Intobi

Introduce your business and what you do there.

I am the CEO and co-founder of MindTales, a mental well-being platform.

What challenge were you trying to address with Intobi?

We needed a UX/UI design for our platform.

What was the scope of their involvement?

We've been designing new platform features, and they’ve helped analyze the existing user journey. After the analysis, Intobi created a new user journey and updated the wireframes using Figma. They’ve followed the existing brand guidelines throughout the UX/UI design revamp.

What is the team composition?

I work with the product manager and the UI/UX designer.

How did you come to work with Intobi?

I found them on Upwork.

How much have you invested in them?

I've invested around $20,000 USD so far.

What is the status of this engagement?

We started the partnership in March 2022, and it’s ongoing. 

What evidence can you share that demonstrates the impact of the engagement?

I like that Intobi’s designer suggests things outside the box; the platform’s UX/UI now looks better. When I worked with UI and UX designers before, I had to tell them everything. Whereas here, their designer takes the initiative to bring new ideas, which has been very useful.

How did Intobi perform from a project management standpoint? 

I give Intobi an excellent project management rating; they follow our deadlines. We have meetings at least once a week to discuss what needs to be done next. Sometimes, we have another meeting during the week if we have any follow-ups. We have open communication, and they are always there, even on the weekends, which is really great. We use monday.com, Slack, Google Meet, and Zoom for communication. So far, everything has been good.

What did you find most impressive about them?

I think their strength is in how they think outside the box and the creativity they bring to the process.

Are there any areas they could improve?

Even with the current situation — the Russian Invasion of Ukraine — they’re doing brilliant work. To be honest, I don’t have anything negative to say.

Do you have any advice for potential customers?

Customers should ask Intobi to come up with ideas and solutions.

Please describe your company and your position there.

I am the head of business development at Innotrail. We build digital products that help student become college, career and life ready.

For what projects/services did your company hire Intobi, and what were your goals?

We were using a fairly new technology for mobile app development called Flutter. We wanted to enhance our mobile app as per the feedback from thousands of users. We wanted to make those enhancements and put the release out to the users as soon as possible.

How did you select this vendor and what were the deciding factors?

We found them online, the management team at Intobi understood our needs very well. We were looking for a partner who would not only provide software development services but also understand our business and product well. Being a startup, price was also a consideration. Intobi worked with us closely to provide us great value for our money.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project required the Intobi team to enhance an existing mobile app to provide more capabilities for the users. That included development of 6-8 screens with data exchange with the server and complex UI rendering logic. The technology used was Flutter for mobile app development and MathJAX for rendering Math formulas.

How many people from the vendor's team worked with you, and what were their positions?

We had two members, one mobile developer and one project manager, working with us full time assisted by additional team members time to time.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to develop the intended features in time and with right quality. The team at Intobi worked hard to understand the product goals and were able to deliver the features as expected.

Describe their project management style, including communication tools and timeliness.

The communication from the Intobi team was top notch. We used several tools like Slack, JIRA, Google meet, Zoom etc. for communication. The Intobi team was always on top of things, communicating any queries and schedule adjustments without any delay.

What did you find most impressive or unique about this company?

The company leadership was visionary, flexible, and forward-looking. They understood our vision, needs and limitations very well. Today's world is all about partnership and shared goals. Intobi proved to be a great partner for us.

Are there any areas for improvement or something they could have done differently?

The end user expectations continue to go higher. The products we build need to get better functionally as well as visually. Intobi should continue to focus on training their team members to solve challenging and difficult problems. That's how they can differentiate in the market.

Please describe your company and your position there.

We are a consulting company in Australia helping small & medium businesses to boost their productivity and performance.

For what projects/services did your company hire Intobi, and what were your goals?

We invited Intobi for the front-end development of the custom ordering portal for one of our clients. The goal was to cover internal resource shortage and develop front-end

How did you select this vendor and what were the deciding factors?

After a couple of conversations over Zoom, these guys demonstrated a high level of competence and great honesty. The biggest distinction from the majority of other agencies Intoby, first of all, was interested in project success in general rather than getting the job first at all costs. Openness in communication and honesty made a deal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Front-end development on Vue3, partially from scratch, partially on the platform of the existing product and integration of common modules between multiple applications.

How many people from the vendor's team worked with you, and what were their positions?

2 front-end developers

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In a short period of time, the guys were able to create (render and connect to back-end) quite complex interface and functionality. They demonstrated excellent communication with our development team and resolved any questions about the backend.

Describe their project management style, including communication tools and timeliness.

We did not use PM from Intobi. The developers are very easy to communicate with through Slack and Zoom calls. Very easy to work with.

What did you find most impressive or unique about this company?

Honesty. No two words about it.

Are there any areas for improvement or something they could have done differently?

Cannot think of anything. It was great to work with Intobi and looking forward to working on many more projects with them

Please describe your company and your position there.

We are a sports mgt company that provide electronic timing and event mgt solutions for running and cycling events. I'm the CEO.

For what projects/services did your company hire Intobi, and what were your goals?

To adapting the buiness provide virtual solutions for our charites and customers during Covid. Before Covid intobi provided web solutions to help us maintain to be leader in our industry

How did you select this vendor and what were the deciding factors?

The ease and speed on how to get ideas converted into real solutions

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Identifying the solutions that were required and then put these into place through the Intobis tech team. The work is always ongoing to adapt to the changes within the industry

How many people from the vendor's team worked with you, and what were their positions?

we had 4 people get the solutions and online features functioning. We had web development to app development solutions right through to user interface design.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to attract business during covid through virtual events results portal solutions. All real live events which were our core business did not exist.

Describe their project management style, including communication tools and timeliness.

Communication was very easy, and they got things done on time.

What did you find most impressive or unique about this company?

Are able to adapt and learn any business and understand how it works. This makes development easy and on time.

Are there any areas for improvement or something they could have done differently?

No. All was great.

Please describe your company and your position there.

I'm the CEO of the IT business and mainly involved in Custom Software Development.

For what projects/services did your company hire Intobi, and what were your goals?

I am managing quite a big list of different IT projects.

Had a chance to work with different individuals as well as with different companies. They were good and bad but still not the Level I was looking for.

Nowadays the biggest challenge is to find a good company that will be providing not just reliable software but will play like your tech partner and will be willing to help your business but not just take care of technologies. I found Intobi as the right company which is sharing all the responsibilities and challenges together with my business.

How did you select this vendor and what were the deciding factors?

I posted my job post on a freelance marketplace and I am glad that Intobi Guys contacted me there.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In the beginning, I have high-level specs regarding what needs to be done. When I start a new project with Intobi - we all discuss the details together, split it into milestones, put tasks in Jira, and after that Guys start the work.

How many people from the vendor's team worked with you, and what were their positions?

Atm, I have 3 team members from the Intobi side: Daniel as a Project Manager, Alex, and Mike as Full-Stack devs. Expanding a team with Intobi will be quick and easy as soon as I need it.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The biggest Value here is that Intobi can set up and build the right team quickly, so I'm pretty confident in the resources and I do know we can expand the Team in a few weeks when we need to boost and strengthen our development ability.

Describe their project management style, including communication tools and timeliness.

I'm hiring a small Team from Intobi, so there is no need to use Scrum, but for me, it is enough to have weekly and daily calls/demos to discuss progress and our plans for the coming days.

What did you find most impressive or unique about this company?

They really do care about our business and work as our partners, not just an independent company. This pleasantly surprised me.

Are there any areas for improvement or something they could have done differently?

Well, guys are pretty flexible and always happy to adjust the working schema once I provide them with the feedback. So we are growing and improving our works iteratively. I am quite happy throughout our work together.

Please describe your company and your position there.

I'm the Managing Partner of Food Production company. We design turnkey smart greenhouses for citizens who want to produce their own food

For what projects/services did your company hire Intobi, and what were your goals?

At first, we hired Intobi to carry out small web projects, but after a while, it turned into a full-time and long-term cooperation. The main goal was to rewrite the app, improve existing functionality and add new features.

How did you select this vendor and what were the deciding factors?

We were just looking for someone on a freelance, but then we managed to get to know Andrew, and looking at the previous experience and Intobi cases, I realized that they would be ideal for my tasks. I appreciated their approach to work and how they treat their clients. These were the decisive factors in my choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The first step was to migration Shopify from WP CMS to Shopify CMS + adding new logic. The second step is to migrate the web app from outdated .NET technology to the latest .NET 5 version and adding new functionalities. The third step is to continue the development of the web app and add new features.

How many people from the vendor's team worked with you, and what were their positions?

At the beginning of our cooperation, we started with one developer, but for now, we have hired two guys: a front-end developer and one full-stack developer. Also, from their side, the Project Manager helps us to manage the workflow

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I can say with certainty that our application has become much more stable and fresh, with brand-new features. For our business is really important.

Describe their project management style, including communication tools and timeliness.

We communicate on Skype. Developers constantly follow a clear tasks list and keep us updated daily on calls or over-chats on what they are currently working on. I’m satisfied with it.

What did you find most impressive or unique about this company?

I think 100% transparency and full immersion in the process. I like the way of how they built the system of everyday communication.

Are there any areas for improvement or something they could have done differently?

In my opinion, there is always room for improvement, as in any business. If Intobi will continue to work in this spirit, they will certainly become even more competent in all aspects.

Please describe your company and your position there.

I'm CEO of IT services provider for specific businesses across several countries.

For what projects/services did your company hire Intobi, and what were your goals?

We were looking for skilled and reliable developer to create specific mobile application to extend the functionality of existing ERP system.

How did you select Intobi and what were the deciding factors?

Our regular supplier of custom developments was overbooked so we were looking for alternative. After virtual meetings and portfolio review we were convinced that we don't need to look any further.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They created multi-platform based application for mobile devices, based on mock-ups we created according to desired business process. We received very professional suggestions for design and user interface improvements.

How many people from the Intobi team worked with you, and what were their positions?

We interacted with 4 people - 2 project co-managers, 1 senior developer and 1 junior developer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

First stages of development were delivered according to agreed time-plan. Actual performance is yet to be measured after full scope is finished and end-user reviews received.

Describe their project management style, including communication tools and timeliness.

The project management was very professional and consistent. Regular project team meetings over Skype, but in parallel technical questions settled directly between specialists.

What did you find most impressive or unique about this company?

The team's responsiveness and quality services for an affordable rate have been impressive.

Are there any areas for improvement or something they could have done differently?

So far we don't have any suggestions for improvement.

Please describe your company and your position there.

We are a software development company that creates software to allow our clients to effectively analyse and source profitable deals and monitor and track sales. I am an Executive Assistant and Project Co-ordinator.

For what projects/services did your company hire Intobi, and what were your goals?

We hired Intobi to create tax software with the goal of tracking sales and profitability of our clients' Amazon businesses.

How did you select Intobi and what were the deciding factors?

We interviewed multiple different companies and we liked Intobi's work ethic. They have a large team with various different skill sets and were willing to hire more developers based on our needs. We also particularly liked Andrew and his dynamic approach.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had already begun creating the software and hit a roadblock whereby we couldn't continue further without extra assistance. Once Intobi were on board, we were able to move at a faster pace to achieve our goals with the software. The project is ongoing and taking great shape.

How many people from the vendor's team worked with you, and what were their positions?

We had three of the team work with us; a Junior Developer, an Architect Developer and a Project Co-ordinator.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All of the steps delivered so far have been on brand and have been extremely well executed.

Describe their project management style, including communication tools and timelines.

We have weekly catch up calls to talk about the direction of the project. We also have multiple Skype conversations with daily communication to discuss current tasks and issues. We also use Jira and GitHub.

What did you find most impressive or unique about this company?

Intobi delivered the project's steps in a timely and efficient manner. They have, and continue to be, a pleasure to work with. The team have really come together and are always available to problem solve and talk about new features that need implementing.

Are there any areas for improvement or something they could have done differently?

We don't think there are any areas that need improving on. We have been very happy with each step of the project with Intobi.

Please describe your company and your position there.

I'm the co-founder of a high-tech company focusing on eCommerce. We develop SaaS services and apps to enhance eCommerce stores.

For what projects/services did your company hire Intobi, and what were your goals?

We hired Intobi for a multi-channel marketing app we purchased. The goal was to prepare the app for release and continue growing it once it is released.

How did you select Intobi and what were the deciding factors?

The original owner of the app we purchased worked with them and highly recommended them. We wanted a team that was already familiar with the project and they communicated clearly and displayed familiarity with the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Step 1- make basic adjustments for the release of the app
• Step 2- fix bugs and small inconsistencies with the product after release
• Step 3- continue development of major features once the MVP is stable

Step 3 is ongoing as long as the app is live.

How many people from the vendor's team worked with you, and what were their positions?

4 currently, with plans of increasing that.

• Company owner- manages the project as it gets going, allocates developers as needed by us
• 2 developers- full-time Designer- on an hourly basis, as needed
• Client manager- available to our needs for direct communication

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app was released within weeks of starting the work, and the development team delivers new development according to schedule as they commit to. Within a month of releasing the app, we reached over 100 customers.

Describe their project management style, including communication tools and timelines.

We communicate on Slack, with ClickUp as a project management tool. Communication is daily, with the developers keeping us updated on any new development completed or in progress.

What did you find most impressive or unique about this company?

Communication is number 1- they are very dedicated and have great communication skills, which makes development much more effective, and working with them is a pleasure. They are extremely professional and have an incredible speed of delivery.

Are there any areas for improvement or something they could have done differently?

The developer allocated to the project, in the beginning, did not have the necessary experience for this project. But once we realized the issue, Intobi was very quick and effective in finding the right people for the job.

Please describe your company and your position there.

I am the founder of a business services company aimed to simplify and increase services of selected companies.

For what projects/services did your company hire Intobi, and what were your goals?

Intobi was hired to meet our development goals, i.e. to build a web- and mobile application from the ground up.

How did you select Intobi and what were the deciding factors?

Intobi was discovered through the website, UpWork. Their qualities and experience was the deciding factor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Seeing that our project is still ongoing I am not eligible to share that information.

How many people from the vendor's team worked with you, and what were their positions?

Four people. Project manager, senior and junior developer along with a designer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is still ongoing, so the outcomes will only be considered as the deliverables we have received. We are happy with the results.

Describe their project management style, including communication tools and timelines.

Project management was good. We held meetings through Skype calls at least once or twice a week, sometimes even more often considering the goals for the given week. Skype chat was used on a daily basis usually. Jira was first used but later we switched to Trello, both were used for the purposes of having an overview of projects. Paint was sometimes used to simplify the overall picture of a given deliverable. Meetings were on time, attentive, adaptable and proactive.

What did you find most impressive or unique about this company?

Our communications were really good and that is a vital thing, especially since Intobi is resided in another country and we had little chances of meeting them in person. Especially since the Covid-19 outbreak became more and more hazardous.

Are there any areas for improvement or something they could have done differently?

I don´t think so.