ImpiCode

BACKGROUND

Please describe your company and position.

I am the Deputy Head of the Human Resources and Payroll Department of Gutowski Account Sp. z o.o.

Describe what your company does in a single sentence.

We offer payroll and accounting services mainly for franchisees of a major fast-food brand, using dedicated software (provided to our clients) for scheduling and employee management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ImpiCode to accomplish?

• They greatly improved the performance of our existing desktop (Windows) software, quickly fixing issues like frequent freezes and slow performance. Thanks to these improvements, the software remains stable until the new system is fully up and running.
• They restored our homepage, implemented security measures, and effectively protected it against future cyberattacks.
• We decided to rewrite our outdated desktop solution into a modern, web-based application. They are currently working on a complete redevelopment of our software. In the first iteration, they are carefully replicating all existing features.

SOLUTION

How did you find ImpiCode?

Online Search

Why did you select ImpiCode over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from ImpiCode were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Initially, ImpiCode analyzed our existing desktop software, identifying and resolving major performance issues, especially within modules responsible for employee scheduling, payroll calculations and data export to accounting systems. Thanks to the significant improvement in these features, the software is now much faster and no longer requires waiting several dozen minutes for results.

The original software was developed years ago using VisualBasic (.NET) and MariaDB. It was built with outdated technology, making further development labor-intensive.  ImpiCode recommended rewriting the system using modern web technologies, which we agreed to.

Currently, ImpiCode is building a completely new web-based platform using Python, Django, PostgreSQL, and React. The first phase focuses on replicating all existing functionalities, including:

Employee availability surveys and automated scheduling for restaurant teams,
Vacation and sick leave tracking,
Hourly wage calculations based on shifts and weekdays,
Secure personal data management,
Seamless data export to external systems.
After completing this initial phase, we plan further enhancements with new features previously unattainable within the original system.

Additionally, they successfully restored our compromised website built on Concrete CMS (PHP) and implemented security measures to prevent future cyberattacks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A significant improvement in our software’s performance, specifically addressing database performance issues caused by rapidly growing data volumes. As our client base expanded and the number of records increased, performance bottlenecks became more frequent. ImpiCode effectively identified and resolved these issues, resulting in higher client satisfaction and fewer complaints.

The successful restoration and security enhancement of our website, effectively protecting our brand image and preventing future cyberattacks.

Ongoing development of the new web-based system, featuring a modern, intuitive, and responsive user interface. Once fully implemented, we expect the system to make client acquisition easier and further strengthen our market position.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The ImpiCode team approached the identification of performance issues professionally, quickly diagnosing and resolving them. Their project management is highly effective, consistently delivering on time and without delays. Communication is transparent and proactive; they keep us well-informed about project progress, clearly outline costs, and patiently explain technical details. Our cooperation is ongoing, and we expect it to continue smoothly. 

What was your primary form of communication with ImpiCode?

Virtual Meeting

What did you find most impressive or unique about this company?

The most impressive aspect of ImpiCode is their exceptional technical competence, combined with outstanding transparency and clarity in communication. From the very start, they demonstrated a deep understanding of complex technical challenges, swiftly resolving our software’s critical performance issues. Additionally, they took a proactive approach to keeping us updated on progress and costs.

Are there any areas for improvement or something ImpiCode could have done differently?

No areas for improvement.

BACKGROUND

Please describe your company and position.

I am the Vice President of Transactor Security Sp. z o.o.

Describe what your company does in a single sentence.

Transactor Security provides high-quality, innovative security and protection solutions, including drones, anti-drone systems, EOD/IED threat neutralization, detection equipment for explosive, biological, chemical, and radiological threats, as well as specialized gear for law enforcement and security forces, all backed by expert consulting and a comprehensive approach.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ImpiCode to accomplish?

• In 2021, we needed a demo application for mobile fingerprint readers to demonstrate device functionality. The application enabled scanning four fingers simultaneously, individual fingers, and palm prints. Additionally, it converted scanner data into WSQ files (FBI standard) in compliance with law enforcement requirements. •
• In 2024, we needed a desktop application for a stationary fingerprint scanner, this time as the final software for scanner operation. The software allows scanning fingers collectively or individually and saves data in the NIST format (as required by authority). Additionally, it enables the generation of fingerprint cards for printing.

SOLUTION

How did you find ImpiCode?

Online Search

Why did you select ImpiCode over others?

• Great culture fit
• Company values aligned
• high technical competence

How many teammates from ImpiCode were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

2021 – Demo Application for Mobile Fingerprint Readers
We required a demo application (for Android) to showcase the functionality of mobile fingerprint readers. The key features included:
● Scanning four fingers simultaneously, individual fingers, and palm prints.
● Converting scanned data into WSQ files (FBI standard).
This successful project confirmed ImpiCode reliability, allowing us to proceed with a more advanced solution.
2024 – Desktop Application for a Stationary Fingerprint Scanner
We needed a complete desktop application (windows) for scanner operation. The project included:
● Scanning fingers collectively or individually.
● Generating NIST files, including niche sub-standards.
● Creating and printing fingerprint cards.
● Limited hardware access - only two weeks at the start and a few days for final testing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1.) Development of a functional demo application for Android showcasing the capabilities of a mobile scanner (2021).
2.) Full-featured desktop application for Windows, supporting a stationary scanner and enabling the generation of required files (2024).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ImpiCode demonstrated effective project management with clear organization and timely deliveries:
- Communication was seamless, primarily through phone calls, online meetings, and emails.
- We received detailed work logs every month.
- They optimized hardware usage, using the scanner for the shortest possible time.
- Despite remote collaboration, we had the opportunity to meet in person at their office when picking up the equipment.
Overall, they were well-organized and consistently met deadlines while ensuring efficient communication and resource management.

What was your primary form of communication with ImpiCode?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their strong technical skills. They effectively understood the standard’s specifications and generated the required files, while also handling USB communication with the scanner seamlessly.

Are there any areas for improvement or something ImpiCode could have done differently?

No areasfor improvement.

BACKGROUND

Please describe your company and your position there.

I'm the business developer of an IT consulting firm. We advise start-ups and SMEs in the tech space.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ImpiCode, and what were your goals?

We hired ImpiCode team to make an incomplete website built with React mobile responsive and for partial code refactoring. The goal was launching a website meeting design and performance requirements.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and chose this vendor based on their past projects and cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss goals and objectives, which included Mobile Responsiveness and implementing a better structure with React-Redux for how states were managed across pages, particularly with respect to checkout and multi step forms. Afterwards we scheduled weekly meetings to review the work and provide feedback.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact throughout the process and one frontend developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website performance improved and the client loved the mobile responsiveness.

Describe their project management style, including communication tools and timeliness.

We had weekly meetings with their project managers and developer, who worked well with our team. We used Slack, Jira and GitHub.

What did you find most impressive or unique about this company?

They didn't count the hours, but only cared about delivering a professional site. They proved to be reliable, on time, and committed to the scope of work. We highly appreciated their honesty in providing estimates and reporting their activities.

Are there any areas for improvement or something they could have done differently?

Not really, as any issue that we reported was immediately fixed.

BACKGROUND

Please describe your company and your position there.

I am the IT director at Sodexo Benefits and Rewards Services. My company provides incentive and loyalty programs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ImpiCode?

We hired ImpiCode to provide support for the loyalty platforms for UK and BE during the last operational months and closing down of the platforms.

What were your goals for this project?

The main goal for the project was to support our platforms during their shutdown. We were looking for a software development company which would ensure proper operation of the systems until the closing of the platforms.

SOLUTION

How did you select ImpiCode?

We knew that the SayReward PL platform is constantly being developed in Poland and there are many experienced specialists working on similar systems. That is why we decided to outsource developers from Poland. We were looking for a software development company with a dev team experienced both in PHP and AWS technology. We learned from ImpiCode’s website that the company has specialists with experience in these technologies. We were assured by ImpiCode that they would assign to our project developers who previously worked on similar systems and could communicate well in English. That is why we decided to work together with ImpiCode.

Describe the project in detail.

The ImpiCode dev team provided technical support during the systems shutdown. Those systems were developed using a legacy PHP framework Zend1/2 and MySQL 5.5. The team exported many diverse reports from our systems’ databases. ImpiCode performed repair and maintenance work, e.g. they had to unlock report queues, as well as run SQL scripts which collectively applied fixes. Additionally, the developers helped us to solve various problems with the system and investigated why some user points didn’t go through. They also investigated problems with integration with external services and supported us in proceeding with DSARs (Data Subject Access Request) related to GDPR. Finally, the ImpiCode dev team supported the process of shutting down the system and deactivating users.

What was the team composition?

The ImpiCode dev team consisted of one lead developer and one regular developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We received technical support throughout the entire period of cooperation.

How effective was the workflow between your team and theirs?

We used Jira to organise our work. We also assigned tasks to developers on a daily basis. The ImpiCode dev team performed all tasks very efficiently and quickly answered all our questions. If we had any doubts, we talked via Microsoft Teams or communicated via chat in Jira. What’s more, the ImpiCode dev team had short daily meetings with our branch in Poland during which they presented their progress. We think our workflow was very effective.

What did you find most impressive about this company?

We are impressed by the efficiency of the ImpiCode dev team. All tasks were performed diligently with attention to detail.

Are there any areas for improvement?

N/A

BACKGROUND

Please describe your company and your position there.

I’m the CEO of the Optime.AI company. We are a software development company and provide dedicated systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ImpiCode, and what were your goals?

ImpiCode provided us with outsourced programming services. We needed support in our client's internal project of a dedicated system for meal-delivery services.

SOLUTION

How did you select ImpiCode and what were the deciding factors?

What drew my attention to ImpiCode was their completed projects and positive references on Clutch. In addition, I’ve noticed that ImpiCode has experience in technologies we use in our dedicated system. During the first phone call, ImpiCode made a very good impression on me. The company representative was able to talk about technology and business topics. He perfectly understood our needs. That’s why we decided to cooperate with ImpiCode.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

ImpiCode specialists have created a CRM module for customer complaint management in our dedicated system as well as a module to help manage products in the warehouse. As a result of this improvement, warehouse managers know which ingredients they have in stock. Additionally, ImpiCode developers fixed bugs in other modules such as the supplier panel. The ImpiCode team implemented new functionality - customer data anonymisation. Finally, they helped us to analyse and design future expansion of Facebook integration.

How many people from the vendor's team worked with you, and what were their positions?

The ImpiCode team included one lead developer and two full-stack developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As a result of ImpiCode’s work, two new modules such as the warehouse module and supplier module were developed.

Describe their project management style, including communication tools and timelines.

ImpiCode has performed all the tasks given to them.

What did you find most impressive or unique about this company?

We appreciate the work of the entire team.

Are there any areas for improvement or something they could have done differently?

Hmm... We had some issues with communication on Slack, but we resolved it quite quickly :)

BACKGROUND

Please describe your company and your position there.

I’m provide all internet activity in our company. Core of our business is French Touch concept, which one is organised with cooperation with French Embassy in Poland. French Touch is celebrated polish-french friendship and French lifestyle in Poland.

French Touch this is commercial action in many shops, cultural events and big event SHOW FRENCH TOUCH with TV broadcast in the biggest polish TV station (TVN)

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ImpiCode?

We employed ImpiCode to solve problems with our mobile application dedicated for the French Touch event. They are support us also in technical corrections on the website https://www.frenchtouchlabellevie.pl/ and help in updating the content.

What were your goals for this project?

The main goal of the project was to provide all French Touch participants with a mobile application working seamlessly on both Android and iOS. The application should include an option to buy event tickets and provide users with access not only to all current information about the event but also the promotional offers of our partners.

Application content should be managed via a backend admin panel hosted on AWS. We already had an application from another supplier, but it didn’t meet our expectations and we weren’t satisfied with it.

SOLUTION

How did you select ImpiCode?

We paid special attention to ImpiCode because of their completed projects, technology stack and positive client feedback and testimonials. We quickly received a reply to our inquiry and the first meeting turned out to be very successful.

ImpiCode responded with enthusiasm and commitment to the idea of supporting French Touch with mobile development. After analyzing other offers, we came to the conclusion that ImpiCode is the best fit for our project and we have established a cooperation with them.

Describe the project in detail.

We needed a mobile application working both on Android and iOS. Our previous application provider created a PWA application which was rejected by the App Store. We had the source code of the first application but the ImpiCode team decided to create a new app from scratch using different technology than the previous provider.

New app was developed with React Native, giving us working versions for both platforms at once, which were later successfully published to App Store and Google Play. While working on the application, ImpiCode drew our attention to some problems with the web application hosted on AWS. As a result, ImpiCode also has taken over its support.

What was the team composition?

Team members were React Native developer, AWS specialist, iOS developer responsible for iOS-specific functionalities and a Project Manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are very pleased with our new mobile application. Both versions of the application have passed store verification procedures successfully and were published to App Store and Google Play giving all French Touch participants access to our free application and so access to additional advantages.

We want to emphasise that ImpiCode has also made some improvements on our website.

How effective was the workflow between your team and theirs?

ImpiCode performed all tasks on a schedule and the project was completed on time. Our team still has regular contact with the ImpiCode team. We are receiving answers to our questions very quickly and all the urgent requests are resolved almost immediately.

What did you find most impressive about this company?

ImpiCode understood our needs and offered us the most effective solution. We are impressed with the very good communication with the company. It’s worth emphasising that they have really been involved in our project. We are 100% satisfied with work done by ImpiCode and decided to negotiate further cooperation.

Are there any areas for improvement?

None.

BACKGROUND

Please describe your company and your position there.

I'm the co-founder and CEO of the eMKa Project company. We provide software and hardware design and development services for electronic devices and embedded systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ImpiCode, and what were your goals?

We needed web developers to support our team in a project. The project was a web application for the telemedicine (remote diagnosis based on various medical imaging data). The goal of the project was to create a modern web application to replace the old desktop system written in Java.

SOLUTION

How did you select ImpiCode and what were the deciding factors?

We have found them through their web site. After the first meeting we knew that they are competent understand our needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project is a web application in Angular. It uses OAuth and OData to communicate with an external system. ImpiCode has provided a team of web developers who worked in Angular.

How many people from the vendor's team worked with you, and what were their positions?

Most of the time the team was composed of three developers, one senior developer and one manager. Some developers were replaced by the others during the project, but the manager was still the same and the transmission of the project knowledge was effective.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The ImpiCode team was a great support in the project. They provided the skills and knowledge which effectively complemented our internal team.

Describe their project management style, including communication tools and timelines.

We had regular meetings once a week plus additional meetings/calls when needed. The project manager of the ImpiCode became an essential member of the project team, creatively solving the problems and providing expertise at an excellent level. He was also involved in meetings with the ultimate client of the project.

What did you find most impressive or unique about this company?

Their ability to overcome all kinds of obstacles impressed us. In short, we had a good partner and an ally. They were a great help not only in at the technical and the project management level but also supported us during the meeting with the recipient of the project.

BACKGROUND

Introduce your business and what you do there.

I’m an IT manager at Bank Nowy NFG S.A.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ImpiCode?

We had a huge problem with our back-office system and needed help.

SOLUTION

What was the scope of their involvement?

ImpiCode improved our back-office system. They analyzed the program and found that it had plugins that needed to be updated. The system is written in PHP and Java.

What is the team composition?

There are about 10 people.

How did you come to work with ImpiCode?

I don’t know how my company found them.

What is the status of this engagement?

We started working together in August 2018. They’ve since started a new project for our company because we’ve been very satisfied with their knowledge.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They helped a lot. Before they came on board, the execution of the task took more than one day; now, it takes 30 minutes. 

How did ImpiCode perform from a project management standpoint?

We haven’t had any issues with communication.

What did you find most impressive about them?

They share their knowledge with us. We’ve learned a lot from them.  

Are there any areas they could improve?

They’re very good at what they do. We’re completely satisfied.

BACKGROUND

Introduce your business and what you do there.

I’m a researcher at the Institute of Literary Research in the Polish Academy of Sciences. I work in the Department of Contemporary Literature Documentation. I am also the author and co-author of a few lexicons and bibliographies that were published by the institute.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ImpiCode?

We needed to develop and build a virtual backend database for our descriptive bibliographies and compendiums in a single digital format.

SOLUTION

What was the scope of their involvement?
 They created an entire customized database on our behalf.

What is their team composition?
 At any moment, there were 1–3 people on the team, including a project manager.

How did you come to work with ImpiCode? How did you find them?
 We were recommended to them by one of our colleagues from the University of Warsaw’s IT department.

How much have you invested with them?
 My company spent about 120,000 Polish złoty (approximately $29,000 USD). 

What is the status of this engagement?

It is completed.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They made things much easier for us by creating a tool for the whole department to utilize. The tool allows us to gather materials and data in one place instead of searching multiple systems with keywords, which was very time-consuming.

How did ImpiCode perform from a project management standpoint?

They stayed within the original budget. The project was not completed in the original timeframe because the scope changed as the project progressed; we, the clients, realized that there was more we needed done than we originally anticipated. Our project manager was extremely patient with all of our questions and changes. She spoke with us in layman’s terms instead of technical jargon, which we, coming from a humanities background, deeply appreciated. In all, we were very satisfied with the project manager and how the project was managed.

What did you find most impressive about them?

Asia (Project Manager) was exceptional, patient, and professional. Even when we repeatedly asked the same questions, she was calm and patient. She was flexible when we wanted to make changes — or reverse changes we had previously requested — and it was evident that she was knowledgeable and competent. We completely trusted her to manage the project well.

As a team, they communicated well with us, and they were clear when communicating a change or suggestion. One advantage of working with them is that they are a smaller company instead of a large corporation, so we had the opportunity to communicate directly with management and executives. Moreover, one of the executives even oversaw our project and gave valuable input and suggestions we hadn’t thought of.

Another thing that impressed us was that they, as a company, were available for our calls and questions at any time. We never had to wait for a call-back or for a change to be made because they were always at the ready to make an adjustment.

Are there any areas they could improve?

At this time, I don’t have any suggestions or complaints.

Do you have any advice for potential customers?

Even if you have very unique specifications, needs, and an idea for how long you think the project should take, you should always add a few months onto your timeline expectations. If you think that it will take one year to complete the project, expect it to take 16 months, as you don’t know what ideas you, as the customer, might think of in the middle of the project or what changes you would like to make. It’s better to give yourself that extra room for improvement and changes.

We didn’t realize how much we could do with the system and, once we realized all of the possibilities, our project didn’t look the same as it did at the beginning. In the end, it was much better and the extra time was worth it, but we should have anticipated the possibility of a longer timeframe in advance.