jut-so

BACKGROUND

Introduce your business and what you do there.

I'm an executive at a natural stone company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

We needed help with writing our website's copy. We were in the process of developing a new site and we didn't have any in-house marketing specialists.

SOLUTION

What was the scope of their involvement?

jut-so did the copywriting of my site based on the information I gave them. We also worked closely with them on the SEO; we provided the first keyword analysis, and they added some of their own.

What is the team composition?

I worked with two people from their team, including Lorenz (CEO) and the writer responsible for the content creation.

How did you come to work with jut-so?

They were referred to me by an ex-colleague of mine.

How much have you invested with them?

We spent around $5,000 with them.

What is the status of this engagement?

We worked together from June–July 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were really happy with their work; we got a lot of calls two weeks after the website went live. Before, the copy was too short, and people didn't realize what we were doing — everything changed a lot after jut-so provided us with this service.

How did jut-so perform from a project management standpoint?

Project management was great; they were fast and responsive, which enabled them to finish in a few weeks. We used Jira, Figma, phone calls, and Microsoft Teams regarding tools and communication.

What did you find most impressive about them?

They were reasonable with the price, and they provided a great service.

Are there any areas they could improve?

I don't think there's anything they can improve on.

Any advice for potential customers?

Check their website first to see if their writing style fits your target group — if it fits your style, they are a great choice.

BACKGROUND

Please describe your company and your position there.

I work for an eCommerce platform in German, and I am the Head of Content and Social Media.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire jut-so, and what were your goals?

We hired jut-so to help us create our new corporate website after our rebrand. Our goals were to have a corporate website for our partners and talent, that would be aligned with our new Corporate identity and Tone of voice. We needed to implement it fast, so the page needed to be live in 3-4 months.

We delivered the initial design assets, and jut-so great designers and developers made it come alive via WordPress. They developed everything from sketch files, and also created new pages following our CI.

SOLUTION

How did you select this vendor and what were the deciding factors?

We worked with jut-so because they were very professional from the first meeting. They came prepared with a plan, asked the right questions, and seemed like a good team to collaborate with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a first meeting to understand what were our goals, and what actually we needed to deliver from then. Then they created a very detailed project proposal based on this. We had a kick-off meeting between our designers and jut-so designers. We delivered the first sketch files and jut-so worked on bringing the first version to live.

We had feedback sessions, and then they developed the design on WordPress. The implemented the content we send them in English and german We had run-through sessions with all teams involved to be able to work on the content on the platform in the future. They launched the page They fixed bugs and issues after launch

How many people from the vendor's team worked with you, and what were their positions?

3 - Project Manager, Designer, Managing director

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have ad great feedback from our partners and talent about the new page. We dont have any data to share at this point.

Describe their project management style, including communication tools and timeliness.

Overall, very professional. Concrete, direct communication, and kept within the agreed timelines.

What did you find most impressive or unique about this company?

I enjoyed working with Lorenz, a very capable person. My perception from the meeting we have, is that he knows how to guide the project forward, and puts the right people to get the job done.

Are there any areas for improvement or something they could have done differently?

When we were in the bug fixing phase, we had a bit of confusion about what was getting done and what was not. They had implemented a tool for us to check, but nothing seemed to move. However, we mentioned this, and then we changed the way of working to make it more transparent.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a consulting firm. Our team consists of psychologists and neuroscientists, and we’re developing automation tools.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

We needed help forming our brand and developing our website. 

SOLUTION

What was the scope of their involvement?

jut-so developed a website that showcases our services to potential customers. Since we were a new company, we started by creating our brand. We had a workshop to figure out our brand identity and goals. 

From there, jut-so prepared two sets of branding packages, and we picked one to move forward. They then handled everything from concept to design to the actual development of our website. 

They’ve already completed our first project, but we plan to work with them on other projects as we grow our company. 

What is the team composition?

We’ve worked with their founder, a project manager, a designer, and two other resources. 

How did you come to work with jut-so?

I looked around for web development agencies. I compared jut-so’s website with their competitors, and I loved their site’s simplicity. 

I wrote them an email, and they responded immediately. From that, I realized our teams were a fit and spoke the same language, and they could potentially understand our complicated content. With that, I decided to work with them.

How much have you invested with them?

We’ve spent €14,000 (approximately $16,000 USD). 

What is the status of this engagement?

We’ve started working together in March 2021, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re delighted with the quality of jut-so’s work. Our website looks excellent. 

How did jut-so perform from a project management standpoint?

jut-so’s project management has been perfect — we have a clear idea of where we are throughout the process. Everything has been laid out on Miro, which we use to collaborate. We communicate through phone calls and emails, and contacting them is always easy — they’re always there. 

What did you find most impressive about them?

jut-so has many specialists, and each one of them is dedicated to what they’re doing. They constantly provide feedback about improving the site, such as using shorter texts to make the platform readable and exciting. 

I love jut-so’s commitment to the project and high level of expertise. In addition, I appreciate the openness of our teams in terms of communication and feedback. jut-so isn’t afraid to let us know if we have bad ideas — I feel assured that I’m working with experts.  

Are there any areas they could improve?

I can’t think of anything. 

Do you have any advice for potential customers?

Check the fit between your teams. If you’re open to feedback and expert advice, then you should work with jut-so. However, if you’re sensitive and closed-minded, they won’t be a good fit.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director at a dental clinic.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

Ours is a newly founded organization. We opened our first clinic just a couple of months ago, so we were looking to create a digital presence. We hired jut-so to build our website and create a marketing strategy.

SOLUTION

What was the scope of their involvement?

After having an initial brainstorming session and agreeing on a strategy together, jut-so started building our WordPress website and creating our marketing strategy. They helped us find the right words and images to portray our general corporate identity.

What is the team composition?

We work directly with the project manager. There’s also a designer, a developer, and someone in charge of marketing.

How did you come to work with jut-so?

jut-so is based in the same city as we are. That was very important for us because we wanted a company that had a local point of view. We were also looking for a company that was well versed in the latest technologies. jut-so met these requirements, so they seemed like a great choice.

How much have you invested with them?

We’ve spent about €30,000 (approximately $36,000 USD).

What is the status of this engagement?

We started working with them in November 2020, and it’s a continuous collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

This project was very important for us because we didn’t have a corporate identity, design, or website. We went from zero to a hundred after what jut-so did for us. We now have an image and a website that reflects who we are, what we want to achieve, and where we want to go. 

How did jut-so perform from a project management standpoint?

Their project management is extremely good. We used Asana as a project management tool to develop our website. From the beginning, we’ve had a very clear view of every step of the project, and every step has been clearly defined and documented.

What did you find most impressive about them?

jut-so reacts quickly when needed. We’re also impressed with their ability to tailor one-stop solutions to our needs. It’s great to find everything we need in a single company because it makes the process faster and easier. Also, it’s very easy to talk to them, which is amazing because I value being able to share my ideas, questions, and being guided by them in the process.

Are there any areas they could improve?

They could create content for social media campaigns. We would’ve liked it if they had offered us this service as well.

Do you have any advice for potential customers?

You can trust jut-so a hundred percent.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Macenta Beans. We treat and export coffee from Guinea to Germany.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

We wanted to have a modern website for the company.

SOLUTION

What was the scope of their involvement?

jut-so developed our WordPress website and landing page in collaboration with an Estonian design company. jut-so received all the frontend elements for the website, but they were given the graphic design in PDF form for the landing page, so they had to code it themselves.

What is the team composition?

We worked with one person from jut-so. 

How did you come to work with jut-so?

They were referred to me by a friend.

How much have you invested with them?

The total budget was $2,000–$5,000. 

What is the status of this engagement?

We started working with them around August 2020, and our relationship is ongoing. We’re planning to build an e-commerce platform with them in 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

jut-so is a startup as well, so they were really responsive and understood our needs. The communication was very good, the implementation of the website was accurate, and they had a good price. jut-so is a good match for us, and we couldn’t imagine working with anyone else.

How did jut-so perform from a project management standpoint?

It was beneficial that they could work with a company outside of Germany. We could communicate via WhatsApp and other channels. We also liked having a single point of contact so communication was more streamlined. 

What did you find most impressive about them?

The landing page project was unplanned, and I asked them to do it on short notice. They managed to implement the landing page in just two days. It was critical for us, and we weren’t their biggest client, but they accommodated us.

Are there any areas they could improve?

I have no criticisms. For our budget and needs, and given what jut-so did for us, the collaboration was great.

Do you have any advice for future clients of theirs?

I don’t know whether or not it’s because they were referred to us, but the process was very easy in this case. Working on creative projects can be difficult because it’s more subjective. However, we were really happy with jut-so. I recommend maintaining a clear, centralized communication system. 

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager for a window and door manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

We needed help redesigning our website with a new concept.

SOLUTION

What was the scope of their involvement?

We started with a corporate identity workshop. Then, they did a redesign of our brand including our logo. Then, the team provided new text for us. At the moment, they’re working on web development.

What is the team composition?

We work with four people from their team.

How did you come to work with jut-so?

I was in contact with 5–6 agencies in Germany, and they seemed to be the most professional.

How much have you invested with them?

We’ve spent 42,000 euros (approximately $50,600 USD).

What is the status of this engagement?

We started working together in February 2020, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They deliver very good quality. The team is very quick, helpful, and professional. It’s very easy-going to work with them.

How did jut-so perform from a project management standpoint?

We communicate via email, phone, and video calls. They’re great at meeting deadlines. Usually, our side is worse about keeping up with meetings. The team is always fast to reschedule things, though. We also use Slack, Jira, and FlowMapp for project management.

What did you find most impressive about them?

They not only focus on the different parts of the project; they also look at the project holistically and evaluate what else could be improved. They guarantee that we get the best result.

Are there any areas they could improve?

We have a very specific product and it sometimes it’s difficult to explain what our customers’ needs are. That’s more a problem with our product itself, though. Overall, they’ve been great to work with.

Do you have any advice for potential customers?

My advice is to be open to the ideas that the agency has and not be so narrow-minded. 

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of a consulting firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

We were helping to develop a new startup for our client, and they needed a website.

SOLUTION

What was the scope of their involvement?

They developed a new website from scratch. This included graphic design and implementation. We gave them a rough outline of what we needed, but they did the bulk of the work. They do all of the hosting. 

What is the team composition? 

I worked with a team of five people. Lorenz (Co-Founder) was one of my main points of contact. 

How did you come to work with jut-so?

I’d worked with them previously on another project. I reached out to them, along with several other vendors, and jut-so seemed like the best fit. 

What is the status of this engagement?

We started working together in July 2020, and we finished the initial work that we commissioned them for, but we’re planning to work with them in a larger capacity from here on. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We found their work to be very good. They were responsive and had a quick turnaround time. 

How did jut-so perform from a project management standpoint?

We communicated via face-to-face meetings and Zoom calls. They were generally good with meeting deadlines. The project was completed a few days after the initial deadline we set, but overall they were timely. 

What did you find most impressive about them?

Their strong listening skills set them apart. They put in their own ideas, but it’s clear that they took to heart what we asked. They didn’t forget the things that we said. 

Are there any areas they could improve?

No. 

Do you have any advice for potential customers? 

If you want a team that is creative, but can still work within the guidelines you provide, they’re great. 

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager at Snafu Interaktive Netzwerke Limited, an interactive network platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

We had to go through a name change process due to a previous name's licensing issues. It had been one of our sub-brands for more than 25 years, but because the original company had to go back to the licensor, we had to change the company name.

We needed a complete relaunch of our brand and website.

SOLUTION

What was the scope of their involvement?

Their team did corporate design development, logo design, web concept, and web design & development. This work included an illustration for the site, tone of voice, content editing, SEO, and API integrations. The site is on WordPress, but it has been tailored to our designs.

They continue to develop the site.

What is the team composition?

The two heads of the company were in close contact with our team. We worked directly with the designer, the corporate development person, and the content editor.

The web development team was there, but we had no direct contact as they were processing the designs.

How did you come to work with jut-so?

The website design was awarded during an agency pitch to jut-so.

How much have you invested with them?

The project cost €55,000 (approximately $66,600 USD).

What is the status of this engagement?

We started our engagement in June 2020, and the site is set to launch at the end of the month.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work has been excellent. Throughout the process, we were surrounded by a professional team with the highest expertise and areas of responsibility. They were also sociable, approachable, and fun to work with. Their creative team has great ideas.

We’re positive that we’ll meet the launch date. I’m very confident we will reengage them again in the upcoming months after launch for more services.

How did jut-so perform from a project management standpoint?

Due to COVID-19, we never met in person – despite being in the same city. The whole process was through Zoom, phone calls, email, Jira, Asana, Google Docs, and Google Tables. It worked.

We had to work on a very tight schedule. In the middle of December, we have to give back the old company name. Three weeks before we originally planned to launch, we made a large change request where we decided all the content developed in-house by us was supposed to go through them for the final edit. This meant we had to change the launch date, and it was all handled professionally.

What did you find most impressive about them?

I appreciated their creativity. The way the design team worked with us was quite far away from where we came from to where we are now.

I really enjoyed the way that it was jointly developed in discussions. I enjoyed that there was always fun during meetings. It was always enjoyable working with them. There’s a big strength in project management through their communication around project planning.

The results that came back from the web development team was very high standard.

Are there any areas they could improve?

I was talking to my boss earlier about this question. He had nothing to add. We’re really happy with our choice of them.

Do you have any advice for potential customers?

Challenge them and be surprised. When we started the corporate design, we came from a very boring and traditional IT background. We had a couple of requirements, but we also asked them to give us something new.

BACKGROUND

Introduce your business and what you do there.

I’m an interior architect and the owner of the company. I do a mixture of interior design, architecture, and design.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with just-so?

I needed someone to make a homepage for me.

SOLUTION

What was the scope of their involvement?

They created my homepage for my website when I started my business. I did the complete sketch and knew what I wanted to have. They did the programming part. of development on WordPress. The site is also linked to my Instagram.

What is the team composition?

There were three people. One of them was a student working as a programmer for them.

How did you come to work with just-so?

A friend had used them and suggested I contact them. It was a good recommendation. I didn’t look at any other companies.

How much have you invested with them?

It was €1,250 (approximately $1,400 USD).

What is the status of this engagement?

We started working together in May 2019 and finished in February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m happy with how everything works.

How did just-so perform from a project management standpoint?

All the communication was super friendly and professional. The project went a little longer than it should have, solely because I was slow giving them the information, texts, and pictures that they needed. They were always very fast once they got my information and could work on it.

We always communicated via email.  When needed, we had a telephone call. The process was always super uncomplicated and they were friendly.

What did you find most impressive about them?

Their young team impressed me.

Are there any areas they could improve?

No, I'm satisfied.

Do you have any advice for potential customers?

I knew what I wanted and didn’t give them the chance to show me more. Perhaps they could've helped if I let them.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a small recycling company in Berlin. We produce décor objects—mainly lamps sold online and in markets—from locally-sourced plastic waste.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

I was struggling to build out my business presence alone since I was also building recycling machines and managing sales at the same time. I engaged jut-so to assist in branding and other digital processes.

SOLUTION

What was the scope of their involvement?

Jut-so delivered all of the branding for my business, from the name to the tagline. We had a few calls where we discussed my goals and vision for my company. They gave me guidance on how I would optimally present myself. They then built my website in accordance with the branding materials they came up with.

What is the team composition?

I worked with four teammates. In addition to Lorenz (Co-Founder, jut-so) and Christopher (Co-Founder, jut-so), the team included a designer and a development intern.

How did you come to work with jut-so?

One of the co-founders went to university with me. When they were starting out in late 2018, they approached me because they were trying to expand their portfolio and flesh out their processes.

How much have you invested with them?

They were just starting out, so they offered their services free of charge. Since the project was free, it required some patience on my end.

What is the status of this engagement?

The project lasted between March–May 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The finished product is great, and I’m very happy with their work. I wanted a website that’s fun and approachable, and they really delivered. They gave me some guidance on how to tweak the website in the future. It served as a good learning opportunity.

How did jut-so perform from a project management standpoint?

Their communication was prompt, and they provided good support. We communicated mostly through the phone. We met every other week in the first month and used email for smaller details, but I primarily used phone calls to get in touch with Lorenz.

What did you find most impressive about them?

I enjoyed how personal working with them felt. They were responsive, and I got the sense they really care about their customers.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers?

Their strength lies in the fact that they’re a small, young team. You get a personalized response from a team that can cater to your needs.