Ruby on Rails web development and consulting

JetRockets is a technology consulting firm that architects, designs, develops and supports enterprise-level web, mobile and software platforms helping clients achieve their goals and grow their businesses.

 

Our development team has deep domain expertise and superior technical skills that guarantee project success and client satisfaction.

 

We adhere to strict quality standards. From planning and design, to development and implementation, our Quality Assurance team oversees the project to prevent errors and minimize rework.

 
$50,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2012
Show all +
Brooklyn, NY
headquarters
  • JetRockets
    157 13th Street
    Brooklyn, NY 11215
    United States
    +1 (646) 598-6452
other locations
  • JetRockets Tver 170042
    Russia
    +79105316049
  • JetRockets
    215 Wainui rd. Silverdale
    Auckland 0992
    New Zealand
    +64 21 023 96 296

Portfolio

Infinto

Series of microfinance platforms for counties in APAC region. First site launched within 2.5 weeks, followed by two more sites over the next two months while developing and implementing new features. 


Currently, providing continuous support and improvements.

https://doctordong.vn/

https://moola.ph/

https://drrupiah.com/

https://doctorringgit.my

goBaby

https://gobaby.co

GoBaby is a P2P marketplace for baby equipment rentals.

From strollers and car seats to scooters and beach umbrellas, select anything you need during your travel. Rest assured that all the baby gear is checked for safety and recalls, and comes from verified local families.

We developed promo site, iOS application and backend server.

LendingOne

LendingOne helps enhance real estate investors with the capital they need for their x and ip and rental properties portfolios. 

JetRockets automated all business processes related to loan application and origination, significantly reducing the time and the costs associated with the lending process.

Hound & Co

https://houndand.co

Hound & Co – the marketplace for all things hound!

Hound & Co is dedicated to dog lovers everywhere, designed to serve as an online marketplace for exclusive dog products as well as an online resource for all things hound. The marketplace is supported by sellers of unique dog-related products including treats, toys, outfits, and more. All of the products you see in the Hound & Co marketplace are made for dog lovers by dog lovers. Now that's something to bark about!

Prophotos

https://prophotos.ru

Number one online journal about photography in Russia and CIS.

Ray Super Remote

https://ray.co

Promo site for the ultimate touchscreen universal remote control. 

Sdelki.ru

http://www.sdelki.ru

B2B marketplace for small and medium business.

Fotoshkola

https://fotoshkola.net/

Fotoshkola.net: for those who are in love with photography. No matter what town or country you come from, our online Fotoshkola is always open for anyone willing to study and get new skills. The best tutors, vast experience and plenty of practical tasks are waiting for you throughout all your courses!

Reviews

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MVP iOS App Dev for Home Repair Company

“The communication has been key for us, and their technical skill level has been a tremendous asset.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Summer 2016 - Ongoing
Project summary: 

JetRockets built the backend infrastructure for two native iOS apps that connect homeowners and contractors. Features include search functionality, login and profile maintenance, and scheduling options for booking appointments.

The Reviewer
 
11-50 Employees
 
New York City Metro Area, New York
Anthony Gallo
Co-founder, AskJack
 
Verified
The Review
Feedback summary: 

The app has yet to launch, but internal code reviews have been very positive. JetRocket’s ability to manage expectations and communicate effectively throughout the project were key in creating a cohesive MVP.

BACKGROUND

Introduce your business and what you do there.

I am the co-founder and COO of AskJack, an iOS app that connects homeowners and contractors instantly with a booking and scheduling system.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JetRockets?

During the beginning of the project, our in-house development team was managing the design/frontend of the app but needed assistance with building out the backend infrastructure.

SOLUTION

What was the scope of their involvement?

The service consists of two apps; one for consumers/homeowners and one for local professionals and general contractors. When a consumer needs to book a service, they create an account and answer a few questions on the app that connects them with specific providers in their area. They are then able to browse through their profiles, read reviews, and see their availability to schedule an in-person appointment. JetRockets has taken a lead on backend development for both apps.

What is the team composition?

Natalie [Partner and Head of US Operations, JetRockets] was our project manager and Igor [Partner, JetRockets] served as the lead developer.

How did you come to work with JetRockets?

We received a referral through one of our in-house iOS developers at the time. We scheduled a meeting with them and they seemed great, so we moved forward with them.

What is the status of this engagement?

We started working together in the summer of 2016, and we’re set to launch in the next few months. We’re currently in talks to develop an accompanying web app.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched the app yet, but our team has been reviewing the code and JetRockets has done high-quality work and kept great notes that allow other developers to pick up where they left off if necessary. We haven’t run into any major issues thus far.

How did JetRockets perform from a project management standpoint?

They were excellent. They always took our budget into account and managed our expectations around timelines and what was realistic for our first MVP. They’ve been extremely knowledgeable throughout the process. I’ve worked with many development teams over the past fifteen years and outsourcing can sometimes be difficult. With JetRockets, the communication was easy and efficient.

What did you find most impressive about them?

The communication has been key for us, and their technical skill level has been a tremendous asset.

Are there any areas they could improve?

Nothing immediately comes to mind.

Advice for potential customers?

Have a clear understanding of you what you want to build. The more information you can provide, the better quality your product will be.

5.0
Overall Score Our overall experience was excellent.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve done a great job sticking to timelines.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & iOS App Dev for Travel-based Marketplace

“You can trust JetRockets to choose the best solutions for your project.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2016 - Mar. 2017
Project summary: 

JetRockets designed and built an e-commerce site and accompanying app for a peer-to-peer marketplace platform.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Ksenia Bolobine
Co-founder, goBaby
 
Verified
The Review
Feedback summary: 

Strategic UX/UI and optimal performance have resulted in significant positive user feedback and professional accolades. Everything was delivered on schedule, and post-launch changes were made at no extra charge.

BACKGROUND

Introduce your business and what you do there.

I’m a founder of goBaby. We’re an online peer-to-peer marketplace providing strollers, car seats, and other baby gear for rent, making it easier for families to travel. It’s similar to Airbnb in that users can book ahead and rent gear for the length of their trip.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JetRockets?

We needed to build a site that could support our platform. We also determined that a majority of our target audience used iPhones, and wanted to create an iOS app to expand our base.

SOLUTION

What was the scope of their involvement?

JetRockets built the site and the iOS app from scratch. The site is a relatively basic e-commerce platform with review functionality, and it encourages users to download our iOS app. JetRockets made several suggestions during the development process that helped us optimize UI/UX [User Interface/User Experience], which included adding a “Subscribe” prompt to the landing page and links to all our social media pages. We really appreciated their input.

When I asked for changes or improvements, they obliged at no extra cost, which was very helpful for us. At our request, and with no added charges, they shifted us from an external blog to one on the site that allowed users to send posts, which I could then add to the site upon approval.

What is the team composition?

There was a project manager who helped us brainstorm the overall structure, and oversaw communication and deadlines. He was always available on Skype to address any questions or concerns. We also worked with a graphic designer who provided us with mockups for approval and a UX/UI designer that focused on user flow and overall site layout.

How did you come to work with JetRockets?

I work out of a WeWork space, and another startup founder recommended them.

What is the status of this engagement?

We started working together in October of 2016 and launched in December 2016. They made some minor changes through March of 2017, and the engagement has largely concluded since.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When we went live, we got a great deal of positive user feedback and several accolades for the app and the site. We felt that they did an excellent job.

How did JetRockets perform from a project management standpoint?

They were great about keeping us updated on the project. Although they’re based in Russia, we managed to use the time difference to our advantage, and turnaround time was extremely efficient. They were great about making changes when we needed them. It was very important to us that work was completed in a timely manner, and JetRockets ability to meet deadlines put us at ease. Our project manager was very easy to work with and efficiently addressed any issues that came up.

What did you find most impressive about them?

They were very good at working with non-technical people and always translated all the lingo into terms that my team could understand and influence. Sometimes you can feel lost when you don’t understand how things are being developed or what’s required, but their process was very transparent.

Are there any areas they could improve?

They were looking for a lot of input in the beginning on what we wanted the design to look like, but I’m not a very visual person, so initially, it would’ve been helpful to see more examples. They explained that they wanted to avoid design stereotypes and create something new for us, so we came around to appreciate their approach.

Advice for potential customers?

Be open-minded and try to brainstorm as many ideas as possible upfront. You can trust JetRockets to choose the best solutions for your project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Large Scale Platform Dev for Data Management & Consulting Firm

“They’re more than a shop we outsource to, they’re an ongoing, collaborative partner.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2017 - Ongoing
Project summary: 

Ruby on Rails and PostgreSQL specialists, JetRockets coproduces a complex platform. A collaborative space for large corporations and freelancers, the platform incorporates project management and compliance.

The Reviewer
 
1-10 Employees
 
New York, NY
Valerie Chianuri
CEO, ISC Advisors
 
Verified
The Review
Feedback summary: 

Buoyed by transparency and candor, JetRockets exceeds expectations at a steady and reliable pace. In the interest of progressing the timeline, they are communicative, even over holiday breaks.

BACKGROUND

Introduce your business and what you do there.

We are a data management, business intelligence, and data warehousing company. We primarily service financial industry clients. We have a proprietary data management platform and act as consultants.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JetRockets?

We had a new client who needed a large-scale platform built. It is a collaboration project with a variety of functions. This combination does not exist in the market, so drew on our previous partnership with JetRockets to build the platform together.

SOLUTION

What was the scope of their involvement?

Our client has their own UI/UX [user interface/user experience] person, but—with our direction—JetRockets provides us with everything outside of those elements. They manage their own resources and time. The platform is still in progress, but will manage freelancers for large corporate clients’ creative projects. It combines project management, compliance, and the collaborative space for project managers and freelancers. It’s a complex platform, with multiple angles.

They specialize in Ruby on Rails and PostgreSQL. We’re a SQL and Python shop, so Postgres is relatively new to us. They’ve been very good at showing us their process.

What is the team dynamic?

We are in touch on a weekly basis for regular updates, and their project manager connects with me at least one or two extra times each week to update us or ask sensitive questions. Everything else is mapped centrally through our project management software.

How did you come to work with JetRockets?

My business partner found them. He had worked with them at a previous job on a smaller project. He felt they were exceptionally reliable, and could work quickly while maintaining good quality.

How much have you invested with them?

This is a $125,000 project. The client has increased its scope, so that number is likely to grow.

What is the status of this engagement?

Our relationship started officially on August 1, 2017, and is ongoing. We’re already considering them for another project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As I mentioned, one of our three clients for this project is a UI/UX designer. We showed him the staging server in October, which he didn’t expect. With their help, we beat expectations, and they meet every milestone we’ve set on the timeline, in spite of significant scope creep. This is a challenging project, and they’ve delivered excellent quality work on time or ahead of schedule.

How did JetRockets perform from a project management standpoint?

They provide a lot of transparency, and their work is easy to audit. They’re very reliable, and their project manager is extremely responsive. She was in touch with me over Thanksgiving because they had a question and wanted to be sure they could move forward.

What did you find most impressive about them?

Their reliability and communication flow are strong. The interest they take in their work makes them truly unique. They are a collaboration partner. They don’t just take marching orders and follow directives, but they respond with thoughtful answers. They care about the work that they do, and take pride in their deliverables. They’re more than a shop we outsource to, they’re an ongoing thought partner.

Are there any areas they could improve?

My only suggestion would be expanding their technology stack. I had to convince my partner to go with Postgres, rather than SQL or another software we were used to. Outside of that, they do well on any project, and provide compelling reasons to hire them.

Do you have any advice for potential customers?

Have a clear idea of where you’d like to go. Provide them with guidance, and they will respond with honest, candid feedback.

5.0
Overall Score Their communication is amazing.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered everything early or on time, in spite of scope creep.
  • 5.0 Cost
    Value / within estimates
    They give us more bang for our buck than other teams I’ve worked with.
  • 5.0 Quality
    Service & deliverables
    They’re great to work with.
  • 5.0 NPS
    Willing to refer
    I’m very likely to recommend them, as long as we can share them.

E-commerce Web Dev for Dog-centered Marketplace

“If you can imagine it, [JetRockets] can do it.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2016 - Ongoing
Project summary: 

JetRockets designed and built a user-friendly, multi-sided e-commerce marketplace using Ruby on Rails and implemented a PayPal processing system.

The Reviewer
 
1-10 Employees
 
New York City Metro Area, New York
Laura Truitt
Owner, Hound & Co
 
Verified
The Review
Feedback summary: 

Despite a steep learning curve, effective communication and adaptability yielded an end product that met all requirements. They prioritized user preferences and substantially increased customer retention.

BACKGROUND

Introduce your business and what you do there.

I am the owner of Hound & Co., an e-commerce platform that specializes in all things dog-related.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JetRockets?

We had been working with a development company prior to JetRockets in an effort to establish a multi-sided e-commerce marketplace that allowed buyers and sellers to make profiles, process payments, and track orders. The previous company was not able to build what we wanted and left things very disorganized. We needed a new company to clean up their work and get the site up and running.

SOLUTION

What was the scope of their involvement?

JetRockets oversaw all aspects of development, including design and user flow, using Ruby on Rails. They also worked with us to make the sign-up process for buyers and sellers much more user-friendly with a clearly defined UI [User Interface]. They also implemented PayPal as a payment processing system, and set it up to divide payments between our company.

How did you come to work with JetRockets?

My father had worked with them in the past and suggested I reach out after hearing about my trouble with the last development company.

How much have you invested with them?

About $86,000.

What is the status of this engagement?

It's ongoing. The site is live, but we’re continuing to make final adjustments.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had gotten user feedback early on, coupled with high bounce rates and low time spent per page, that suggested we needed to improve the user flow for buyers and sellers. JetRockets made a few suggestions that included adding a banner for buyers that allowed them to easily access the site’s main features, as well as a more clearly-defined UI for sellers that guided them through the sign-up process. These additional features helped us to retain users on both sides.

Also, we initially implemented Stripe as a payment processing system, but quickly realized that sellers were hesitant to provide their financial information with a service that they had never heard of. When we decided to switch over to PayPal, JetRockets made the transition without any problems. Sellers are now much more confident sharing the necessary information while making an account.

How did JetRockets perform from a project management standpoint?

We used Asana to track progress, prioritize tasks, and delegate based on order of importance. As for communication, we usually spoke via Skype, email, or phone. If something crucial came up after-hours, they would reliably respond and address the issue in real time. They were great to work with.

What did you find most impressive about them?

They are extremely trustworthy. Although they hadn’t worked with multi-sided e-commerce platforms before, they were able to build a marketplace that met all our requirements. Developers will always say that they’re able to take on a project, even if sometimes they can’t. I knew that I could trust JetRockets to figure things out and do the project right. They were very organized and worked efficiently.

Are there any areas they could improve?

No, none that I can think of.

Advice for potential customers?

Have a clear outline of what you’re looking for. If you can imagine it, they can do it. You can always ask them for advice, but just make sure to have clearly-outlined expectations.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Proprietary CRM Dev for Private Lender

“[T]heir team is very well acquainted with the technology; they know what they are doing."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Spring 2016 - Ongoing
Project summary: 

JetRockets is developing a custom customer relationship management system for a lending company, building the solution and its database from scratch, and then conducting rigorous QA and testing.

The Reviewer
 
11-50 Employees
 
Florida
Saal Siddiqi
Business Analytics Manager, LendingOne
 
Verified
The Review
Feedback summary: 

The work is proceeding successfully with the team performing well. They manage the project effectively using a ticketing system to ensure deadlines are clear and met. They are skilled, professional, and take time to understand the business and its sector in order to develop a tailored solution.

BACKGROUND

Introduce your business and what you do there.

I am the business analytics manager of LendingOne. We provide rental loans to real estate investors, and we deal 100% with entities only. I was also lead project manager for the software implementation on the project with JetRockets.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JetRockets?

We needed to have a proprietary CRM [Customer Relationship Management] built from scratch for our business. The majority of the CRMs for real estate companies are positioned towards individual name or borrower-type CRMs, but we wanted something more entity based. When we were looking for various software solutions that we could subscribe to, nothing matched our needs. As a result, my COO [Chief Operating Officer] and I decided on the proprietary route and to have our own loan origination system flash CRM built from scratch.

SOLUTION

What was the scope of their involvement? 

After identifying a need for the CRM, we reached out and provided them with the initial scope, outlining what business purpose we needed to fill and where we wanted to head with it, in addition to who this would impact from an operational standpoint. At that point, Jetrockets reviewed those requirements and really understood the depth of our business and what we were lacking.

JetRockets built our CRM, as well as the databases behind the CRM. Our CRM is 100% proprietary and there are many things that specifically match our business.

What is the team dynamic?

I work directly with a project manager and I serve as the business project manager. All internal communication regarding any software related changes, advancements, or improvements is brought to me, and I communicate with their IT project manager, who then communicates to the rest of the JetRockets team.

How did you come to work with JetRockets?

My CEO had experience working with them with a sister company.

What is the status of this engagement?

We began this project in the spring of 2016, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It has been going well and there is nothing I can complain about. With any type of QA and requirement ticket, there may be things that are not understood or communicated properly, but nothing has been detrimental.

How did JetRockets perform from a project management standpoint?

They have performed exceptionally well. I have dealt with many different IT development project teams throughout my tenure, and their team is very well acquainted with the technology; they know what they are doing and understand the requirements thoroughly.

After I submit a ticket and it is received by them, we use a project management software in order for us to have live updates as well as communication to both of our teams. Their team develops it, they go through rigorous testing, QA [Quality Assurance], and development, and they then put the ticket in UAT [User Acceptance Testing]. At that point, I test it rigorously and we move it to our production environment.

What did you find most impressive about them?

The most impressive thing has been their response time and coverage. I have never been in a situation where I cannot get a hold of anyone. They are on top of things 24/7, which is very impressive for a relatively small team.

They understand the business very well, especially because they are external and are not living our business day in and day out. The team is knowledgeable, bright, and very talented all around. 

The technology business is very volatile from a timing standpoint, and I know from my experience working with various teams in the past that they are the best in the business so far.

Are there any areas they could improve?

The only feedback I would provide is on the ETA [Estimated Time of Arrival]. Maybe 2% of all tickets and processes were a little underestimated in terms of the ETA to us, which can put me in a tough situation.

Do you have any advice for potential customers?

Rather than communicating solely over the phone, or sending a requirement sheet, make sure that everything is extremely explicit. This is general to all technology teams. Make sure the project is scoped out properly and that there isn’t any room for ambiguity from their team, as this entails inefficiency. I don’t believe this a responsibility of them; rather it is 100% the responsibility of the client. If a client can’t properly communicate or draw out what needs to be done in the system, then they shouldn’t request it. However, even if everything isn’t set in stone on your end, they can help along the way to get the project done.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    If I need to recommend them to anyone, I would not hesitate.

Custom Software Dev for Online Marketing Platform

“We can see that the technical decisions that JetRockets made are working.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - July 2014
Project summary: 

JetRockets developed custom software for an online marketing platform, working on the Ruby on Rails software and using PostgreSQL and Redis for the database. They later passed the project to in-house staff.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Denis Lukyanov
CTO, Convead
 
Verified
The Review
Feedback summary: 

The software works well and there were few aspects that needed addressing after the build was completed. The platform now receives thousands of daily visitors. They were a professional, well-run team that not only implemented the requirements but gave advice and suggestions for improvements.

BACKGROUND

Introduce your business and what you do there.

Convead has an online marketing platform for e-commerce. I’m the CTO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JetRockets?

We didn’t have in-house resources to start our new project. Our CEO told me we needed contractors to help us develop our online marketing platform.

SOLUTION

What was the scope of their involvement?

We had some base requirements. We met Igor [Founder, JetRockets] and Alexey [Founder, JetRockets]. They looked through our papers and documentation and made some suggestions beginning with our technical stack with databases, programming language, and so on. They built the architecture and a prototype of the project. They showed it to us and we just looked through it and did a code review.

In the second month, we decided to move on. They introduced several new features for us such as email sending and showing web forms on client’s websites with some kind of visual constructors for the content of the emails. 

In the third month, we had our own staff and JetRockets helped them to get into the project. They were very professional. They installed the code and created some basic documentation for our programmers. They used Ruby on Rails, with PostgreSQL and Redis as the database. They used a quite contemporary frontend framework, which I think was Angular. The stack was good. 

What is the team dynamic? 

We worked with 3–4 developers. 

How did you come to work with JetRockets?

The first factor was that we needed to be able to meet in-person. There were a few companies in our location so we talked to each of them. Igor and Alexey from JetRockets proposed very good terms for us and offered a good hourly rate. They understand what they’re talking about and how to build such projects and systems. 

How much have you invested with them?

We invested $20,000.

What is the status of this engagement?

We started working together in March 2014 and the project finished in May 2014. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It works. We didn’t have to rebuild too many things after them. When we started the project, we had 0 visitors. Now we have thousands of visitors daily. We can see that the technical decisions that JetRocket made are working.

How did JetRockets perform from a project management standpoint?

We were happy with them because they really helped us to do the MVP [Minimum Viable Product] for a couple of months. They’re very professional. It was very easy to communicate with them—they’re always online and ready to answer our questions. We had daily online meetings with them. They were like part of our team and we’re quite happy. 

What did you find most impressive about them?

They want to help. They’re not just contractors, they become part of your technical team. They do not only what is written in the technical papers and documentation, but they give suggestions too. They always told us how much it would cost to implement certain features. There were several features that we canceled because of those estimations. They saved us money in that way, because we could have just started implementing these features, but found out that they were too expensive for us. They wanted to help us and save us money.

Are there any areas they could improve?

Maybe they could do something better, but I’m not sure if I were them, I’d do things another way. It always depends on the situation. They started a project from the bottom. This is very difficult, but it’s important to forecast how the project can develop in the future. They could make something better. 

Do you have any advice for potential customers?

If you work with them, don’t hesitate to contact them constantly. Don’t hesitate to make daily meetings or online calls with them. They’re really responsive and available for that. It can save time and money. Because they’re not part of your company or team, they may not be aware of some goals that you are trying to reach. They need as much information as possible.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ruby on Rails Web Dev for Online Educational Service

"They have lots of engineers who have fast communication."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2013 - Ongoing
Project summary: 

JetRockets redesigned the internal architecture of a website with a Ruby on Rails framework. Development included frontend and backend changes for multiple interfaces, along with a CMS integration.

The Reviewer
 
11-50 Employees
 
Moscow, Russia
Co-founder, Online Educational Service
 
Verified
The Review
Feedback summary: 

Using an Agile approach, JetRockets stays in constant communication, providing quick responses when necessary. The team creates quality work with minimal issues handled in a timely fashion by the numerous engineers involved.

BACKGROUND

Introduce your business and what you do there.

We are an online photography school in Russia and a few eastern European countries. We provide online educational services and photography for photography majors, people who just bought a camera, and people who take photos and want to improve their skills in photography.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JetRockets?

We needed an outsourced development team.

SOLUTION

What was the scope of their involvement?

They’ve helped us with a lot of challenges with our website including a complete redesign of internal architecture. We ran our website with Ruby on Rails. We made a complete upgrade from one version to another. They did both frontend and backend development to our website and other websites in our company.

Our website consists of several parts. There’s a public, online storefront where users can select services and buy them. Then there’s the student interface part where our students can interact with tutors. They have learning materials, content, and an interface for uploading their tasks. We also have a teacher interface where our teachers work. Lastly, there’s an administration part that’s actually a CMS where we manage everything we have on the websites.

What is the team dynamic?

I was the project manager in-house. They provided us with a team lead, who was also a developer. We always had a backend developer and frontend developer. Sometimes there were several backend developers depending on the workload.

How did you come to work with JetRockets?

I wasn’t involved in the process. It was my boss who found them.

How much have you invested with them?

We invested around $10,000-$49,999.

What is the status of this engagement?

We started working together in 2013, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It is fine, and they provide quality work. We haven't had many problems.

How did JetRockets perform from a project management standpoint?

It's always great. We are in constant communication and use Agile technology. We have short cycles of 1-2 weeks. During that time, we have communication if something goes wrong. That’s actually the best part of the work.

What did you find most impressive about them?

They have lots of engineers who have fast communication.

Are there any areas they could improve?

I don't have any feedback. Everything is fine.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Outsourced Software Engineering for Startup Firms

"[W]e were satisfied with their work."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
May 2014 - Dec. 2015
Project summary: 

JetRockets handled development on a staff augmentation capacity in order to reach deadlines. Their work involved some auditing and resolving bottlenecks in the solution.

The Reviewer
 
11-50 Employees
 
Moscow, Russia
Alexander Belsky
Co-founder, MillionAgents & FORapp
 
Verified
The Review
Feedback summary: 

JetRockets delivered quality work during their time on the project. They definitely stand out over other outsourced development companies, especially with the direct involvement of their founder, who paid attention to every single detail and was available for solving any problems that came up.

BACKGROUND

Please describe your company and your position there.

I'm a serial startup founder in the IT [Information Technology] industry and used to focus primarily on product/development issues in my companies. Relevant to JetRockets, there are two interconnected companies: MillionAgents.com, which provides crowdsourcing data collection solutions for the retail industry, and FORapp.ru, which provides SaaS [Software-as-a-Service] in the same area.

OPPORTUNITY / CHALLENGE

For what reason(s) did your company hire JetRockets?

After a year or so of in-house development, we realized that we needed to enrich our team with additional expertise.

What were your goals for this project?

Our goals were to meet our deadlines on the way, to audit the tactical software engineering solutions we've made, and enhance bottlenecks.

SOLUTION

How did you select this vendor?

Usually skeptical about outsourcing, I was advised by my business partner to approach and try JetRockets since they did a brilliant job for the IT side of his recent company. I met them in person and decided to give them a trial project. I was quite surprised!

Describe the project in detail.

JetRockets joined our team of 6 developers to deliver the road-mapped features and refactor the bottlenecks.

What was the team composition?

We had two people from JetRockets working on our project full time, with Igor [Partner, JetRockets] overseeing the process and supporting complicated issues.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Product development is not a project, but a process. During the timeframe in which they were involved, we were satisfied with their work.

How effective was the workflow between your team and theirs?

The workflow was unusually good compared to my previous outsourcing experience. The team was online and Igor was ready to get involved in any issue regarding technical problems or communication.

What did you find most impressive about this company?

We worked with them when they were a rather small boutique-like company, so we had enough of the founder's attention to control each aspect. I hope they can still sustain this commitment to clients' needs and to quality delivery today.

Are there any areas for improvement?

I can't name any serious flaws in our cooperation.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Ruby on Rails Backend Dev for Donations Service

"They have exceeded our expectations."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - Sept. 2017
Project summary: 

JetRockets provided a project manager, a frontend resource, 2 backend developers, as well as a QA specialist to create a modern solution for mobile and web apps using Ruby on Rails.

The Reviewer
 
1-10 Employees
 
Moscow, Russia
Maxim Chan
Project Manager, Weva
 
Verified
The Review
Feedback summary: 

While specific details are confidential, everything is working as it should. The project manager was easy to get in touch with and provided consistent updates. The team was not only patient but also very helpful and understanding.

BACKGROUND

Please describe your company and your position there.

I’m the project manager at Weva. We create digital empathy and have about 10 employees. I oversee our IT department.

OPPORTUNITY / CHALLENGE

For what reason(s) did your company hire JetRockets?

We needed to create a modern backend using Ruby on Rails for mobile and web apps.

SOLUTION

How did you select this vendor?

My team and I searched for web development companies. However, my friends told me about JetRockets, so we checked their portfolio and decided to hire them.

What was the team composition?

Initially, we were assigned a project manager to support us and serve as the main point of contact throughout the project. I only spoke with that person but I was made aware that there were 1 frontend and 2 backend developers as well as a quality assurance resource working behind the scenes.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The product is still in progress so it's hard to say. Everything works great though.

How effective was the workflow between your team and theirs?

The project manager assigned to us was easy to communicate with and provided frequent updates. We connected via the Skype at least once a week and used Slack for other communications.

What did you find most impressive about this company?

They have exceeded our expectations and we appreciate that they were patient, understanding, and helpful while our project was in development.

Are there any areas for improvement?

Everything was terrific, but there’s obviously no limit to perfection.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer