Karen L Richard Photography

BACKGROUND

Please describe your company and position.

I am the Sr. Client Associate of J. Mark Nickell & Co

Describe what your company does in a single sentence.

J. Mark Nickell & Co provides financial, estate, and investment counsel.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Karen L Richard Photography to accomplish?

• New headshots for a new employee
• Updating headshots for an existing employee
• New photo of the entire team for a website refresh

SOLUTION

How did you find Karen L Richard Photography?

LinkedIn

Why did you select Karen L Richard Photography over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from Karen L Richard Photography were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Karen took updated headshots of all three employees and a team photo for the website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We received multiple headshots for each employee that we loved and a full team photo for the website refresh.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Karen delivered the proof gallery same day and once we had selected our proofs for editing, had our final deliverables to us within a week.  They were incredibly responsive and easy to work with.

What was your primary form of communication with Karen L Richard Photography?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Karen made what can be an uncomfortable and dull task (corporate photography) an absolute delight.  She was able to connect with our team quickly, which allowed each individual to feel comfortable and take amazing photographs.  She was also very prompt with her communication and deliverables once the selections were made.

Are there any areas for improvement or something Karen L Richard Photography could have done differently?

No.  Karen was fantasic and we will continue to use her as our corporate photographer as long as she's in business!

BACKGROUND

Please describe your company and your position there.

I am the Vice President of Business Development at RTP Consulting. We're the hiring solution tailored for small businesses seeking a better alternative to costly recruiters. We’ve been consulting clients for 30+ years to address their specific challenges. Nobody else in Nashville offers the spectrum of a la carte to turnkey solutions to pinpoint exactly what you need to attract the best talent and professionally evaluate them to ensure the right fit.

We have a completely different pricing model than recruiters which allows our clients to experience better outcomes and more value with turnkey solutions that average less than half the cost of a traditional recruiter.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Karen L Richard Photography, and what were your goals?

Our business is growing and it was time to update our branding, starting with professional headshots.

SOLUTION

How did you select this vendor?

I was looking for a photographer to do professional headshots for our team and had seen Karen's work on LinkedIn. Her photos really capture the personality and warmth of the person, making her clients look professional and approachable. Her work speaks for itself and when I met her in person, I knew she was the right person for the job.

Describe the scope of their work in detail, including any steps and the final deliverables.

Karen is a true professional. Prior to our session, she sent out guides to our team on what to expect, how to select what to wear, make-up dos and don'ts and hair suggestions for both males and females. She took her time and put each member of our team at ease.

During the process you can see how your shots look and then select the ones you like best. Karen does a great job making suggestions on wardrobe and poses. We received versions that were suitable for email, LinkedIn, web and print making it easy for our team to use.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with Karen.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I've seen some headshots that look way different than when you actually meet the person and knew that I didn't want that for our team. We couldn't be more pleased with our headshots. Our team looks professional and approachable. Karen definitely captured each person's personality. If you met any of us in-person, you would recognize us.

Describe their project management style, including communication tools and timeliness.

Karen did what she said she would do and delivered when she said she would.

What did you find most impressive or unique about this company?

Karen is a master at her craft. She embraces each person's uniqueness and brings out the best of them.

Are there any areas for improvement or something they could have done differently?

No. We had to reschedule due to a snow storm and Karen made it so easy.

BACKGROUND

Please describe your company and your position there.

I am the International Executive Assistant with CKE Restaurants in Franklin TN. I was tasked to get all of our executive team headshots so we can use them for branding and PR relations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Karen L Richard Photography, and what were your goals?

I hired her for all 11 our executive level headshots

SOLUTION

How did you select this vendor?

Our domestic marketing team used her once before and recommended, also found on linkedIN

Describe the scope of their work in detail, including any steps and the final deliverables.

We needed to shoot portraits for company headhsots and then also another environmental shot for the LT team for PR relations.

How many people from the vendor's team worked with you, and what were their positions?

Just Karen and she was absolutely wonderful, punctual, warm and very communicative during the whole process. She worked very well with our executive team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Karen came on site here at our office, set up for the shots were very fast and also professional. The whole day ran smoothly without hitch, she was very well taken by our executive team. She also was very good at coaching them for shots she needed. Lastly, the turnaround is always important. We shot on Thursday and i had the shots back edited by Monday morning which is unheard of but greatly appreciated ! We are already planning to bring her back for more headshots.

Describe their project management style, including communication tools and timeliness.

Karen's communication throughout the whole process from start to finish was always great. if I had any questions or concerns she was always available to answer for me. It made the whole process less stressful.

What did you find most impressive or unique about this company?

The best part is it was just her and not an entire team unless that's what you needed (makeup, photo coaching etc.) and she definitely let me know all of the options and was very knowledgeable about photography. another wonderful part is that after she shot the photos my team was able to actually go over what she shot and choose the photos they liked themselves, and if they didn't like them she would shoot again, this was the BEST part.

Are there any areas for improvement or something they could have done differently?

I had nothing to say negative about the whole experience. she was prepared with batteries, lighting, cameras and everything she needed before she arrived.

BACKGROUND

Introduce your business and what you do there.

I’m the director of business development at a general contracting company. We handle different projects like roofing, siding, painting, and more. Anything dealing with exteriors, we handle.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Karen L Richard Photography?

We wanted to bring cohesiveness to our brand by having images of our employees and our team as part of our marketing efforts.

SOLUTION

What was the scope of their involvement?

We told Karen (Owner) that we wanted headshots of each employee for our social media accounts and our email pictures. Karen pretty much ran the project from there; she took it upon herself to do industry research to see what other competitors in our area were doing and advise us on best practices. Then, she took photos of the team.

She gave a bunch of good suggestions on things that we could do moving forward, like how we can maximize branding through her services. She also provided photos of the entire team together in different formats, so we were able to use them for things like Christmas cards.

We made an arrangement so if we have new employees that we add to the team, we're going to send them to her and she's going to photograph them with consistent headshot formatting.

What is the team composition?

We worked directly with Karen.

How did you come to work with Karen L Richard Photography?

I found Karen on the Nextdoor application. I was looking for somebody who did corporate branding photography, and her name came up. I reached out to her and we had an initial meeting. From there, we were able to set up a time for the whole team to go to her studio. 

How much have you invested with them?

We invested somewhere around $1,600 for the headshots. 

What is the status of this engagement?

We started working in September 2020, and it’s ongoing. We also discussed maybe doing some environmental shots with clients and other services in the future. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We work in an industry where it's really hard to put faces to the service we provide, and we wanted to bring that human component to our brand. We’re a small business, and thanks to the work of Karen, we have the right presence on social media for each of our team members. It has been huge for us to have it. Our employees go to people's homes, and we want the clients to feel good about who they're working with. From that standpoint, it's been very valuable.

How did Karen L Richard Photography perform from a project management standpoint?

Karen has been very easy to reach. We can text, email, or call her. She's always accessible and very responsive. I can expect to get a response from her the same day. 

What did you find most impressive about them?

Her studio is beautiful. It's really cool and unique. She has an area where we could rest, and she offers coffee, water, and drinks.  She's very inviting and a very good person to work with.

Are there any areas they could improve?

Not that I can think of. Since we started working together, I’ve seen her ramp up her efforts on platforms like LinkedIn, where she really showcases what she's good at.  She’s grown that tremendously since we started working together, and she does a phenomenal job with that site.

Any advice for potential customers?

You're going to have a really good experience working with her. She’s seasoned so she knows she knows what her job entails. She's great at doing research on her clients and adapts really well to her clients’ needs.

BACKGROUND

Please describe your company and your position there.

Technology Marketing Toolkit is a Sales & Marketing Company for IT Firms and at the time we booked Karen for our Team Headshots I was in the position of Operations Assistant but have since promoted to Database Administrator.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Karen L Richard Photography?

Our client facing Sales Reps primarily needed uniform, updated headshots for email signatures and client correspondence.

What were your goals for this project?

We were aiming to have professional headshots for everyone on the team who communicates frequently with clients.

SOLUTION

How did you select Karen L Richard Photography?

We were seeking a local photographer with good reviews and chose Karen based on that criteria.

Describe the scope of their work in detail.

Karen was good at communicating ahead of time to sort out scheduling details and location requirements. She also communicated effectively while shooting everyone and had a friendly attitude that made people feel more comfortable while still keeping professionalism and efficiency at top of mind.

What was the team composition?

Karen single-handedly managed all equipment and set up on-site at our office.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have noticed feedback from prospects and clients showing their confidence and trust in our services and our company as a whole. I believe the uniform headshots help give this impression to them.

How effective was the workflow between your team and theirs?

Karen was punctual and handled all touch-up requests quickly and those who needed touch ups were satisfied with the edits she made.

What did you find most impressive about this company?

I was impressed with how Karen kept everyone on schedule even while working around our staff having to switch spots due to calls/meetings coming up.

Are there any areas for improvement?

We were satisfied with her work and recommend her to teams in need of good-looking headshots.

BACKGROUND

Please describe your company and position.

I am an Employee of Alto IRA

Describe what your company does in a single sentence.

Self-directed IRAs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Karen L Richard Photography to accomplish?

• To capture headshots of the mostly remote team while they were all in Nashville for the Company's Christmas get together.

SOLUTION

How did you find Karen L Richard Photography?

Online Search

Why did you select Karen L Richard Photography over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Karen L Richard Photography were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Portrait headshots for team members.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Capturing the fun personality of the team member, keeping on schedule and having fun.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was smooth and timely.

What was your primary form of communication with Karen L Richard Photography?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Prefessionalism and friendliness!

Are there any areas for improvement or something Karen L Richard Photography could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the owner of Port Royal Eye Care

Describe what your company does in a single sentence.

Privately own and independant optometry practice with a focus on luxury eyewear and quality eye care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Karen L Richard Photography to accomplish?

• New head shots
• New group shots

SOLUTION

How did you find Karen L Richard Photography?

previous client

Why did you select Karen L Richard Photography over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Karen L Richard Photography were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Karen came into our practice and created a welcoming and fun environment to capture new team headshots and group photography

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our new photos are fantastic and give us the professional and uniform look we were after for a new website project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Karen always answers questions leading up to the project in a timely manner, keeps you prepared going into shoot day, and creates such a fun environment to have your photo taken!

What was your primary form of communication with Karen L Richard Photography?

Email or Messaging App

What did you find most impressive or unique about this company?

Karen was so professional and delivered a great product while being extremely friendly and approachable.

Are there any areas for improvement or something Karen L Richard Photography could have done differently?

Nope

BACKGROUND

Please describe your company and position.

I am the Talent Acquisition Partner of Mosaic Consulting Group

Describe what your company does in a single sentence.

UKG HCM Consulting.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Karen L Richard Photography to accomplish?

• Annual company headshots

SOLUTION

How did you find Karen L Richard Photography?

LinkedIn

Why did you select Karen L Richard Photography over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Karen L Richard Photography were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Karen to take professional headshots of all our employees and executives at our annual company conference in Nashville, TN.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Karen was extremely professional, timely, and communicative. She was very organized and ensured that our headshots were seamless. She spent time with each employee and spoke to them, directed them, and spent time individually allowing them to choose with photo they preferred. We heard nothing but great feedback from our team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Karen was very prompt in her communication, and was also on time the day of and kept us on schedule.

What was your primary form of communication with Karen L Richard Photography?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Karen L Richard Photography's attention to detail and photography skills were most impressive.

Are there any areas for improvement or something Karen L Richard Photography could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the SVP Customer Experience of Ncontracts

Describe what your company does in a single sentence.

Ncontracts provides integrated risk management and compliance software to a rapidly expanding customer base of over 4,000 financial institutions, mortgage companies, and fintechs in the United States.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Karen L Richard Photography to accomplish?

• Team Headshots

SOLUTION

How did you find Karen L Richard Photography?

Online Search

Why did you select Karen L Richard Photography over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Karen L Richard Photography were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Karen provided headshot photos for my team. She came onsite for one day and completed ~25 headshots.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Karen worked with us quickly to determine the scope of our project and details around how it should be completed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Karen delivered this project as expected.

What was your primary form of communication with Karen L Richard Photography?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Karen builds rapport with those she shoots, which makes the process stress-free. Each person who engaged with her spoke highly of her work and her personally.

Are there any areas for improvement or something Karen L Richard Photography could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the VP of Business Services of FourPoint Business Services

Describe what your company does in a single sentence.

Business Consulting Firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Karen L Richard Photography to accomplish?

• Great Headshots
• Feel Confident
• Love yourself in Pictures

SOLUTION

How did you find Karen L Richard Photography?

Knew her

Why did you select Karen L Richard Photography over others?

• High ratings
• Company values aligned

How many teammates from Karen L Richard Photography were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Karen made us all feel comfortable, she was fast, we loved our pictures and we will use her again!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Success!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was GREAT!

What was your primary form of communication with Karen L Richard Photography?

In-Person Meeting

What did you find most impressive or unique about this company?

Karen L Richard Photography was professional.

Are there any areas for improvement or something Karen L Richard Photography could have done differently?

NO