jut-so

BACKGROUND

Please describe your company and position.

I am the Managing Director with a focus on IT of IBBF

Describe what your company does in a single sentence.

Against the background of the global transformation processes, which are expressed in the current energy, mobility and heating transition and extend to other sectors (food, security, water, raw materials), the IBBF sees itself as supporting SMEs in the German capital region.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire jut-so to accomplish?

• Webprogramming

SOLUTION

How did you find jut-so?

Online Search

Why did you select jut-so over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from jut-so were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As part of the Climate Learning Crafts project, the IBBF intends to award external services for improving, expanding and branding the project platform 
• Graphical change to the platform interface (graphics)
o Renaming of buildings
o Illustration of new elements
o Customization of colors and glowing dots
• Programming and linking new content (in ModX) as well as implementing user guidance 
• Implementation of a new interface for a targeted approach to the target group and better presentation of the content
• Improve platform usability
• Migration of the platform as well as subpages and their content to a new domain

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website was ready and available online within the agreed time.

All key features have been implemented

Even the deployment of the site was massively supported, although it was not necessarily in the contract 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All planned meetings were prepared in detail and professionally, carried out within the specified time, and targeted and specific questions were received by email

The interaction was always characterized by a high level of professionalism, friendliness and solution orientation! 

What was your primary form of communication with jut-so?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their values ​​match ours, they actually did more than they should have because they have very high-quality standards, and changes to plans that were necessary at short notice didn't make them sweat 

Are there any areas for improvement or something jut-so could have done differently?

No :-)

BACKGROUND

Please describe your company and position.

I am the Project Management of an advertising agency

Describe what your company does in a single sentence.

As a full-service agency, we develop creative ideas together with a down-to-earth approach: for small projects and big brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire jut-so to accomplish?

• Design and develop the festival website for the first edition of an environmental film festival.

SOLUTION

How did you find jut-so?

Online Search

Why did you select jut-so over others?

• Close to my geographic location
• Great culture fit

How many teammates from jut-so were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a website for the first edition of an environmental film festival. At a workshop, we explained the concept of the festival to jut-so and told them what we wanted the website to be able to do. They then presented us with two designs so that we could choose one. The website was launched twice, once as a short version and a few months later as the full version. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Jut-so has built us a website that we can now continue to work with. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jut-so was very professional. We were always able to reach them quickly and easily, they adhered to specifications and kept to schedules. We worked on a shared Miroboard, which made the collaboration even easier.  

What was your primary form of communication with jut-so?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team was always nice and in a good mood, it was fun to work with them. They also understood us quickly and turned our ideas and visions into a concept. 

Are there any areas for improvement or something jut-so could have done differently?

They had a good schedule, which they always stuck to. In some cases, I would have liked them to communicate it more transparently with us. 

BACKGROUND

Please describe your company and position.

I am the Communications Manager of Circularity

Describe what your company does in a single sentence.

Circularity is a circular economy do-tank and business network for industry pracitioners.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire jut-so to accomplish?

• Web Design
• Web Development

SOLUTION

How did you find jut-so?

Referral

Why did you select jut-so over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from jut-so were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Based on our old website, jut-so developed a new design and a new Wordpress website for Circularity e.V. jut-so did also implement custom design features based on our requests. They also provided us with some additional ideas for our brand based on an intial workshop.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Jut-so developed a new website for us, allowing us to make own changes as well as creating own landing pages based on their work. They helped us drive engagement, e.g. newsletter sign-ups, general seo optimization and provided analytics.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very responsive and easy to reach. We had several in-person and online meetings, allowing us to be fully involved in the process. Even with us only working part-time, they found time to finalise the project. Overall, the communication was professional, fast and solution-driven.

What was your primary form of communication with jut-so?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

With our unique setup and team structure (mostly volunteers, therefore not the fastest when it comes to response times), jut-so was really patient with us and always found a way to make it work. They tailored everything to our needs.

Are there any areas for improvement or something jut-so could have done differently?

Anything was delivered as expected. For our budget and needs, and given what jut-so did for us, the work provided was great.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing and Corporate Communications of the company.

Describe what your company does in a single sentence.

We're offering construction work and services in the building industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire jut-so to accomplish?

• Design of Marketing collaterals online and offline
• Rebuilding and launch of webpage
• Support within corporate brand positioniong and identity

SOLUTION

How did you find jut-so?

Referral

Why did you select jut-so over others?

• Great culture fit
• Company values aligned

How many teammates from jut-so were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.
Briefing, then 2-3 Feedback loops, very quick and accurate communication. 

• on time delivered webpage 
• on time delivered print designs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website will be launched. visibility of brand in print and digital ads, flyers, emailings, booth designs, conventions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

delivered always on time when scheduled and placed due to project planning guidelines, responds always within 12-24 Hrs or less (within working days)

What was your primary form of communication with jut-so?

Email or Messaging App

What did you find most impressive or unique about this company?

They have an international and cross-cultural team, but always on the same level, and access to information about the projects.

Are there any areas for improvement or something jut-so could have done differently?

Over time, project management and workflow changed within the company. Due to this, the processes /tasks needed to be adapted and planned more in advance for us. Unfortunately, there was no clear communication of this switch, or I missed it. 
In general, knowing when to receive the work is good for the agency's overall planning and capacity management. On the other hand, for us as a smaller company with fast and ad-hoc changing needs, it is sometimes difficult to handle, as I am one person in charge of all marketing-related tasks, and I can't make plans due to time limitations. 
Moreover, we agreed on a monthly based retainer which is perfect, but also that we can shift hours from months with less than 10 hours of work to others as we have months with a need of 4-6 hours and months with a need of 10-14hours. Due to my position, I can't plan every month beforehand or 2 or 3 months. In the end, this is not supported anymore, and we think about changing the contract and agreement.

BACKGROUND

Introduce your business and what you do there.

I'm an executive at a natural stone company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

We needed help with writing our website's copy. We were in the process of developing a new site and we didn't have any in-house marketing specialists.

SOLUTION

What was the scope of their involvement?

jut-so did the copywriting of my site based on the information I gave them. We also worked closely with them on the SEO; we provided the first keyword analysis, and they added some of their own.

What is the team composition?

I worked with two people from their team, including Lorenz (CEO) and the writer responsible for the content creation.

How did you come to work with jut-so?

They were referred to me by an ex-colleague of mine.

How much have you invested with them?

We spent around $5,000 with them.

What is the status of this engagement?

We worked together from June–July 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were really happy with their work; we got a lot of calls two weeks after the website went live. Before, the copy was too short, and people didn't realize what we were doing — everything changed a lot after jut-so provided us with this service.

How did jut-so perform from a project management standpoint?

Project management was great; they were fast and responsive, which enabled them to finish in a few weeks. We used Jira, Figma, phone calls, and Microsoft Teams regarding tools and communication.

What did you find most impressive about them?

They were reasonable with the price, and they provided a great service.

Are there any areas they could improve?

I don't think there's anything they can improve on.

Any advice for potential customers?

Check their website first to see if their writing style fits your target group — if it fits your style, they are a great choice.

BACKGROUND

Please describe your company and your position there.

I work for an eCommerce platform in German, and I am the Head of Content and Social Media.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire jut-so, and what were your goals?

We hired jut-so to help us create our new corporate website after our rebrand. Our goals were to have a corporate website for our partners and talent, that would be aligned with our new Corporate identity and Tone of voice. We needed to implement it fast, so the page needed to be live in 3-4 months.

We delivered the initial design assets, and jut-so great designers and developers made it come alive via WordPress. They developed everything from sketch files, and also created new pages following our CI.

SOLUTION

How did you select this vendor and what were the deciding factors?

We worked with jut-so because they were very professional from the first meeting. They came prepared with a plan, asked the right questions, and seemed like a good team to collaborate with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a first meeting to understand what were our goals, and what actually we needed to deliver from then. Then they created a very detailed project proposal based on this. We had a kick-off meeting between our designers and jut-so designers. We delivered the first sketch files and jut-so worked on bringing the first version to live.

We had feedback sessions, and then they developed the design on WordPress. The implemented the content we send them in English and german We had run-through sessions with all teams involved to be able to work on the content on the platform in the future. They launched the page They fixed bugs and issues after launch

How many people from the vendor's team worked with you, and what were their positions?

3 - Project Manager, Designer, Managing director

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have ad great feedback from our partners and talent about the new page. We dont have any data to share at this point.

Describe their project management style, including communication tools and timeliness.

Overall, very professional. Concrete, direct communication, and kept within the agreed timelines.

What did you find most impressive or unique about this company?

I enjoyed working with Lorenz, a very capable person. My perception from the meeting we have, is that he knows how to guide the project forward, and puts the right people to get the job done.

Are there any areas for improvement or something they could have done differently?

When we were in the bug fixing phase, we had a bit of confusion about what was getting done and what was not. They had implemented a tool for us to check, but nothing seemed to move. However, we mentioned this, and then we changed the way of working to make it more transparent.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a consulting firm. Our team consists of psychologists and neuroscientists, and we’re developing automation tools.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

We needed help forming our brand and developing our website. 

SOLUTION

What was the scope of their involvement?

jut-so developed a website that showcases our services to potential customers. Since we were a new company, we started by creating our brand. We had a workshop to figure out our brand identity and goals. 

From there, jut-so prepared two sets of branding packages, and we picked one to move forward. They then handled everything from concept to design to the actual development of our website. 

They’ve already completed our first project, but we plan to work with them on other projects as we grow our company. 

What is the team composition?

We’ve worked with their founder, a project manager, a designer, and two other resources. 

How did you come to work with jut-so?

I looked around for web development agencies. I compared jut-so’s website with their competitors, and I loved their site’s simplicity. 

I wrote them an email, and they responded immediately. From that, I realized our teams were a fit and spoke the same language, and they could potentially understand our complicated content. With that, I decided to work with them.

How much have you invested with them?

We’ve spent €14,000 (approximately $16,000 USD). 

What is the status of this engagement?

We’ve started working together in March 2021, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re delighted with the quality of jut-so’s work. Our website looks excellent. 

How did jut-so perform from a project management standpoint?

jut-so’s project management has been perfect — we have a clear idea of where we are throughout the process. Everything has been laid out on Miro, which we use to collaborate. We communicate through phone calls and emails, and contacting them is always easy — they’re always there. 

What did you find most impressive about them?

jut-so has many specialists, and each one of them is dedicated to what they’re doing. They constantly provide feedback about improving the site, such as using shorter texts to make the platform readable and exciting. 

I love jut-so’s commitment to the project and high level of expertise. In addition, I appreciate the openness of our teams in terms of communication and feedback. jut-so isn’t afraid to let us know if we have bad ideas — I feel assured that I’m working with experts.  

Are there any areas they could improve?

I can’t think of anything. 

Do you have any advice for potential customers?

Check the fit between your teams. If you’re open to feedback and expert advice, then you should work with jut-so. However, if you’re sensitive and closed-minded, they won’t be a good fit.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director at a dental clinic.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

Ours is a newly founded organization. We opened our first clinic just a couple of months ago, so we were looking to create a digital presence. We hired jut-so to build our website and create a marketing strategy.

SOLUTION

What was the scope of their involvement?

After having an initial brainstorming session and agreeing on a strategy together, jut-so started building our WordPress website and creating our marketing strategy. They helped us find the right words and images to portray our general corporate identity.

What is the team composition?

We work directly with the project manager. There’s also a designer, a developer, and someone in charge of marketing.

How did you come to work with jut-so?

jut-so is based in the same city as we are. That was very important for us because we wanted a company that had a local point of view. We were also looking for a company that was well versed in the latest technologies. jut-so met these requirements, so they seemed like a great choice.

How much have you invested with them?

We’ve spent about €30,000 (approximately $36,000 USD).

What is the status of this engagement?

We started working with them in November 2020, and it’s a continuous collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

This project was very important for us because we didn’t have a corporate identity, design, or website. We went from zero to a hundred after what jut-so did for us. We now have an image and a website that reflects who we are, what we want to achieve, and where we want to go. 

How did jut-so perform from a project management standpoint?

Their project management is extremely good. We used Asana as a project management tool to develop our website. From the beginning, we’ve had a very clear view of every step of the project, and every step has been clearly defined and documented.

What did you find most impressive about them?

jut-so reacts quickly when needed. We’re also impressed with their ability to tailor one-stop solutions to our needs. It’s great to find everything we need in a single company because it makes the process faster and easier. Also, it’s very easy to talk to them, which is amazing because I value being able to share my ideas, questions, and being guided by them in the process.

Are there any areas they could improve?

They could create content for social media campaigns. We would’ve liked it if they had offered us this service as well.

Do you have any advice for potential customers?

You can trust jut-so a hundred percent.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Macenta Beans. We treat and export coffee from Guinea to Germany.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

We wanted to have a modern website for the company.

SOLUTION

What was the scope of their involvement?

jut-so developed our WordPress website and landing page in collaboration with an Estonian design company. jut-so received all the frontend elements for the website, but they were given the graphic design in PDF form for the landing page, so they had to code it themselves.

What is the team composition?

We worked with one person from jut-so. 

How did you come to work with jut-so?

They were referred to me by a friend.

How much have you invested with them?

The total budget was $2,000–$5,000. 

What is the status of this engagement?

We started working with them around August 2020, and our relationship is ongoing. We’re planning to build an e-commerce platform with them in 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

jut-so is a startup as well, so they were really responsive and understood our needs. The communication was very good, the implementation of the website was accurate, and they had a good price. jut-so is a good match for us, and we couldn’t imagine working with anyone else.

How did jut-so perform from a project management standpoint?

It was beneficial that they could work with a company outside of Germany. We could communicate via WhatsApp and other channels. We also liked having a single point of contact so communication was more streamlined. 

What did you find most impressive about them?

The landing page project was unplanned, and I asked them to do it on short notice. They managed to implement the landing page in just two days. It was critical for us, and we weren’t their biggest client, but they accommodated us.

Are there any areas they could improve?

I have no criticisms. For our budget and needs, and given what jut-so did for us, the collaboration was great.

Do you have any advice for future clients of theirs?

I don’t know whether or not it’s because they were referred to us, but the process was very easy in this case. Working on creative projects can be difficult because it’s more subjective. However, we were really happy with jut-so. I recommend maintaining a clear, centralized communication system. 

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager for a window and door manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

We needed help redesigning our website with a new concept.

SOLUTION

What was the scope of their involvement?

We started with a corporate identity workshop. Then, they did a redesign of our brand including our logo. Then, the team provided new text for us. At the moment, they’re working on web development.

What is the team composition?

We work with four people from their team.

How did you come to work with jut-so?

I was in contact with 5–6 agencies in Germany, and they seemed to be the most professional.

How much have you invested with them?

We’ve spent 42,000 euros (approximately $50,600 USD).

What is the status of this engagement?

We started working together in February 2020, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They deliver very good quality. The team is very quick, helpful, and professional. It’s very easy-going to work with them.

How did jut-so perform from a project management standpoint?

We communicate via email, phone, and video calls. They’re great at meeting deadlines. Usually, our side is worse about keeping up with meetings. The team is always fast to reschedule things, though. We also use Slack, Jira, and FlowMapp for project management.

What did you find most impressive about them?

They not only focus on the different parts of the project; they also look at the project holistically and evaluate what else could be improved. They guarantee that we get the best result.

Are there any areas they could improve?

We have a very specific product and it sometimes it’s difficult to explain what our customers’ needs are. That’s more a problem with our product itself, though. Overall, they’ve been great to work with.

Do you have any advice for potential customers?

My advice is to be open to the ideas that the agency has and not be so narrow-minded.