Intactdia

BACKGROUND

Please describe your company and position.

I am the Director of Qafqaz Kredit

Describe what your company does in a single sentence.

A non-bank credit organization is a financial institution that provides loans and other credit services without holding a full banking license or accepting deposits from the public.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

• A professional web design service was required for a credit and financial services company, aimed at creating a modern, user-friendly website that reflects the brand’s credibility, enhances customer trust, and supports business growth through improved online presence and functionality.

SOLUTION

How did you find Intactdia?

Online Search

Why did you select Intactdia over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Intactdia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work

The project involved the design and development of a corporate website for a non-bank credit organization, aimed at clearly presenting its financial services and improving customer accessibility. The scope included creating a structured, user-friendly digital platform that communicates the company’s loan products, application processes, and value proposition effectively.

A key requirement from our side was to have a custom, distinctive web design, rather than a standard template-based solution. The team at Intactdia delivered a fully tailored design that aligns with our brand identity and builds trust with potential clients in the financial sector.

Additionally, they developed a custom-built slider consisting of four sections, each highlighting one of our main service areas. This feature allows users to quickly understand our core offerings and improves the overall user journey by guiding attention to key services.

The website was built to support our core offerings, including micro-loans, consumer loans, agricultural financing, and business lending solutions. Key functionalities were implemented to streamline user interaction, such as a loan calculator for estimating repayments, well-structured service pages, and clear guidance on required documentation and eligibility criteria.

The solution also focused on responsive design, ensuring seamless performance across desktop and mobile devices, while maintaining a clean UI/UX aligned with financial industry standards.

 
Key Deliverables

Fully custom-designed corporate website (no template usage)
Responsive design optimized for desktop and mobile
Custom 4-part slider showcasing main service areas
Structured service pages outlining loan products and conditions
Interactive loan calculator for user self-assessment
Clear navigation architecture (Home, About, Services, FAQ, Contact)
Lead generation through contact and inquiry forms
UX/UI design focused on trust, clarity, and usability in financial services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website increased conversions by 38% and credit applications by 27% within three months. Bounce rate dropped by 22%, while page speed improved by 45%. User engagement rose, with session duration up 30% and satisfaction scores increasing from 3.8 to 4.6.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Intactdia demonstrated a highly organized and professional approach to project management throughout the engagement. They established clear timelines from the beginning and maintained consistent communication at every stage of the project.

All deliverables were completed on time, and in some cases even ahead of schedule. The team followed a structured workflow, providing regular updates and sharing progress for feedback, which ensured that there were no surprises during the development process.

They were also highly responsive to our needs. Any requests for changes or improvements were handled quickly and efficiently. Their team showed strong flexibility, adapting to our feedback and refining the design and functionality until it fully met our expectations.

Communication was smooth and proactive — they were always available to clarify details, provide recommendations, and guide us through technical decisions when needed.

Overall, their project management was reliable, transparent, and client-focused, which made the entire collaboration seamless and stress-free.

What was your primary form of communication with Intactdia?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their ability to combine creative thinking with practical execution. They didn’t just follow our requirements — they came up with valuable creative suggestions that improved both the design and overall user experience.

Their web design quality was outstanding. Instead of using standard layouts, they delivered a fully custom design that feels modern, professional, and aligned with the expectations of a financial services company. Small details, such as the structure of pages and visual hierarchy, were clearly well thought out.

We were also particularly impressed by their approach to key elements like the custom slider, where they translated a simple idea into an effective and visually engaging feature that highlights our main service areas.

Overall, their combination of creativity, attention to detail, and understanding of business needs made them stand out from other companies we’ve worked with.

Are there any areas for improvement or something Intactdia could have done differently?

No, as far as I see. 

BACKGROUND

Please describe your company and position.

I am the Product Marketing Lead of Espresso Systems

Describe what your company does in a single sentence.

Espresso Systems is the lead developer of the Espresso Network: a blockchain base layer designed to host applications that demand speed, security, and high degrees of customizability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

• As a software company, we generate a large amount of product usage and customer data, but we lacked a structured way to analyze it effectively. We hired Intactdia to help us build a centralized data environment that would allow our product and leadership teams to make better decisions based on real user behavior and system performance.

SOLUTION

How did you find Intactdia?

• Online Search
• Referral

Why did you select Intactdia over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Intactdia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Intactdia worked with us to design and implement a scalable data infrastructure that collected and processed information from our application, CRM, and support tools. They built automated data pipelines, structured datasets for analysis, and developed dashboards that allowed us to track product usage, customer engagement, and system performance metrics in real time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We gained much faster access to product and user data, which improved our ability to make data-driven decisions. Reporting became more efficient, and our teams could identify usage patterns and performance issues more quickly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management approach was structured and easy to follow. They provided clear timelines, maintained consistent communication, and were responsive to feedback. When new requirements emerged, they adjusted priorities without affecting overall progress.

What was your primary form of communication with Intactdia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to translate technical data challenges into practical solutions that our non-technical stakeholders could easily use was particularly valuable.

Are there any areas for improvement or something Intactdia could have done differently?

The collaboration was successful overall. Additional internal documentation for onboarding new team members could be beneficial, but it did not impact delivery.

BACKGROUND

Please describe your company and position.

I am the Co-Founder & CMO of D-Heart

Describe what your company does in a single sentence.

D-Heart is the first smartphone ECG device simple to use, clinically reliable, portable, and affordable. It allows anyone to perform a hospital-level ECG in total autonomy and to send the results to the 24/7 telecardiology service or to your trusted doctor.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

• We needed a reliable development partner to build a web-based platform for managing patient-related data and internal workflows. The goal was to replace manual processes with a secure digital solution that could be used daily by medical and administrative staff.

SOLUTION

How did you find Intactdia?

• Online Search
• Referral

Why did you select Intactdia over others?

• High ratings
• Referred to me

How many teammates from Intactdia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Intactdia helped us consolidate multiple data sources into a single data warehouse environment. They built automated pipelines that continuously updated datasets and created dashboards that allowed our leadership team to monitor operational metrics, patient interaction data, and platform usage trends. The solution was designed to scale as our data volume grows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now have faster access to operational insights and can generate reports within minutes instead of hours. The centralized analytics environment also improved the visibility of platform performance for our leadership team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The collaboration was structured and efficient. Communication was consistent, and the team maintained transparency about progress and technical decisions. When we requested additional reporting features, they incorporated them without disrupting the overall timeline.

What was your primary form of communication with Intactdia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand both the technical and operational aspects of healthcare data management made the implementation smoother than expected.

Are there any areas for improvement or something Intactdia could have done differently?

Overall, the engagement was successful and delivered the results we were aiming for.

BACKGROUND

Please describe your company and position.

I am the Co-Founder & Co-CEO of modefinance

Describe what your company does in a single sentence.

Applying Data Science & Artificial Intelligence to Finance: modefinance develops solutions for financial risk assessment & management, as a TechFin company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

• We hired Intactdia to design a scalable data architecture that would allow our teams to access accurate insights while improving data processing speed.
• Our fintech platform processes a large volume of payment and customer data, and we needed a more reliable data infrastructure to support reporting, fraud monitoring, and internal analytics.

SOLUTION

How did you find Intactdia?

• Online Search
• Referral

Why did you select Intactdia over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Intactdia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Intactdia analyzed our existing infrastructure and proposed a new data pipeline architecture capable of handling growing transaction volumes. Their team developed automated pipelines that collected and processed data from multiple sources, standardized datasets for analytics use, and implemented dashboards that allowed our operations and finance teams to track performance metrics in real time. They also improved data reliability by implementing validation and monitoring mechanisms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the implementation, data processing times were reduced significantly and our internal teams could generate analytics reports much faster. The improved infrastructure also allowed our product team to monitor user activity and financial transactions with greater accuracy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was well organized. We had regular status meetings and clear documentation for each development phase. The team remained flexible when we introduced additional requirements and always explained technical decisions clearly.

What was your primary form of communication with Intactdia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their strong technical expertise combined with a practical understanding of fintech data challenges made the collaboration very productive.

Are there any areas for improvement or something Intactdia could have done differently?

The engagement went smoothly overall.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of RemitRight Inc

Describe what your company does in a single sentence.

I’m the CEO of RemitRight, Inc., a comparison tool for international money transfers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

• We hired Intactdia to build a modern, fast, and scalable website that improves user experience and increases conversions.

SOLUTION

How did you find Intactdia?

Clutch Site

Why did you select Intactdia over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Intactdia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Intactdia handled the full website development process, including UI/UX design, front-end and back-end development, performance optimization, and SEO setup.

Key deliverables included a fully customized website, mobile-responsive design, secure and scalable architecture, on-page SEO implementation, speed optimization, and deployment support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launching the website developed by Intactdia, we saw a significant improvement in page load speed, higher user engagement, and an increase in conversion rates. Organic traffic also grew due to improved SEO structure, and the platform became more stable and scalable for future growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Intactdia demonstrated strong project management throughout the engagement. They delivered all milestones on time and maintained clear, consistent communication. They were responsive to feedback, quickly addressed any adjustments we requested, and ensured all agreed requirements were fully met.

What was your primary form of communication with Intactdia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Intactdia was their strong balance between technical expertise and strategic thinking. They didn’t just build a website—they focused on performance, scalability, and real business results. Their transparency, attention to detail, and commitment to delivering measurable outcomes truly set them apart.

Are there any areas for improvement or something Intactdia could have done differently?

Overall, we were very satisfied with Intactdia’s work. If anything, slightly more proactive suggestions during the early strategy phase could have added even more value. However, their execution, communication, and delivery met our expectations.     

BACKGROUND

Please describe your company and position.

I am the Head of Procurement of Leadol LLC

Describe what your company does in a single sentence.

An industrial and automotive lubricant supplier offering a range of engine oils, transmission fluids, hydraulic oils and other lubrication products for sectors like agriculture, marine, transport and machinery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

• Create a professional online presence that showcases Leadol’s lubricant products, builds brand credibility, attracts distributors and buyers, provides product information, and offers a clear contact point to support sales and market growth.

SOLUTION

How did you find Intactdia?

Online Search

Why did you select Intactdia over others?

• High ratings
• Company values aligned

How many teammates from Intactdia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work (Detailed)
The project encompassed a full redesign and redevelopment of Leadol’s digital presence, focused on presenting their lubricant products clearly, improving user navigation, and establishing a credible, conversion-oriented website. Work included discovery, UX architecture, UI design, front-end and back-end implementation, content structuring, and optimization for performance and visibility.

Key components of the scope:

• Discovery & Requirements Definition
  • Conducted stakeholder interviews and product-category analysis.
  • Defined user personas (industrial buyers, distributors, B2B partners).
  • Established site goals: credibility, clarity, product navigation, and contact generation.
• Information Architecture & UX Planning
  • Developed a new sitemap tailored around Leadol’s product taxonomy (engine oils, hydraulic oils, marine lubricants, etc.).
  • Created user flows for category browsing, product detail exploration, and contact conversions.
• UI/UX Design
  • Delivered a modern, clean visual design aligned with Leadol’s brand identity.
  • Built responsive layouts for mobile, tablet, and desktop.
  • Designed intuitive product category pages and detailed product templates.
• Front-End Development
  • Implemented the approved designs with fully responsive HTML/CSS/JS.
  • Ensured accessibility compliance and cross-browser compatibility.
• Back-End Development / CMS Setup
  • Integrated a content management system (e.g., WordPress or equivalent) for easy product and content updates.
  • Configured product catalog structures, tagging, and custom fields.
  • Developed contact forms and routing logic for inquiries.
• Content Integration
  • Added product descriptions, technical details, and downloadable spec sheets (if provided).
  • Structured SEO-friendly metadata and headings.
• Performance Optimization
  • Implemented caching, image optimization, and code minification.
  • Ensured fast load times and Core Web Vitals alignment.
• Quality Assurance & Launch
  • Conducted functional testing, device testing, and content review.
  • Managed deployment to production hosting.
  • Provided handover documentation and CMS training.

 
Summary of Key Deliverables

• Complete redesigned Leadol website (fully responsive and CMS-driven).
• New sitemap and UX flow documentation.
• High-fidelity UI design mockups for all major pages.
• Developed product catalog system with category filtering.
• CMS implementation with training and documentation.
• Custom product detail page templates.
• Contact and inquiry form integrations.
• On-page SEO setup (metadata, structured headings, optimized content).
• Performance-optimized front-end build.
• Final QA, launch support, and post-launch stabilization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Key success metrics include increased distributor inquiries, higher website traffic, improved product visibility, stronger brand credibility, lead generation growth, and measurable increases in sales or partnership conversions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project really well from start to finish. Everything was delivered when they said it would be, and they kept us updated without us having to chase them. Any time we had a request or needed something adjusted, they responded quickly and made sure we felt heard. It always felt like they were on top of things and genuinely committed to getting the details right.

What was your primary form of communication with Intactdia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how genuinely invested they were in understanding our business and getting the details right. They didn’t just build what we asked for—they took the time to think through what would actually work best for us. Their mix of technical skill, clear communication, and willingness to go the extra mile made the whole experience feel more like a partnership than a typical service engagement.

Are there any areas for improvement or something Intactdia could have done differently?

One area they could improve is providing a bit more proactive guidance on best practices early in the project. They delivered everything well, but having a few more upfront recommendations or examples could have helped speed up some decisions on our side. It wasn’t a major issue, but a slightly more consultative approach at the start would have made the process even smoother.

BACKGROUND

Please describe your company and position.

I am the Marketing Assistant of Emeraft

Describe what your company does in a single sentence.

Emeraft is an outdoor adventure company based in Asheville, North Carolina that organizes and guides recreational experiences such as white-water rafting, ziplining, rock climbing, fly fishing, and other nature-based tours in the surrounding Blue Ridge Mountain region.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

• A visually appealing website was needed to effectively showcase wilderness activities online.

SOLUTION

How did you find Intactdia?

• Online Search
• Clutch Site

Why did you select Intactdia over others?

• High ratings
• Good value for cost

How many teammates from Intactdia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Award-Winning, Immersive, Animation-Driven Outdoor Adventure Experience
Intactdia delivered a next-generation digital platform for Emeraft—an extraordinary, award-winning web experience engineered to make users feel as if they have stepped directly into an immersive outdoor environment. The site was designed as a living digital organism, blending aesthetic innovation with functional clarity to bring the spirit of rafting, climbing, ziplining, and backcountry adventure to life.

 
1. Discovery & Experience Architecture
Intactdia began with a deep strategic exploration of Emeraft’s brand DNA and adventure ecosystem.
Key outputs included:

Emotional experience mapping (designing for thrill, immersion, anticipation, and trust)
User journey blueprints optimized for experiential storytelling
Interaction architecture enabling “live” environmental transitions
Information modeling for dynamic adventure categories
 
2. Immersive UX/UI Design
Intactdia developed a cinematic, hyper-immersive UI that visually transports users into the Blue Ridge Mountain experience:

Full-frame hero scenes with subtle environmental motion
Cinematic depth layering to simulate physical terrain
Micro-interactions that mimic natural movement (wind, water flow, elevation shifts)
Fluid scroll choreography to guide users through adventures as narrative chapters
Nature-driven texture, color, and lighting motifs
A consistent visual rhythm that echoes outdoor exploration
This design phase positioned the Emeraft site as an award-class digital experience in its category.

 
3. Advanced Front-End Development & Motion Engineering
Intactdia implemented a high-performance, animation-rich front-end designed to feel alive:

WebGL-powered interactive scenes
Parallax-driven depth simulations
Scroll-triggered adventure transitions
Lottie-based micro-animations for tactile responsiveness
Motion frameworks tuned for 60fps fluidity
Dynamic content modules with real-time environmental motion
The result is a site where every element moves with purpose—mimicking rivers, cliffs, trails, and canopy lines.

 
4. Back-End Architecture & CMS Integration
To support the immersive visual front-end, Intactdia engineered a robust, scalable backend:

Modular CMS for managing adventures, itineraries, packages, and media
Structured content relationships for multi-activity bundles
SEO-oriented routing and metadata framework
Optimized media delivery pipelines for high-resolution imagery and motion assets
Booking-flow-ready infrastructure for future integrations
 
5. Live-Feeling Digital Storytelling
Intactdia executed a content system built to enhance the sense of realism:

Adventure pages structured like interactive field guides
Ultra-realistic visual compositions that echo real landscapes
Layered storytelling supported by animation cues and sound-ready architecture
Dynamic CTA architecture that adapts to user scroll path
The entire site delivers a “virtual outdoor journey”—even before the user books a trip.

 
6. QA, Performance Optimization & Launch
Given the animation density, Intactdia executed an advanced QA and performance regimen:

Multi-device motion testing
GPU performance tuning
Lazy loading and motion throttling for mobile
Image/animation optimization without sacrificing visual fidelity
Production-grade hosting and deployment
The final product performs like a top-tier interactive experience, not a standard tourism website.

 
Key Deliverables
Award-winning immersive website for Emeraft
Cinematic UX/UI system inspired by real outdoor environments
Integrated motion-design ecosystem with WebGL, parallax, micro-interactions, and scroll choreography
Alive, organism-like interface where elements move, respond, and breathe
Fully responsive, mobile-optimized experience
CMS-driven backend for scalable content management
Optimized performance layer for high animation loads
Launch-ready platform designed for long-term extensibility

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Key success indicators include increased visitor traffic (unique users), engagement (page views per visit & session duration), lower bounce rates, and higher booking or inquiry conversions showing user interest and business impact.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Intactdia ran the project with well-organized planning, steady communication, and dependable follow-through. Every phase was delivered as scheduled, and their team stayed highly responsive—adjusting to requests quickly and offering solutions before issues surfaced. Their ability to understand our goals and act on them made the entire engagement efficient and stress-free.

What was your primary form of communication with Intactdia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their creative vision—Intactdia approached the animated design not as decoration, but as a living, immersive experience. The way they conceptualized motion, atmosphere, and interactivity was truly exceptional, transforming the site into something that feels alive. Their ability to imagine and execute such a dynamic, experiential design approach is genuinely outstanding.

Are there any areas for improvement or something Intactdia could have done differently?

One area for improvement would be providing more documentation on the animation framework and motion logic, so our internal team could better understand how everything works behind the scenes. While the final product is exceptional, a bit more technical handoff material would have made ongoing maintenance even smoother. Other than that, their execution and collaboration were extremely strong.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Sohare

Describe what your company does in a single sentence.

Sohare is a device repair and electronics service company based in Hannover, Germany that repairs smartphones, tablets, and computers and also offers device buying, selling, and trade-in services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

• The project aimed to create a professional website for a device repair and resale business, improving online presence, showcasing services, and enabling customers to easily book repairs and sell used devices. The goal was to boost visibility and drive more service inquiries and bookings.

SOLUTION

How did you find Intactdia?

Online Search

Why did you select Intactdia over others?

• High ratings
• Good value for cost

How many teammates from Intactdia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included the design and development of a responsive corporate website for an electronics repair and device service company. The project focused on clearly presenting repair services for smartphones, tablets, and computers, as well as device trade-in, buying, and selling offerings. The initial phase involved understanding the company’s service structure, customer flow, and local market positioning to define clear information architecture and user journeys.

UX and UI design were created to ensure easy navigation, fast access to service categories, and clear calls-to-action for repair requests and customer inquiries. Service pages were structured to highlight supported devices, repair types, pricing transparency, and turnaround times. The design emphasized clarity, trust, and usability to support conversion-driven behavior for local customers.

The website was developed using a CMS-based solution, allowing the client to manage services, pricing, content, and contact information independently. Contact forms and inquiry mechanisms were integrated to enable customers to request repairs, ask questions, or visit physical service locations. The site was optimized for mobile devices, ensuring smooth performance across smartphones, tablets, and desktops.

The scope also included on-page SEO implementation, such as SEO-friendly URLs, meta tags, image optimization, and local SEO best practices to improve visibility in search results. Performance optimization and cross-browser compatibility testing were conducted to ensure fast load times and consistent functionality. Analytics tools were configured to track user behavior and conversion actions.

The project concluded with quality assurance testing, deployment, and post-launch support to ensure stability and proper operation. The final deliverables provided the client with a scalable, user-friendly website that effectively communicates services, builds trust, and supports customer acquisition.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Success was measured by increased online engagement, growth in service inquiries and repair bookings, higher lead conversion rates, improved user retention, and enhanced visibility. Metrics include website traffic, contact form submissions, appointment bookings, and repeat customer interactions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed in a well-structured and transparent manner, with clear timelines, defined milestones, and regular communication throughout the process. All deliverables were completed on time, and the team was proactive in keeping the project on track. They were highly responsive to our needs, addressed feedback promptly, and adapted quickly to changes, ensuring the final result fully met our requirements

What was your primary form of communication with Intactdia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What was most impressive about the company was their meticulous attention to detail and their ability to fully understand and address all of our requirements. They combined technical expertise with a user-focused approach, ensuring the website was both functional and aligned with the brand’s goals.

Are there any areas for improvement or something Intactdia could have done differently?

There were no major issues, as Intactdia managed the project professionally. Any minor adjustments or requests were handled promptly, and overall, their approach was thorough and efficient.

BACKGROUND

Please describe your company and position.

I am the Assistant Manager of Lalisa

Describe what your company does in a single sentence.

It is a cosmetic clinic. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

• A website needed for a company in beauty sector.

SOLUTION

How did you find Intactdia?

Referral

Why did you select Intactdia over others?

Referred to me

How many teammates from Intactdia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project scope included the design and development of a modern, responsive website for a beauty and aesthetic clinic. The work began with a discovery phase to understand the client’s services, target audience, and business goals, followed by structuring clear information architecture to present treatments in an intuitive and conversion-focused manner. UX and UI design were created with a mobile-first approach, emphasizing visual hierarchy, clean aesthetics, and easy navigation aligned with the clinic’s premium positioning.

The website was developed on a CMS-based platform, allowing the client to manage services, blog content, and contact information independently. Dedicated service pages were implemented with structured content, clear calls-to-action, and localized language support. Contact and inquiry forms were integrated with spam protection, and basic booking functionality was enabled to streamline lead generation.

The scope also included on-page SEO optimization, such as metadata configuration, SEO-friendly URLs, image optimization, and multilingual setup. Performance optimization and cross-browser responsiveness were addressed to ensure fast load times and consistent behavior across devices. Analytics and tracking tools were configured to measure user engagement and conversions.

The project concluded with quality assurance testing, deployment, and post-launch support to ensure stability and smooth operation. The final deliverable was a fully functional, user-friendly website that effectively represents the brand, improves user experience, and supports customer acquisition for aesthetic and cosmetic services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased online appointment bookings, higher user engagement (more page views and longer sessions), growth in contact form submissions, and improved visibility leading to more service inquiries. The website’s modern design and service pages boosted conversions and strengthened brand credibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was consistent and clear, ensuring that project goals and expectations were aligned at every stage.

What was your primary form of communication with Intactdia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their careful and attentive approach to all of our website requirements. They took the time to fully understand our needs and ensured that every detail was thoughtfully considered and accurately implemented.

Are there any areas for improvement or something Intactdia could have done differently?

There were no significant areas for improvement. Intactdia handled the project professionally, addressed requirements carefully, and delivered the work as expected. Any minor adjustments were resolved quickly through clear communication.

BACKGROUND

Please describe your company and position.

I am the CEO of Delhaize Belgium

Describe what your company does in a single sentence.

Working at Delhaize People can’t live without food — that’s for sure. But food is also a celebration. Our best moments with friends and family are often centered around food.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

• We hired Intactdia to rebuild our e-commerce website, improve brand consistency, and drive sustainable traffic through SEO and paid advertising. Our main challenge was poor conversions and a lack of visibility for our products online.

SOLUTION

How did you find Intactdia?

• Online Search
• Clutch Site

Why did you select Intactdia over others?

• High ratings
• Pricing fit our budget

How many teammates from Intactdia were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Intactdia redesigned our website from scratch, improved site speed, and created a clean, conversion-focused layout. They handled branding refinements, SEO implementation, Google Ads setup, and social media marketing. They also integrated secure payment systems and improved product navigation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We began receiving consistent organic traffic and higher-quality leads. Customers spent more time browsing products, and abandoned cart issues reduced noticeably.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They followed a clear roadmap, delivered milestones on schedule, and were always responsive to questions or feedback.

What was your primary form of communication with Intactdia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to connect design, SEO, and ads into one cohesive growth strategy stood out.

Are there any areas for improvement or something Intactdia could have done differently?

More early training on ad performance tracking would have been helpful, but overall execution was strong.