Inventco Software

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a digital wallet service in the field of AI and machine learning.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Inventcolabs?

Over the years, I’ve tried to analyze how people spend money on a day-to-day basis. In understanding these patterns, I wanted to create a way to help people create wealth. I partnered with Inventcolabs to build out the solution.

SOLUTION

What was the scope of their involvement?

We provided some documentation in the beginning, but Jitendra (Business Development Manager) handled everything, took the lead, and initiated discussions around the solution. I understand technology processing but I’m not knowledgeable on certain business functionalities and rules, so that’s where they came in and saved the day. 

Inventcolabs proceeded to develop the system and its entire concept, including the admin processing aspect. The final product was a mobile platform that connects to an onsite extension whether it be a laptop or an iPad. We named this app Hubwallet.

Our product is basically a digital payment platform that enables account holders to earn money in South Africa and transfer it through the system. Users can also buy food or extract money from local shops using the tokens that they earn on the platform.

Our intention is to explore international markets as well, but currently, the app is just geared for African markets. We’re specifically targeting foreign workers in South Africa who have families abroad. We intend for them to use our smartcard digital payment solution to send tokens to their families.

What is the team composition?

I’ve mostly dealt with Jitendra but there have been around 10–40 people involved at different stages of the project. Jitendra basically acted as project manager.

How did you come to work with Inventcolabs?

I looked around on search engines and sent out a request with my objectives. Inventcolabs responded, so we maintained back-and-forth communication. I saw that their work and designs were quite brilliant, so I reached out to references. Once I confirmed that they have vision, passion, and initiative in what they do, I decided to hire them.

How much have you invested with them?

We’ve spent about $35,000 on their work. 

What is the status of this engagement?

Our partnership began around August–September 2021, and we’re still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received very positive feedback for the product. Bugs and crashes are inevitable, but Inventcolabs has been brilliant at addressing any issues. 

I’m a bit of a perfectionist, and I find that their team shares the same mentality. They take their time in analyzing and providing clear solutions, and whatever they end up proposing is something that I can immediately understand. We got a lot of value for the cost

How did Inventcolabs perform from a project management standpoint?

If I had to rate them between 1 and 5 in terms of meeting budgets, schedules, and deadlines, I’d give them a 65. They excel in their services and deliveries. They’ve also provided all of the necessary and relevant CRMs, which has enabled me to draw and analyze different reports. 

What did you find most impressive about them?

We’re most impressed with their punctuality and the quality of their work.

Are there any areas they could improve?

No, they know exactly what they’re supposed to do.

Do you have any advice for potential customers?

Give their proposals a chance. Trust that they’re not after your money and will actually want to help make your processes easier.

BACKGROUND

Introduce your business and what you do there.

I’m the sales manager at Markable, an events management company operating in the UAE and the Gulf. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Inventcolabs?

Event management companies struggled during the COVID-19 pandemic because no physical events were available all the time. As a result, our team searched for a company that could help us do virtual events.

SOLUTION

What was the scope of their involvement?

To help us with virtual events, Inventcolabs created a platform where we could do our events with our clients. We provided the team with some examples of our requirements based on our experience in the market as we did corporate events. They built the solutions from scratch and did everything from implementing designs and APIs to integrating them with other platforms. 

At present, the platform is available on Android, iOS, and web platforms. The features are the same across all platforms. Our target market is IT companies who want to reach their clients and sell their products. When they access our platform, they see various solutions, such as 3D mapping and security. The platform is also interactive, and users can watch videos and download assets from the platform. 

What is the team composition?

We work directly with three people, but 10–11 people are also working on the project behind the scenes. I mainly deal with their salespeople and developers. 

How did you come to work with Inventcolabs?

We did some research, and we then had meetings with Inventcolabs to see if they could do what we wanted. From there, we started working with them. 

How much have you invested with them?

So far, we’ve spent around $12,000–$16,000. 

What is the status of this engagement?

We started the project in September 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

With the platform that Inventcolabs has created, end users can create events within 15 minutes instead of 15 days, which was the case when we were using WordPress and not our own platform. The app had a few glitches during the testing and implementation, but they’ve been rectified quickly. During the virtual events themselves, we don’t experience any issues.

Businesswise, a lot of event companies have had to shut down or let many of their employees go because of the COVID-19 pandemic. However, we’ve managed to quickly do a virtual transformation. In other words, we still have our business because of the platform; we’re one of the few companies still standing even when no physical events have been happening. It’s been a  good choice for us to be involved in this virtual transformation. 

Overall, our experience with Inventcolabs has been great. They direct us in the right way and put in the time to get things done. To create this app has been a dream for us since we’re not IT people. We don’t know what’s going on in the backend, but their team helps us solve problems. 

How did Inventcolabs perform from a project management standpoint?

Inventcolabs’ project management has been good. They’ve delivered the project on time and within budget. We’ve done our communications through the project manager using emails, WhatsApp, and Zoom. 

What did you find most impressive about them?

The team thinks outside the box. While creating this platform, our teams have thought together to find a way to do multiple events at the same time, and everything has been successful.

Are there any areas they could improve?

No, there aren’t any. I haven’t experienced any issues in terms of their dedication, responsiveness, and project delivery. 

Do you have any advice for potential customers?

Be clear about your expectations from the beginning, and adopt a two-way communication approach to know Inventcolabs’ expertise in terms of what can and cannot be done. You’ll reach your goals as long as you have realistic expectations. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Umra Scanner, a travel recommendations agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Inventcolabs?

We needed someone to maintain our website.

SOLUTION

What was the scope of their involvement?

Apart from maintaining our website, Inventcolabs is responsible for the continued development of our website. They make the necessary changes and updates to enable our users to compare different travel and transportation services.

What is the team composition?

There are around 3–5 people working on our website.

How did you come to work with Inventcolabs?

I found them online. They contacted me through WhatsApp and presented their offer — a process I really appreciated. We tried them for one week and saw that they were a good team.

How much have you invested with them?

We’ve invested $5,000.

What is the status of this engagement?

We started working together in October 2021, and it is an ongoing partnership. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Some components of our website were left unfinished by the previous developer, but Inventcolabs has completed those for us. They’ve enhanced the site’s appearance, and users have said that our website is great.

How did Inventcolabs perform from a project management standpoint?

There have been instances where they were too busy on another project and unable to take on a task, but in general, their project management and communications have been good. We use email, WhatsApp, and sometimes Zoom. We correspond in English. 

What did you find most impressive about them?

Inventcolabs has a great, knowledgeable team. They react quickly to whatever it is I ask of them, and they don’t hesitate to ask questions when they don’t understand something. Compared to the previous agencies we’ve worked with, they’re able to understand and correctly execute what I want.

Do you have any advice for potential customers?

Be transparent with them; if you don’t like something, honestly express it to their team.

BACKGROUND

Please describe your company and your position there.

Owner of cigar accessories company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Inventcolabs?

Needed an Ecommerce website to showcase my products and sell them online.

SOLUTION

How did you select Inventcolabs and what were the deciding factors?

Came recommended from a friend , they were friendly and prices were reasonable.

Describe the project in detail and walk through the stages of the project.

We had zoom calls and I explained what I wanted and they started sending drafts of the design then it went into production to do the background IT work. There were a lot of issues along the way but they were prompt to address them.

How many resources from the Inventcolabs team worked with you, and what were their positions?

The owner was an escalation point and I was working with his project manager only. He was my only contact.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They did the job. Their quality control could have been better as whatever was done had issues but maybe this is how a website is, takes time to get things right.

How effective was the workflow between your team and theirs?

At times good at times frustrating, but overall am happy with what they did.

What did you find most impressive or unique about this company?

They wanted to please their customer, and they won't give up.

Are there any areas for improvement or something they could have done differently?

Definitely the quality control needs improvement but that could be an issue of under Staff or no actual control is done prior of giving the client his work. However all issues would be addressed once it is highlighted to the project manager. It is a young company with potential.

If you can do the follow up with them and check all things yourself, then they are right for you because they will deliver a good job.

BACKGROUND

Please describe your company and your position there.

I’m the Digital Marketing Executive who worked with the Invent. Co team to create and design my company’s website.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire InventCo Labs, and what were your goals?

We had an outdates website and needed a fresh, quick and trustworthy developer to create our new website.

SOLUTION

How did you select InventCo Labs and what were the deciding factors?

InventCo Labs are also developing our marketing application.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We selected I seem on WordPress and and the InventCo team fully customized it to suit our agency’s needs. Wordpress, coding, security, speed, design and holistic optimization where implemented by InventCo Labs.

How many people from the vendor's team worked with you, and what were their positions?

Our main contact was Rishab, however I was in contact with many developers from the team as well. All who were willing to assist and answer my enquiries promptly!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After fully launching our website. I tested the website using numerous website and seo tool. (Google Page speed, Hubspot website tester, SEM rush, SEO checker tool, Upcity SEO and many more) All results showed the our website design, responsiveness, seo, mobile responsive, security and speed were excellent.

Describe their project management style, including communication tools and timelines.

Communication was straightforward and simple. We shared multiple documents with comments via email, had many calls, zoom calls and even instant messaging. The entire invent co team is always ready to help you out.

What did you find most impressive or unique about this company?

The most impressive factor about InventCo is their technical expertise! They have a high level of knowledge on everything digital. Have solutions to everything and every issue. I believe Rishab and his team are pioneers when it comes to web & app development.

Are there any areas for improvement or something they could have done differently?

I’m sure you’ll never find a better developer out there. 100% technical expertise 100% support 100% communication What more to say? My team and I are very pleased with the outcome of our new website.

BACKGROUND

Introduce your business and what you do there.

I’m the executive director of a telemedicine company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InventCo Labs?

We needed help with building our mobile app.

SOLUTION

What was the scope of their involvement?

I gave InventCo Labs the specs and requirements of the app, along with my vision for the design. They designed and developed the platform as well as provided documentation and different screen views. The app allows patients to reach out to doctors for consultations. It’s not intended for critical patient use. Currently, their team is working on another application for us.

What is the team composition?

My first contact was with a salesperson. Once the project started, the project manager became my main point of contact. There’s a team behind-the-scenes, but I’m not sure how many individuals there are.

How did you come to work with InventCo Labs?

I found InventCo Labs through Google. I hired them because I felt confident in what they had to offer.

How much have you invested with them?

We’ve invested $20,000, paying $10,000 for each application.

What is the status of this engagement?

We began working together in January 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

InventCo Labs met all the milestones and timelines. I really liked their designs. Their work is professional, and their team follows good processes. They were quick to add or tweak functionalities when requested. On top of that, they also do QA testing, which is great.

How did InventCo Labs perform from a project management standpoint?

They’ve done a superior job with project management. They give us weekly reports that show what they’ve completed and what the next tasks are. Their team consistently meets deadlines. Communication is mainly via email for reports, but we also use WhatsApp, Zoom, and some other tools. They’re extremely responsive.

What did you find most impressive about them?

They’re professional and do high-quality work. I’ve had no issues with them. I really appreciate the progress reports and their proactivity in always keeping me in the loop. They have excellent customer service and meet all my requirements.

Are there any areas they could improve?

No, they’re doing fine.

Do you have any advice for potential customers?

Review the design document thoroughly to ensure that nothing has been missed. They utilize and execute the details on that document so it is important that it’s right.

BACKGROUND

Introduce your business and what you do there.

FoodBerry is a preorder system for restaurants. I’m the owner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InventCo Labs?

We needed help with app development.

SOLUTION

What was the scope of their involvement?

I gave them a technical description and discussed everything about the mobile application with the manager from their side. They also developed a web admin panel for customer restaurants. They did both design and development.

What is the team composition?

I have a main point of contact on their side. We communicate through WhatsApp.

How did you come to work with InventCo Labs?

I found a lot of companies in the beginning and sent my technical description to all of them. I chose InventCo because they sent me a lot of screenshots of what the app could look like, and they gave me more than a standard design. I told them initially that I didn’t have a big budget, and they gave me some ideas to develop the app quickly and at a low cost.

How much have you invested with them?

We’ve spent around $5,000 on their services so far.

What is the status of this engagement?

We started working with InventCo in February 2020, and we’re almost done. They sent me the latest version yesterday, and we’ve started testing it. I’m hoping to launch it to market next week. We plan to continue working with them for a long time. They’ve built my project, and they know everything about it. They did it perfectly, and I want them to support it.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

InventCo has done more than I asked for. My first technical description didn’t include certain functionalities, and they developed those without increasing the price. They understood that it would make the app work better.

How did InventCo Labs perform from a project management standpoint?

They’re always in touch, despite our time difference. They start work at around 3 p.m. our time, and they’re constantly in touch from then until midnight. They reply quickly and do any changes we ask for.

We have frequent calls, and I usually send them videos of any issues I find on the app. They send me the changes by the next day. We chat through WhatsApp.

What did you find most impressive about them?

InventCo is much better in comparison to other companies.  They’re always in touch. It’s amazing.

Are there any areas they could improve?

No, nothing comes to mind.

BACKGROUND

Introduce your business and what you do there.

I’m the technical director of a Dubai company working on multiple e-commerce solutions, mostly B2B. Online on-demand solutions are the crux of our company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InventCo Labs?

We started working on a business-to-consumer (B2C) food delivery solution in 2019, and we reached out to InventCo Labs to help us. The problem statement we got was around the food business, specifically around food wastage.

SOLUTION

What was the scope of their involvement?

We came up with the idea, and InventCo Labs helped us with the entire scope, especially with the functional features. They also did some research on specific ideas that we could implement. They prepared a technical solution in the beginning, and they were involved until the end of the delivery.

They developed a web app and a native iOS and Android mobile app. The majority of our user traffic is planned for the mobile app. They used Swift for iOS and Kotlin for Android. We have a middleware backend system using the AWS infrastructure.

The product is currently a pilot, and they’re assisting us in ironing out some of the issues. They’re our technical partner, and they’re leading this project for our company.

What is the team composition?

Rishabh (Managing Director) is my counterpart. I’ve been working with him directly on the business side, and there are a couple of technical people with whom I review the technical designs of the application.

How did you come to work with InventCo Labs?

It was difficult to choose them in the beginning because they’d just started a couple of years back. As soon as we started, I could see the depth of knowledge of their people. 

They were a bit overpriced. We found vendors that were willing to do it for less, but we went ahead with InventCo Labs because they understood our business.

What is the status of this engagement?

We started working with InventCo Labs in February 2019. They’re still involved in this project, working on maintenance and other on-demand solutions.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The outcome has been pretty good. Our stakeholders are confident in what we’ve achieved so far. InventCo Labs is always available. We had some issues outside of working days, and their availability was commendable.

I think they’ve only been in business for 3–4 years, but they’ve matured pretty well. My experience has been good so far. We gained trust in them as we went on, and it's gone pretty well. 

How did InventCo Labs perform from a project management standpoint?

Rishabh is my main contact, and my conversations with him have been very smooth. He understands the business in-depth. There were a few hiccups in the beginning because of changes in our requirements. 

We didn’t set hard deadlines in the beginning, and we changed the scope of the project. The delivery was smooth after we finalized the scope. In the end, we were happy and they were happy. There were a lot of changes in the implementation and in the design, which derailed us a little bit.

What did you find most impressive about them?

I’m impressed with their domain knowledge. We talked to them about our business and gave them some of the keywords, and they did the research for us. InventCo Labs came up with an entire analysis, and we just needed to pick some of the options. 

They took care of the hardest part, and they always give us options to choose from. This made for a very smooth transition when we had to build the solution.

As the technical director, it’s always good for me to have multiple options to choose from, rather than defining a business and technical strategy, and then having the provider execute it. They made that part very easy.

Are there any areas they could improve?

I wish they would have quoted us a lower price in the beginning, but the quality they’ve produced justifies the cost.

Do you have any advice for future clients of theirs?

After you give them the problem statement, they will take care of the entire solution, from analysis to execution.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and managing partner of Dejavu Consulting Pte. Ltd., a sports marketing and events company. We’re widening the scope and including IT and a little digital marketing work as well.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InventCo Labs?

We were looking for a mobile app developer to build one of our projects.

SOLUTION

What was the scope of their involvement?

InventCo Labs developed our mobile sports running app; it’s a fitness challenge platform. The app tracks users’ steps and converts them into virtual currency. We finished development in early March and are now in the testing phase. We’ll soon be rolling out the beta version of the app and looking to get up to 5,000 users to test it. Then, we’re going to take the feedback into consideration and move from there.

Right now, the app is only for iOS. However, we have a blueprint and InventCo Labs is working on a product that’ll be for both iOS and Android. They did a lot of API integrations because there’s a marketplace within the app. We have product feeds that are also integrated.

My CTO identified some of the things that we wanted to have and InventCo Labs helped us integrate what we wanted, including a PayPal function. Once we’re happy with the overall solution, they’ll continue with maintenance.

What is the team composition?

We worked with a project manager and their assistant.

How did you come to work with InventCo Labs?

They were referred to me on LinkedIn through a business associate who has previously worked with them. We shortlisted a few companies and had some good discussions with them. When it came down to two companies, we chose InventCo Labs because they quickly grasped our vision and added to it. We’re not disappointed in our choice.

How much have you invested with them?

We’ve invested between $20,000–$30,000.

What is the status of this engagement?

We started working together in September 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re very happy with the overall project and the work they’ve done. Our relationship is good, and we treat them as a technical partner. InventCo Labs had been on board with any technical challenges we’ve had. They’ve done an excellent job.

How did InventCo Labs perform from a project management standpoint?

Project management is excellent. We have weekly calls with the project manager; he’s great. He's been with us from the start and makes sure we’re always updated. InventCo Labs is very focused on structure. We have project milestones, and they meet them accordingly. Their team is very proactive, and they prepared a very detailed scope of work. Their work has been top-notch.

What did you find most impressive about them?

InventCo Labs is helpful and proactive. In fact, it feels like we’re working together as one unified team. Their team is much more experienced than us when it comes to technical matters. They told us what would work, what wouldn’t, and suggested changes we should consider. Also, they pay close attention to detail.

Are there any areas they could improve?

Everything has been pretty flawless and smooth. I can’t think of anything for them to improve.

Do you have any advice for potential customers?

I recommend working with them. Our engagement has been perfect. My advice is to give them a chance and see how they can add value to it.

BACKGROUND

Introduce your business and what you do there.

I am the founder of a company that focuses on cloud services. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InventCo Labs?

We were looking for someone to help us with mobile application development.

SOLUTION

What was the scope of their involvement?

We reached out to InventCo Labs to support us in implementing a grocery application for a customer. It was a native application for both Android and iOS. From a database level, the system was developed on MySQL, and the framework was Laravel. InventCo Labs supplied the wireframes as well as the development.

InventCo Labs has become our reference to any related applications that involve e-commerce and customer experience. One of our clients wants to have a full-fledged web application with e-commerce capability. This is something that we are going to work on with them in the future.

What is the team composition?

We work with several people. We have a project manager as a point of contact and work with a designer. The designer initially handled the wireframes and development. We haven’t been in touch with the developers yet.

How did you come to work with InventCo Labs?

Initially, I was looking for technical support in building a native application. After searching for companies online, I contacted three or four companies and asked for proposals. Out of the ones we received, the most interesting one was from InventCo Labs.

Their proposal was very detailed, and the level of conversation we had with them showed us they were people who listen and can translate what they are talking about in a document. We received some cheaper prices, but we wanted the quality to be there as well. That’s why we went with InventCo Labs.

What is the status of this engagement?

We started working with them 2–3 months ago. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still working with InventCo Labs on the first couple of projects that we engaged them for. 

So far, it has all been amazing in terms of document quality, details, analysis, requirement gathering. It has all been fantastic. We have yet to see the development and code reviews, but we will have a better view of that in the next couple of months. 

We want to see how it goes from start to end. If things go as smoothly as expected, it is definitely going to be an ongoing relationship. 

How did InventCo Labs perform from a project management standpoint?

It is pretty good. They use a web tool that has project sheets and timelines that reflect everything on it. InventCo Labs is quite active. They send meeting minutes. Our communication is clear, and we don’t get lost with a single point of contact. 

What did you find most impressive about them?

Their scopes of work are professional and impressive. They give us a very detailed view of what they will deliver, which has been the most important thing. We don’t just get a rough scope; we get a very detailed view, down to the bottom color of what we’re getting. 

Are there any areas they could improve?

Not so far, to be honest. If I catch something, I will definitely let them know, but I hope they are as perfect as they have been in the beginning so that we can have a fruitful relationship.

Do you have any advice for potential customers?

Understanding the customer’s requirements and how to translate those into a technical product is a very important thing. I think this should be the main focus, along with the customer experience and what the customer wants. I hope to see that with every engagement we work on whether it is with a partner, customer, or vendor.