Kindgeek

BACKGROUND

Please describe your organization.

AR Proactive is an online automated invoicing and follow-up service for the healthcare industry.

What is your position?

I am the founder of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with KindGeek?

We wanted to build a top quality, minimum viable product that we could then scale and transform into full enterprise-grade software.

SOLUTION

Please describe the scope of their involvement in detail.

KindGeek's role was to be developers, advisors, and project managers.

KindGeek created a fully functioning MVP for a B2B web-based app, and transformed it into an into an enterprise-grade tool that is currently being used. Once we had screenshots of how we wanted the product to look, KindGeek actualized the project. They took it from database schema all the way to the color of the UI. The application is LEMP-based. They used Linux, Apache, MySQL, PHP and AngularJS to develop it.

KindGeek also integrated the app with Authorised.net for payments, Twilio.com for automatic calls, and USPS.com for email address checking.

How did you come to work with KindGeek?

They were referred to us. I interviewed a few companies for this project, and they were a great fit.

What is the status of this engagement?

The original project is completed. We are planning a support phase that would add more features in the future.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

In the first month of using the app, my biggest client saw an increase of the amount of payment from their patients of 2.05 times. That same client has increased the volume of transactions through us by sevenfold in the last two months [winter 2016].

How did KindGeek perform from a project management standpoint?

They put in good efforts, but because I'm the type of guy who has a technical background, I was very involved with daily project management. I would handle everything from the business side and the UI, and they would handle everything on the tech side.

What distinguishes KindGeek from other providers?

KindGeek's human side set them apart. They're a unique combination of being humble, smart, being technically adept, and socially pleasant.

Is there anything KindGeek could have improved or done differently?

KindGeek did a great job. There are things I learned and things they learned throughout this project. Since we learned them and, hopefully, will do it differently the next time, I regard that as a success, even though it may have felt like a temporary failure.

BACKGROUND

Please describe your organization.

Our company is Brewery Buddy. We are focused on the logistics of the craft brewing industry, trying to help with efficiency and production scheduling. We're built as a software as a service – monthly fee pricing model and strictly focused as a web app that can function on multiple devices.

What is your position?

I'm a co-founder of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with KindGeek?

We have one technical lead internal to the company, but he needed assistance to get all the necessary programming done. We engaged KindGeek to get support on the programming side. We weren't trying to bring people into the company and give up equity of the company, so we thought that using a development shop would be a great way to get some of that work we needed.

SOLUTION

Please describe the scope of their involvement in detail.

We have different tiers of our platform and, within each tier, there are multiple features. We really wanted to limit the scope to only a single tier and single feature and then once that feature was complete expand onto additional features and tiers in the longer term. For us, KindGeek focused specifically on what we call the nano-tier: our most foundational tier and recipes – beer recipes and what that process would function like. We provided requirements and what we needed in terms of functionality, and they started with the programming on that. We are using a JavaScript framework called Meteor. That is cutting edge, so it's been great that they've been able to get up to speed on that framework and utilize that framework even though it is relatively new in the industry. That recipe feature was the key thing in the scope that they were working for us on. They had regular meetings where we could tell them more about what our needs were, what our expectations were, and we actually even do that via Skype or Slack, so communication was strong. 

How did you come to work with KindGeek?

We're in a college town and we're a bootstrap company, so we try to be very lean. We had hoped to work with some local computer science students to help us out with this. We weren't finding people with the necessary skills, especially when it came to new technologies and the JavaScript frameworks. We went to a networking event here, and one of the attendees was from Ukraine and was friends with the KindGeek team. We contacted them, and they were exactly what we were looking for.

Could you provide a sense of the size of this initiative in financial terms?

The cost of the project is less than $10,000. They have a clear pricing structure that they'll share with you. This was really focused more on the development side so if we needed additional services, such as more project management or user interface/user interaction, they could have allocated more team members towards our project.

What is the status of this engagement?

Our project was limited in scope and limited to a one-month timeline. During the course of that time, that project has been wrapped up with them. The experience was great. We're definitely looking forward to picking back up with them soon.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We've gotten some great user feedback based on the work they did. Previously, building everything internally, it was hard to get across the finish line and, sometimes, bringing in that third party can really push things forward in a way that's hard to build up that momentum internally. I feel like we were constantly having meetings with potential customers saying we're still working on our product and its features. After working with KindGeek, we can actually show them our product. They have accelerated our whole development process, but they've also allowed us to move forward engaging  potential customers engaged.

What distinguishes KindGeek from other providers?

The main thing with them is communication. They are very willing to communicate and that can be just quick emails or even a Skype call, if necessary. KindGeek has gone above and beyond in terms of being willing to get in touch if we have any comments or concerns. That's been refreshing to have that strong communication even with the distance between us. They have shifted their schedule to align with the Unites States time zones more closely, which has been amazing.

Is there anything KindGeek could have improved or done differently?

I think early on, we were pretty committed to Meteor as a framework, and it was so new that they didn't have a lot of experience with it. They wanted us to explore some other frameworks that were more in their core competency. Ultimately, we were able to say we're sticking with Meteor and here's why. They got on board with that and have been able to pick up to speed on that and may be expanding their use of it within their company after working on our project. I think because it was something new there was hesitation there. They've grown their skills in that area.

BACKGROUND

Please describe your company and position.

I am the Director of Coffee King Europe SL

Describe what your company does in a single sentence.

Audit an existing IOS and Android App with a backend, discover missing or outrdated links and redevelop and further develop new versions of it

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kindgeek to accomplish?

• Audit existing coding
• Assess next steps to bring it back to life
• Build the new version based on the previously coded app and restore all links
• Further develop and code additional functionality

SOLUTION

How did you find Kindgeek?

Referral

Why did you select Kindgeek over others?

• High ratings
• Good value for cost

How many teammates from Kindgeek were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

After our internal developer left we needed professional advice on the already created mobile appm coding on both IoS and Android. From this request we received a comprehensive report highlighting where the app was lacking essential links, updates and all other elements inhibiting us from launching a beta test into a friendly user group. 

From this report we requested them to create a plan of action and a budget , which we received and accepted.

We now moved them into production fase and will be requestiong to add additional functionality to our app.

So for nothing but praise to the KindGeek team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In Faze 1 a regenerated and working app with all it's required functionality launched on the app stores

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SO far brilliant. Timing and delivery have surpassed our expectations

What was your primary form of communication with Kindgeek?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

professional follow up and reporting

Are there any areas for improvement or something Kindgeek could have done differently?

Not at this stage

BACKGROUND

Please describe your company and position.

I am the Operation Manager of an it services company 

Describe what your company does in a single sentence.

OTA

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kindgeek to accomplish?

• People Management System

SOLUTION

How did you find Kindgeek?

Referral

Why did you select Kindgeek over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Kindgeek were assigned to this project?

10-15

Describe the scope of work in detail. Please include a summary of key deliverables.

The project focused on customizing People Management System to fit our organization’s specific needs.
Key tasks included:

• Needs Assessment: Engaged with stakeholders to define requirements and analyze existing systems.
• System Customization: Enhanced the user interface, added new features 
• Data Migration: Migrated employee data and ensured seamless data synchronization.
• Testing: Conducted thorough testing phases to ensure system reliability.
• Documentation: Provided detailed documentation for ongoing support.
• Support: Provided continued support to resolve any issues and optimize performance.

Key Deliverables:

• Customized and enhanced system features
• Accurate data migration 
• Comprehensive testing and quality assurance
• Detailed documentation
• Productive continuous support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduced Administrative Burden: Achieved a significant decrease in the time required for routine administrative tasks due to streamlined processes and automation.
• Improved Time Off Management: Enhanced the efficiency of handling time off requests, leading to faster processing and fewer errors.
• Increased Employee Satisfaction: Noted improved employee satisfaction due to better data availability and accessibility, which facilitated quicker and more accurate responses to inquiries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team managed project phases effectively, ensuring that key deliverables were met within the agreed deadlines. The team was highly responsive to our needs throughout the project. They actively engaged  to gather detailed requirements and made adjustments based on our feedback. Their proactive approach in addressing issues and incorporating changes ensured that the final system closely aligned with our specific requirements.

What was your primary form of communication with Kindgeek?

Virtual Meeting

What did you find most impressive or unique about this company?

• Outstanding Communication: The company maintained clear and open lines of communication throughout the project. Regular updates, prompt responses to queries, and detailed progress reports ensured that we were always informed and engaged in the project’s development.
• Human Approach: They demonstrated a genuine commitment to understanding our needs and challenges. Their team approached every interaction with empathy and a personal touch, making us feel valued and supported. This human-centric approach fostered a collaborative environment and made the project experience more seamless.
• Flexibility: The company displayed remarkable flexibility in accommodating our evolving requirements. They were willing to adapt their solutions and project plans based on our feedback, which was crucial in meeting our specific needs and achieving the desired outcomes.

Are there any areas for improvement or something Kindgeek could have done differently?

While our experience with Kindgeek was largely positive, we recognize that there is always room for refinement and growth in any project. Continuing to evolve their processes and speed of work can help enhance future engagements and ensure even greater success. 

BACKGROUND

Please describe your company and position.

I am the PM/BA of Kormotech

Describe what your company does in a single sentence.

Kormotech is one of the world's top 60 pet food manufacturers, an international company of Ukrainian origin that creates high-quality products for cats and dogs. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kindgeek to accomplish?

• Implement a talent management system to centralize employee data and details.
• Develop an onboarding process to track tasks and ensure timely completion.
• Synchronize employee creation across multiple systems to eliminate redundant data entry.
• Enable employees to access their salary information and leave balances independently.

SOLUTION

How did you find Kindgeek?

• Referral
• Local Vendor

Why did you select Kindgeek over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Kindgeek were assigned to this project?

10-20

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work encompassed the following key deliverables:

1. HR System: Implemented a comprehensive talent management platform and populated it with existing employee data.
2. Onboarding/offbaording Process: Built an onboarding/offboarding workflow to streamline new hire tasks, track progress, and identify bottlenecks.
3. System Synchronization: Implemented synchronization between our HR system and other platforms, eliminating the need for redundant data entry when creating new employee accounts.
4. Self-Service Portal: Implemented a self-service portal for employees to access their salary details, leave balances, and other relevant information without relying on HR or accounting personnel.
5. Goal Setting and Tracking: Assisted in defining and tracking Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs) aligned with our HR objectives.

Throughout the engagement, the company followed a structured approach, collaborating closely with our team to gather requirements, analyze needs, design tailored solutions, and implement the necessary functionalities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

At this stage, we are in the process of evaluating and analyzing the measurable outcomes of the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kindgeek`s project management was really great. Their team was highly organized and communicative and consistently met deadlines. The project manager provided regular updates, addressed our needs promptly, and incorporated feedback seamlessly. Their responsiveness and adaptability allowed for a smooth process where our requirements were exceeded, ensuring a productive partnership and successful delivery.

What was your primary form of communication with Kindgeek?

In-Person Meeting

What did you find most impressive or unique about this company?

Kindgeek`s team demonstrated a level of expertise and dedication that truly distinguished them. From our initial interactions to project completion, every team member demonstrated a level of expertise and dedication that truly set them apart. Communication was also clear, consistent, and timely, ensuring we were always aligned and informed throughout the process. They actively listened to our needs, provided valuable insights, and fostered a collaborative environment for productive discussions.

Are there any areas for improvement or something Kindgeek could have done differently?

I cannot identify any significant areas for improvement, as the team was always open to our requests and suggestions. It was truly a seamless and rewarding experience, and we would not hesitate to work with Kindgeek again in the future.

BACKGROUND

Please describe your company and position.

I am the PM of an E-Commerce FinTech Company

Describe what your company does in a single sentence.

ECommerce Fintech

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kindgeek to accomplish?

• Product Development

SOLUTION

How did you find Kindgeek?

Referral

Why did you select Kindgeek over others?

• Pricing fits our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Kindgeek were assigned to this project?

20

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital Platform for END-customer service, with full service scope from registering, oboarding and account opening to ECOM acquiring, issuing services providing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Product is sold to new clients, high demand. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team is agile, proactive, and kind.

What was your primary form of communication with Kindgeek?

Virtual Meeting

What did you find most impressive or unique about this company?

Approach. Even though sometime we had requested a lot of changes - they accepted them with enthusiasm and always provided solutions with different options on complexity. 

Are there any areas for improvement or something Kindgeek could have done differently?

In different areas of a product - were chosen mb not the best partners and tools to cover some parts of a product. 

BACKGROUND

Please describe your company and position.

I am the Project Manager of an information technology company

Describe what your company does in a single sentence.

SAAS software solutions, largely focused on oceanographic research institutes world wide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kindgeek to accomplish?

• Long term provision of C#/.Net developers for our MFP platform
• UX/UI design for our MFP platform
• Software testing for our MFP platform

SOLUTION

How did you find Kindgeek?

Referral

Why did you select Kindgeek over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Kindgeek were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope is very broad because KindGeek seconds developers to us since 2017. The developers work on a SAAS product. A platform for oceanographic institutes worldwide to manage everything around planning oceanographic science using research vessels.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Happy customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kindgeek seconds developers to us. Therefore We are doing the project management.

What was your primary form of communication with Kindgeek?

Email or Messaging App

What did you find most impressive or unique about this company?

Their flexibility and ability to quickly provide new developers when needed were impressive.

Are there any areas for improvement or something Kindgeek could have done differently?

None that I can think of. Maybe my employer, who has longer experience with Kindgeek, has some feedback on this matter.

BACKGROUND

Please describe your company and position.

I am an executive at an it services company

Describe what your company does in a single sentence.

Provide consultancy, advisory and technology capabilities across multiple sectors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kindgeek to accomplish?

• Provide resourcing across various areas
• Provide cost efficient model

SOLUTION

How did you find Kindgeek?

Referral

Why did you select Kindgeek over others?

• High ratings
• Pricing fits our budget
• Good value for cost
• Referred to me
• Specialist

How many teammates from Kindgeek were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Providing resourcing to help deliver various services focused on fintechto be released to market in Middle East

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Resources were provided to deliver trench outcomes including onboarding of knowledge from vendors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, responsive and good comms throughout

What was your primary form of communication with Kindgeek?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Able to provide high quality candidates very rapidly and with good rates

Are there any areas for improvement or something Kindgeek could have done differently?

They were amazing.

BACKGROUND

Please describe your company and your position there.

We are a data science as a service (DSaaS) company. I am the Head of Product.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KindGeek?

We have the challenge of taking complicated data science analytics and converting that into an intuitive UI that is understandable to business users. We hired KindGeek to help design this experience

SOLUTION

How did you select this vendor?

Interviewed multiple vendors and performed a test project that went well.

Describe the project in detail and walk through the stages of the project.

Their team created designs across our entire product, defined our style guide, helped design our website, and many more.

How many resources from the vendor's team worked with you, and what were their positions?

My team worked directly with their 1 product designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our entire web app is based on the designs shared from KindGeek! We often got compliments on our design.

How effective was the workflow between your team and theirs?

Product designer was good to talk to. We would meet 2 times a week to go over designers and would use Slack to communicate priorities.

What did you find most impressive or unique about this company?

The depth of their UX/UI research such as asking their internal team for perspectives on different design options.

Are there any areas for improvement or something they could have done differently?

More status reports on each stage of a project would have been helpful to avoid misunderstandings.

BACKGROUND

Please describe your company and your position there.

I am the founder of an app called i2i which aims to reinvent the way young people connect and find meaningful relationships

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KindGeek?

I had the app made by a company in India and I need a deep code audit.

What were your goals for this project?

To find out if the code was good or if it had problems

SOLUTION

How did you select this vendor?

I found KindGeek through a contact in London who runs SeedLegals.

Describe the project in detail.

It was to do a deep code audit for both Android and iOS

What was the team composition?

I dealt with mainly 2 employees of KindGeek.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes they did a deep code audit and identified various flaws in the coding particularly in the Android version

How effective was the workflow between your team and theirs?

Good

What did you find most impressive about this company?

They are efficient and work well.

Are there any areas for improvement?

No, I would recommend them to other founders which I have done already.