Name: IT BLOCK PTE. LTD.
Address: 49 Joo Chiat Ln, Singapore, Singapore, 428106, SG
Telephone: 69729314
Price range: $300+
Rating: 4.9

Good IT support is the customer's experience

IT Block is a Singapore-based provider of data colocation and managed IT services for SMEs, satellite offices, overseas companies and regional teams operating in Singapore.

Min project size
$10,000+
Hourly rate
$300+ / hr
Employees
10 - 49
Locations
Singapore, Singapore
Year founded
Founded 2018
Languages
Timezones

SGT: Singapore Standard Time (SGT)

ACT: Australia Central Time (ACT)

CTT: China Taiwan Time (CTT)

JST: Japan Standard Time (JST)

NST: New Zealand Standard Time (NST)

BST: Bangladesh Standard Time (BST)

GMT: Greenwich Mean Time (GMT)

AET: Australia Eastern Time (AET)

AGT: Argentina Standard Time (AGT)

AKST: Alaska Standard Time (AKST)

ART: (Arabic) Egypt Standard Time (ART)

IDT: Israel Daylight Time (IDT)

MIT: Midway Islands Time (MIT)

CET: Central European Time (CET)

CNT: Canada Newfoundland Time (CNT)

COT: Colombia Time (COT)

EET: Eastern European Time (EET)

BET: Brazil Eastern Time (BET)

PNT: Phoenix Standard Time (PNT)

CAT: Central African Time (CAT)

PRT: Puerto Rico and US Virgin Islands Time (PRT)

UTC: Universal Coordinated Time (UTC)

VST: Vietnam Standard Time (VST)

AST: Arabia Standard Time (AST)

CST: Central Standard Time (CST)

EAT: Eastern African Time (EAT)

EST: Eastern Standard Time (EST)

MET: Middle East Time (MET)

MST: Mountain Standard Time (MST)

NET: Near East Time (NET)

SST: Solomon Standard Time (SST)

PST: Pacific Standard Time (PST)

PLT: Pakistan Lahore Time (PLT)

SAST: South African Standard Time (SAST)

IET: Indiana Eastern Standard Time (IET)

IST: India Standard Time (IST)

HST: Hawaii Standard Time (HST)

Service Lines

IT Managed Services: 75%
BI & Big Data Consulting & SI: 5%
Cloud Consulting & SI: 5%
IT Staff Augmentation: 5%
IT Strategy Consulting: 5%
Other IT Consulting and SI: 5%

Select Focus Area

IT Managed Services Focus

Hardware: 15%
Network: 15%
Help desk: 10%
Security: 10%
Disaster Recovery: 5%
Governance & Compliance Assessments: 5%
IT Budgeting: 5%
Managed Hosting Services: 5%
Managed Software Application & Solutions: 5%
Other IT managed services: 5%
Software Evaluation: 5%
Software Expert Witness: 5%
Telecom: 5%
Vendor Procurement & Selection: 5%

Industries

Financial services: 20%
Legal: 20%
Manufacturing: 20%
Other industries: 20%
Information technology: 10%
Advertising & marketing: 5%
Medical: 5%

Clients

Small Business (<$10M): 60%
Midmarket ($10M - $1B): 25%
Enterprise (>$1B): 15%

Pricing Snapshot

Min. project size $10,000+

Avg. hourly rate $300+ /hr

Rating for cost 4.8 /5

What Clients Have Said

IT BLOCK PTE. LTD. offers good value for cost, fitting client budgets across various projects. Clients appreciate their responsiveness and professional service, with teams of 2-10 employees typically involved. Specific project costs are not detailed, but pricing is consistently highlighted as a strength.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 7 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

Select a service to see pricing information

Managed IT Services Packages

starting at $4,873/month

IT BLOCK PTE. LTD. Review Insights

Overall Review Rating

4.9

Quality 4.8
Schedule 4.8
Cost 4.8
Willing to Refer 4.9

Top Mentions

Review Highlights

No Major Areas for Improvement

While clients were generally satisfied with IT BLOCK PTE. LTD.'s services, one client suggested sourcing additional partners for wiring works as a potential improvement area. Overall, feedback indicated no major areas for improvement.
Excellent Responsiveness and Communication

Clients frequently praised IT BLOCK PTE. LTD. for their prompt assistance and clear communication. They maintained effective workflows through various communication channels, ensuring client needs were met swiftly and efficiently.
Strong Customer Satisfaction

Numerous reviews highlight high levels of customer satisfaction with IT BLOCK PTE. LTD.'s services. Clients appreciated their flexibility, reliability, and ability to meet deadlines consistently, leading to a positive client experience across various projects.
Skilled and Knowledgeable Team

The team at IT BLOCK PTE. LTD. is recognized for their expertise and professionalism. Clients were impressed with the staff's skills and their ability to provide effective IT solutions tailored to client needs.
Value for Money

Clients chose IT BLOCK PTE. LTD. for their competitive pricing and the value they deliver for the cost. Their services were considered cost-effective and aligned well with the clients' budgets, enhancing their appeal to businesses.
Positive Cultural Fit

Several clients appreciated the cultural fit and alignment of company values with IT BLOCK PTE. LTD. This alignment facilitated smoother collaboration and enhanced the working relationship between the parties.

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IT BLOCK PTE. LTD. Reviews

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IT Managed Services Other IT Consulting and SI
Help desk Network Other IT managed services Vendor Procurement & Selection
$10,000 to $49,999
Jan. 2024 - Ongoing

4.5

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"We've been very happy with the services they've delivered."

Jan 14, 2025

IT Service Center Manager, Canpotex Ltd

Rick Muller

Supply Chain, Logistics, and Transport
Saskatoon, Saskatchewan
51-200 Employees
Online Review
Verified

IT BLOCK PTE. LTD. provides managed IT services for an export company. The team handles on-site assistance, customer support, IT equipment purchasing, vendor selection, and IT asset management.

IT BLOCK PTE. LTD. has completed all requests from the client, resulting in higher customer satisfaction. The team manages tasks efficiently — they always meet deadlines and are quick to attend to any queries, concerns, or requests. They're also very flexible, reliable, and knowledgeable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the IT Service Center Manager of Canpotex Ltd.

Describe what your company does in a single sentence.

Market and export potash that is mined in western Canada.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT BLOCK PTE. LTD. to accomplish?

Provide on-site IT assistance for our sales office in Singapore
Assist with IT initiatives that require hands-on tasks in our Singapore office
Provide local technology purchasing for our Singapore office

SOLUTION

How did you find IT BLOCK PTE. LTD.?

Referral

Why did you select IT BLOCK PTE. LTD. over others?

Pricing fit our budget
Good value for cost
Presented an approach that aligned with our desired model

How many teammates from IT BLOCK PTE. LTD. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We contracted IT Block to provide on-site assistance for our regional sales office located in Singapore. Key deliverables include:

at least 1 on-site visit each month
customer support and assistance
local technology purchasing and vendor selection
support IT projects that require an on-site presence such as installing new network equipment
updating an inventory of IT assets
managing secure disposal of EOL IT assets

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All requests from our central IT organization have been fulfilled satisfactorily.
Local customers in our Singapore office have a high level of customer satisfaction
IT Block has demonstrated flexibility and reliability in responding to our requests

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items have been delivered on time and as requested. IT Block has demonstrated responsiveness and a good understanding of our customers urgency for their requests.

What was your primary form of communication with IT BLOCK PTE. LTD.?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We wanted to ensure we had a small team of technicians that would work with our staff. IT Block has assigned 1 main technician to our account with the ability to add more when the task requires it.

Are there any areas for improvement or something IT BLOCK PTE. LTD. could have done differently?

We've been very happy with the services they've delivered.

RATINGS

4.5

Corporate Training & Coaching Cybersecurity IT Managed Services IT Staff Augmentation IT Strategy Consulting
$10,000 to $49,999
Dec. 2021 - Ongoing

4.5

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 4.5

"They also provide great support and service."

Mar 16, 2023

Sales & Marketing's Associate Director, One BioMed Pte. Ltd.

Anjana Narayanan

Other industries
Singapore
11-50 Employees
Online Review
Verified

IT BLOCK PTE. LTD. provides ongoing IT consulting and SI for a molecular life science company. They set up the client's IT infrastructure, network, and assets. They also train employees on the new systems.

IT BLOCK PTE. LTD. has established a clear IT infrastructure for the client, addressing any existing security or functional gaps. They have been helpful, responsive, and supportive, ensuring a smooth transition. The team has demonstrated professionalism and timeliness throughout the project.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Associate Director, Sales & Marketing of One BioMed Pte. Ltd.

Describe what your company does in a single sentence.

One BioMed is a molecular life science company focused on advancing human health through innovation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT BLOCK PTE. LTD. to accomplish?

Set up clear IT infrastructure for the organization.
Ensure all employees are onboarded and supported on the company IT platforms.
Provide necessary training and guidance to existing and new employees.

SOLUTION

How did you find IT BLOCK PTE. LTD.?

Online Search

Why did you select IT BLOCK PTE. LTD. over others?

High ratings
Great culture fit
Good value for cost
Company values aligned

What was the size of IT BLOCK PTE. LTD.’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

One BioMed as a startup had ad hoc IT processes set up and so we wanted to set up formal IT infrastructure to ensure company data and IP is well protected and also employees have the IT support they need to ensure smooth functioning of various departments.

Set up One BioMed network and shared drive folders.
Assess and manage all IT assets for One BioMed.
Procure and set up new laptops for employees as per OBM SOPs.
Ensure safety and protection of OBM hardware, software and data.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

IT Block took on the establishing and managing IT systems for One BioMed in a few weeks.
They set up clear IT infrastructure needed for One BioMed and bridged any security or functional gaps..
They trained One BioMed employees on the new systems and ensured smooth transition.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IT Block provides really good and timely service. The team members respond to messages quickly and communicate clearly as to what can be expected and by when. Overall we have had a good experience with IT Block.

What was your primary form of communication with IT BLOCK PTE. LTD.?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

IT Block has really skilled IT people on their team who know what they are doing. They also provide great support and service.

Are there any areas for improvement or something IT BLOCK PTE. LTD. could have done differently?

Overall IT Block does a great job with their projects. No specific feedback at this time.

RATINGS

4.5

IT Managed Services
$50,000 to $199,999
Mar. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"Their understanding of our needs and their quick response times are impressive."

Sep 10, 2021

Head of Marketing, Avanseus

Mark Rodrigues

Other industries
Singapore
51-200 Employees
Online Review
Verified

IT BLOCK PTE. LTD. is providing IT services for a software development company. Their main responsibilities include setting up servers, procuring software, providing on-site maintenance services, and more.

A reliable IT partner, IT BLOCK PTE. LTD. remains accessible despite working remotely. They provide frequent updates and are quick to address and resolve issues that arise. They exhibit a keen understanding of the client's needs and are always more than eager to help fulfill those needs.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Head of Marketing for Avanseus. I manage the marketing function for our company, but also support other functional areas, in this case, our IT department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT BLOCK PTE. LTD.?

We used IT BLOCK to source and set up servers in a secure ‘data centre’ environment in Singapore, with full remote access. We continue to use their services for on-site maintenance.

SOLUTION

How did you select this vendor and what were the deciding factors?

Avanseus selected IT BLOCK after obtaining quotations from alternative suppliers. Deciding factors included understanding our requirements, services offered, level of expertise, flexibility, and value for money.

Describe the project in detail and walk through their service package.

After signing the Agreement, key stages were Hardware and Software procurement based on our specifications, Server Set-Up/Installation, Testing, Troubleshooting, Problem Resolution/Finetuning and Go Live (Project Completion). IT BLOCK continues to provide ongoing maintenance services for Avanseus.

How many resources from the vendor's team worked with you, and what were their positions?

Reza N., IT BLOCK’s VP, Sales & Technology, was the primary contact. However, in total, about 4 people were involved, including a Business Development person on the commercial side, i.e. for the Sales Agreement, Pricing etc.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Overall, the process went very smoothly – the few issues we had were quickly resolved, and the Servers were up and running in the agreed timeframe. They are currently working well, and our team can access them remotely.

How effective was the workflow between your team and theirs?

The workflow between our teams was good. Communication was via phone, WhatsApp and email. IT BLOCK kept us informed throughout the process with regular updates.

What did you find most impressive or unique about this company?

Their understanding of our needs and their quick response times are impressive.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind.

RATINGS

5.0

"IT BLOCK provided everything included in the Sales Agreement. The Project was completed on time and on budget."

IT Managed Services
Less than $10,000
Jan. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We appreciated them spending time to learn about our organisation."

Aug 30, 2021

Senior Marketing Manager, Theatre Insitute

Anonymous

Arts, entertainment & music
Singapore
11-50 Employees
Online Review
Verified

An art institute outsources all of its IT-related support services to IT BLOCK PTE. LTD. The team helps the client manage their vendors, procure hardware, and conduct SEO.

IT BLOCK PTE. LTD. has provided efficient solutions to all of the client's IT-related needs. The team is able to resolve issues remotely but can accommodate on-site visits when necessary. They are responsive and exhibit top-rate customer services.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the senior marketing manager of Intercultural Theatre Institute. I manage all marketing & communications including the management of all digital assets. I also work with other departments in managing our private data.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT BLOCK PTE. LTD.?

ITI does not have an in-house IT department as we are a very lean organisation; we outsource all IT-related support services to IT Block.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor due to their great service and understanding of how small organisations work.

Describe the project in detail and walk through the stages of the project.

IT Block was able to provide IT solutions to the company including but not limited to managing vendors, hardware procurement, and Search Engine Optimization.

How many resources from the vendor's team worked with you, and what were their positions?

IT Block's Director is our main point of contact, but we occasionally liaised with their interns.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Firstly, they have

How effective was the workflow between your team and theirs?

We corresponded over WhatsApp and email. They will send someone to the office if necessary, otherwise, they will solve the issue remotely.

What did you find most impressive or unique about this company?

We appreciated them spending time to learn about our organisation and were willing to with our budget as we are a registered charity. They problem-solved efficiently and are also very responsive. Overall, it was a very pleasant experience working with their Director and team.

Are there any areas for improvement or something they could have done differently?

Not yet.

RATINGS

5.0

IT Managed Services
$10,000 to $49,999
July 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their customer service is second to none."

Aug 3, 2021

Managing Director, Sirius Marine Pte Ltd

Alli Kasim

Energy & natural resources
Singapore
51-200 Employees
Online Review
Verified

IT BLOCK PTE. LTD. provides IT support services for a marine fuel supplier. The team is responsible for creating innovations and upgrades for the client's IT system.

Since IT BLOCK PTE. LTD.'s has joined the project, there are major improvements in the IT structure, such as having a cloud system, a higher level of security, and hardware and software upgrades. So far, all of the deliverables are cost-effective.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the managing director of Sirius Marine Pte Ltd. Sirius Marine is a physical supplier as well as trades in marine fuels in Singapore.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT BLOCK PTE. LTD.?

We hired IT BLOCK to improve the IT structure of the company as well as to bring in new innovations and upgrades to the company's current IT system which will enable the company to be more efficient.

SOLUTION

How did you select this vendor and what were the deciding factors?

So far IT BLOCK has made major improvements to the IT structure of the company like introducing a cloud system, a higher level of cybersecurity as well as boost the IT ecosystem of the company with new hardware and software upgrades.

Describe the project in detail and walk through their service package.

IT BLOCK made sure the hardware and software that was introduced was suitable for the company as well as it being cost effective. They provide round the clock IT back end service in which every e employee of the company could tap on when they face a problem.

How many resources from the vendor's team worked with you, and what were their positions?

So far we have been working closely with the founder of IT Block, Reza as well as their IT advisor, Efan.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They were able to improve the company's It ecosystem tremendously and thus making it a success.

How effective was the workflow between your team and theirs?

It has improved the company's workflow and also enabled us to save more paper in the process via the introduction of the cloud system.

What did you find most impressive or unique about this company?

Their customer service is second to none.

Are there any areas for improvement or something they could have done differently?

NIL

RATINGS

5.0

Other IT Consulting and SI
Less than $10,000
Dec. 2023 - Apr. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were able to attend to our requests and needs promptly."

Apr 18, 2024

IT Manager, Telepathy Labs Inc.

Kino Tan

Information technology
Singapore
51-200 Employees
Online Review
Verified

IT BLOCK PTE. LTD. provided server colocation services for an AI technology company.

IT BLOCK PTE. LTD. executed their tasks flawlessly and promptly, resulting in an efficient, productive engagement. The team maintained clear communication through email and swiftly attended to requests and concerns throughout the project.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the IT Manager of Telepathy Labs Inc.

Describe what your company does in a single sentence.

AI Technology for Automotive

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT BLOCK PTE. LTD. to accomplish?

Server Colocation

SOLUTION

How did you find IT BLOCK PTE. LTD.?

Online Search

Why did you select IT BLOCK PTE. LTD. over others?

Pricing fit our budget
Good value for cost
Professional service and prompt assist

How many teammates from IT BLOCK PTE. LTD. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ease of Server Colocation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reza and his team is promptly help with our request even the time frame given is limited.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Reza and his team prompt help to ensure we got what requested in a short time frame request.

What was your primary form of communication with IT BLOCK PTE. LTD.?

Email or Messaging App

What did you find most impressive or unique about this company?

They were able to attend to our requests and needs promptly.

Are there any areas for improvement or something IT BLOCK PTE. LTD. could have done differently?

Nope, as our company receive an excellent and professional service provided by Reza and his team.

RATINGS

5.0

Cybersecurity IT Managed Services IT Strategy Consulting
$10,000 to $49,999
Jan. 2021 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We're impressed with their quick turnaround time."

May 2, 2023

Manager, MGM Pte Ltd

Anonymous

Financial services
Singapore
11-50 Employees
Online Review

IT BLOCK PTE. LTD. provides IT outsourcing services to a CFD brokerage firm. They've dedicated an entire IT department to manage the client's IT infrastructure and provide technical support.

IT BLOCK PTE. LTD. has helped the client ensure smooth audits with favorable outcomes. The service provider impresses the client with their quick turnaround time and swift responses to their queries and concerns. Moreover, they communicate through email, messaging apps, and meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Manager of MGM Pte Ltd

Describe what your company does in a single sentence.

Contract for Differences (CFD) Brokerage

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT BLOCK PTE. LTD. to accomplish?

IT Infrastructure and Support

SOLUTION

How did you find IT BLOCK PTE. LTD.?

Other

Why did you select IT BLOCK PTE. LTD. over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

What was the size of IT BLOCK PTE. LTD.’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Outsource of the entire IT Department of the company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our audits has always been smooth with favourable outcomes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were swift with their replies

What was your primary form of communication with IT BLOCK PTE. LTD.?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their quick turnaround time.

Are there any areas for improvement or something IT BLOCK PTE. LTD. could have done differently?

NIL

RATINGS

5.0

Cloud Consulting & SI IT Managed Services Other IT Consulting and SI
Managed Software Application & Solutions Help desk Managed Hosting Services IT Budgeting Network Other IT managed services Security Vendor Procurement & Selection
Confidential
Feb. - Apr. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The project was delivered on time, and their responses were immediate and efficient."

Apr 27, 2023

Manager, Pacific Rim Group Pte. Ltd.

Anonymous

Other industries
Singapore
11-50 Employees
Online Review
Verified

IT BLOCK PTE. LTD. provided managed IT services to a fish product supplier. They migrated the client's email and website to a new provider, implemented Microsoft 365 ecosystem, and provided IT support to users.

IT BLOCK PTE. LTD. completed the project as scheduled. They implemented the new systems seamlessly and received no complaints from users. Moreover, their team pleased the client with their prompt assistance and immediate responses via email, messaging apps, and virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Manager of Pacific Rim Group Pte. Ltd.

Describe what your company does in a single sentence.

The company supplies fish products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT BLOCK PTE. LTD. to accomplish?

To assist with the migration of email and the company website to a new service provider, and to implement Microsoft 365 ecosystem.

SOLUTION

How did you find IT BLOCK PTE. LTD.?

Referral

Why did you select IT BLOCK PTE. LTD. over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me

What was the size of IT BLOCK PTE. LTD.’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Assistance was provided in choosing a provider and software, as well as in the migration of email, calendar, and contacts. DNS/Domain administration was handled. IT support was available for users, including software setup, guidance, and troubleshooting support. Additionally, IT support was provided for portal administration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We managed to complete the project within the set timeline, and the project implementation went smoothly. There were no complaints from the users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was delivered on time, and their responses were immediate and efficient.

What was your primary form of communication with IT BLOCK PTE. LTD.?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Prompt assistance and quick replies.

Are there any areas for improvement or something IT BLOCK PTE. LTD. could have done differently?

Our team has no comments to provide regarding this question. We are satisfied with the results of this project.

RATINGS

5.0

Architectural Design IT Managed Services
Confidential
Aug. - Sep. 2022

5.0

Quality: 4.5

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"The founder and staff of this company are very committed & helpful."

Mar 29, 2023

Manager, Military Sub-Systems Supplier

Anonymous

Manufacturing
Singapore
11-50 Employees
Online Review
Verified

A military sub-system supplier hired IT BLOCK PTE. LTD. to propose and set up a sustainable, scalable, and secure network architecture. The team also worked on a hardware proposal, testing, and commissioning.

IT BLOCK PTE. LTD. impressed the client with their work. The team was highly responsive to queries and willing to share their knowledge. They planned the milestones effectively and went through the process without causing too much downtime to the client's system. Overall, the project was a success.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I'm a manager at Team One Technologies Pte Ltd

Describe what your company does in a single sentence.

Team One Technologies is the industry-leading quality supplier of military sub-systems, specialising in Electronics and Information Technology services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT BLOCK PTE. LTD. to accomplish?

Network Infrastructure Re-technology

SOLUTION

How did you find IT BLOCK PTE. LTD.?

Online Search

Why did you select IT BLOCK PTE. LTD. over others?

Company values aligned
Other

What was the size of IT BLOCK PTE. LTD.’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To propose and setup a sustainable, scalable, secure network architecture that fits our business needs & budget. Key deliverables includes:

technology and network utilization baselines assessments
new network architecture & hardware selection proposal
project plan
Testing & commissioning

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Automation in backup process
Zero complaint about slow & poor wifi network till date
A new network infrastructure that supports hybrid work model

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IT Block staff are very responsive on my queries and generous in knowledge sharing. Milestones are planned and completed with minimum downtime.

What was your primary form of communication with IT BLOCK PTE. LTD.?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The founder and staff of this company are very committed & helpful.

Are there any areas for improvement or something IT BLOCK PTE. LTD. could have done differently?

Probably to source for a few partners for wiring works.

RATINGS

5.0

Showing 1-9 of 9 Reviews

Managed IT Services Retainer

Depending on the size of your organization, we offer comprehensive maintenance of your IT infrastructure needs, from endpoint protection and IT hardware infrastructure to email administration. Focusing on high availability and customer service ensures we are there when you need us.

Small

Small sized enterprises

$4,873 /month

Remote Helpdesk Support: Unlimited
On-site IT Helpdesk Support: Unlimited
Endpoint Protection and Response: 10 licenses
IT asset inventory management: No
Information Security Policy: No

Medium

Small to Medium sized enterprises

$24,532 /month

Remote Helpdesk Support: Unlimited
On-site IT Helpdesk Support: Unlimited
Endpoint Protection and Response: 80 licenses
IT asset inventory management: Yes
Information Security Policy: Yes

Large

Medium sized enterprises

$46,525 /month

Remote Helpdesk Support: Unlimited
On-site IT Helpdesk Support: Unlimited
Endpoint Protection and Response: 160 licenses
IT asset inventory management: Yes
Information Security Policy: Yes

Features	Small $4,873 /mo	Medium $24,532 /mo	Large $46,525 /mo
Remote Helpdesk Support	Unlimited	Unlimited	Unlimited
On-site IT Helpdesk Support	Unlimited	Unlimited	Unlimited
Endpoint Protection and Response	10 licenses	80 licenses	160 licenses
IT asset inventory management	No	Yes	Yes
Information Security Policy	No	Yes	Yes
IT Hardware Procurement Services	Included	Included	Included
Microsoft 365 license	NIL	Microsoft Business Standard for 80 users	Microsoft Business Premium for 160 users
Mobile Device Management	No	No	Yes
Email administration	Yes	Yes	Yes
DNS administration	Yes	Yes	Yes
IT hardware storage	No	Yes	Yes

Small $4,873 /mo
Remote Helpdesk Support	Unlimited
On-site IT Helpdesk Support	Unlimited
Endpoint Protection and Response	10 licenses
IT asset inventory management	No
Information Security Policy	No
IT Hardware Procurement Services	Included
Microsoft 365 license	NIL
Mobile Device Management	No
Email administration	Yes
DNS administration	Yes
IT hardware storage	No

Medium $24,532 /mo
Remote Helpdesk Support	Unlimited
On-site IT Helpdesk Support	Unlimited
Endpoint Protection and Response	80 licenses
IT asset inventory management	Yes
Information Security Policy	Yes
IT Hardware Procurement Services	Included
Microsoft 365 license	Microsoft Business Standard for 80 users
Mobile Device Management	No
Email administration	Yes
DNS administration	Yes
IT hardware storage	Yes

Large $46,525 /mo
Remote Helpdesk Support	Unlimited
On-site IT Helpdesk Support	Unlimited
Endpoint Protection and Response	160 licenses
IT asset inventory management	Yes
Information Security Policy	Yes
IT Hardware Procurement Services	Included
Microsoft 365 license	Microsoft Business Premium for 160 users
Mobile Device Management	Yes
Email administration	Yes
DNS administration	Yes
IT hardware storage	Yes

Our Story

We are IT Block, a Singapore-based team of local technicians delivering 24/7 managed IT support and secure server colocation for SMEs. Our mission is to reduce downtime and strengthen cybersecurity through proactive infrastructure management, network security, and flexible hosting. Accredited (Cyber Essentials, Data Protection Essentials, bizSAFE Level 4, NS Mark Gold), we combine hands-on expertise, local presence, and client-focused retainer and ad-hoc services.

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Verified Client Reviews: 8

Overall Review Rating: 4.9

Source: Clutch

Last Updated: January 14, 2025

Business Entity

Business Entity Name	IT Block Pte. Ltd.
Source	Government of Singapore
Jurisdiction of Formation	Singapore
Date of Formation	October 4, 2018
Status	Active
Last Updated	March 20, 2026
ID	201834023K

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	March 20, 2026

Learn More About The Clutch Verification Process

Locations (1)

49 Joo Chiat Ln Singapore, Singapore 428106

2 - 5

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IT BLOCK PTE. LTD.

Good IT support is the customer's experience

2 Languages that we service

37 Timezones that we service

1 Locations

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IT BLOCK PTE. LTD. Review Insights

Overall Review Rating

Top Mentions

Review Highlights

No Major Areas for Improvement

Excellent Responsiveness and Communication

Strong Customer Satisfaction

Skilled and Knowledgeable Team

Value for Money

Positive Cultural Fit

Reviews mentioning:

IT BLOCK PTE. LTD. Reviews

Managed IT Services for Export Company

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IT Consulting & SI for Molecular Life Science Company

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Managed IT Services for Software Development Company

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Managed IT Services for Theatre Institute

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IT Management for Marine Fuel Supplier

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IT Consulting and SI for AI Technology Company

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IT Outsourcing Services for CFD Brokerage Firm

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Managed IT Services for Fish Product Supplier

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Network Architecture Setup for Military Sub-Systems Supplier

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