KIJO

BACKGROUND

Please describe your company and position.

I am the Director of Reveal PI

Describe what your company does in a single sentence.

We are a private investigation agency working with businesses, legal firms and private individuals

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KIJO to accomplish?

• improve user experience
• increase website visibility
• understand customer journey
• increase conversion rate

SOLUTION

How did you find KIJO?

Referral

Why did you select KIJO over others?

• High ratings
• Great culture fit
• Company values aligned
• professionalism

How many teammates from KIJO were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project started with the implementation of heatmapping software to gain a better understanding of how users were navigating the website and what content was being viewed the most. Based on the heatmap data we redesigned the landing pages and service page content, and redesigned the main navigation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have seen an increase in enquiries and an overall increase in average sales value

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is very attentive, clear schedules were outlined and deliverables were on time, every time

What was your primary form of communication with KIJO?

Virtual Meeting

What did you find most impressive or unique about this company?

Ability to take on feedback and respond with suitable amendments so quickly

Are there any areas for improvement or something KIJO could have done differently?

No