Good value for cost
Referred to me

How many teammates from Lead Gen Dept. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a set number of introductions to individuals who are interested in and see the value of our services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Excellent meetings and introductions to individuals who see the value in our services and may purchase.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All very good.

What was your primary form of communication with Lead Gen Dept.?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their determination and creativity are commendable.

Are there any areas for improvement or something Lead Gen Dept. could have done differently?

RATINGS

5.0

Call Center Services Email Marketing Sales Outsourcing
B2B Appointment Setting
+2
$10,000 to $49,999
June 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They guarantee that they will hit their target across a 3-month period."

Oct 2, 2023

Director, Spinning Fox

Anonymous

Other industries
Oxford, England
1-10 Employees
Online Review
Verified

Lead Gen Dept. provides lead generation services to a UX design agency. They define the client's target audience and set up and manage their outbound email marketing and telemarketing campaigns.

Lead Gen Dept. has achieved the agreed-upon KPIs for lead generation. Their team impresses the client with their guarantee of meeting the target across a three-month period. They also promptly address queries and ensure professional communication via email, messaging apps, and virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Spinning Fox

Describe what your company does in a single sentence.

We are a user experience, design and build agency specialising in the Education sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lead Gen Dept. to accomplish?

Lead generation

SOLUTION

How did you find Lead Gen Dept.?

Clutch Site

Why did you select Lead Gen Dept. over others?

High ratings
Pricing fit our budget
Previous experience with our sector

How many teammates from Lead Gen Dept. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Defining target audience data, setup of email marketing, and all outbound email and telemarketing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Hitting agreed KPIs for lead generation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are quick to address all queries, and their comms are professional.

What was your primary form of communication with Lead Gen Dept.?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They guarantee that they will hit their target across a 3-month period.

Are there any areas for improvement or something Lead Gen Dept could have done differently?

Not so far.

RATINGS

5.0

Email Marketing Market Research Sales Outsourcing
Less than $10,000
Mar. - May 2023

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They delivered on time and were quick to respond to any needs that we had."

May 25, 2023

COO, Resale Analytics Company

Ade F

Other industries
London, England
1-10 Employees
Online Review
Verified

Lead Gen Dept. helped a resale analytics company generate more leads for their new SaaS tool. Their scope included researching businesses interested in the tool and booking demo appointments for the client.

Thanks to Lead Gen Dept.'s efforts, the client saw an increase in the number of booked demo appointments. Lead Gen Dept. delivered the project on time and was quick to respond to the client's needs. Moreover, they went above and beyond the scope of work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the COO of a resale analytics company

Describe what your company does in a single sentence.

Providing resale analytics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lead Gen Dept. to accomplish?

Generate more leads

SOLUTION

How did you find Lead Gen Dept.?

Online Search
Clutch Site

Why did you select Lead Gen Dept. over others?

High ratings
Pricing fit our budget
Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We tasked Lead Gen Dept with generating more leads for a new analytics SAAS tool that we created in-house. The deliverables were to research businesses that would be interested in using this tool and to get demos booked in our calendar.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of demos booked.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time and were quick to respond to any needs that we had.

What was your primary form of communication with Lead Gen Dept.?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Ability to go above and beyond the scope given.

Are there any areas for improvement or something Lead Gen Dept. could have done differently?

More efficient modes of communication like Slack or Whatsapp rather than email only.

RATINGS

5.0

Advertising
Less than $10,000
Jan. 2022 - Feb. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"Gravitas helps us generate more than 20 leads in the first quarter, indicating success in a competitive market."

Jan 16, 2023

CCO, Metadataworks

Semi Vahap

Other industries
London, England
1-10 Employees
Online Review
Verified

Lead Gen Dept. provides lead generation services for an IT company. They have performed email marketing and handed reports.

Thanks to Lead Gen Dept.'s work, the client has generated 20+ leads in the first quarter. They have frequently communicated, ensuring the client is on top of things. Their organizational skills and flexibility are hallmarks of their work. They deliver high-quality work on time.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am CCO of Metadataworks. We are helping organisations to build their Metadata catalogue.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lead Gen Dept. ?

We needed to build a solid pipeline

SOLUTION

How did you select this vendor?

Gravitas helps us generate more than 20 leads in the first quarter, indicating success in a competitive market. The team is very helpful and responsive, They also provide reporting and through weekly progress meetings and live reports to keep us informed.

Describe the scope of their work in detail.

Sending Mailers to our potential cutomers.

What was the team composition?

Good team sync to our goals ,activities understand our solution help to bring good results W

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We reached out targets

How effective was the workflow between your team and theirs?

Very good and organised

What did you find most impressive about this company?

Speed

Is there any area for improvement or anything that could have been done differently?

RATINGS

5.0

Advertising
$10,000 to $49,999
Jan. 2021 - Ongoing

4.5

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"Their ability to deliver good leads, organization skills, and research capabilities are impressive."

Jan 21, 2022

Director, The SME Partners Ltd

Claire Williams

Advertising & marketing
Leeds, England
1-10 Employees
Online Review
Verified

Gravitas provides lead generation services for a marketing consultancy agency. The team has been delivering lead generation for third-party clients.

Since Gravitas has joined the project, the client's less have improved significantly. The team's workflow is seamless and highly effective. Overall, they have delivered excellent results with their managing skills and experience.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the director of a small marketing consultancy targeting SME businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gravitas?

We were looking for another agency to partner with us on key clients to deliver B2B lead generation and deliver our own lead generation.

SOLUTION

How did you select this vendor?

Personal recommendation

Describe the scope of their work in detail.

Working with our agency on a number of clients to deliver successful lead generation.

What was the team composition?

Direct lead with the client and managing our own marketing lead gen.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

On a number of clients we have received significant uplift in leads through Gravitas targeted lead gen and email campaigns. We have also generated a number of significant leads for our own business.

How effective was the workflow between your team and theirs?

Easy, simple communication and clear strategy

What did you find most impressive about this company?

Their ability to deliver good leads, organization skills, and research capabilities are impressive.

Is there any area for improvement or anything that could have been done differently?

RATINGS

4.5

Social Media Marketing
$10,000 to $49,999
Jan. - June 2020

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were a pleasure to work with."

Nov 10, 2021

Managing Director, Pilcrow ltd

William Hartley

Business services
United Kingdom
1-10 Employees
Online Review
Verified

Gravitas.io provided social media marketing services for a financial translation company. They managed the client's LinkedIn account and utilized a filtering system to contact thousands of targeted prospects.

The client managed to secure three highly profitable clients and obtain a significant number of quality leads through the campaign. Gravitas.io was communicative and easy to work with, ensuring a seamless workflow. Their dedication and robust strategies made for a successful project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the manging director of a financial translation company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gravitas.io?

Gravitas helped generate leads on LinkedIn

SOLUTION

How did you select this vendor and what were the deciding factors?

Deciding factor was Connor the founder. A brilliant chap who understood right away what our business was about.

Describe the project in detail and walk through the stages of the project.

Gravitas.io took over our LinkedIn, and through a filtering system was able to contact 1000s of targeted prospects. Any time a prospect would reply or show interest Pilcrow would take over the conversation.

How many resources from the vendor's team worked with you, and what were their positions?

1, the founder

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We managed to secure 3 highly profitable clients who still work with us today in the 6 months we worked together, plus a high number of leads which could deliver in the near future.

How effective was the workflow between your team and theirs?

Seamless. They were a pleasure to work with.

What did you find most impressive or unique about this company?

A new way of looking at LinkedIn, a real tailored campaign and an effort to work with the client.

Are there any areas for improvement or something they could have done differently?

Not that I can think of

RATINGS

5.0

Showing 21-27 of 27 Reviews

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Lead Gen Dept.

#1 UK B2B Appointment setting agency - 5* Reviews

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

Lead Gen Dept. Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Effective Telemarketing and Email Campaigns

Customized and Tailored Solutions

Strong Project Management and Communication

Commitment to Client Satisfaction

High-Quality Lead Generation

Challenges with Overpromising

Reviews mentioning:

Lead Gen Dept. Reviews

Lead Gen & Sales Outsourcing for IT Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Appointment Setting Services for Cybersecurity Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Outbound Email Mktg & Telemarketing for UX Design Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Lead Generation for Resale Analytics Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Lead Generation for IT Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Lead Generation for Marketing Consultancy Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Social Media Marketing for Financial Translation Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Contact

Connections

Additional Connections