# Intetics Inc.
Intetics Inc. Reviews (30), Pricing, Services & Verified Ratings

- 4.8 out of 5 average review rating
- 2 connections joined Intetics Inc.'s Network

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**Where Software Concepts Come Alive™**
Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies.

Based on proprietary pioneering business models of Offshore Dedicated Team® and Remote In-Sourcing®, an advanced Technical Debt Reduction Platform (TETRA™) and measurable SLAs for software engineering, Intetics helps innovative organizations capitalize on global talent with our in-depth engineering expertise based on our Predictive Software Engineering framework.

Intetics core strength lays in design of software products in conditions of incomplete specifications. We have extensive industry expertise in Education, Healthcare, Logistics, Life Sciences, Finance, Insurance, Communications, and custom ERP, CRM, Intelligent Automation and Geospatial solutions.

Our advanced software engineering background and outstanding quality management platform, along with an unparalleled methodology for talent acquisition, team building and talent retention, guarantee that our clients receive exceptional results for their projects. At Intetics, our outcomes do not just meet clients expectations, they have been exceeding them for a quarter of a century. Intetics operates from multiple offices in the USA, Europe and Latin America, hiring the best talent available worldwide.

Intetics is ISO 9001 (quality) and ISO 27001 (security) and ISO/IEC 42001:2023 (Artificial Intelligence Management Systems) certified, and a Microsoft Gold, Amazon, and UiPath Silver partner. The company’s innovation and growth achievements are reflected in winning prestigious titles and awards, including Inc5000, Software 500, CRN 100, American Business, Deloitte Fast 50, European IT Excellence, Best European BPO, Stevie People’s Choice, Clutch and ACQ5 Awards, IAOP Global Outsourcing 100 and Fortune Innovative 300 lists.

## Company Information
- Minimum project size: $50,000+
- Hourly rate: $50 - $99
- Number of employees: 250 - 999
- 7 Locations:
  - Naples, FL (Headquarters)
  - Düsseldorf, Germany
  - Kraków, Poland
  - Kyiv, Ukraine
  - L'viv, Ukraine
  - Odesa, Ukraine
  - London, England

- Founded in 1995
- 4 languages: English, Russian, German, Ukrainian
- 6 timezones: Central European Time (CET), Central Standard Time (CST), Eastern Standard Time (EST), Eastern European Time (EET), Greenwich Mean Time (GMT), Universal Coordinated Time (UTC)

## Services, Focus Areas, Industries, and Clients

### Service Lines

- 20% Custom Software Development

- 20% IT Managed Services

- 20% IT Staff Augmentation

- 20% Web Development

- 10% AI Development

- 10% Cloud Consulting & SI


### Focus Areas

- Application Platforms:
    - 50% Amazon Application Development Framework
    - 40% Azure Platform
    - 5% Google app engine
    - 5% Windows server

- AI Expertise:
    - 35% Chatbots & Conversational AI
    - 35% Natural Language Processing
    - 30% Machine Learning

- Frameworks and CMS:
    - 30% .NET
    - 30% React
    - 25% NodeJS
    - 10% Flutter
    - 5% Angular

- IT Managed Services Focus:
    - 30% Managed Software Application & Solutions
    - 20% Managed Hosting Services
    - 20% Other IT managed services
    - 20% Software Evaluation
    - 10% Security

- Programming & Scripting:
    - 20% ASP.NET
    - 20% C#
    - 20% Java
    - 20% JavaScript
    - 10% PHP
    - 5% C++
    - 5% Python


### Industries

- 25% GPS, Navigation & GIS

- 30% Medical

- 10% eCommerce

- 15% Education

- 20% Financial services


### Clients

- 20% Small Business (<$10M)

- 60% Midmarket ($10M - $1B)

- 20% Enterprise (>$1B)


## Pricing Snapshot

Average rating for cost based on this provider's reviews: 4.7 out of 5


**What Clients Have Said** *(This summary is based on verified Clutch reviews.)*:

Intetics Inc. is noted for providing good value for cost, with project investments ranging from $30,000 to $20 million, depending on client needs. Clients appreciate their responsiveness, professionalism, and ability to deliver quality work on time, making them a reliable partner across various industries.


**Most Common Project Size**: $200,000 to $999,999 based on 22 reviews
*(Pricing information for this provider is based on reviews where the project size was available.)*

### Pricing by Service

- Custom Software Development: $200,000 to $999,999 based on 17 reviews

- UX/UI Design: Less than $10,000 based on 2 reviews

- E-Commerce Development: $10,000 to $49,000 based on 2 reviews

- Mobile App Development: $200,000 to $999,999 based on 2 reviews

- IT Staff Augmentation: $50,000 to $199,999 based on 2 reviews

- Web Development: $50,000 to $199,999 based on 2 reviews

- API Development: $200,000 to $999,999 based on 1 review

- BI & Big Data Consulting & SI: Confidential based on 1 review

- Web Design: Confidential based on 1 review


### Packages Offered

- Custom Software Development Packages — starting at $60,000/total


## Reviews

Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews)


### Intetics Inc. Review Insights

Overall Review Rating: 4.8
- Quality: 4.8
- Schedule: 4.8
- Cost: 4.7
- Willing to Refer: 4.9



### Top Mentions

- High-quality work (13 mentions)

- Great project management (9 mentions)

- Timely (9 mentions)

- Communicative (6 mentions)

- Team players (5 mentions)

- Proactive (4 mentions)

- Experienced (3 mentions)

- Professional (3 mentions)

- Transparent (3 mentions)

- Creative (2 mentions)

- Easy to work with (2 mentions)

- Efficient (2 mentions)

- Flexible (2 mentions)

- Reliable (2 mentions)

- Well-organized projects (2 mentions)

- Easy to reach (1 mentions)

- Exceptional performance (1 mentions)

- Patient (1 mentions)

- Personable (1 mentions)

- Reasonable pricing (1 mentions)



### Review Highlights

**Proactive Problem Solving**
Intetics Inc. is recognized for their proactive approach to problem-solving, often suggesting innovative solutions and improvements that enhance project outcomes.

**Need for Improved Automated Testing**
A few clients mentioned the need for better automated testing processes, as manual testing can be time-consuming. This suggests an area where Intetics Inc. could enhance their service offerings.

**Positive Impact on Client Success**
Through their high-quality work and effective collaboration, Intetics Inc. has played a significant role in the success of their clients, helping them achieve key business objectives.

**Challenges with Language Barriers**
Some clients have noted communication issues due to language barriers, suggesting that English language training for employees could improve interactions. This highlights an area for potential improvement.

**Flexibility and Scalability of Resources**
The company's ability to quickly scale resources up or down according to project needs is highly valued by clients, who appreciate the flexibility this brings to their operations.

**Commitment to Continuous Improvement**
Clients note Intetics Inc.'s commitment to continuous improvement, both in their processes and in the quality of their deliverables. This dedication contributes to their reputation as a reliable partner.

**Impressive Long-Term Partnership Capabilities**
Intetics Inc. has maintained long-term relationships with several clients, demonstrating their ability to provide consistent support and adapt to evolving project needs over time.

**Effective Staff Augmentation**
Intetics Inc. excels in staff augmentation, providing skilled resources that integrate seamlessly with client teams. They are reliable partners in scaling teams to meet project demands efficiently.

**Strong Project Management Skills**
Clients commend Intetics Inc. for their effective project management, with timely delivery and adherence to budgets. They are noted for their organized approach, clear communication, and ability to handle complex projects efficiently.

**Expertise in Diverse Technology Stacks**
The company demonstrates a broad range of technical expertise, allowing them to work with various technology stacks, including Java, Python, Angular, and AWS. This versatility is a key strength in meeting client needs.


### Intetics Inc. Reviews

#### Software Development Support for SaaS Provider (Featured Review)
**The Project**
- Services: Custom Software Development
- Project size: $50,000 to $199,999
- Project length: June 2021 - Ongoing

**Project Summary**: Intetics Inc. is supporting a SaaS provider’s software development efforts. They augment the internal team and handle various tasks, including backlogs and bottlenecks.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Engineering Head, HyAlto
- Industry: Other industries
- Client size: 11-50 Employees
- Review Type: Phone Interview
- Verified

**The Review** — Jan 14, 2022

**Feedback Summary**: Intetics Inc.’s support successfully meets the client’s expectations. Their detailed, communicative, and transparent approach ensures a smooth collaboration. They display the highest levels of accountability on top of their technical expertise, making them an outstanding development partner. 
""They ensure they hit their targets, and they are transparent whenever there’s a roadblock.""

**BACKGROUND**
Introduce your business and what you do there.

I’m the engineering head of HyAlto, a SaaS that addresses the needs of managed service providers (MSPs) who desire to monetize private and public clouds. For example, if an MSP has their own private cloud infrastructure, our product facilitates and automates billing. 

 

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Intetics Inc.?

We needed help in software development. 

**SOLUTION**
What was the scope of their involvement?

Intetics supports our product’s development, acting as an extension of our team. We run sprints, write user stories in Jira, and elaborate tickets. Sometimes, their team works on backlogs and bottlenecks. 

What is the team composition?

We work with three developers, a product owner, and a technical lead. 

How did you come to work with Intetics Inc.?

Intetics was hired before I joined our company. 

How much have you invested with them?

We’ve spent close to $100,000 so far. 

What is the status of this engagement?

They’ve been working with our company since June 2021, and our partnership is ongoing. 

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement? 

Intetics is able to meet their targets, and their work has received positive feedback from our executive team. Our project is going well thanks to their support.  

How did Intetics Inc. perform from a project management standpoint?

Intetics project management is excellent. They are transparent with their work — I can see everything that they’re doing. Whenever I have a concern, I can raise it with their team. Issues are usually caused by factors beyond their control.

We have daily stand-ups, and we communicate through Slack and Jira. 

What did you find most impressive about them?

Intetics’ accountability is impressive — they ensure they hit their targets, and they are transparent whenever there’s a roadblock. They also have the necessary technical expertise and attention to detail.

Are there any areas they could improve?

I can’t think of anything. The project is going well. 

Do you have any advice for potential customers?

Make sure you’re setting everybody up for success, and define expectations upfront. Establish when you’re available for them since they’re dependent on you. 


---


#### Web Design & Dev for Childcare Company
**The Project**
- Services: Web Design, Web Development
- Project size: Confidential
- Project length: Sep. 2022 - Ongoing

**Project Summary**: Intetics Inc. has helped a childcare company design their website from scratch in Figma. Moving forward, they’ll develop their entire platform following those designs.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Owner, In Child Care Aura LLC
- Industry: Hospitality & leisure

- Client size: 1-10 Employees
- Review Type: Phone Interview
- Verified

**The Review** — Jan 5, 2023

**Feedback Summary**: Intetics Inc. has understood the client’s requirements perfectly, delivering high-quality designs that meet their expectations. The team delivers on time and within budget, and they’re very communicative through Zoom. Additionally, they speak both English and Russian fluently.
"“Intetics Inc.’s web design is amazing: they understood exactly what I wanted and delivered it.”"

**BACKGROUND**
Introduce your business and what you do there.

I’m the owner of In Child Care Aura LLC, a childcare company.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Intetics Inc.?

We need someone to design our website.

**SOLUTION**
What was the scope of their involvement?

Intetics has designed our website from scratch. Initially, I explained my idea, the colors I wanted to use, and how I wanted the platform to work. From there, they used Figma to create the designs. They’ve already finished the first step; moving forward, they’ll develop my platform.

What is the team composition?

I communicate with a designer, a developer, a delivery director, and a software business consultant from Intetics.

How did you come to work with Intetics Inc.?

I found them on Google. I also vetted several companies, and I liked Intetics the most.

What is the status of this engagement?

We started working together in September 2022, and our engagement is ongoing.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement?

Intetics’ web design is amazing: they understood exactly what I wanted and delivered it. As general feedback, their team is very nice, and they deliver the highest quality work I’ve ever seen, so I would recommend them to anyone.

How did Intetics Inc. perform from a project management standpoint?

Intetics has delivered on time and stayed within budget. Additionally, they have great communication skills. We use Zoom to communicate.

What did you find most impressive about them?

Overall, I would give Intetics perfect ratings for their services. They speak both Russian and English, which is very helpful because I also speak both languages. Thus, communicating with them is very easy. Moreover, they’ve offered great solutions.

Are there any areas they could improve?

There’s nothing Intetics could improve on; they’re one of the best teams I’ve worked with.

Do you have any advice for potential customers?

You can choose them without any doubts. If you don’t know what to do, they’ll help you figure it out.


---

#### Staff Augmentation for Cybersecurity Company
**The Project**
- Services: IT Staff Augmentation
- Project size: Confidential
- Project length: Nov. 2019 - Ongoing

**Project Summary**: Intetics Inc. is tasked with augmenting a cybersecurity company's development team. They provide skilled resources, scale them according to budgets and needs, and set up necessary internal mechanisms.


**Review Rating**: 4.5
- Quality: 4.0
- Schedule: 5.0
- Cost: 4.0
- Willing to Refer: 4.5

**The Reviewer**
COO & CTO, Cybersecurity Company
- Industry: Other industries

- Client size: 1-10 Employees
- Review Type: Online Review
- Verified

**The Review** — Jul 14, 2022

**Feedback Summary**: Intetics Inc.'s resources provide high-quality deliverables and quick turn-around time. They execute professional project management that has impressed the client. Communication is hassle-free, leading to a fruitful collaboration between the teams.
""We have not encountered any communication barriers.""

**BACKGROUND**
Please describe your company and your position there.

AS COO/CTO of a startup cybersecurity zero-trust technology company headquartered in Hamilton, Bermuda. I oversee all operational vendor relationships as well as our partner and product development.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire Intetics Inc., and what were your goals?

I was challenged to augment the development staff by skilled resources and scaling theses accordingly resources to budgets and needs while setting up the internal necessary mechanisms for vendor management and QA.

**SOLUTION**
How did you select this vendor and what were the deciding factors?

Knowing Intetics and its CEO for quite some years and following the companies growth and success path was an elementary pillar for my decision. Follow up discussion in the candidate selection phase have proven that the Intetics resource truly overlook a broad scope of technologies and can claim excellent human capital as their own.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Implementation of a Zero-Trust patented Cybersecurity authenticating crypto technology in a specific collaboration application environment. Extending the application functionality to adapt to API needs and simplify administrative management.

How many people from the vendor's team worked with you, and what were their positions?

There were up to 5 people in the development team. One project manager, two senior and two junior developers. The team was scaled upward and downward based on the dev needs.

**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?

High Quality deliverables, quick -turn-around time and responsiveness. Professional project management!

Describe their project management style, including communication tools and timeliness.

Professional project management with min. weekly review telco's and transparent, clear written communication. Rapid team sync using SLACK, and Software Management based on JIRA. Set up of a cloud based secure communication hub for deliverable and documentation exchange. Source code management based on github and subversion.

What did you find most impressive or unique about this company?

The skill level and professional dev approach, as well as the excellent command of the English language. We have not encountered any communication barriers. One can state that the developed trust level made the team appear as being ours inside of our company.

Are there any areas for improvement or something they could have done differently?

The main improvement area is first level QA prior delivery of products, especially when considering updates of already approved versions (eg. for rebased clients)


---

#### Process Automation for Healthcare Company
**The Project**
- Services: Custom Software Development
- Project size: $50,000 to $199,999
- Project length: Apr. 2021 - Apr. 2022

**Project Summary**: Intetics Inc. helped a healthcare company automate several business processes. Their work covered accounting and data validation, and they used UiPath and Power Automate for the implementation. 


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Head of Controlling, Health Transportation Group
- Industry: Other industries

- Client size: 5,001-10,000 Employees
- Review Type: Online Review
- Verified

**The Review** — Apr 19, 2022

**Feedback Summary**: Intetics Inc. successfully automated the client’s processes, cutting down costs and waiting time. Their organized, proactive, and communicative approach resulted in a smooth partnership. Considering the project’s complexity, the technical expertise they displayed was impressive.  
""Intetics made clear budgets and stuck to them.""

**BACKGROUND**
Please describe your company and your position there.

I am the head of the Controlling Function in an international healthcare company with a revenue of 300 Mio € and 6.000 employees.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire Intetics Inc., and what were your goals?

I requested robot process autmation from them using unattended software robots with UIPath and Microsoft Power Automate. Some of the process were heavy dutty so we needed to have a software robot working 24/7. I am satisfied with the outcome.

**SOLUTION**
How did you select this vendor and what were the deciding factors?

After talking with him it was clear that he had solid know-how. Also I meet Iurii in person once.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We worked together to automate several software processes. From utility invoices accounting to daily validation of large amounts of patient data for the government. We started working with Uipath and then we moved to Microsoft Power Autmate on my request, all with fully unattended software robots. Also I requested to have dashboards on Microsoft Power BI to control the software robots.

How many people from the vendor's team worked with you, and what were their positions?

Two.

**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?

The most remarkable outcome is from the automation to confirm patients data to the National Health Services. It works realiabily 24/7. It allowed the company to save 1,5 full time employee for 1/5 of its costs and on top of that cut the process from 20 days to 5.

Describe their project management style, including communication tools and timeliness.

Intetics made clear budgets and stuck to them, as long as I do not come up with additional requests. We comunicated via email mostly.

What did you find most impressive or unique about this company?

The skill to anticipate and fix problems in the development phase. I have hired many consultants who lacked this skill which has costed the company lots of time and money.

Are there any areas for improvement or something they could have done differently?

They work so well that the have a long pipeline therefore sometimes it takes them time to start working on my projects.


---

#### Staff Augmentation for Real Estate SaaS Company
**The Project**
- Services: IT Staff Augmentation
- Project size: $50,000 to $199,999
- Project length: Jan. 2022 - Ongoing

**Project Summary**: Intetics Inc. is providing mobile app development support for a SaaS company. They provide React, React Native, and Java support to help the client hit their target timelines for the app's production release.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Founder & Chairman, Real Estate SaaS Company
- Industry: Other industries

- Client size: 1-10 Employees
- Review Type: Online Review
- Verified

**The Review** — Feb 24, 2022

**Feedback Summary**: Intetics Inc. has been able to understand the current codebases of the app within just two weeks, integrating themselves into the existing workflow and streamlining the process. The hands-on partner continues to collaborate and utilize their resources effectively in support of the project's success.
""We are very impressed with the speed at which the developers are able to learn our product.""

**BACKGROUND**
Please describe your company and your position there.

I am the Founder and Chairman of a real estate technology software company based in southwest Florida.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire Intetics Inc., and what were your goals?

We were looking for a development partner to help augment our current development team so that we could hit our target timelines for beta and production release of our flagship application.

**SOLUTION**
How did you select this vendor and what were the deciding factors?

We contacted and did initial calls with multiple offshore and nearshore providers (over 5). Ultimately we decided on Intetics based on their quick responsiveness, clear understanding of our needs and their overall attitude towards taking on our challenges.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Intetics team fit right into our React, React Native and Java teams where there was already a large amount of code already written. The application has multiple features such as messaging, document management, task management, etc.

How many people from the vendor's team worked with you, and what were their positions?

There are 4 developers on the team; a Java developer, two React/Front-end developers and one React Native developer.

**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within 2 weeks the team was already able to understand the current codebases of a complex application that was over 50% complete. We are very impressed with the speed at which the developers are able to learn our product.

Describe their project management style, including communication tools and timeliness.

We manage our project and developers internally; the Intetics team were added to our Slack channels and Trello boards and jumped right into work.

What did you find most impressive or unique about this company?

Intetics has a headquarter office in Naples, FL where we happen to be, this was by pure coincidence. Their advisors responded immediately and we were interviewing candidates within a few days. We like the fact that we are able to utilize offshore resources while also dealing with an onshore side for the business end.

Are there any areas for improvement or something they could have done differently?

No. We are 100% happy with Intetics.


---

#### Software Development Support for SaaS Provider
**The Project**
- Services: Custom Software Development
- Project size: $50,000 to $199,999
- Project length: June 2021 - Ongoing

**Project Summary**: Intetics Inc. is supporting a SaaS provider’s software development efforts. They augment the internal team and handle various tasks, including backlogs and bottlenecks.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Engineering Head, HyAlto
- Industry: Other industries

- Client size: 11-50 Employees
- Review Type: Phone Interview
- Verified

**The Review** — Jan 14, 2022

**Feedback Summary**: Intetics Inc.’s support successfully meets the client’s expectations. Their detailed, communicative, and transparent approach ensures a smooth collaboration. They display the highest levels of accountability on top of their technical expertise, making them an outstanding development partner. 
""They ensure they hit their targets, and they are transparent whenever there’s a roadblock.""

**BACKGROUND**
Introduce your business and what you do there.

I’m the engineering head of HyAlto, a SaaS that addresses the needs of managed service providers (MSPs) who desire to monetize private and public clouds. For example, if an MSP has their own private cloud infrastructure, our product facilitates and automates billing. 

 

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Intetics Inc.?

We needed help in software development. 

**SOLUTION**
What was the scope of their involvement?

Intetics supports our product’s development, acting as an extension of our team. We run sprints, write user stories in Jira, and elaborate tickets. Sometimes, their team works on backlogs and bottlenecks. 

What is the team composition?

We work with three developers, a product owner, and a technical lead. 

How did you come to work with Intetics Inc.?

Intetics was hired before I joined our company. 

How much have you invested with them?

We’ve spent close to $100,000 so far. 

What is the status of this engagement?

They’ve been working with our company since June 2021, and our partnership is ongoing. 

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement? 

Intetics is able to meet their targets, and their work has received positive feedback from our executive team. Our project is going well thanks to their support.  

How did Intetics Inc. perform from a project management standpoint?

Intetics project management is excellent. They are transparent with their work — I can see everything that they’re doing. Whenever I have a concern, I can raise it with their team. Issues are usually caused by factors beyond their control.

We have daily stand-ups, and we communicate through Slack and Jira. 

What did you find most impressive about them?

Intetics’ accountability is impressive — they ensure they hit their targets, and they are transparent whenever there’s a roadblock. They also have the necessary technical expertise and attention to detail.

Are there any areas they could improve?

I can’t think of anything. The project is going well. 

Do you have any advice for potential customers?

Make sure you’re setting everybody up for success, and define expectations upfront. Establish when you’re available for them since they’re dependent on you. 


---

#### Web App Dev & Maintenance for Instruments Manufacturer
**The Project**
- Services: Custom Software Development, Web Development
- Project size: $50,000 to $199,999
- Project length: June 2019 - Sep. 2020

**Project Summary**: Intetics Inc. helped an instruments manufacturer develop and maintain one of their web applications. They also added new features and functionalities based on the client's specifications.


**Review Rating**: 4.5
- Quality: 4.5
- Schedule: 3.5
- Cost: 4.5
- Willing to Refer: 5.0

**The Reviewer**
Software Project Manager, Instrument Manufacturer
- Industry: Other industries

- Client size: 10,001+ Employees
- Review Type: Online Review
- Verified

**The Review** — Oct 1, 2021

**Feedback Summary**: As a result of this collaboration, the client saw a consistent increase in users along with business growth rates of up to 10% per year. Intetics Inc. impressed with their technical expertise, which allowed them to accomplish complex and sudden tasks in a timely manner.
""We were impressed by their technical prowess and ability to scale a team on relatively short notice.""

**BACKGROUND**
Please describe your company and your position there.

We are an internationally active instrument manufacturer, who is slowly spreading out its digital deliveries to cover more and more areas. Within the company, I am a SW project manager in our R&D department.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire Intetics Inc., and what were your goals?

As an instrument manufacturer, we have very little experinece in server/client or web applications and we needed a capable partner to develop and maintain our solutions according to our wishes. The overall collaboration on this application with Intetics started in 2013. Since then we have extended this solution with more functionality and have modernized it in several steps.

**SOLUTION**
How did you select this vendor and what were the deciding factors?

Intetics had some quite good recmmendations and so we did some small pilot projects first. During these projects we quickly noticed the strength of Intetics, both technically but also in staffing the projects correctly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We develop our requirements in-house and review them with the engineers before starting a new project. Projects typically last for six months to one year. During the development phase we are working in sprints, with a planning session up-front and a retrospective at the sprint end. During the sprint, Intetics works independently and shows their achievements at the end. Technologies used include C#, Angular, Kendo and SQL Server.

How many people from the vendor's team worked with you, and what were their positions?

We have one project manager/scrum master, three developers and two test managers/testers in the team.

**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?

After its first introducton in 2017, the we application has seen a steady increase in users and in created reports. The latter is actually the business relevant feature for us and we have seen growth rates of up to 10% per year. We have had very few problems with the production aspects of the application and almost no outages.

Describe their project management style, including communication tools and timeliness.

We have bieeky synchrnization points (sprint planning/retrospect). Anything else in between is handled by Intetics themselves. Main communication is done through Skype/MSTeams.

What did you find most impressive or unique about this company?

Their technical prowess and the ability to scale a team on relatively short notice. Also the fact that most of the team is with us now for several years is a major plus point.

Are there any areas for improvement or something they could have done differently?

One area where we still lack a little bit is automated testing. We still have too many manual test cases and struggle to reduce time needed for test cycles.


---

#### BPO for IT Services Company
**The Project**

- Project size: $10,000,000 +
- Project length: June 2011 - Ongoing

**Project Summary**: An IT services company hired Intetics Inc. for their BPO services. The team oversees staffing, content creation in the Cyrillic language, and research on the eastern European region.


**Review Rating**: 4.0
- Quality: 4.0
- Schedule: 4.0
- Cost: 3.5
- Willing to Refer: 4.5

**The Reviewer**
Director, IT Services Company
- Industry: Other industries

- Client size: 5,001-10,000 Employees
- Review Type: Phone Interview
- Verified

**The Review** — Jun 4, 2021

**Feedback Summary**: Along with being a reliable intelligence provider for the client, Intetics Inc. has helped increase productivity by 20%–30%. The team has good project management skills and is able to independently conduct staffing and other operations. They have integrated well with the client's own team.
""They bring in great value when we’re trying to solve some very difficult problems."
"

**BACKGROUND**
Introduce your business and what you do there.

I’m the director of an IT services company. We’re the largest location data provider company in the world. I lead product quality and analytics.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Intetics Inc?

We were looking to get a workforce that had a good understanding of Cyrillic language as we were trying to create content in Eastern Europe. We also needed them to have great geospatial development skills, so we hired Intetics.

**SOLUTION**
What was the scope of their involvement?

Intetics has done some development and helped with the creation of our language-dependent content. Over a period of time, they’ve become a partner who provides local intelligence in the region and assists us on data-related activities.

We’ve left the staff selection to them. We’d tell them how many members we needed and they’d provide accordingly. 

What is the team composition?

There are 100 people on this project, 10–12 of whom are on my side.

How did you come to work with Intetics Inc?

We started looking for a partner in eastern Europe who understood the region well. Intetics reached out and offered their services. We did some prototyping with them and felt they were the right candidate. They were also able to bring in the right talent, so we decided to go with them.

How much have you invested with them?

We’ve invested $15 million–$20 million.

What is the status of this engagement?

We started working together in June 2011. The project is set to end in August 2021.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement?

Intetics has become a key resource for us to really look at our needs. We got 20%–30% productivity improvement with them on board.

It has been seamless integrating their team into our business. We had initial issues but over a period of time, they were able to bring  intelligence that was needed for our teams. There was an initial delay with the staffing as well but they were able to overcome that.

How did Intetics Inc. perform from a project management standpoint?

Intetics is able to sustain the projects on their own. They have a good project management and leadership team that we engage with. 

It’s easy to work with them because of the incredible knowledge they’ve built over the years. We have constant communication in the form of annual, monthly, and weekly reviews. We also have in-person meetings, phone calls, Webex meetings, and WhatsApp correspondence.

What did you find most impressive about them?

Intetics has the ability to live up to a really high standard. Their management team understands our company and the areas we focus on. They bring in great value when we’re trying to solve some very difficult problems. 

Are there any areas they could improve?

In a competitive environment like the one they’re in, there are two things they could do better: resource augmentation and competitive pricing.

Do you have any advice for potential customers?

Intetics has a very good management structure. It’s important that they understand the business problem they’re trying to solve. Their teams are qualified and have a variety of capabilities, so you need to evaluate the maturity of each capability across a variety of streams.


---

#### Software Development & Customization for TInrading company
**The Project**
- Services: Custom Software Development
- Project size: $50,000 to $199,999
- Project length: June 2020 - Ongoing

**Project Summary**: Intetics Inc. is building a custom CMS that supports multiple simultaneous users editing and recording information. After the current bug-fixing phase, Intetics will shift to provide ongoing maintenance.  


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 4.5
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
President, Trading Company 
- Industry: Other industries

- Client size: 1-10 Employees
- Review Type: Phone Interview
- Verified

**The Review** — May 25, 2021

**Feedback Summary**: The client is pleased with Intetics Inc.'s progress to date, as the project is nearing completion. Customer-focused and communicative, Intetics Inc. keeps the client appraised of potential staffing and technical changes. Their willingness to tackle large problems with complex solutions stands out. 
""It has been an extremely successful engagement so far, as it’s improved our work efficiency. We are satisfied." "

**BACKGROUND**
Introduce your business and what you do there.

I’m the president of a US-based trading company. 

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Intetics Inc.?

We needed to build a custom CMS.

**SOLUTION**
What was the scope of their involvement?

I provided wireframes and the idea of what we needed the software to do, and Intetics helped us figure out our custom specifications. From there, they built the CMS using Microsoft Azure.

The CMS is an online platform that allows multiple users to simultaneously log in, edit, and record. It provides consistent performance software without discrepancies between entries by employees.

Intetics is currently fixing bugs and will provide ongoing support, including updates, moving forward.

What is the team composition?

We work with a project manager and 6–7 IT engineers.

How did you come to work with Intetics Inc.?

We found them online and felt they were the right fit for us.

How much have you invested with them?

We’ve spent between $90,000–$100,000 so far.

What is the status of this engagement?

We began working together around June 2020, and the relationship is ongoing.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement? 

The software is almost complete. It has been an extremely successful engagement so far, as it’s improved our work efficiency. We are satisfied.

How did Intetics Inc. perform from a project management standpoint?

They work in a timely manner and are responsive and communicate about any upcoming changes or issues, such as a team member going on vacation. We have weekly Teams calls and follow-up calls and emails.

What did you find most impressive about them?

Intetics are customer-oriented, always looking for customer satisfaction. They take on difficult tasks and find solutions.

Are there any areas they could improve?

No, not that I’ve seen.

Do you have any advice for potential customers?

Pay attention to the procedures you need to follow, as Intetics strictly follows their ISO-certified standard operating procedures.


---

#### Custom Software Development for Monitoring System Integrator
**The Project**
- Services: Custom Software Development
- Project size: $200,000 to $999,999
- Project length: Oct. 2018 - Ongoing

**Project Summary**: Intetics Inc. handles custom software development services for a deformation monitoring system integrator. They're building software that collects data, communicates with sensors, and presents data.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 4.0
- Willing to Refer: 5.0

**The Reviewer**
Principal Director, Pangea Geosystems Pty Ltd
- Industry: Other industries

- Client size: 1-10 Employees
- Review Type: Phone Interview
- Verified

**The Review** — May 17, 2021

**Feedback Summary**: The software's quality is impressive, and the overall project has been well-organized. Intetics Inc. is hitting their deadlines and even delivering ahead of schedule. They're doing an excellent job of operating in a niche market. Information-sharing and staff retention are hallmarks of their work.
"“Intetics Inc.’s work is very impressive. Their quality of work is great.”"

**BACKGROUND**
Introduce your business and what you do there.
I’m the principal director of Pangea Geosystems, a deformation monitoring system integrator. We write software for the autonomous collection of data that geotechnical engineers use to see if the structures are moving. We do a little bit of manufacturing but mostly use other people’s components and put them together to create robotic systems.

Our company uses surveying equipment, laser scanners, radar, and a range of other tools like tiltmeters and vibrating piezometers that are used to take in water if there’s groundwater that could be adding pressure to the walls. We write software as well that’s used for communicating with those sensors collecting the data and also for reporting the data.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Intetics Inc.?
I needed someone who could do software development for me.

**SOLUTION**
What was the scope of their involvement?
They develop the software that’s used for collecting the data. It communicates with sensors, collects data, and then presents data in a range of different ways including graphs, written reports, and 3D interfaces like CAD or solid surfaces. It allows data to be manipulated. Intetics Inc. is developing and designing it from scratch. They’re responsible for the front- and backend development of the software.

We brought a range of software to them that was already written by different software developers. They maintain, service, and support that. We’ve had them make improvements to that software as well. That software is for analytics. There wasn’t any data capturing. We’ve now been working with them for the past year toward writing new software that’ll allow us to communicate directly with the sensors so we don’t have to work through a GeoMoS. The first phase of it will be ready for release in December 2021.

There’s a range of different sensors that we use. GNSS is an example. We make our own and take the chipset that someone else makes. We had our own batteries, power, wireless communications, and solar systems for keeping them running. The software will interface with that hardware via our TCP/IP connection so it can communicate with the wireless remotely. It allows them to import that data if it has any movements that go beyond the threshold. The software can pick that up and generate alarms of various types like flashing lights, SMS, warning screens on computers, and emails.

What is the team composition?
Originally, there were three people and a part-time project manager. Now, we have four software senior engineers, someone who looks after all the documentation and coordinates, someone doing testing, a graphic designer, and a project manager.

How did you come to work with Intetics Inc.?
I met Intetics Inc. at a tradeshow. I decided to move the software development to them. When the engagement started, I took a trip to Ukraine and met about four people who were involved.

How much have you invested with them?
We’ve invested $500,000–$700,000.

What is the status of this engagement?
We started working together in October 2018, and the engagement is ongoing.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement?
Everything is on track, if not a little bit ahead of schedule which is unusual for software development. Intetics Inc.’s work is very impressive. Their quality of work is great. I’m glad that I made the change from the prior company I was using. The Intetics Inc. team is well-organized. 

They lag in some areas of expertise but that’s not surprising. What we do is a very niche market. There’s not a lot of people who do it. I couldn’t expect them to have a better expertise. The software isn’t released yet. There’s a lot of work that goes into it before the main product is released. At this stage, it has cost me a lot more money than it’s made me but it’ll become more profitable.

How did Intetics Inc. perform from a project management standpoint?
Project management is excellent. It’s the first time I’ve seen a software development company meet a deadline. I’m very impressed. They’ve stuck to the plan and are doing everything on schedule and even a little bit ahead.

We have weekly meetings which include everyone on their end as well as the key people from my end. We get together for 30–60 minutes for a status update. They’ll give us a presentation on where they’re at. Our team lets them know any changes that need to be made. It works well. We have extra meetings that might take several hours as needed and utilize use Jira.

What did you find most impressive about them?
Any time we’re looking for someone to do software development for us, we need people who understand what we’re trying to achieve. They have people who have experience with geodetics. Their team is well-educated and smart. Staff retention has been good, and I haven’t lost anyone. Intetics Inc. is excellent with information sharing. I don’t get charged for the hours in which they do extra things in the learning and teaching capacity. I’ve been charged for those in other businesses.

Are there any areas they could improve?
Their Jira was down for about six months. It wasn’t my assigned team’s fault. It was the IT people who were looking after their security side and went through 5–7 models of getting access to Jira and then they’d find another vulnerability. Their team would go back and do another one. They do have it released again but could probably still improve the access to Jira a little bit.

Do you have any advice for potential customers?
No matter what you do, you need to try to find people who have a proven track record of doing similar things to what you’re doing.
 


---

#### Web App & Browser Extension MVP for Consumer E-commerce Firm 
**The Project**
- Services: Custom Software Development, E-Commerce Development
- Project size: $10,000 to $49,999
- Project length: Apr. - July 2020

**Project Summary**: Intetics Inc. built an MVP for a consumer e-commerce startup. The team worked on the backend development and architecture for a web interface and browser extension. They also implemented designs.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Chief Product Officer, Crinkle Corporation
- Industry: Other industries

- Client size: 1-10 Employees
- Review Type: Phone Interview
- Verified

**The Review** — May 10, 2021

**Feedback Summary**: Intetics Inc.’s work met all expectations and completed all deliverables as promised. The team was able to follow instructions and also give strategic, proactive solutions. They excelled at project management. Intetics Inc. is a competent vendor that is passionate about client success.
"“It was everything we could’ve expected and more.”
"

**BACKGROUND**
Introduce your business and what you do there.

I’m the chief product officer of a startup in the consumer e-commerce space.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Intetics Inc.?

We needed help building our MVP.

**SOLUTION**
What was the scope of their involvement?

Intetics Inc. built a web interface with a browser extension to scrape e-commerce sites’ shopping carts. They built certain algorithms on the backend to input data from the websites into the browser extension. The team did all of the backend design, development, and project management.

We had another vendor do the interface design, which Intetics Inc. implemented. They deployed and managed the virtual team on AWS and built the database of all the information, including user authentication.

What is the team composition?

We worked with a project manager and 2–3 developers. One developer was for web implementation, another for backend architecture, and a third for the design implementation.

How did you come to work with Intetics Inc.?

They were referred to us. I compared them to three other firms, and Intetics Inc. was by far the most qualified and most reasonably priced. They had expertise in the e-commerce space and got it immediately. The team compared what we were doing to different projects they’d worked on.

How much have you invested with them?

We spent $30,000–$40,000.

What is the status of this engagement?

We started working together in April 2020, and we finished the MVP in July 2020. We currently have them on retainer to enhance the project.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement? 

They met all the criteria we agreed upon before the contract. All deliverables were met on time successfully. It was everything we could’ve expected and more. We choose to continue working with them because they can work independently. They’re able to use their experience, knowledge, and creativity to solve any issues that came up.

The team always has good suggestions on what to do. Oftentimes with offshore companies, there are issues if things aren’t outlined in detail. Intetics Inc. is always able to stay ahead of the curve. They feel like a real development and product partner as opposed to a vendor that implements our plan.  

How did Intetics Inc. perform from a project management standpoint?

They’re fantastic. Every meeting, they took meticulous notes. Afterward, they summarized the notes and pointed out action items. We had an open Slack channel where they could ask questions at any time. We also had weekly meetings to go over progress and demos on Google Meet. They were as professional as you could imagine; nothing fell through the cracks.

What did you find most impressive about them?

Their dedication stands out. The team really believes in what we’re doing. They’re enthusiastic about the project, and we could tell they were excited to work with us.

Are there any areas they could improve?

They had to shuffle project managers a few times, which wasn’t necessarily their fault; one of them moved out to the country. We had to onboard different people a few times. It would’ve been great if we could keep the original project manager the entire time, but we had no control over that.

Do you have any advice for potential customers?

My advice is to make sure their areas of expertise match your needs. We were lucky in that everything we wanted to do was in their wheelhouse. I don’t know if that would’ve been the case if we needed a complex AR solution.  


---

#### E-Commerce Dev for Contact Lens Company 
**The Project**
- Services: E-Commerce Development
- Project size: $50,000 to $199,999
- Project length: Jan. 2019 - Ongoing

**Project Summary**: Intetics Inc. is working on an e-commerce shop for a contact lens manufacturer. They’re building the site from scratch and adding unique customizations to fulfill their client’s needs.  


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
IT Developer & Project Manager, Contact Lens Company 
- Industry: Other industries

- Client size: 51-200 Employees
- Review Type: Phone Interview
- Verified

**The Review** — May 7, 2021

**Feedback Summary**: Intetics Inc.’s work meets client expectations so far. Clients can now use the new site successfully to make orders. The team is organized, communicative, and on top of the ball. Intetics Inc is a true partner that’s open-minded and solutions-oriented.
"“Their developers are very friendly, and they work very fast.”
"

**BACKGROUND**
Introduce your business and what you do there.

We are a contact lens manufacturer. I’m an IT developer and the project manager for all our contact lens applications.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Intetics Inc.?

We wanted to create an e-commerce website for our customers.

**SOLUTION**
What was the scope of their involvement?

Intetics Inc. developed our online shop, which is highly unique and customized. It was made from scratch.

What is the team composition?

The was one person in charge of management, two programmers, and one or two testers. The team size oscillates from three to five people.

How did you come to work with Intetics Inc.?

We have a glass manufacturer for eyeglasses frames and they had worked with Intetics Inc. They claimed that they were happy with their e-commerce website, so I reached out to them. Their prices were fair and they already had experience with our industry, so we chose them for the project.

How much have you invested with them?

We've spent €100,00–€200,000 (approximately $121,000–$243,000 USD) so far. 

What is the status of this engagement?

The project started three years ago, and our work is ongoing.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement? 

We’re not getting a large number of orders yet, but we know it will grow. Their work is good, and our customers use the e-commerce website.

How did Intetics Inc. perform from a project management standpoint?

Project management is fantastic, and the communication is efficient.

What did you find most impressive about them?

Their developers are very friendly, and they work very fast.

Are there any areas they could improve?

No, there’s nothing they need to improve. Sometimes our problems come from not defining things correctly from the start.

Do you have any advice for potential customers?

My advice is to try them out. They’re a fast-paced team that acts as a real partner. They’re also very open to addressing your concerns and excellent finding solutions.

 


---

#### Salesforce Integration & Email Tool for Sales Software Firm 
**The Project**
- Services: Custom Software Development, Mobile App Development
- Project size: $200,000 to $999,999
- Project length: June 2020 - Ongoing

**Project Summary**: Intetics provides development services for a sales software company. The team is working on a Salesforce integration, an architectural update for a web app, and an email sequencing tool.

 


**Review Rating**: 4.0
- Quality: 4.0
- Schedule: 5.0
- Cost: 4.0
- Willing to Refer: 4.0

**The Reviewer**
Senior Product Manager, Consensus
- Industry: Business services

- Client size: 11-50 Employees
- Review Type: Phone Interview
- Verified

**The Review** — May 5, 2021

**Feedback Summary**:  

Intetics’ work helped their client 5–7 new deals. Their integration work also helped attain a spot on the Salesforce integration app exchange. Intetics excels at project management and organization. Intetics is a reliable vendor that delivers high-quality work in every project.  

 

 
"“Their project management is most impressive.”
"

**BACKGROUND**
Introduce your business and what you do there.

I am the senior product manager at Consensus, an automated demo experience for pre-sales reps. Users can create automated experiences that their sales teams can send out to prospects, providing earlier demos than traditionally available, as well as for qualification.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Intetics?

Since most of our users utilize CRMs such as Outlook and Salesforce, we were looking for a team to work on integrations within our product.

**SOLUTION**
What was the scope of their involvement?

Intetics help build integrations with our tool into other systems, such as Salesforce, with the same type of functionalities and benefits for the users. They work in three lanes of projects simultaneously. They are currently working on a mobile application for our sales users to perform activities on their mobile device just as they would through the web application.

Since Salesforce is used by the vast majority of our accounts, it is our primary integration. They are also working on an architectural update in conjunction with our outsourced web developers for a web app. It will allow us to tie activities done in the web app to specific opportunities inside our users’ Salesforce account rather than through email. This will provide more precise analytics to show the impact of demos for specific opportunities.

The third project they’re doing is an email sequencing tool used by our client sales teams. They are working on direct automation outreach for demo invitation via direct email and email sequence templates to be setup and reused within Outreach. They also provide training and on-call support with clients who are setting up integration and have technical questions about integration configuration.

What is the team composition?

Maxim (Software Engineer) is the program manager and our main point of contact. He oversees the three main developers working on the three lanes of projects. We also have QA developers on the team.

How did you come to work with Intetics?

Someone in our company had worked with them previously and recommended them. We liked that they are located close to the web app development team we work with. We did an initial project, and we were pleased with their timeliness.

How much have you invested with them?

We’ve spent $250,000 so far. We have recently adjusted our contract to roughly $35,000 per month.

What is the status of this engagement?

We began working together around June 2020, and our work is ongoing.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement? 

We’ve seen a positive impact in 5–7 new deals we’ve been able to close due to the fact that our app is listed within the Salesforce integration app exchange. We are constantly working to improve the app and have seen a few bugs here and there. However, the quality of their work is good overall.

How did Intetics perform from a project management standpoint?

They have strong product management that’s superior to our experience with other vendors. Intetics provides good insight on the progress and potential speed bumps, keeping us informed of any timeline changes. We communicate via Zoom chat.  We also have an integration bug channel within the chat. Maxim is extremely responsive, even outside of business hours.

What did you find most impressive about them?

Their project management is most impressive, and it sets them apart from their competitors; it’s the main reason we’ve continued working with them.

Are there any areas they could improve?

There are times we would like more direct access to the developers. It would help us understand a problem or an issue in some cases. Maxim is a bit overly protective of the developers at times, which can create a bottleneck when trying to resolve a concern.

Do you have any advice for potential customers?

Provide as much detail as possible to allow them to return with the strongest solutions.


---

#### Software Dev, Testing & Support for E-commerce Company
**The Project**
- Services: Custom Software Development
- Project size: $1,000,000 to $9,999,999
- Project length: Feb. 2009 - Ongoing

**Project Summary**: Intetics provides development services for an e-commerce company.  The team develops software and performs testing. They also offer operational and professional service support.

 


**Review Rating**: 4.5
- Quality: 4.5
- Schedule: 4.5
- Cost: 4.5
- Willing to Refer: 4.5

**The Reviewer**
Director of Development & Operations, E-commerce Company
- Industry: Other industries

- Client size: 11-50 Employees
- Review Type: Phone Interview
- Verified

**The Review** — May 4, 2021

**Feedback Summary**: Intetics’ work meets all client needs with superb quality. The team is well trained on all required products, and they’ve proven themselves to be an integral resource. Intetics always meets their assigned deadlines. Customers can expect a friendly and knowledgeable vendor that gets the job done. 
"“Intetics has a competent and reliable team that will deliver what’s asked of them.”
"

**BACKGROUND**
Introduce your business and what you do there.

I’m the director of development & operations for an e-commerce company.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Intetics?

We needed a partner to do some development work.

**SOLUTION**
What was the scope of their involvement?

They have done several development projects with us over the course of our engagement. We provide requirements and instructions for each project, as well as implementation requirements.

They develop software, do the testing, and also provide various operational support. The team also provides professional service support for transaction systems.

What is the team composition?

We are currently working with a team of about 14 people. This includes project managers, developers, a configuration team, and a QA verification team.

How did you come to work with Intetics?

One of the directors had worked with them previously. However, they were already working with the company when I came on board.

How much have you invested with them?

We’ve spent more than $1 million.

What is the status of this engagement?

We began working together around February 2009, and our work is ongoing.

 

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement? 

They are an important partner for us. We rely heavily on them as they do on us. Their developers are familiar and well-trained for our products and have shown themselves to be competent. Overall, the quality of their work is good.

How did Intetics perform from a project management standpoint?

We do monthly service reviews, going over any areas that need improvement. We also follow an Agile Scrum methodology. They go above and beyond to deliver what is promised within the set timeframes. We have daily Agile standups.

What did you find most impressive about them?

Their team members are quite experienced and instill a high level of confidence regarding their understanding of our processes. We have a good long-standing relationship with them, which has resulted in them being friends as well as partners.

Are there any areas they could improve?

No, there’s nothing specific to point out. Anything that needs improvement is covered in our monthly reviews.

Do you have any advice for potential customers?

Intetics has a competent and reliable team that will deliver what’s asked of them.


---

#### Custom Software Dev for Education Software Provider
**The Project**
- Services: Custom Software Development
- Project size: $1,000,000 to $9,999,999
- Project length: Oct. 2010 - Ongoing

**Project Summary**: An education software provider hired Intetics Inc. to provide custom software development services. The team is responsible for updating the client's web forms and developing functionalities in Angular.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Director of Operations, Education Software Provider
- Industry: Other industries

- Client size: 501-1,000 Employees
- Review Type: Online Review
- Verified

**The Review** — Apr 28, 2021

**Feedback Summary**: Intetics Inc.'s efforts have led to the client's enterprise software cornering the market. The team follows an agile methodology to prioritize and deliver tasks. Their understanding of the project's functional requirements allows them to deliver significant improvements for the client's software.
""I find their analysis of functional requirements and consideration of function the most impressive."
"

**BACKGROUND**
Please describe your company and your position there.

Director of Operations/Product Manager

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire Intetics Inc., and what were your goals?

We were challenged with meeting technology deliverables and code that was clean.

**SOLUTION**
How did you select Intetics Inc. and what were the deciding factors?

I was not part of the decision to select this company, but I benefited from the excellent choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The company uses a wide range of technologies, working on fixes and improvements to outdated languages like web forms and simultaneously developing the same functions in Angular to create smooth transitions for clients from one system to the next that operate more like a look and feel upgrade, making user adoption seamless.

How many people from the vendor's team worked with you, and what were their positions?

I've worked with over a dozen team members, including full stack developers, DBAs, and Scrum Masters. Every individual I have worked with has been professional and invested in the product, considering use case scenarios and bringing to light missing components or requirements that would impact functionality. In particular, the team lead, Pavel Sosnovsky has been instrumental in our development and is a partner I rely on daily.

**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?

The consistent and impressive work of this team has led to our enterprise software cornering the market and becoming a national brand.

Describe their project management style, including communication tools and timelines.

We use Agile/Scrum methodology to groom, prioritize and deliver. Slack is used for communication between meetings, as are with ticket comments and statuses. Communication is daily.

What did you find most impressive or unique about this company?

I find their analysis of functional requirements and consideration of function the most impressive. Developers and the scam master often suggest improvements that were not considered by product and make our software sing.

Are there any areas for improvement or something they could have done differently?

We consistently improve our practices and communication and find our velocity increasing over time.


---

#### Web Development for Career Company
**The Project**
- Services: Web Development
- Project size: Confidential
- Project length: Nov. 2010 - Ongoing

**Project Summary**: Intetics Inc. developed a new website, including the solution's data architecture and schema. They also implemented UI wireframes produced by a third party. Now, they provide ongoing Java development.


**Review Rating**: 4.5
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
VP of Engineering, Career Company
- Industry: Other industries

- Client size: 51-200 Employees
- Review Type: Phone Interview
- Verified

**The Review** — Apr 20, 2021

**Feedback Summary**: The website launched on time thanks to Intetics Inc.'s focus on continuous deployment, among other robust processes. Their flexible communication pleases the client, as does their technical skills. Future customers will encounter a collaborative partner that enjoys building long-term relationships.
""If their deliverable wasn’t high quality, then we wouldn’t have continued working with them."
"

**BACKGROUND**
Introduce your business and what you do there.

I am the VP of engineering for a career company. We have a job board and a website where jobs are posted, and people can apply for those jobs. We also have a resume and recruiter database access product.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Intetics Inc.?

Our platform was initially written in ColdFusion. It’s an old language, and we wanted to migrate and rebuild the platform in Java. We did not have the Java skillset in our internal team, so we looked for a vendor to help us.

**SOLUTION**
What was the scope of their involvement?

Intetics Inc. is building the architecture for the data structure, the schema, and the website itself. They offer design, but another agency handled the design.

We provided the UI and wireframes to Intetics, Inc., as well as what the finished design should look like. Also, for each feature on the site, we provided business rules and how it was going to work.

We’re using Java, Python, and a little bit of Kotlin in terms of languages. We’re hosted on AWS, and we also use some of Intetics Inc.'s services. On the database side, we are using Microsoft SQL as well as DynamoDB. For the CMS, we have used a Java-based CMS with a third-party company.

After they delivered the site, they stayed on to provide further Java development.

What is the team composition?

When started to build the team, 24 members from Intetics Inc. took part in the migration and redesign, including a solution architect, a project manager, a business analyst, and then a number of full-stack developers who worked with Java, the UI, and the frontend. We also had two QA and automation engineers. Currently, we have 11 engineers.

How did you come to work with Intetics Inc.?

We reached out to a few vendors, and Intetics Inc. was recommended to us by someone who had worked with them before. We also considered a vendor from the UK and a vendor from India. All three produced proposals of how they would tackle the project and how much it would cost.

We chose them because they were very engaged from the very beginning. When they repeated the problem that we were solving back to us, they demonstrated strong understanding. They identified some reasonable risks upfront and then provided a demo of how they work. Combining all these factors, we felt that Intetics Inc. was best suited for us. Their price was also very reasonable.

What is the status of this engagement?

I think it was November 2010, and we are still working with them.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement?

This was a complete redesign, and a lot of redesign projects fail, but this one did not. Rather, the project launched on time. Thanks to the establishment of continuous deployment and integration testing process, as well as strong automation test coverage, Intetics Inc. delivered good quality. If their deliverable wasn’t high quality, then we wouldn’t have continued working with them.

How did Intetics Inc. perform from a project management standpoint?

They perform very well in this regard; in fact, they’re stricter than we are. Intetics Inc. has a dedicated project manager, but we also have a project manager on our side to make sure that we could get our ducks in a row. Their resource has a technical background, but he also understands business language. He’s done a very good job in maintaining and containing the scope, as well as delivering according to milestones.

At the start of the engagement, we used Skype as a communication channel, but we began to use email as well. We have daily stand-ups.

What did you find most impressive about them?

They are very technical and driven by quality.

Are there any areas they could improve?

There are usually people between you and the development team during an engagement, and that delays some things. Initially, when we were starting, they suggested that model, but they were flexible to change as communication happened.

Do you have any advice for potential customers?

Be transparent and you will get transparency back. If you are from a different culture and from a different country, once you get over those cultural differences and build the team, treat them as you would your local team. Invest in building the team so that the cultural barriers can be overcome. Finally, trust is key for a successful engagement.


---

#### Custom Software Development for SaaS B2B Company
**The Project**
- Services: Custom Software Development
- Project size: $1,000,000 to $9,999,999
- Project length: Aug. 2006 - Ongoing

**Project Summary**: Intetics Inc. was hired by a SaaS B2B company to provide custom software development services. The team is responsible for the development, testing, and other various operations of the client's app.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 4.5
- Cost: 4.5
- Willing to Refer: 5.0

**The Reviewer**
CEO & Founder, Desk-Net
- Industry: Other industries

- Client size: 11-50 Employees
- Review Type: Online Review
- Verified

**The Review** — Apr 19, 2021

**Feedback Summary**: Thanks to Intetics Inc.'s support, the client has become a successful bootstrapped company. The team follows a scrum methodology to communicate and track progress, ensuring an organized workflow. A reliable partner, the team provides top-notch support and services to ensure the client's success.
""They provide a long-term team that is similar to having your own team - without the hassle of having to manage it."
"

**BACKGROUND**
Please describe your company and your position there.

Desk-Net is a Saas B2B company providing the content calendar tool Desk-Net. My position is Founder & CEO.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire Intetics Inc., and what were your goals?

Intetics is providing all IT services related to the development, testing and operations of the application.

**SOLUTION**
How did you select Intetics Inc. and what were the deciding factors?

Intetics was referred to me by a person from the IT industry with relevant knowledge. As we started with Intetics when we were a small startup costs were an important factor. Over the years quality and reliability factors have become very important too.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We are engaged in a long-term business relationship similar to working with an IT team. The two teams consist of the project manager, full-stack developers, QAs (manual and automated) and devops. The application runs on Angular, Java, Tomcat and uses several AWS services.

How many people from the vendor's team worked with you, and what were their positions?

The team has grown from three to more than 20 over the years.

**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?

Desk-Net has become a successful bootstrapped company. Intetics played an important part in this.

Describe their project management style, including communication tools and timelines.

Intetics is applying a very structured process that has evolved over times. Apart from standard software development practices like Scrum we use standard tools like Slack and Jira to communicate and to track progress.

What did you find most impressive or unique about this company?

They provide a long-term team that is similar to having your own team - without the hassle of having to manage it, to have it certified, etc.

Are there any areas for improvement or something they could have done differently?

When you work with a company for 15 years or so there are always areas to improve, but nothing that completely stands out.


---

#### Custom Data Development for DaaS & SaaS Company
**The Project**
- Services: Custom Software Development
- Project size: Confidential
- Project length: Jan. 2016 - Ongoing

**Project Summary**: A DaaS and SaaS company hired Intetics Inc. to build and maintain a large dataset for automotive navigation.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 4.5
- Willing to Refer: 5.0

**The Reviewer**
Director, DaaS & SaaS Company
- Industry: Other industries


- Review Type: Phone Interview
- Verified

**The Review** — Apr 16, 2021

**Feedback Summary**: The length of the relationship is a testament to the high-quality of work that Intetics Inc. has produced over the years. They're incredibly consistent. The team at Intetics Inc is also proactive, improvement-minded, and quality-minded.
""The quality of the work has been excellent."
"

**BACKGROUND**
Introduce your business and what you do there.

I'm the director for a DaaS & SaaS company.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Intetics Inc.?

We hired them to build and maintain a large dataset for automotive navigation.

**SOLUTION**
What was the scope of their involvement?

Building and maintaining this dataset was the main deliverable.

What is the team composition?

I work with a project manager, software engineer, team leads, and team.

How did you come to work with Intetics Inc.?

They were a reference from a mapping provider.

What is the status of this engagement?

We’ve been working together since early 2016.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement?

The length of the relationship speaks for itself. We’ve been happy with their work since they first started. The quality of the work has been excellent. Throughout the entire time, we’ve maintained relationships with customers.

How did Intetics Inc. perform from a project management standpoint?

We use tools like Jira to communicate, as well as Microsoft products.

What did you find most impressive about them?

I like the consistency of their work. They’re also very proactive in establishing a feedback loop on their own performance. They’re very much improvement-minded and quality-minded.

Are there any areas they could improve?

We change our approaches over time, which is expected as things evolve over time. They’ve been proactive iterating with us.

Do you have any advice for potential customers?

I had questions before I took the jump to start the team with them, but I heard that I should try out a small team first to see how it goes. That was a great way to test the waters before scaling.


---

#### Developer Staff Augmentation for Global Career Site 
**The Project**
- Services: IT Staff Augmentation, Web Development
- Project size: $200,000 to $999,999
- Project length: Jan. 2011 - Ongoing

**Project Summary**: Intetics Inc. provides web development services for a career site. They serve as an extension of their client’s development team. In one project, they rebuilt the products’ candidate profile page.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Director, eFinancialCareers
- Industry: Business services

- Client size: 51-200 Employees
- Review Type: Phone Interview
- Verified

**The Review** — Apr 15, 2021

**Feedback Summary**: Intetics Inc. work on the candidate profile page has driven a 25% increase in engagement. The team always delivers high-quality work. They’re a well-organized development partner that seamlessly integrates into any team. Intetics Inc. truly cares about its client’s business and success.
""They really make sure the quality is second to none.”
"

**BACKGROUND**
Introduce your business and what you do there.

We’re a global career site for the financial services industry. I’m the director of product development.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Intetics Inc.?

We needed help with development.

**SOLUTION**
What was the scope of their involvement?

They've been instrumental in our web product development. We run the product functions internally and we work with them directly as if they were part of our own development team. In one project, they rebuilt our candidate profile page.

What is the team composition?

We have a team of 15 UI and backend developers. Sergey (CTO) is our main point of contact.

How did you come to work with Intetics Inc.?

The tech lead that we had at the time worked with Intetics and recommended them as a partner.

How much have you invested with them?

We spend $500,000–$600,000 per year.

What is the status of this engagement?

We started working together in January 2011, and our work is ongoing.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement? 

Their work on our candidate’s profile piece has driven a 25% increase in engagement. The quality of their work is extraordinary. We never have any bugs, which is quite an achievement. They really make sure the quality is second to none.  

How did Intetics Inc. perform from a project management standpoint?

The team as a whole is extremely well organized and well run by Sergey. We have a daily standup and regular planning sessions. We use Jira for project management. Sergey is a hard taskmaster in terms of making sure everyone does what they’ve committed to. They’ve really been an extension of our team.

What did you find most impressive about them?

They really, genuinely care about our business and seeing us succeed, which is quite rare. It shows in the quality of their work.

Are there any areas they could improve?

No, I don’t have any areas for improvement.

Do you have any advice for potential customers?

It’s really important to have daily communication with them to make sure that everyone is on the same page. Be open and transparent with your goals and what you want to achieve. They’re not afraid to question if something is not going in the right direction.


---

#### Data Collection & Organization for Insurance Tech Startup
**The Project**
- Services: BI & Big Data Consulting & SI, Custom Software Development
- Project size: Confidential
- Project length: July 2019 - Jan. 2020

**Project Summary**: Intetics Inc wrote code to enable a machine learning solution to parse data. Additionally, the team handled collected, validated, and cleansed data to assist in the creation of an AI insurance broker. 


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Co-Founder, Insurance Tech Startup
- Industry: Other industries

- Client size: 1-10 Employees
- Review Type: Phone Interview
- Verified

**The Review** — Jun 24, 2020

**Feedback Summary**: Although ambitious goals were set for them, Intetics Inc stayed true to their word and quickly delivered as promised. Additionally, the team surpassed the rows of quality data per data set threshold. They exhibited strong project management and communication skills and were devoted to the project.
""Their willingness as individuals to really latch on to what we were doing and build a bond was impressive."
"

**BACKGROUND**
Introduce your business and what you do there.

We’re an insurance-tech startup based in the US, and I’m a co-founder and the head of product for the company. We’re essentially automating the process that allows small businesses to obtain and manage their business insurance.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Intetics Inc?

At a high level, we’re trying to automate the intelligence of the human insurance broker. We’re trying to use AI to teach our machine learning models how to understand the risks that a small business might face, based on set features. 

When we analyze those features, we can intelligently recommend both insurance policies and coverage customizations in an automated fashion, at scale. We’re essentially doing what a human broker does today, which they can’t profitably do for small businesses. Our approach was industry-specific. 

We’re not looking at small businesses in general, but we’re really looking at small businesses by industry. The approach to training and deploying models was to source our own data, validate its accuracy, cleanse it, and structure it, then train models on that specific data to intelligently understand the risks faced by small businesses in that industry.

Being a startup, we don’t have the resources to hire data aggregators and analysts in-house, and we also weren’t in the position to purchase or license existing data sets. Our approach was really to source our own data and validate it, and that’s what we turned to Intetics Inc for.

**SOLUTION**
What was the scope of their involvement?

The scope was limited to the data collection, validation, and cleansing processes. Intetics Inc was responsible for writing the code that allowed the machine learning models to parse data. Once the data sets were cleansed, validated, and structured, they handed it back over to us.

We then used our own machine learning engineers to take that data to train and deploy the models. The team helped create tools that would source data without violating the terms and conditions of any of the sources of data. 

They also came up with some really effective ways of validating and estimating data where verified data wasn’t readily available. The actual training and deployment of the models were brought back to our team.

What is the team composition?

We worked with four teammates at the peak, including a project manager. After she left the company, we were assigned another project manager. We also worked with a data engineer and two analysts. 

How did you come to work with Intetics Inc?

We’re part of a tech accelerator in Atlanta, and one of the founders that I and my co-founder got to know really well had worked with Intetics Inc going back 15 years. We were casually chatting one day about some of the limitations we had, and he recommended them and facilitated the introduction. 

How much have you invested with them?

The whole engagement cost $50,000–$75,000.

What is the status of this engagement?

The project kicked off in July 2019, and we paused it as a result of funding cutbacks in late-January 2020. We worked with them for around six months, and we’re probably going to reengage them.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement?

Intetics Inc delivered on everything they said they would. We set the milestone of getting to one production-ready data set per month early on, and they quickly hit that target. For the bulk of the engagement, they were delivering one data set per month. 

We originally felt it was aggressive, but they found a way to get it done. They also delivered substantially more data than we’d originally asked for. We didn’t have any real hard numbers, but we were looking to get 25,000–50,000 rows of data per data set, just to get those initial models trained. 

The team consistently delivered over 100,000 rows of quality data per data set. Not only did they exceed what we expected to get from a quality data perspective, but they quickly hit the goal of one delivered data set per month.

Assuming the data quality is hitting the standards we set, there’s no harm in us receiving more data; it’s only a benefit. Our machine learning engineers have worked with it for several months, and the data is holding up on quality and integrity.

It would only be to our detriment if the bulk of that data wasn’t usable, and that’s not been the case so far.

How did Intetics Inc perform from a project management standpoint?

I’ve had people recommend that we manage the project ourselves in-house when working with international teams. We didn’t have the time to do that, so I went ahead and trusted their project managers.

The managers were working for us part-time, offering half of their capacity. They weren’t even fulltime, but we wouldn’t have known. 

I didn’t have to manage any of the other three team members. The project manager did a phenomenal job of communicating requirements and breaking down our ask into requirements that the team could deliver.

Early on, there was another data analyst in place. I trusted the project manager to gauge the quality of the work that the rest of the team was doing, and I was going to judge based on the final deliverables.

However, she decided three weeks in that the initial data analyst just wasn’t cutting it so she cleared it with me and made the decision to replace them. The new analyst ended up working on the project for the rest of the engagement and did a phenomenal job. 

Intetics Inc made management decisions to change up the team early on, and, as far as I know, it was for the better. It worked out with the end deliverable. Both of our project managers were fantastic, and the whole team was extremely strong throughout.

What did you find most impressive about them?

We made an effort to really look at and engage with Intetics Inc as though they were an extension of our US team. Whilst I interacted with the project manager the most, we did have all-hand standups that the other three employees were a part of, and we were able to build a really strong rapport with them. 

It was actually really hard to pause the engagement because it really felt like I was laying off an employee. Their willingness as individuals to really latch on to what we were doing and build a bond was impressive. They didn’t feel like just a service provider; it felt like Intetics Inc was an extension of the team. 

They knew what was going on with the rest of the company, they engaged with us on social media, and it genuinely felt like they cared about what we were doing. I didn’t really expect that, but it made the quality of their work that much better. It’s why I’ll go back and use them again, and I’ll hopefully be able to get back some of that same team.


---

#### Development for a Computer Software Company
**The Project**
- Services: Custom Software Development
- Project size: $200,000 to $999,999
- Project length: Jan. 2008 - Ongoing

**Project Summary**: Intetics primarily provides resources to supplement an internal development team. They’ve built a significant part of a web-based business management software using Java.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 4.5
- Willing to Refer: 5.0

**The Reviewer**
Company Director, Computer Software Company for Business Management
- Industry: Information technology


- Review Type: Phone Interview
- Verified

**The Review** — Aug 21, 2018

**Feedback Summary**: Intetics’ efforts have been fundamental to the software’s success. For nearly a decade, the team has consistently delivered high-caliber work. Their timeliness, technical skill, and communicative approach have helped secure continued engagement.
"“Their quality work and ability to deliver on time have been key to their success.”
"

**BACKGROUND**
Introduce your business and what you do there.

I’m the company director for a computer software company. We’ve developed a Java-based web app related to project and document management.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Intetics?

We have an internal development team but wanted additional support for our app. As a result, we needed resources to augment our team and expand our development capacity.

**SOLUTION**
What was the scope of their involvement?

Over the years, they’ve been integral to building our web app, handling a large proportion of the development. They’ve provided some QA services in the past but currently do not.

What is the team composition?

We primarily worked with their engineering manager.

How much have you invested with them?

In total, we’ve spent about $500,000 thus far.

What is the status of this engagement?

Their work began in 2010 and is ongoing.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement?

Our primary objective is to sell our software product, which we couldn't have done without Intetics’ support. Without a doubt, we attribute a large part of our app’s success to their development work.

How did Intetics perform from a project management standpoint?

We’ve been working with them for a long time, now, and they’ve done very well. We’ve established set procedures with them, so everything runs smoothly. To communicate, we often use various web-based apps, including Skype.

What did you find most impressive about them?

Their quality work and ability to deliver on time have been key to their success.

Are there any areas they could improve?

No, nothing comes to mind. Because we’ve collaborated for so long, we’ve ironed out any problems that we might have had in the past.

Do you have any advice for potential customers?

Anyone looking to hire Intetics should just go for it. We’re happy with their service and would highly recommend them.


---

#### Content Processing & Software Dev for Publishing Company
**The Project**
- Services: Custom Software Development
- Project size: $200,000 to $999,999
- Project length: June 2013 - Ongoing

**Project Summary**: In conjunction with an internal team, Intetics supports the end-to-end build of custom software solutions. Engineers conduct a discovery stage and scoping session prior to development, QA, and deployment.


**Review Rating**: 5.0
- Quality: 4.5
- Schedule: 5.0
- Cost: 4.5
- Willing to Refer: 5.0

**The Reviewer**
Product Manager, Publishing Company
- Industry: Education

- Client size: 201-500 Employees
- Review Type: Online Review
- Verified

**The Review** — Jun 22, 2018

**Feedback Summary**: Intetics consistently designs, develops, and implements useful bespoke solutions based on custom software that’s seamlessly compatible with internally produced content. The team offers consistently reliable support that had proven integral to their partner company’s in-house processes.
"“Intetics’ engineering solutions have always proven efficient, stable, and easy to integrate into our workflows.”

"

**BACKGROUND**
Please describe your company and your position there.

I’m a product manager at a publishing and learning software company. I am responsible for content strategy, contractor and vendor relations, and product development.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire Intetics Inc?

We hired Intetics to help us with content acquisition and development and to build custom software solutions that are compatible with our content.

What were your goals for this project?

I needed an agile, collaborative partner table to work with oftentimes ambiguous or limited specs. By engaging with Intetics, I hoped to mitigate inefficiencies in our publishing workflow. Our main objective is to reduce the time it takes to bring new and updated information to the marketplace.

**SOLUTION**
How did you select this vendor?

During the RFP process, I solicited a proof of concept. I interviewed Intectics’ past clients, as well.

Describe the project in detail.

Our methodology involves discovery meetings and requirements gathering sessions for each new endeavor. We tested conversions followed by multiple rounds of QA. The results of QA reviews and feedback formed the basis for our custom tool’s functional specs.

Our iterative development process and feedback loop continuously improve our data structure. Using this methodology also serves to enhance the tools we use to refine content.

What was the team composition?

Intetics assigned us a project manager, content strategist, and three developers who work closely with editorial subject matter experts. This team collaborates with our internal QA team and two of our in-house developers.

**RESULTS & FEEDBACK**
Can you share any outcomes from the project that demonstrate progress or success?

An editorial update before we hired Intetics followed a two-year cycle. With Intetics help, we’ve vastly improved both the quantity and quality of our published content and reduced the typical publishing cycle to about 6-8 months. Thanks to our mutual efforts, we now publish more material faster and at a lower cost.

How effective was the workflow between your team and theirs?

Intetics role is a critical part of our workflow. They’ve proven to be agile, highly collaborative, and very responsive.

What did you find most impressive about this company?

Intetics Inc.’s engineering solutions have always proven efficient, stable, and easy to integrate within our internal workflows. They have also been highly adaptive and willing to pivot to changing requests on our part.

Are there any areas for improvement?

There probably are, but one of the main reasons I enjoy working with Intetics is their ability to generate creative ideas and smart solutions for process improvement.


---

#### Mobile Communication Platform for Web Design Agency
**The Project**
- Services: Mobile App Development
- Project size: $200,000 to $999,999
- Project length: 

**Project Summary**: Intetics provided increased development bandwidth for a niche communication platform. This included backend development, quality assurance, and project management resources. 


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 4.0
- Willing to Refer: 5.0

**The Reviewer**
Founder & CEO at Web Design Agency
- Industry: Other industries

- Client size: 11-50 Employees
- Review Type: Phone Interview
- Verified

**The Review** — Jul 8, 2015

**Feedback Summary**: Intetics was instrumental to the completion of a number of end-customer solutions. Through their unique scalability of resources, they were able to hit project requirements without any sacrifice in quality of work. Feedback has been excellent and Intentics continues to provide support in times of high demand. 
""The project went smoothly, and the final, underpinning technology is robust, stable and impressive.""

**BACKGROUND**
Please describe your organization.

Bizzuka is a web design agency offering custom web development and design to commercial and nonprofit clients.

What is your position?

I'm the founder and chief executive officer.

**OPPORTUNITY / CHALLENGE**
What business challenge were you trying to address with Intetics?

We were building a new application in the mobile notification space. This was a significant undertaking, as no existing product handled notifications and messaging distribution the way we envisioned. Our goal was to build a niche product that helped companies and entities with a distributed workforce or membership communicate important messages to their constituents quickly and efficiently. We wanted our clients to reach their recipients on any device that they preferred, while ensuring priority delivery that didn't get lost in email clutter or spam filters. Our company is headquartered in Lafayette, Louisianna, with a population of slightly more than 200,000. Finding qualified developers in this area is extremely challenging for us because the unemployment rate in the Lafayette technology sector is less than .5%. Qualified developers are well situated with good jobs, so scaling quickly to build a product of this magnitude is quite literally impossible in our region. Because of this, we knew that we had to go elsewhere to find the right resources. 

**SOLUTION**
Could you describe the scope of their involvement in greater detail?

During the course of the project (almost 2  years) we scaled almost instantaneously from two developers to about 12 developers and QA specialists and then back down to two again toward the end of the project. They were responsible for the majority of the technical elements, but also supported us when it came to implementing our desired visual design. We managed the project directly and basically took the project from discovery and requirements gathering all the way through development, testing and deployment. 

How did you come to choose Intetics?

We met the folks of Intetics at an Inc 5000 conference in New Orleans. After a few discussions and reference checks, we engaged them to help us build our new product.

**RESULTS & FEEDBACK**
Could you share any statistics, metrics or user feedback from this engagement?

I don’t have metrics that could be used to quantify anything they did other than that we thought they did a fine job. We’d get our customers to give us feedback, and we’d fix any bugs and make changes based on their feedback. The guys at Intetics were really good at listening to our ideas and then providing feedback on how to do things better. At the end of the day, with their help, we developed a superior product. There were never any major defects like a security issue; whenever something went squirrelly it was fixed quickly. 

Were you satisfied from a project management perspective?

We were extremely pleased with the caliber of talent Intetics put on our team. The project went smoothly, and the final, underpinning technology is robust, stable and impressive.

We were developing a new product, so the project began with just an original line of code. They introduced us to the agile software development methodology and we would fix any bugs there were along the way. We oversaw the whole project, but they had a project manager and all the developers, so they were fairly self-contained.

We never had any problems with their responsiveness or delayed work. We met with them every morning at 6:30. They were in Ukraine, so we had a nice three hour overlap with them. If something came up, we could fix it in real-time, and it was a very efficient process.

We used Google Hangouts to communicate with them through video conference, and that was critical for us, because we could see everybody on screen. It brought a personal element to it, far better than email communication.

Is there anything that distinguishes Intetics from other providers?

These guys had all of the expertise, and when we said we needed a designer, they were able to get a high-caliber designer within a week and put him on the team. We needed a really sophisticated engineer, and we got a really good engineer quickly.

The quality of Intetics’s engineers and their designers and the speed at which we got them on our team made them a better choice than any company we’ve tried before. They just gave us the ability to ramp up and ramp down really quickly, and we did that multiple times throughout the project. They really became part of our family and our team. Their work was cost effective without sacrificing quality or expertise.

In hindsight, are there areas in which they could improve, or things you'd do differently?

Honestly, I can’t really point to anything. There wasn’t a weak person on the team. Intetics was actually disappointed that they couldn’t give us their top iOS engineer. But the junior guy that they gave us in a matter of three weeks was every bit as good as the top guy, and he wasn’t as expensive either. So I don’t have improvements for these folks. 


---

#### Custom Offshore Development Information Technology Consultancy 
**The Project**
- Services: Web Development
- Project size: Confidential
- Project length: 

**Project Summary**: Intetics has provided various forms of support for a number of ongoing development projects. This has included IT labor services, design, strategy, custom functional development, and date migration. 


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 4.5
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Founder & CEO at Binary Parcels, Inc.
- Industry: Other industries

- Client size: 1-10 Employees
- Review Type: Phone Interview
- Verified

**The Review** — Oct 31, 2014

**Feedback Summary**: The quality of the product delivered has received constant praise. Intetics displayed a consistent and high-quality output and the partnership is expected to continue. 
"" [Intetics provides] cearly higher quality and consistency than other providers in the marketplace.”"

**BACKGROUND**
Could you briefly describe your organization?

I’ve been involved in multiple technology startups, often under the name Binary Parcels, Inc., which that helps companies build out their technology infrastructure.

What is your position?

I’m the owner and founder.

**OPPORTUNITY / CHALLENGE**
Could you describe the business challenges that you were attempting to address when you first approached Intetics? 

The earliest projects involved building a basic Web presence, and through the years, the projects have grown in complexity and value. I’ve continued to work with Intetics on multiple different projects for multiple different clients.

**SOLUTION**
Could you describe the scope of their involvement in greater detail?

It’s mostly technical labor services. They have assisted and recommended in the design and architecture of solutions, but largely it’s IT [information technology] labor services. Most of their work is custom development and testing. I have limited technical knowledge and need to be able to leverage theirs in tandem with design and strategy.

How did you select Intetics as your solution partner?

I’ve known Intetics since before they were even called that, [back when] they were called Web Space Station. So, it’s been quite a long time. We’ve continuously collaborated on projects for 15 years or so.

When was the most recent project completed?

I wouldn’t say we ever really complete a project, per se. We complete certain development phases, but their involvement is ongoing. We rely on them heavily as an extensive of our development capabilities.

**RESULTS & FEEDBACK**
In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the quality of their performance?

We’re either running private businesses, or acting as a solutions provider for commercial companies and, in both cases, we’re unable to disclose exact sort of results. I can tell you that we find the work and the relationship of clearly higher quality and consistency than other providers in the marketplace. So, that would explain why that relationship has gone on for nearly 15 years. Feedback from these various end-users and stakeholders has always remained positive, which is very impressive when you consider all the projects that they’ve been involved with.

When working with Intetics, is there anything you’d consider unique about their strategic approach or development methodology that distinguish them from other vendors?

They seem to have a much lower turnover than other IT groups, which probably means that they’re considered a better employer, and the folks that work there are more satisfied, as opposed to other entities. There are people that I’ve known for the entire span of those 15 years that have been working there. I’d say that also makes them easier to work with because you aren’t always getting new developers and leads on your project that have little or no background experience with your challenges.

In retrospect, are there areas in which you think they could improve as a service provider?

Sometimes, the communication from the project manager is inconsistent, based on the individual. If there were some guidelines as to how the project managers communicated status and what have you, that might be beneficial. But, like I said, it really depends on the individual because we’ve had great project managers in the past, and then less than desirable ones, too. That’s the only real recommendation I could make, based on my experience.


---

#### Custom Software Development for Healthcare Company
**The Project**
- Services: Custom Software Development
- Project size: $10,000 to $49,999
- Project length: Jan. 2024 - Aug. 2025

**Project Summary**: Intetics Inc. developed a software solution for a healthcare company. The team created a computer algorithm to optimize drug combinations with database access to drug-drug interactions.

**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Chief Consultant Neurosurgeon, Healthcare Company
- Industry: Other industries

- Client size: 5,001-10,000 Employees
- Review Type: Online Review
- Verified

**The Review** — Dec 15, 2025

**Feedback Summary**: Intetics Inc. delivered a software solution that performed as expected. The team was professional, courteous, and dependable. Intetics Inc. had a genuine desire to understand the client's needs. Moreover, the team delivered items on time and addressed requests in full.
""Items were always delivered on time, and requests were always addressed in full.""

**BACKGROUND**
Please describe your company and position. I am the Chief Consultant Neurosurgeon of a healthcare company Describe what your company does in a single sentence.Health care

**OPPORTUNITY / CHALLENGE**
What specific goals or objectives did you hire Intetics Inc. to accomplish?Create a computer algorithm to optimize drug combinations with database access to drug-drug interactions

**SOLUTION**
How did you find Intetics Inc.?Online SearchWhy did you select Intetics Inc. over others?Good value for costHow many teammates from Intetics Inc. were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Professional, courteous and dependable service with a genuine desire to understand customer's needs. Highly recommended!

**RESULTS & FEEDBACK**
What were the measurable outcomes from the project that demonstrate progress or success?Software development that performed as hoped for (creating drug combinations balanced for effectiveness and interactions)Describe their project management. Did they deliver items on time? How did they respond to your needs?Items were always delivered on time, and requests were always addressed in full.What was your primary form of communication with Intetics Inc.?Virtual MeetingWhat did you find most impressive or unique about this company?Courtesy and professionalism.Are there any areas for improvement or something Intetics Inc. could have done differently?N/A


---

#### DevOps CI/CD Staff Augmentation for DevSecOps Solutions Co
**The Project**
- Services: IT Staff Augmentation
- Project size: Confidential
- Project length: Feb. 2020 - June 2024

**Project Summary**: Intetics Inc. provided staff augmentation services for a DevSecOps solutions company. The team offered full stack development and testing services for the client's CI/CD development organization.

**Review Rating**: 4.5
- Quality: 4.5
- Schedule: 5.0
- Cost: 4.5
- Willing to Refer: 4.5

**The Reviewer**
Chief of Staff, DevSecOps Solutions Company
- Industry: Other industries

- Client size: 501-1,000 Employees
- Review Type: Online Review
- Verified

**The Review** — Sep 24, 2024

**Feedback Summary**: Thanks to Intetics Inc.'s efforts, the client obtained the support they needed. The team was reliable and adapted well to the client's communication throughout the engagement. Intetics Inc. demonstrated support for their employees and scaled the team as needed to ensure minimal work disruptions.
""They have been a reliable partner, providing the support we need for our contracting needs.""

**BACKGROUND**
Please describe your company and position.I am the Chief of Staff of a DevSecOps solutions companyDescribe what your company does in a single sentence.We build DevSecOps solutions.

**OPPORTUNITY / CHALLENGE**
What specific goals or objectives did you hire Intetics Inc. to accomplish?Staff Augmentation for CI/CD Development Organization

**SOLUTION**
How did you find Intetics Inc.?OtherWhy did you select Intetics Inc. over others?OtherHow many teammates from Intetics Inc. were assigned to this project?30Describe the scope of work in detail. Please include a summary of key deliverables.Intetics Inc. provided software development services supporting all our major business units. The team provided full stack development and testing alongside our team of full time engineers.

**RESULTS & FEEDBACK**
What were the measurable outcomes from the project that demonstrate progress or success?Intetics has been a great partner for our hiring needs in the eastern European region especially in Ukraine. They have been a reliable partner, providing the support we need for our contracting needs. They are very responsive to our changing needs.Describe their project management. Did they deliver items on time? How did they respond to your needs?They seem to adapt to our modes of communication pretty well. Which happens to be Slack and email. In this case.What was your primary form of communication with Intetics Inc.?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They supported their employees who spread across the rest of Europe. With very little disruption to work.Are there any areas for improvement or something Intetics Inc. could have done differently?In some cases they have brought on employees who had significant communication issues due to language barrier. It would help if they could train their employees in english language before they are onboarded.


---

#### UI/UX Design & Custom Dev for FinTech SaaS Company
**The Project**
- Services: API Development, Custom Software Development, UX/UI Design
- Project size: $200,000 to $999,999
- Project length: Jan. 2022 - Ongoing

**Project Summary**: A fintech SaaS company has hired Intetics Inc. to redesign their program. The team has enhanced the UI/UX dashboard and tested new scenarios to automate the financial algorithm.

**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
CFO, FinTech SaaS Company
- Industry: Financial services

- Client size: 1-10 Employees
- Review Type: Online Review
- Verified

**The Review** — Jan 18, 2024

**Feedback Summary**: Thanks to Intetics Inc.'s high-quality work, the client's products are performing better than ever. The team is always available and willing to help with time-sensitive issues. They're intelligent, patient, proactive, and incredibly skilled. Overall, their service has been outstanding. 
""The members of the team are all incredibly valuable. Everyone has a very strong skill set.""

**BACKGROUND**
Please describe your company and position.I am the CFO of a financial services company Describe what your company does in a single sentence.SaaS in the fintech industry

**OPPORTUNITY / CHALLENGE**
What specific goals or objectives did you hire Intetics Inc. to accomplish?Automate financial algorithmRedesign UI

**SOLUTION**
How did you find Intetics Inc.?Online SearchWhy did you select Intetics Inc. over others?Ability of Alexey to understand our projectHow many teammates from Intetics Inc. were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We approached Intetics to fix a few areas in our financial software program. Once we understood the breadth of their experience, we hired them to redesign our entire program, enhance the UI/UX dashboard, and test new trading scenarios. Their team delivered, and continues to deliver on all fronts. They are trustworthy, hardworking, inventive and accomplished.

**RESULTS & FEEDBACK**
What were the measurable outcomes from the project that demonstrate progress or success?The success of the project is entirely driven by how well the program performs. Through the collaboration with the Intetics team, our product performs better than ever.Describe their project management. Did they deliver items on time? How did they respond to your needs?The project manager, KO, is incredible. He is the reason for the success of our project. He is ALWAYS available and helps with any time-sensitive issues with our program. He is extremely intelligent, patient and proactive. The members of the team are all incredibly valuable. Everyone has a very strong skill set.What was your primary form of communication with Intetics Inc.?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The team membersAre there any areas for improvement or something Intetics Inc. could have done differently?None.


---

#### Custom Software Dev & UI Design for Software Company
**The Project**
- Services: Custom Software Development, UX/UI Design
- Project size: Less than $10,000
- Project length: May 2022 - Dec. 2023

**Project Summary**: A software company has hired Intetics Inc. to develop a clickable prototype for their web-based software app. The team has also designed the UI for the solution.

**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Executive, Event Simpli
- Industry: Other industries

- Client size: 1-10 Employees
- Review Type: Online Review


**The Review** — Sep 21, 2023

**Feedback Summary**: Intetics Inc. has adeptly delivered the project on time and within budget. They've been highly responsive to the client's concerns and provided them with stellar guidance throughout the engagement. Although they could improve communication, the service provider's aesthetic designs are commendable.
""Intetics Inc. was incredibly responsive to my needs and requests.""

**BACKGROUND**
Please describe your company and position.I am an executive at Event SimpliDescribe what your company does in a single sentence.Fundraising management software for nonprofit organizations.

**OPPORTUNITY / CHALLENGE**
What specific goals or objectives did you hire Intetics Inc. to accomplish?Develop a prototype for our software applicationDevelop the software

**SOLUTION**
How did you find Intetics Inc.?ReferralWhy did you select Intetics Inc. over others?High ratingsPricing fits our budgetGood value for costReferred to meHow many teammates from Intetics Inc. were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Intetics designed the user interface and logic for a clickable prototype of a custom web-based software application and paired mobile application. They also provided in detail the necessary components, timelines, and budgets for full development.

**RESULTS & FEEDBACK**
What were the measurable outcomes from the project that demonstrate progress or success?A clickable prototype and development plan, timeline, and budget.Describe their project management. Did they deliver items on time? How did they respond to your needs?Intetics Inc. was incredibly responsive to my needs and requests. They also provide stellar guidance and suggestions on how to accomplish goals.What was your primary form of communication with Intetics Inc.?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?How responsive they were to requests and the guidance they gave. Their aesthetic design is also impressive.Are there any areas for improvement or something {provider_name} could have done differently?There were sometimes language/cultural challenges in communication as I was working with developers and designers in Belarus. However, the Intetics team was committed to fully understanding the situation and any extra effort needed actually helped make the project stronger as it clarired the goals for everyone.


---

#### Custom Software Development for Cybersecurity Company
**The Project**
- Services: Custom Software Development
- Project size: $10,000 to $49,999
- Project length: Sep. 2022 - Ongoing

**Project Summary**: Intetics Inc. is developing the components of a cybersecurity firm's vulnerability management platform. They've conducted discovery sessions, checked the current app, and listed all the client's requirements.


**Review Rating**: 4.5
- Quality: 4.5
- Schedule: 4.5
- Cost: 4.5
- Willing to Refer: 4.5

**The Reviewer**
CEO, Satius Security
- Industry: Other industries

- Client size: 11-50 Employees
- Review Type: Online Review
- Verified

**The Review** — Oct 10, 2022

**Feedback Summary**: Intetics Inc. communicates effectively throughout the development process. They also impress the client with their responsiveness, reasonable rates, and experience in various technology stacks.
""Their responsiveness and pricing are impressive.""

**BACKGROUND**
Please describe your company and your position there.

I am the CEO of a US based provider of cybersecurity solution and services. focused on enterprise and government sectors.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire Intetics Inc.?

We hired Intetics to provide the development of certain components for our Vulnerability Management Solution

**SOLUTION**
How did you select this vendor and what were the deciding factors?

experience in technology stack and efficiently in communication

Describe the project in detail and walk through the stages of the project.

After a series of meeting and going through the current application, we developed a list of all requirements. Intetics provided estimations and documented deliverables

How many resources from the vendor's team worked with you, and what were their positions?

in total, 3:

project manager
	designer
	QA manager


**RESULTS & FEEDBACK**
Can you share any outcomes from the project that demonstrate progress or success?

N/A

How effective was the workflow between your team and theirs?

The project manager has been effective in communicating throughout all phases of the work

What did you find most impressive or unique about this company?

Their responsiveness and pricing are impressive.

Are there any areas for improvement or something they could have done differently?

N/A


---

#### Mobile App Dev for Virtual Assistant Vendor
**The Project**
- Services: Mobile App Development
- Project size: Confidential
- Project length: July 2014 - Ongoing

**Project Summary**: A virtual assistant vendor hired Intetics Inc. to supplement their mobile app development efforts. They are tasked with developing the app's backend and assisting the client in further improving the product.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 4.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
CEO, Sensely
- Industry: Other industries

- Client size: 11-50 Employees
- Review Type: Online Review
- Verified

**The Review** — Jul 26, 2021

**Feedback Summary**: Exhibiting their flexibility and dedication to getting things done efficiently, Intetics Inc. has proven themselves to be a reliable development partner. The team boasts not only the necessary skillsets for the project but also the right price and processes to effectively fulfill the client's needs.
""I am impressed with their flexibility, quality of their talent, and desire to get things done efficiently and on time.""

**BACKGROUND**
Please describe your company and your position there.

Sensely is a digital virtual assistant vendor providing healthcare and insurance services to patients and members worldwide. I am Sensely's Co-Founder and CEO.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire Intetics Inc., and what were your goals?

We hired Intetics to support our mobile app development and backend. The goals were to create a highly differentiated, unique product at a reasonable price.

**SOLUTION**
How did you select this vendor and what were the deciding factors?

We talked with many different vendors and discovered that Intetics had a perfect combination of quality people, processes, and prices which were appropriate for our company to succeed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The product is constantly evolving and the Intetics team basically works with our own staff to keep our innovation moving forward.

How many people from the vendor's team worked with you, and what were their positions?

About 10 positions in total including mobile development, QA, DevOps, and backend development.

**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?

ongoing

Describe their project management style, including communication tools and timeliness.

Jira tickets are the most common form of assignment complemented by slack and email.

What did you find most impressive or unique about this company?

I am impressed with their flexibility, quality of their talent, and desire to get things done efficiently and on time.

Are there any areas for improvement or something they could have done differently?

None


---

#### Database Testing for SaaS Company
**The Project**
- Services: Custom Software Development
- Project size: $10,000 to $49,999
- Project length: Dec. 2020 - Ongoing

**Project Summary**: Intetics Inc. is continually testing a SaaS company's database to check for bugs and usability. Their service also includes refining these problems for an upcoming launch.


**Review Rating**: 4.5
- Quality: 4.5
- Schedule: 4.0
- Cost: 4.5
- Willing to Refer: 5.0

**The Reviewer**
Owner 
- Industry: Other industries

- Client size: 1-10 Employees
- Review Type: Online Review
- Verified

**The Review** — May 6, 2021

**Feedback Summary**: The client describes Intetics Inc. as an extension of their own team. Not only do they assure updates for progress, but they also deliver them in a transparent and concise manner. Although the project hasn't been launched to the public market, the client is satisfied with the current progress.
""Their developers are deeply involved in the process."
"

**BACKGROUND**
Please describe your company and your position there.

Saas Company, I am the owner

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire , and what were your goals?

We used them to undertaking testing and bug fixing as well as migrating our database.

**SOLUTION**
How did you select this vendor and what were the deciding factors?

We found them online when went out to a few different companies and we though they where best value.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Fully tested and producing ready Saas product

How many people from the vendor's team worked with you, and what were their positions?

There was 4 in the main team 2 developers one tester and the PM

**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have not gone to market yet so to be confirmed

Describe their project management style, including communication tools and timeliness.

Their developers are deeply involved in the process. They're good at keeping us up to date, we have calls every 2 days.

What did you find most impressive or unique about this company?

We felt part of the team which was really good for transparency and alike.

Are there any areas for improvement or something they could have done differently?

At the start we just needed a bit more clarity around certain issues but this was rectified once we raised it


---



## Portfolio & Awards


### Apps for the Leading German Educational Platform
Client
A leading German educational social network that developed an interactive web portal to overcome social challenges through the collaboration of students, parents, teachers, and businesses.
Challenge
To develop server applications with the two Mob Apps, web client, and server-side and integrate the Apps with the current platform.
Benefits and Results

The product was developed from scratch, and it fully meets Clients’ needs and parameters.
These Android and iOS Apps help potential job seekers browse and get recommended jobs, and easily apply for hundreds of thousands of openings on the go.
The Client was satisfied with the end result and released the product on the global markets.
Intetics cooperated with the Client for 10 months.

Quick Facts

10 months of successful cooperation
The Client is able to concentrate on customers and on providing quality service

Technologies
Ubuntu 20.04.2 LTS / Runtime: Java 11, Docker 20.10.7 / PostgreSQL 13.4 / spring-boot, opencsv, lambok / Firebase Push, Twilio, SevDesk / OS: web, iOS, Android / Dart and Flutter SDK
Download Full Version
Functional iOS and Android Apps for the Leading German Educational Platform That Brings Together Students, Business, Schools, and Parents - Intetics


### Automation and Issues Detection for Big EU Railway
Client
A state-owned railway operator and infrastructure corporation, having a 45% share of railway transportation throughout the EU.
Challenge
Time and resources-effective defect detection throughout the railway network. The full-cycle project development from concept to implementation, testing, and support.
Benefits and Results

90% accuracy by the autodetection of railway objects on drone images.
Significant increase in quality, speed, and efficiency of the inventory process.
Decrease in accidents, thanks to timely conducted inventory and maintenance.
The obtained sophisticated solution developed in the shortest possible period saving 30% of the development costs.

Quick Facts

Validation dataset maintaining 90% accuracy
Saving 30% of costs thanks to automation
Developed and implemented 100% of the Client’s needs
Ongoing cooperation to keep developing the Client’s business

Technologies
Python / PyTorch / PyTorch Lighting / TorchMetrics / TorchVision / Shapely
Download Full Version
Intetics Solution Empowered a Big EU Railway Company to Detect Infrastructure Issues and Automate the Inventory Processes, Reducing Costs. - Intetics


### A Remote Team for a Powerlines Management Company
Client
A global electricity network mapping company specializing in the optimization of powerlines and corresponding structures using remote sensing capabilities.
Challenge
Client’s fast-paced projects for end users demanded considerable resources for data processing and collection to distribute the workload and meet the deadline.
Benefits and Results

Saving 30% of the cost of the short-term project.
Custom data processing solutions, ready to implement for future Client projects.
The Classified Point Cloud, Digital Terrain Model, Orthomosaic, CAD plan with extracted features, and workflow automation accelerated data processing by 65%.
The project was implemented within 2 weeks.

Quick Facts

72 km of LiDAR data processed
Highly specialized classification with ~50 industry specific classes ready to implement in other projects
Automated feature extraction to reduce data processing time by 65%
Project costs reduced up to 30% with 2-week turnaround time

Technologies
Global Mapper / TerraSolid / Python
Download Full Version
A Remote In-Sourcing® Team Helped a Powerlines Management Company Cut Data Processing Time by 65% - Intetics


### Digital Ecosystem for an International Seller
Client
Brava LLC is an American company specializing in a self-titled product, a proprietary non-surgical cosmetic body shaping system. Brava sells the shaping system worldwide.
Challenge
Optimized business processes and customer support integrated into a digital ecosystem with user data tracking, a website with B2B & B2C components, and CMS.
Benefits and Results

Brava LLC increased customer satisfaction, which resulted in revenue growth.
Customers can easily view their progress, source product info, reach customer support via the AskBrava™ helpdesk.
The project and marketing efforts achieved impressive commercial success: 450K website visitors annually, 12K+ BRAVA system units sold, 7 offices worldwide.

Quick Facts

The digital ecosystem helped to increase the company’s revenue
7 new regional offices opened
Over 12,000 Brava units sold
450,000 website visitors per year

Technologies
Windows NT/2000 Server / IIS 4.0/5.0 / SQLServer 7.0 / Visual C++ / ASP / Java / HTML / JavaScript / TAPI / Windows Media / VoiceXML
Download Full Case Study version:
Digital Ecosystem for an International Seller Resulted in an Improved Customer Experience and Revenue Growth - Intetics


### One of the Biggest Health Portals in the USA
Client
A Healthcare company that unites a group of clinics. Was founded by a successful physician who recognized that existing practice management and marketing tools did not work together to help practices, practice groups, and hospitals develop their businesses.
Challenge
Finding the right experienced Software vendor in HealthTech.
Benefits and Results

Creation of the digital business from scratch: from idea to execution.
The Client`s previous attempts to build the system failed due to the previous vendors’ skill shortages.
The new system serves 5,000,000 people on an annual basis, with this number continuing to grow.
The first version of the system was delivered in under 10 months after project kick-off.

Quick Facts

10 years of continuous cooperation
Designed and implemented 100% of the Client’s products
The Client can concentrate on their medical business rather than the technical details

Technologies
AWS / Microservices / .NET Core / React / SignalR / WebRTC / Entity Framework / Swift / Kotlin / HTML5 / Java / JavaScript / TypeScript / PHP / WordPress / Kazoo / Google Speech to text / Web sockets / OpenCV / Vaintiv / ZeroBounce / xUnit / MS
Download Full Case Study version:
Intetics Remote In-Sourcing Team Created and Supports One of the Biggest Health Portals in the USA, Serving 5m People a Year - Intetics


### Remote Team to Process 7,000 km of Road Data
Client
The Client is a global company specializing in the large-scale and systematic visualization of environments based on 360° panoramic photographs and LiDAR data.
Challenge
The Client’s main focus was on gathering data for further processing within a limited timeframe. The Client lacked a processing team to perform the task on time.
Benefits and Results

Fully extracted data from 7,000 km of roads for further processing within 4 months.
A scalable Remote In-Sourcing® team ready to the new transportation projects with a max roll-out time of 2 weeks.
Outstanding levels of quality, 97% and 100% for each delivery area, overall 95% quality target, and reduced QA costs by 63%
The team of 150 specialists was ready within 1.5 months.

Quick Facts

7,000 km of extracted features
From building team do delivering full project – 4 months
Costs reduced up to 63%
95% quality target reached
Ramp up the remote team of 150 people for less than 1.5 months

Technologies
Proprietary Client’s Software
Download Full Version
Remote In-Sourcing® Team of 150 FTE Enabled Mobile Mapping Company to Process 7,000 km of Road Data and Reduce QA Costs by 63% - Intetics


### ML Algorithm That Recognizes Human Emotions
Client
The Client is a UK-based wearables development company.
Challenge
Launching a wearable for sports fans, to enrich the product with an emotional-response feature, and to develop a machine learning algorithm for emotion recognition by a team of experts.
Benefits and Results

The implemented algorithm confirmed that the recognition of emotions from the data of biosensors is possible and works.
Sports fans can now share their emotional reactions to sports events via wearables.
The algorithm allowed to add the innovative feature to the product and thus boost customer loyalty to the product.
The solution was delivered in time, regardless of the short timeframe.

Quick Facts

Valence of an emotion and the arousal level are recognized
The model is edge-computing ready  and optimized for wearables
As a result of Intetics’ research, the hardware cost was optimized

Technologies
GNU Octave / C# .NET
Download Full Version
Intetics Created a Machine Learning Algorithm That Recognizes Human Emotions To Improve Wearables for Sports Fans - Intetics


### Developing Features for Insurance For 10+ Years
Client
The Client is a financial services company serving the middle-income market in the Americas that pioneered the “Buy Term and Invest the Difference” philosophy encouraging income protection.
Challenge
Constant enrichment of a cloud-based platform that collects and analyzes data with new tools and features, as well as Mobile App Development.
Benefits and Results

Intetics can quickly develop new tools, features, and innovative insurance products for the Client to remain among industry leaders.
The Client now launches more products that have a fast time to market.
The Client quickly expands across all markets in the Americas.
The first product was released within 3 months of the contract signature.

Quick Facts

10+ years of continuous cooperation
300+ completed projects
Quick delivery of digital solutions

Technologies
AngularJS / ASP.NET Core / React / C# / Java Script / Entity Framework / Swift / Java / HTML5 / Kotlin / Mongo DB / MS Azure / React / Selenium / Web API / Webpack / NestJS / Kubernetes / Docker / PostgreSQL / Redis
Download Full Case Study version:
Developing New Features and Tools For 10+ Years to Launch Innovative Solutions for an Insurance Company - Intetics


### Enriched DataBase for Foodservice Professionals
Client
A recognized worldwide leading platform for content creation, design, quoting and project management for foodservice professionals in over 80 countries across Europe, Asia, North and South America.
Challenge
The need of the team to process a huge amount of data in a short time to keep his platform up-to-date and more useful for end-users.
Benefits and Results

The database was enriched by 20% with quality information, the time spent for QA and management was minimized.
The project started quickly and delivered results ahead of schedule.
Partial process automation allowed to exceed the Client’s expectations.
Data on 90 000+ products from various sources was accurately entered for each component.

Quick Facts

2 weeks run-up
4 months of productive cooperation
90,000+ products added to the database
All technical tasks were delegated to ODT®

Technologies
Data Collection and Processing tools / Python
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The Leading Platform for Foodservice Professionals Operating in 80 Countries Enriched Its Database by 20% With Quality Data within 4 Months - Intetics


### Multi-Functional Platform Improves User Journey
Client
Conversity is a global leader in Intelligent Guided Selling. The B2B company offers customer personalization technology that improves engagement, cross-selling, and multiplies conversion rates by X5.
Challenge
To develop a Guided Sales Platform that combines sources of customer and product data to improve and simplify customer journey across channels.
Benefits and Results

The platform became an effective tool for boosting conversion for the Client’s customers.
The end-users receive relevant recommendations and can access add-on opportunities.
Every update helps get the most out of the platform and design customer journeys that enhance loyalty.
An initial version of the solution was delivered in less than 1 year.

Quick Facts

5+ years of continuous cooperation
Designed and implemented 100% of the software platform
World-class customer journey experience
The initial version of the platform was developed in less than 1 year

Technologies
AngularJS / Java / JavaScript / AWS / Spring / MySQL / Elasticsearch / cometD / Apache / Apache PDFBox / Amazon EC2 / Amazon RDS / jQuery
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In Less than 1 Year, the Global Leader in Intelligent Guided Selling Received a Multi-Functional Platform for Improving the Customer Journey - Intetics


### Optimized MSSQL Database for Insurance Provider
Client
The Client is an international insurance provider, one of the leaders in the industry.
Challenge
The Client needed to reduce API maintenance costs of the existing MSSQL database and tackle its complexity to improve data sharing with the internal app to deliver seamless and quick access to customers’ data.
Benefits and Results

New features and API were built without negatively affecting the existing legacy API and end clients.
Operational costs to run and maintain MSSQL database on EC2 instance reduced.
More reliable and scalable database as a result of the optimization.
It took 2 months to build the solution, migrate all data, and launch a new API for end-users.

Quick Facts

Intetics Cloud Solutions CoE involved
Solution delivered within 2 months
Maintenance costs reduced
Legacy API performance improved
The updated database is scalable and capable of handling 200 concurrent connections

Technologies
Python / Lambda / API Gateway / Aurora Serverless / CodeBuild / CodePipeline / CloudWatch AWS services
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Leading Insurance Provider Optimized the MSSQL Database to Reduce Maintenance Costs and Improve Reliability - Intetics


### Geofencing of 5 B Sq Ft for a Global SaaS Company
Client
Gyana is an award-winning Big Data and AI company developing innovative SaaS products for the retail, finance, and real estate sector.
Challenge
The creation of an object database with great coverage and a high accuracy of polygon boundaries and locations. The process required special expertise in the field of data processing.
Benefits and Results

The Client provided end-users with data and analytics on human mobility within the requested territory. ​
The product was developed in 2 years and brought many honors to the Client.
The geofencing and data quality control met all Clients’ expectations. After a year, Intetics provides similar services to a new client owing to Guyana’s recommendation.

Quick Facts

2 years of continuous cooperation​
Over 5BN sq ft were geofenced in 5 countries​
Different objects types were analyzed with the same high-level accuracy

Technologies
SQLite / SpatiaLite / PostgreSQL / PostGIS / Python / BeautifulSoup
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Geofencing of 5 Billion Sq Ft for an International SaaS Developer to Create a Database of Retail Venues in the UK, US, Russia, Germany and Sweden - Intetics


### Self-Service Portal for a Global Hotel Chain
Client
A USA-based multinational company with a powerful portfolio of 30 brands and 7,000+ properties in the hospitality domain that operates, franchises, and licenses lodging.
Challenge
An internal startup – a self-service portal for a new type of lodging to test a new business model of delivering customer service during COVID-19.
Benefits and Results

With the new self-service portal, the Client adapted to the COVID-19 limitations and created a new way to serve customers.
Mobile, web and desktop experiences were connected.
The Client increased revenue and started a new line of services for the end-users.
MVP phase was completed in 4 months, the first official version was delivered in 8 months.

Quick Facts

Project was developed in 8 months
100% of software design and implementation was performed by Intetics team
At the MVP stage real customers started to use the portal

Technologies
AngularJS /.NET Core / Java Script / C# / MS Azure / Entity Framework / Docker / Kubernetes / SQL / HTML5 / Selenium / Web API / xUnit / PostgreSQL / Jenkins / GIT
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Self-Service Portal for An International Hotel Chain Operating in 130+ countries - Intetics


### Automation of Invoices and Credit Notes in SAP
Client
The Client is a UK-based company operating dozens of branches. The Client’s specialty is Lean (JIT) consulting and training programs.
Challenge
The Client’s mission is to create an inclusive workspace environment by developing programs supporting people with disabilities into mainstream employment in other businesses.
Benefits and Results

Business results of the automated process were sufficient in cost reduction, quality increase, and total error elimination, rocketing SLA performance.
SLA performance increased 3.5 times. Before RPA solution implementation, it took 7 days to carry out the whole process. Now it takes only 2 days.

Quick Facts

The 12-step management process automated in 1.5 months
Execution improved by 75% regarding the time resources spent and by 71% in terms of SLA performance
The process of invoice management sped up 3.5 times
Manual errors decreased to 0%

Technologies
UiPath / Excel / SAP
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Supporting Employees with Disabilities in the UK – Automation of Invoices and Credit Notes in SAP - Intetics


### Next Gen Trading Platform and Digital Wallet
Client
An international investment and financial institution specializing in streaming, entertainment, and security systems.
Challenge
The Client aimed to create its own cryptocurrency that should become widely adopted, alongside a digital wallet and wanted a trading platform with exchange features.
Benefits and Results

Wallet – a next-gen payment & trading system also being a crypto management platform.
Wallet was recognized as the most user-friendly solution of the year.
Cashless transactions & transparency are some of the most imperative features of the wallet.
The project was implemented within 12 months, 3 months faster than planned.

Quick Facts

In less than 12 months the solution was implemented
The system and its flows were developed 100% from scratch
The ODT was in charge of the whole process, from development to implementation

Technologies
React / ASP.NET Core / Entity Framework / HTML5 / JavaScript / Web API / AWS / SQL / Lambda / Swift / Kotlin
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Development of a Next Generation Trading Platform and Digital Wallet, Supporting Fiat and Cryptocurrencies, in 12 Months - Intetics


### E-Learning Company Save 22% of Redevelopment Cost
Client
The Client is a US-based education and technology company, as well as a leader in the education domain.
Challenge
To innovate the Client’s e-learning platform, increase their user base and grow market value a profound platform’s technical capabilities and business efficiency assessment was required. 
Benefits and Results

TETRA’s assessment showed that the platform needed tech enhancement.
Due to Intetics’ recommendations, the Client enhanced the platform and delivered better service.
The improvements affected user-base growth by 17.3% and allowed cutting costs by 22%.
Being impressed by the approach, the Client asked for workshops for the team to transfer the knowledge.

Quick Facts

17.3% user-base growth
22% reduction in redevelopment costs
10 test automation tools used
17 certificates & standards used for checking

Technologies
Java / MySQL / Angular / Spring Boot / jQuery / Git / Jenkins
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Technical Debt Reduction Service TETRA Helps E-Learning Company Save 22% of Redevelopment Costs - Intetics


### Precise Geofencing Improves Retail Business
Client
A UK award-winning Big Data & AI company with innovative SaaS products provides marketing analysis services in different sectors, including retail, finance, real estate.
Challenge
The Client’s analytics tool needed data that couldn’t be purchased or licensed. Its collecting required a lot of qualified spatial analysts’ work and team to mark precise boundaries on a map.
Benefits and Results

With the data gathered by Intetics, the Client’s model reached the required level of analysis and forecast accuracy.
The Client has successfully launched the analytics platform.
The predictable monthly output allows for faster scaling to the new markets.
It took only 6 months of collaboration to launch a beta version of the service.

Quick Facts

Over 60,000 objects were geofenced
The data collection was performed in Europe, North America, and the Middle East
The Client was able to concentrate on the product development, not spatial analytics

Technologies
QGIS / PostGIS
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Precise Geofencing Improves Retail Business with Shoppers’ Behavior Analysis Inside Malls and on the Streets - Intetics


### Scale the User Base of One of the World’s Top CRM
Client
A software development company in California with an award-winning CRM system delivered via web app, mobile app, plugins and used in 120 countries.
Challenge
The project’s needs demanded infrastructure, resources management and top-level engineers with expertise both in custom software development and scalability.
Benefits and Results

The Client received dozens of the world’s famous awards – CRM Market Leader, CRT Excellence Award, CRM Watchlist, and many others.
The CRM architecture was scaled to be used in 120+ countries and optimized with high-end technologies to meet the Client’s business requirements.
Long-term partnership with Intetics and 10+ years of project development.

Quick Facts

10+ years of continuous cooperation
The Offshore Development Center managing all aspects of the project was created
CRM scalability – users from 120+ countries
Top Remote In-Sourcing Team® members received an opportunity to advance their career in the Client’s organization

Technologies
Open Source stack / PHP / AngularJS / JavaScript / React / RESTful / SOAP Web Services / Elastic Search (FTS) / Ruby / DB2 / Oracle / MSSQL / MySQL / Mongo DB / RabbitMQ / Python / Go / AWS
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Customer Relationship Management Systems - Case Study - Intetics


### Automatic Parking Sign Recognition Model
Client
The Client delivers innovations for the automotive & transportation industries, such as real-time parking and traffic information and solutions for AV’s safety testing and deployment.
Challenge
Building a web service with ML pipeline to automate data processing for parking sign recognition.
Benefits and Results

The algorithm identifies 85%+ of signs on the streets in the city, 90%+ identified correctly.
All the ML and data processing algorithms were implemented in a single web app with a detailed description of the model and project documentation.
The Client received a solution that automated parking sign detection and reduced the workload.

Quick Facts

Semi-automatic data labeling
Recognition of unstandardized parking signs with texts
90%+ accuracy of recognition

Technologies
Python / Flask / Tensorflow / Keras / OpenCV / Scikit-learn / Tesseract / AWS
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Model Development for Automatic Parking Sign Recognition – 90% Accuracy Including Recognizing Unstandardized Signs - Intetics


### Brand-New App to Simplify Surgery Preparation
Client
An entrepreneur in the medical field with the idea to facilitate orthopedic surgeries and improve the process of selecting proper joint-replacement products.
Challenge
A tablet & desktop app integrated with X-ray management systems, with multi-user access and syncing capabilities using secure cloud solutions and a simple UI\UX.
Benefits and Results

The continuously maintained, highly specialized app enables to select hardware faster and accurately.
Received FDA affirms the solid QA and development standards.
The ODT® allowed the founders to focus on the promotion relieving from building their own tech team.
The startup was seen as a success and was acquired by a medical software giant.

Quick Facts

40-50% cost reduction with cross-platform development vs. development for each platform
50% reduction in total development costs using efficient technologies
Intetics helped the Client to sell the product to Zimmer/Biomet

Technologies
AWS / Microservices / C# / .NET / Angular / Java Script / Entity Framework / Web Api / Objective C / Java / REST / Windows Server / Microsoft SQL Server / C++
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Medical Startup Relies on Intetics to Create a Brand-New Application to Simplify Surgery Preparation - Intetics


### Updating, Filling and Maintaining the POI Database
Client
The Client delivers navigation and location-based services, its smart platform allows combining innovative in-car features with a connected experience.
Challenge
The Client intended to collect and analyze POIs keeping the database up-to-date. The project required the lowest cost model along with the highest accuracy of data.
Benefits and Results

The Client regularly obtains upgraded data for improving the quality of services, maintaining a leading position on the market.
Analysis and verification of linguistic data improve the work of the system’s search engines.
x3 cost reduction due to the synergy of process automation, Remote In-Sourcing Team model, and open source usage.

Quick Facts

Data validation process cost – reduced by 60%
Keeping the database up-to-dated allows the Client to maintain a leading position on the market
The Client received a high-quality set of works, performed at a reasonable cost

Technologies
Field Data Collection Services
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Collecting, Updating, Filling and Maintaining the POI Database for a Global Navigation Corporation - Intetics


### World Recognizable E-mail Marketing Tool
Client
A global market leader in the email marketing segment developing marketing automation and analytics software, consulting and implementation services.
Challenge
The database platform, SQL Server, gets hit by the email creation traffic and reports. The Client required a team experienced in DB development and QA.
Benefits and Results

Huge expertise combined with a lower price for contractors compared to local engineers.
The Client’s products have successfully migrated from IBM Netezza to Oracle Exadata MPP.
The challenge of the balance of quality versus on-time delivery was resolved.
Intetics was also involved as a Professional Services provider for custom implementations.

Quick Facts

10 years of continuous cooperation
Intetics developed most of the challenging processes related to Data Bases
The stable platform capable of delivering 5 million emails a month

Technologies
AngularJS / React / C# / .NET / MS SQL Server 2008-2012 / Oracle Exadata / TFS / GitHub / nUnit / Selenium WebDriver / Team City / TACOS / AWS / S3 Bucket / .NET Core
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Developing One of the World Most Recognizable E-mail Marketing Tools - Intetics


### Creating a BIM Model For a Big Shopping Center
Client
A big shopping center that needed a professional developer of BIM models for purposes ranging from visualizations to engineering systems.
Challenge
The Client required a BIM model of the interior of a shopping center for the redevelopment of the premises, advertising, visualizations for tenants. There were not even drawings of the building.
Benefits and Results

The solution provides real-time access to relevant field information.
Users receive all the information needed, see changes and predicted trends.
The system was implemented by the Client’s customers to save time on searching and preparing reports.
12 international experts, 11000 fields analyzed, 1068000 observed hectares, 387 customers.

Quick Facts

A model of the shopping center was created in less than a week
In addition to architecture, the model included the location and models of all light sources
The area of the premises that were modeled was about 5000 sq.m.

Technologies
BIM-model / Cloud / Laser Scan / Special Camera / Computer Vision
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Creating a BIM Model For a Big Shopping Center From a Laser Point Cloud - Intetics


### App for Farmers against Climate-Related Disasters
Client
Agvesto offers parametric insurance protection to farmers and agricultural businesses against climate-related natural disasters.
Challenge
The Client was intent on creating an app for agronomic data consolidation into a local database. The data should be analyzed and delivered to app users in a format that would make farm management easier.
Benefits and Results

The solution is used successfully in 4 countries with expanding precision farming markets: Ukraine, India, Sri Lanka, United Kingdom.
The app works flawlessly on all platforms and all devices. Up-to-date data allows informed decision-making.
The Client continues to rely on Intetics for support and the future development of the web app.

Quick Facts

4 countries covered
Full process automation
100% compliance with various platforms
7+ Years of continuous cooperation

Technologies
PHP / JS / SQL / Postgres / HTML / CSS / Google Maps API / JIRA
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A Precision Agronomics Startup Created an App for Farmers against Climate-Related Natural Disasters Used in 4 Countries - Intetics


### Field Data Collection and Build-in-Place Teams
Client
The Client provides software solutions to automobile and navigation system hardware manufacturers and generates products across mobile advertising, printing GIS, R&D industries.
Challenge
The Client`s digital mapping solution required data collection in specific or hard-to-reach places and experts team.
Benefits and Results

The project is still ongoing. With the help of the ODT, the Client’s database has already increased by 7%.
The Client’s requirements were 100% fulfilled, and the surveys in hard-to-reach regions were carried out in time and without a loss of quality.
The Client was able to save up to 20% of the allocated budget.

Quick Facts

15% of the total volume of work – 500,000 km was carried out by Build-In-Place Teams
Covered 75,000 km (45,000+ m) of European highways 5,5 mln high-quality pictures were received
20Tb of data were collected and processed
With the Intetics model, it took 2 days instead of 7 for an employee adaptation

Technologies
Field Data Collection Services
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Field Data Collection Services and Build-in-Place Teams – 30k+ MI. Of North American Highways and 27k+ KM of Europe Surveyed in 3 Months - Intetics


### Special Data Processing Center for Mapping Leader
Client
The Client is a world leader and a pioneer in location technology, having the largest market share in navigation services, operating across 56 countries.
Challenge
To build a data processing center to enhance the Client’s mapmaking capabilities in Eastern Europe. The Client required a partner to process geodata quickly and cost-effectively.
Benefits and Results

The Client expanded in Eastern Europe and was recognized as #1 company in the location service industry.
The reliable partner provides outstanding services, cuts costs, and improves every aspect of work.
The ODT was staffed with highly qualified GIS specialists in a mere four months, which is twice as fast to set up a similarly functional center.

Quick Facts

12 years of continuous cooperation
Participation in multiple projects all over the world, including cutting-edge assignments
The Client successfully expanded its footprint in Eastern Europe

Technologies
ArcGIS/ QGIS/ Jira/Confluence
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For 10+ Years, Intetics Operates the Data Processing Center To Expand the Global Footprint of the World Leader in the Mapping Industry - Intetics


### Improved Education Programs for Data Management
Client
A leading provider of software and services for K-12 education in the USA. The Client’s products helped automate the education planning and manage Medicaid billing.
Challenge
The Client’s team needed more expertise in specific technological domains for software development and systems integration.
Benefits and Results

The Client expanded the product offering and improved its time to market twice.
Continuous partnership and product improvements, system modernization, and functionality expansion.
The platform was made to meet the requirements of HIPAA and local compliance certificates.
New product features were created as modules and integrated into the product.

Quick Facts

10+ years of continuous cooperation
The Client saved 45% of expenses working with Intetics’ ODT
13 US states are covered and the number is growing
The Client was acquired by a big private equity and growth capital firm that groups educational companies

Technologies
ASP.NET MVC / ASP.NET WEB API / ASP.NET Core / KendoUI / jQuery / AngularJS/ Angular / Nhibernate / Dapper / RabbitMQ / Microsoft SQL Server / Elasticsearch
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Intetics helps a leading provider of K-12 management systems improve special education programs across USA


### Web Platform for Opticians as Major POS in Europe
Client
Hecht Contactlinsen GmbH is a German company specializing in custom-made contact lenses in various designs delivered across Europe.
Challenge
The Client required to develop a web-based solution for opticians, securing an intuitive interface with a suitable UX, and synchronizing the app with the existing ERP system.
Benefits and Results

The new system provides valuable statistics and information about customer needs used for lens customization.
Hecht achieved its main goal – digitalized and automated manual ordering operations.
The solution was built in just 1 year and went through the full development life cycle: Analysis – Design – Development & Testing – Deployment.

Quick Facts

4 years of continuous cooperation
The number of orders processed with a new platform has been growing continuously
Ordering processing digitalized
Valuable statistics on customers’ orders gathered

Technologies
Angular / Java / Spring Boot / MySQL / jUnit Jupiter / jUnit Platform / jQuery / Apache Http Components / Apache PDF Box / WireMock
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Hecht Web Platform for Opticians Became Major Point of Sales of Custom-Made Contact Lenses across Europe - Intetics


### TETRA™ Discovered Improvements for Cross-Platform
Client
Redmine is a cross-platform and cross-database open-source, web-based project management and issue-tracking tool.
Challenge
A weak server was chosen to evaluate the app performance and to be replaced with the cloud version. Analysis of the Redmine project was made under the 8 dimensions that the TETRA™ covers.
Benefits and Results

The analysis discovered the need to improve performance and to update the user interface.
Severe security problems weren’t found, but perfect-level maintenance is required.
The significant quality increase indicates the absence of serious issues.
The TETRA™ team did two assessments 6 months apart, which considerably improved product metrics.

Quick Facts

The project assessment took 2 months
8 key product and user-side parameters were revised
Stack of 10 top-notch evaluation tools used

Technologies
Ruby/ Sonar/ Jenkins/ Fluent Assertions / Gulp / HTML5 / JQuery / Knockout / Mocha / MS Azure / OWIN / React / Selenium / SPA JavaScript / SpecFlow / Web API / Webpack / xUnit
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TETRA™ Discovered Significant Improvements in the Quality of The Redmine Cross-Platform Operating in 49 Languages - Intetics


### Using RPA in CRM for Fitness Solution Company
Client
With deep industry knowledge, partnerships with health clubs and fitness professionals, the Client offers the most proven club management solution in the fitness marketplace - an innovative SaaS platform and a top-notch Revenue-cycle Management.
Challenge
The huge Client’s CRM required automation to save users’ time on routine operations.
Benefits and Results

Agents will always know the quantity and the reason why items were processed or unprocessed.
Administrators will be automatically promptly informed if any jobs fail.
All processes are created with special project templates based on the state machine.
First automation processes were implemented and executed in a few months after project kick-off.

Quick Facts

10 years of continuous cooperation
20+ Processes/55 sub-flows automated
Innovative SaaS platform,top-notch Revenue-cycle Management

Technologies
UiPath/ UiPathOrchestrator Cloud / MS SQL Server / VMWare / GitHub / PowerShell / Exchange Web Services Managed API / VBA / Office suite
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A Fitness Solutions Company Automates Major Processes Using RPA in CRM - Intetics


### Enhanced Distribution Network and Scaled up Orders
Client
The award-winning lens manufacturer aimed to improve an existing desktop app to customize and order ophthalmic spectacle lenses.
Challenge
An intention to make the app compatible with other peripheral optical devices and migrate to the new system without disrupting operations required deep technical expertise and cost-effectiveness.
Benefits and Results

The system created a significant competitive advantage for the Client. The app’s users, opticians, now have a faster and better ordering experience and automated e-mail communications with patients.
The system reduces the number of errors resulting from manual ordering.
The Client improved the relationship with their optician distribution network.

Quick Facts

7+ years of continuous cooperation
Order error rate reduced by 75%
8-9% improvement in on-time order delivery
Order placement and processing time reduced by 30%

Technologies
Angular / Java 8 / Apache Wicket / NodeJS / JPA / MySQL
Download Full Case Study version:
Major Optical Lens Manufacturer Enhances Distribution Network and Scales up Orders with New Desktop Application for Opticians - Intetics


### Single Platform Productivity in Construction Field
Client
Frame solutions is a team of construction professionals and software engineers that creates solutions for the building environment to remove siloed systems and eliminate their inefficiencies.
Challenge
The Client faced resource issues when developing and scaling their system and needed to develop and get ready their MVP for the market urgently.
Benefits and Results

The Client met their timelines and released the project in time and with the expected quality.
ODT continually tested an ESTA database for bugs and usability.
62% of Project Managers said they saved roughly 4+ hours each week of billable time.
ODT service also included refining all the problems for an upcoming launch.

Quick Facts

280+ bugs were detected and fixed
MySQL based backend was migrated to DynamoDB with Cognito auth
Monolith architecture was split to a modular system using WebPack framework

Technologies
JS / AWS / DynamoDB / Node.JS / React / HTML / CSS
Download Full Case Study version:
Single Platform Productivity for Construction Professionals to Manage Projects, Actions, Documents and Notifications - Intetics


### Improved EdTech Platform Security and Performance
Client
A global EdTech platform that provides educational services to millions of users. It has rapidly evolved during the pandemic, attracting more students.
Challenge
The Client’s website suffered from crawler scans, which caused a lot of page views, performance drops and affected data reporting. Static content in Amazon S3 was not protected.
Benefits and Results

Implemented AWS solutions give the Client’s platform students a better user experience.
Site performance and stability have improved since there are no outages caused by crawlers or bots.
15% of traffic generated by crawlers and bots is blocked automatically.
The team implemented the AWS solution within 1 month.

Quick Facts

15% of crawler traffic is automatically blocked
No outrages caused by crawler scans
The solution was delivered within 1 month

Technologies
Python and Lambda@Edge / CloudFront / S3 / WAF / CodeBuild / CodePipeline / CloudWatch AWS services
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Intetics Improved Educational Platform’s Security and Performance In 1 Month - Intetics


### Online Store Customization Doubled the Revenue
Client
The Client is Young Again Nutrients – an online retailer offering health products including life-extension supplements, herbs, and treatments.
Challenge
To create a new, contemporary design for the website, reorganize its content, and make the necessary programming customizations for the RMTL (Yahoo-specific) templates.
Benefits and Results

Website redesign resulted in improved UX. In 3 years of cooperation +2 more online stores.
ODT® regularly processes data, performs SEO and submission, provides maintenance and support.
Customization and marketing activities more than doubled the Client’s revenue.
The Client requested further cooperation on the network’s online stores.

Quick Facts

3+ years of continuous cooperation
The revenue of the Young Again online store more than doubled
The network opened 2 more online stores

Technologies
Yahoo! Store RTML / mySQL 3.2 / Linux Red Hat 9 / Perl / PHP / XML / Flash / osCommerce
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Contemporary Design and Customization Doubled the Revenue of an Online Store Network - Intetics


### Web-Based Education Platform from Africa to World
Client
Modlin is an e-learning company from South Africa that provides a virtual educational platform for schools in Africa, the USA, and the UK.
Challenge
To broaden the user base and transform the existing desktop solution, used in schools on certain devices, into a web-based platform to allow companies to educate their employees.
Benefits and Results

Intetics was able to create a web-based platform and transfer code-base and application logic, as well as add new business processes.
The Dedicated Team entirely redesigned the existing platform with the latest digital design trends.
The process of engaging new users became fully automated.

Quick Facts

15 years of continuous cooperation
Designed 100% of the Client’s data management system
The Client is able to concentrate on customers and quality service rather than technical details

Technologies
AngularJS / ASP.NET Core / Typescript / Capacitor / MS Azure / Identity Server / Microsoft Graph / DevOps services / Blob storage
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Award-Winning Web-Based Education Platform from South Africa to Worldwide - Intetics


### Web-Portal - Storing and Viewing the Field's Data
Client
AgriLab is an International center for precision agriculture that develops solutions for agribusiness’ efficiency by using soil analysis, precision farming technology, agro-diagnostics and crop monitoring.
Challenge
To develop a system with a GIS module in a short time for storing field data, analysis, control, and agronomic planning in one place.
Benefits and Results

The solution provides real-time access to relevant field information.
Users receive all the information needed, see changes and predicted trends.
The system was implemented by the Client’s customers to save time on searching and preparing reports.
12 international experts, 11000 fields analyzed, 1068000 observed hectares, 387 customers.

Quick Facts

3 years of continuous cooperation
All agricultural data can be managed in 1 application
After the launch of the first app, the Client trusted Intetics with developing the second system

Technologies
AngularJS / Laravel / PHP / JavaScript
Download Full Case Study version:
Web-Portal for Agricultural Enterprise – Storing and Viewing the Field’s Data in Real-time - Intetics


### Precise Online and Offline Apps for Scales&Sensors
Client
The Client is a leading global supplier of precision instruments and services. The Client’s weighing instruments are used in laboratories, industrial and food retailing apps.
Challenge
The Client had an out-of-date app and needed to find the best to match customer requests based on complicated algorithms to provide better service quality.
Benefits and Results

The integration with pre-existing systems improved the data quality and found inconsistencies.
Manual work was greatly reduced by the automation of already existing processes.
The Client won Best Weighing Company, Best Laboratory Scale/Balance, and other awards in a row.
Deeply satisfied with the app, the Client continues to cooperate with Intetics.

Quick Facts

12 years of continuous cooperation
10 projects made for the Client
Intetics managed the whole development process

Technologies
.NET / .Net identity framework / ASP.NET Web Api / Entity Framework / xUnit / Angular / AngularJS / HTML5 / Webpack / Protractor / JavaScript / TypeScript
Download Full Case Study version:
Development of Precise Online and Offline Applications for Scales, Digital Balances and Sensors - Intetics


### Multi-Functional Platform for Editorial Management
Client
The Client is a diverse team of 35+ members based in Hamburg (Germany). Their project “Desk-Net” is a workflow management tool aimed to help publishing houses to plan the work of their editorial departments.
Challenge
The Client needed a SaaS solution and a competent partner to create and implement their complex software.
Benefits and Results

After the release, the system reached 200+ clients with 20K+ monthly active users.
The solution allowed to start a SaaS business and manage it successfully.
The Client grew quickly and has enhanced in Germany, Western Europe, and then worldwide.
The software was expanded from the news industry to the accommodation of teams and large organizations.

Quick Facts

10 years of continuous cooperation
All the project functionality was developed by the ODT
Worldwide known powerful content planning tool with an editorial calendar

Technologies
Java Enterprise Edition / GWT / Spring / Hibernate / Xdoclet / XSLT / Oracle XE / MySQL / Tomcat 5 / Amazon EC2 / Amazon S3 / CruiseControl / Ant / Checkstyle / Cobertura / AWS / Angular / Java
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Development and Support of The Cloud-Based Multi-functional Platform for Editorial Management - Intetics


### Neural Implant Insertion Navigation App
Client
The Client is a medical device company committed to developing innovative therapies for patients suffering from Central Nervous System (CNS) diseases.
Challenge
The Client is exploring several applications for their technology and is currently focusing on the treatment of acute ischemic stroke.
Benefits and Results

The Intetics team helped the Client to build the solution with FDA-required parameters.
The new solution enables the Client to certify the whole hardware and software complex and start selling it in US clinics.
The Client is running the ImpACT-24b, a multi-national study to provide the treatment in a 24/7 mode.
The solution implementation was done within 12 months.

Quick Facts

FDA-approved solution
Designed 100% of Client’s application and implemented it
The Client is able to concentrate on medical solutions, not technical details

Technologies
C++ / ML&AI / Qt / Windows API / VTK / DICOM / Multithreading / CT / MPR
Download Full Case Study version:
Medical Application Completed Case - Intetics


### Disaster-Response Platform Contains Costs up 20%
Client
Theorem Geo specializes in proprietary software development, shoreline management, storm response, predictive outage modeling, meteorological impact analysis, vegetation management transmission, and drones.
Challenge
A strict timeline and complicated conditions to create an automated, multi-functional platform.
Benefits and Results

The convenient, user-friendly web & mobile app were built together with real users.
The integration affected the automation by 45% and cut costs on process management by 20%.
The system collects and analyzes historical data to align strategies and goals.
The solution provides a seamless, actionable guide for an event’s leadership decision-making.

Quick Facts

45% of processes automated
20% reduce of cost
100% coverage of disaster response activities
Cooperation of thousands participants via web and mobile apps

Technologies
.NET Core / Angular 9+ / Postgres + Postgis / Xamarin
Download Full Case Study version:
Disaster-Response Platform Helps Electric Power Holding Company Contain Costs up to 20% - Intetics


### Redevelopment of an omnichannel eLearning Platform
Client
One of the “Big Three” global educational publishers - providers of content, software, and educational services.
Challenge
The Client’s eLearning platform needed to meet business and users’ needs. The main challenge was migrating to a platform with greater flexibility, scalability, and more modern cutting-edge architecture.
Benefits and Results

A 12% and 9% increase in activations, 4.3 million and 5.5 million new members in 2020on the two Client’s platforms.
84% of students across America experienced a significant improvement in their grades.
87% of students said that access to learning analytics positively impacted their studies, and 77% increased their engagement with course materials.

Quick Facts

Between 2018 and 2020, the team redeveloped and took ownership of this project
Annual memberships and new member activation increased 12% and 9% respectively
The client was able to concentrate on business growth, not technical details

Technologies
Web API / Webpack / xUnit / Angular 9 / Highcharts / Node.JS / Express / Sequelize ORM / AWS RDS (MySQL) /AWS ECS / Monorepo / Nx / Docker / Jenkins
Download Full Case Study version:
Redevelopment of an omnichannel eLearning Platform - Intetics Case Study


### Expand Parking Coverage with Data Processing
Client
A pioneer in the practice of analyzing data not just from road sensors but also from vehicles, delivers innovations for the automotive & transportation industries, such as real-time parking, traffic information.
Challenge
Developing a Data Processing Platform that optimizes data handling and automates processes of finding a free parking spot using ML&AI.
Benefits and Results

The new data processing approach helped the Client expand parking coverage rapidly and enter the top 5 in the industry.
The data aggregation and accuracy were accelerated in record time giving the Client more time for pursuing new market opportunities.
The Client was able to leverage the new approach internally less than 1 year after the project started.

Quick Facts

5 years of continuous cooperation
70% of operational processes and project KPIs have been developed by Intetics ODT
Over 1 million parking locations have been processed

Technologies
Client’s proprietary software / Jira / Confluence
Download Full Case Study version:
A Navigation Company Expands Car Parking Coverage and Automates the Processes with a New Data Processing Platform - Intetics


### Entertaining Learning Environment to Help Children
Client
Okay with asthma! is an interactive multimedia project aimed at helping children with asthma overcome their psychological adaptation to the disease.
Challenge
An interactive multimedia program to increase knowledge and improve the psychological condition of children with asthma. The focus on the school value and peers in managing asthma.
Benefits and Results

The developed user-friendly multimedia movie and story allowed children to learn about asthma and how to cope with it.
Intetics designed the characters and scenes and programmed the interactive animation based on the Client’s script.
The pilot project was enrolled in Albemarle County Public School System and is now available online for users.

Quick Facts

2 successfully implemented parts of the project
The pilot project is now available online
Funded by the National Institutes of Health and the National Institute of Nursing Research

Technologies
Windows NT/2000 Server / IIS 4.0/5.0 / SQLServer 7.0 / Visual C++ / ASP / Java / HTML / JavaScript / TAPI / Windows Media / VoiceXML
Download Full Version:
Development of an Entertaining Learning Environment to Help Children With Asthma Cope With the Disease - Intetics


### Large UAV Surveying Company Saved 30% of Costs
Client
The largest European company with a specialization in UAV surveying and mapping for construction sites and urban planning.
Challenge
Switching from self to expert drone imagery processing to ensure accurate outputs in the form of 3D, DTM, and DSM models. Covering the needed expertise and time savings.
Benefits and Results

The Client found a reliable expert remote drone data processing partner.
Optimized costs: no need of specialized equipment, expensive software or hiring GIS experts.
Outputs: point cloud, DTM, Orthomosaic split into 100m tiles.
The automated workflows significantly reduce the turnaround time and increase the delivery schedule flexibility.

Quick Facts

130+ aerial datasets processed + high-quality and accurate outputs delivered
Reduction of the Client’s workload with ready UAV data processing and analysis
Project`s budget optimized — no need of specialized equipment, expensive software or hiring GIS experts

Technologies
Agisoft Metashape / Pix4D / Python
Download Full Version
A Large Construction UAV Surveying Company Saved 30% of Project Costs with an Expert Drone Data Processing Solution - Intetics


### LiDAR Data Extraction Platform Reduced Manual Time
Client
A diverse company offering utility engineering, GIS data management services, and subsurface utility engineering.
Challenge
To create a relational database with multiple attributes for hydropoles using LiDAR mobile data to optimize feature extraction and create automated algorithms for attribute calculation minimizing delivery time.
Benefits and Results

The manual processing time decreased by 60%, and QC algorithms helped to provide precise data.
The approach could be adjusted for similar projects based on mobile LiDAR data.
Highly detailed surface models were created for automatic calculation.
Created with the help of Excel capabilities flexible tool optimized the process of marking attributes.

Quick Facts

Intetics’ solution decreased the manual processing time by 60%
The developed algorithm can be used to obtain a similar database for other types of objects
Highly detailed surface models were used for automated height calculation
Classification algorithms are ready to implement in other urban planning projects

Technologies
PostGIS / GlobalMapper
Download Full Case Study version:
The Platform for Extracting Features From LiDAR Data Decreased the Manual Processing Time by 60% - Intetics


### Multi-Functional App for In-Vitro Diagnostics
Client
The Client provides a broad portfolio with deep experience in optics, laser technology, digital imaging, optronics, sensors for the healthcare and industrial automation industries, as well as research institutes.
Challenge
To create a powerful and flexible desktop app to interact with the Client’s miniaturized modular diagnostic imaging hardware platform.
Benefits and Results

Development time was reduced by 2 times by developing software in parallel with hardware.
The Client decided to apply the development process proposed by Intetics.
Time confirms that the architecture proposed by Intetics was chosen and built flawlessly. The Client continues the development based on the present architecture.

Quick Facts

4 Senior Engineers were allocated within a week after the project started
The Client was involved only in business-related decisions, not engineering
Intetics managed the whole development process

Technologies
Java / Spring / WebRTC / REST / Junit / Eclipse / Log4J / JDBC / JVM
Download Full Case Study version:
Multi-Functional Application for In-Vitro Diagnostics and Digital Microscopy - Case Study - Intetics


### Enhance Cloud Solution by Moving to Microservices
Client
A software development company in California with an award-winning CRM system delivered via web app, mobile app, plugins and used in 120 countries.
Challenge
The project’s needs demanded infrastructure, resources management and top-level engineers with expertise both in custom software development and scalability.
Benefits and Results

The Client received dozens of the world’s famous awards – CRM Market Leader, CRT Excellence Award, CRM Watchlist, and many others.
The CRM architecture was scaled to be used in 120+ countries and optimized with high-end technologies to meet the Client’s business requirements.
Long-term partnership with Intetics and 10+ years of project development.

Quick Facts

10+ years of continuous cooperation
The Offshore Development Center managing all aspects of the project was created
CRM scalability – users from 120+ countries
Top Remote In-Sourcing Team® members received an opportunity to advance their career in the Client’s organization

Technologies
Open Source stack / PHP / AngularJS / JavaScript / React / RESTful / SOAP Web Services / Elastic Search (FTS) / Ruby / DB2 / Oracle / MSSQL / MySQL / Mongo DB / RabbitMQ / Python / Go / AWS
Download Full Case Study version:
Remote In-Sourcing Team Significantly Enhanced Cloud Solution by Moving to Microservices and Elasticity - Intetics


### Diabetes & Glucose Monitoring in a Mobile App
Client
In 2007, the Client’s company founders realized that sensors and wireless technology had advanced significantly. The new wearable product could bring unique experiences to the fitness and health industry and to change the way people move.
Challenge
The glucose monitoring system empowers users to live a healthy and active life.
Benefits and Results

With 29 million users of the Client’s Mob App worldwide, the new glucose tracking enables people to monitor their glucose level trends and improve diabetes management.
More than 50,000+ users tried a new Mob App feature and the number is growing.
The concept of the application was developed back in 2018. With the help of ODT, the ready-to-use product was launched quickly, at the beginning of 2021.

Quick Facts

2 years of continuous cooperation
A tech part was very essential for the new feature in the existing mobile app implementation
Quality service for the app user became a result of the productive teamwork

Technologies
Java / Spring / AWS / Microservices / Kotlin / Swift / Objective C / GSP / NoSQL / BigData / Bigquery
Download Full Case Study version:
Diabetes & Glucose Monitoring Became Available for Everyone as a New Feature in a Mobile Application - Intetics


### Web System Improves Customers’ Satisfaction by 30%
Client
The Client’s digital platforms improve the outcome of controversial situations for consumers, businesses, and intermediaries.
Challenge
To build an easy-to-use web-based platform with the functionality of an independent problem resolution service that efficiently manages complaints and improves customer service.
Benefits and Results

The solution helps businesses build customer trust and improves outcomes for everyone.
A personal case file for each issue allows managing everything from one place.
The Client company founder & CEO was awarded Social Enterprise Entrepreneur in 2018.
The initial version was released in 9 months and cooperation lasts already 6 years.

Quick Facts

The platform helps several million individuals yearly
94% of cases are resolved without escalation
Over 30% increase in customer satisfaction

Technologies
IaaS based on Terraform / Graph DB / Ruby / Ruby on Rails / Gems / MySQL / Dynamo DB / AWS / React / Angular / CoffeeScript / RabbitMQ / Noe4J / Java / Kotlin / Objective C / Swift
Download Full Case Study version:
Web System Improves Customers’ Satisfaction by 30%, Resolving 94% of Complaints Without Escalation - Intetics


### Bookmaker Doubles Processing Speed of 5 ml Queries
Client
One of the world’s leading betting and gaming enterprises. The market leader in retail bookmaking in the UK, Ireland, and Belgium, operating betting facilities at FA Premiership grounds and racecourses.
Challenge
To update the slow, outdated system for reading betting tickets, digitalize and automate registrations and information exchange.
Benefits and Results

With the gained high-performance automated system, the Client’s net revenue increased by 29%.
The more flexible and scalable system showed no volume limit and effortlessly handles 5 million queries on the busiest day.
Within 1 year, the Intetics team delivered the first version of the system to production.

Quick Facts

Handled 250,000 bets during World Cup
100% entirely reworked the existing Client system
The system performance increased x2 times and continues improving

Technologies
C# /.NET Core / Bootstrap / Entity Framework / HTML5 / AWS / React / Selenium / JavaScript / Web API / Webpack / xUnit
Download Full Case Study version:
Bookmaker Doubles Processing Speed of 5 Million Customer Queries with Automation by Intetics - Case Study - Intetics


### Hot Trends of Digitalization in the Education
How does digitalization improve the education sector? Find Out in the Video 😃 Learn more about Intetics EdTech competences on our website:
Software Solutions for Education & E-learning - Intetics
#intetics #education #innovations


### Transport Management System for Logistics Company
Client
A leading logistics company provides and manages supply chain solutions for thousands of businesses to help with their transport and logistics needs.
Challenge
The Client needed the product enhancement, quality improvement and to execute the maintenance with a development team’s help in a very short term.
Benefits and Results

The Transport Management System was scaled and optimized with the Sarbanes-Oxley Act requirements.
The legacy hierarchical database gradually migrated to Oracle.
With a united reliable and autonomous team, the number of issues decreased 5 times.
With a third-party systems integration, the Client could exchange live information in several months.

Quick Facts

15 years of continuous cooperation
Distributed Team supporting the product in multiple time zones
Highly valuable team members appreciated by the Client

Technologies
AWS / Docker / Kubernetes / Java / Oracle / TestComplete / SVN / Objective-C / Kotlin / Angular
Download Full Case Study version:
Intetics Offshore Dedicated Team® Scaled a Logistics Company Business to Transport Millions of Tons of Cargo Every Day - Intetics


### All-Things-Digital
Transform your business through leading digital technologies and innovative technical talent. Get optimized business results, new channels for profitability increases, and enhanced customer excitement with new technology products and services, which lead to competitive advantage and much higher value for your company.
All-Things-Digital: Modern Technology Solutions - Intetics
#Allthingsdigital #DNA #technologies #businesssolutions #results #profit #benefits #Intetics


### Healthcare and Life Sciences Solutions
Why Going Digital for Healthcare and Life Sciences Is Vital? Find Out in the Video😃 These industries begin to realize the unlimited potential of technology to deliver better services, secure patient and doctor interactions, process data faster, and improve lives.
Custom Software Solutions For Healthcare Industry - Intetics
#intetics #healthcare #innovations


### Introducing TETRA
Intetics TETRA (Technical dEbT Reduction plAtform) assesses software as per 8 dimensions of quality to help you decrease the software flaws. 
Do you care of your product? 
Let's TETRA it! Technical Debt Reduction Services - TETRA™ - Intetics


### Custom Software Development
Get the highest quality software products with Predictive Software Engineering and enjoy products based on your idea and technical specs, unparalleled quality with expert talent and ongoing support, reliable development process, and vast business domain knowledge. Let's discuss custom software development for your business! 
Custom software application development services - Intetics
#PSE #Software #solutions #business #intetics


### Intetics: Where Software Concepts Come Alive
Intetics Inc. is a leading global technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies.
Based on proprietary pioneering business models of Offshore Dedicated Team® and Remote In-Sourcing®, an advanced Technical Debt Reduction Platform (TETRA™), and measurable SLAs for software engineering, Intetics helps innovative organizations capitalize on global talent with our in-depth engineering expertise based on our Predictive Software Engineering framework.
Intetics' core strength lies in the design of software products in conditions of incomplete specifications. We have extensive industry expertise in Education, Healthcare, Logistics, Life Sciences, Finance, Insurance, Communications, and custom ERP, CRM, Intelligent Automation, and Geospatial solutions.
Intetics operates from multiple offices in many countries including the USA (headquarters Naples, FL), UK, Germany, Poland, Ukraine, Belarus, Moldova, Georgia, Armenia, Turkey, and others, hiring the best talent available worldwide.
Intetics is ISO 9001 (quality) and ISO 27001 (security) certified and a Microsoft Gold, Amazon, and UiPath partner. The company’s innovation and growth achievements are reflected in winning prestigious titles and awards, including Inc5000, Software 500, CRN 100, American Business, Deloitte Fast 50, European IT Excellence, Best European BPO, Stevie People’s Choice, Clutch, and ACQ5 Awards, and inclusion into IAOP Best Global Outsourcing 100 list.
You can find more information at https://intetics.com



### Clutch Awards

- [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_staff_augmentation_company_poland_2026.svg)

- [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_cloud_consulting_company_poland_2026.svg)


### Industry Recognitions

- AWS Advanced Services Partner Tier 2023

- The 2023 Global Outsourcing 100 List

- Top 25 GIS Solution Providers

- European Software Testing Awards 2018

- The CEE Business Services Awards 2019

- HFS Hot Vendor 2019

- ACQ5 Global Awards (x3)

- Software 500 Company (x9)

- IAOP 2022 Excellence in Strategic Partnerships

- WebAward 2021 (x3)

- GSA UK Awards (x10)

- IAOP Best of the Global Outsourcing 100 (х15)

- Financial Times Americas Fastest Growing Companies

- World Changing Ideas Awards in Health and Software

- Bronze Stevie®/People’s Choice Stevie®

- Inc 5000 (x9)

- Software Magazine 500 Companies (x9)

- Top 100 Tech Innovators by Intercon 2020-2021

- Top Digital/Software Solutions Provider to the US




## Key Clients

- Encyclopaedia Britannica


## Packages

### Custom Software Development Packages
Intetics Inc. is a leading global technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies.

| Feature | Small ($60,000/total) | Medium ($300,000/total) | Large ($1,000,000/total) |
|---------|---------|---------|---------|
| Application Development | ✓ | ✓ | ✓ |

---







## Locations (7)

### Naples, FL (Headquarters)
- 10001 Tamiami Trail N, Suite 114
- Naples, FL 34108
- United States
- 6 - 9 employees
- Phone: +1 (239) 217-4907

### Düsseldorf, Germany
- 22 Martin-Luther-Platz
- Düsseldorf 40212
- Germany
- 2 - 5 employees
- Phone: +49 (211) 38789350

### Kraków, Poland
- 64 Aleja Juliusza Słowackiego
- Kraków 30-004
- Poland
- 50 - 75 employees
- Phone: +48 (128) 816 076

### Kyiv, Ukraine
- Polova Str. 24D, Floor 5
- Kyiv 03056
- Ukraine
- 21 - 30 employees
- Phone: +38 (067) 240 11 22 

### L'viv, Ukraine
- 59 Kulparkivska Street
- L'viv 79000
- Ukraine
- 21 - 30 employees
- Phone: +38 (067) 240 11 22 

### Odesa, Ukraine
- 21 Romana Karmena Street
- Odesa 65000
- Ukraine
- 31 - 40 employees
- Phone: +38 (067) 240 11 22 

### London, England
- 33 Cavendish Square, Marylebone
- London W1G 0PW
- England
- 2 - 5 employees
- Phone: +44 (20) 3514 1416



## Connections

- Shalaka Teli (Gadre Infotech Pvt. Ltd.)


## Contact Intetics Inc.
[Send a message](https://clutch.co/profile/intetics)

### Connect on Social
- [LinkedIn](https://www.linkedin.com/company/intetics/)
- [Facebook](https://www.facebook.com/inteticsglobal/)
- [X](https://twitter.com/intetics)
- [Instagram](https://www.instagram.com/intetics_global/)
