Intobi

BACKGROUND

Please describe your company and your position there.

I'm the CEO of the IT business and mainly involved in Custom Software Development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intobi, and what were your goals?

I am managing quite a big list of different IT projects.

Had a chance to work with different individuals as well as with different companies. They were good and bad but still not the Level I was looking for.

Nowadays the biggest challenge is to find a good company that will be providing not just reliable software but will play like your tech partner and will be willing to help your business but not just take care of technologies. I found Intobi as the right company which is sharing all the responsibilities and challenges together with my business.

SOLUTION

How did you select this vendor and what were the deciding factors?

I posted my job post on a freelance marketplace and I am glad that Intobi Guys contacted me there.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In the beginning, I have high-level specs regarding what needs to be done. When I start a new project with Intobi - we all discuss the details together, split it into milestones, put tasks in Jira, and after that Guys start the work.

How many people from the vendor's team worked with you, and what were their positions?

Atm, I have 3 team members from the Intobi side: Daniel as a Project Manager, Alex, and Mike as Full-Stack devs. Expanding a team with Intobi will be quick and easy as soon as I need it.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The biggest Value here is that Intobi can set up and build the right team quickly, so I'm pretty confident in the resources and I do know we can expand the Team in a few weeks when we need to boost and strengthen our development ability.

Describe their project management style, including communication tools and timeliness.

I'm hiring a small Team from Intobi, so there is no need to use Scrum, but for me, it is enough to have weekly and daily calls/demos to discuss progress and our plans for the coming days.

What did you find most impressive or unique about this company?

They really do care about our business and work as our partners, not just an independent company. This pleasantly surprised me.

Are there any areas for improvement or something they could have done differently?

Well, guys are pretty flexible and always happy to adjust the working schema once I provide them with the feedback. So we are growing and improving our works iteratively. I am quite happy throughout our work together.

BACKGROUND

Please describe your company and your position there.

I'm the Managing Partner of Food Production company. We design turnkey smart greenhouses for citizens who want to produce their own food

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intobi, and what were your goals?

At first, we hired Intobi to carry out small web projects, but after a while, it turned into a full-time and long-term cooperation. The main goal was to rewrite the app, improve existing functionality and add new features.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were just looking for someone on a freelance, but then we managed to get to know Andrew, and looking at the previous experience and Intobi cases, I realized that they would be ideal for my tasks. I appreciated their approach to work and how they treat their clients. These were the decisive factors in my choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The first step was to migration Shopify from WP CMS to Shopify CMS + adding new logic. The second step is to migrate the web app from outdated .NET technology to the latest .NET 5 version and adding new functionalities. The third step is to continue the development of the web app and add new features.

How many people from the vendor's team worked with you, and what were their positions?

At the beginning of our cooperation, we started with one developer, but for now, we have hired two guys: a front-end developer and one full-stack developer. Also, from their side, the Project Manager helps us to manage the workflow

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I can say with certainty that our application has become much more stable and fresh, with brand-new features. For our business is really important.

Describe their project management style, including communication tools and timeliness.

We communicate on Skype. Developers constantly follow a clear tasks list and keep us updated daily on calls or over-chats on what they are currently working on. I’m satisfied with it.

What did you find most impressive or unique about this company?

I think 100% transparency and full immersion in the process. I like the way of how they built the system of everyday communication.

Are there any areas for improvement or something they could have done differently?

In my opinion, there is always room for improvement, as in any business. If Intobi will continue to work in this spirit, they will certainly become even more competent in all aspects.

BACKGROUND

Please describe your company and your position there.

I'm CEO of IT services provider for specific businesses across several countries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intobi, and what were your goals?

We were looking for skilled and reliable developer to create specific mobile application to extend the functionality of existing ERP system.

SOLUTION

How did you select Intobi and what were the deciding factors?

Our regular supplier of custom developments was overbooked so we were looking for alternative. After virtual meetings and portfolio review we were convinced that we don't need to look any further.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They created multi-platform based application for mobile devices, based on mock-ups we created according to desired business process. We received very professional suggestions for design and user interface improvements.

How many people from the Intobi team worked with you, and what were their positions?

We interacted with 4 people - 2 project co-managers, 1 senior developer and 1 junior developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

First stages of development were delivered according to agreed time-plan. Actual performance is yet to be measured after full scope is finished and end-user reviews received.

Describe their project management style, including communication tools and timeliness.

The project management was very professional and consistent. Regular project team meetings over Skype, but in parallel technical questions settled directly between specialists.

What did you find most impressive or unique about this company?

The team's responsiveness and quality services for an affordable rate have been impressive.

Are there any areas for improvement or something they could have done differently?

So far we don't have any suggestions for improvement.

BACKGROUND

Please describe your company and your position there.

We are a software development company that creates software to allow our clients to effectively analyse and source profitable deals and monitor and track sales. I am an Executive Assistant and Project Co-ordinator.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intobi, and what were your goals?

We hired Intobi to create tax software with the goal of tracking sales and profitability of our clients' Amazon businesses.

SOLUTION

How did you select Intobi and what were the deciding factors?

We interviewed multiple different companies and we liked Intobi's work ethic. They have a large team with various different skill sets and were willing to hire more developers based on our needs. We also particularly liked Andrew and his dynamic approach.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had already begun creating the software and hit a roadblock whereby we couldn't continue further without extra assistance. Once Intobi were on board, we were able to move at a faster pace to achieve our goals with the software. The project is ongoing and taking great shape.

How many people from the vendor's team worked with you, and what were their positions?

We had three of the team work with us; a Junior Developer, an Architect Developer and a Project Co-ordinator.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All of the steps delivered so far have been on brand and have been extremely well executed.

Describe their project management style, including communication tools and timelines.

We have weekly catch up calls to talk about the direction of the project. We also have multiple Skype conversations with daily communication to discuss current tasks and issues. We also use Jira and GitHub.

What did you find most impressive or unique about this company?

Intobi delivered the project's steps in a timely and efficient manner. They have, and continue to be, a pleasure to work with. The team have really come together and are always available to problem solve and talk about new features that need implementing.

Are there any areas for improvement or something they could have done differently?

We don't think there are any areas that need improving on. We have been very happy with each step of the project with Intobi.

BACKGROUND

Please describe your company and your position there.

I'm the co-founder of a high-tech company focusing on eCommerce. We develop SaaS services and apps to enhance eCommerce stores.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intobi, and what were your goals?

We hired Intobi for a multi-channel marketing app we purchased. The goal was to prepare the app for release and continue growing it once it is released.

SOLUTION

How did you select Intobi and what were the deciding factors?

The original owner of the app we purchased worked with them and highly recommended them. We wanted a team that was already familiar with the project and they communicated clearly and displayed familiarity with the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Step 1- make basic adjustments for the release of the app
• Step 2- fix bugs and small inconsistencies with the product after release
• Step 3- continue development of major features once the MVP is stable

Step 3 is ongoing as long as the app is live.

How many people from the vendor's team worked with you, and what were their positions?

4 currently, with plans of increasing that.

• Company owner- manages the project as it gets going, allocates developers as needed by us
• 2 developers- full-time Designer- on an hourly basis, as needed
• Client manager- available to our needs for direct communication

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app was released within weeks of starting the work, and the development team delivers new development according to schedule as they commit to. Within a month of releasing the app, we reached over 100 customers.

Describe their project management style, including communication tools and timelines.

We communicate on Slack, with ClickUp as a project management tool. Communication is daily, with the developers keeping us updated on any new development completed or in progress.

What did you find most impressive or unique about this company?

Communication is number 1- they are very dedicated and have great communication skills, which makes development much more effective, and working with them is a pleasure. They are extremely professional and have an incredible speed of delivery.

Are there any areas for improvement or something they could have done differently?

The developer allocated to the project, in the beginning, did not have the necessary experience for this project. But once we realized the issue, Intobi was very quick and effective in finding the right people for the job.

BACKGROUND

Please describe your company and your position there.

I am the founder of a business services company aimed to simplify and increase services of selected companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intobi, and what were your goals?

Intobi was hired to meet our development goals, i.e. to build a web- and mobile application from the ground up.

SOLUTION

How did you select Intobi and what were the deciding factors?

Intobi was discovered through the website, UpWork. Their qualities and experience was the deciding factor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Seeing that our project is still ongoing I am not eligible to share that information.

How many people from the vendor's team worked with you, and what were their positions?

Four people. Project manager, senior and junior developer along with a designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is still ongoing, so the outcomes will only be considered as the deliverables we have received. We are happy with the results.

Describe their project management style, including communication tools and timelines.

Project management was good. We held meetings through Skype calls at least once or twice a week, sometimes even more often considering the goals for the given week. Skype chat was used on a daily basis usually. Jira was first used but later we switched to Trello, both were used for the purposes of having an overview of projects. Paint was sometimes used to simplify the overall picture of a given deliverable. Meetings were on time, attentive, adaptable and proactive.

What did you find most impressive or unique about this company?

Our communications were really good and that is a vital thing, especially since Intobi is resided in another country and we had little chances of meeting them in person. Especially since the Covid-19 outbreak became more and more hazardous.

Are there any areas for improvement or something they could have done differently?

I don´t think so.

BACKGROUND

Please describe your company and your position there.

Our online destinations are a series of the spiritual advice on marriage, relationships, and life.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intobi?

Almost everything to develop the user's interaction via paid chat.

What were your goals for this project?

The solution to fix bugs and make user friendly.

SOLUTION

How did you select this vendor?

I searched for myself to find the best company for this job.

Describe the project and the services they provided in detail.

The design, development, backend- management solution as well as the features and testing after every update.

What was the team composition?

The project team has 3 to 5 people which helps to finish the project ASAP.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Andrew and Alex at intobi.com are outstanding. They have advanced my website more in 4 months and still doing then any other developer has done in one year these guys are pro in their work. I simply give them any work that I have.

How was project management arranged and how effective was it?

Project management is going really well — it saves me a lot of time.

What did you find most impressive about this company?

The client can interact with the team if there is the confusion they do justify the idea and clear the confusion on time.

Are there any areas for improvement?

There is one little thing which I feel they can improve before taking the project they should make the list to do.because in my case they forget a few things which I felt they already know. But I have to tell them and they move to the next Phase which is 2 where I have to pay extra for this job.

BACKGROUND

Please describe your company and your position there.

We provide cloud infrastructure and security solutions, as well as white-glove technical support and a suite of web services. My role at the company is VP of Operations

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intobi?

We needed to find a reliable team to outsource some of our in-house development projects to. We had tried several other firms in the past, as well as independent resources, all with mixed success. We needed to find a team that could adapt to meet our needs and could communicate as if they were part of the same team.

What were your goals for this project?

The end goal in pursuing Intobi was to find developers that could think and work like we worked and deliver the same level of quality, at the same rate, as we were delivering previously on the same projects. It's not an easy ask having a new development team resume work on an existing, well established project.

SOLUTION

How did you select this vendor?

Ultimately, Intobi had to prove to us that they could meet the requirements. We had to work through some challenges in setting expectations in the beginning, but quickly thereafter Intobi was able to take over the necessary projects and tasks without a hitch. Nearly a year later, they have continued to be a reliable partner for us in this capacity.

Describe the project and the services they provided in detail.

Back end and front end development for a proprietary suite of web-based application.

What was the team composition?

A project manager and two senior developers worked with us primarily throughout the first 3 months of the project. We have scaled down to one senior developer since that time, as they have been very efficient and honest with the work that we are asking them to perform.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The impact to our business has been enormous now that Intobi is on board. It has freed us up to focus on other initiatives and allowed us to bring in new business without creating a backlog.

How was project management arranged and how effective was it?

Intobi's project manager and ours worked together to assemble tasks and get them delivered. We continue to work alongside them to prioritize tasks, discuss new features, review deliverables, etc.

What did you find most impressive about this company?

The owner of Intobi, Andrew, is very passionate about his business and his clients. He will go the extra mile to ensure satisfaction and quality in what his team is delivering. He has worked hard to earn our partnership and it's been impressive.

Are there any areas for improvement?

There are ALWAYS areas for improvement. Speed, cost, innovation, communication, you name it, something can always be improved upon. I will say that Intobi is also displaying gradual improvement to us, showing the maturing of their team and their business as each week passes.

BACKGROUND

Please describe your company and your position there.

As the engineering VP for this financial company, I manage both the development operations (DevOps) and development teams.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intobi?

We hired Intobi for a cloud infrastructure project that included system administration and DevOps management.

What were your goals for this project?

Our goals were to stabilize our very complicated network and secure around-the-clock protection against issues and cyber threats facing it.

SOLUTION

How did you select this vendor?

Initially referred to us by a friend, we then selected them out of four potential vendors for their availability, experience, and tactical planning. 

Describe the project in detail.

After migrating our entire business to Azure, Inobi optimized the architecture and now provides a dedicated DevOps team to supervise the infrastructure, manage services, and conduct daily improvements.

What was the team composition?

The team consisted of one DevOps manager, one system administrator, and one project manager. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The key outcomes include the increased level of protection and current firewall capabilities of our complex schema. To reduce costs and processing time, they also migrated previously hybrid additional services. We now have a more secure and logical infrastructure setup at a lower monthly management cost.

How effective was the workflow between your team and theirs?

The workflow was very effective.

What did you find most impressive about this company?

They are available and accessible 24/7.

BACKGROUND

Introduce your business and what you do there.

FactorPrep is a strength and conditioning company. I’m the founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intobi?

We’ve been trying to create an elite level strength and conditioning software for about eight years. We’ve used quite a few IT developers and we’re trying to find a good one.

SOLUTION

What was the scope of their involvement?

Previous developers had already created the software, but didn’t put the source code into the hub properly. That meant we had functioning software, but without the proper source code behind it. Intobi had to go in, decompile all of it, and generate the source code from the existing software, then get it all up and working and fix some bugs. It was a month to six weeks of work before we even got to a point where we could start making improvements on the software.

We’re looking at doing a full rebuild of the software. That will require them to create a mockup and then I’ll sit down with the project manager. I’ll run through every single detail and get a price on it first, then decide whether it’s worthwhile.

What is the team composition?

There was a project manager and a couple of people working on the decompile and the code. We’re at a stage now where there might be a project manager, a person working on the code, a junior person doing simple form mockups, and a graphic designer to redesign our landing page. It depends on what the requirements are at the time.

How did you come to work with Intobi?

They’re the fifth company I’ve worked with. I typically look on outsourcing websites such as Upwork. I have certain criteria and give companies a couple of jobs to try out. This time was even more strict and ruthless because I was tired of getting poor IT developers and it was costing me a fortune.

I had a few top-level applicants, but Intobi really communicated well and appeared to have a high level of expertise. They were willing to do the hard work and offered genuine information. They didn’t necessarily tell me what I wanted to hear, but what they thought was in the best interest for what I was trying to do.

How much have you invested with them?

$3,000–$4,000.

What is the status of this engagement?

We started working together in December 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Other developers tell me that my software is huge—it has over a million lines of code. Intobi’s team decompiled it without any source code within about two weeks. The end result of that was pretty outstanding compared to what I would have expected to get. That impressed me. Since then, we’ve done a little bit of planning back and forth, talking about what we should do and how we should do it.

They fixed over 20 bugs in a two-week period, and fixed some bugs in the mobile applications too. They managed the mobile applications and got another server up and running for us to test. They got through quite a bit of work, very quickly. They are the best IT developers we’ve worked with, in terms of communication, the amount of work they get done in a certain amount of time, and the quality of that work.

How did Intobi perform from a project management standpoint?

They’re good; better than anybody that I’ve had before. IT companies will tell you that they’re going to project manage. When they’re bidding for your work they’ll tell you they have a project manager to put on the job for free, and you just pay for the developers and designers. Then, typically, the project manager doesn’t actually project manage. They’re sales people who hand it over to the developer. In the previous company, I told the project manager if they truly project managed, then they would have seen what was going wrong and we wouldn’t have to point it out to them. However, with Intobi, I have direct contact with the project manager. I get replies within a few hours, explaining exactly where things are at.

What did you find most impressive about them?

The communication, the quality of work, and the amount of work they get done in a timeframe is very good. The advice they give is not necessarily what we want to hear, but it’s an effective opinion from their perspective. I’m happy to disagree with them at times and they do listen. They happily accept responsibility if they do something wrong.

Are there any areas they could improve?

No, they’re good. I need to be mindful that I’m not engaging a full-time in-house developer. I can’t expect that type of back and forth communication. The responses I get aren’t instantaneous like I’d get from someone in-house, but they are within a couple of hours.

Do you have any advice for potential customers?

Their team is genuine and hard working. It’s your product and you know it best. If you have different ideas to what they have, propose them, and they’ll sit and listen.