JetRockets

BACKGROUND

Please describe your company and position.

I am the Founder of a housing marketplace company.

Describe what your company does in a single sentence.

Mobile marketplace for housing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetRockets to accomplish?

• Second Opinion/ Strategy Consultation
• Code Audit

SOLUTION

How did you find JetRockets?

Podcast Discussion

Why did you select JetRockets over others?

• Close to my geographic location
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

I sought out JetRockets for a second opinion and code audit during a transitional period in my business (cross-platform mobile application).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I sought out Jetrockets for a second opinion and code audit during a transitional period in my business. Even though it wasn’t the right time for a full engagement, Natalie provided thoughtful guidance that helped me clarify next steps for my application. She never pressured me to work with them; instead, she focused on what was genuinely best for the business at this time.

As a non-technical founder who has worked with and interviewed a number of agencies, Natalie's ability to makes technical discussions easy to understand was both refreshing and incredibly valuable.

I have zero reservations recommending them to anyone considering a technical partner.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

No issues. Delivery and communication was as promosed. 

What was your primary form of communication with JetRockets?

Virtual Meeting

What did you find most impressive or unique about this company?

Natalie has a unque ability to make technical discussions easy to understand. This is incredibly valuable to all non-technical team members / stakeholders. 

Most of all, JetRockets is a true partner, and you can tell the team genuinely enjoys seeing others succeed. I was never pressured to engage in extra work, features, etc. or tried to sold on their capabilites (despite many opportunities for them to do so). 

The focus always remained on what was best for my business.

Are there any areas for improvement or something JetRockets could have done differently?

None to note.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of The Board of Life

Describe what your company does in a single sentence.

We create an coaching experience - program, platform and community - all powered by AI.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetRockets to accomplish?

• Development of an AI enabled coaching platform
• Design and Development of comprehensive UX/EX systems for scale
• Enable a secure environment for users to leverage AI for personal development and change

SOLUTION

How did you find JetRockets?

Referral

Why did you select JetRockets over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from JetRockets were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We’ve been working with JetRockets on building and evolving our custom web platform, and the experience has been outstanding from day one.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team is incredibly collaborative and proactive — they took the time to understand our vision and have consistently brought thoughtful, strategic input to the table. We’ve had shifting priorities throughout the project (as most startups do), and JetRockets has been flexible, responsive, and solutions-oriented at every turn.

Their communication is top-notch. Whether it’s responding quickly to questions or flagging potential issues before they become problems, they’ve made us feel like a true partner rather than just a client.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We’ve been especially impressed with the quality of their work — everything from the UX to the backend architecture is solid, and the end product is exactly what we had envisioned.

What was your primary form of communication with JetRockets?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Overall, working with a women-led, senior-level team like JetRockets has been a refreshing and empowering experience. Highly recommend!

Are there any areas for improvement or something JetRockets could have done differently?

We are developing our PRD skills and we should have worked more closely upfront and benefited from their expertise. 

BACKGROUND

Introduce your business and what you do there.

Our service specializes in foreign tax optimization for U.S. individuals and entities, providing a user-friendly solution for compliance and financial efficiency involving multiple stakeholders (project is under NDA).

OPPORTUNITY / CHALLENGE

What challenge were you trying to address?
We needed a development partner to support a specialized project involving confidential content and ongoing technical updates. A key challenge was maintaining continuity and strict confidentiality through staff changes over time.

SOLUTION

How did you find JetRockets?

Online Search

Why did you select JetRockets over others?

• Pricing fit our budget
• Good value for cost

How many teammates from JetRockets were assigned to this project?

2-5 Employees

What was the scope of their involvement and team dynamic?

The team handled full-cycle development and project management, adapting well despite turnover. They delivered competent, timely work while maintaining clear communication across time zones and despite some language barriers during the engagement.

What's the status of this engagement?

The engagement has concluded, with the core development completed. We are monitoring confidentiality compliance post-engagement and considering future outside consulting arrangements for tax-related updates.

RESULTS & FEEDBACK

How did your relationship with your partner evolve?

We began with a promising and communicative working relationship, and the team was technically competent throughout. However, over the course of the engagement, there was notable turnover — including the departure of our core developer and two project managers — which disrupted continuity and pointed to potential internal issues. Toward the end, standards around NDA enforcement also changed in a way that conflicted with our agreement, ultimately raising concerns about long-term accountability. JetRockets publicly shared project details without our consent, failed to limit access to NDA-protected materials, and denied any accountability in the process. These were not minor policy disagreements but clear breaches of trust.

What was your primary form of communication with JetRockets?

Virtual Meeting

In what ways can they improve?

While the new staff was competent and met deadlines, greater consistency and clarity around confidentiality commitments after project completion are needed. Ensuring that all team members, new and old, uniformly respect NDA terms would strengthen long-term client trust.

What advice do you have for clients with similar needs to yours?

Make sure the agreement includes explicit terms around continuity, team structure, and long-term confidentiality, and clarify how those will be honored if team members leave. If your project involves sensitive intellectual property or long-term tax or legal compliance, confirm early how the firm handles knowledge retention and accountability once the active engagement ends.

UPDATED REVIEW

This review was published on January 8, 2024.

CEO, International Tax Relief Company
Business services
Los Angeles, California
1-10
Apr 2023 - Ongoing
Verified

Project summary
JetRockets has designed and developed a web platform for an international tax relief company. JetRockets has reviewed IRS form instructions for accurate form population and built a platform. 

Feedback summary
JetRockets has seamlessly designed a platform that automates the process of preparing IRS forms and ensures a user-friendly experience. The team has impressive expertise and remains consistently accessible via Slack, overcoming time zone differences. The team meets deadlines.

BACKGROUND

Please describe your company and position.

I am the CEO of an international tax relief company.

Describe what your company does in a single sentence.

Simplifying and expediting international tax relief for individuals and businesses via automated application solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetRockets to accomplish?

• Develop user-friendly interface
• Automate form completion
• Optimize SEO

SOLUTION

How did you find JetRockets?

Online Search

Why did you select JetRockets over others?

• Pricing fit our budget
• Good value for cost

How many teammates from JetRockets were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Jetrockets reviewed IRS form instructions to guarantee accurate form population, engineered a user-friendly interface, and crafted efficient code for swift page loading and optimal SEO. The team showcases proactive problem-solving skills and preventive measures throughout the development process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website stands as a testament to the JetRockets' exceptional skill and foresight. With their help we have built a seamlessly designed platform that not only automates the complex process of preparing IRS forms but also ensures a user-friendly experience, making international tax compliance effortlessly accessible.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team has remained consistently accessible via email or Slack, successfully overcoming time zone differences and conflicting schedules to seamlessly accomplish the tasks. Deadlines are consistently met or surpassed.

What was your primary form of communication with JetRockets?

Virtual Meeting

What did you find most impressive or unique about this company?

I value the fact that Jetrockets is led by women and operates as a smaller team, yet possesses the resources and expertise comparable to that of a larger organization.

Are there any areas for improvement or something JetRockets could have done differently?

While the language barrier has posed challenges at times, there are always supportive team members ready to assist with translation, ensuring a thorough understanding of upcoming tasks.

STAR RATINGS
Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5 

Willing to refer: 5  

Company Responses

The service provider responded on May 29th, 2025

 We’re disappointed to see this review revised so drastically, especially after the client initially left a 5-star review reflecting satisfaction with our work. The change does not reflect the quality of the services we provided, but rather a breakdown in alignment around internal policies—specifically related to NDAs.

The client requested that every individual team member sign personal NDAs. This request is highly unusual, not aligned with industry standards, and conflicts with our legal policies. To address their concerns, we offered multiple alternative approaches, including an addendum to a company-wide NDA, additional confidentiality clauses in our contract, and technical safeguards. Unfortunately, none of these were deemed acceptable by the client.

Throughout this process, we remained professional, transparent, and solution-oriented. We went above and beyond to find a path forward that would protect the client’s confidentiality without compromising the rights and privacy of our team. It became clear, however, that the client was unwilling to compromise or accept any reasonable alternative.

The updated review appears to be less about an honest reflection of our collaboration and more an emotional response to not getting their way. That’s unfortunate, as it undermines the efforts of a highly dedicated team who delivered quality work and maintained clear, timely communication throughout.

We hold ourselves to high standards—both in terms of what we deliver and how we engage with clients. We value mutual respect, clear boundaries, and professionalism. While not every partnership is a fit long-term, we believe reviews should reflect the actual work done—not policy disagreements rooted in unrealistic demands.

BACKGROUND

Please describe your company and position.

I am the CTO of Moera

Describe what your company does in a single sentence.

Moera is the memory management tool for busy lives, because time is short and your stories matter.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetRockets to accomplish?

• Make our app cross platform (iOS and Android)
• App development best practices guidance
• Architect the app for fast iterative experimentation

SOLUTION

How did you find JetRockets?

Referral

Why did you select JetRockets over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from JetRockets were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had an existing app for capturing and curating memories implemented in Swift. Jet Rockets migrated it to a React Native app including the following.

• UI/UX Implementation: Rebuild and refine the UI/UX using React Native components.
• Core Functionality Porting: Migrate all existing functionalities to the new framework.
• Performance Optimization: Ensure the application runs smoothly across different devices.
• Testing & Debugging: Conduct thorough testing to identify and fix issues.
• Deployment Setup: Configure deployment pipelines using Fastlane for efficient publishing to the App Store and Google Play.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Progress was primarly measured based on the number of features from the old app had been migrated to the new app, which was observed through technical code reviews and demonstrations. We saw additional progress in UI designs in Figma.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time, and were very responsive to all our needs. They offered us additional services when we needed them (such as more design work), and did it all very smoothly.

What was your primary form of communication with JetRockets?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I have a strong programming background, but not in UI/UX and wanted to be very hands on with the development. This worried most companies that I interviewed. They did not want to me to be involved with the technical details. Jet Rockets was willing to take my demand on, effectively showing me the ropes for app development. 

Are there any areas for improvement or something JetRockets could have done differently?

Occasionally there were some language barriers and miss understandings, but that is to be expected on a project like this. I am very satisfied with the work Jet Rockets did.

BACKGROUND

Please describe your company and position.

 I am the Co-Founder of a children's activity marketplace. 

Describe what your company does in a single sentence.

A marektplace that connects busy parents with activities for kids. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetRockets to accomplish?

• Launch an MVP for summer 2024.

SOLUTION

How did you find JetRockets?

• Referral
• Webinar

Why did you select JetRockets over others?

• Referred to me
• Non-tech Founder Brand

How many teammates from JetRockets were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Launch an MVP for our company in Portland, OR in time for summer 2024. Key features include: listing uploads, basic search functionality, a management dashboard, development of in-house designs, ability to sort and filter activities based on key criteria, and more. Maintain the code through November 2024.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Coded designs
• Basic features & functionality
• Basic analytics
• Live MVP ahead of summer 2024
• First 100 users secured
• Sponsored listings live

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I think we would have benefited from a more in-depth discovery phase & expectation-setting at the beginning of our partnership. We some turnover in the PM's that handled the project, but Natalie was always very responsive to us. We had daily calls at one point. It was a learning opportunity on our side as well. At the end of the day, we were able to have our MVP live in time to meet the summer demand, and invested in a few additional features while in the maintenance phase of the partnership once live. JetRockets will always be a core part of our founder journey, and the MVP for our platform! 

What was your primary form of communication with JetRockets?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're drawn to JetRockets because of their commitment to supporting non-tech founders, their leadership under a female CEO, and their comprehensive global team that includes project managers, designers, front-end developers, and back-end developers. It's a junior workforce overseen by senior-level executives with deep experience. 

Are there any areas for improvement or something JetRockets could have done differently?

We appreciate how responsive Natalie was in addressing our feedback in real time. We learned a lot in the process as well. In hindsight, I think we could have benefited from a deeper discovery phase out of the gate and ensuring our designs were final 1-2 sprints ahead of what we were currently building. We also didn't fully onboard to the systems JetRockets used - like Asana - until months into the project, but that was more attributable to a new PM that ultimately didn't work out. Lastly, and just an opportunity to mull over ahead, is that working with non-tech founders is probably as much about education as it is about execution. Revamping the onboard process to be more like a "quick course" for new clients to get them up to speed on basic development language, standard processes, what to expect, etc would probably go a long way. Natalie's Linkedin content is very educational and she is clearly passionate about working with non-tech founders. Creating comprehensive, evergreen resources that both her team and clients could benefit from would likely maximize the impact of her expertise. 

BACKGROUND

Please describe your company and position.

I am the Owner of EquipSystems

Describe what your company does in a single sentence.

Specialized healthcare services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetRockets to accomplish?

• Simplify an existing process
• Provide greater insight on our data
• Increase our value prop to our clients

SOLUTION

How did you find JetRockets?

• Referral
• Other

Why did you select JetRockets over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Jet Rockets to transform our existing process of tracking hospital equipment maintenance into a comprehensive digital solution. Our primary goal was to codify our workflow for cleaning, disinfecting, and repairing hospital equipment in a way that could be easily monitored and reported on, ensuring compliance and efficiency in our hospital operations.

Key Deliverables:

1. Custom Equipment Tracking System: The team developed a robust system that allows us to track individual pieces of hospital equipment. This includes logging their current status, the location within the facility, and assigning relevant maintenance tasks.

2. Workflow Automation for Cleaning and Disinfection: The system automates the step-by-step procedures we follow for cleaning and disinfecting equipment. Each task is tracked, timestamped, and verified, reducing the risk of human error and ensuring compliance with hospital standards.

3. Before and After Photo Functionality: A key feature implemented was the ability to take and upload before and after photos of the equipment. This allows us to visually document the condition of equipment pre- and post-maintenance, providing an added layer of quality assurance.

4. Reporting and Compliance Documentation: The solution includes a robust reporting feature that generates detailed reports summarizing equipment status, maintenance tasks performed, and any repairs. These reports are essential for internal audits and regulatory compliance.

 5. User-friendly Interface: The team delivered a clean, intuitive interface that requires minimal training for staff to use, ensuring that the transition from our manual process to the new digital system was smooth and efficient.

Overall, Jet Rockets delivered a customized software solution that has significantly streamlined our equipment maintenance processes, increased operational transparency, and provided us with valuable data for ensuring the highest standards of equipment cleanliness and functionality for our clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several tangible outcomes that clearly demonstrated progress and success:

1. Increased Efficiency: Our team is seeing a reduction in the time it takes to record our work due to the streamlined workflow and UI. This allows our team to focus on completing the work vs. logging their work.

 2. Improved Compliance and Accuracy: With the system’s task tracking, we dramatically improved our compliance rate in meeting our clients' cleaning and disinfection standards. The ability to document each step with timestamps ensures nothing is overlooked.

 3. Enhanced Documentation and Quality Assurance: The before and after photo functionality has added a layer of transparency. We are now able to visually track the condition of each piece of equipment.

4. Data-Driven Reporting: The system’s reporting capabilities have made it much easier for us to track progress, spot inefficiencies, and plan preventive maintenance. The detailed reports generated have helped us make informed decisions about equipment replacement and allocation, which has positively impacted our long-term budgeting and resource management.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

JetRockets provided outstanding project management throughout the entire engagement. From the start, they laid out a clear timeline with defined milestones and consistently delivered key components on time, often ahead of schedule.

They set up regular calls to keep us updated on progress and maintained excellent communication. Additionally, they created a dedicated Slack channel for real-time discussions, which made collaboration seamless. Whether we needed to reach them via Slack, phone, or email, their team was always highly responsive and quick to address any questions or concerns we had.

Their ability to adapt to our evolving needs was impressive. Whenever we requested changes or added new features, they promptly assessed the impact and provided realistic timelines for the updates. Their flexibility and commitment to ensuring the project stayed on track, while accommodating our feedback, made the entire process smooth and efficient.

Overall, JetRockets’ proactive communication and responsiveness across multiple channels made them a reliable and efficient partner throughout the project.

What was your primary form of communication with JetRockets?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to manage a project across multiple time zones without disrupting communication or delivery stood out. Despite the logistical challenges, they maintained consistent availability and ensured that we never felt out of sync with the development process.

Most importantly, their ability to break down complex technical issues and explain them in a way that non-technical team members could easily understand was incredibly valuable. JetRockets took the time to ensure everyone on our team, regardless of technical expertise, fully understood the scope, challenges, and solutions. This transparency and clarity allowed us to make informed decisions and feel confident in the project’s direction.

Their unique combination of technical skill and clear communication made working with them a truly impressive experience.

Are there any areas for improvement or something JetRockets could have done differently?

Overall, we were extremely satisfied with JetRockets’ performance, but if there is one area for improvement, it would be around communicating when new people joined / left the team and introducing them.  As the project moved on, there were more people added, and at first they were just names.  It is a minor point, but in the end, we are all human and want to understand who we are working with. 

BACKGROUND

Please describe your company and position.

I am the Co-Founder & Chief Medical Officer of My Fertility Health, Inc.

Describe what your company does in a single sentence.

My Fertility Health, Inc. has created a comprehensive mobile application designed to support all individuals throughout their reproductive health and fertility journeys.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetRockets to accomplish?

• Create a novel mobile application in the healthcare space.
• Analyze and correct code created by a different software development team.
• Launch the mobile application to Apple and and Android platforms.

SOLUTION

How did you find JetRockets?

• Online Search
• Clutch Site

Why did you select JetRockets over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from JetRockets were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Comprehensive analysis of the code for our software application which was developed by a previous software developer. 

• Project Discovery & Architecture Analysis • Codebase Loopholes and Dependencies Analysis • Database and Data Schema Analysis Enhancement of preexisting features Launch of the application to both iOS and Android platforms Maintenance and support of the app

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

JetRockets was able to analyze existing code, efficiently identify and correct errors/bugs, and launch the application for beta-testing within the projected timeline. Bugs that were taking our previous development team weeks to identify/fix took the JetRockets team days to correct. If we had started our project with JetRockets, we would have saved thousands of dollars and months of time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had 2 developer and a project manager assigned to our project. We met virtually once per week with the entire to team to discuss progress, issues and next steps in development. The completed the promised work on time. Throughout development, the team was incredibly communicative and responsive.

What was your primary form of communication with JetRockets?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We transitioned the development of our mobile app to JetRockets after our initial developer failed to complete the project. The experience with our initial development team left us anxious and distrustful as we sought out a new partner. From our first meeting with JetRockets, it was clear that they were different. They provided an honest assessment of the product we currently had and the costs/timeline required to get it where it needed to be. They patiently and expertly answered each of our questions and were actively engaged in every step of the transition process. Their commitment to transparency is real and they were open and honest with us at every stage of development.

Are there any areas for improvement or something JetRockets could have done differently?

No. Our experience with JetRockets has been exceptional.

BACKGROUND

Please describe your company and position.

I am the Owner of a mental health community platform

Describe what your company does in a single sentence.

Community platform for mental health support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetRockets to accomplish?

• Build the platform

SOLUTION

How did you find JetRockets?

• Online Search
• Clutch Site

Why did you select JetRockets over others?

• High ratings
• Company values aligned

How many teammates from JetRockets were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I worked with Jetrockets to build the MVP of the platform. They helped me start from a loose idea to a tangible product with very specific functionality that also differentiated the platform from existing competitors. From the design to data, they have been essential to every part of this process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• MVP Platform design
• User sign up
• User engagement and functionality
• Admin roles and responsibilities

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they delivered on time and kept me in the loop with various changes that would affect timeline and budget. They responded to my needs quickly and provided me with feedback often.

What was your primary form of communication with JetRockets?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The values of the company matched what I was looking for. When I met CEO Natalie in NYC - she expressed to me her interest and vision for my project. I appreciated her as another female entrepreneur and her honesty with what this process looks like on a holistic basis being a young woman in tech. Jetrockets has a lot of experience in this space and they were giving me fresh ideas and unique feedback I was not hearing from other potential partners.

Are there any areas for improvement or something JetRockets could have done differently?

Not at this time - we have been very communicative during this entire process and any changes or differing ideas on the MVP were resolved seamlessly.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Aisop’s Fables, a company that creates stories for children using generative AI. Users can customize stories by telling the app what values they want their child to learn, and the theme and stories are generated from there. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JetRockets?

We’ve hired JetRockets as a development partner. 

SOLUTION

What was the scope of their involvement?

JetRockets is developing the application from scratch. We’ve given them our designs, and they’ve been responsible for creating all the coding on the frontend and the backend logic. The app is for iOS and uses React Native on the frontend and generative AI and cloud providers to put everything together on the backend. We plan on keeping JetRockets on for maintenance and are currently in beta testing. 

What is the team composition?

We have a project manager and front- and backend developers. 

How did you come to work with JetRockets?

I’ve worked with JetRockets previously; I was happy with their output last time and decided to work with them again. 

What is the status of this engagement?

We started working together in February 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve launched the app for beta testing, and we’re getting good feedback about it. Users enjoy the app; it is well-designed, polished, and easy to use. The response of the generative AI initially took a long time, but we figured out a mechanism to fix that, and now we have a much more responsive output. 

How did JetRockets perform from a project management standpoint?

We’ve been very happy with the general layout of the project management, and our project manager is very clear about communication deadlines. JetRockets is transparent about issues that come up. Our project is structured a bit differently than the previous project we worked on with them, but we’re satisfied with the engagement. We communicate via phone calls and a Slack channel. 

What did you find most impressive about them?

The team is incredibly resilient, professional, and extremely dedicated. The developers had to relocate because of the Russian Invasion of Ukraine, but they have continued to provide quality work despite those circumstances. 

Are there any areas they could improve?

A few structural issues have occurred, and we’ve had to retrain a few employees. This creates standard friction when figuring out how the new developer can get up to speed. However, we would expect this from most development companies. 

Do you have any advice for potential customers?

JetRockets can be expensive to work with, but they are a great choice if you have something that is complex or not fully developed. Explain what you need upfront because changing things in the middle of the project can make things difficult for the developers. Consult with them before the project starts because that will be helpful. 

BACKGROUND

Introduce your business and what you do there.

I am the CTO of a monetary systems company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JetRockets?

Although we have an in-house development team, we sometimes have many tasks and hire outsourcing companies to help us with development. 

For this project, we needed a company with experience in cryptocurrency trading and the ability to code using the Ruby language. We hired JetRockets to help us develop various tools that facilitate cryptocurrency stock trading and processing. 

SOLUTION

What was the scope of their involvement?

Initially, we provided JetRockets with a series of high-level requirements created by our in-house development team to set clear expectations. JetRockets has assigned a project manager and created product concepts with motives and descriptions. We’ve discussed assets with them, and they provide a monthly report on the project’s progress. 

JetRockets has built a special tool that simulates stock behavior in the cloud and a trading box that can be used for cryptocurrency stock trading. We’ve provided the core technology, and they’ve developed their part of the project from scratch. JetRockets uses Ruby for development. Additionally, the team is in charge of maintenance and updates for the products they’ve built. 

What is the team composition?

We work with a project manager, two developers, and two testing engineers from JetRockets.

How did you come to work with JetRockets?

They were already our partner when I came into the project. Although I wasn’t involved in the hiring process, I believe one of our company’s partners already knew JetRockets’ work. 

What is the status of this engagement?

We started working with them in September 2022, and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

JetRockets does a really good job; we’ll continue partnering with them on similar projects. Although any development project has occasional bugs, JetRockets provides a very good testing team that discloses and fixes any issues. As a result, the final products have the highest quality. 

How did JetRockets perform from a project management standpoint?

We have a fixed budget, so there are no issues in that regard. JetRockets usually meets deadlines. They use Asana as a project management tool, and we have a Slack channel to communicate. 

What did you find most impressive about them?

JetRockets has taken on our project as their own and shown great interest in achieving the best results, not just as a software company but as a part of our global projects. Additionally, JetRockets has done their best for the adjustment and team merging process to be as quick and good as possible. 

Are there any areas they could improve?

I don’t think there’s anything they need to improve; they’ve been doing very well. 

Do you have any advice for potential customers?

JetRockets has very good developers who can deeply dive into the project and your goals while giving you much decision-making freedom. They don’t need a lot of control from the customer’s side.