Jives Media

BACKGROUND

Introduce your business and what you do there.

I’m the VP of a facility services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jives Media?

We needed help with online marketing and sales outreach, so we hired Jives Media.

SOLUTION

What was the scope of their involvement?

Initially, we met with Jives Media to discuss our goals, and they created a bespoke plan that best fit them. During that meeting, we didn’t provide them with any guidelines — we were open to their expertise. 

Since then, Jives Media has been running our marketing campaigns and strategies based on the goals and plans we defined during the initial brainstorming session. Their scope has included web redesign, SEO, and Google Ads management. As for the SEO specifically, they’ve made changes to our website to improve it.

Moreover, Jives Media has helped us with our sales outreach efforts through email and LinkedIn. Their team is in charge of reaching out to prospective clients through those channels.

What is the team composition?

I’ve worked directly with Jay (Founder & CEO). He has other people working with him on the project.

How did you come to work with Jives Media?

I found them online and also got a recommendation about them.

How much have you invested with them?

We’ve spent between $150,000–$200,000.

What is the status of this engagement?

We started working together around March 2021, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since working with Jives Media, our search rankings have improved. We now appear on the second and first page of search results, whereas before, we used to appear on the fifth or sixth page. Additionally, our lead generation has increased by about 30%. As for the website redesign, our team is very pleased with the end product.

How did Jives Media perform from a project management standpoint?

Jives Media’s communication is really good, as has been their SEO and Google Ads work. Moreover, they delivered our website on time. Overall, they’ve performed exceptionally well regarding project management. We communicate via email and phone.

What did you find most impressive about them?

Jives Media’s transparency and communication are outstanding. They constantly try to seek input from their customers to lay out a bespoke plan that meets their demands and objectives.

Are there any areas they could improve?

I can’t think of anything Jives Media could improve on.

Do you have any advice for potential customers?

Communicate clearly, be honest, and let them know your goals.

BACKGROUND

Please describe your company and your position there.

I am the operations manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jives Media, and what were your goals?

We needed assistance with our social media management/design and our SEO.

SOLUTION

How did you select this vendor and what were the deciding factors?

After our initial consultation call, we were impressed with the team's proposed strategy and their dedication to ensuring their work aligned with our vision and goals. They continued to exceed our expectations and have been the best choice for our business.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The team developed organic advertisements and social media campaigns and optimized all of our platforms and accounts, including Google My Business and Google Ads.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with Jay, the founder, a creative director, and two SEO specialists.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are beyond impressed with all the work provided by the team. Our social media has never looked better! Our SEO is fully optimized and our Google rankings have significantly increased, along with our overall traffic and leads.

How effective was the workflow between your team and theirs?

The workflow was seamless. They truly worked to include their clients in every step and decision made and keep constant and open communication.

What did you find most impressive or unique about this company?

What we found most impressive about the Jives Media team was that they offer all the digital marketing services you need in one spot but are also filled with experts in each of those services. In addition, the entire team is dedicated to ensure that their clients are succeeding in every which way possible.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am the planning and marketing analyst.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jives Media, and what were your goals?

We collaborated with Jives media to execute a comprehensive SEO plan to increase our foot traffic and generate leads on our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We carefully chose a few firms and confirmed their credentials through references and credible sources. Our decision was based on a balance of cost and quality of customer service and satisfaction and reputation. Each reference we followed up with for Jives media came back with a glowing recommendation.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The team presented a comprehensive strategy after our initial conversation in which we discussed our goals and concerns. They promptly began implementing their SEO strategy which included link building, keyword research and implementation, and content marketing

How many people from the vendor's team worked with you, and what were their positions?

3-2 SEO managers and Google Ads specialists

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are currently seeing an increase in overall traffic and have leads coming in through several linked sources rather than one source which we had previously.

Describe their project management style, including communication tools and timeliness.

The entire team has been very communicative and transparent. THey ensured to always provide updates and suggestions (when appropriate). They provide a clear plan with a laid out timeline of each step in the project with deadlines, milestones, any roadblocks (as they arise). They also do a wonderful job of reporting.

What did you find most impressive or unique about this company?

What we find most impressive about Jives Media is their enthusiasm and dedication to their work. Alongside this, their transparency and willingness to explore numerous opportunities/venues to find the right ones for their clients.

Are there any areas for improvement or something they could have done differently?

We are highly impressed with this team as they truly live up to their reputation. At this time we do not see any areas for improvement.

BACKGROUND

Please describe your company and your position there.

I am the COO of Singh Law Firm, a law firm specializing in Estate Planning, headquartered in Fremont, California.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jives Media, and what were your goals?

We were looking for a professional team that would help take our booming practice to the next level. This included an overhaul of our SEO, website design, and location pages.

SOLUTION

How did you select this vendor and what were the deciding factors?

I came across Jives Media via some google research. The online reviews came highly recommended and they have been nominated as the top agency in this area for several years in a row. It was a perfect match for our high standards.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Jives Media has been providing our firm with next level advice and top notch marketing strategies that are helping expand our law firm's brand throughout California. Jives has done a fantastic job improving our Google/On page SEO, Website Design, and development of our Location Pages.

How many resources from the vendor's team worked with you, and what were their positions?

I am working directly with Jay Ives (president), as well as, several other members of the Jives team for the various projects they have assisted on. The positions of these individuals range from developers to CRM experts.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Jives has improved our website click and client conversion rate by at least 60% since beginning work with them.

How effective was the workflow between your team and theirs?

It was extremely effective. Jay does a great job of being extremely responsive despite our firms fast pace and demanding requirements. Jives is an amazing team to work with, and everyone I have spoken to is extremely knowledgeable. Meetings generally are held over zoom, email, and phone calls.

What did you find most impressive or unique about this company?

They are a one-stop shop for marketing needs. I was extremely impressed by Jives Media's responsiveness and also knowledge of all up to date marketing strategies. They are unique in the sense that working with them feels like a partnership, rather than a business relationship.

Are there any areas for improvement or something they could have done differently?

Not much at all. It is very clear that Jives knows what they are doing and are professionals in their field. Our firm is one of the top Estate Planning Firm's in California, and I believe any one else out there thinking about going with Jives Media should look no further as they will make sure to meet and exceed your expectations.

BACKGROUND

Please describe your company and your position there.

I am the Director of Marketing and Community Outreach for the Medical Center of Marin. We are 3 locally owned, state of the art Urgent Care + Occupational Medicine clinics in the San Francisco Bay Area.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jives Media, and what were your goals?

We needed help with our SEO, Social Media & Web Design. Every goal and/or expectation we had when we started our partnership with Jives, was simply hit out of the park! We couldn't be happier with our current SEO performance, high quality organic ads for social media and much more! We were so impressed with all their dedicated and detailed work in the months leading up to (and beyond!) the Grand Opening of our 3rd clinic in Albany, CA - May 2022.

We are beyond happy with Jay and the entire Jives team so far! We have worked with other companies and we never had this sort of experience as we do with Jives: excellent, targeted work, quantifiable results, fluid communication and a feeling of partnership and support, absent from our previous digital media experiences.

SOLUTION

How did you select this vendor and what were the deciding factors?

From our initial meeting, I felt very positive about working with Jives. Jay is dynamic and driven by undeniable passion; he genuinely listens to what the (potential) client is trying to achieve and he's very honest about the expectations, goals and various options/paths to achieve these goals. We met with other members of Jives Media, and the rest is history! We have been more and more impressed with Jives Media as time goes on and it's simply the best decision we have made for our business in quite some time!

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Jives created excellent organic ads for SM campaigns targeted towards Healthcare trends. Website design + build out with complicated code from previous host. Systemic optimization on all platforms and accounts for SEO months before Grand Opening with excellent performance metrics!

How many people from the vendor's team worked with you, and what were their positions?

• Jay - Founder
• Chris - Creative Director

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are over the moon with Jives Media is general. We felt like we had a true partnership instead of feeling like "just a number." I hope that says it all!

Describe their project management style, including communication tools and timeliness.

Open, direct & honest! Never once did we have an issue with communication which has always been fluid and timely.

What did you find most impressive or unique about this company?

Their level of drive and passion. Their ability to truly go in and make the business better from the inside out - methodically, step by step! We are so truly impressed with this talented and dynamic team!

Are there any areas for improvement or something they could have done differently?

I truly have nothing coming to mind that I would want to change about Jives Media or as individuals. Our experience overall has been way above what we had even thought possible with a digital media company. We all have our own individual experiences which have been nothing short of stellar. We are so grateful for the successful relationship we continue to enjoy with Jay and Jives Media!!

BACKGROUND

Please describe your company and your position there.

I am a partner of a real estate company. My company covers and service over 42 cities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jives Media, and what were your goals?

We hired Jives Media to assist us with a marketing campaign and to improve our current SEO efforts.

SOLUTION

How did you select this vendor and what were the deciding factors?

The deciding factors on selecting Jives Media as our digital marketing agency was the following: a variety of expertise (not only were they experienced in our general industry but also sub-genres of our industry), outstanding innovative strategies, and a wonderful reputation locally.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The team at Jives Media developed our digital strategy for SEO and presented a unique twist on our vision for our marketing campaign. For our marketing campaign, they launched email marketing campaigns, paid ads, and created our content (strategically planned scheduled post and responded to engagement on social media platforms).

How many resources from the vendor's team worked with you, and what were their positions?

We worked with the CEO directly, a content strategist, an email marketing specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had a successful campaign overall. Our email campaign brought in over 42% of overall leads and our social engagements continue to soar throughout the entire campaign and stayed consistent in growth once the campaign ended. Our website received over 63% of new leads and received significant increase in overall clicks. We also saw an increase in traffic to both the website and our Google listings.

How effective was the workflow between your team and theirs?

The workflow was extremely seamless.

What did you find most impressive or unique about this company?

They are a one-stop shop and have very innovative and creative strategies.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I am the Vice President of a tech consulting agency that provides data and system organization platforms.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jives Media, and what were your goals?

We were looking to grow our online presence in hopes of attracting both local and outside clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

We shortlisted the top 6 marketing companies near us and selected Jives due to their extensive knowledge and experience.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The first step was a consultation call in which they provided a comprehensive audit of our current marketing efforts and presented as a plan to improve and strategize moving forward with marketing. Once this was presented, we moved forward with a strategic plan that focused on optimizing our online footprint and SEO efforts.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 4 team members that were all part of the marketing team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since the plan started, we have seen an increase in online traffic and leads coming in from our website and Google listing.

How effective was the workflow between your team and theirs?

The workflow was both enjoyable and extremely flawless. The team was very communitive and was always available if needed.

What did you find most impressive or unique about this company?

The company stood out to us because of the team members. Everyone from the top (CEO) to the bottom were extremely knowledgeable and experienced. On top of this, they were transparent and went above and beyond to exceed our goals and expectations.

Are there any areas for improvement or something they could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and your position there.

I'm the manager of marketing for a food and beverage catering company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jives Media, and what were your goals?

We were ready to expand our services in new market areas and needed to create a marketing campaign. Our goal was to effectively launch our services in over 14 new cities.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for a marketing agency in our area and selected the top 3. After interviewing all 3 of them, we chose Jives Media based on their previous clientele, experience, and customized package estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

First we set up a discovery call with the team and jointly created a marketing plan based on what the marketing goal were at the end of the launch. This plan included optimizing SEO, social media marketing, and google ads.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a few members of the marketing team, and an IT specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The marketing plan created at Jives Media resulted in an increase of 60% first page landing, our brand awareness increased by 40% in our local area, and our brand was effectively launched in all targeted cities in the first week.

How effective was the workflow between your team and theirs?

The workflow was extremely seamless between both parties.

What did you find most impressive or unique about this company?

We are most impressed with their strategy and overall performance.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I provide bookkeeping and accounting services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jives Media?

Jay and Jives Media helped our company with content marketing and improving our ranking on google search.

SOLUTION

How did you select this vendor and what were the deciding factors?

Jives Media at a top voted marketing agency near me.

Describe the project in detail and walk through the stages of the project.

After an intro call, Jives Media helped build out a content marketing road map and write blogs.

How many resources from the vendor's team worked with you, and what were their positions?

2 people - content writer and branch strategist

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Well executed blogs and content

How effective was the workflow between your team and theirs?

Very easy

What did you find most impressive or unique about this company?

Content strategy was very well thought out

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am a Real Estate Agent in the Orange County area.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jives Media, and what were your goals?

As a new real estate agent I was looking for advice on how to break into a competitive market. I hired Jives media for their experience around real estate marketing.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found Jives Media on Google and noticed they had experience/success marketing for real estate agents.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

I leaned into Jives Media's experience in real estate marketing and relied on their marketing formula for success. This included leveraging SEO marketing on Google and targeted email marketing.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with an SEO team member as well as a web designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The local SEO and email campaigns were incredibly successful. They helped me break into the market and build social proof with new prospects.

How effective was the workflow between your team and theirs?

It's been incredibly effective and the team is easy to work with.

What did you find most impressive or unique about this company?

I was most impressed with how quickly they work and their attention to detail.

Are there any areas for improvement or something they could have done differently?

Not at the moment. Everything has been great so far.