Name: ISOutsource
Address: 18911 North Creek Parkway, Bothell, United States, WA, 98011, US
Telephone: 8002402821
Price range: $150 - $199
Rating: 4.7

Where IT Means Business

ISOutsource is a business-first technology partner that helps organizations simplify their IT operations, save through smarter technology investments, and protect their environments with strong security and compliance practices. We deliver enterprise-level expertise without rigid contracts, giving leaders the clarity, control, and measurable confidence they need to run their business. With proactive support, strategic guidance, and automated insights, we help organizations operate predictably and grow with confidence.

Min project size
$1,000+
Hourly rate
$150 - $199 / hr
Employees
50 - 249
Locations
Bothell, WA
Year founded
Founded 1992
Languages
Timezones

Service Lines

IT Managed Services: 40%
Cybersecurity: 15%
IT Strategy Consulting: 15%
Application Management & Support: 10%
Cloud Consulting & SI: 10%
IT Staff Augmentation: 10%

Select Focus Area

Cloud Computing Focus

AWS Cloud Consulting & Implementation: 50%
Azure Cloud Consulting & Implementation: 45%
Google Cloud: 5%

Cybersecurity focus

Threat/Attack Simulations: 50%
Breach Detection & Incident Response: 20%
Digital Forensics & Auditing: 20%
Cybersecurity Expert Testimony: 10%

IT Managed Services Focus

Help desk: 25%
Managed Hosting Services: 20%
Hardware: 10%
Network: 10%
Other IT managed services: 10%
Security: 10%
Disaster Recovery: 5%
Managed Software Application & Solutions: 5%
Telecom: 5%

Industries

Manufacturing: 15%
Government: 10%
Hospitality & leisure: 10%
Legal: 10%
Medical: 10%
Non-profit: 10%
Automotive: 5%
Consumer products & services: 5%
Energy & natural resources: 5%
Financial services: 5%
Real estate: 5%
Supply Chain, Logistics, and Transport: 5%
Telecommunications: 5%

Clients

Midmarket ($10M - $1B): 55%
Small Business (<$10M): 40%
Enterprise (>$1B): 5%

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.5 /5

What Clients Have Said

ISOutsource is perceived as providing good value for cost, with clients noting strong project management and responsive support. Specific project costs were not disclosed, but clients appreciated the affordability and alignment with their budgets.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $49,999 based on 2 reviews

< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

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ISOutsource Review Insights

Overall Review Rating

4.7

Quality 4.8
Schedule 4.9
Cost 4.5
Willing to Refer 4.9

Top Mentions

Review Highlights

Expertise in Governance, Risk, and Compliance

Clients appreciate ISOutsource's expertise in governance, risk, and compliance, making audits easier with minimal remediation. They balance teaching clients and completing tasks efficiently.
Strong Project Coordination and Technical Guidance

Clients commend ISOutsource for their strong project management, ensuring clear planning, limited disruptions, and effective follow-through. They manage details efficiently, from equipment selection to implementation and follow-up.
Proficient in Network Infrastructure Modernization

ISOutsource effectively modernized network infrastructure, improving wireless coverage and reliability. They delivered a scalable architecture with minimal user disruption, ensuring successful deployment of Aruba access points and Cisco switches.
Dedicated and Supportive Account Management

ISOutsource is recognized for their supportive and committed approach, with dedicated account managers who genuinely focus on setting clients up for long-term success.
Effective Managed IT Services

ISOutsource provides comprehensive managed IT services, including desktop support, security monitoring, and policy writing. Their work has led to reduced downtime and strong IT policies for clients.
Areas for Improvement: Status Updates

Some clients suggest ISOutsource could improve by providing more proactive status updates during equipment ordering and scheduling, especially when vendor lead times impact timelines.

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ISOutsource Reviews

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Back Office Outsourcing Business Continuity Management Other IT Consulting and SI
Confidential
Apr. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

''I'm very happy with how everything has been handled.''

Sep 11, 2023

Department Manager, Total Benefit Solutions

Anonymous

Medical
Bellevue, Washington
51-200 Employees
Online Review
Verified

An insurance solutions company has hired ISOutsource for government compliance services. Their tasks include vendor audits, policy and process reviews, risk management, and incident response, among others.

ISOutsource's work makes the client's yearly audits easier to complete. ISOutsource has a knowledgeable, punctual, and responsive team. The client also praises the team's balance between taking care of the job and letting their clients complete the tasks themselves.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a department Manager at Total Benefit Solutions

Describe what your company does in a single sentence.

Insurance Third Party Administrator and General Agent

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ISOutsource to accomplish?

Governance, Risk, and Compliance

SOLUTION

How did you find ISOutsource?

We already used them for IT

How many teammates from ISOutsource were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The GRC team assists us with our annual compliance project which includes with deliverables we need to remain in compliance for our yearly audits. This includes but is not limited to our annual vendor audit, policy and process reviews, risk management, Incident Response, Business Continuity, and Disaster Recovery testing, penetration test, and self-assessment. They also assist us with our audits.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our yearly audits are easier to complete with very few or no remediation items.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our GRC project manager is highly knowledgeable and responsive. Items are delivered on time with little need for follow up.

What was your primary form of communication with ISOutsource?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Our GRC project manager is excellent at finding a balance between teaching you what you need to know and allowing you to take over and complete things yourself and being an excellent resource and completing things for you.

Are there any areas for improvement or something ISOutsource could have done differently?

Since this project repeats each year, it's a bit hard to judge. We adjust the project slightly with what hours get assigned to what buckets based on what we learned from the prior year. Overall, I'm very happy with how everything has been handled.

RATINGS

5.0

IT Managed Services
Hardware Network
$10,000 to $49,999
Apr. - June 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"They combine strong technical expertise with clear project planning and practical recommendations."

Sep 16, 2026

IT Director, Architecture & Planning Firm

Anonymous

Construction
Portland, Oregon
51-200 Employees
Online Review
Verified

An architecture and planning firm hired ISOutsource to modernize their network infrastructure. The team evaluated the client's infrastructure, recommended equipment, configured switches, and performed QA.

ISOutsource set up the client's production and guest wireless networks. The team had strong project coordination and technical guidance and communicated via virtual meetings, email, and messages during the process. ISOutsource had a clear plan, limited disruption, and appropriate follow-through. This review is an update by the client company. The original content is located below the new review.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the IT Director of a construction company

Describe what your company does in a single sentence.

Mahlum is a Pacific Northwest architecture and planning firm based in Seattle and Portland that focuses on education, healthcare, housing, and community projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ISOutsource to accomplish?

Replace end-of-life wireless access points and aging network hardware with modern supported infrastructure.
Improve wireless coverage, performance, and reliability for employees across both office locations.
Create a scalable network architecture capable of supporting future growth and higher-speed wireless technologies.
Simplify network management through standardized wireless and switching platforms.
Strengthen network security through modern wireless authentication, VLAN segmentation, and updated network configurations.

SOLUTION

How did you find ISOutsource?

Other

Why did you select ISOutsource over others?

Close to my geographic location
Other

How many teammates from ISOutsource were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ISOutsource completed a network infrastructure modernization project focused on upgrading switching and wireless connectivity across multiple office locations. The scope included evaluating existing infrastructure, recommending and procuring appropriate network equipment, configuring switches and wireless access points, coordinating cabling and power requirements, and planning cutovers to minimize business disruption. Their team managed the implementation process from design through deployment, including onsite coordination, testing, troubleshooting, and post-installation validation.

Key deliverables included:
- Updated network switches and wireless access points
- Network design and equipment recommendations
- Procurement coordination and hardware compatibility planning
- Cabling, uplink, power, and rack-installation requirements
- Scheduled network cutovers with outage planning
- Wireless testing, device registration, and issue resolution
- Post-installation QA and validation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Wireless and wired network services fully operational following cutover with minimal user disruption.

Successful implementation of production and guest wireless networks utilizing appropriate authentication and segmentation controls.

Validation of network connectivity, performance, DHCP services, and user access across both locations following migration.

Retirement of unsupported wireless and legacy switching infrastructure in favor of fully supported, documented, and manageable platforms.

Successful deployment and operation of all planned Aruba access points and Cisco switching infrastructure.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ISOutsource provided strong project coordination and technical guidance throughout the engagement, helping ensure the upgrades were completed with a clear plan, limited disruption, and appropriate follow-through.

What was your primary form of communication with ISOutsource?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They combine strong technical expertise with clear project planning and practical recommendations that fit our needs and budget. They manage the details... from equipment selection and scheduling to implementation and follow-up, while minimizing disruption to our day-to-day operations.

Are there any areas for improvement or something ISOutsource could have done differently?

More proactive status updates during equipment ordering and scheduling, particularly when vendor lead times or dependencies affect the timeline.

UPDATED REVIEW

This review was published on August 8, 2023

IT Manager, Architectural Design Company

Other industries

Seattle, Washington

51-200

May 2023 - Jul 2023

Verified

Project summary

An architectural design company hired ISOutsource to design their new server room's network. This involved network diagramming, access point evaluation, and more. The team also managed equipment procurement.

Feedback summary
Thanks to ISOutsource, the client successfully moved their server quickly. The team delivered tasks on time, and the network became accessible right after the move. Their members were responsive and kept the client updated about their progress. Overall, they were flexible and achieved great results.

BACKGROUND

Please describe your company and position.

I am the IT Manager of a design company

Describe what your company does in a single sentence.

Our company provides architectural services, with two offices located in the Pacific Northwest, specializing in architectural design, planning and interiors for student housing, healthcare and educational spaces.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ISOutsource to accomplish?

Networking design for new server room
Facilitate server room equipment move from existing location to new location.
New printer deployment
Assist with AV vendor coordination
Brainstorm and implement remote laptop storage system.
Facilitate setup of internet service in new office space.

SOLUTION

How did you find ISOutsource?

Long time relationship with them

Why did you select ISOutsource over others?

Close to my geographic location
Pricing fit our budget
Long working relationship

How many teammates from ISOutsource were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ISOutsource managed the equipment and network infrastructure move from our existing office space to the new office space. This included network diagramming, wireless access point evaluation heat mapping, server room space programming, cooling load analysis, coordination with AV vendor, and management of procuring a new internet service while also troubleshooting secondary service options due to delays from service providers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We did this move over the duration of a weekend and had service back up and running Monday morning for staff to access the network.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time. Our staff were able to access the network on time after the move. They respond in a timely manner and keep our team notified about their progress.

What was your primary form of communication with ISOutsource?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

When dealing with another company for AV installation, ISOutsource stepped up coordination with this company to assist in bridging the gap in getting their equipment connected to our network. ISOutsource rolled with many unexpected changes from them and helped us get to the point of a great end result.

Are there any areas for improvement or something ISOutsource could have done differently?

I would say ISOutsource could improve on its project budgeting. They underestimated the time and sometimes the quantity cost for portions of this project.

STAR RATINGS

Overall rating: 4.0

Quality: 4.5

Cost: 4.0

Schedule: 5.0

Willing to refer: 5.0

RATINGS

5.0

Cybersecurity IT Managed Services Other IT Consulting and SI
Managed Software Application & Solutions Governance & Compliance Assessments Hardware Help desk Other IT managed services Security Telecom
Confidential
Dec. 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"We're lucky to work with ISOutsource."

Jul 29, 2024

Dir. of Admin & Executive Operations, Nonprofit Job Program

Anonymous

Other industries
Seattle, Washington
501-1,000 Employees
Phone Interview
Verified

ISOutsource is a nonprofit job program's managed IT services provider. The team has set up the client's Microsoft Calling Plan on Microsoft Teams, offers help desk support, and writes IT and security policies.

ISOutsource's work has led to a reduction in the client's downtime. The team delivers products that meet the client's expectations and recommends great resources. ISOutsource is responsive and meets with the client once a week. The team is always on top of timelines and stays on budget.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I oversee IT at a social enterprise nonprofit organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ISOutsource?

We were in need of changing our managed IT services provider.

SOLUTION

What was the scope of their involvement?

Desktop support, special projects, security monitoring, policy writing, employee onboarding and offboarding from an IT perspective, and more through weekly onsite visits and daily remote support.

What is the team composition?

The team includes support techs, system engineers, senior system engineers, rapid response engineers, solutions architects, and principal consultant.

How did you come to work with ISOutsource?

My organization began partnering with ISOutsource prior to my joining the company.

How much have you invested with them?

I prefer not to disclose this information.

What is the status of this engagement?

Ongoing

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The engagement has allowed my organization to establish strong IT and security policies, transition from physical phones to Microsoft Teams calling services, develop SharePoint sites, provide reliable hardware and software support to staff, and much more.

How did ISOutsource perform from a project management standpoint?

For each project, they provided a clear scope, timeline, accurate cost estimate, and outline of team roles, and they completed the project timely and on budget.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

David (Managing Governance, Risk Management & Compliance Consultant, Project Management Officer Manager) is amazing and helps us write policies. He also helps with our self-assessments. Jeffrey (Engineer, Productivity Apps Specialist) is impressive, too, and used to help with in-person support before he was promoted.

What did you find most impressive about them?

Having a principal consultant assigned as our main point of contact has been invaluable. Especially when a time-sensitive issue arises that requires immediate assignment to a specialist.

Are there any areas they could improve?

It has been clear that ISOutsource continuously works to improve their services. I don't have any to offer here.

Do you have any advice for future clients of theirs?

I suggest having a main point of contact that understands your organization's mission and needs.

RATINGS

5.0

Cloud Consulting & SI Cybersecurity IT Managed Services IT Strategy Consulting
IT Operations Management Consulting Help desk Managed Hosting Services Other IT managed services
$200,000 to $999,999
Jan. 2016 - Ongoing

4.5

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 4.5

''We're overall happy with the support they have provided us over the many years working with them.''

Aug 30, 2023

VP Operations, Presage Biosciences, Inc.

Jason Frazier

Other industries
Seattle, Washington
11-50 Employees
Online Review
Verified

A medical device company has hired ISOutsource for IT infrastructure and development. They've designed and built a server with file-sharing functionalities, cloud computing features, and cloud backup solutions.

ISOutsource has successfully implemented robust virtual servers for file-sharing and file-storage tasks. ISOutsource delivers on time and is responsive to the client's requests. The client also praises the team's smooth, supportive, and committed approach.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the VP Operations of Presage Biosciences, Inc.

Describe what your company does in a single sentence.

Biotech Medical Device company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ISOutsource to accomplish?

Design and Build IT infrastructure
Oversee daily IT support

SOLUTION

How did you find ISOutsource?

Referral

Why did you select ISOutsource over others?

Close to my geographic location
Pricing fit our budget
Good value for cost

How many teammates from ISOutsource were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Designed and built current server and fileshare infrastructure for large data. implemented cloud computing solutions and cloud backup solutions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful implementation of virtual servers and large filestorage solutions.
Robust server and fileshare continuity and uptime for all users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Solid project management.
Delivered items on time.
Always responsive to our needs.

What was your primary form of communication with ISOutsource?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Easy to work with.
Good support from dedicated account managers.
Genuinely interested in supporting our business and setting us up for long term success.

Are there any areas for improvement or something ISOutsource could have done differently?

None at this time. We're overall happy with the support they have provided us over the many years working with them.

RATINGS

4.5

Showing 1-4 of 4 Reviews

Our Story

Our approach is grounded in three commitments so that leaders have confidence in their IT infrastructure:

Simplify — Reduce complexity, stabilize operations, and eliminate guesswork.
Save — Minimize reactive work, consolidate unnecessary tools, and increase financial predictability.
Protect — Strengthen security posture and compliance through clear controls, automation, and evidence-based reporting.

Premier Verified means Clutch independently confirmed ISOutsource is a legally registered business,
financially sound (Creditsafe: Very Low Risk), and backed by 5 verified client reviews averaging 4.7 stars.

Learn More

Verified Client Reviews: 5

Overall Review Rating: 4.7

Source: Clutch

Last Updated: September 16, 2026

Business Entity

Business Entity Name	DAH Corporation
Source	Washington Corporations and Charities Filing System
Jurisdiction of Formation	Washington
Date of Formation	April 11, 1996
Status	Active
Last Updated	July 29, 2023
ID	601704928

Credit Report Results

International Credit Risk Assessment	Very Low Risk
Source	Creditsafe
Last Updated	January 1, 2022

Learn More About The Clutch Verification Process

Locations (3)

18911 North Creek Parkway Bothell, WA, United States 98011

50 - 75

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Magnetude Consulting

(1)

Michele Johnston

ISOutsource

Where IT Means Business

1 Language that we service

1 Timezone that we service

3 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

ISOutsource Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Expertise in Governance, Risk, and Compliance

Strong Project Coordination and Technical Guidance

Proficient in Network Infrastructure Modernization

Dedicated and Supportive Account Management

Effective Managed IT Services

Areas for Improvement: Status Updates

Reviews mentioning:

ISOutsource Reviews

Government Compliance Services for Insurance Solutions Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Network Modernization for Architecture & Planning Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

UPDATED REVIEW

RATINGS

IT Services & Phone System Support for Nonprofit Job Program

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Infrastructure Dev & Support for Medical Device Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

About the Team

Our Story

Verification

Business Entity

Credit Report Results

Location

Locations (3)

Contact

Connect with ISOutsource on Social

Connections

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