JetRockets

BACKGROUND

Please describe your company and position.

 I am the Co-Founder of a children's activity marketplace. 

Describe what your company does in a single sentence.

A marektplace that connects busy parents with activities for kids. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetRockets to accomplish?

• Launch an MVP for summer 2024.

SOLUTION

How did you find JetRockets?

• Referral
• Webinar

Why did you select JetRockets over others?

• Referred to me
• Non-tech Founder Brand

How many teammates from JetRockets were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Launch an MVP for our company in Portland, OR in time for summer 2024. Key features include: listing uploads, basic search functionality, a management dashboard, development of in-house designs, ability to sort and filter activities based on key criteria, and more. Maintain the code through November 2024.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Coded designs
• Basic features & functionality
• Basic analytics
• Live MVP ahead of summer 2024
• First 100 users secured
• Sponsored listings live

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I think we would have benefited from a more in-depth discovery phase & expectation-setting at the beginning of our partnership. We some turnover in the PM's that handled the project, but Natalie was always very responsive to us. We had daily calls at one point. It was a learning opportunity on our side as well. At the end of the day, we were able to have our MVP live in time to meet the summer demand, and invested in a few additional features while in the maintenance phase of the partnership once live. JetRockets will always be a core part of our founder journey, and the MVP for our platform! 

What was your primary form of communication with JetRockets?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're drawn to JetRockets because of their commitment to supporting non-tech founders, their leadership under a female CEO, and their comprehensive global team that includes project managers, designers, front-end developers, and back-end developers. It's a junior workforce overseen by senior-level executives with deep experience. 

Are there any areas for improvement or something JetRockets could have done differently?

We appreciate how responsive Natalie was in addressing our feedback in real time. We learned a lot in the process as well. In hindsight, I think we could have benefited from a deeper discovery phase out of the gate and ensuring our designs were final 1-2 sprints ahead of what we were currently building. We also didn't fully onboard to the systems JetRockets used - like Asana - until months into the project, but that was more attributable to a new PM that ultimately didn't work out. Lastly, and just an opportunity to mull over ahead, is that working with non-tech founders is probably as much about education as it is about execution. Revamping the onboard process to be more like a "quick course" for new clients to get them up to speed on basic development language, standard processes, what to expect, etc would probably go a long way. Natalie's Linkedin content is very educational and she is clearly passionate about working with non-tech founders. Creating comprehensive, evergreen resources that both her team and clients could benefit from would likely maximize the impact of her expertise. 

BACKGROUND

Please describe your company and position.

I am the Owner of EquipSystems

Describe what your company does in a single sentence.

Specialized healthcare services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetRockets to accomplish?

• Simplify an existing process
• Provide greater insight on our data
• Increase our value prop to our clients

SOLUTION

How did you find JetRockets?

• Referral
• Other

Why did you select JetRockets over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Jet Rockets to transform our existing process of tracking hospital equipment maintenance into a comprehensive digital solution. Our primary goal was to codify our workflow for cleaning, disinfecting, and repairing hospital equipment in a way that could be easily monitored and reported on, ensuring compliance and efficiency in our hospital operations.

Key Deliverables:

1. Custom Equipment Tracking System: The team developed a robust system that allows us to track individual pieces of hospital equipment. This includes logging their current status, the location within the facility, and assigning relevant maintenance tasks.

2. Workflow Automation for Cleaning and Disinfection: The system automates the step-by-step procedures we follow for cleaning and disinfecting equipment. Each task is tracked, timestamped, and verified, reducing the risk of human error and ensuring compliance with hospital standards.

3. Before and After Photo Functionality: A key feature implemented was the ability to take and upload before and after photos of the equipment. This allows us to visually document the condition of equipment pre- and post-maintenance, providing an added layer of quality assurance.

4. Reporting and Compliance Documentation: The solution includes a robust reporting feature that generates detailed reports summarizing equipment status, maintenance tasks performed, and any repairs. These reports are essential for internal audits and regulatory compliance.

 5. User-friendly Interface: The team delivered a clean, intuitive interface that requires minimal training for staff to use, ensuring that the transition from our manual process to the new digital system was smooth and efficient.

Overall, Jet Rockets delivered a customized software solution that has significantly streamlined our equipment maintenance processes, increased operational transparency, and provided us with valuable data for ensuring the highest standards of equipment cleanliness and functionality for our clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several tangible outcomes that clearly demonstrated progress and success:

1. Increased Efficiency: Our team is seeing a reduction in the time it takes to record our work due to the streamlined workflow and UI. This allows our team to focus on completing the work vs. logging their work.

 2. Improved Compliance and Accuracy: With the system’s task tracking, we dramatically improved our compliance rate in meeting our clients' cleaning and disinfection standards. The ability to document each step with timestamps ensures nothing is overlooked.

 3. Enhanced Documentation and Quality Assurance: The before and after photo functionality has added a layer of transparency. We are now able to visually track the condition of each piece of equipment.

4. Data-Driven Reporting: The system’s reporting capabilities have made it much easier for us to track progress, spot inefficiencies, and plan preventive maintenance. The detailed reports generated have helped us make informed decisions about equipment replacement and allocation, which has positively impacted our long-term budgeting and resource management.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

JetRockets provided outstanding project management throughout the entire engagement. From the start, they laid out a clear timeline with defined milestones and consistently delivered key components on time, often ahead of schedule.

They set up regular calls to keep us updated on progress and maintained excellent communication. Additionally, they created a dedicated Slack channel for real-time discussions, which made collaboration seamless. Whether we needed to reach them via Slack, phone, or email, their team was always highly responsive and quick to address any questions or concerns we had.

Their ability to adapt to our evolving needs was impressive. Whenever we requested changes or added new features, they promptly assessed the impact and provided realistic timelines for the updates. Their flexibility and commitment to ensuring the project stayed on track, while accommodating our feedback, made the entire process smooth and efficient.

Overall, JetRockets’ proactive communication and responsiveness across multiple channels made them a reliable and efficient partner throughout the project.

What was your primary form of communication with JetRockets?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to manage a project across multiple time zones without disrupting communication or delivery stood out. Despite the logistical challenges, they maintained consistent availability and ensured that we never felt out of sync with the development process.

Most importantly, their ability to break down complex technical issues and explain them in a way that non-technical team members could easily understand was incredibly valuable. JetRockets took the time to ensure everyone on our team, regardless of technical expertise, fully understood the scope, challenges, and solutions. This transparency and clarity allowed us to make informed decisions and feel confident in the project’s direction.

Their unique combination of technical skill and clear communication made working with them a truly impressive experience.

Are there any areas for improvement or something JetRockets could have done differently?

Overall, we were extremely satisfied with JetRockets’ performance, but if there is one area for improvement, it would be around communicating when new people joined / left the team and introducing them.  As the project moved on, there were more people added, and at first they were just names.  It is a minor point, but in the end, we are all human and want to understand who we are working with. 

BACKGROUND

Please describe your company and position.

I am the Co-Founder & Chief Medical Officer of My Fertility Health, Inc.

Describe what your company does in a single sentence.

My Fertility Health, Inc. has created a comprehensive mobile application designed to support all individuals throughout their reproductive health and fertility journeys.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetRockets to accomplish?

• Create a novel mobile application in the healthcare space.
• Analyze and correct code created by a different software development team.
• Launch the mobile application to Apple and and Android platforms.

SOLUTION

How did you find JetRockets?

• Online Search
• Clutch Site

Why did you select JetRockets over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from JetRockets were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Comprehensive analysis of the code for our software application which was developed by a previous software developer. 

• Project Discovery & Architecture Analysis • Codebase Loopholes and Dependencies Analysis • Database and Data Schema Analysis Enhancement of preexisting features Launch of the application to both iOS and Android platforms Maintenance and support of the app

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

JetRockets was able to analyze existing code, efficiently identify and correct errors/bugs, and launch the application for beta-testing within the projected timeline. Bugs that were taking our previous development team weeks to identify/fix took the JetRockets team days to correct. If we had started our project with JetRockets, we would have saved thousands of dollars and months of time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had 2 developer and a project manager assigned to our project. We met virtually once per week with the entire to team to discuss progress, issues and next steps in development. The completed the promised work on time. Throughout development, the team was incredibly communicative and responsive.

What was your primary form of communication with JetRockets?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We transitioned the development of our mobile app to JetRockets after our initial developer failed to complete the project. The experience with our initial development team left us anxious and distrustful as we sought out a new partner. From our first meeting with JetRockets, it was clear that they were different. They provided an honest assessment of the product we currently had and the costs/timeline required to get it where it needed to be. They patiently and expertly answered each of our questions and were actively engaged in every step of the transition process. Their commitment to transparency is real and they were open and honest with us at every stage of development.

Are there any areas for improvement or something JetRockets could have done differently?

No. Our experience with JetRockets has been exceptional.

BACKGROUND

Please describe your company and position.

I am the Owner of a mental health community platform

Describe what your company does in a single sentence.

Community platform for mental health support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetRockets to accomplish?

• Build the platform

SOLUTION

How did you find JetRockets?

• Online Search
• Clutch Site

Why did you select JetRockets over others?

• High ratings
• Company values aligned

How many teammates from JetRockets were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I worked with Jetrockets to build the MVP of the platform. They helped me start from a loose idea to a tangible product with very specific functionality that also differentiated the platform from existing competitors. From the design to data, they have been essential to every part of this process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• MVP Platform design
• User sign up
• User engagement and functionality
• Admin roles and responsibilities

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they delivered on time and kept me in the loop with various changes that would affect timeline and budget. They responded to my needs quickly and provided me with feedback often.

What was your primary form of communication with JetRockets?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The values of the company matched what I was looking for. When I met CEO Natalie in NYC - she expressed to me her interest and vision for my project. I appreciated her as another female entrepreneur and her honesty with what this process looks like on a holistic basis being a young woman in tech. Jetrockets has a lot of experience in this space and they were giving me fresh ideas and unique feedback I was not hearing from other potential partners.

Are there any areas for improvement or something JetRockets could have done differently?

Not at this time - we have been very communicative during this entire process and any changes or differing ideas on the MVP were resolved seamlessly.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Aisop’s Fables, a company that creates stories for children using generative AI. Users can customize stories by telling the app what values they want their child to learn, and the theme and stories are generated from there. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JetRockets?

We’ve hired JetRockets as a development partner. 

SOLUTION

What was the scope of their involvement?

JetRockets is developing the application from scratch. We’ve given them our designs, and they’ve been responsible for creating all the coding on the frontend and the backend logic. The app is for iOS and uses React Native on the frontend and generative AI and cloud providers to put everything together on the backend. We plan on keeping JetRockets on for maintenance and are currently in beta testing. 

What is the team composition?

We have a project manager and front- and backend developers. 

How did you come to work with JetRockets?

I’ve worked with JetRockets previously; I was happy with their output last time and decided to work with them again. 

What is the status of this engagement?

We started working together in February 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve launched the app for beta testing, and we’re getting good feedback about it. Users enjoy the app; it is well-designed, polished, and easy to use. The response of the generative AI initially took a long time, but we figured out a mechanism to fix that, and now we have a much more responsive output. 

How did JetRockets perform from a project management standpoint?

We’ve been very happy with the general layout of the project management, and our project manager is very clear about communication deadlines. JetRockets is transparent about issues that come up. Our project is structured a bit differently than the previous project we worked on with them, but we’re satisfied with the engagement. We communicate via phone calls and a Slack channel. 

What did you find most impressive about them?

The team is incredibly resilient, professional, and extremely dedicated. The developers had to relocate because of the Russian Invasion of Ukraine, but they have continued to provide quality work despite those circumstances. 

Are there any areas they could improve?

A few structural issues have occurred, and we’ve had to retrain a few employees. This creates standard friction when figuring out how the new developer can get up to speed. However, we would expect this from most development companies. 

Do you have any advice for potential customers?

JetRockets can be expensive to work with, but they are a great choice if you have something that is complex or not fully developed. Explain what you need upfront because changing things in the middle of the project can make things difficult for the developers. Consult with them before the project starts because that will be helpful. 

BACKGROUND

Introduce your business and what you do there.

I am the CTO of a monetary systems company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JetRockets?

Although we have an in-house development team, we sometimes have many tasks and hire outsourcing companies to help us with development. 

For this project, we needed a company with experience in cryptocurrency trading and the ability to code using the Ruby language. We hired JetRockets to help us develop various tools that facilitate cryptocurrency stock trading and processing. 

SOLUTION

What was the scope of their involvement?

Initially, we provided JetRockets with a series of high-level requirements created by our in-house development team to set clear expectations. JetRockets has assigned a project manager and created product concepts with motives and descriptions. We’ve discussed assets with them, and they provide a monthly report on the project’s progress. 

JetRockets has built a special tool that simulates stock behavior in the cloud and a trading box that can be used for cryptocurrency stock trading. We’ve provided the core technology, and they’ve developed their part of the project from scratch. JetRockets uses Ruby for development. Additionally, the team is in charge of maintenance and updates for the products they’ve built. 

What is the team composition?

We work with a project manager, two developers, and two testing engineers from JetRockets.

How did you come to work with JetRockets?

They were already our partner when I came into the project. Although I wasn’t involved in the hiring process, I believe one of our company’s partners already knew JetRockets’ work. 

What is the status of this engagement?

We started working with them in September 2022, and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

JetRockets does a really good job; we’ll continue partnering with them on similar projects. Although any development project has occasional bugs, JetRockets provides a very good testing team that discloses and fixes any issues. As a result, the final products have the highest quality. 

How did JetRockets perform from a project management standpoint?

We have a fixed budget, so there are no issues in that regard. JetRockets usually meets deadlines. They use Asana as a project management tool, and we have a Slack channel to communicate. 

What did you find most impressive about them?

JetRockets has taken on our project as their own and shown great interest in achieving the best results, not just as a software company but as a part of our global projects. Additionally, JetRockets has done their best for the adjustment and team merging process to be as quick and good as possible. 

Are there any areas they could improve?

I don’t think there’s anything they need to improve; they’ve been doing very well. 

Do you have any advice for potential customers?

JetRockets has very good developers who can deeply dive into the project and your goals while giving you much decision-making freedom. They don’t need a lot of control from the customer’s side. 

BACKGROUND

Introduce your business and what you do there.

I’m the director of a software development company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JetRockets?

We needed help with software development and testing. 

SOLUTION

What was the scope of their involvement?

JetRockets provides software development and testing services. For development, they use Ruby on Rails. 

Initially, we started with discovery phone calls. 

What is the team composition? 

There are 4–5 JetRockets teammates. 

How did you come to work with JetRockets?

We found them through our network. 

How much have you invested with them?  

We’ve spent $100,000-$200,000.

What is the status of this engagement?

We started working together in August 2022, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

JetRockets has delivered what we’re looking for. We’ve also learned from them.

How did JetRockets perform from a project management standpoint?

JetRockets delivers on time and on budget. Their account manager is a good relationship manager. Their lead software engineer is also great.  

What did you find most impressive about them?

We’re happy with JetRockets’ work. 

Are there any areas they could improve?

No, they’re doing great. 

BACKGROUND

Please describe your company and your position there.

I am an executive of a products and services business specializing in Gut Health Education.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JetRockets, and what were your goals?

We wanted to develop a mobile app to bring together all areas of our business and give consumers affordable and accessible tools to learn about their gut and how important it is.

SOLUTION

How did you select this vendor and what were the deciding factors?

Through a recommendation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We didn't have anyone on our team with expertise in this field so Jetrockets were amazing and listening to our vision and helping us create our MVP in a very quick amount of time. Implementing our ideas with efficiency and accuracy. The team were on hand at any time of the day to answer in questions, communication was excellent.

How many resources from the vendor's team worked with you, and what were their positions?

Team count: 18 members 2 UX/UI Designers 3 PMs 2 QA 4 Back End Developers 3 Front End Developers (mobile) 1 Front End Web Developer 3 DevOps

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within 3 months we have an MVP we're happy with and looking forward to testing with a small group and continue working with Jetrockets to get to full launch.

Describe their project management style, including communication tools and timeliness.

Project Management was super efficient, down to the software used, regular meetings and constant dialogue of updates.

What did you find most impressive or unique about this company?

Everyone was super passionate about the project and even the CEO came on calls to discuss developments.

Are there any areas for improvement or something they could have done differently?

We had a great experience and product, and we look forward to working with JetRockets on an ongoing basis.

BACKGROUND

Introduce your business and what you do there.

I’m a product manager for an e-commerce marketplace. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JetRockets?

We were developing a tool and needed a company to replace our previous vendor. 

SOLUTION

What was the scope of their involvement?

JetRockets is developing an internal tool that would provide our sellers with an option to do cross-border transactions. They provide us with back- and frontend development services. 

What is the team composition?

I'm in direct contact with JetRockets’ project manager, but I also have direct contact with the team leader and developers. 

How did you come to work with JetRockets?

The engagement with JetRockets predates my role at my company, so I’m not sure how we first found them. 

How much have you invested with them?

We’ve invested around $500,000 with them so far. 

What is the status of this engagement?

My company’s ongoing partnership with JetRockets began in February 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We measure the impact of the tool JetRockets is developing, but they’re not directly responsible for the tool’s success. They just execute the development. 

How did JetRockets perform from a project management standpoint?

Their team delivers on time and is very communicative. They’ve taken ownership of the project when necessary; they are very responsible. We communicate with JetRockets through Slack, emails, and Zoom meetings. I appreciate that I can directly contact their management team — they’re very pleasant to work with. 

What did you find most impressive about them?

They’ve been flexible with the scope of work and our project requirements. We’ve had some occasions when we needed some tasks completed that were outside of the scope of work, and they were happy to accommodate us. 

Are there any areas they could improve?

No, I don’t have anything for them to improve. 

Do you have any advice for potential customers?

I don’t have any specific advice. 

BACKGROUND

Introduce your business and what you do there.

I’m the Head of Product for Zumi, a financial services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JetRockets?

We needed help developing a mobile app development that could have payment features.

SOLUTION

What was the scope of their involvement?

JetRockets has been helping us with mobile app development for iOS using React Native. We started with initial meetings to define the project’s scope and what we wanted to build. Consequently, they came back to us with questions and a quote and started the building process. We also had back-and-forth feedback sessions to ensure that everything was aligned with our needs, and after that, we went to the testing and launching phase. They’re still taking care of the app now that we just released it.

In terms of functionalities, we mainly asked for payment features where users could load funds into their accounts,  make transactions with that money, track those movements, and even earn awards with third-party joints. 

What is the team composition?

We’ve worked with 9–10 members of their team, including Natalie (CEO), three project managers, two senior engineers, and three junior developers.

How did you come to work with JetRockets?

They were referred to us by someone who used their services before.

How much money have you invested in this partnership?

So far, we’ve spent $50,000–$100,000 on this project.

What is the status of this engagement?

We started working together in May 2022, and the engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The time it has taken them to build this app is our biggest KPI; we needed to launch this product very fast, and JetRockets was able to have everything ready in under two months, including the bug-fixing phase. In addition, the app’s quality is outstanding because it’s very well-designed and has the functionalities we need.

How did JetRockets perform from a project management standpoint?

The only challenge we’ve had with project management is the time zone difference, but they’ve been incredibly dedicated to the level that they jump on live calls when it’s very late at night for them. Overall, they make time for me to keep me in the loop, are responsive, and are ready to engage, so everything’s perfect.

Regarding tools and communication, we use Google Docs, Slack, and scheduled Zoom calls.

What did you find most impressive about them?

One of the best parts of working with them is that they’re easy to work with, straightforward, and responsive to our needs. Their team has an impressive level of reach and availability, which makes me feel confident and leads everything to a great partnership. Moreover, we’re amazed by their ability to deliver this system within our expected timeframes — I think that nobody in the history of humankind has ever launched an app like this in two months!

Are there any areas they could improve?

There was an occasion when they had to change personnel around different projects, which added some inefficiency to the process because we had to train the new people on what to do. Nonetheless, they anticipated that and ensured that the timeline didn’t slip. 

In addition, their time and billing tracking tools were sometimes inaccurate. However, when we communicated this situation, they were very receptive and actually changed the process.

Do you have any advice for potential customers?

It’s important to know what you want to build; JetRockets’ team has great engineers and technical people, but having a strong articulation of what you need will help your project.