Janszen Media, LLC

BACKGROUND

Introduce your business and what you do there.

I’m the operations and e-commerce director of Cinnamom Bakery, a food and beverage company. We make fresh, homemade gourmet cinnamon rolls and ship them nationwide, offering a sweet gift option for any occasion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Janszen Media, LLC to accomplish for your bakery’s operations or e-commerce?

We needed help creating and maintaining our company’s website.

SOLUTION

What was the scope of their involvement?

Janszen Media, LLC has designed and developed our website, including custom features and e-commerce functionality. The team also provides maintenance, technical, and SEO support when needed and refers us to other services if necessary.

What is the team composition?

We’ve worked with an unknown number of teammates from Janszen Media, LLC.

How did you come to work with Janszen Media, LLC?

We found Janszen Media, LLC through an online search. We chose them over other options because they had high ratings, good value for the cost, and great customer service and technical support.

What is the status of this engagement?

We started working with Janszen Media, LLC in September 2020, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

With the help of Janszen Media, LLC, we have a functional, professional, and high-quality website for our customers to use. Since launching the new site, we’ve seen an increase in online orders and website traffic. We’ve also received many comments from customers and new wholesale clients on the aesthetic and functionality of our website, especially when we attend trade shows in the US.

How did Janszen Media, LLC perform from a project management standpoint?

Janszen Media, LLC has a fast response time and delivers by the promised deadlines. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive or unique about them?

We’re impressed by our access to direct support from Janszen Media, LLC when needed.

Are there any areas they could improve?

N/A

BACKGROUND

Please describe your company and position.

I am the Manager of Green Earth Recycling LLC

Describe what your company does in a single sentence.

Commercial recycling

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Janszen Media, LLC to accomplish?

• Website update
• SEO

SOLUTION

How did you find Janszen Media, LLC?

Referral

Why did you select Janszen Media, LLC over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Janszen Media, LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Janszen Media updated our website with new pictures and designs, and then once our business grew we reached out to them to do our SEO work as well. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website now looks modern and fresh and is easy to navigate. We have begun doing SEO work with them and I see an increase in calls and contact form submissions. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always delivered on time, if not early. Prompt response to any concerns or questions. 

What was your primary form of communication with Janszen Media, LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Taylor really takes the time to get to know the business to understand what our company stands for and how we wanted to market.

Are there any areas for improvement or something Janszen Media, LLC could have done differently?

Nothing I can think of!