JetRockets

BACKGROUND

Introduce your business and what you do there.

We are an online photography school in Russia and a few eastern European countries. We provide online educational services and photography for photography majors, people who just bought a camera, and people who take photos and want to improve their skills in photography.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JetRockets?

We needed an outsourced development team.

SOLUTION

What was the scope of their involvement?

They’ve helped us with a lot of challenges with our website including a complete redesign of internal architecture. We ran our website with Ruby on Rails. We made a complete upgrade from one version to another. They did both frontend and backend development to our website and other websites in our company.

Our website consists of several parts. There’s a public, online storefront where users can select services and buy them. Then there’s the student interface part where our students can interact with tutors. They have learning materials, content, and an interface for uploading their tasks. We also have a teacher interface where our teachers work. Lastly, there’s an administration part that’s actually a CMS where we manage everything we have on the websites.

What is the team dynamic?

I was the project manager in-house. They provided us with a team lead, who was also a developer. We always had a backend developer and frontend developer. Sometimes there were several backend developers depending on the workload.

How did you come to work with JetRockets?

I wasn’t involved in the process. It was my boss who found them.

How much have you invested with them?

We invested around $10,000-$49,999.

What is the status of this engagement?

We started working together in 2013, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It is fine, and they provide quality work. We haven't had many problems.

How did JetRockets perform from a project management standpoint?

It's always great. We are in constant communication and use Agile technology. We have short cycles of 1-2 weeks. During that time, we have communication if something goes wrong. That’s actually the best part of the work.

What did you find most impressive about them?

They have lots of engineers who have fast communication.

Are there any areas they could improve?

I don't have any feedback. Everything is fine.

BACKGROUND

Please describe your company and your position there.

I'm a serial startup founder in the IT [Information Technology] industry and used to focus primarily on product/development issues in my companies. Relevant to JetRockets, there are two interconnected companies: MillionAgents.com, which provides crowdsourcing data collection solutions for the retail industry, and FORapp.ru, which provides SaaS [Software-as-a-Service] in the same area.

OPPORTUNITY / CHALLENGE

For what reason(s) did your company hire JetRockets?

After a year or so of in-house development, we realized that we needed to enrich our team with additional expertise.

What were your goals for this project?

Our goals were to meet our deadlines on the way, to audit the tactical software engineering solutions we've made, and enhance bottlenecks.

SOLUTION

How did you select this vendor?

Usually skeptical about outsourcing, I was advised by my business partner to approach and try JetRockets since they did a brilliant job for the IT side of his recent company. I met them in person and decided to give them a trial project. I was quite surprised!

Describe the project in detail.

JetRockets joined our team of 6 developers to deliver the road-mapped features and refactor the bottlenecks.

What was the team composition?

We had two people from JetRockets working on our project full time, with Igor [Partner, JetRockets] overseeing the process and supporting complicated issues.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Product development is not a project, but a process. During the timeframe in which they were involved, we were satisfied with their work.

How effective was the workflow between your team and theirs?

The workflow was unusually good compared to my previous outsourcing experience. The team was online and Igor was ready to get involved in any issue regarding technical problems or communication.

What did you find most impressive about this company?

We worked with them when they were a rather small boutique-like company, so we had enough of the founder's attention to control each aspect. I hope they can still sustain this commitment to clients' needs and to quality delivery today.

Are there any areas for improvement?

I can't name any serious flaws in our cooperation.

BACKGROUND

Please describe your company and position.

I am the Technical supervisor of an educational archive.

Describe what your company does in a single sentence.

Educational Archive

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetRockets to accomplish?

• Rebuild app
• Improve functionality and access

SOLUTION

How did you find JetRockets?

Online Search

Why did you select JetRockets over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Other

How many teammates from JetRockets were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rebuild app, repair bugs, improve ease of use

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Usability, aesthetics upgrade, current tools and security

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, quick and precise responses

What was your primary form of communication with JetRockets?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their precise communications and tracking at all stages.

Are there any areas for improvement or something JetRockets could have done differently?

Not really, they worked through all problems well

BACKGROUND

Please describe your company and position.

 I am the CEO of a manufacturing company 

Describe what your company does in a single sentence.

Manufacturing via eCommerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetRockets to accomplish?

• Custom platform for B2B customers

SOLUTION

How did you find JetRockets?

Referral

Why did you select JetRockets over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from JetRockets were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creation of a platform for streamlining and automating intake B2B sales for custom products.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our previous online ordering system was manual and complex for users. Our B2B customers are  now able to quickly and efficiently place orders for complex products with little or no manual intervention, depending on their preference or product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deadlines met or beat, proactive communication, thorough and thoughtful project management, questions/concerns addressed quickly.

What was your primary form of communication with JetRockets?

Virtual Meeting

What did you find most impressive or unique about this company?

• Accurate quoting of timeframes and setting of expectations
• Adherence to timeline goals and accountability
• Systems for ensuring diligence and followthrough
• I was impressed with their quality of work, good judgment, and thoughtful feedback and questions.
• Not needing to be micromanaged.

Are there any areas for improvement or something JetRockets could have done differently?

Not yet, very happy with project/progress and have continued to expand scope due to superior execution and management.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a growth system for life transitions. We help users build a personal board and track identity-based goals to achieve 95% follow-through on what matters most. Our platform is used by executives, founders, and leaders during life’s most important moments.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JetRockets?

We needed help moving from a beta product that was buggy and confusing to a professional, highly functional product.

SOLUTION

What was the scope of their involvement?

JetRockets has helped us build an entire web-based application and AI features from the ground up. The team has also worked on email automation and integrations. JetRockets has provided design, product management, and development services. The AI features include generative AI reflection with historical features and an AI-guided onboarding experience.

What is the team composition?

We’ve worked with 3–5 teammates from JetRockets.

How did you come to work with JetRockets?

I found them through my personal network. I chose them over other options because their CEO is based in New York and is a rock star.

What is the status of this engagement?

We started working with them in January 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

JetRockets has launched the product, and it’s successfully used by paying customers. Users have given us positive feedback, saying the product is beautiful and functional.

How did JetRockets perform from a project management standpoint?

JetRockets delivers on time and is highly communicative and professional. We use Zoom and Slack to communicate.

What did you find most impressive about them?

JetRockets is very thorough and asks the right questions.

Are there any areas they could improve?

I can’t think of anything for now.

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of TopicRanker Inc.

Describe what your company does in a single sentence.

Our software finds easy to rank SEO target keywords based on weak spots in search results. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetRockets to accomplish?

• Build new functionality for our app

SOLUTION

How did you find JetRockets?

Referral

Why did you select JetRockets over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from JetRockets were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build an integration with API provider and show data to end users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Natalie and her team at JetRockets was seamless. I will definitely be recommending them to friends looking to outsource their dev projects. The whole team at JetRockets has both the technical acumen and personable warmth that you typically only see from long standing, trustworthy colleagues. The level of communication was spot-on and they have that rare ability to take initiative with perfect perception. Their insights and input along the way allowed us to quickly produce an MVP that we never imagined getting up and running in mere months. The whole experience has been flawless and even...enjoyable!    

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time, extremely responsive. 

What was your primary form of communication with JetRockets?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

JetRockets went far beyond compared to any dev firm we hired before

Are there any areas for improvement or something JetRockets could have done differently?

none.

BACKGROUND

Please describe your company and position.

I am the Co-founder of a fitness company 

Describe what your company does in a single sentence.

A weather app for runners.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetRockets to accomplish?

• Develop an native app MVP.

SOLUTION

How did you find JetRockets?

Referral

Why did you select JetRockets over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from JetRockets were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• System architecture 
• Database design 
• AWS setup and configuration: staging and production environments 
• Library of UI elements preparation 
• Appstore upload process 
• QA testing involves validating and verifying software artifacts and behavior, offering an objective, independent assessment that helps businesses assess the risks associated with software implementation. 
• Weather API setup and it’s functionality 
• Essential/Optional Clothes 
• Recommendation Flow 
• User Profile (Create Account, Login, Reset Password, Profile Bio, Delete Account) 
• Admin dashboard with users monitoring functionality

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed MVP and launch on app stores.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time and all requests were addressed in a timely manner.

What was your primary form of communication with JetRockets?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Female-owned, large number of developers from Ukraine.

Are there any areas for improvement or something JetRockets could have done differently?

We tried to account for everything in our ux flows, and the team built everything based on our instructions, though we should have been consulted on certain elements that were not explicitly written out in our material. Instead, the team made some assumptions that we had to correct afterwards. Might have been more efficient to discuss before coding.

BACKGROUND

Please describe your company and position.

I am the Product Designer of an information technology company

Describe what your company does in a single sentence.

Design Studio

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetRockets to accomplish?

Build an app

SOLUTION

How did you find JetRockets?

Referral

Why did you select JetRockets over others?

• High ratings
• Good value for the cost

How many teammates from JetRockets were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Jetrockets built an iOs fintech app for our venture studio: 

• iOs App to Test 
• Worked with fintech partners to create a financial system within the app
• Built app in approximately 2-3 months (quite fast for the nature of the product)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was delivered on time even when the scope and extent of what we needed to build were constantly changing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive on Slack. We had a recurring virtual meeting where different point people on their end would check in with us and make sure things were moving smoothly. Everything was delivered in a timely fashion, and the team was very responsive and flexible, which helped us get to the goal.

What was your primary form of communication with JetRockets?

Virtual Meeting

What did you find most impressive or unique about this company?

The speed and polish of deliverables. The team was able to build an app that followed our design specs with attention to detail and craft. They also built the app quickly and efficiently.

Are there any areas for improvement or something JetRockets could have done differently?

Nothing comes to mind

BACKGROUND

Please describe your company and your position there.

I serve as Director of Strategic Growth for Seamless Capital Access. We are a fintech-driven online marketplace that provides working capital solutions to the underserved small and mid-size businesses nationwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JetRockets, and what were your goals?

We engaged Jetrockets for a comprehensive end to end process for the buildout of our technology platform. Our goal was to provide a seamless, streamlined experience to our prospective merchants customers by providing them with both radical transparency and optionality to obtain financial resources for the continued growth and success of their business.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Jetrockets by virtue of a trusted referral source. We also conducted sufficient due diligence and found consistently positive feedback from others who shared an experience with this vendor partner.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Jetrockets provided open lines of communication to ensure that everyone was on the same page throughout the process. Through daily email and telephone communications coupled with weekly technology team meetings, we were able to address all needs in a simple, ongoing manner.

The ability for Jetrockets to adapt and adjust with respect to functionality and improving processes as we encountered challenges made it a pleasure to work with them

How many people from the vendor's team worked with you, and what were their positions?

Our core team consisted of interfacing with 2 members of Jetrockets. Additionally, there were several tech members working tirelessly to ensure the rollout was a smooth and successful transition.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

During the last several months, the platform underwent both product and process changes. Jetrockets’ ability to multitask and provide solutions to ensure our product delivery was invaluable to getting our launch project completed.

Describe their project management style, including communication tools and timeliness.

Communication occurred via email, telephone, and weekly zoom meetings with the project managers.

What did you find most impressive or unique about this company?

We were most impressed by their ability to handle adjustments that came unexpectedly. As stated earlier, we had to revamp some of our core product offerings, and they were adept at making the necessary adjustments to ensure we did not suffer any delays due to product changes.

Are there any areas for improvement or something they could have done differently?

We were extremely pleased with the overall experience with Jetrockets. We don’t have any major or material suggestions for areas needing improvement.

BACKGROUND

Please describe your company and your position there.

I’m the founder and CEO of a data company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JetRockets?

We hired JetRockets to redesign and recode our public website.

What were your goals for this project?

Our goal was to come up with a visually appealing, informative, and responsive site.

SOLUTION

How did you select this vendor?

We have worked with this vendor in the past and happily rehired them for this important job.

Can you go into detail about the services they provided and the scope of the project?

JetRockets provided a full set of services associated with building a website, from design and artwork to coding. They also made an interactive animation that we envisioned.

What was the team composition?

We had a stable and competent team working with us, including a project manager, graphic designer/artist, and a web interface developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It's too soon to have any demonstrable impact, as the site is only going live next week.

How was project management arranged and how effective was it?

We had great communication via email and Skype. They were always prompt with deliveries.

What did you find most impressive about this company?

We were impressed with their flexibility, professionalism, and willingness to work with us.