JMS Web Solution

BACKGROUND

Please describe your company and position.

I am the Director of Destiny School of Ministry

Describe what your company does in a single sentence.

We provide college level Christian education and leadership training.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JMS Web Solution to accomplish?

Create online personality assessment using an existing excel file and allow it to be accessed using a specific password.

SOLUTION

How did you find JMS Web Solution?

Fiverr

Why did you select JMS Web Solution over others?

• High ratings
• Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

He took a excel assessment we had created and transfered the assessment onto a domain we had purchases. He was able to complete both of the jobs we had him complete in a very timely manner and exceded our expectations in the quality of work. He was also able to make our assessments accessable through a specific password we can set whenever we like.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We use both of the assessments he created in all of our college level classes used in several states in the U.S. We also run several workshops with successful businesses to help them grow in their leadership teams.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered great service, very easy to communicate to and hear back form at a reasonable time.

What was your primary form of communication with JMS Web Solution?

Email or Messaging App

What did you find most impressive or unique about this company?

They could take every request we provided and easily implement our ideas into the project.

Are there any areas for improvement or something JMS Web Solution could have done differently?

No, everything was great

BACKGROUND

Please describe your company and position.

I am the Operations Manager of a jewelry retailer

Describe what your company does in a single sentence.

We are a jewellery repair and retail company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JMS Web Solution to accomplish?

• Create a CRM system
• Increase customer satisfaction

SOLUTION

How did you find JMS Web Solution?

Referral

Why did you select JMS Web Solution over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

JMS has been assigned to create a CRM system to track and contact customers when their orders/Repairs are ready, we have worked closley toghter in order to make sure, this includes sending the customers a notification through WhatsApp when a staff member marks each step of the process as completed to let the customers know what stage the order has reached.

JMS has created a Web based solution for us, including permission roles. This allows us to assign certain tasks to each member of the team. They can all access the order and see what stage it has reached, but only a few have key permissions allowing them to edit or mark it as completed. Our work with them has been smooth, and we highly recommend them to others. Their prices are very reasonable, and they pay full attention to detail.

if they do not understand something clearly, they contact back asking for more details, untill they understand what is required from them. I highly recommend JMS Web Solution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The rate that our customers get contacted ones the orders have completed has increased, increasing overall customer satisfaction, which in turn increases business

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were quick to respond to our messages, and all unclear points where asked and double checked to make sure we are all on the same page. If an issue arised from their side they suggested other means to solve the problem, leaving the final decision to us, but them giveing their recommendation

What was your primary form of communication with JMS Web Solution?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their responsivness and commitment 

Are there any areas for improvement or something JMS Web Solution could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the CEO of a supplement company

Describe what your company does in a single sentence.

Supplements 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JMS Web Solution to accomplish?

• Website Lead
• Calculator
• Email suscription

SOLUTION

How did you find JMS Web Solution?

Online Search

Why did you select JMS Web Solution over others?

Pricing fit our budget

How many teammates from JMS Web Solution were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Calorie Calculator
• Client Data
• Email Data

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great outcome 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project delivery very quick amd ontime

What was your primary form of communication with JMS Web Solution?

Email or Messaging App

What did you find most impressive or unique about this company?

JMS Web Solution's quick delivery was impressive.

Are there any areas for improvement or something JMS Web Solution could have done differently?

They did perfect job