jut-so

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager for a window and door manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

We needed help redesigning our website with a new concept.

SOLUTION

What was the scope of their involvement?

We started with a corporate identity workshop. Then, they did a redesign of our brand including our logo. Then, the team provided new text for us. At the moment, they’re working on web development.

What is the team composition?

We work with four people from their team.

How did you come to work with jut-so?

I was in contact with 5–6 agencies in Germany, and they seemed to be the most professional.

How much have you invested with them?

We’ve spent 42,000 euros (approximately $50,600 USD).

What is the status of this engagement?

We started working together in February 2020, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They deliver very good quality. The team is very quick, helpful, and professional. It’s very easy-going to work with them.

How did jut-so perform from a project management standpoint?

We communicate via email, phone, and video calls. They’re great at meeting deadlines. Usually, our side is worse about keeping up with meetings. The team is always fast to reschedule things, though. We also use Slack, Jira, and FlowMapp for project management.

What did you find most impressive about them?

They not only focus on the different parts of the project; they also look at the project holistically and evaluate what else could be improved. They guarantee that we get the best result.

Are there any areas they could improve?

We have a very specific product and it sometimes it’s difficult to explain what our customers’ needs are. That’s more a problem with our product itself, though. Overall, they’ve been great to work with.

Do you have any advice for potential customers?

My advice is to be open to the ideas that the agency has and not be so narrow-minded. 

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of a consulting firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

We were helping to develop a new startup for our client, and they needed a website.

SOLUTION

What was the scope of their involvement?

They developed a new website from scratch. This included graphic design and implementation. We gave them a rough outline of what we needed, but they did the bulk of the work. They do all of the hosting. 

What is the team composition? 

I worked with a team of five people. Lorenz (Co-Founder) was one of my main points of contact. 

How did you come to work with jut-so?

I’d worked with them previously on another project. I reached out to them, along with several other vendors, and jut-so seemed like the best fit. 

What is the status of this engagement?

We started working together in July 2020, and we finished the initial work that we commissioned them for, but we’re planning to work with them in a larger capacity from here on. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We found their work to be very good. They were responsive and had a quick turnaround time. 

How did jut-so perform from a project management standpoint?

We communicated via face-to-face meetings and Zoom calls. They were generally good with meeting deadlines. The project was completed a few days after the initial deadline we set, but overall they were timely. 

What did you find most impressive about them?

Their strong listening skills set them apart. They put in their own ideas, but it’s clear that they took to heart what we asked. They didn’t forget the things that we said. 

Are there any areas they could improve?

No. 

Do you have any advice for potential customers? 

If you want a team that is creative, but can still work within the guidelines you provide, they’re great. 

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager at Snafu Interaktive Netzwerke Limited, an interactive network platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

We had to go through a name change process due to a previous name's licensing issues. It had been one of our sub-brands for more than 25 years, but because the original company had to go back to the licensor, we had to change the company name.

We needed a complete relaunch of our brand and website.

SOLUTION

What was the scope of their involvement?

Their team did corporate design development, logo design, web concept, and web design & development. This work included an illustration for the site, tone of voice, content editing, SEO, and API integrations. The site is on WordPress, but it has been tailored to our designs.

They continue to develop the site.

What is the team composition?

The two heads of the company were in close contact with our team. We worked directly with the designer, the corporate development person, and the content editor.

The web development team was there, but we had no direct contact as they were processing the designs.

How did you come to work with jut-so?

The website design was awarded during an agency pitch to jut-so.

How much have you invested with them?

The project cost €55,000 (approximately $66,600 USD).

What is the status of this engagement?

We started our engagement in June 2020, and the site is set to launch at the end of the month.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work has been excellent. Throughout the process, we were surrounded by a professional team with the highest expertise and areas of responsibility. They were also sociable, approachable, and fun to work with. Their creative team has great ideas.

We’re positive that we’ll meet the launch date. I’m very confident we will reengage them again in the upcoming months after launch for more services.

How did jut-so perform from a project management standpoint?

Due to COVID-19, we never met in person – despite being in the same city. The whole process was through Zoom, phone calls, email, Jira, Asana, Google Docs, and Google Tables. It worked.

We had to work on a very tight schedule. In the middle of December, we have to give back the old company name. Three weeks before we originally planned to launch, we made a large change request where we decided all the content developed in-house by us was supposed to go through them for the final edit. This meant we had to change the launch date, and it was all handled professionally.

What did you find most impressive about them?

I appreciated their creativity. The way the design team worked with us was quite far away from where we came from to where we are now.

I really enjoyed the way that it was jointly developed in discussions. I enjoyed that there was always fun during meetings. It was always enjoyable working with them. There’s a big strength in project management through their communication around project planning.

The results that came back from the web development team was very high standard.

Are there any areas they could improve?

I was talking to my boss earlier about this question. He had nothing to add. We’re really happy with our choice of them.

Do you have any advice for potential customers?

Challenge them and be surprised. When we started the corporate design, we came from a very boring and traditional IT background. We had a couple of requirements, but we also asked them to give us something new.

BACKGROUND

Introduce your business and what you do there.

I’m an interior architect and the owner of the company. I do a mixture of interior design, architecture, and design.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with just-so?

I needed someone to make a homepage for me.

SOLUTION

What was the scope of their involvement?

They created my homepage for my website when I started my business. I did the complete sketch and knew what I wanted to have. They did the programming part. of development on WordPress. The site is also linked to my Instagram.

What is the team composition?

There were three people. One of them was a student working as a programmer for them.

How did you come to work with just-so?

A friend had used them and suggested I contact them. It was a good recommendation. I didn’t look at any other companies.

How much have you invested with them?

It was €1,250 (approximately $1,400 USD).

What is the status of this engagement?

We started working together in May 2019 and finished in February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m happy with how everything works.

How did just-so perform from a project management standpoint?

All the communication was super friendly and professional. The project went a little longer than it should have, solely because I was slow giving them the information, texts, and pictures that they needed. They were always very fast once they got my information and could work on it.

We always communicated via email.  When needed, we had a telephone call. The process was always super uncomplicated and they were friendly.

What did you find most impressive about them?

Their young team impressed me.

Are there any areas they could improve?

No, I'm satisfied.

Do you have any advice for potential customers?

I knew what I wanted and didn’t give them the chance to show me more. Perhaps they could've helped if I let them.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a small recycling company in Berlin. We produce décor objects—mainly lamps sold online and in markets—from locally-sourced plastic waste.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

I was struggling to build out my business presence alone since I was also building recycling machines and managing sales at the same time. I engaged jut-so to assist in branding and other digital processes.

SOLUTION

What was the scope of their involvement?

Jut-so delivered all of the branding for my business, from the name to the tagline. We had a few calls where we discussed my goals and vision for my company. They gave me guidance on how I would optimally present myself. They then built my website in accordance with the branding materials they came up with.

What is the team composition?

I worked with four teammates. In addition to Lorenz (Co-Founder, jut-so) and Christopher (Co-Founder, jut-so), the team included a designer and a development intern.

How did you come to work with jut-so?

One of the co-founders went to university with me. When they were starting out in late 2018, they approached me because they were trying to expand their portfolio and flesh out their processes.

How much have you invested with them?

They were just starting out, so they offered their services free of charge. Since the project was free, it required some patience on my end.

What is the status of this engagement?

The project lasted between March–May 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The finished product is great, and I’m very happy with their work. I wanted a website that’s fun and approachable, and they really delivered. They gave me some guidance on how to tweak the website in the future. It served as a good learning opportunity.

How did jut-so perform from a project management standpoint?

Their communication was prompt, and they provided good support. We communicated mostly through the phone. We met every other week in the first month and used email for smaller details, but I primarily used phone calls to get in touch with Lorenz.

What did you find most impressive about them?

I enjoyed how personal working with them felt. They were responsive, and I got the sense they really care about their customers.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers?

Their strength lies in the fact that they’re a small, young team. You get a personalized response from a team that can cater to your needs.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of Fairexx Logistics. We’re an international events and exhibition logistics provider. We’re based in Berlin, Germany, but operate worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

We needed to create a completely new website and modernize our branding and logo alongside it.

SOLUTION

What was the scope of their involvement?

In our first meetings with jut-so, we communicated our goals for the website. We wanted the page to accurately display the size and reach of our organization, with professional and modern design components. The team captured photos of our traders to be featured on the site.

We also collaborated with the team around our branding initiative, and the direction we’d like to go in as far as advertising as we move forward. 

What is the team composition?

We were in contact primarily with two people from the team, including a project manager and a specialist who worked on logo design, graphic design, text, and layouts.

How did you come to work with jut-so?

The team was recommended to me by a friend, an accomplished former marketing director. Our introduction with jut-so convinced us that they would be the right fit for our project, as they were very engaged and open to our ideas.

What is the status of this engagement?

The project lasted from August 2019-February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The site will launch at the end of the month, so it’s difficult to provide quantitative measurements. Anecdotally, the impact on our company internally has been extremely positive. 

It was a challenge to introduce the modernization of the logo, as some of our team were quite attached to the old branding. However, jut-so managed to deliver a final product that the entire company approves of. Our staff’s reaction to the new logo and approach has been more than we could’ve expected. 

Overall, the quality of work jut-so delivered far exceeded the cost. 

How did jut-so perform from a project management standpoint?

The team stuck to their deadlines, and if there was ever a delay, it was usually on our end. The entire project went very smoothly, and jut-so managed to avoid impacting our daily work-balance at all. 

Our teams had a few meetings throughout the process, but most of our communication took place over email and phone calls. 

What did you find most impressive about them?

We were extremely impressed by how willing jut-so was to listen to and accommodate us. At one point, they conducted an interview with us surveying our company, history, philosophy, and future. The team proved they wanted to engage with us and deliver the best possible product. 

Further, jut-so provided a very friendly atmosphere, which made our engagement that much more enjoyable. 

Are there any areas they could improve?

No. The project couldn’t have gone any better. There’s nothing I would’ve changed, added, or suggested. 

Do you have any advice for potential customers?

I believe jut-so is suitable for any business, large or small. I would suggest future clients change any mindsets that services providers are only high-quality if they’re very expensive, and consider partnering with jut-so. 

BACKGROUND

Please describe your company and your position there.

Entrepreneurship carries with it huge liabilities; question is what to do? Successful business building is my forte; in Europe, SE Asia, & Middle East. for this project I was the liaison and project manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire jut-so?

The owners of the project needed a team of experts from a broad range of experiences who they could trust to complete the task in hand, in budget and on time.

Research, project management, branding, digital and web development, Marketing communications planning, Social and lead generation; were needed, and Jut-so fitted the requirements perfectly.

What were your goals for this project?

An end to end planning process was needed, with an international, global understanding; English, French and Spanish were also required.

The project was split into three very distinctive phases, the research, the recommendations and then the implementation phase. Skills that not everyone has. The research in itself was complex and challenging as the team were asked to provide insight from Singapore, USA, UK, Middle East as well as Germany.

Once the research was gathered meeting and presenting the information and insight to the owners meant meetings in France. Flexibility and exceptional communications skills were needed to ensure good and continued success and completion of the project, which was that everything needed had to be in place prior to the start of the booking season.

SOLUTION

How did you select this vendor?

Selecting partners is always a challenging process, it can be long and costly. Building relationships demands attention to detail with the goal always front and centre, The team at Jut-so came highly recommended, but also were given complex tasks to preform before the awarding of the contract.

Describe the project and the services they provided in detail.

The team at Jut-so focused successfully on the following:

• Deep dive research into high end golfing tours on the international stage
• Conducting interviews with international amateur Golfers with a handicap of under 12 
• Full business plan presentation with insight, timelines, budgets and revenue planning
• Web and digital communications
• Website and lead generation tools; building and deploying

What was the team composition?

Team was composed of 6 core individuals plus others in support; project manager, researcher and communications planner, web developers and social media specialists

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The owners are exceptionally pleased with the speed the team brought the company to market, the flexibility and the rang of skills. Business is now in its second year and is doing exceptionally well.

How was project management arranged and how effective was it?

The challenge of entering new markets and developing new business strategies is a challenge for traditional agencies. It is the belief of the team that JuT-So are better placed for today’s demanding clients needs; Jut-So brings the flexibility of a huge agency without the big $$$.

What did you find most impressive about this company?

Sustaining revenue’s, building customer relationships, client priorities, adding value, customer loyalty and increased services, are all business priorities. Challenging today's current thinking, with best in service, client leading and cutting edge technology is at the heart of Jut-so.

The team is young, talented, hungry - although more importantly focused on clients needs. A visionary group, they have earned the right to build their reputation on the international stage.

The number one frustration of clients is the cost and the openness of agencies; at JuT-So they have built open models with success at its core.

• Brand & Marketing Specialists
• Pedigree of digital execution
• Focused on incremental revenue
• Retail / Fast Moving Consumer Goods
• Passionate about building trust and long lasting relationships

I would recommend them

Are there any areas for improvement?

Knowledge and understand while being understated and considerate is a challenge, especially in todays faced paced business environments. I wish Jut-so every success in their endeavours and build upon their very own unique proposition.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and creative director for D.FINE, a creative agency. I do project management, conception, and copywriting for my clients’ different projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

Many clients want redesigns or new websites for themselves, and I sought help from jut-so to do this.

SOLUTION

What was the scope of their involvement?

We had a project for a young man who was recycling plastic and reusing it for newly-designed things. We tried to work out with the client what they did and what their message, vision, and brand should be. 

jut-so has different sections: they have a web designer and a web developer. I told the web designer how we wanted to visualize the brand, and he helped me with colors, designs, and how to set up the website. I identified the important messages that should be visible on the front page. The designer identified young people as the target group, so it needed to be fresh and colorful.

In the end, the web developers implemented the idea. jut-so’s team also came with ideas on where to place calls to action, how to link it with social media channels and campaigns, and what the on-page SEO should be. We developed the page together, and I presented it to the client.

How did you come to work with jut-so?

I’m always looking for network partners. They need to be reliable and speak my language in terms of quality standards, design, time planning, and efficiency. They have to make their own suggestions based on the ideas my client and I develop, but they can’t be stuck to them. We have to translate and realize whatever the client wishes. Not every web designer can do that.

I found jut-so through another contact. We did a trial project together, and it worked really well. They were quick in responding, and it was very easy to communicate. They’re very reliable and make accurate estimates. 

How much have you invested with them?

The cost of their services so far has been around €10,000 (approximately $11,000 USD).

What is the status of this engagement?

I started working with jut-so around the beginning of 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since working with jut-so, I’m able to offer more services. It had been difficult to find reliable partners for web development, which meant I couldn’t take on many web jobs before. Now, I can take on any job, and my portfolio range has become broader. I can tell clients we can take their project from conception to an actual web design. That’s very nice for me. We’re working on our seventh project now, and it’s going well.

How did jut-so perform from a project management standpoint?

When doing a redesign, we often have an existing website already, and the developer has to solve whatever problems appear. jut-so always solved it. I have to sell it to my clients, and their explanations on how the websites work are very good and easy to understand.

They’re perfect in terms of delivery. They tell me exactly when they can start and how long the job will take, and I know that they’ll deliver on time. We talk about the budget before we proceed in a project and have wrap-ups afterward. We haven’t had any problems with the budget until now. 

What did you find most impressive about them?

Often, web developers are very technical, and we have to be very precise in telling them what we want. With jut-so, we’re working together in a creative way, and they give me feedback on my ideas so that we create something better. This isn’t something I can expect from every web developer.

Are there any areas they could improve?

They’re a young and fresh team. I have many people in my network that can do more conservative work. We wanted a different, younger, more innovative approach, and jut-so is perfect for that. They constantly push to get new stuff going, and they’re very eager to learn.

Do you have any advice for future clients of theirs?

Clients should talk to them. It’s important for jut-so to have a good understanding of what we want. If we get it right, we’ll have a really good result. The more they know, the more creativity will come, and we’ll get the most out of it.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Abandon Creative. We’re a branding and marketing agency, providing strategy and creative production services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with jut-so?

We needed someone to build out a high-quality website for one of our clients.

SOLUTION

What was the scope of their involvement?

In a collaborative process, jut-so built a WordPress website for our client. Their team developed the backend and frontend of the product. We created branding materials and collateral, which they incorporated into the platform. Their team didn’t design the client's corporate identity but adopted the design elements for the website. Now, they’re our go-to web development partners.

What is the team composition?

I’ve worked with two people from the jut-so team.

How did you come to work with jut-so?

We wanted a partner that showed a deep level of design thinking, which a lot of development agencies didn’t have. I belong to the same co-working club as one of jut-so's founders. My team was looking for partners in that space, and they were the best people we met.

What is the status of this engagement?

We began the project in July 2019, and it's ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The feedback from our client has been gushingly good. For us, that’s amazing. Our input for them has also been excellent. We gave them a specific project with a tight budget, and jut-so has knocked it out of the park. We’ve been super happy.

How did jut-so perform from a project management standpoint?

They’ve performed well. I can’t fault jut-so for anything.

What did you find most impressive about them?

jut-so interpreted and understood design requirements well. Many agencies can build websites but don’t understand the bigger picture of our efforts as they’re focused on functionality and SEO. If a website doesn’t look good, it doesn’t matter that a website's found. jut-so balanced these qualities, making the site work well and look amazing.

Are there any areas they could improve?

No, there’s nothing they could improve.

Do you have any advice for potential customers?

I recommend them. jut-so has been fantastic.

BACKGROUND

Please describe your company and position.

I am the Marketing of Abitraum GmbH

Describe what your company does in a single sentence.

event management, travel management, gastronomy, catering, hr

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire jut-so to accomplish?

• new website
• it support
• creating a new CI

SOLUTION

How did you find jut-so?

• Other

Why did you select jut-so over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Other

How many teammates from jut-so were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• ux design and webdevelopment for new website,
• ongoing it support and other projects that are hard to define in thisquestionaire at this moment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• multiple projects still ongoing.
• higher conversion rate.
• better publicimage.
• staying up to date with modern technologies and requirements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

response time is very quick and on point. project management feels very refined.

What was your primary form of communication with jut-so?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

they get the work done quick and efficient. very friendly and helpful support, who explains everything when needed. friendly and competent people working at jut-so.

Are there any areas for improvement or something jut-so could have done differently?

nothing i can think of right now. continue the good work and continue evolving as you do.