Call Center Services IT Managed Services IT Strategy Consulting
$10,000 to $49,999
Jan. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I find their fast service and reliable solutions extremely impressive."

Apr 23, 2024

Office Manager, New York Common Pantry

Amy Ford

Other industries
New York City, New York
51-200 Employees
Online Review
Verified

Intrinsic Technology provides IT consulting and management services for a nonprofit organization. They also provide call center services for the client.

Intrinsic Technology quickly resolves issues and responds to concerns and requests, allowing for a seamless, productive workflow. The team delivers on their promises and offers valuable guidance with the client's new equipment. Above all, they are reliable, efficient, and client-oriented.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Office Manager of New York Common Pantry

Describe what your company does in a single sentence.

Non-Profit company focused on treating our clients with dignity and choice.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intrinsic Technology to accomplish?

Technology
Project management

SOLUTION

How did you find Intrinsic Technology?

Referral

Why did you select Intrinsic Technology over others?

Close to my geographic location
Pricing fit our budget
Great culture fit
Company values aligned

How many teammates from Intrinsic Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IT Consulting, IT Management, Call Center, MFP

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Things run smoothly, Prompt response, Issues resolved quickly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything came as promised, and they helped teach us how to use the new equipment, prompt response

What was your primary form of communication with Intrinsic Technology?

In-Person Meeting
Virtual Meeting

What did you find most impressive or unique about this company?

I find their fast service and reliable solutions extremely impressive. The customer service goes above and beyond, and the equipment is great for our business.

Are there any areas for improvement or something Intrinsic Technology could have done differently?

I do not see any area where they could improve, everything is great.

RATINGS

5.0

Document Digitization & Management
Confidential
Jan. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We're happy with Intrinsic Technology."

Apr 22, 2024

Administrator, Broadway Presbyterian Church

Anonymous

Non-profit
New York City, New York
1-10 Employees
Online Review
Verified

A church organization engaged Intrinsic Technology for their document digitization and management services.

Intrinsic Technology's efforts have been met with positive acclaim, as they're able to deliver a copier machine. The team was highly responsive from a project management standpoint, and internal stakeholders are particularly impressed with the service provider's work ethic, team dynamic, and customer-centric approach.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Administrator of Broadway Presbyterian Church

Describe what your company does in a single sentence.

We are a church, nursery school,soup kitchen, and shelter.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intrinsic Technology to accomplish?
Copier Machine

SOLUTION

How did you find Intrinsic Technology?

sales person

Why did you select Intrinsic Technology over others?

Pricing fit our budget

How many teammates from Intrinsic Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Intrinsic provides our copier services. We are extremely happy with them. They are quick to respond, their staff is courteous and friendly, and we have no issues with the product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of copier

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they performed optimally.

What was your primary form of communication with Intrinsic Technology?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Staff is courteous and efficient, pricing is on target

Are there any areas for improvement or something Intrinsic Technology could have done differently?

We're happy with Intrinsic Technology

RATINGS

5.0

Intrinsic Technology

Delivering Intelligent IT

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