Kegan Quimby Web Design & Development

BACKGROUND

Please describe your company and your position there.

Our company is a loan acquisition firm that specializes in the purchase and management of esoteric financial instruments like whole mortgage loans and small business loans.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Kegan Quimby Web Design & Development, and what were your goals?

Our website structure had become outdated and we were looking to rid ourselves of the usage of plugins and 3rd-party tools that could be problematic in the present or future for our SEO. We hired Kegan to come in a change everything line by line and not disrupt the look and feel. We also wanted to put into place the ability to scale up UX in 2021 and beyond.

SOLUTION

How did you select this vendor and what were the deciding factors?

We based our decision to work with Kegan on the fantastic reviews we found online. We also wanted to hire an local-based freelancer that was in close proximity to our location. Not someone abroad with weird hours for our California -based staff and a potential language barrier which is a hurdle in-of-itself.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The process could not have been more simple. We describe the functionality issues we were experiencing as well as our desire to not rock the boat on SEO and Kegan made it extremely easy. We started by exchanging ideas (verbally) on what we envisioned and later that day, Kegan had mock-ups ready to go. The mock-ups were almost identical to our verbal outline.

From there he got to work and provided very regular updates via email and phone. He was very accessible and the best part is that we were not dealing with a middle-person, we were dealing with the web-dev talent directly. Exactly the reason we went with a individual over a corporation to begin with...

How many people from the vendor's team worked with you, and what were their positions?

Just Kegan - he is all we needed. This is what we anticipated and preferred.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the coding process was completed, our SEO went through the roof because we had way more control over the entire experience on site. In addition, our conversation rate went up almost 40% which is giving us our best year yet in 2021.

Describe their project management style, including communication tools and timeliness.

We have regular weekly updates with Kegan. He was flexible on communication whether you are an email-person or a phone-person, Kegan would accommodate and mirror your team's cadence. I am a phone person and for me there is nothing more frustrating when I relay verbal instructions on a call to a person we are paying and then the person or company we are paying ask us to compose and email explaining what we just explained to them verbally. I am not paying you to do your job. Take notes! That is why I appreciate a person who can adapt to a workflow - like Kegan...

What did you find most impressive or unique about this company?

We've been impressed with Kegan's ability to communicate and adapt to our workflow. His accessibility during pst business hours and his knowledge. Not to mention the great work he does (getting right on the first try).

Are there any areas for improvement or something they could have done differently?

I do not have any that come to mind.

BACKGROUND

Please describe your company and your position there.

I'm a co-founder of Writable, a K12 education platform that improves writing outcomes for students and saves teachers time on grading and feedback.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Kegan Quimby Web Design & Development, and what were your goals?

We were moving from a self-created marketing site on Wix to a full Wordpress site that needed fresher/updated content and a variety of easy-to-use templates and modules that our team could use to launch content quickly.

SOLUTION

How did you select this vendor and what were the deciding factors?

Kegan was chosen for his knowledge of WordPress and his ability to work seamlessly with our UI/UX designer to bring the new site alive and make sure it was easy to maintain and update.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

WordPress, social integrations, testimonial modules, and custom homepage animations and scrolling effects.

How many people from the vendor's team worked with you, and what were their positions?

One - the owner, Kegan.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Kegan just overhauled our website beautifully! He moved us from Wix to WordPress, improving the page templates and design as he went. He was aligned with our UI/UX designs and input from the marketing team to produce a site that was not only technically stable but also functional and scalable as our team grew.

Describe their project management style, including communication tools and timeliness.

Kegan was active with us on Slack and video/screen sharing.

What did you find most impressive or unique about this company?

He's seen it all in WordPress! They advise on which things could be easier or more challenging, and where to invest the time to meet your goal.

Are there any areas for improvement or something they could have done differently?

Not that I can think of- we can go to him anytime for updates or minor design polishes as the site has evolved.

BACKGROUND

Please describe your company and position.

I am an executive at an arts, entertainment & music company

Describe what your company does in a single sentence.

My company runs comedy shows in Brooklyn, New York.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kegan Quimby Web Design & Development to accomplish?

• Increase ticket sales
• Increase website views
• Increase social engagement

SOLUTION

How did you find Kegan Quimby Web Design & Development?

Online Search

Why did you select Kegan Quimby Web Design & Development over others?

• High ratings
• Close to my geographic location
• Pricing fits our budget
• Good value for cost

What was the size of Kegan Quimby Web Design & Development’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked Kegan to build us a website that would allow visitors to easily learn more about up coming shows: what comics were performing, times and locations, how to buy tickets, and get on our email list. We wanted to be able to easily update and maintain the site ourselves so we didn't have to rely on a developer to do it. We also wanted Kegan to set us up with an SEO strategy, an Eventbrite page, and social pages.

Basically, all things that were on the web. He then showed us how to run everything ourselves and made it really easy to understand how to do everything.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The first, most basic, measurable outcome was a functioning website and social platforms. We didn't have any website or online presence setup and Kegan was instrumental in getting all this setup for us. The second measurable outcome was ticket sales. As soon as Kegan had everything up and running for us, ticket sales sky rocketed (+500% increase) and we were able to up the price on tickets considerably. This has been huge for our business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kegan was great at responding to everything in a timely manner, and delivered everything to us ahead of schedule!

What was your primary form of communication with Kegan Quimby Web Design & Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Kegan's ability to take our criticism and turn it into meaningful changes was amazing. He was always available for us, and never made us feel like our project was too small for him. From a technical point of view his design was perfect for us, and the backend setup of WordPress makes it super easy for us to manage, which hasn't always been the case with other websites I've worked on.

Are there any areas for improvement or something Kegan Quimby Web Design & Development could have done differently?

Nope! They are the best web vendor I've worked with, and I highly recommend them.

BACKGROUND

Please describe your company and your position there.

Kegan designed, implemented and maintains our website. He's intelligent, creative and has great problem-solving skills for the uninitiated. He is easy to work with and very responsive. I most definitely recommend him.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Kegan Quimby Web Design & Development?

He did it all. We were a timeshare in New Orleans with no web presence. Our owners and guests can now access the online services that were, until recently, still done the old-fashioned way...like writing and mailing a check! Kegan created our site from scratch. It is amazing to see how he works!

SOLUTION

How did you select this vendor and what were the deciding factors?

He was a referral. He was in competition with a boiler-plate web design company and had the flexibility we felt our organization needed.

Describe the project in detail and walk through the stages of the project.

All meetings were conducted via phone and email.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with Kegan.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Board of Directors made the decision to hire Kegan. Now our website is 'live' and we have received several kudos from our owners and guests.

How effective was the workflow between your team and theirs?

Seamless.

What did you find most impressive or unique about this company?

Their creativity, problem-solving skills, responses, and the direction he suggested we take were impressive.

Are there any areas for improvement or something they could have done differently?

No.