Jaguza Digital - Out of Business

BACKGROUND

Please describe your company and your position there.

We are a data company and a call center services company. I am the country lead in Uganda

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jaguza Digital, and what were your goals?

We hired Jaguza digital to develop part of our sme's websites to help support our Uganda team on a part-time engagement level , our goal was to provide technical support to our Uganda clientels

SOLUTION

How did you select this vendor and what were the deciding factors?

Their reviews on Google are great and their turn around period was impressive

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Content development Basic SEO Website design and development photography and videography Training of customers

How many people from the vendor's team worked with you, and what were their positions?

An account manager to provide support, customer success manager and a lead web developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our customers experienced increased number of sales

Describe their project management style, including communication tools and timeliness.

We had a weekly zoom meeting to deliberate on progress They communicated on Bitrix and slack

What did you find most impressive or unique about this company?

They are efficient and they stick to the timelines.

Are there any areas for improvement or something they could have done differently?

Their services were impressive however we would appreciate some discount next time