Inventive Works

BACKGROUND

Please describe your company and position.

I'm a communications manager of Texas A&M Health Institute for Healthcare Access

Describe what your company does in a single sentence.

The Texas A&M Institute for Healthcare Access advances research, education, and collaboration at the intersection of health, law, and policy to improve access to care through interdisciplinary means.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Inventive Works to accomplish?

• Clarify our mission and messaging
• Structure content for multiple audiences
• Improve SEO and long-term visibility

SOLUTION

How did you find Inventive Works?

Referral

Why did you select Inventive Works over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Inventive Works were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engagement covered discovery, design, and build over an estimated 9–13 weeks.

Key deliverables included:

• Discovery
• Personas
• Defined user types and required functionality
• Sitemap and information architecture
• Low-fidelity wireframes
• SEO content briefs (up to 5)

Design

• 2–3 reusable page templates
• Up to 15 wireframes
• TAMU-compliant design using Aggie UX
• Fellowship, initiative, project, and profile page layouts
• Events page template

Build

• 10–15 pages developed in Cascade CMS
• Event pages with RSVP functionality (simplified form approach)
• Fellowship cohort structure
• Profile system for faculty and leadership
• News integration via Vital Record feed
• Launch coordination with TAMU Marcom

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Concrete outcomes:

• Expanded from a single-page site to a structured, multi-page site (10–15 pages)
• Built reusable page templates within Aggie UX constraints
• Implemented event infrastructure and fellowship cohort structure
• Completed full QA, sitemap review, redirect mapping and launch documentation
• process
• Launched via TAMU’s formal Aggie UX launch process targeting Feb 26

Operational success indicators:

• Discovery completed within planned hours
• All pages built and published to test before final launch prep
• Budget fully utilized with scope managed tightly near close

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was structured and transparent:

• Weekly standups and bi-weekly client syncs
• Clear action items after every meeting
• Time tracking and budget visibility throughout discovery and build
• Early identification of CMS limitations (Cascade + Aggie UX) and proactive workarounds
• Clear communication around launch blockers (GA4 ID, Google Search ID, Marcom
• process requirements)

They adapted the scope to meet budget constraints, simplified event functionality when needed,

and adjusted designs to work within TAMU’s CMS limitations without delaying progress.

Delivery timing was affected primarily by:

• Content gaps on our side
• TAMU Marcom’s evolving launch process
• External dependencies (analytics IDs, search configuration)

Inventive consistently flagged risks early and proposed practical solutions.

What was your primary form of communication with Inventive Works?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Three things stand out:

1. Their ability to translate a complex, hard-to-articulate mission into a structured site architecture.
2. Their disciplined management of scope within a time-and-materials engagement.
3. Their ability to navigate TAMU’s Aggie UX and Cascade constraints without overpromising customization.

They were candid about platform limits and focused QA on what mattered: content accuracy and usability rather than pixel perfection.

Are there any areas for improvement or something Inventive Works could have done differently?

The only friction point came from external constraints:

• Cascade CMS component limitations
• Marcom’s new launch process required additional documentation and ~15–20 extra
• hours not originally scoped

Earlier visibility into Marcom’s revised launch requirements might have helped anticipate the final funding gap. That said, Inventive worked proactively to downsize launch requirements and identify alternate funding sources.

BACKGROUND

Please describe your company and position.

I am the Webmaster of Texas A&M University School of Public Health

Describe what your company does in a single sentence.

As the 6th largest Public Health in the nation dedicated to educating the next generation of public health leaders, we work to improve health and quality of life in Texas and beyond by leveraging our vast network and partnerships to produce innovative education, leadership development, research, and public health discovery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Inventive Works to accomplish?

• To update and move our 400+ page website into the Aggie UX design to better market our school and to meet legislatively-mandated accessibility requirements by the state of Texas.

SOLUTION

How did you find Inventive Works?

Referral

Why did you select Inventive Works over others?

Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Worked with web developers and key stakeholders in reviewing and updating content as it was moved into the Aggie UX design with special emphasis on student recruitment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All website content was updated during a 6-month period of review while being moved into the Aggie UX design.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent with clear communication and timelines. Responsiveness to all my concerns were addressed efficiently and in a timely manner.

What was your primary form of communication with Inventive Works?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The various touchpoints with my team were well-designed. From weekly meetings with those in the thick of the work (web developers and project manager) to check-in’s from business development and marketing team members. The rhythm of these meetings was coordinated to yield a positive client experience.

Are there any areas for improvement or something Inventive Works could have done differently?

Be certain to understand the holiday work schedule of your client and also, provide the client with your holiday schedule as to better manage expectations.

BACKGROUND

Please describe your company and position.

I am the CTO of a medical company.

Describe what your company does in a single sentence.

Provide diagnostic solutions that help clinicians accurately assess specific disorders with speed, consistency, and clinical confidence.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Inventive Works to accomplish?

• Inventive also proved to be a strong partner throughout the engagement, working effectively through ambiguity, adapting as requirements evolved, and maintaining steady progress even when inheriting technical challenges from previous vendors. Their approach allowed us to regain confidence in the product and establish a foundation for continued iteration and growth.
• We hired Inventive to take over and stabilize an existing custom application that supported physician workflows, then expand it into a reliable, scalable platform that materially improved how our clinicians and internal staff create and manage diagnostic reports. The prior system had been built by other vendors and needed cleanup, clearer ownership, and forward momentum.
• Beyond stabilization, Inventive helped modernize and streamline our end-to-end reporting process. They improved how clinical data and supporting files are captured, routed, reviewed, and finalized, enabling tighter quality control and greater consistency across all outgoing reports. The result was a platform that significantly reduced manual effort, improved internal efficiency, and better supported both our clinicians and operational teams.

SOLUTION

How did you find Inventive Works?

Clutch Site

Why did you select Inventive Works over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Inventive Works were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Inventive took over an existing SaaS platform, cleaned up legacy work from previous vendors, and continued building new functionality focused on improving physician workflows and internal efficiency.

A core deliverable was a custom web application that streamlined diagnostic report creation:

• Our staff and clients use the platform to draft reports and input clinical data
• Supporting diagnostic files can be securely uploaded
• Reports are routed to staff for review, refinement, and finalization
• We maintain quality control and consistency across all outgoing reports

Inventive remained flexible throughout the engagement, worked through unclear requirements when needed, and invested extra time when challenges surfaced. This was a strong indicator of how they manage complexity and partnership, not just delivery.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform effectively paid for itself within 6–7 months through efficiency gains and improved output, and it has continued to deliver ongoing value since launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Milestones and timelines were consistently met
• Inventive worked through dependencies created by prior vendors who had stalled progress
• Communication was steady and proactive
• Pace was intentional and sustained, which helped us reach MVP and continue iterating

We also spoke with other companies Inventive had worked with, and they consistently confirmed Inventive’s reliability and timeliness.

What was your primary form of communication with Inventive Works?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Inventive Works had a no-nonsense approach from the start. Discovery and kickoff were focused, practical, and moved quickly into execution. There was no fluff. They stood by their tagline. 

Compared to past vendors, where little progress was visible after weeks, Inventive delivered noticeable progress in a short timeframe. They maintained momentum, responded quickly, and never left us waiting.

Are there any areas for improvement or something Inventive Works could have done differently?

There was a concerted effort to align communications between the two organizations and throughout our relationship. Any areas of improvement were addressed and resolved swiftly. 

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of a software company 

Describe what your company does in a single sentence.

Our company is a software solution designed to streamline compliance for childcare and adult care centers. It simplifies meal tracking, employee timesheet management, reporting, and documentation to ensure adherence to policy guidelines, reducing administrative burden and maximizing reimbursement for child care centers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Inventive Works to accomplish?

• We hired Inventive to create a solution that addresses the challenges we were facing with our previous provider, which had a cumbersome interface and non-intuitive UX. Our team was spending countless hours on operational tasks that could be optimized to save time. Additionally, the childcare centers we work with reported dissatisfaction with the current solution. Our goal in approaching Inventive was to develop a fast, intuitive software that enhances user experience and significantly improves workflow efficiency.

SOLUTION

How did you find Inventive Works?

Online Search

Why did you select Inventive Works over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Inventive Works were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes the development of a comprehensive software solution for childcare and adult care compliance and employee timesheet management; specifically tailored for providers. The key deliverables include:

1. User Experience (UX) Design: Creating an intuitive, user-friendly interface that simplifies daily operations for both childcare providers and our team.
2. Compliance Module: Development of tools to streamline meal tracking, reporting, and documentation to ensure adherence to policy guidelines.
3. Employee Timesheet Management: Integrating a feature that allows for efficient tracking and management of employee work hours.
4. Digital Form Creation: Developing digital forms to significantly reduce paperwork, making data entry and submission more efficient and organized.
5. Testing and Quality Assurance: Thorough testing to ensure that the software performs as expected, with a focus on reliability and ease of use.
6. Deployment and Support: Providing deployment support and ongoing assistance to ensure a smooth transition from the existing solution to the new platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project that demonstrate its success include a significant improvement in operational efficiency. Specifically, we saw a reduction in the time spent on key tasks such as meal tracking, reporting, and employee timesheet management. Tasks that previously took hours were streamlined, saving our team and childcare centers hundreds of hours overall. Additionally, user satisfaction increased, as evidenced by positive feedback from childcare centers that had expressed dissatisfaction with the previous solution. These outcomes underscore the effectiveness of the new system in optimizing workflows and improving user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been highly effective and responsive. The team at Inventive has consistently delivered items on time, keeping the project on track through regular updates and clear communication. They use agile methodologies, allowing for flexibility and quick adjustments based on our feedback. Whenever we had specific needs or changes, they were proactive in addressing them, ensuring our priorities were met without compromising the project timeline. Overall, their ability to manage the project efficiently and adapt to our requirements has been a key factor in the success of the partnership.

What was your primary form of communication with Inventive Works?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Inventive was their diligence in understanding our requirements and their commitment to fully grasping our business model. Their team conducted a thorough discovery process to ensure the solution aligned with our needs, going beyond just technical development. Additionally, they provided valuable insights and support with our go-to-market (GTM) strategy, helping us refine our approach to maximize impact. Their attention to detail and proactive collaboration set them apart from other service providers.

Are there any areas for improvement or something Inventive Works could have done differently?

There are no specific areas for improvement that stand out. We thoroughly enjoyed working with the Inventive team, and they consistently met or exceeded our expectations throughout the project. Their professionalism, responsiveness, and attention to detail made the collaboration smooth and successful.

BACKGROUND

Please describe your company and position.

I am an executive at a manufacturing company

Describe what your company does in a single sentence.

Our company is a custom air handling unit manufacturer who specializes in cutting footprint and increasing airflow capacity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Inventive Works to accomplish?

• Create a custom selection software capable of combining multiple manufacturer's products into a single space.

SOLUTION

How did you find Inventive Works?

Clutch Site

Why did you select Inventive Works over others?

• Close to my geographic location
• Pricing fits our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Inventive Works were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Given input requirements, available options are shown
• Evaluate conditions via complicated and iterative calculations 
• UI for uploading JSON files as base data is subject to change or expand 
• Word and PDF export of selected products 
• Custom 2D CAD file creation and export

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Correct calculated values 
• Exportable documents with accurate information 
• Fast query time on available options

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Inventive completely met our expectations on delivery time and meeting every need we had on this project.

What was your primary form of communication with Inventive Works?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What was most impressive to me was their ability to come into the conversation blind but then create an understanding of our complicated software requirements and conceptual ideas of how our product is built.

Are there any areas for improvement or something Inventive Works  could have done differently?

I do not think that there are any areas of improvement. I would tackle this project with them the same exact way should we do it again.

BACKGROUND

Introduce your business and what you do there.

I’m the technology manager of a company called SchoolSAFE Communications, a safety technology company that installs safety management systems into schools and school districts around Colorado.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Inventive Works?

We were left high and dry by a previous development partner and had a failing Node-based app, so we needed someone who can help us figure out what was wrong with the app and completely rebuild it.

SOLUTION

What was the scope of their involvement?

Inventive Works has been our primary development partner in providing us with our custom software development requirements.

We started by identifying the problem of the app, which was followed by the actual redevelopment of the product. We’ve since been working together in an ongoing capacity to present us with custom software solutions.

What is the team composition?

We mainly interact with two engineers, a developer, and a sales associate.

How did you come to work with Inventive Works?

We came across Inventive Works through Clutch.Co.

How much have you invested with them?

So far, we’ve invested close to $25,000.

What is the status of this engagement?

Our ongoing partnership started in September 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Inventive did such an amazing job of quickly adjusting their workflow to meet our business style. They respected my time and allowed me to have more focus on the more important aspects of my business.

How did Inventive Works perform from a project management standpoint?

Their approach to project management has been well-organized because we also have a high-level relationship manager we can openly communicate with — they give me the space to air my grievances and request changes I’d like to make.

What did you find most impressive about them?

I liked that they actually understood what our needs were from the beginning, and we were very impressed with their velocity in adapting to our business model.

Other than that, we like their transparent approach to the development, as they always provide us with updates on the progress of each task consistently.

Are there any areas they could improve?

One thing they need to improve on is the turnover rate for their project managers. Their level of understanding varies from person to person, and sometimes it feels like they come from a different contractor.

Do you have any advice for potential customers?

To get the most out of your engagement with Inventive Works, I would advise you to be transparent with them and be very concise with your expectations.

BACKGROUND

Introduce your business and what you do there.

I’m the director of product management at CLIPr, a video analysis and management tool. Folks can upload videos on our platform so our AI and machine learning technology can index their files. Once those videos are returned, users can browse, find, and share any chunk of them based on their content. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Inventive Works?

We needed help setting up a Zapier integrated framework so we could easily connect with other platforms. In addition, we were looking for someone to support the integration of our platform with Chargify and a custom sign-on solution that was to be implemented through Microsoft Teams. 

SOLUTION

What was the scope of their involvement?

Inventive Works’ CTO has come up with a general approach, and they’ve worked on developing the code. We’ve proceeded using agile processes as we discover, debug, and work around our Chargify issues. 

Our goal has been to allow an initial user to create an account and try our services through Microsoft Teams while having their company registered in Chargify. Additionally, we’ve been looking to add other users within the company’s profile and automatically include them in one billing.

What is the team composition?

I’ve worked with one developer, but more people are working in the background. 

How did you come to work with Inventive Works?

Our CTO worked with Inventive Works in the past. 

What is the status of this engagement?

We’ve been working together since June 2021, and our relationship is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re extremely happy with Inventive Works’ services. We’ve set a goal, and they’ve been able to hit it.

How did Inventive Works perform from a project management standpoint?

We primarily communicate through Slack. 

What did you find most impressive about them?

Inventive Works’ team is composed of self-starting problem solvers. They find issues, suggest solutions, and act on things quickly and methodically. 

Are there any areas they could improve?

I can’t think of anything. 

Do you have any advice for potential customers?

You’ve got to know what you’re doing because Inventive Works’ team is smart and will rise to the challenge. 

BACKGROUND

Introduce your business and what you do there.

I’m a controller at a commodities trading firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Inventive Works?

We needed their team to build our ERP system.

SOLUTION

What was the scope of their involvement?

Inventive Works incorporated different data components into our database and automated our processes by crafting our ERP system. They developed solutions that enabled us to calculate payment terms, store all our product information, and make our data more accessible to our overseas team and traders.

What is the team composition?

We worked with about 6–7 resources throughout the project.

How did you come to work with Inventive Works?

We initially onboarded a different provider to build our product, but they weren’t able to meet our requirements in the long run. I knew about Inventive Work’s team and their previous projects, so I reached out to them and discussed our needs.

How much have you invested with them?

We spent between $30,000–$40,000.

What is the status of this engagement?

The project ran from July–October 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Inventive Works brought their expertise and dedication to the table and delivered a system that mirrored our requirements. We didn’t set any particular KPIs for their work, but our entire team was happy with their performance.

How did Inventive Works perform from a project management standpoint?

We communicated via email, phone calls, and Zoom meetings. Unlike our previous partner, Inventive Works had top-notch project management and communication skills — they made it a point to provide weekly progress reports with detailed completion percentages, and they kept all their lines open to address our needs.

What did you find most impressive about them?

We were most impressed with Inventive Work’s utmost understanding of our needs, transparency, and the reasonable price point of their services.

Are there any areas they could improve?

I couldn’t point out anything constructive about their work — we had nothing but a positive experience with Inventive Works.

Do you have any advice for potential customers?

Have a solid grasp of what you want to achieve to help them build and narrow down more tailored solutions that can address those.

BACKGROUND

Please describe your company and your position there.

Texas A&M University Health Science Center (Texas A&M Health) comprises five colleges (dentistry, medicine, nursing, pharmacy and public health) and several centers and institutes with a shared mission of advancing health care for all. I serve as the Chief Communications Officer and Assistant Vice President of Marketing and Communications of Texas A&M Health.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Inventive Works?

We hired inventive during a reduction in staffing of our internal web team to complete ongoing site redesigns and to establish an enhanced support system with varied levels of expertise.

SOLUTION

How did you select this vendor and what were the deciding factors?

After review of several approved university vendors, Inventive stood out as a clear front runner in terms of broad expertise related to our systems, the modern approach they take to their projects and affordability.

Describe the project in detail and walk through the stages of the project.

The initial redesign project involved the development of a site design that was already in motion from our internal team, with enhancements along the way as content was reviewed and re-populated, along with a keen eye and implementation for SEO best practices both on-page and technical. The ongoing support contract focuses on web design, UX, SEO and site navigation for the most part from wireframes to live sites/pages.

How many resources from the vendor's team worked with you, and what were their positions?

We've worked with anywhere from 5 - 10 team members at Inventive across sales, engineering managers, project managers, experience designers, web developers and SEO partners.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Overall the services provided have been forward thinking, quickly implemented and received well. Inventive has proven to be a very collaborative partner in enhancing our current and new websites. From a leadership perspective it provided us a team of skilled expertise across a variety of positions in a more economical way than an-house team could provide.

How effective was the workflow between your team and theirs?

The project manager is consistently a good communicator across the board in not only managing the project(s) through their lifecycle, but also in updates, tasks, timelines and deliverables. We communicate through weekly check-ins, emails, calls and Slack. It has been a very convenient communication process.

What did you find most impressive or unique about this company?

This overall has been a very positive experience. As any new relationship goes there can be speed bumps along the way as things kick-off and Inventive was very proactive and collaborative in working through those items to reach the best end product and relationship.

Their modern design and optimization have been fantastic additions to our web infrastructure, as well as the timeliness in which projects are accomplished.

Are there any areas for improvement or something they could have done differently?

Not at this time.