Where Software Concepts Come Alive

SILVER VERIFIED

Intetics is a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies.

Based on proprietary pioneering business models of Offshore Dedicated Team® and Remote In-Sourcing®, an advanced Technical Debt Reduction Platform (TETRA) and measurable SLAs for software engineering, Intetics helps innovative organizations capitalize on global talent with our in-depth engineering expertise based on the Predictive Software Engineering framework.

Intetics’ core strength is the design of software products in conditions of incomplete specifications. We have extensive industry expertise in Education, Healthcare, Logistics, Life Science, Finance, Insurance, Communications, and custom ERP, CRM, Intelligent Automation and Geospatial solutions.

Our advanced software engineering background and outstanding quality management platform, along with an unparalleled methodology for talent recruitment, team building, and talent retention, guarantee that our clients receive exceptional results for their projects. At Intetics, our outcomes do not just meet clients’ expectations, they have been exceeding them for a quarter of a century.

Intetics operates from 11 offices in 6 countries including USA, Germany, UK, Belarus, Poland and Ukraine. 

Intetics is ISO 9001 (quality) and ISO 27001 (security) certified and a Microsoft Gold, Amazon, and Google Partner. The company’s innovation and growth achievements are reflected in winning prestigious titles and awards, including Inc 5000, Software 500, CRN 100, American Business, Deloitte Technology Fast 50, European IT Excellence, Best European BPO, Clutch and ACQ5 Awards, and inclusion into IAOP’s Best Global Outsourcing 100 list.

 
$10,000+
 
$25 - $49 / hr
 
250 - 999
 Founded
1995
Show all +
Naples, FL
headquarters
  • 10001 Tamiami Trail N, Suite 114
    Naples, FL 34108
    United States
other locations

Portfolio

Key clients: 

AIG Bizzuka Binary Parcels eFinancialCareers Encyclopaedia Britannica Cengage Learning Burda Digital Impaq Nokia Symantec SugarCRM Snap-On Spreadshirt Second-tier provider for:  Bank of America Kmart Kraft Office Depot T-Mobile Vodafone

Introducing TETRA

Intetics TETRA (Technical dEbT Reduction plAtform) assesses software as per 8 dimensions of quality to help you decrease the software flaws. Do you care of your product? Let's TETRA it!

Intetics story

1-minute story about us

How to build and ramp up a team with Intetics

Intetics CTO, Sergey Kizyan shares how Intetics builds teams.

Why is a Good UX UI important

Explaining the importance of UI and UX. Maria Kokovina, UX Designer

Dedicated teams as the best approach for cooperation on long term projects. Ivan Reznik, Delivery Director.

Discussing Business Culture and Hiring Practices with Intetics COO

The exclusive interview of Serge Stepantsov, Intetics Inc. COO with BizCastHQ about unique practices for team building and hiring.

Remote In-Sourcing: Software development cost-efficiently and worry-free

Remote In-sourcing is a new global sourcing model that allows clients to have full control over their project while working with teams in remote locations. The model guarantees more visibility and less risk compared to other traditional outsourcing models (including offshore dedicated teams). 

Access your data whether you’re in your office or out in the field.

The Drone Data GeoPortal is optimized to work with mobile and desktop devices. It’s a flexible solution that allows you to use data collaboratively or limit use and secure data in accordance with ISO 27000.

Remote In-Sourcing is a new flexible model that allows more control over projects with distributed teams. With this model big data projects can hugely benefit from sourcing remote talent, without adding more risk. 

Intetics: 20 years of sofware product development

In 1995, 5 engineers got together and started writing software in Minsk, Belarus. Twenty years later the company with roots in Eastern Europe became one of the leading and fastest growing software development firms in the world. 

Reviews

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Data Collection & Organization for Insurance Tech Startup

"Their willingness as individuals to really latch on to what we were doing and build a bond was impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2019 - Jan. 2020
Project summary: 

Intetics Inc wrote code to enable a machine learning solution to parse data. Additionally, the team handled collected, validated, and cleansed data to assist in the creation of an AI insurance broker. 

The Reviewer
 
1-10 Employees
 
Atlanta, Georgia
Co-Founder, Insurance Tech Startup
 
Verified
The Review
Feedback summary: 

Although ambitious goals were set for them, Intetics Inc stayed true to their word and quickly delivered as promised. Additionally, the team surpassed the rows of quality data per data set threshold. They exhibited strong project management and communication skills and were devoted to the project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re an insurance-tech startup based in the US, and I’m a co-founder and the head of product for the company. We’re essentially automating the process that allows small businesses to obtain and manage their business insurance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intetics Inc?

At a high level, we’re trying to automate the intelligence of the human insurance broker. We’re trying to use AI to teach our machine learning models how to understand the risks that a small business might face, based on set features. 

When we analyze those features, we can intelligently recommend both insurance policies and coverage customizations in an automated fashion, at scale. We’re essentially doing what a human broker does today, which they can’t profitably do for small businesses. Our approach was industry-specific. 

We’re not looking at small businesses in general, but we’re really looking at small businesses by industry. The approach to training and deploying models was to source our own data, validate its accuracy, cleanse it, and structure it, then train models on that specific data to intelligently understand the risks faced by small businesses in that industry.

Being a startup, we don’t have the resources to hire data aggregators and analysts in-house, and we also weren’t in the position to purchase or license existing data sets. Our approach was really to source our own data and validate it, and that’s what we turned to Intetics Inc for.

SOLUTION

What was the scope of their involvement?

The scope was limited to the data collection, validation, and cleansing processes. Intetics Inc was responsible for writing the code that allowed the machine learning models to parse data. Once the data sets were cleansed, validated, and structured, they handed it back over to us.

We then used our own machine learning engineers to take that data to train and deploy the models. The team helped create tools that would source data without violating the terms and conditions of any of the sources of data. 

They also came up with some really effective ways of validating and estimating data where verified data wasn’t readily available. The actual training and deployment of the models were brought back to our team.

What is the team composition?

We worked with four teammates at the peak, including a project manager. After she left the company, we were assigned another project manager. We also worked with a data engineer and two analysts. 

How did you come to work with Intetics Inc?

We’re part of a tech accelerator in Atlanta, and one of the founders that I and my co-founder got to know really well had worked with Intetics Inc going back 15 years. We were casually chatting one day about some of the limitations we had, and he recommended them and facilitated the introduction. 

How much have you invested with them?

The whole engagement cost $50,000–$75,000.

What is the status of this engagement?

The project kicked off in July 2019, and we paused it as a result of funding cutbacks in late-January 2020. We worked with them for around six months, and we’re probably going to reengage them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Intetics Inc delivered on everything they said they would. We set the milestone of getting to one production-ready data set per month early on, and they quickly hit that target. For the bulk of the engagement, they were delivering one data set per month. 

We originally felt it was aggressive, but they found a way to get it done. They also delivered substantially more data than we’d originally asked for. We didn’t have any real hard numbers, but we were looking to get 25,000–50,000 rows of data per data set, just to get those initial models trained. 

The team consistently delivered over 100,000 rows of quality data per data set. Not only did they exceed what we expected to get from a quality data perspective, but they quickly hit the goal of one delivered data set per month.

Assuming the data quality is hitting the standards we set, there’s no harm in us receiving more data; it’s only a benefit. Our machine learning engineers have worked with it for several months, and the data is holding up on quality and integrity.

It would only be to our detriment if the bulk of that data wasn’t usable, and that’s not been the case so far.

How did Intetics Inc perform from a project management standpoint?

I’ve had people recommend that we manage the project ourselves in-house when working with international teams. We didn’t have the time to do that, so I went ahead and trusted their project managers.

The managers were working for us part-time, offering half of their capacity. They weren’t even fulltime, but we wouldn’t have known. 

I didn’t have to manage any of the other three team members. The project manager did a phenomenal job of communicating requirements and breaking down our ask into requirements that the team could deliver.

Early on, there was another data analyst in place. I trusted the project manager to gauge the quality of the work that the rest of the team was doing, and I was going to judge based on the final deliverables.

However, she decided three weeks in that the initial data analyst just wasn’t cutting it so she cleared it with me and made the decision to replace them. The new analyst ended up working on the project for the rest of the engagement and did a phenomenal job. 

Intetics Inc made management decisions to change up the team early on, and, as far as I know, it was for the better. It worked out with the end deliverable. Both of our project managers were fantastic, and the whole team was extremely strong throughout.

What did you find most impressive about them?

We made an effort to really look at and engage with Intetics Inc as though they were an extension of our US team. Whilst I interacted with the project manager the most, we did have all-hand standups that the other three employees were a part of, and we were able to build a really strong rapport with them. 

It was actually really hard to pause the engagement because it really felt like I was laying off an employee. Their willingness as individuals to really latch on to what we were doing and build a bond was impressive. They didn’t feel like just a service provider; it felt like Intetics Inc was an extension of the team. 

They knew what was going on with the rest of the company, they engaged with us on social media, and it genuinely felt like they cared about what we were doing. I didn’t really expect that, but it made the quality of their work that much better. It’s why I’ll go back and use them again, and I’ll hopefully be able to get back some of that same team.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    I felt like I should’ve paid more relative to the quality I got.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve referred them to two other companies.

Development for a Computer Software Company

“Their quality work and ability to deliver on time have been key to their success.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2008- Ongoing
Project summary: 

Intetics primarily provides resources to supplement an internal development team. They’ve built a significant part of a web-based business management software using Java.

The Reviewer
 
United Kingdom
Company Director, Computer Software Company for Business Management
 
Verified
The Review
Feedback summary: 

Intetics’ efforts have been fundamental to the software’s success. For nearly a decade, the team has consistently delivered high-caliber work. Their timeliness, technical skill, and communicative approach have helped secure continued engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the company director for a computer software company. We’ve developed a Java-based web app related to project and document management.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intetics?

We have an internal development team but wanted additional support for our app. As a result, we needed resources to augment our team and expand our development capacity.

SOLUTION

What was the scope of their involvement?

Over the years, they’ve been integral to building our web app, handling a large proportion of the development. They’ve provided some QA services in the past but currently do not.

What is the team composition?

We primarily worked with their engineering manager.

How much have you invested with them?

In total, we’ve spent about $500,000 thus far.

What is the status of this engagement?

Their work began in 2010 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our primary objective is to sell our software product, which we couldn't have done without Intetics’ support. Without a doubt, we attribute a large part of our app’s success to their development work.

How did Intetics perform from a project management standpoint?

We’ve been working with them for a long time, now, and they’ve done very well. We’ve established set procedures with them, so everything runs smoothly. To communicate, we often use various web-based apps, including Skype.

What did you find most impressive about them?

Their quality work and ability to deliver on time have been key to their success.

Are there any areas they could improve?

No, nothing comes to mind. Because we’ve collaborated for so long, we’ve ironed out any problems that we might have had in the past.

Do you have any advice for potential customers?

Anyone looking to hire Intetics should just go for it. We’re happy with their service and would highly recommend them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Content Processing & Software Dev for Publishing Company

“Intetics’ engineering solutions have always proven efficient, stable, and easy to integrate into our workflows.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
June 2013 - Ongoing
Project summary: 

In conjunction with an internal team, Intetics supports the end-to-end build of custom software solutions. Engineers conduct a discovery stage and scoping session prior to development, QA, and deployment.

The Reviewer
 
201-500 Employees
 
Albany, New York
Product Manager, Publishing Company
 
Verified
The Review
Feedback summary: 

Intetics consistently designs, develops, and implements useful bespoke solutions based on custom software that’s seamlessly compatible with internally produced content. The team offers consistently reliable support that had proven integral to their partner company’s in-house processes.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a product manager at a publishing and learning software company. I am responsible for content strategy, contractor and vendor relations, and product development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intetics Inc?

We hired Intetics to help us with content acquisition and development and to build custom software solutions that are compatible with our content.

What were your goals for this project?

I needed an agile, collaborative partner table to work with oftentimes ambiguous or limited specs. By engaging with Intetics, I hoped to mitigate inefficiencies in our publishing workflow. Our main objective is to reduce the time it takes to bring new and updated information to the marketplace.

SOLUTION

How did you select this vendor?

During the RFP process, I solicited a proof of concept. I interviewed Intectics’ past clients, as well.

Describe the project in detail.

Our methodology involves discovery meetings and requirements gathering sessions for each new endeavor. We tested conversions followed by multiple rounds of QA. The results of QA reviews and feedback formed the basis for our custom tool’s functional specs.

Our iterative development process and feedback loop continuously improve our data structure. Using this methodology also serves to enhance the tools we use to refine content.

What was the team composition?

Intetics assigned us a project manager, content strategist, and three developers who work closely with editorial subject matter experts. This team collaborates with our internal QA team and two of our in-house developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

An editorial update before we hired Intetics followed a two-year cycle. With Intetics help, we’ve vastly improved both the quantity and quality of our published content and reduced the typical publishing cycle to about 6-8 months. Thanks to our mutual efforts, we now publish more material faster and at a lower cost.

How effective was the workflow between your team and theirs?

Intetics role is a critical part of our workflow. They’ve proven to be agile, highly collaborative, and very responsive.

What did you find most impressive about this company?

Intetics Inc.’s engineering solutions have always proven efficient, stable, and easy to integrate within our internal workflows. They have also been highly adaptive and willing to pivot to changing requests on our part.

Are there any areas for improvement?

There probably are, but one of the main reasons I enjoy working with Intetics is their ability to generate creative ideas and smart solutions for process improvement.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile Communication Platform for Web Design Agency

"The project went smoothly, and the final, underpinning technology is robust, stable and impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

Intetics provided increased development bandwidth for a niche communication platform. This included backend development, quality assurance, and project management resources. 

The Reviewer
 
11-50 Employees
 
Lafayette, Louisiana Area
Founder & CEO at Web Design Agency
 
Verified
The Review
Feedback summary: 

Intetics was instrumental to the completion of a number of end-customer solutions. Through their unique scalability of resources, they were able to hit project requirements without any sacrifice in quality of work. Feedback has been excellent and Intentics continues to provide support in times of high demand. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

Bizzuka is a web design agency offering custom web development and design to commercial and nonprofit clients.

What is your position?

I'm the founder and chief executive officer.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Intetics?

We were building a new application in the mobile notification space. This was a significant undertaking, as no existing product handled notifications and messaging distribution the way we envisioned. Our goal was to build a niche product that helped companies and entities with a distributed workforce or membership communicate important messages to their constituents quickly and efficiently. We wanted our clients to reach their recipients on any device that they preferred, while ensuring priority delivery that didn't get lost in email clutter or spam filters. Our company is headquartered in Lafayette, Louisianna, with a population of slightly more than 200,000. Finding qualified developers in this area is extremely challenging for us because the unemployment rate in the Lafayette technology sector is less than .5%. Qualified developers are well situated with good jobs, so scaling quickly to build a product of this magnitude is quite literally impossible in our region. Because of this, we knew that we had to go elsewhere to find the right resources. 

SOLUTION

Could you describe the scope of their involvement in greater detail?

During the course of the project (almost 2  years) we scaled almost instantaneously from two developers to about 12 developers and QA specialists and then back down to two again toward the end of the project. They were responsible for the majority of the technical elements, but also supported us when it came to implementing our desired visual design. We managed the project directly and basically took the project from discovery and requirements gathering all the way through development, testing and deployment. 

How did you come to choose Intetics?

We met the folks of Intetics at an Inc 5000 conference in New Orleans. After a few discussions and reference checks, we engaged them to help us build our new product.

RESULTS & FEEDBACK

Could you share any statistics, metrics or user feedback from this engagement?

I don’t have metrics that could be used to quantify anything they did other than that we thought they did a fine job. We’d get our customers to give us feedback, and we’d fix any bugs and make changes based on their feedback. The guys at Intetics were really good at listening to our ideas and then providing feedback on how to do things better. At the end of the day, with their help, we developed a superior product. There were never any major defects like a security issue; whenever something went squirrelly it was fixed quickly. 

Were you satisfied from a project management perspective?

We were extremely pleased with the caliber of talent Intetics put on our team. The project went smoothly, and the final, underpinning technology is robust, stable and impressive.

We were developing a new product, so the project began with just an original line of code. They introduced us to the agile software development methodology and we would fix any bugs there were along the way. We oversaw the whole project, but they had a project manager and all the developers, so they were fairly self-contained.

We never had any problems with their responsiveness or delayed work. We met with them every morning at 6:30. They were in Ukraine, so we had a nice three hour overlap with them. If something came up, we could fix it in real-time, and it was a very efficient process.

We used Google Hangouts to communicate with them through video conference, and that was critical for us, because we could see everybody on screen. It brought a personal element to it, far better than email communication.

Is there anything that distinguishes Intetics from other providers?

These guys had all of the expertise, and when we said we needed a designer, they were able to get a high-caliber designer within a week and put him on the team. We needed a really sophisticated engineer, and we got a really good engineer quickly.

The quality of Intetics’s engineers and their designers and the speed at which we got them on our team made them a better choice than any company we’ve tried before. They just gave us the ability to ramp up and ramp down really quickly, and we did that multiple times throughout the project. They really became part of our family and our team. Their work was cost effective without sacrificing quality or expertise.

In hindsight, are there areas in which they could improve, or things you'd do differently?

Honestly, I can’t really point to anything. There wasn’t a weak person on the team. Intetics was actually disappointed that they couldn’t give us their top iOS engineer. But the junior guy that they gave us in a matter of three weeks was every bit as good as the top guy, and he wasn’t as expensive either. So I don’t have improvements for these folks. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Offshore Development Information Technology Consultancy

" [Intetics provides] cearly higher quality and consistency than other providers in the marketplace.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

Intetics has provided various forms of support for a number of ongoing development projects. This has included IT labor services, design, strategy, custom functional development, and date migration. 

The Reviewer
 
1-10 Employees
 
West Palm Beach, Florida Area
Jeff Toewe
Founder & CEO at Binary Parcels, Inc.
 
Verified
The Review
Feedback summary: 

The quality of the product delivered has received constant praise. Intetics displayed a consistent and high-quality output and the partnership is expected to continue. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Could you briefly describe your organization?

I’ve been involved in multiple technology startups, often under the name Binary Parcels, Inc., which that helps companies build out their technology infrastructure.

What is your position?

I’m the owner and founder.

OPPORTUNITY / CHALLENGE

Could you describe the business challenges that you were attempting to address when you first approached Intetics?

The earliest projects involved building a basic Web presence, and through the years, the projects have grown in complexity and value. I’ve continued to work with Intetics on multiple different projects for multiple different clients.

SOLUTION

Could you describe the scope of their involvement in greater detail?

It’s mostly technical labor services. They have assisted and recommended in the design and architecture of solutions, but largely it’s IT [information technology] labor services. Most of their work is custom development and testing. I have limited technical knowledge and need to be able to leverage theirs in tandem with design and strategy.

How did you select Intetics as your solution partner?

I’ve known Intetics since before they were even called that, [back when] they were called Web Space Station. So, it’s been quite a long time. We’ve continuously collaborated on projects for 15 years or so.

When was the most recent project completed?

I wouldn’t say we ever really complete a project, per se. We complete certain development phases, but their involvement is ongoing. We rely on them heavily as an extensive of our development capabilities.

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the quality of their performance?

We’re either running private businesses, or acting as a solutions provider for commercial companies and, in both cases, we’re unable to disclose exact sort of results. I can tell you that we find the work and the relationship of clearly higher quality and consistency than other providers in the marketplace. So, that would explain why that relationship has gone on for nearly 15 years. Feedback from these various end-users and stakeholders has always remained positive, which is very impressive when you consider all the projects that they’ve been involved with.

When working with Intetics, is there anything you’d consider unique about their strategic approach or development methodology that distinguish them from other vendors?

They seem to have a much lower turnover than other IT groups, which probably means that they’re considered a better employer, and the folks that work there are more satisfied, as opposed to other entities. There are people that I’ve known for the entire span of those 15 years that have been working there. I’d say that also makes them easier to work with because you aren’t always getting new developers and leads on your project that have little or no background experience with your challenges.

In retrospect, are there areas in which you think they could improve as a service provider?

Sometimes, the communication from the project manager is inconsistent, based on the individual. If there were some guidelines as to how the project managers communicated status and what have you, that might be beneficial. But, like I said, it really depends on the individual because we’ve had great project managers in the past, and then less than desirable ones, too. That’s the only real recommendation I could make, based on my experience.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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SILVER VERIFIED
Business Entity
Business Entity Name
Intetics Inc.
Status
Active
Jurisdiction of Formation
Florida
Id
P16000029250
Date of Formation
Mar 30, 2016
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last updated
Oct 2, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
5
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
June 24, 2020