IR Solutions

BACKGROUND

Please describe your company and position.

I am the CEO of Zaair

Describe what your company does in a single sentence.

Zaair offers seamless travel for pilgrims visiting Iraq’s sacred cities like Karbala, Najaf, and Samarra. Specializing in ziyarat packages, Zaair handles everything from flights and hotels to guided tours, ensuring a comfortable, safe, and memorable journey. With tailored services for pilgrims and luxury options for a VIP experience, Zaair makes every trip to Iraq stress-free and meaningful.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IR Solutions to accomplish?

• Website Development
• Web Admin Panel
• Web Designing and Content Creation

SOLUTION

How did you find IR Solutions?

Online Search

Why did you select IR Solutions over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from IR Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IR Solutions delivered the complete design and development of Zaair’s website and web admin panel. The scope included custom UI/UX design, responsive web development, and content integration to create a smooth, user-friendly experience for pilgrims.

Key deliverables:

• Customer-facing website with modern UI/UX and responsive design
• Custom web admin panel for managing content and bookings
• Web design aligned with Zaair’s brand identity
• Content structuring and integration
• Testing and final deployment
  
  The result was a seamless, scalable digital platform supporting Zaair’s travel and ziyarat services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes & Results

• Successfully launched a fully functional website and web admin panel on schedule
• Improved user experience through clear navigation and optimized UI/UX
• Enabled efficient content and booking management via the admin dashboard
• Achieved strong early SEO performance, with zaair.com beginning to rank for targeted keywords due to high-quality content, clean site structure, and optimized web design
• Increased overall site performance, responsiveness, and reliability across devices
  
  These outcomes demonstrate clear progress in usability, operational efficiency, and online visibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IR Solutions demonstrated strong project management throughout the engagement. All milestones and deliverables were completed on time, with clear timelines and regular progress updates. Their team was responsive to our requirements, quick to implement feedback, and flexible when changes were needed. Communication was consistent and professional, ensuring the project stayed aligned with our goals from start to launch.
 
 

What was your primary form of communication with IR Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was IR Solutions’ staff augmentation and dedicated team model. Even though a dedicated external team was assigned to Zaair, communication was seamless and highly professional throughout the project. 

They worked like an in-house team, clearly understanding our goals, responding quickly, and maintaining strong coordination at every stage. This level of transparency, reliability, and collaboration made the entire experience smooth and stress-free.

Are there any areas for improvement or something IR Solutions could have done differently?

There were no major areas for improvement. If anything, initial documentation and onboarding materials could have been a bit more detailed at the very start. However, once the project was underway, communication was clear, processes were well-defined, and this did not affect timelines or overall project quality.