Launchr

BACKGROUND

Please describe your company and position.

I am the CEO of Asia Internship Program

Describe what your company does in a single sentence.

International internship provider specialized in internships in Asia

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Launchr to accomplish?

• Help us in fixing the company infrastructure and processes
• Improve the company tracking of datas and customers

SOLUTION

How did you find Launchr?

Referral

Why did you select Launchr over others?

• Close to my geographic location
• Pricing fits our budget
• Good value for cost
• Referred to me

What was the size of Launchr’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The consultant helped us address various issues and improve our overall performance. They provided invaluable guidance in several key areas:

• Business Model: They helped us fix our business model by analyzing our existing model and identifying areas that needed improvement. They suggested changes to our model, such as new revenue streams or pivoting our business model to better align with our target market.
• Pricing: They helped us optimize our pricing strategy by analyzing our competitors' pricing strategies, conducting market research to understand what our customers were willing to pay, and helped us set prices that were both competitive and profitable.
• Internal Operations: They helped us improve our internal operations by identifying inefficiencies and recommending changes. They streamlined our workflows, improved communication between teams, and reduced costs by identifying areas where we could cut back on expenses.
• Metrics: They helped us identify which metrics were most important for our business and helped us set up systems to track them accurately. This allowed us to make informed decisions and identify areas for improvement.
• KPIs and Bonuses: They helped us identify the most important KPIs for our business and set up bonus systems that incentivized our employees to achieve specific goals.
• Program Pricing: They helped us price our program by conducting market research and analyzing our competitors' pricing strategies. They also helped us identify the most profitable pricing models for our program.
• Tech Stack: They helped us improve our tech stack by recommending saas tools that could help us streamline our operations, improve our customer experience, and track our finances. They identified the most important tools for our business and provided advice on how to integrate them into our existing workflows.

Overall, the consultant's expertise and guidance helped us make informed decisions and achieve our business goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in sales
• Increase of agility of the company
• Increase of business awareness
• Increase in internal tracking

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management provided by Launchr was exceptional. They were always readily available, just a call or chat message away from providing us with assistance. We had weekly scheduled two-hour meetings with them, and they consistently delivered on their promises promptly, even going above and beyond by providing some additional freebies. We often joked that they were our business psychologists due to their level of support and guidance.

What was your primary form of communication with Launchr?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What stood out to me the most about Launchr was their comprehensive knowledge. They were insightful on every topic related to our business, and even as the owners, they surprised us with their ideas and suggestions. We were particularly impressed with their knowledge of SaaS, which not only helped us discover some amazing tools but also updated our understanding of the matter. They definitely deserve extra kudos for their expertise in this area.

Are there any areas for improvement or something Launchr could have done differently?

I can't think of any

BACKGROUND

Please describe your company and your position there.

Schedult is a marketing platform that helps companies populate and automate their social media strategy and news feed. I am the CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Launchr?

We hired Launchr for general business strategy as well as IT strategy to make sure we grew our foundation in the right direction.

SOLUTION

How did you select this vendor and what were the deciding factors?

Nio, one of their co-founders, has been on my radar, and I chose to work with Launchr mainly for the talent he brings to our company's vision and strategy-related aspects.

Describe the project in detail and walk through the stages of the project.

Our collaboration with Launchr was a project spanning around 1.5 years, as we brought Launchr on very early in our process of conceptualizing Schedult. Launchr assisted with general business and IT strategy throughout the engagement, which ensured that we made many of the right decisions, ultimately resulting in early hyper-growth.

The structured engagement with Launchr helped us stay high-level and commercial while not drowning in the day-to-day. This included but was not limited to Business Diagnostics, Analytics, Tracking and Attribution strategy, Marketing strategy, Company management, IT strategy, and guidance.

How many resources from the vendor's team worked with you, and what were their positions?

We have been working with Kasper and Nio, the two co-founders.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We managed to Ideate, Launch, and grow Schedult beyond 1m ARR during our engagement with Launchr.

How effective was the workflow between your team and theirs?

We were impressed with the frameworks and methods provided by Launchr, and we thought that we generally had a good collaboration between our teams through the weekly meetings and deployed strategies among us.

What did you find most impressive or unique about this company?

I don't know any other companies that offer this kind of service. It's somewhere in the middle of consulting, and a service provider for companies and investors, and they know their way around growing companies to a better place.

Are there any areas for improvement or something they could have done differently?

I have nothing to add in particular here. We have discussed minor hiccups along the way, but overall I don't think Launchr could have done anything differently.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of Fat Mango Studios, a creative production studio based in Thailand. We focus on creating high quality online video and still photos as well as take on overseas higher budget production services projects, which means we take care of all logistics for the overseas crew to shoot in Thailand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Launchr?

Launchr came in to help us in a time where we transitioning our business from a glorified 1 man team (basically it was me with 2 assistants) into a structured organization with clear operational procedures. The goal was to free up my time from operations so that I could focus on scaling the business.

SOLUTION

How did you select this vendor and what were the deciding factors?

Deciding to engage with Launchr was a no brainer for us. Kasper and Nio, were extremely motivated, experienced and patient with us. They have a wealth of knowledge in all aspects of business management and were able to identify a roadmap that suited our business the best. From building a custom interface for our operations on Clickup, to creating a CEO dashboard for me and even stepping in as a 'co-founder' in monthly financial board meetings, they have broadened my perspective on my business and allowed me to think much bigger.

Describe the project in detail and walk through the stages of the project.

We started off with identifying where we could remove me as a dependency. So we started with operations. Kasper advised and built a custom clickup workflow for our operations team so we know at which stage each project is and which member of our team is responsible. He was also able to link each part of the project to useful lists such as contacts, accounting, locations etc that we can use in our ecosystem for future marketing and internal communications.

Once we had clickup set up, we started our journey on taking the company from a task-driven organization to a goals-driven organization. Nio and Kasper helped me step into my CEO role and allowed me to understand where my time is best spent. They also helped me set overarching for my management team so they could manage tasks within their teams.

We also worked on marketing initiatives. They put together a step-by-step marketing plan on how we can target our customers online. They also helped to build a wireframe for a new website. We are now focusing more on the financial side of the business and looking at how to decrease our costs while increasing quality, efficiency and ultimately, profit.

How many resources from the vendor's team worked with you, and what were their positions?

Kasper - advising on operations, marketing, finance, and Nio - advising on strategy, finance.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcomes of this project have completely transformed our business from a 2 man team to an organization 10 people. We are still work-in progress with Launchr and are looking to scale the team to 20+ by the end of this year. They have freed up my time as CEO to be able to focus on BD and growth.

How effective was the workflow between your team and theirs?

We never had any issues. They were always very responsive on slack and went out of their way to make sure we were making progress in all aspects.

What did you find most impressive or unique about this company?

They were always motivated. They never missed a meeting and always delivered on time.

Are there any areas for improvement or something they could have done differently?

The only thing I would say is that we committed to certain monthly paid subscriptions slightly too early. This does have to do with our engagement changing priorities a few times (which by the way they were very flexible to handle well).

BACKGROUND

Please describe your company and your position there.

I am the CEO of an Accounting Company focused on online services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Launchr, and what were your goals?

We needed a revamping of our whole mobile presence and identity. Our old mobile app which customers used to send in receipts and information was massively out-of-date having been developed 6 years prior.

The customers (although happy with our service) were actively complaining about the state and functionality of our app. We needed to find a partner that could succesfully combine functionality and design with the latest technological opportunities in the mobile device field. That's when we came in contact with Launchr.

SOLUTION

How did you select this vendor and what were the deciding factors?

We we first contacted Launchr they setup an online meeting, where we could described our issues and challenges on the mobile front, and the wishes (although not very articulated) that we had for a new mobile app and a new mobile identity.

The Launchr team were great in this process and helped guide us through many of the issues that we hadn't even considered. It was a good experience for us, and helped us articulate and specify what we were looking for in the future.

Within a week of the meeting the Launchr team came back with the first draft of a wireframe model with all our high level thoughts incorporated in the design, which clearly showed us that they had understood our overall vision and even helped us express our wishes more clearly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Based on the initial wireframe prototype we had a number of discovery meetings where we clarified the goals and functionality, and we then proceeded to work our way through all functionality of the different screens of the app.

After every session Launchr would present us with an updated version of the prototype model, which now also started to include specific designs. During this process we ended up changing a lot of the initial ideas for even better and more functional options.

Eventually the design process was finished and Launchr delivered clear design specs that were used for developing the actual app.

How many resources from the vendor's team worked with you, and what were their positions?

Our main point of contact was the assigned project leader.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since the new app was deployed we no longer receive any complaints about the functionality, looks or feel of the app, which is a great result in the accounting industry where you hope that the app can work as seamlessly and invisible as possible.

Describe their project management style, including communication tools and timeliness.

The project manager showed great versatility in all aspects of the design and development process, and was great at listening to our requests and also steering the process to help us reach our goal. The pro

What did you find most impressive or unique about this company?

Very good at communicating and always constructive when we changed our minds or got new ideas that needed to be incorporated. We ended up with a result better than expected.

But mostly we were impressed at how well they managed and steered the process, so we kept going forward (despite our lack of clarity in our wishes) and reached our goal way within our expected deadline.

Are there any areas for improvement or something they could have done differently?

I wish that they would expand their business area to include more IT development services, so that we could also use them for more of the work on the backend functionality

BACKGROUND

Please describe your company and your position there.

We are a next-gen career platform for millennials and Gen Z. I am the founder and CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Launchr?

To create a dashboard to bring all our analytics together to be informed on key data and insights to be able to take action

SOLUTION

How did you select this vendor and what were the deciding factors?

We reviewed a number of companies in the market and had some trials. We were referred to Launchr and were impressed with their product and communication. They made onboarding effortless and were very accommodating.

Describe the project in detail and walk through the stages of the project.

First, we had a few calls so they could understand our business and goals and what we wanted to get from this product. They then help to come up with a dashboard based on our requirements and we were then going back and forth to make some iterations. We then had it finalized and we started to use the app which was extremely useful. They also followed up and provided good after service.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with both the cofounders quite closely.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our leaders were able to have better access to data and insights. We were all able to be on the same page and didn't have to always scurry to find information as it was now at our fingertips. It also provides me a sense of confidence to be able to quickly look at the whole business and see what needs to be adjusted or focused on.

How effective was the workflow between your team and theirs?

This was very good. Their team is very organized, and responsive and was able to guide us through the whole process effortlessly.

What did you find most impressive or unique about this company?

Both their product it was comprehensive and easy to use but also their team, just made the whole experience enjoyable. Very professional. They were product-focused and willing to get our feedback.

Are there any areas for improvement or something they could have done differently?

Can't think of any at the moment. So far everything is great.

BACKGROUND

Please describe your company and position.

I am the CEO of Betr

Describe what your company does in a single sentence.

Betting app

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Launchr to accomplish?

• Design development of our app (beta version)

SOLUTION

How did you find Launchr?

Referral

Why did you select Launchr over others?

• Pricing first our budget
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Design development (including UI and UX strategical guidance) of an app

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Figma design file

Describe their project management. Did they deliver items on time? How did they respond to your needs?

quick response time, timely deliverables and high quality with minimal guidance from our side

What was your primary form of communication with Launchr?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

With minimal input from us, they understood our needs, did what we wanted, and guided us through the process.

Are there any areas for improvement or something Launchr could have done differently?

Not from what we have seen on this project

BACKGROUND

Please describe your company and position.

I am the CEO of Lykke Studios

Describe what your company does in a single sentence.

We create mobile games

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Launchr to accomplish?

• Streamline our data and dashboards
• Help optimise incoming support answering time
• Automate manual workflows

SOLUTION

How did you find Launchr?

Referral

Why did you select Launchr over others?

Pricing first our budget, Good value for cost, Referred to me, Company values aligned

What was your primary form of communication with Launchr?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Helped put together most internal tools we use that are not customer facing, all incoming requests and data needed to be streamlined and managed for the small team we have with a big user database.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Halfed all manual work needed on incoming requests

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always on time and even followed up on items we internally were delayed on to ensure the project would complete on time.

What did you find most impressive or unique about this company?

Insanely fast at responding on requests, with almost no iternations needed on their work, they consistently ask the right questions to instantly understand our issues, plus even suggested new areas we could improve which wasn't even within their scope.

Are there any areas for improvement or something Launchr could have done differently?

They should stop working with other clients and only work with us

BACKGROUND

Please describe your company and your position there.

Founder looking at a travel e-commerce startup

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Launchr, and what were your goals?

Hired launcher to help get from concept to product design to delivery, or how to not waste money.

SOLUTION

How did you select this vendor and what were the deciding factors?

Knew of them through a friend that worked there; but was heavily influenced by one of the Launchr founders' experience with his own startups and his knowledge of the development cycle.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Kick off meeting to understand objectives Many workshops to refine the product proposition using some techniques - I had a clunky vision. They reached into my brain and turned that with me into a product proposition. Then they helped me develop a plan to market it. And then talked through a few different paths to get to the endgame fast with cash or slow with less cash; but constantly helped prevent me diving in and over-investing.

Launchr helped me not stop until I'd got to something I could start building.

How many people from the vendor's team worked with you, and what were their positions?

2 founders helping. One more on the how. One more on the what. At times it's confronting having your vision challenged on the what - but it was absolutely invaluable.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Conscious decisions not to overinvest in something hopelessly complicated early was the biggest success. A clear decision on a cheap development path and testing. Pre-market research complete and product defined. Product plan, and an array of tools given (which was their scope). Next stage funding is pending.

Describe their project management style, including communication tools and timeliness.

Awesome. Fun. Fair. Flexible. They were great to work with and were patient. Not afraid to speak the truth.

What did you find most impressive or unique about this company?

They would probably be proudest of the structured tools. And they were important. But important was the reality checking going on; and their ability to illustrate a discussion with their own narratives and examples.

Are there any areas for improvement or something they could have done differently?

Not really. Couldn't fault them.