What evidence can you share that demonstrates the impact of the engagement?
It’s natural to find bugs in any kind of software project, but those we found were minor. We didn’t have any conflicts, and we made all the necessary changes after testing.
Our end customer was also satisfied and they added new functionalities and increased the scope. KindGeek did a very good job and I am very satisfied with the cooperation with them.
How did KindGeek perform from a project management standpoint?
I didn’t have any problems. From a project management perspective, I think they have a reliable team. They were really flexible, and I am really happy that they could provide us with that type of support.
There were situations where we had to change some functionalities and this meant changing the development or rolling something back, and KindGeek’s management was very responsive. They reacted very quickly, and if we needed to scale up in order to meet the milestones, they also provided us with developers.
I felt comfortable receiving reports so that I could control the budget. I always have a contact person who provides me with daily information from the team. I never needed to talk to a separate developer.
This has been very good for me because I could control the development of my smartphone. I didn’t need to write many emails, and the information was short, correct, and quick, which is something I liked.
What did you find most impressive about them?
I had experience with other providers, and sometimes we ended up breaking our contract. The difference with KindGeek is that they are a young group of people who are open and reactive. They were much quicker than other providers, which I liked. When I receive an urgent need from my customer, I know I can ask them to provide me with additional help by the next morning and they will deliver.
In comparison to other competitors, I am glad their team is very organized and reactive to modern tools. Some of the other contractors I have worked with were slower and a bit more old school.
Are there any areas they could improve?
No, I’m completely satisfied.
Do you have any advice for potential customers?
I would advise anyone to work with them.