Intetics Inc.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of In Child Care Aura LLC, a childcare company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intetics Inc.?

We need someone to design our website.

SOLUTION

What was the scope of their involvement?

Intetics has designed our website from scratch. Initially, I explained my idea, the colors I wanted to use, and how I wanted the platform to work. From there, they used Figma to create the designs. They’ve already finished the first step; moving forward, they’ll develop my platform.

What is the team composition?

I communicate with a designer, a developer, a delivery director, and a software business consultant from Intetics.

How did you come to work with Intetics Inc.?

I found them on Google. I also vetted several companies, and I liked Intetics the most.

What is the status of this engagement?

We started working together in September 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Intetics’ web design is amazing: they understood exactly what I wanted and delivered it. As general feedback, their team is very nice, and they deliver the highest quality work I’ve ever seen, so I would recommend them to anyone.

How did Intetics Inc. perform from a project management standpoint?

Intetics has delivered on time and stayed within budget. Additionally, they have great communication skills. We use Zoom to communicate.

What did you find most impressive about them?

Overall, I would give Intetics perfect ratings for their services. They speak both Russian and English, which is very helpful because I also speak both languages. Thus, communicating with them is very easy. Moreover, they’ve offered great solutions.

Are there any areas they could improve?

There’s nothing Intetics could improve on; they’re one of the best teams I’ve worked with.

Do you have any advice for potential customers?

You can choose them without any doubts. If you don’t know what to do, they’ll help you figure it out.

BACKGROUND

Please describe your company and your position there.

AS COO/CTO of a startup cybersecurity zero-trust technology company headquartered in Hamilton, Bermuda. I oversee all operational vendor relationships as well as our partner and product development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intetics Inc., and what were your goals?

I was challenged to augment the development staff by skilled resources and scaling theses accordingly resources to budgets and needs while setting up the internal necessary mechanisms for vendor management and QA.

SOLUTION

How did you select this vendor and what were the deciding factors?

Knowing Intetics and its CEO for quite some years and following the companies growth and success path was an elementary pillar for my decision. Follow up discussion in the candidate selection phase have proven that the Intetics resource truly overlook a broad scope of technologies and can claim excellent human capital as their own.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Implementation of a Zero-Trust patented Cybersecurity authenticating crypto technology in a specific collaboration application environment. Extending the application functionality to adapt to API needs and simplify administrative management.

How many people from the vendor's team worked with you, and what were their positions?

There were up to 5 people in the development team. One project manager, two senior and two junior developers. The team was scaled upward and downward based on the dev needs.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

High Quality deliverables, quick -turn-around time and responsiveness. Professional project management!

Describe their project management style, including communication tools and timeliness.

Professional project management with min. weekly review telco's and transparent, clear written communication. Rapid team sync using SLACK, and Software Management based on JIRA. Set up of a cloud based secure communication hub for deliverable and documentation exchange. Source code management based on github and subversion.

What did you find most impressive or unique about this company?

The skill level and professional dev approach, as well as the excellent command of the English language. We have not encountered any communication barriers. One can state that the developed trust level made the team appear as being ours inside of our company.

Are there any areas for improvement or something they could have done differently?

The main improvement area is first level QA prior delivery of products, especially when considering updates of already approved versions (eg. for rebased clients)

BACKGROUND

Please describe your company and your position there.

I am the head of the Controlling Function in an international healthcare company with a revenue of 300 Mio € and 6.000 employees.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intetics Inc., and what were your goals?

I requested robot process autmation from them using unattended software robots with UIPath and Microsoft Power Automate. Some of the process were heavy dutty so we needed to have a software robot working 24/7. I am satisfied with the outcome.

SOLUTION

How did you select this vendor and what were the deciding factors?

After talking with him it was clear that he had solid know-how. Also I meet Iurii in person once.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We worked together to automate several software processes. From utility invoices accounting to daily validation of large amounts of patient data for the government. We started working with Uipath and then we moved to Microsoft Power Autmate on my request, all with fully unattended software robots. Also I requested to have dashboards on Microsoft Power BI to control the software robots.

How many people from the vendor's team worked with you, and what were their positions?

Two.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The most remarkable outcome is from the automation to confirm patients data to the National Health Services. It works realiabily 24/7. It allowed the company to save 1,5 full time employee for 1/5 of its costs and on top of that cut the process from 20 days to 5.

Describe their project management style, including communication tools and timeliness.

Intetics made clear budgets and stuck to them, as long as I do not come up with additional requests. We comunicated via email mostly.

What did you find most impressive or unique about this company?

The skill to anticipate and fix problems in the development phase. I have hired many consultants who lacked this skill which has costed the company lots of time and money.

Are there any areas for improvement or something they could have done differently?

They work so well that the have a long pipeline therefore sometimes it takes them time to start working on my projects.

BACKGROUND

Please describe your company and your position there.

I am the Founder and Chairman of a real estate technology software company based in southwest Florida.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intetics Inc., and what were your goals?

We were looking for a development partner to help augment our current development team so that we could hit our target timelines for beta and production release of our flagship application.

SOLUTION

How did you select this vendor and what were the deciding factors?

We contacted and did initial calls with multiple offshore and nearshore providers (over 5). Ultimately we decided on Intetics based on their quick responsiveness, clear understanding of our needs and their overall attitude towards taking on our challenges.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Intetics team fit right into our React, React Native and Java teams where there was already a large amount of code already written. The application has multiple features such as messaging, document management, task management, etc.

How many people from the vendor's team worked with you, and what were their positions?

There are 4 developers on the team; a Java developer, two React/Front-end developers and one React Native developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within 2 weeks the team was already able to understand the current codebases of a complex application that was over 50% complete. We are very impressed with the speed at which the developers are able to learn our product.

Describe their project management style, including communication tools and timeliness.

We manage our project and developers internally; the Intetics team were added to our Slack channels and Trello boards and jumped right into work.

What did you find most impressive or unique about this company?

Intetics has a headquarter office in Naples, FL where we happen to be, this was by pure coincidence. Their advisors responded immediately and we were interviewing candidates within a few days. We like the fact that we are able to utilize offshore resources while also dealing with an onshore side for the business end.

Are there any areas for improvement or something they could have done differently?

No. We are 100% happy with Intetics.

BACKGROUND

Introduce your business and what you do there.

I’m the engineering head of HyAlto, a SaaS that addresses the needs of managed service providers (MSPs) who desire to monetize private and public clouds. For example, if an MSP has their own private cloud infrastructure, our product facilitates and automates billing. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intetics Inc.?

We needed help in software development. 

SOLUTION

What was the scope of their involvement?

Intetics supports our product’s development, acting as an extension of our team. We run sprints, write user stories in Jira, and elaborate tickets. Sometimes, their team works on backlogs and bottlenecks. 

What is the team composition?

We work with three developers, a product owner, and a technical lead. 

How did you come to work with Intetics Inc.?

Intetics was hired before I joined our company. 

How much have you invested with them?

We’ve spent close to $100,000 so far. 

What is the status of this engagement?

They’ve been working with our company since June 2021, and our partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Intetics is able to meet their targets, and their work has received positive feedback from our executive team. Our project is going well thanks to their support.  

How did Intetics Inc. perform from a project management standpoint?

Intetics project management is excellent. They are transparent with their work — I can see everything that they’re doing. Whenever I have a concern, I can raise it with their team. Issues are usually caused by factors beyond their control.

We have daily stand-ups, and we communicate through Slack and Jira. 

What did you find most impressive about them?

Intetics’ accountability is impressive — they ensure they hit their targets, and they are transparent whenever there’s a roadblock. They also have the necessary technical expertise and attention to detail.

Are there any areas they could improve?

I can’t think of anything. The project is going well. 

Do you have any advice for potential customers?

Make sure you’re setting everybody up for success, and define expectations upfront. Establish when you’re available for them since they’re dependent on you. 

BACKGROUND

Please describe your company and your position there.

We are an internationally active instrument manufacturer, who is slowly spreading out its digital deliveries to cover more and more areas. Within the company, I am a SW project manager in our R&D department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intetics Inc., and what were your goals?

As an instrument manufacturer, we have very little experinece in server/client or web applications and we needed a capable partner to develop and maintain our solutions according to our wishes. The overall collaboration on this application with Intetics started in 2013. Since then we have extended this solution with more functionality and have modernized it in several steps.

SOLUTION

How did you select this vendor and what were the deciding factors?

Intetics had some quite good recmmendations and so we did some small pilot projects first. During these projects we quickly noticed the strength of Intetics, both technically but also in staffing the projects correctly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We develop our requirements in-house and review them with the engineers before starting a new project. Projects typically last for six months to one year. During the development phase we are working in sprints, with a planning session up-front and a retrospective at the sprint end. During the sprint, Intetics works independently and shows their achievements at the end. Technologies used include C#, Angular, Kendo and SQL Server.

How many people from the vendor's team worked with you, and what were their positions?

We have one project manager/scrum master, three developers and two test managers/testers in the team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After its first introducton in 2017, the we application has seen a steady increase in users and in created reports. The latter is actually the business relevant feature for us and we have seen growth rates of up to 10% per year. We have had very few problems with the production aspects of the application and almost no outages.

Describe their project management style, including communication tools and timeliness.

We have bieeky synchrnization points (sprint planning/retrospect). Anything else in between is handled by Intetics themselves. Main communication is done through Skype/MSTeams.

What did you find most impressive or unique about this company?

Their technical prowess and the ability to scale a team on relatively short notice. Also the fact that most of the team is with us now for several years is a major plus point.

Are there any areas for improvement or something they could have done differently?

One area where we still lack a little bit is automated testing. We still have too many manual test cases and struggle to reduce time needed for test cycles.

BACKGROUND

Introduce your business and what you do there.

I’m the director of an IT services company. We’re the largest location data provider company in the world. I lead product quality and analytics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intetics Inc?

We were looking to get a workforce that had a good understanding of Cyrillic language as we were trying to create content in Eastern Europe. We also needed them to have great geospatial development skills, so we hired Intetics.

SOLUTION

What was the scope of their involvement?

Intetics has done some development and helped with the creation of our language-dependent content. Over a period of time, they’ve become a partner who provides local intelligence in the region and assists us on data-related activities.

We’ve left the staff selection to them. We’d tell them how many members we needed and they’d provide accordingly. 

What is the team composition?

There are 100 people on this project, 10–12 of whom are on my side.

How did you come to work with Intetics Inc?

We started looking for a partner in eastern Europe who understood the region well. Intetics reached out and offered their services. We did some prototyping with them and felt they were the right candidate. They were also able to bring in the right talent, so we decided to go with them.

How much have you invested with them?

We’ve invested $15 million–$20 million.

What is the status of this engagement?

We started working together in June 2011. The project is set to end in August 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Intetics has become a key resource for us to really look at our needs. We got 20%–30% productivity improvement with them on board.

It has been seamless integrating their team into our business. We had initial issues but over a period of time, they were able to bring  intelligence that was needed for our teams. There was an initial delay with the staffing as well but they were able to overcome that.

How did Intetics Inc. perform from a project management standpoint?

Intetics is able to sustain the projects on their own. They have a good project management and leadership team that we engage with. 

It’s easy to work with them because of the incredible knowledge they’ve built over the years. We have constant communication in the form of annual, monthly, and weekly reviews. We also have in-person meetings, phone calls, Webex meetings, and WhatsApp correspondence.

What did you find most impressive about them?

Intetics has the ability to live up to a really high standard. Their management team understands our company and the areas we focus on. They bring in great value when we’re trying to solve some very difficult problems. 

Are there any areas they could improve?

In a competitive environment like the one they’re in, there are two things they could do better: resource augmentation and competitive pricing.

Do you have any advice for potential customers?

Intetics has a very good management structure. It’s important that they understand the business problem they’re trying to solve. Their teams are qualified and have a variety of capabilities, so you need to evaluate the maturity of each capability across a variety of streams.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a US-based trading company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intetics Inc.?

We needed to build a custom CMS.

SOLUTION

What was the scope of their involvement?

I provided wireframes and the idea of what we needed the software to do, and Intetics helped us figure out our custom specifications. From there, they built the CMS using Microsoft Azure.

The CMS is an online platform that allows multiple users to simultaneously log in, edit, and record. It provides consistent performance software without discrepancies between entries by employees.

Intetics is currently fixing bugs and will provide ongoing support, including updates, moving forward.

What is the team composition?

We work with a project manager and 6–7 IT engineers.

How did you come to work with Intetics Inc.?

We found them online and felt they were the right fit for us.

How much have you invested with them?

We’ve spent between $90,000–$100,000 so far.

What is the status of this engagement?

We began working together around June 2020, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The software is almost complete. It has been an extremely successful engagement so far, as it’s improved our work efficiency. We are satisfied.

How did Intetics Inc. perform from a project management standpoint?

They work in a timely manner and are responsive and communicate about any upcoming changes or issues, such as a team member going on vacation. We have weekly Teams calls and follow-up calls and emails.

What did you find most impressive about them?

Intetics are customer-oriented, always looking for customer satisfaction. They take on difficult tasks and find solutions.

Are there any areas they could improve?

No, not that I’ve seen.

Do you have any advice for potential customers?

Pay attention to the procedures you need to follow, as Intetics strictly follows their ISO-certified standard operating procedures.

BACKGROUND

Introduce your business and what you do there.
I’m the principal director of Pangea Geosystems, a deformation monitoring system integrator. We write software for the autonomous collection of data that geotechnical engineers use to see if the structures are moving. We do a little bit of manufacturing but mostly use other people’s components and put them together to create robotic systems.

Our company uses surveying equipment, laser scanners, radar, and a range of other tools like tiltmeters and vibrating piezometers that are used to take in water if there’s groundwater that could be adding pressure to the walls. We write software as well that’s used for communicating with those sensors collecting the data and also for reporting the data.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intetics Inc.?
I needed someone who could do software development for me.

SOLUTION

What was the scope of their involvement?
They develop the software that’s used for collecting the data. It communicates with sensors, collects data, and then presents data in a range of different ways including graphs, written reports, and 3D interfaces like CAD or solid surfaces. It allows data to be manipulated. Intetics Inc. is developing and designing it from scratch. They’re responsible for the front- and backend development of the software.

We brought a range of software to them that was already written by different software developers. They maintain, service, and support that. We’ve had them make improvements to that software as well. That software is for analytics. There wasn’t any data capturing. We’ve now been working with them for the past year toward writing new software that’ll allow us to communicate directly with the sensors so we don’t have to work through a GeoMoS. The first phase of it will be ready for release in December 2021.

There’s a range of different sensors that we use. GNSS is an example. We make our own and take the chipset that someone else makes. We had our own batteries, power, wireless communications, and solar systems for keeping them running. The software will interface with that hardware via our TCP/IP connection so it can communicate with the wireless remotely. It allows them to import that data if it has any movements that go beyond the threshold. The software can pick that up and generate alarms of various types like flashing lights, SMS, warning screens on computers, and emails.

What is the team composition?
Originally, there were three people and a part-time project manager. Now, we have four software senior engineers, someone who looks after all the documentation and coordinates, someone doing testing, a graphic designer, and a project manager.

How did you come to work with Intetics Inc.?
I met Intetics Inc. at a tradeshow. I decided to move the software development to them. When the engagement started, I took a trip to Ukraine and met about four people who were involved.

How much have you invested with them?
We’ve invested $500,000–$700,000.

What is the status of this engagement?
We started working together in October 2018, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
Everything is on track, if not a little bit ahead of schedule which is unusual for software development. Intetics Inc.’s work is very impressive. Their quality of work is great. I’m glad that I made the change from the prior company I was using. The Intetics Inc. team is well-organized. 

They lag in some areas of expertise but that’s not surprising. What we do is a very niche market. There’s not a lot of people who do it. I couldn’t expect them to have a better expertise. The software isn’t released yet. There’s a lot of work that goes into it before the main product is released. At this stage, it has cost me a lot more money than it’s made me but it’ll become more profitable.

How did Intetics Inc. perform from a project management standpoint?
Project management is excellent. It’s the first time I’ve seen a software development company meet a deadline. I’m very impressed. They’ve stuck to the plan and are doing everything on schedule and even a little bit ahead.

We have weekly meetings which include everyone on their end as well as the key people from my end. We get together for 30–60 minutes for a status update. They’ll give us a presentation on where they’re at. Our team lets them know any changes that need to be made. It works well. We have extra meetings that might take several hours as needed and utilize use Jira.

What did you find most impressive about them?
Any time we’re looking for someone to do software development for us, we need people who understand what we’re trying to achieve. They have people who have experience with geodetics. Their team is well-educated and smart. Staff retention has been good, and I haven’t lost anyone. Intetics Inc. is excellent with information sharing. I don’t get charged for the hours in which they do extra things in the learning and teaching capacity. I’ve been charged for those in other businesses.

Are there any areas they could improve?
Their Jira was down for about six months. It wasn’t my assigned team’s fault. It was the IT people who were looking after their security side and went through 5–7 models of getting access to Jira and then they’d find another vulnerability. Their team would go back and do another one. They do have it released again but could probably still improve the access to Jira a little bit.

Do you have any advice for potential customers?
No matter what you do, you need to try to find people who have a proven track record of doing similar things to what you’re doing.
 

BACKGROUND

Introduce your business and what you do there.

I’m the chief product officer of a startup in the consumer e-commerce space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intetics Inc.?

We needed help building our MVP.

SOLUTION

What was the scope of their involvement?

Intetics Inc. built a web interface with a browser extension to scrape e-commerce sites’ shopping carts. They built certain algorithms on the backend to input data from the websites into the browser extension. The team did all of the backend design, development, and project management.

We had another vendor do the interface design, which Intetics Inc. implemented. They deployed and managed the virtual team on AWS and built the database of all the information, including user authentication.

What is the team composition?

We worked with a project manager and 2–3 developers. One developer was for web implementation, another for backend architecture, and a third for the design implementation.

How did you come to work with Intetics Inc.?

They were referred to us. I compared them to three other firms, and Intetics Inc. was by far the most qualified and most reasonably priced. They had expertise in the e-commerce space and got it immediately. The team compared what we were doing to different projects they’d worked on.

How much have you invested with them?

We spent $30,000–$40,000.

What is the status of this engagement?

We started working together in April 2020, and we finished the MVP in July 2020. We currently have them on retainer to enhance the project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They met all the criteria we agreed upon before the contract. All deliverables were met on time successfully. It was everything we could’ve expected and more. We choose to continue working with them because they can work independently. They’re able to use their experience, knowledge, and creativity to solve any issues that came up.

The team always has good suggestions on what to do. Oftentimes with offshore companies, there are issues if things aren’t outlined in detail. Intetics Inc. is always able to stay ahead of the curve. They feel like a real development and product partner as opposed to a vendor that implements our plan.  

How did Intetics Inc. perform from a project management standpoint?

They’re fantastic. Every meeting, they took meticulous notes. Afterward, they summarized the notes and pointed out action items. We had an open Slack channel where they could ask questions at any time. We also had weekly meetings to go over progress and demos on Google Meet. They were as professional as you could imagine; nothing fell through the cracks.

What did you find most impressive about them?

Their dedication stands out. The team really believes in what we’re doing. They’re enthusiastic about the project, and we could tell they were excited to work with us.

Are there any areas they could improve?

They had to shuffle project managers a few times, which wasn’t necessarily their fault; one of them moved out to the country. We had to onboard different people a few times. It would’ve been great if we could keep the original project manager the entire time, but we had no control over that.

Do you have any advice for potential customers?

My advice is to make sure their areas of expertise match your needs. We were lucky in that everything we wanted to do was in their wheelhouse. I don’t know if that would’ve been the case if we needed a complex AR solution.