# Kanopi Studios Kanopi Studios Reviews (31), Pricing, Services & Verified Ratings - 5.0 out of 5 average review rating - 2 connections joined Kanopi Studios's Network [Visit Website](https://kanopi.com/clutch-kanopi/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/kanopi-studios) **Drupal & WordPress: Strategy, Design & Development** Kanopi Studios designs, builds, and supports websites for clients that want to make an impact. Whether in Drupal or WordPress, Kanopi works with nonprofits, higher education, healthcare, and other organizations that strive to create a better world. Our team of strategists, creatives, designers, and engineers is ready to work with you to make the internet a better place, one website at a time. ## Company Information - Minimum project size: $75,000+ - Hourly rate: $150 - $199 - Number of employees: 50 - 249 - 2 Locations: - San Francisco, CA (Headquarters) - Vancouver, Canada - Founded in 2010 - 1 languages: English - 1 timezones: Pacific Standard Time (PST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 45% Web Development - 30% UX/UI Design - 25% Web Design ### Focus Areas - Frameworks and CMS: - 100% React - Application Platforms: - 80% Linux server - 10% Amazon Application Development Framework - 10% Heroku - Programming & Scripting: - 70% PHP - 20% JavaScript - 10% SQL - CMS Focus: - 50% Drupal CMS - 50% WordPress CMS - User Experience Focus: - 45% UX Strategy - 35% User Research - 20% Usability Testing ### Industries - 10% Business services - 30% Education - 20% Medical - 30% Non-profit - 10% Arts, entertainment & music ### Clients - 25% Small Business (<$10M) - 40% Midmarket ($10M - $1B) - 35% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Kanopi Studios offers competitive pricing and good value for cost, with project investments ranging from under $10,000 to over $700,000. Clients appreciate their flexibility, responsiveness, and proactive project management, often delivering on time and within budget. **Most Common Project Size**: $50,000 to $199,999 based on 18 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: $50,000 to $199,999 based on 15 reviews - Web Design: $50,000 to $199,999 based on 3 reviews - UX/UI Design: $50,000 to $199,999 based on 2 reviews - Custom Software Development: $10,000 to $49,000 based on 2 reviews - Branding: $50,000 to $199,999 based on 1 review - IT Managed Services: $50,000 to $199,999 based on 1 review - Search Engine Optimization: $200,000 to $999,999 based on 1 review - Digital Strategy: Confidential based on 1 review - Graphic Design: Confidential based on 1 review - Application Testing: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Kanopi Studios Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 4.8 - Cost: 4.8 - Willing to Refer: 5.0 ### Top Mentions - Communicative (10 mentions) - Great project management (10 mentions) - Timely (10 mentions) - Professional (6 mentions) - Efficient (5 mentions) - Easy to work with (4 mentions) - Great team (4 mentions) - Knowledgeable (4 mentions) - Creative (3 mentions) - Exceptional performance (3 mentions) - Experienced (3 mentions) - Helpful (3 mentions) - High-quality work (3 mentions) - Reliable (3 mentions) - Accessible (2 mentions) - Collaborative (2 mentions) - Detail-oriented (2 mentions) - Exceeds expectations (2 mentions) - Team players (2 mentions) - Well-organized projects (2 mentions) ### Review Highlights **Minor Suggestions for Improvement** While overall feedback is positive, a few clients suggest that Kanopi Studios could occasionally be more assertive in setting realistic client expectations. This is the only minor critique amidst overwhelmingly positive reviews. **Adaptability to Complex Needs** Kanopi Studios demonstrates adaptability in handling complex and diverse client needs, from large-scale website migrations to intricate design requirements. Their flexibility and problem-solving skills are frequently highlighted. **Attention to Detail and Quality** Kanopi Studios is praised for their meticulous attention to detail in both design and development. Clients report that the team's thoroughness results in high-quality, polished final products. **High-Quality Technical Expertise** Kanopi Studios is noted for their technical proficiency, particularly with platforms like Drupal and WordPress. Their expertise is evident in their ability to handle complex migrations and develop custom solutions tailored to client needs. **High Client Trust and Loyalty** The trust and loyalty Kanopi Studios builds with clients are evident in the long-term partnerships they maintain. Clients frequently return for additional projects due to their positive experiences and outcomes. **Efficient and Timely Delivery** Kanopi Studios consistently delivers projects efficiently and within agreed timelines. Clients commend their ability to manage time effectively and meet deadlines without compromising quality. **Effective Communication and Collaboration** The team at Kanopi Studios is recognized for their clear and open communication. Clients appreciate their collaborative approach, which includes regular updates and the ability to address questions and concerns promptly. **Strong Project Management Skills** Many clients commend Kanopi Studios for their exceptional project management. They are noted for keeping projects on track, communicating effectively, and being responsive to client needs, often delivering projects on time or ahead of schedule. **Proficient in Website Redesign and Development** Kanopi Studios is widely praised for their ability to redesign and develop websites, including modernizing designs and improving functionality. Clients from various industries report successful migrations and enhancements that align with their organizational goals. ### Kanopi Studios Reviews #### UX/UI & Web Design for Cultural Nonprofit Organization (Featured Review) **The Project** - Services: UX/UI Design, Web Design - Project size: Confidential - Project length: Nov. 2024 - Feb. 2025 **Project Summary**: Kanopi Studios provided web design services for a nonprofit organization. The team was tasked with creating wireframes, a color palette, graphic designs, page templates, and functional block components. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Burning Man Project - Industry: Non-profit - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 14, 2025 **Feedback Summary**: Kanopi Studios successfully delivered the designs and stayed within budget, meeting the client's expectations. The team was highly professional and attentive to detail, leading the client throughout the engagement. Kanopi Studios also provided timely deliverables despite some internal changes. ""They were a good partner for our project."" **BACKGROUND** Please describe your company and position.I am the CTO of Burning Man ProjectDescribe what your company does in a single sentence.The Burning Man Project's mission is to promote the values of Burning Man through the arts, culture, education, and civic engagement. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Kanopi Studios to accomplish?Navigation and searchability of web site **SOLUTION** How did you find Kanopi Studios?RFPWhy did you select Kanopi Studios over others?Great culture fitGood value for costCompany values alignedHow many teammates from Kanopi Studios were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.produce designs and templates for a revised website, Deliverables include:Wireframestopographycolor paletteGraphic designsPage templatesFunctional block components **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Approval of designs and budget trackingDescribe their project management. Did they deliver items on time? How did they respond to your needs?Working with Kanopi has been one of the best outsourcing partnerships I have ever worked on.  We discussed process upfront and had a plan for deliverables.  They hit all their deliverables even though we had some internal changesWhat was your primary form of communication with Kanopi Studios?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Attention to detail and professionalism.  They led us and when we had differing opinions they responded with data and examplesAre there any areas for improvement or something Kanopi Studios could have done differently?No  - They were a good partner for our project. --- #### Web Dev for Developmental Science Center **The Project** - Services: Digital Strategy, Graphic Design, Web Development - Project size: Confidential - Project length: Mar. - Sep. 2025 **Project Summary**: Kanopi Studios consolidated two websites into one for a developmental science center. They also modernized the client's site with a new design, layout, and tagging structure, and updated the search function. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Communications Associate, UCLA - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 22, 2026 **Feedback Summary**: Kanopi Studios delivered a design that the client's web developer could use with minimal questions or additional instructions. The team was proactive, detail-oriented, and receptive to the client's needs. They also conducted extensive research to understand user challenges and audience types. ""I really appreciate how much research Kanopi Studios did at the beginning of our project to set us up for success."" **BACKGROUND** Please describe your company and position.I am the Communications Associate of UCLA Center for the Developing AdolescenctDescribe what your company does in a single sentence.We promote the integration of developmental science into policies, practices, and public discourse to advance the creation of science-based systems that help young people thrive. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Kanopi Studios to accomplish?Help refine and structure our website, which included consolidating two websites into oneCreate an up-to-date, modern design that will last more than five yearsDefine challenges for users and strategize better user experience and retention **SOLUTION** How did you find Kanopi Studios?ReferralWhy did you select Kanopi Studios over others?High ratingsPricing fit our budgetGreat culture fitWas a trusted vendor for UCLAHow many teammates from Kanopi Studios were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.With Kanopi, we wanted to (1) modernize our website with a new design, layout, and tagging structure, (2) consolidate our policy website into our main website, (3) strategize the best design for user experience and understand pain points for users to create a web design that would minimize friction and retain users for longer, (4) identify our web traffic audiences and create a website more in-line with out organization's targeted audience, and (5) update our search function. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We have not launched our website yet, but one successful outcome that we have seen so far is our web developer's ability to use the designs Kanopi made with minimal questions and additional instructions from our organization. Seeing our web design come to life with such precision shows off Kanopi's proactive attention to detail in the creation of these designs, as well as their meticulous notes and design assets.Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes, the whole management team was incredible! Cam (our project manager) kept us on track (even ahead of schedule!) without making anyone feel rushed. He was always available and receptive to any questions, and he managed multiple teams from various departments and University schools with ease. During this project, he was also very proactive about talking to our IT team to ensure they were comfortable with new designs and website functions so that the hand-off to development went smoothly. Now that we are in development, I can tell how much work our Kanopi team did internally to make our development process easy!What was your primary form of communication with Kanopi Studios?Virtual MeetingWhat did you find most impressive or unique about this company?I really appreciate how much research Kanopi Studios did at the beginning of our project to set us up for success. It was great to understand user challenges, audience types, and design flaws in real time. I liked seeing the click maps, scroll maps, and seeing the analytics through the eyes of a web strategy team. I was also impressed at how all the Kanopi team members worked so seamlessly with eachother. There was always great communication throughout the teams, even when I was meeting with people individually. I think Kanopi is unique because they are very holistic. They understand all the sides of how to make a successful website, and they offer you all of the information so you can make an informed decision for your organization!Are there any areas for improvement or something Kanopi Studios could have done differently?I think you all are great! I can't think of anything to change.  --- #### Web Design & Development for Opera Association **The Project** - Services: Web Design, Web Development - Project size: Confidential - Project length: July 2024 - Mar. 2025 **Project Summary**: Kanopi Studios designed and developed a new platform to replace an opera association's outdated database. They migrated over 100 years of performance data into the new platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Archives, San Francisco Opera Association - Industry: Arts, entertainment & music - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Jan 28, 2025 **Feedback Summary**: Kanopi Studios successfully completed the project within the budget and timeline. The team was professional, responsive, and attentive to the client's needs. They worked well together and collaborated seamlessly with the client. Their reliability, expertise, and timeliness were truly impressive. ""They were consistently reliable, professional, realistic, and timely in their work."" **BACKGROUND** Please describe your company and position.I am the Director of Archives of San Francisco Opera AssociationDescribe what your company does in a single sentence.San Francisco Opera has been thrilling audiences since 1923; and is known for commissioning numerous world premieres, training some of opera's greatest young artists, and creating innovative programs and events to inspire a new generation of opera goers. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Kanopi Studios to accomplish?Design and build a new platform to replace an existing, outdated database.Migrate 100+ years of performance data into the newly built platform.Ensure the security and ongoing viability of the new platform and data, while creating a user friendly interface. **SOLUTION** How did you find Kanopi Studios?ReferralWhy did you select Kanopi Studios over others?High ratingsPricing fit our budgetGreat culture fitGood value for costReferred to meHow many teammates from Kanopi Studios were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Project overview:1. discovery – to include legacy site review, stakeholder needs/goals2. technical planning – to include development and deployment  - Specifically, technical planning, site development, content migration, implementation design, training/testing, and deploymentIncluded in the build will be:1. the Drupal CMS2. content/data clean-up and migration from the legacy database3. implementation of a bootstrap theme user front end w/ minimal customization4. full text search function with results filtering option5. image and file transferKey deliverables:A new platform that uses best practices for data management, that is scaled to meet future needs, adheres to data management best practices, and — above all else — is secure. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Remain within budget and on-time;Design and build new database structure on Drupal 10 platform;Migrate legacy data to new platform;Build administrative interface for internal data managers;Build user interface for public users that is easy and intuitive;Ensure security of new platform as well as post-launch support and ongoing maintenence.Describe their project management. Did they deliver items on time? How did they respond to your needs?Our project had one main project manager - who was professional, responsive, and an absolute pleasure to work with.  The rest of the team was as well.  They worked very well together, keeping each other and our team informed and looped in as needed. When clarity and/or changes were needed, the team was attentive in listening to our needs, thoughtful in their responses, and open to working through complexities in order to find the best solution for our project.  The work was consistantly delivered on time.What was your primary form of communication with Kanopi Studios?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The Kanopi team worked seamlessly together despite being geographically located across the States and Canada. They were consistently reliable, professional, realistic, and timely in their work and a pleasure to collaborate with from beginning to end.  Are there any areas for improvement or something Kanopi Studios could have done differently?They have met and gone far beyond all of our expectations; we are extremely pleased with the experience of working with them and the product as delivered. --- #### Web Development for Humanitarian Aid Nonprofit **The Project** - Services: Web Development - Project size: Confidential - Project length: Jan. 2022 - Ongoing **Project Summary**: A humanitarian aid nonprofit has hired Kanopi Studios to develop a multilingual website. The team has built the site in Drupal 9 and migrated thousands of pages from the previous site to the new version. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Deputy Director of Mktg Tech, International Rescue Committee - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — May 27, 2024 **Feedback Summary**: Thanks to Kanopi Studios' efforts, the client has increased their web traffic and market-specific fundraising revenue. The team manages the project using an agile methodology and delivers work on time. Moreover, they're open, flexible, and communicative and stand out for their technical expertise. ""We know we can go to Kanopi Studios for big or small development challenges."" **BACKGROUND** Please describe your company and position.I am the Deputy Director, Marketing Technology of International Rescue CommitteeDescribe what your company does in a single sentence.The International Rescue Committee (IRC) works in more than 50 countries and in 28 U.S. cities to help people affected by humanitarian crises to survive, recover and rebuild their lives.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Kanopi Studios to accomplish?Support the IRC in building a new, multilingual communications website on the latest version of DrupalMigrate thousands of pages from our previous Drupal site to the new, upgraded versionDevelop a new client-facing website in Drupal to support IRC programs **SOLUTION** How did you find Kanopi Studios?ReferralWhy did you select Kanopi Studios over others?Pricing fit our budgetGreat culture fitReferred to meCompany values alignedHow many teammates from Kanopi Studios were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Develop migration scripts which combines the current RescueX SE/DE/EU Drupal 9 instance and RescueXOrg (US/UK) Drupal 9 instance. This will entail:Migration of all content types and embeddables from the SE/DE/EU instance to the RescueX US/UK Drupal 9 instance.Document migration process and scripts to move files to destination directory.Maintain a mapping table between source entities and destination entities that will persist as part of the migration. Merge content from existing Drupal 9 SE/DE EU instance with the current RescueX US/UK instance.Ensure migrated content adheres to new domain structure /se /de /eu.Existing nodes will not be migrated as translations.Advise on migration best practices on migrating to a live site.Optimize workflows for future code releases.Provide ad hoc support when needed. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Increased global web traffic and market-specific fundraising revenue from merged multilingual Drupal siteMaintenance, editorial and translation efficiencies from a single platformDescribe their project management. Did they deliver items on time? How did they respond to your needs?Kanopi's team fit seamlessly into our own Agile Scrum development processes, working in sprints on our schedule and delivering work in a timely manner. The work was often more complex than anyone expected, but Kanopi always kept us informed and with an open dialogue, expectations were always communicated and set.What was your primary form of communication with Kanopi Studios?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We know we can go to Kanopi Studios for big or small development challenges, and they have a strong bench of technical and website experts to support. They have been flexible in meeting the complex needs (and demands!) of our large nonprofit organization. With their support and staff augmentation model, we have developed close relationships and feel Kanopi to be an integral part of our web development and product management team.Are there any areas for improvement or something Kanopi Studios could have done differently?Kanopi has generally been quite adaptable to our needs, and we've been able to quickly work through issues as they arise. --- #### Intranet Redesign & Web Dev for Youth Dev Organization **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: Confidential - Project length: May - Dec. 2023 **Project Summary**: A youth development organization hired Kanopi Studios to redesign their intranet and enhance their chapters’ collaboration. This involved developing a website and facilitating QA and user acceptance testing.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Communications, First Tee - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 2, 2024 **Feedback Summary**: Kanopi Studios successfully built the client’s website and delivered a collaborative tool that enhanced user engagement. They managed the engagement expertly and remained organized from start to finish. Moreover, they completed the website ahead of the deadline. They were also highly communicative.  "“They had an excellent attitude and responsiveness throughout the project.”" **BACKGROUND** Please describe your company and position.I am the Director of Communications of First TeeDescribe what your company does in a single sentence.First Tee is a youth development organization that helps kids and teens develop character through the game of golf. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Kanopi Studios to accomplish?Redesign Chapter IntranetCreate a collaborative environment for our Chapters **SOLUTION** How did you find Kanopi Studios?Current PartnerWhy did you select Kanopi Studios over others?High ratingsPricing fit our budgetGreat culture fitGood value for costHow many teammates from Kanopi Studios were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Website development and design service for First Tee's chapter intranet. Included Discovery phase with stakeholder research; Visual Design with design layouts for mobile and desktop breakpoints; Website Development with technical strategy and website development; Testing & Deployment with QA and user acceptance testing, content manager training, and site deployment; Post-Launch Support. Deliverables included: High-level summarization of goals; homepage design layouts for desktop and mobile; BudyBoss design layouts for desktop; User stories; Customized BuddyBoss implementation; WordPress Intranet; Recorded Training Session as a private YouTube video link; Final site; 30 hours of post-launch Services **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Remain within our budget; Transfer all content (pages, posts, menus, users, and media) to a new Wordpress platform before October 31, 2023; Create a collaborative tool embedded within the site that allows users to engage with each other and share best practices Connect with Salesforce CRM as the main source of accessDescribe their project management. Did they deliver items on time? How did they respond to your needs?We were assigned 1 main project manager who was excellent! Her response time was so quick and thorough. The project was organized from start to finish. We were able to launch the site 1 week ahead of our deadline. Overall, we are very, very pleased with Kanopi!What was your primary form of communication with Kanopi Studios?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?You can tell the team communicates very well with each other. At times, several people would be working on 1 task, and all were in the loop on what needed to be completed. We never felt like we had to explain a task more than once. They had an excellent attitude and responsiveness throughout the project.Are there any areas for improvement or something Kanopi Studios could have done differently?Our only recommendation would be to push back on the client more if needed. We asked for an enhanced launch date at one point, which wasn't feasible with the project. Kanopi tried to make it work, but it ended up not being possible to launch it at that early date. Had we known sooner that it really wasn't feasible, it could have tempered some expectations on our end. Really, that is a very minor (and the ONLY) improvement I can think of. --- #### Website Redesign for Insurance Company **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: Confidential - Project length: Aug. 2022 - Aug. 2023 **Project Summary**: An insurance company hired Kanopi Studios for website development. They created a new site within the client's branding, which included a responsive design, fast performance, and accessibility. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Creative Director, Insurance Company - Industry: Financial services - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Aug 18, 2023 **Feedback Summary**: Thanks to Kanopi Studios' work, the client's site was launched on time and passed performance metrics in Google's, Core Web Vitals, and other accessibility tools. Kanopi Studio's team responsively addressed the client's needs. The team was extremely talented and went above and beyond expectations. "''All items were delivered on time.''" **BACKGROUND** Please describe your company and position.I am the Creative Director of companyDescribe what your company does in a single sentence.We provide insurance for 501(c)(3) nonprofits. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Kanopi Studios to accomplish?Assist with the redesign of our public website. **SOLUTION** How did you find Kanopi Studios?ReferralWhy did you select Kanopi Studios over others?High ratingsClose to my geographic locationGreat culture fitCompany values alignedHow many teammates from Kanopi Studios were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Redesign and development of the NIA public website, within an existing brand. It was critical to satisfy requirements including responsive design (working optimally on all devices), performance (fast-loading), and accessibility (inclusive to all users) - among others. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Launch on time. Timeliness and responsiveness to updates/changes. Site passing performance metrics in Google's Performance Tools / Core Web Vitals, and accessibility tools like WAVE.Describe their project management. Did they deliver items on time? How did they respond to your needs?All items were delivered on time and all needs were responded to and addressed.What was your primary form of communication with Kanopi Studios?Virtual MeetingWhat did you find most impressive or unique about this company?We had a particularly positive experience with one of their developers who was extremely talented and went above and beyond in many cases to deliver what we asked for and more.Are there any areas for improvement or something Kanopi Studios could have done differently?The phase in which the design was being determined was a bit long, but in fairness we were fairly granular in exactly what we wanted - perhaps more than other clients. --- #### Web Dev for Podcast Network **The Project** - Services: Application Testing, Custom Software Development, Web Development - Project size: Confidential - Project length: Nov. 2022 - May 2023 **Project Summary**: Kanopi Studios upgraded a Drupal 7 website to Drupal 9 for a podcast network. They continued to maintain the server and developed new page designs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Web Engineer, TWiT.tv - Industry: Arts, entertainment & music - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 17, 2023 **Feedback Summary**: Thanks to Kanopi Studios, the client successfully launched their new site on Drupal 9. The team maintained regular weekly meetings to discuss project progress and budget. They were highly accessible and responsive, accommodating questions and discussions beyond scheduled meetings. ""We ended up finishing under budget!"" **BACKGROUND** Please describe your company and position.I am the Web Engineer of TWiT.tvDescribe what your company does in a single sentence.The TWiT.tv Podcast Network with Leo Laporte features the #1 ranked technology podcast This Week in Tech, along with other top-ranked online shows which provide news, commentary, help, how-to and perspective on the latest trends in digital tech from seasoned experts and journalists. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Kanopi Studios to accomplish?Update and maintain our Drupal serverUpdate and develop new page designs **SOLUTION** How did you find Kanopi Studios?UnknownWhy did you select Kanopi Studios over others?High ratingsPricing fit our budgetGreat culture fitGood value for costHow many teammates from Kanopi Studios were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Upgrade our Drupal 7 site to use Drupal 9. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Updated web site successfully running on Drupal 9.What was your primary form of communication with Kanopi Studios?Virtual MeetingEmail or Messaging AppDescribe their project management. Did they deliver items on time? How did they respond to your needs?We held weekly meetings and were able to receive updates on what was currently being worked on and where we stood on budget. They were also available for questions or discussions outside of the regularly scheduled meetings as well. We ended up finishing under budget!What did you find most impressive or unique about this company?Kanopi is such an impressive collection of talent that we were confident throughout the entire process that our project was in good hands. I don't think there's any third-party that we work with who we trust more than Kanopi.Are there any areas for improvement or something Kanopi Studios could have done differently?I couldn't imagine the project going any more smoothly than it did. --- #### Web Dev, Design & Branding for Nonprofit Organization **The Project** - Services: Branding, UX/UI Design, Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: Oct. 2021 - Oct. 2022 **Project Summary**: Kanopi Studios was hired by a nonprofit organization to redesign, update, and optimize their site. They implemented new features such as client appointment scheduling and a bot that answered basic questions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** VP Communications & Marketing, Cohen Veterans Network - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Mar 21, 2023 **Feedback Summary**: Kanopi Studios delivered clean design elements and a well-designed, functional website with much-improved backend management tools. Responsive and timely, the team brought a ton of enthusiasm and creativity to the table and demonstrated a strong understanding of the client's needs and challenges. ""Kanopi was very responsive and timely. They brought a ton of energy and creativity to the project."" **BACKGROUND** Please describe your company and position. I am the Vice President, Communications & Marketing of Cohen Veterans Network Describe what your company does in a single sentence. CVN works to strengthen mental health outcomes and complement existing support. Our vision is to ensure that every veteran, active duty service member, and family member is able to obtain access to high-quality care that enables them to lead fulfilling and productive lives. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Kanopi Studios to accomplish? Refresh our public-facing website Energize our brand Turn our digital efforts toward a consumer focus **SOLUTION** How did you find Kanopi Studios? Online Search Why did you select Kanopi Studios over others? High ratings, Great culture fit, Good value for cost, Company values aligned What was the size of Kanopi Studios’ team? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. CVN is seeking a web design/development vendor to help improve the website both in look and functionality that promotes the following best practices: Advanced website features, including client appointment scheduling, a virtual front door to our clinics, a bot feature for answering basic questions, etc. Intuitive website navigation and search Our intention is to create tailored pathways for users based on their area of interest (client veteran, active duty, military family member), donor, media, partner, etc.) Engaging ways to present our variety of content Optimized for Mobile Clean design elements **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Well designed and functional website Catered to our three main user groups Much improved back-end management tools Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes! Kanopi was very responsive and timely. They brought a ton of energy and creativity to the project. What was your primary form of communication with Kanopi Studios? Virtual Meeting What did you find most impressive or unique about this company? Really great culture, all the team members seem to mesh well. They also took a lot of time to get to know us and our challenges. Are there any areas for improvement or something Kanopi Studios could have done differently? I wouldn't change much, on our side with a small team some of our production work took longer than expected. So perhaps spending more time on what was expected us our team might have helped. --- #### Drupal Dev & SEO Services for Higher Education Institution **The Project** - Services: Search Engine Optimization, Web Design, Web Development - Project size: $200,000 to $999,999 - Project length: Sep. 2019 - Ongoing **Project Summary**: Kanopi Studios developed a central website for a higher education institution. In compliance with the university requirements, the team unified different faculty websites on Drupal 8 and performed on-site SEO. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Administrative Director, Higher Education - Industry: Education - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — Mar 3, 2021 **Feedback Summary**: A clean, professional, and centralized website has resulted from Kanopi Studios' development efforts. The team's experience and expertise allow them to handle different projects consistently and with an attentiveness to time. They are adaptive, responsive, and superb communicators. ""I’m extremely thrilled by the level of excellence that they’ve provided."" **BACKGROUND** Introduce your business and what you do there.I am the associate chair for finance and administration at one of the top healthcare and academic institutions in California. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Kanopi Studios?Our website was out of date and didn’t reflect on the platform that we needed to be on. We hired Kanopi Studios to do multiple tasks: website development, branding, and updating the platform to comply with the university requirements.  **SOLUTION** What was the scope of their involvement?It started with a meeting with Anne (CEO) and Tanya (Sales Executive) to outline the scope of work. We went over what our goals for the website were in terms of bringing it up to date. We also wanted to bring in the different stakeholders and faculty to ask what they wanted to see on the website. That way, we could incorporate their feedback into the development project. We were then assigned a project manager, Tim (Director of Project Success). They moved us to Drupal 8, which is the platform we needed to use. They resolved the ease of navigating and the inconsistency in design which had come from different faculty members that previously created their own websites. Kanopi Studios took all of those platforms under one site and unified the look and template. SEO and data analytics were also conducted to help us pop up on searches — the second task after the initial web development. Kanopi Studios is currently working with other units on two other projects that I got them involved with. These require branding, more extensive web development, outreach, and surveys.What is the team composition?Besides Anne, Tanya, and Tim, we’ve also worked with Jim (Drupal Engineering Manager) and Randy (UI Strategist & Designer).How did you come to work with Kanopi Studios?I had identified Kanopi Studios as one of the vendors we wanted to work with and went through a bidding process.How much have you invested with them?We have spent around the $200,000 range.What is the status of this engagement?We started in September 2019. The website development wrapped up in December 2020, but they are working on two new projects with other units. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?When the website was launched in December, everyone was excited and happy about the final product. The faculty was satisfied with the presentation and the look. The unified design of our website definitely makes it cleaner and more professional. When external clients and donors visit the website, they can now see everything in one place: the people involved in the center, the research they’re doing, and their activities.How did Kanopi Studios perform from a project management standpoint?Kanopi Studios keeps us accountable. They have a project management site where we can log in and see what’s happening, how far along we are in the task, and who is handling it. Tim, the project manager, is very professional and experienced. He has been consistent in the three projects he’s worked on. He keeps us on track in terms of timelines and weekly meetings, checks in about the project, and gives and gathers updates. The communication is superb.I’ve worked with other vendors before, and it didn’t go as well as it did with Kanopi Studios. They were even gracious enough to attend our faculty meetings and hear the feedback directly. Their ability to pivot, make changes, and adjust to our needs is what makes the project very successful.What did you find most impressive about them?Everyone I’ve worked with is very professional, timely, and responsive. They do an excellent job and have deep expertise. Each member brings something to the table that makes them work amazingly well together.They don’t overpromise; they’ve let us know upfront what they can and cannot accomplish or what does and doesn’t work, which is really helpful. They’re committed to the timeline and communicate any delays.Are there any areas they could improve?There is nothing they could improve on. I’m extremely thrilled by the level of excellence that they’ve provided.Do you have any advice for potential customers?Trust that Kanopi Studios knows what they’re doing. They will help you and guide you through your vision. As long as you communicate what you want, the team will make it happen. --- #### Accessibility Updates & Code Remediation for WordPress Sites **The Project** - Services: Web Development - Project size: $200,000 to $999,999 - Project length: Apr. 2020 - Ongoing **Project Summary**: Kanopi Studios worked through 16 WordPress sites, ensuring that each was complaint with accessibility regulations. They audited and remediated more than 5,000 pages and made adjustments to web assets.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager, Indeed - Industry: Other industries - Client size: 5,001-10,000 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 3, 2021 **Feedback Summary**: Besides their technical skill, Kanopi Studios impresses with their reliable delivery and meticulously organized project management. The team’s problem-solving approach is efficient because they take the time to fully understand the issue before planning the roll-out.  "“They’ve been so good at what they do that we’ve actually started bleeding them out to other parts of our company.” " **BACKGROUND** Introduce your business and what you do there. I work at the job-listing platform Indeed as a project manager on the marketing technology team. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Kanopi Studios? I engaged Kanopi Studios to work on our WordPress sites. They’ve specifically focused on our accessibility project to make sure that we were compliant with upcoming legislation around site accessibility. **SOLUTION** What was the scope of their involvement?  Kanopi Studio had about six months to go through 16 WordPress sites for accessibility compliance. They came in guns blazing, making sure that all of our web assets were accessible to our end users. The team audited and remediated over 5,000 pages and adjusted the assets and copy as necessary.  Currently, they’re working with us on four other major projects. We’re in the middle of a cybersecurity initiative with them to make sure that we’re security compliant. What is the team composition?  Overall, we’ve worked with about 20 contractors on various projects with a consistent team of 10. Our main contact is Jen (Senior Project Manager). As we get to different parts of the project, they’ll bring in other project managers to handle that specific portion. We’ve also worked with their CTO and some of their cybersecurity specialists. How did you come to work with Kanopi Studios? I knew about them as Drupal developers from being in the same community. When I took on this project, I reached out to them to see if they did WordPress and went through a proposal. How much have you invested with them? We’ve invested almost $700,000. What is the status of this engagement? This project lasted between April–December 2020. We hit the ground running around August and completed the accessibility project in time. The partnership is still ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The difference between Kanopi Studios and the other vendors we worked with was night and day. They really set the bar for how a vendor should deliver and what to expect. The team has been so consistently good at rolling out items that we’re at the point where we’re not worried about their work. We know that they’re going to deliver quality work on time, and everything is going to be okay. How did Kanopi Studios perform from a project management standpoint? They do a really great job of managing their tasks. Even before they start working on a ticket, they’ll meet with us to make sure that they understand what’s going on and what’s expected of them. The team walks us through the requirements and works to figure out how the roll-out process. Their qualified developers then take care of the problem in the development stage. From there, they do an internal QA, and the project manager reviews the ticket before sending it to our team to verify. On top of that, they’re running at least four major projects concurrently, all of which are tracked in Jira. They’ve set up a special labeling system so that they know exactly what’s going on at any given time in our Jira system. This means that Jen can pull up updates for me immediately because the documentation is so great. What did you find most impressive about them? We really just hired them to augment our team and help out occasionally whenever we got overwhelmed. But, when this accessibility project came up, none of my team knew anything about the criteria.  We turned to Kanopi Studios, and they just brought on an accessibility expert to take over. She sat down with our team and stakeholders to walk us through what accessibility was and why it mattered. From there, she helped train our team on making changes and helped roll out both the code and copy. They’ve been so good at what they do that we’ve actually started bleeding them out to other parts of our company. For example, by the time our internal accessibility team was ready to go, we had two months of lead time to get ahead on everything. That allowed us to help out with other parts of the company, bringing sites that weren’t from our group remediated. Are there any areas they could improve? No, I’m completely happy with what they’ve been doing.  Do you have any advice for potential customers? You have to be direct and open. If you come to them with an idea (even if you don’t know exactly what you want) and ask them to be straight with you, then you’ll have the best relationship. They do well with frank conversations because they focus on the problem and then how to solve it, not the political/corporate jargon. --- #### Web Development for Nonprofit Organization **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Jan. 2019 - Aug. 2020 **Project Summary**: Kanopi Studios developed a website for a nonprofit organization. The team optimized the WordPress website and worked on a new feature, including UI/UX, wireframing, design, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Director, Nonprofit Organization - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jan 5, 2021 **Feedback Summary**: The website had a huge improvement, exceeding the client's expectations to the team. Kanopi Studios showed great performance and had a weekly meeting with the client to give updates about the project's status.  ""The team was always accessible and quick to respond." " **BACKGROUND** Please describe your company and your position there. I am the digital director of a non-profit that promotes diversity, equity and inclusion in corporate workplaces. We develop research, education, strategy and measurement tools to build positive change. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Kanopi Studios, and what were your goals? We hired Kanopi after a thorough search for a web development partner to identify, recommend, and implement major improvements to our Wordpress website experience. **SOLUTION** How did you select Kanopi Studios and what were the deciding factors? Kanopi stood out among other agencies as having broad expertise, thoughtful and principled management, a commitment to client service balanced with a focus on end user experience. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Wordpress website optimization and new feature/template development including strategy, u/x, wireframing, design, front and back end coding, QA and deployment. How many people from the vendor's team worked with you, and what were their positions? We work directly, daily, with a Project Manager and Technical Lead who are dedicated to our website; additional resources are brought in as needed per project and include developers, site builders, designers and u/x experts. We have worked with at least a dozen wonderful Kanopians to date. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The two words most often used to describe Kanopi and their work with us are "huge improvement". Kanopi has exceeded our expectations and is a true partner to our digital team. Describe their project management style, including communication tools and timelines. Kanopi uses Slack for quick messaging and Teamwork for project tracking. The team was always accessible and quick to respond. We connect frequently in focused Zoom calls to hash out website issues and map out project requirements. We always have a weekly status meeting to discuss our priority projects, and receive a weekly status deck to recap the weeks accomplishments and the goals for the week ahead. What did you find most impressive or unique about this company? They are women-led and founded on core values that align with organization's. Are there any areas for improvement or something they could have done differently? I think sometimes we are a difficult client and they could be more honest, and tell us so. --- #### Website Maintenance for Travel & Tourism Business **The Project** - Services: IT Managed Services, Web Development - Project size: $50,000 to $199,999 - Project length: Feb. 2019 - Ongoing **Project Summary**: Kanopi Studios provides ongoing maintenance and support for a Drupal Commerce site. They’ve implemented new features, optimized the site, and resolved legacy issues from a previous developer. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Director, Travel & Tourism Business - Industry: Hospitality & leisure - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — May 27, 2020 **Feedback Summary**: Kanopi Studios has successfully completed every task assigned with relative speed. They’re responsive to client needs and can jump on time-sensitive tasks whenever they occur. This speaks volumes to their remarkable project management skills. "“It’s obvious that they make client satisfaction their number one goal.” " **BACKGROUND** Introduce your business and what you do there. I’m the marketing director of a company in the travel and tourism industry. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Kanopi Studios? When I first started my position, I inherited a Drupal site that needed a lot of changes. The original Drupal agency I hired didn’t deliver up to par. Eventually, we tasked Kanopi Studios to help with ongoing site maintenance and improvements.  **SOLUTION** What was the scope of their involvement?  The site is based on Drupal Commerce and had a backlog of broken parts left over from our past engagement. Kanopi Studios came in to fix the issues before implementing new features and optimizing our site. What is the team composition?  We’ve worked with five people, including a project manager and about four developers. How did you come to work with Kanopi Studios? I used Clutch to research Drupal agencies and found Kanopi Studios. They were also recommended to me by a professional contact, so I decided to reach out to them and had a good experience. How much have you invested with them? So far, we’ve spent about $80,000, although, with the COVID-19 situation, we’re not spending nearly as much as we were before. What is the status of this engagement? We’ve worked with them since February 2019.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our site was a tremendous source of headaches until we found Kanopi Studios. They have a clear ability to deliver, and we’ve yet to give them a problem that they haven’t solved quickly. That’s just unheard of on our side. It’s obvious that they make client satisfaction their number one goal.  How did Kanopi Studios perform from a project management standpoint? The project management has been top-notch. They’re extremely responsive — if there’s a particularly urgent concern that comes up, they always step up to the plate to get things done. In terms of communication tools, we use Teamwork to manage their tasks. What did you find most impressive about them? The quality of the project management and dev work are my favorite parts of working with them — not to mention how friendly they are. Are there any areas they could improve? No, nothing specific comes to mind. Do you have any advice for potential customers? Do your research first and check out their team. Before we committed to the engagement, they let us talk to one of their developers rather than a sales person. That allowed our software developer to discuss our project specs with them and get a sense of their capabilities. --- #### Website & Mobile App Development for Sheriff's Office **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Dec. 2018 - Ongoing **Project Summary**: A sheriff's office hired Kanopi Studios to improve a website, making it mobile-friendly and functional. The team created wireframes and assisted with content generation. All development was done from scratch.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Communications, San Francisco Sheriff's Office - Industry: Government - Review Type: Phone Interview - Verified **The Review** — Feb 26, 2020 **Feedback Summary**: The team at Kanopi Studios delivered an accessible, mobile-responsive web platform. Their experienced team balanced being realistic and creative. Their collaborative approach supplemented their professional management style.  ""Overall, their team was collaborative, creative, and resourceful." " **BACKGROUND** Introduce your business and what you do there. I’m the director of communications at the San Francisco sheriff’s office. I manage all of the external communications to our stakeholders, which ranges from people that use our services, that come and go from our jails, their families and friends, people in public safety and law enforcement, government stakeholders, justice partners, and in general, the public of San Francisco. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Kanopi Studios? We didn’t have a functioning website. The only feature that worked well was the search for people in custody. Nothing else on our site communicated what our department does, and the information wasn’t delivered in a user-friendly format. The content was also not written in an accessible way. We were trying to bring the website up to modern standards, increasing the accessibility and making it mobile-responsive. **SOLUTION** What was the scope of their involvement? The team at Kanopi Studios developed a mobile-responsive website from scratch. They did all of the research, created the wireframes, and presented the idea. I had a stakeholder committee that reviewed all of their presentations. They also provided a copywriter halfway through the process to assist me with the writing. Along with having an accessible design, the website can be translated using Google Translate. How did you come to work with Kanopi Studios? Our Department of Technology and the city & county of San Francisco had approved 12 vendors, which we issued an RFQ to. We received four responses from vendors who submitted proposals. After the four vendors came in to present their ideas, we scored them as a group. I had a committee of different people in our department that were invested in the website, and we evaluated them based on that. Kanopi Studios came out with the highest score. How much have you invested with them? The project cost $325,000. What is the status of this engagement? We selected them in December 2018. After the contract process that lasted several months, we started working with them in May 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The team at Kanopi Studios was very experienced. They were realistic while remaining creative. The research that they presented was comprehensive and thorough. It was an adjustment to work with a distributed agency because I had never done that before. There was a bit of ramp-up time for me to feel comfortable, which I appreciated. I ended up feeling completely comfortable. They also drew on a variety of people across the US and Canada that brought different skills to the table. How did Kanopi Studios perform from a project management standpoint? Their project management style was excellent. What did you find most impressive about them? I thought their team was extremely professional. They also have a lot of experience with the city and county of San Francisco. Overall, their team was collaborative, creative, and resourceful. Are there any areas they could improve? Not anything that comes to mind. --- #### Website Management & Dev for Literary Organization **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Oct. 2019 - Ongoing **Project Summary**: Kanopi Studios improved a multi-faceted WordPress website for a literary organization. After a full site audit, they made recommendations to improve the code, update security, and drive conversions. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Director of Communications, Literary Organization - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 6, 2019 **Feedback Summary**: The collaboration is positive, and Kanopi Studios delivers on all requests. They work quickly to resolve existing issues, and their process is transparent. They are committed to the partnership and act as an extension of the team. "“They're attentive to all our needs.” " **BACKGROUND** Introduce your business and what you do there. We are an organization dedicated to writing and literary expression. We support writers and readers both in the United States and internationally. I'm the director of communications. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Kanopi Studios? We maintain a website that does a lot of things for us. It's an advocacy website, a news hub, and a resource for our users. We found it needed some improvements, and we hired Kanopi to help us with maintenance, security updates, and sitewide changes to drive more traffic, improve conversions, and provide more information to our users. **SOLUTION** What was the scope of their involvement? We have them on a monthly retainer. They provide all the services I mentioned on an ongoing basis. They do development work on our WordPress platform. The first order of business was a full site audit. They went through all our backend code, and they made notes about things that were working well and outlined places we could improve. What is the team composition? We have a dedicated project manager and a technical lead. As needed, we also work with other developers and specialists. How did you come to work with Kanopi Studios? We did an RFP and considered three different vendors for this contract. Kanopi's expertise in WordPress, their focus on client engagement, and my previous experience with them were all deciding factors in choosing them as our partner. How much have you invested with them? So far, we've spent less than $10,000. What is the status of this engagement? We just started working with them at the beginning of October 2019. That monthly retainer is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our team is very happy with them. So far, they've delivered all the improvements we've requested, and they troubleshoot very quickly. We've faced a few problems with forms and security issues, and they're helping resolve all those existing issues. Their solutions are clever, and they help us save money. They're attentive to all our needs. How did Kanopi Studios perform from a project management standpoint? They're highly responsive, and they stick to deadlines. We always know when a project is running ahead or running behind. We work with them through video conference, Teamwork, and Slack. What did you find most impressive about them? They're a partnership organization that is really committed to our needs. They help us think through our needs and high-level goals, they're friendly and fun to work with, and they really feel like a part of our team. Are there any areas they could improve? They're excellent, and there's nothing I can think of that they should improve. Do you have any advice for potential customers? Know what kind of relationship you want to have. Don't hold back with them, and be clear about your goals. We talk to them about everything, and they're as ambitious as we are. See them as a partner and follow their guidance. --- #### Ongoing Web Dev Maintenance for University Program Website **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Oct. 2018 - Ongoing **Project Summary**: Kanopi Studios provides site maintenance for a Drupal education website. They are also slated to redesign the site in the near future. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Communication Specialist, UCSF - Industry: Education - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — Nov 25, 2019 **Feedback Summary**: Deft problem-solvers, Kanopi Studios effectively rectifies flaws and maintains the site with alacrity. Customers can expect a top-notch team that is able to work within a tight budget. ""They're really friendly and easy to work with."" **BACKGROUND** Introduce your business and what you do there.I'm the communications specialist for a program called advancing new standards in reproductive health at the University of California, San Francisco. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Kanopi Studios ?Initially, we were just interested in support and ongoing maintenance on our Drupal website. **SOLUTION** What was the scope of their involvement?A previous vendor had built our site unsuccessfully, so when we first stared working with Kanopi they found a lot of errors in coding, and brought us up to speed. We had some issues getting ready for the modernization of the site. They did a whole tech audit, and reviewed everything that was going on in the backend of the site and improved the functionality. Now we're looking to them to redesign our website and bring it up to date.How did you come to work with Kanopi Studios ?We did an RFP, and viewed a bunch of other companies, and they were just the best. They were recommended to us by our department's communication manager and I knew they had worked with some other groups around UCSF and they were known for their Drupal expertise. How much have you invested with them?We've invested $20,000 – $25,000. Our budget for the redesign will be $50,000.What is the status of this engagement?We began working together in October 2018, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?They're really easy to work with, they're intuitive, and sometimes recognize problems before we recognize them. They're really great with working within our budget, so if there's a larger project they'll prioritize things.How did Kanopi Studios perform from a project management standpoint?We manage everything through teamwork. We don't have a lot raging fires that need to be tended to, but when we do we typically problem solve within a couple of hours.What did you find most impressive about them?They're really friendly and easy to work with.Are there any areas they could improve?No, I'm a complete superfan. I'm really happy with the work they've been doing. Even if you don't have a background in design, you can still work with them without any problems. --- #### Web Dev for Data Product Company **The Project** - Services: Web Development - Project size: Confidential - Project length: Apr. 2016 - Ongoing **Project Summary**: Kanopi Studios manages and continuously develops a Drupal website for a data product brand. The team provides proactive maintenance and regularly adds new features and capabilities to the site as needed. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** VP Marketing, General Data Company, Inc. - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Sep 17, 2019 **Feedback Summary**: The team's web management and development have improved the client's SEO efforts and customer engagement. Kanopi Studios provides high-quality, prompt service that meets every requirement and request. They work closely with the client's marketing team, enabling seamless collaboration. ""Kanopi Studios understands the needs and value prop of a complex company like ours." " **BACKGROUND** Please describe your company and your position there. General Data is multi-faceted company comprised of different business divisions in manufacturing, distribution, integration, service and healthcare sectors. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Kanopi Studios? Ongoing management, maintenance and continuing development of our Drupal-based website. What were your goals for this project? I needed a web development company who could take the time to really understand how our complex business divisions operate, what each of their unique value propositions are, and how they all come together under the General Data brand. In addition, understand who our customers are within each division, their unique buyer journeys, and how they prefer to access content and interact with us. With that understanding, act as an extension of our marketing team to help curate and manage our digital presence and successfully achieve our marketing and business development objectives. **SOLUTION** How did you select this vendor? I knew the owner, Anne, when we worked with another agency, and Anne was part of the team who worked on my project. She was critical to the successful implementation of that project. When I heard that she had started her own studio, I reached out to her to get a better understanding of what she wanted to do with her new company and what her focus and business philosophies were. They were in near-perfect alignment with what we needed, so the decision was easy. Describe the project and the services they provided in detail. For us, I believe this can be broken down into two areas. First, they provide ongoing PROACTIVE support and maintenance of our site. I emphasize "proactive" because that is exactly what I was looking for. They proactively take care of updates and issues, and bring advice and new ideas to us, instead of us having to bring it to them. Secondly, we continually have a number of development projects that add new features, capabilities and enhancements to our Drupal site, and Kanopi has successfully developed and implemented each of them. What was the team composition? I primarily work with a project manager, who brings in different Kanopi associates depending on the experience or skill sets needed for the particular task or project. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? We are a B2B company, and in the B2B world, your digital presence and digital marketing efforts are critically important, as engagement and buying decisions are often made by customers doing their own education and research. Kanopi's work has had a significantly positive impact on our SEO efforts, as well as our ability to deliver useful and relevant content to our customers in the manner they prefer. How was project management arranged and how effective was it? Project management is very reliable - there are rarely (if ever) any surprises or balls dropped with communicating needs, expectations, requirements, deliverables or project costs. In addition to Zoom conferences, Teamwork is primarily used as the project management platform. What did you find most impressive about this company? I can name two things. Kanopi Studios understands the needs and value prop of a complex company like ours. They also function as an extension of our marketing team. Exactly what we needed. Are there any areas for improvement? Not much I can think of regarding areas of improvement. --- #### Website Development and Maintenance for Environmental Foundation **The Project** - Services: Web Development - Project size: Confidential - Project length: Oct. 2014 - Ongoing **Project Summary**: Kanopi Studios designed and developed a website on WordPress. They continue to improve the interface between various pages, resovle bugs, and perform updates.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Communications Director, Goldman Environmental Prize - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 1, 2019 **Feedback Summary**: The website looks professional and the in-house team is happy with the customer service they’ve received. Kanopi Studios goes above and beyond to meet all needs, while their ability to quickly address urgent issues earned them trust. "“They're always trying to find the solutions that will make us happy.”  " **BACKGROUND** Introduce your business and what you do there. I'm the communications director at Goldman Environmental Prize. We seek to honor and support grassroots environmental activists around the world to help protect the environment and inspire others to do the same. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Kanopi Studios? We needed a vendor to develop a new website for us.  **SOLUTION** What was the scope of their involvement? Kanopi Studios built our current website in WordPress, managing both design and development. We’re particularly busy in spring, so we're doing a lot of updates on our website. Kanopi Studios implements all the changes and develops new templates and solutions for us. They also help us resolve bugs and improve the interface between our home page, a press page, and profile pages.  What is the team composition?  We work with a project manager and two or three other members of their team.  How did you come to work with Kanopi Studios? The relationship had started before I joined the company.  What is the status of this engagement?  We started with them in October 2014, and the partnership is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  The website looks very professional, which is important for our business. If we have an urgent issue, Kanopi Studios resolves it as soon as possible. They have a system for marking the urgency of the projects, which has been working very well. In addition, they're able to come up with solutions that are creative and unique. I don't have the technical expertise, so I appreciate having a partner who is able to think through things and make recommendations.  How did Kanopi Studios perform from a project management standpoint?  They're very responsive and great communicators. We use Teamwork to keep track of the projects and we also use email and phone to stay in touch.  What did you find most impressive about them? They're always trying to find the solutions that will make us happy. They're willing to work with us, even when we have our moments of stress. Are there any areas they could improve? In a perfect world, they'd have more developers. However, they're very responsive, especially when it comes to urgent projects, so we haven't had any issues.  Do you have any advice for potential customers? Be clear, transparent, and consistent in communication. Also, make sure you have a good relationship with your project manager. We found a monthly video call to be very helpful as well.  --- #### Web Dev for Telecom Company **The Project** - Services: Web Development - Project size: Confidential - Project length: May 2019 - Ongoing **Project Summary**: Kanopi Studios provides web development and content services for a telecommunications provider. They modify content on a Drupal website to make it more usable and accessible. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Director, Telecom Provider - Industry: Telecommunications - Client size: 5,001-10,000 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 29, 2019 **Feedback Summary**: Website audits have improved dramatically since the engagement began, and Kanopi Studios' high-impact tactics have received positive feedback from key stakeholders. Their consistent communication, responsiveness, and trustworthiness make them a valuable partner. ""Kanopi Studios gets results; they know what they're doing." " **BACKGROUND** Introduce your business and what you do there.  I'm the director of marketing for a telecommunications provider. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Kanopi Studios?  We were trying to find a solution to build out our website in a more efficient and user-friendly manner. We wanted to enhance the speed and usability of the site in general, in hopes that this would increase conversions. **SOLUTION** What was the scope of their involvement?  Kanopi Studios is providing web development and content services. They work in Drupal. They modify some of the content on the website and rearrange it so that it’s more usable and better accessible by my end users. Everything else, I left up to them. I hand them the keys and let them drive the project. What is the team composition?  We work with 5–6 people. Our project lead is the main point of communication. The technical team members join the calls on a regular basis and support the project as needed. I expect the total number will grow as we move into the next phase.  How did you come to work with Kanopi Studios?  An employee at my previous job introduced me to them. I met with Anne (CEO/Founder, Kanopi Studios), who outlined what they could do for us in a succinct and engaging manner. I brought them on, and they delivered on everything that they said they would. Because of that positive experience, I told my new boss that we should use them for web design.  What is the status of this engagement?  Work started in late May 2019 and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Kanopi Studios didn't come in and try to maximize their dollars. From day one, they work to maximize their value. I trust them implicitly. They do very thorough technical audits, and they’re excellent at prioritizing the results. They separate minor issues with the website that can be put at the end of the queue from the ones that need to be repaired tomorrow. They focus their energies on high-impact, high-result tactics.  They came to my current company and have performed just as well as they did for the previous company. I have a different project manager and technical lead, which speaks to the consistency of their process and approach. I highly recommend Kanopi Studios.  How did Kanopi Studios perform from a project management standpoint?  Their project management team is great. They do a weekly video call with us, and we can always tell that they’re giving us their undivided attention. Kanopi Studios’ project managers are almost overwhelmingly efficient. My challenge is keeping up with their process. Notes, next steps, or tasks from the meeting are documented and pushed out quickly. Overall, they do a really good job of communication through weekly calls, emails, project updates, and Slack. The personal touch and super-efficient workflow have made this partnership a really good experience for us.  What did you find most impressive about them?  Kanopi Studios gets results; they know what they're doing. Are there any areas they could improve?  Nothing's come up yet in our current engagement. I also can't think of one instance in my prior engagement where we had to wait for them or had any issues. --- #### Enterprise Website Redesign and Development for Nonprofit **The Project** - Services: Web Development - Project size: Confidential - Project length: Jan. - May 2019 **Project Summary**: Kanopi Studios redesigned and redeveloped an enterprise website for a nonprofit to make it more responsive and searchable. The team also migrated the site to Drupal 8 and Pantheon. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Communications Manager, Medical Foundation - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Jul 29, 2019 **Feedback Summary**: The restructuring of the website positioned the client as an authority in the field, appealing to a wider audience. Throughout the agile development project, Kanopi Studios was on top of development and communication, adhering to timelines. ""We had access to a host of resources at any given point in time." " **BACKGROUND** Please describe your company and your position there. I'm a digital communications manager and project lead for the redesign and re-development of our enterprise website. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Kanopi Studios? The redesign and development (and move) of our enterprise website. We moved from Processwire to Drupal 8, and from internally hosted to Pantheon. What were your goals for this project? We needed a responsive, searchable, easy to navigate and compliant website for our enterprise website. We were focused on paring down the content and focusing on the tasks our audience needed to accomplish. **SOLUTION** How did you select this vendor? We had a 3 vendor competitive bid. We went with Kanopi as it was very clear that we would be a priority for their team and they made it abundantly clear they were committed to understanding our needs and outcomes. Describe the project and the services they provided in detail. We provided a business requirements document, a brief site map, a content audit and brand guide. Kanopi did not provide content (except for about 5 pages worth) or significantly source photos. We needed them to focus on the function and the design more than the written content. What was the team composition? We had a total of 17 people, between internal resources and Kanopi. Our main point of contact was Tim, as the project manager and Jason, as the main developer. Kim was our initial designer and she worked very hard to understand our aesthetic focus and balance our brand between authoritative and approachable. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? This was a complete redesign, positioning us as the authority in our field. This redesign helped us focus on our audience. How was project management arranged and how effective was it? We had weekly calls for project management, and my developer and Jason (Kanopi) developer also had frequent calls. We did agile development and discovery and in 12 sprints we only extended 1 deadline by 24 hours. We used Teamwork, which was great for task management and documentation. What did you find most impressive about this company? We had access to a host of resources at any given point in time. I never felt like Kanopi couldn't address an issue or didn't have the bandwidth to support us. I loved feeling like our teams meshed and that as people, I get along with them! Are there any areas for improvement? None - I'd work with Kanopi again in a heartbeat. --- #### Drupal Development and Maintenance for a Mental Health Education Website **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: June 2017 - Ongoing **Project Summary**: Kanopi Studios provides ongoing support and maintenance for a Drupal platform on a monthly basis. In addition to bug fixes and scheduled module and security upgrades, they add features upon request. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Consultant, Mind Your Brain - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 8, 2019 **Feedback Summary**: As evidenced by overarching web metrics and the business’s stability and functionality, Kanopi Studios has provided a satisfying level of ongoing services. Technical acumen, Drupal expertise, and industry presence set them apart from the competition. They’re communicative, organized, and reliable. "“We met with a lot of teams, but they were the best— and it's shown.”     " **BACKGROUND** Introduce your business and what you do there. Mind Your Brain is a company focused on developing courses and information for mental health professionals. Our organization is largely based around the work of Dr. Dan Siegel, a world-renowned author and speaker with a Harvard medical degree. I'm a consultant on the marketing and product development area.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Kanopi Studios? We were looking for a firm to help us with our website, which is built on the Drupal platform. At the baseline, we needed month-to-month maintenance and minor feature upgrades. We also hired them for the more significant updates and changes we need to make.  **SOLUTION** What was the scope of their involvement? Kanopi Studios provides monthly maintenance and base support. This level of service mainly revolves around minor frontend tweaks, security and module updates, and bug fixes.  Some of the larger projects they've done have ranged from adding new features to updating how we handled aspects of the site on the backend.  Recently, they created a functionality  we've termed an "all-access pass." This feature allows users to purchase access to our entire library, rather than buying individual courses.  What is the team composition?  Our main points of contact are a project manager and a Drupal developer. A few others from Kanopi Studios work for our business in the background.  How did you come to work with Kanopi Studios? When we decided to move on from our previous developer, we conducted a thorough review process and considered several different firms. Kanopi Studios came highly recommended. We met with them a few times to talk through their experience and methodology. They were a good fit for us.  How much have you invested with them? We've spent between $10,000–$50,000 so far.  What is the status of this engagement? We started working together in the middle of 2017 and have an ongoing partnership.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? To assess Kanopi Studios, we look at the overall health of our business including more general web metrics. They make sure everything is working the way we want it to. The work that they're providing our company is up to our standards.  How did Kanopi Studios perform from a project management standpoint? Kanopi Studios keeps everything very well-managed. They're always on top of tasks and are skilled communicators. They keep our team appraised of progress.  What did you find most impressive about them? From a technical standpoint, Kanopi Studios has a tremendous knowledge of Drupal. Along with their internal developers, the team is well-connected and plays a significant role within the larger Drupal developer community. They have quite an extensive reach in that space, and their fingers are always on the pulse of new trends.  They're very helpful when it comes to fixing a new problem or considering how to add new features. If they haven't done a task before themselves, they invariably know someone with the necessary skill set who can quickly provide answers. Are there any areas they could improve? I really can't think of any. I've worked with many different firms over the years in a variety of roles, and Kanopi Studios performs very well. They're skilled and efficient. They communicate effectively and have maintained stability within the team they assigned us. We've had a positive experience so far.  Do you have any advice for potential customers? Trust your first impression when you first meet Kanopi Studios. We met with a lot of teams, but they were the best— and it's shown.  --- #### Web Dev and Maintenance for Environmental Nonprofit **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Oct. 2017 - Ongoing **Project Summary**: Kanopi Studios is contracted for ongoing maintenance and troubleshooting for a suite of Drupal websites. They manage all updates and also support feature development efforts as needed. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Visual Media Manager, ACEEE - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jan 30, 2019 **Feedback Summary**: Their work led to consistently updated websites with cleaner code than before, which frees up time for internal staff to focus on content creation. Kanopi Studios maintains regular communication, making tech-related matters easy to understand while anticipating any possible issues. ""The peace of mind Kanopi Studios delivers cannot be understated." " **BACKGROUND** Please describe your company and your position there. I’m the visual media manager for an environmental and energy nonprofit. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Kanopi Studios? We hired them to provide maintenance and troubleshooting for our suite of Drupal websites and to deliver expertise and dev support on adding features to the sites. What were your goals for this project? Our main goal was to move the day-to-day management of our websites to Kanopi Studios, which would free up our in-house staff so that they can manage content better. **SOLUTION** How did you select this vendor? We identified vendors through conferences and online "best of" lists. Kanopi Studios stood out for having reasonable prices and Drupal-specific expertise. What stood out the most to us, though, was that they’re a woman-owned business, which helped us achieve our organizational goal of hiring minority-owned vendors. Kanopi also impressed us by being incredibly well-organized. Describe the project and the services they provided in detail. Besides handling all our core and module updates, as well as managing server-related updates related to our websites. Kanopi Studios is always offering recommendations for improving our websites based on their experience with their other clients. Their documentation and workflows follow industry and Drupal-recommended best practices, which is not a given out there. What was the team composition? They assigned a primary contact and a backend engineer. They allocate frontend developers, designers, and themers as necessary. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Our websites are better built and cleaner, in terms of code, than they were when we handed them over. They’re now up to date and our staff spends zero time troubleshooting problems or bringing crashed sites back online. The peace of mind Kanopi Studios delivers cannot be understated. How was project management arranged and how effective was it? Kanopi Studios communicates project statuses through Teamwork. They’re very good at keeping everything up to date and I can always view the status of a task by checking online. What did you find most impressive about this company? I think there's a professionalism at Kanopi Studios that is not always present in the web development world. They’re adept at bridging the gap between plain language and tech-speak. They also make sure they’re thinking about any possible side effects caused by executing a task and they’ve mastered the almost lost art of effective, friendly customer service. Are there any areas for improvement? I have zero complaints about my partnership with Kanopi Studios. --- #### Drupal Development for Economic Nonprofit **The Project** - Services: Web Development - Project size: $200,000 to $999,999 - Project length: Nov. 2013 - Ongoing **Project Summary**: Kanopi Studios redesigned an existing website and migrated it onto Drupal 7. They built wireframes, streamlined the UX, and simplified maintenance structures.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Technology Manager, Ludwig von Mises Institute - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 30, 2019 **Feedback Summary**: The website is not only intuitive and robust but also easy for staff to maintain and update. Kanopi Studios kept the project on track and under budget while implementing creative, elegant solutions. Their helpful advice, timely deliveries, and outstanding quality of work set them apart.  ""The entire team is extremely responsive, accommodating, and pleasant." " **BACKGROUND** Please describe your company and your position there. The Mises Institute is an educational organization dedicated to researching and teaching the Austrian School of economics and politics. We publish books and journals, produce videos and podcasts, host conferences around the world, and offer free online resources. As technology manager, I handle audio and video production, graphic design, and management of our website.  **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Kanopi Studios? We first worked with their founder when she was our project manager with another vendor. When she started Kanopi Studios, we stayed with that firm for support and ongoing development. After a year, we moved to Kanopi Studios. That move was a game-changer, and we've been happy ever since. What were your goals for this project? In 2013, we redesigned our site from the ground up, moving our robust website from a proprietary setup to Drupal 7. Our goal was to build an attractive, efficient site that our staff could easily manage and constantly improve. **SOLUTION** How did you select this vendor? We interviewed several vendors. The deciding factor was the founder's professionalism and our ease in interacting with her. Describe the project and the services they provided in detail. We evaluated our mission and organizational goals throughout the wireframe design, architecture, site management, and launch. We interacted extensively and scheduled many conference calls. Since the launch, we've continued with ongoing improvements, development, and maintenance. Because our website evolved over 15 years, it was a rat's nest of dysfunctional systems. Building a new home and importing a huge database into Drupal was extremely challenging, but they made it happen. We're constantly improving our website and launching new development projects. We are working on a text-to-speech project and an API that will expand and improve site performance and features. What was the team composition? We mostly spoke with our project manager, information architect, and UX expert. We had limited interaction with the graphic designer and technical team, so I'm not sure how many people were involved. After launch, most of our interactions have been with our project manager and technical lead. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? The most obvious impact has been the improved, responsive site design and streamlined website management. It's easy to add and edit content. Another unexpected impact has been the expansion of Drupal site features. For example, it's easier to host RSS feeds of our podcasts and audiobooks, feed them to platforms like Stitcher and Spotify, and add Spanish and Korean translations of our website. We had 11,507,718 unique page views in 2018, and mobile device and tablet sessions accounted for more than 3.9 million total visits. The website is key to reaching new audiences and younger demographics. For example, 48% of our online readership in 2018 was under the age of 35, and nearly 47% of all sessions occurred on mobile devices. Their team makes this ongoing creative growth possible. Looking to the future sets us apart. How was project management arranged and how effective was it? They're professional and systematic. The founder has managed the entire process. While quite responsive to our ideas and suggestions, she keeps the project on track and under budget. Our current project manager and tech lead are fantastic. They're quick to respond to and solve problems. Since we're a nonprofit, it's important that they are also cognizant of our budget and timeline. They break down invoices, so we know how they spend every minute and dollar. We communicate weekly through video conferencing, but they are regularly available through email and Teamwork and are always open to schedule meetings. The entire team is extremely responsive, accommodating, and pleasant. Their customer service is impeccable. Sometimes the founder calls, out of the blue, to see how things are going. They make us feel like their most important client. What did you find most impressive about this company? I've never worked with a company that balances customer service, friendliness, work quality, deadlines, and professionalism so well. They are simply the best. We are pleased to work with Kanopi Studios and always recommend them. I've worked here for nearly 18 years, and hiring them was the best website-related decision we've ever made. Are there any areas for improvement? We should have been slightly more hands-off. They accommodated our constant requests and changes, but we should have stepped back and let the experts run with it. --- #### Web Dev for Mid Size Technology Company **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Aug. - Nov. 2018 **Project Summary**: Kanopi Studios updated a website in WordPress. They refreshed its look and feel, and they made future content updates easier and less likely to cause crashes. The team now provides ongoing support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Enterprise Account Executive, Mid Size Software Company - Industry: Information technology - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jan 17, 2019 **Feedback Summary**: The site experiences less downtime and has received positive feedback from internal stakeholders. Kanopi Studios ran a smooth collaboration from start to finish. Their team demonstrated technical expertise and delivered high-quality products on time and at excellent value. ""The team truly invested itself in our project and its success." " **BACKGROUND** Please describe your company and your position there. I am an enterprise account executive for a mid-sized technology company. We provide infrastructure to build, launch, and run Drupal and WordPress websites. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Kanopi Studios? Our own website was outdated, but every time our marketing team made changes, the site would go offline. We engaged Kanopi Studios to revamp the site and make it easier for us to update content as needed. What were your goals for this project? We wanted to give our site a modern look and feel to reflect our company’s growth. **SOLUTION** How did you select this vendor? We spoke with three vendors. Kanopi Studios best understood our needs and provided a solid plan for how they planned to complete the work. Describe the project and the services they provided in detail. Kanopi Studios redesigned and developed our website in WordPress. They now provide ongoing updates. What was the team composition? We worked with a group of WordPress developers. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Our marketing team can now push out updates much faster without worrying about site crashes. How was project management arranged and how effective was it? The project ran smoothly from start to finish. Kanopi Studios had a talented team with proven expertise in web development. They exceeded our expectations throughout. What did you find most impressive about this company? The team truly invested itself in our project and its success. They cared about meeting our deadlines and delivering excellent products. Are there any areas for improvement? No, I can’t think of anything. --- #### Web Dev and Design for BI Company **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Dec. 2018 - Ongoing **Project Summary**: Kanopi provides various services, including website maintenance and design updates. They performed a technical audit to identify key concerns and now work with the internal team to solve problems. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP Marketing, Zoomdata - Industry: Information technology - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Dec 22, 2018 **Feedback Summary**: Unlike other firms, Kanopi has a skilled team that effectively communicates project concerns and updates. They hold regular meetings to discuss progress, and the partnership has been excellent so far. ""Their employees are great; everyone is incredibly skilled, knowledgeable, and nice." " **BACKGROUND** Please describe your company and your position there. I'm the VP of marketing for Zoomdata, a modern business intelligence company for big and streaming data. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Kanopi Studios? We needed a partner to administer and manage the website, as well as refresh the design. What were your goals for this project? We wanted to maintain a sound, technical website and refresh the design. **SOLUTION** How did you select this vendor? The frontend developer and account manager of a previous partner took a job at Kanopi, and when I started looking into them, I realized they were organized and professional. Their team was also skilled, so I hired them. Describe the project and the services they provided in detail. The first thing Kanopi did was a technical audit to determine what was effective and what needed to change. They then began fixing the system, including our hosting situation. They manage our development and production web servers and take care of our Drupal code. They also maintain our site and keep the design fresh and updated; we hadn't changed it in over three years. Kanopi is already implementing the new CSS. What was the team composition? I work with three support members, a strategist, and a designer. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? We're in the early days of working with Kanopi, but I can already see a huge difference. How was project management arranged and how effective was it? They're efficient, using a small set of management and communication tools that they quickly added us to. They work well with our internal team and the multiple stakeholders for the main site, developer site, and documentation site. We have weekly meetings to discuss goals, priorities, and progress updates. What did you find most impressive about this company? Their employees are great; everyone is incredibly skilled, knowledgeable, and nice. They know what the site needs to function properly and to attract and convert visitors. It's a been a joy to work with them. Are there any areas for improvement? No.  --- #### Drupal Development for Boutique Fitness Studio **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: May - July 2018 **Project Summary**: Kanopi Studios provided immediate security support for a Drupal website, as well as additional development work as needed. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Pelo Fitness - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 8, 2018 **Feedback Summary**: Kanopi Studios' dedication to quickly meeting the urgent needs of the company is exceptional. In addition to their ability to patch up security issues and provide quality development support, their team is very responsive, efficient with their time, and easy to communicate with. "“Their quick response and sense of urgency to our needs set them apart–they were unbelievable.” " **BACKGROUND** Introduce your business and what you do there. I'm the owner of Pelo Fitness, a boutique fitness studio chain with two locations in San Francisco, Calif. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Kanopi Studios? We weren't happy with our previous developers, so were were looking for a new vendor ASAP as we started having some security issues with the site. **SOLUTION** What was the scope of their involvement? Kanopi Studios provided immediate, emergency security patching for our website on Drupal. They also continue to provide ongoing maintenance and additional development work for the site as needed. We may engage them for some web design services in the near future as well. What is the team composition? We worked with two people primarily. How did you come to work with Kanopi Studios? We found them on Drupal.org and were drawn to their website. We liked the fact that they're an all-female company and felt they were honest in their approach to the work we needed done. How much have you invested with them? We probably invested less than $10,000. What is the status of this engagement? We worked with them from May–July 2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? When we called Kanopi Studios for immediate help, they were able to quickly patch up holes in our online security. Their quick response and sense of urgency to our needs set them apart–they were unbelievable. How did Kanopi Studios perform from a project management standpoint? They were fantastic overall. We had great success communicating to their team via video conferencing, and they were able to answer every question we had. They also worked quickly and were very efficient with their time, so we got a great value overall. What did you find most impressive about them? We'd worked with three providers before Kanopi Studios, but none of the relationships went as smoothly as it did with them. They're easy to communicate with, making concepts easy for us to understand and remaining accessible to us throughout the engagement. They're also very reasonably priced for a US-based company. Are there any areas they could improve? No. They were great all around. Do you have any advice for potential customers? No, because my relationship with Kanopi Studios was so easy. --- #### Website Redesign for Home Cleaning and Restoration Firm **The Project** - Services: UX/UI Design - Project size: $200,000 to $999,999 - Project length: Jan. - Sep. 2018 **Project Summary**: Kanopi Studios handled design and development for a new website using UX wireframes, mood boards, and a pattern library. They also migrated existing content and introduced geolocation and scheduling features. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP of Marketing, COIT Cleaning and Restoration - Industry: Other industries - Client size: 5,001-10,000 Employees - Review Type: Online Review - Verified **The Review** — Sep 28, 2018 **Feedback Summary**: Kanopi Studios instituted an effortless collaboration using multiple management tools to ensure direct communication with key players. Their personable team fostered a collegial atmosphere and a productive partnership, improving page views, bounce rates, and conversions. ""Building a website is never easy, but working with people you both respect and like makes a huge difference."  " **BACKGROUND** Please describe your company and your position there. I’m the VP of marketing for COIT Cleaning and Restoration, a full-service cleaning company that handles both regular maintenance and one-off projects. We have locations spanning North America in Canada and the US. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Kanopi Studios? Our website was last updated in 2011 to an older version of Drupal. As a result, it needed to be completely rebuilt on the latest Drupal platform with a UI/UX that could serve both corporate and franchise locations. What were your goals for this project? We wanted a fresh, modern website that would guide consumers through a simple journey. **SOLUTION** How did you select this vendor? We learned about Kanopi Studios through a different digital agency that we used for our wireframes. Soon, we realized that we wanted to work directly with Kanopi Studios. Describe the project in detail. Before building the site, they developed UX wireframes and put together a design plan via mood boards and a complete pattern library. They also migrated our existing content and introduced scheduling and geolocation capabilities. What was the team composition? Kanopi Studios provided an amazing project manager, a lead developer, and a UX lead, among others. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Within a month of launching the new site, our bounce rate decreased by more than 10% in the US and 63% in Canada. Best of all, page views and conversions also increased, growing 24% and 30% respectively. How effective was the workflow between your team and theirs? After we established an unimpeded relationship with Kanopi, the project ran smoothly and stayed within our timelines. Working with other companies, I’ve only been able to speak with project managers. But Kanopi provided access to the right people. It was easy to communicate with the project manager and lead developer, especially over Slack and Teamwork. Our seemingly instant communication was amazing and made the project flow quickly and efficiently. What did you find most impressive about this company? Kanopi Studios’ staff members are their most impressive assets—extremely intelligent, experienced, and personable. Building a website is never easy, but working with people you both respect and like makes a huge difference. Are there any areas for improvement? I can’t think of anything. --- #### Drupal Migration for Professional Graduate School **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Apr. - Oct. 2016 **Project Summary**: Kanopi Studios migrated an obsolete CMS to an updated version of Drupal. They retained the platform’s content, rebuilt custom modules, and developed a new backend. They also redesigned the website’s UI/UX. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sr. Director of IT, Professional Graduate School - Industry: Education - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 10, 2018 **Feedback Summary**: Kanopi Studios led and completed an intricate CMS migration. Their masterful use of Drupal helped revitalize a software development pipeline. They delivered a mobile responsive platform that performs well across all relevant devices. The site’s frontend is attractive and intuitive. "“They produced what they promised and did so on time.” " **BACKGROUND** Introduce your business and what you do there. I’m the senior IT director for a professional graduate school. We offer an interdisciplinary program that combines elements of computer science, social science, law policy, and economics to teach students how to improve IT systems. Our studies include analyzing the impact of advanced technology on both the individual and society as a whole. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Kanopi Studios? We’d been using Drupal as our CMS for over 10 years before that version neared its end-of-life. Therefore, we had to migrate our system to the new version. However, we amassed a variety of custom modules and thousands of content pieces throughout the prior decade. As a result, the migration’s scale and a proposed website redesign proved more than our internal resources could handle at once. We hired Kanopi Studios to accomplish this project for us. **SOLUTION** What was the scope of their involvement? Kanopi Studios analyzed all of our content and developed a plan to migrate those files to the new version of Drupal. They had to recreate the functionalities we had in place by integrating the off-the-shelf modules that come with Drupal. If a replacement module wasn’t available, they were required to create the unique code themselves. This process included designing and developing a new backend that’s capable of storing all of our content. Once they executed the migration, they completely redesigned our website’s frontend. Ultimately, they delivered a responsive site that works well on all devices. What is the team composition? We worked with an assigned project manager, 2–3 developers, a UX resource, and a designer. Different parts of the project required different expertise, but we interacted with roughly six people over the course of the engagement. How did you come to work with Kanopi Studios? We sent out an RFP and got responses from multiple vendors. Upon reviewing the proposals, Kanopi Studios stood apart from the other candidates by having the most experience with Drupal. In addition to a reasonable asking price, they provided a detailed solution that accurately addressed our problem. How much have you invested with them? We spent around $130,000. What is the status of this engagement? Our involvement with them took place from April–October 2016. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Kanopi Studios successfully migrated our Drupal platform while preserving all the content that we’ve built up over the years. They worked hard to achieve a responsive design that works well on both mobile and large desktop displays. How did Kanopi Studios perform from a project management standpoint? As with any project of this size, we had to stay on top of everything and spend the extra time to keep communication clear. The project manager was responsive and kept us informed regarding their progress. They gave us accounts on Teamwork Projects so we could track different aspects of the engagement and communicate with them. They met the promised delivery dates, so we’re happy with their overall performance. What did you find most impressive about them? Their expert knowledge of Drupal facilitated a quick and effective migration. They also helped modernize our software development process. By utilizing Git source code control and a series of other tools that enabled us to do automated deployments, we were able to develop an updated software pipeline. Are there any areas they could improve? I don’t have any significant recommendations. Do you have any advice for potential customers? I find that a lot of clients underestimate the effort that’s required from them to ensure a project is completed on time. It’s important to have an honest conversation at the start of the engagement to outline the responsibilities of both parties. --- #### Website Redesign & Migration for Education Company **The Project** - Services: Web Design, Web Development - Project size: Confidential - Project length: Jan. - June 2021 **Project Summary**: Kanopi Studios updated the website design of an education company. The team helped the client migrate their website to a new Drupal version and create a new design. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Program Coordinator, Education Company - Industry: Education - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Feb 14, 2025 **Feedback Summary**: Kanopi Studios successfully migrated the client's website to a new Drupal version. They also ensured that the website's branding aligned with the client's overall brand. Kanopi Studios was knowledgeable and taught the client how to update the site. The team met deadlines and communicated via Zoom. ""They were all knowledgeable and helpful."" **BACKGROUND** Please describe your company and position.I am the Program Coordinator of an education company.Describe what your company does in a single sentence.We are a Master's program in healthcare administration and interprofessional leadership. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Kanopi Studios to accomplish?Revamp our program websiteUpdate website design **SOLUTION** How did you find Kanopi Studios?Online SearchReferralWhy did you select Kanopi Studios over others?High ratingsPricing fit our budgetGood value for costHow many teammates from Kanopi Studios were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We hired Kanopi because our website need to be updated to a new Drupal migration. Kanopi helped us with the migration and creating a new, revamped website. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Migrating to a new drupal level by a certain date and making sure the branding aligned with the overall companyDescribe their project management. Did they deliver items on time? How did they respond to your needs?We met via Zoom to discuss the progress, what we wanted, what we wanted to change and when we needed these updates made. Very reliable and had open communication with us via email and Zoom. What was your primary form of communication with Kanopi Studios?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We worked with a small team and they were all knowledgable and helpful. Work was efficient and they also taught us how to mange and make updates to our site on our own if needed.Are there any areas for improvement or something Kanopi Studios could have done differently?No --- #### UX/UI & Web Design for Cultural Nonprofit Organization **The Project** - Services: UX/UI Design, Web Design - Project size: Confidential - Project length: Nov. 2024 - Feb. 2025 **Project Summary**: Kanopi Studios provided web design services for a nonprofit organization. The team was tasked with creating wireframes, a color palette, graphic designs, page templates, and functional block components. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Burning Man Project - Industry: Non-profit - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 14, 2025 **Feedback Summary**: Kanopi Studios successfully delivered the designs and stayed within budget, meeting the client's expectations. The team was highly professional and attentive to detail, leading the client throughout the engagement. Kanopi Studios also provided timely deliverables despite some internal changes. ""They were a good partner for our project."" **BACKGROUND** Please describe your company and position.I am the CTO of Burning Man ProjectDescribe what your company does in a single sentence.The Burning Man Project's mission is to promote the values of Burning Man through the arts, culture, education, and civic engagement. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Kanopi Studios to accomplish?Navigation and searchability of web site **SOLUTION** How did you find Kanopi Studios?RFPWhy did you select Kanopi Studios over others?Great culture fitGood value for costCompany values alignedHow many teammates from Kanopi Studios were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.produce designs and templates for a revised website, Deliverables include:Wireframestopographycolor paletteGraphic designsPage templatesFunctional block components **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Approval of designs and budget trackingDescribe their project management. Did they deliver items on time? How did they respond to your needs?Working with Kanopi has been one of the best outsourcing partnerships I have ever worked on.  We discussed process upfront and had a plan for deliverables.  They hit all their deliverables even though we had some internal changesWhat was your primary form of communication with Kanopi Studios?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Attention to detail and professionalism.  They led us and when we had differing opinions they responded with data and examplesAre there any areas for improvement or something Kanopi Studios could have done differently?No  - They were a good partner for our project. --- #### Website Management for Civic & Social Organization **The Project** - Services: Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: Apr. 2021 - Ongoing **Project Summary**: Kanopi Studios provides ongoing website management for a civic and social organization. The team is tasked with integrating features, optimizing search functionality, and layout redesign. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Manager Administration & Diversity, Informed Opinions - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 6, 2023 **Feedback Summary**: The team successfully implemented a complicated plugin that's been crucial to the site's ongoing success. Kanopi Studios is highly responsive and collaborative, and internal stakeholders are particularly impressed with the vendor's project management style. ""Kanopi Studios respond in a timely manner, investigates issues promptly, and offers prioritized solutions."" **BACKGROUND** Please describe your company and position. I am the Manager Administration & Diversity, Equity and Inclusion of Informed Opinions Describe what your company does in a single sentence. We amplify the voices of women and gender-diverse people. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Kanopi Studios to accomplish? Management for multiple websites **SOLUTION** How did you find Kanopi Studios? Referral Why did you select Kanopi Studios over others? Referred to me What was your primary form of communication with Kanopi Studios? Virtual Meeting Describe the scope of work in detail. Please include a summary of key deliverables. Kanopi has been providing us with website management for two years for multiple websites. As well, they have updated our websites with pop up features, gating, search functionality, menu redesign, and more. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Maintain a complicated plugin that's crucial to our site Successfully implement some redesign features Ensure that the websites are functioning optimally Describe their project management. Did they deliver items on time? How did they respond to your needs? Kanopi Studios respond in a timely manner, investigates issues promptly, and offers prioritized solutions that fit our budget. What did you find most impressive or unique about this company? Great project management. Are there any areas for improvement or something Kanopi Studios could have done differently? Not at this time. --- #### Web Dev for University **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Sep. 2019 - May 2021 **Project Summary**: Kanopi Studios provided web development services for a university. They migrated a public website from Sitecore to Drupal 8. They also continued to provide ongoing support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Assistant VP of Web Strategy & Dev, University - Industry: Education - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Mar 22, 2023 **Feedback Summary**: Thanks to Kanopi Studios's efforts, the site was built within budget and on time, meeting the client's expectations. The team was communicative, responsive, and pleasant to work with, which guaranteed a smooth and seamless workflow. Their cost-efficiency was a hallmark of their work. ""They are very responsive and pleasant to work with."" **BACKGROUND** Please describe your company and position. I am the Assistant VP for Web Strategy and Development of (a/an) Education Describe what your company does in a single sentence. Roosevelt University is a national leader in educating socially conscious citizens for active and dedicated lives as leaders in their professions and their communities. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Kanopi Studios to accomplish? Move our public website from Sitecore into Drupal Provide ongoing support **SOLUTION** How did you find Kanopi Studios? Referral Why did you select Kanopi Studios over others? Good value for cost Referred to me Other What was the size of Kanopi Studios’s team? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. Kanopi helped us migrate our primary public website from Sitecore into Drupal 8, including custom development. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Site was built within budget Describe their project management. Did they deliver items on time? How did they respond to your needs? Our project manager was very good, clear in communication. Project was delivered in a reasonable time, given limitations on the client side. What was your primary form of communication with Kanopi Studios? Virtual Meeting Email or Messaging App What did you find most impressive or unique about this company? They are very responsive and pleasant to work with. Are there any areas for improvement or something Kanopi Studios could have done differently? None that I can think of. --- #### Drupal Website Design for National Parks Nonprofit **The Project** - Services: Web Development - Project size: Confidential - Project length: Nov. 2017 - Ongoing **Project Summary**: Kanopi Studios provided discovery, project management, and architecture for a Drupal website.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Developer, Environmental Nonprofit - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Mar 27, 2020 **Feedback Summary**: Kanopi Studios fostered greater site traffic and impressed stakeholders. The project management was very communicative.  ""The team is excellent at communicating." " **BACKGROUND** Please describe your company and your position there. We are a non-profit that support the national parks in the San Francisco Bay Area. I am the web developer. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Kanopi Studios? We hired them for discovery, design, architecture and building of a website in Drupal. We hired them for smaller websites as well. We also use them for ongoing development and support projects. What were your goals for this project? To have a new, more responsive design; to have a site that worked well for the editors; to have a site that worked well for our many programs; and to convert hundreds of pages. **SOLUTION** How did you select this vendor? We put out an RFP and solicited recommendations from trusted contacts. Describe the project and the services they provided in detail. They provided all of the services as above: discovery, project management, design, architecture, development and support. What was the team composition? The team included a project manager, technical lead, designer and developers. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? The site traffic has improved, and the editors are happy. How was project management arranged and how effective was it? We particularly liked the project management at Kanopi and it was one reason we were drawn to them. What did you find most impressive about this company? The team is excellent at communicating and follow-through and are very helpful and enjoyable to work with. Are there any areas for improvement? Not that come to mind. --- ## Portfolio & Awards ### UCSF Department of Surgery The Department of Surgery at the University of California, San Francisco is one of the leading surgical departments in the world with a rich history of scientific, educational, and clinical advancements.   Their site consisted of over 80+ domains ranging from research-focused, to patient-focused, to those geared towards residents. All were built using a proprietary CMS with no cohesive way to navigate between the various domains. Even worse, many of the domains/departments were creating their own layouts, navigation, and design signals, so there was little consistency between them. Additionally, there was also no content strategy whatsoever.   UCSF needed an inspiring design worthy of its status as a world-class medical school with a growing, innovative, and diverse environment.    We began with deep discovery work. Seven rounds of  interviews with key decision makers, heat mapping, surveys, analytics research, and more informed every phase of the project, helping set clear goals for a successful outcome.   We created a template for site maps that would fit the bulk of the 80+ domains, making them flexible enough to allow swapping out items for each specific lab. Content was retitled and reorganized, so it would appear on the site in the right place at the right time for the right audience.    As for the back-end, it was clear early on that we couldn’t tackle all the domains at once. We created an iterative approach to launching them, with the client prioritizing the rollout order. We used Domain Access to allow a single Drupal instance to maintain all 80+ domains so that each one would either have its own unique content or share content used on other domains.   UCSF Department of Surgery now has a site with an intuitive user experience that reassures patients and inspires future residents. The new site also follows accessibility standards, with video controls in addition to font size, alt text, and contrast needs.    The site was acknowledged with a 2024 Web Excellence Award. ### Exploratorium Being one of the first 600 websites ever launched on the internet is undeniably an exciting claim to fame. But 30 years of existence meant that the Exploratorium website had been managed and touched by a lot of people. When Kanopi entered the picture, the site had been on Drupal 7 for several years. It was suffering from a lack of unified design as well as a lot of unnecessary customization; numerous content editors and developers had built their own sections of the site in a variety of ways over the years, finding “creative” solutions to the same problem. It was time to overhaul and tidy up the site.   This project was a true collaborative and integrated effort between the Kanopi and Exploratorium teams. Starting with the initial joint work of collecting feedback and input from its key audiences, Kanopi delivered a streamlined content administration experience that is organized and a seamless experience for users with fast performance and speed on both desktop and mobile.   Consolidated content types accounted for audience needs and event types but provided a streamlined and faster back-end workflow for content editors. In order to reach more audiences, the site was built as multilingual — providing English, Spanish, Chinese, Filipino and Hawaiian to start — using Drupal Core.   An estimated 20,000 entities and 20,000+ media items were migrated over two years, in addition to migrating 8,186 nodes to nodes with 11 content types, 2,973 nodes to paragraphs, 1,978 to media entities, and 29 vocabularies.   To hear more about how Exploratorium and Kanopi worked together on this successful project, check out this video podcast from the Drupal Association where our client contact describes the project and process. ### Global Brain Health Institute GBHI works globally to reduce the impact of dementia, specifically in marginalized communities. But their website didn’t position them as the world-class organization they are; it had minimal design and was outdated. The focus of the site was largely on their Fellowship Program, but it was missing information about the Pilots/Projects they support and it didn’t capture the true story, vision, and purpose driving GBHI’s work.A lot of their content was documented in downloadable PDF brochures and documents making it less accessible, and that content needed to be migrated to the website and positioned in a way that told the real story. Kanopi worked with GBHI on content strategy, starting with a full content audit of their existing site. We were able to map their current content to their ideal site map, and then identify the gaps in content. From there we determined where we could pull content from, and where we needed to write and develop brand new copy. We worked closely with the GBHI team — interviewing key people in the organization—to capture information in their words, so we could tell their story. Simultaneously, we helped GBHI get clear on their tone and voice, and develop brand guidelines for the way they write.Through this process, launched a site that shows hundreds of projects, pilots, and advocacy initiatives, and Bios for their fellows, faculty, and staff. We also launched brand new pages like “Who We Are”, and a “Training” section that explains their fellowship program in full detail. The new site allows GBHI to educate the public on their wide array of initiatives and celebrate the people behind the work. Their content is now presented in a cohesive way that captures everything they aim to share with the world. They’re able to attract new fellows, collaborators, and supporters. After the launch of the site, GBHI saw a 30% increase in website visitors as compared to the previous year. ### Flagler College Since 1968, Flagler College has given students a rich liberal arts education in a small, supportive environment integrated within the thriving culture and history of St. Augustine, Florida.   Discovery work and research confirmed that their site was no longer serving its audiences well, and was beset by issues including: non-intuitive navigation lack of clear pathways unimpressive visuals and branding slow page speed high bounce rate It didn’t stop there. Users described their struggle to find information about programs and financial aid with words like ‘puzzled’ and ‘confused. A poor mobile experience only made things worse.   Yet no other page created quite as much frustration for users as Degrees and Programs — which also happened to have the most traffic. No filters or search functionality resulted in a seemingly endless list of programs that forced users to scroll the whole page.   The redesigned site would need to be relevant and engaging for users and make it easier for the Flagler team to edit and maintain content.   A collaborative approach to discovery resulted in extensive research upfront, including: reimagined personas user testing a content audit stakeholder surveys qualitative research competitive analysis Simplifying the navigation was a priority. Wireframes focused on the pathways from the home page so the finished designs would get visitors where they needed to go without having to rely on the navigation. Our content strategy provided a plan to guide decision-making around creating and modifying content.    The Flagler College team now has a website with a fresh design that’s youthful and confident. The updated back-end resulted in an improved page load speed.    Administrators have complete control over the site; they can add and change components, structure, and visual elements as needed. All content is tagged and categorized, with every piece of Flagler content now serving a purpose and with its own specific success metric. ### National Council for the Blind in Ireland (NCBI) NCBI creates accessible learning and literacy for the nearly 1.3 billion people worldwide who live with some form of distance or near vision impairment. They needed an easy way to make their materials available in online formats to support their goals and vision, and to have the site be AAA compliant, the highest possible compliance. By working with Kanopi, NCBI was able to make their content available in accessible online formats through the Bookshare project. With features that include searchable text, synchronized text and audio, highlighting, and customizable font size and contrast, NCBI is empowering people with reading barriers with access to new opportunities for learning and literacy. NCBI now has a AAA compliant site, with 800,000+ titles available to users. This impressive metric was an important measure of success for the team, indicating that they were able to give their audience wide-spread accessibility and access to educational content. ### International OCD Foundation (IOCDF) The International OCD Foundation (IOCDF) exists to help those affected by OCD and related disorders to live productive and full lives. The IOCDF aims to improve access to effective treatment through research and training while fostering a supportive community for those impacted by OCD and the specialists who treat them. They also are fighting to end the stigma surrounding mental health issues more widely.   The IOCDF’s existing resource directory provided a wealth of information about therapists, support groups, programs, and clinics to assist people living with OCD. They wanted to expand their services and make it simple and straightforward for people with OCD to find the support they want and need. The IOCDF wanted to modernize its resource directory, focussing on user needs and improving user experience. In addition, because their old directory was built with ElasticSearch and relied on depreciated code, it wasn’t as sustainable or future-proof as it could be.   Kanopi created a new, dynamic directory that is scalable and includes an entirely updated user journey. From clear filters to an interactive map and provider list, the overall experience helps people living with OCD looking for support to connect with providers more easily. The updated editorial experience empowers the IOCDF team to provide additional resources with ease, as and when needed.   The IOCDF now has an engaging, accessible website that meets the needs of its users. Site visitors can find the support and assistance they need faster than ever before thanks to simplified filtering functionality. They can also access vital information about therapists and programs with just a click of the mouse. The IOCDF team is able to update content quickly and easily, keeping their website current and correct for the people that matter the most to their organization – those living with and affected by OCD. ### Physicians for Human Rights Physicians for Human Rights (PHR) needed a scalable, sophisticated experience that would look great on any device and be supportive of their varied content. Using Gutenberg in WordPress, Kanopi was able to translate strategy and designs from a design partner into the complex functionality and content strategy needed, resulting in a more sophisticated and versatile system for editors, and an improved experience for site visitors. ### Cohen Veterans Network The Cohen Veterans Network’s mission is to improve the quality of life for veterans, including those from the National Guard and Reserves, active duty, and their families. Their vision is to ensure that every veteran, active duty service member, and family member is able to obtain access to high-quality care that enables them to lead fulfilling and productive lives.   In six years, CVN had grown from 2-3 clinics to 12-15 clinics throughout the United States. Meanwhile, their website hadn’t been significantly updated. Its design and functionality had become outdated, and were no longer relevant to core user groups including veterans, families, and active military.   The new site would need defined pathways for their core groups, updated functionality, updated design and improved navigation.   We modernized the site design and architecture, enhancing their existing personas and leveraging their current branding. We updated the overall look and created new pathways for their core user groups. We also restructured their sitemap to develop the new pathways, added technical features, and updated their site to the newest version of WordPress to increase overall functionality.   An improved clinic locator and multilingual capabilities for Spanish users allowed CVN to better connect with its core user groups.  ### Sunnylands For more than 40 years, Ambassadors Walter and Leonore Annenberg welcomed political, business, educational, and entertainment leaders to Sunnylands, their 200-acre winter home in Rancho Mirage, California. In 2001, the couple established The Annenberg Foundation Trust at Sunnylands to preserve the estate as a place where world leaders could meet to discuss issues of national and international importance.   Sunnylands’ website, while stunning, was not intuitive in their pathways for their two very important audiences. This caused a higher volume of physical phone calls for simple and foundational information, which led to friction both within the organization and with its relationship to its audience.   By modernizing their visual design with an artistic aesthetic, Sunnylands now has a website that reflects their mission and brand while also catering to the needs of visitors and retreat guests. A refreshed content strategy and tone has helped Sunnylands meet user expectations while letting their impressive history tell the story.   With improved navigation and accessibility, potential retreat guests can quickly find what they need to help Sunnylands secure on-site meetings of global leaders, influencers, and strategic decision-makers, thus saving the internal team time and helping users find what they need much more easily.   Armed with a tailored website growth plan, Sunnylands is well-equipped to continuously enhance its website to meet their users’ and the Foundation’s needs well into the future. ### Golden Gate National Parks Conservancy Golden Gate National Parks Conservancy cares for trails, facilities, and natural ecosystems in area parks while providing education and community programs. Kanopi created a responsive Drupal site with a unified content structure to connect multiple departments. Additional goals were flexibility, easy maintenance, and a stellar mobile experience for park users on the go. The result? A design that celebrates San Francisco’s natural beauty with a 25% increase overall for all goals and conversions. ### COIT Cleaning & Restoration COIT offers cleaning services as well as 24/7 emergency restoration. Their 100+ locations serve over 12 million homes & businesses across the US and Canada. But their site was a mess with a dated design and poor navigation. Drupal 8 was the perfect choice to clean COIT’s house: it accommodated all the requirements and needed complexity, while allowing for a focus on design. Geolocation, streamlined forms, and management of franchise promotions improves the customer experience. ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_wordpress_developers_canada_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_drupal_developers_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_web_developers_non-profit_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_user_experience_company_non-profit_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_web_developers_women_owned_2026.svg) ### Industry Recognitions - 2025 Pantheon Case Study: WXXI on WordPress - 2025 Pantheon Case Study: Flagler College & Drupal - 2025 Web Excellence Award - 2024 W3 Awards - 2023 WP Engine Case Study: ACCFB on WordPress - 2021 Pantheon Case Study: COIT on Drupal - 2024 Pantheon Case Study: Exploratorium - The Drop Times x Kanopi Studios - 2024 Web Excellence Awards - 2023 Davey Awards - 2023 W3 Awards - 2021 WebOps Team of the Year - 2023 Best in WebOps Team ## Key Clients - Exploratorium - UCSF Department of Surgery - Global Brain Health Institute - Flagler College - National Council for the Bling in Ireland (NCBI) - San Francisco Opera Archive - Physicians for Human Rights - Cohen Veterans Network - Sunnylands - Golden Gate National Parks Conservancy - COIT Cleaning & Restoration - First Tee - San Francisco Conservatory of Music ## Packages ## Locations (2) ### San Francisco, CA (Headquarters) - 315 Montgomery Street - San Francisco, CA 94104 - United States - 41 - 49 employees - Phone: 1-888-487-4416 ### Vancouver, Canada - 1500 West Georgia Street - Vancouver, BC V6G 2Z6 - Canada - 31 - 40 employees ## Connections - Shalaka Teli (Gadre Infotech Pvt. Ltd.) ## Contact Kanopi Studios [Send a message](https://clutch.co/profile/kanopi-studios) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/kanopistudios/) - [Facebook](https://www.facebook.com/KanopiStudios/) - [X](https://twitter.com/kanopi_studios)