IT-Geeks

BACKGROUND

Please describe your company and your position there.

My name is Valcu Denis and I'm the CEO of Royal CD Keys. Royalcdkeys.com is a website that sell software and video games at lowest price.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT-Geeks, and what were your goals?

Our goal was to make a beautiful and accesible interface for customer to beat our competitors. and IT Geeks help me a lot with this

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched on Shopify developer experts and we found they are the best

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a discution for project on zoom, skype also and IT Geeks listen me carefully and helps

How many people from the vendor's team worked with you, and what were their positions?

A project manager, Mike, which helped me a lot and listening carefully about my needs and with patience and delivers the results as well as I wanted.They have great team behind there!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the website that IT geeks have worked we saw a lot of good reviews coming and people just love it as I do

Describe their project management style, including communication tools and timeliness.

Here you have great dedicated team along a project manager, for me was Mike and was great, he helped me a lot on every change I wanted , they are really patience and deliver your needs and the communication is great which is also an important thing

What did you find most impressive or unique about this company?

What I found impressive is the team communication and their professionalism.

Are there any areas for improvement or something they could have done differently?

Personally, for me was what I need for and I cant say I see some improvements to do

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Creature Coffee, a local specialty coffee roaster. We bring a true café experience directly into offices and events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT-Geeks?

We needed some website updates related to design.

SOLUTION

What was the scope of their involvement?

IT-Geeks has edited our Shopify theme, design aspects of the code, and fixed some issues we were having. The team has resolved theme-related issues, giving us a cleaner foundation to manage and customize the website. This allows us to make updates confidently while ensuring a seamless and straightforward experience for our customers.

What is the team composition?

We've worked with 2–5 teammates from IT-Geeks.

How did you come to work with IT-Geeks?

We found them through the Shopify Experts marketplace. We chose them over other options because they had high ratings, their pricing fit our budget, and they offered good value for the cost.

How much have you invested with them?

We've spent less than $10,000.

What is the status of this engagement?

We worked with them in June 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our website is much better and easier to use now. Editing our website is much easier, and we have a lot more freedom to create the website that we want. We've used them three times, and each time, they've been absolutely fantastic to work with. The project was about back-of-house theme editing. Creature Coffee continues to receive interest in its mobile coffee cart and coffee bean services. There was no increase or decrease after the work was done. The work completed was about editing the theme so that we could then edit the website ourselves. The IT-Geeks would send me email confirmation, images, and videos confirming that the edits were correct. This made Creature Coffee's website clearer and easier to use.

How did IT-Geeks perform from a project management standpoint?

They are absolutely awesome. Communication is absolutely amazing. I would highly recommend them. They did the work quickly, efficiently, and on time Their communication is amazing. We communicate via in-person meetings, emails, and messaging apps.

What did you find most impressive about them?

Their speed of work, communication, and thoroughness are impressive. If there's an issue, they deal with it straight away. They're clearly experts in Shopify and what they do.

Are there any areas they could improve?

No, there aren't any. Everything has been perfect.

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of Eugene Kim Yoon, LLC

Describe what your company does in a single sentence.

Artist and Painter

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT-Geeks to accomplish?

• To establish my personal website
• Build an e-commerce POD store
• SEO and generating sales / traffic

SOLUTION

How did you find IT-Geeks?

Online Search

Why did you select IT-Geeks over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from IT-Geeks were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I cannot say enough great things about IT Geeks and the team I’ve worked with so far. Honestly, I was extremely nervous about handing over my website project to another company because my website is not just a business tool — it’s a representation of my art, my mission, and something that is deeply personal to me. I needed a team that truly understood my vision and could translate that into a digital experience. IT Geeks has exceeded my expectations in every possible way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From the very beginning, their communication and responsiveness have been outstanding. They’ve built an incredibly organized system that keeps every detail of the project transparent and easy to follow at every stage. No matter how many questions I had, someone was always available to help, explain things clearly, and guide me through the process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Hazel has also been an absolute delight to work with. She has consistently been three steps ahead throughout the entire process and has genuinely held my hand through every stage. Her professionalism, patience, organization, and care have made this experience feel exciting instead of stressful. What’s remarkable is that I’m still only in the beginning stages of the project and the full website hasn’t even been completed yet — but I’m already beyond impressed by their work ethic, professionalism, technical competency, creativity, communication, and understanding of my industry and artistic goals. If you’re looking for a web design company that genuinely listens, understands creative vision, and delivers with professionalism and heart, I highly recommend IT Geeks.

What was your primary form of communication with IT-Geeks?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most was their creative ability. I only sent them three low-resolution amateur photos of my artwork, and somehow they were able to create a stunning, creative first draft of my website that immediately captured the feeling and direction I envisioned. They truly took my ideas and brought them to life in a way I didn’t even know was possible. Robert was incredibly informative from day one. He walked me through every step of the process, shared case studies of previous work, and brought up important considerations I never would have thought of on my own. It really showed how experienced and knowledgeable the team is.

Are there any areas for improvement or something IT-Geeks could have done differently?

They were great! 

BACKGROUND

Please describe your company and position.

I am the Manager of Dehen 1920

Describe what your company does in a single sentence.

American Made Apparel Manufacturing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT-Geeks to accomplish?

• Website design

SOLUTION

How did you find IT-Geeks?

Online Search

Why did you select IT-Geeks over others?

High ratings

How many teammates from IT-Geeks were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We’ve had a great experience working with IT Geeks. Their team has been professional, responsive, and easy to work with throughout the process. They’ve taken the time to understand our needs, communicate clearly, and follow through on the work they’ve committed to. Emma has been especially helpful and attentive. She has been a strong point of contact, keeping things organized and making sure our questions and requests are addressed in a timely manner. Overall, we’ve appreciated the support, communication, and quality of work from the IT Geeks team, and we would be happy to recommend them to other merchants looking for a reliable partner. Five stars.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improving our online store. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Emma did a fantastic job.

What was your primary form of communication with IT-Geeks?

Email or Messaging App

What did you find most impressive or unique about this company?

Easy to work with.

Are there any areas for improvement or something IT-Geeks could have done differently?

None.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Rightangled, a MedTech company offering personalized at-home testing and online pharmacy services. We're focused on delivering affordable, high-quality healthcare quickly through digital technologies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT-Geeks?

We needed to optimize our website's performance and improve its speed to enhance our SEO.

SOLUTION

What was the scope of their involvement?

IT-Geeks provides SEO services on a rolling monthly contract. The main deliverable is to improve our website's speed. The team has worked on two stores on our Shopify Plus account: rightangled.com and medetone.com.

What is the team composition?

We work with one teammate from IT-Geeks.

How did you come to work with IT-Geeks?

We found them through an online search. Their pricing fit our budget.

What is the status of this engagement?

We started working with them in April 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven't seen any improvement in our website's speed metrics after IT-Geeks worked on our stores. Only after questioning them did they say this would be a bigger project and require 10 times the budget they quoted at the beginning of the engagement. It's absolutely shameful and disgraceful. I feel completely misled by such a cheap tactic.

Moreover, our SEO performance has been negative. We haven't seen anything positive, and IT-Geeks hasn't been able to show any progress to that extent.

How did IT-Geeks perform from a project management standpoint?

IT-Geeks' project management has been misleading. IT-Geeks communicates via email and messages.

What did you find most impressive or unique about them?

There's nothing impressive about IT-Geeks.

Are there any areas they could improve?

They could stop lying and deceiving people. They could also stop using foreign names to give the impression that they're Western when they're actually from Southeast Asia.

BACKGROUND

Please describe your company and position.

 I am the Owner of a retail company 

Describe what your company does in a single sentence.

Gift and Boutique with brick and mortar and online store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT-Geeks to accomplish?

• updating website

SOLUTION

How did you find IT-Geeks?

Online Search

Why did you select IT-Geeks over others?

• High ratings
• Company values aligned

How many teammates from IT-Geeks were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

fixing bugs in our website and writing new codes for apps we use in shopify

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

website works and flows better and more accurately 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes the Company met my needs

What was your primary form of communication with IT-Geeks?

Virtual Meeting

What did you find most impressive or unique about this company?

The team's communication and updates on progress were great

Are there any areas for improvement or something IT-Geeks could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Owner of Toxic Angelz BIkinis

Describe what your company does in a single sentence.

We make custom competition suits for body building. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT-Geeks to accomplish?

• To help achieve a user friendly website, that allows clients to order easily and informative.

SOLUTION

How did you find IT-Geeks?

Referral

Why did you select IT-Geeks over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from IT-Geeks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IT Geeks, was able to help me create a user friendly website. My site is very complicated with having to build custom suits. They were able to help make it happen and in turn it allows my clients to order directly from the site instead of manually ordering. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increasing client orders online verse manually processing orders. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they have been so awesome to work with and commuicate well. And always delivers my tasks on time. Highly recommend.

What was your primary form of communication with IT-Geeks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very imforative and knowledgeable.

Are there any areas for improvement or something IT-Geeks could have done differently?

None

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a company that designs and sells apparel specifically for pickleball players, offering clothing and accessories tailored to the sport’s unique needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT-Geeks to accomplish for your pickleball apparel business?

We needed help with our Shopify website to make everything run smoother. We hired IT-Geeks to fix glitches and help with the overall appearance. Emma has been fantastic to work with!

SOLUTION

What was the scope of their involvement?

IT-Geeks has worked on the appearance of our Shopify site, making things appear nicely and helping with the optimization of the site. Emma has been amazing!

What is the team composition?

We’ve worked with one teammate from IT-Geeks.

How did you come to work with IT-Geeks?

We found them through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, they were a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working with them in February 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen an increase in sales and customer engagement, including higher interaction on the site and repeat customers.

How did IT-Geeks perform from a project management standpoint?

They’re always very attentive to deadlines. Our primary form of communication is virtual meetings.

What did you find most impressive about them?

They help me with whatever I need.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the Sr. eCommerce Manager of an e-commerce company

Describe what your company does in a single sentence.

Women's health CPG brand operating in the direct to consumer space 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT-Geeks to accomplish?

• Website Development

SOLUTION

How did you find IT-Geeks?

Other

Why did you select IT-Geeks over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Ongoing development support covering new features, updates, and bug fixes.

Website/app dev updates

Bug Fixes and QA

New feature Builds

System integrations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

ITGeeks has helped us streamline development workflows, improve the site, and execute updates more efficiently. Their ongoing support has helped keep our website experience running smoothly. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management has been smooth and reliable. Emma has been very responsive and communicative, keeping things moving and making sure priorities are clear. Items are delivered on time, and when timelines shift, expectations are clearly communicated. They've been flexible and quick to address feedback or changing needs. 

What was your primary form of communication with IT-Geeks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness and ability to support ongoing development work quickly and reliably have been the most impressive. Emma has been especially responsive and helpful in keeping things organized and moving quickly. It's been a smooth extension of our team!

Are there any areas for improvement or something IT-Geeks could have done differently?

N/A

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Salty Mermaid, Inc., a swimwear and apparel company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT-Geeks to accomplish for Salty Mermaid, Inc.?

We’ve hired IT-Geeks to assist with our technical development, web design changes, and technical site management.

SOLUTION

What was the scope of their involvement?

IT-Geeks has built landing pages and sourced and implemented apps. The team has also done technical coding and hard coding. IT-Geeks has worked on pages for Salty Swap, sustainability, about us, and a new homepage overhaul. The team has also worked on understanding Shopify use and areas.

What is the team composition?

We work with 2–5 teammates from IT-Geeks.

How did you come to work with IT-Geeks?

We found them through Shopify. We chose them because they had high ratings, good value for the cost, and company values aligned.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We started working together in January 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We use Basecamp to manage cards throughout our project timelines. There are over 75 small projects inside of our overhaul that IT-Geeks has assisted us with throughout our ongoing partnership. Our UX has been improved with both teams allowing for increased sales, site navigation, and use. We’re up 35% in sales since adjusting our UX and paid marketing approach.

How did IT-Geeks perform from a project management standpoint?

We primarily communicate through virtual meetings, emails, and messaging apps.

What did you find most impressive or unique about them?

IT-Geeks’ communication and management are wonderful.

Are there any areas they could improve?

The only challenge we’ve had is the time difference between the US Eastern Time and India. With that said, the IT-Geeks team stays online to accommodate us for pressing projects. Ea (CEO) and her team have been wonderful at accommodating our needs and timelines.