Ignite Media

BACKGROUND

Please describe your company and your position there.

Entertainment® is America’s largest and most trusted coupon network. We are the leading provider of unbeatable local and national discounts throughout the U.S. and Canada. Entertainment® Rewards & Incentives, a division of Entertainment®, specializes in developing savings programs that help businesses connect with customers, members or employees.

I am Responsible for all B2B marketing activities for the Entertainment® Rewards & Incentives group including digital media and PPC advertising strategy, trade shows, direct marketing campaigns, website development, and content management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ignite Media?

Branding materials and sales materials for the Healthy Living Rewards Program. This required writing, design, and pre-press for a dozen Sales Sheets, two comprehensive whitepapers, and multiple case studies.

What were your goals for this project?

The goals of the project were to create a branded look across all pieces that are used for sales handouts, trade shows, and our website. The writing was B2B oriented and the design was clean, crisp and attractive.

SOLUTION

How did you select this vendor?

I have worked with Ignite Media for over 15 years. I used them at previous employers for large video projects which included travel to Texas on multiple occasions and many print projects through the years.

Describe the scope of their work in detail.

A dozen Sales Sheets, 2 comprehensive whitepapers, and multiple case studies. In addition, we were given product images and PowerPoint slides for the case studies. This project took place over several months and we are still using the work today.

What was the team composition?

A writer, a salesperson and a designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

At trade shows, we improved our positioning and branding. The sales staff had a coordinated, branded, group of materials for sales calls and it improved our professionalism and interest in Healthy Living Rewards programs.

How effective was the workflow between your team and theirs?

Interaction with the Ignite team is always very professional and effective. They even worked with me on some pieces together to see design options. I love working with the Ignite team.

What did you find most impressive about this company?

Ignite Media always keeps its deadlines. They are easy to work with and always give 110%.

Are there any areas for improvement?

No, I cannot think of anything at this time.

BACKGROUND

Please describe your company and position.

I am the Vice President / Executive Board of Georgia Basketball Coaches Association

Describe what your company does in a single sentence.

Basketball Coaches Association for Georgia

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ignite Media to accomplish?

• Create a organization website hub
• Set up ecommerce

SOLUTION

How did you find Ignite Media?

Referral

Why did you select Ignite Media over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Ignite was asked to create an organizational website hub from scratch (no previous website for org).The design requests included various forms of communication, ability to create memberships (subscriptions), ecommerce, and video hosting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Design communication was clear and measurable. Revisions were quick. Website was user friendly to all levels of our (client) admin experiences.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project outline was clear and straightforward. Communication was consistent. The final project was presented within the agree upon deadline window.

What was your primary form of communication with Ignite Media?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by their customer service, adaptability, and ease of communication.

Are there any areas for improvement or something Ignite Media could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Director of Product Solutions at eLumigen

Describe what your company does in a single sentence.

eLumigen is a high-performance LED industrial lighting solution company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ignite Media to accomplish?

• Overhaul SEO Methodology
• Increase Brand Awareness
• Drive Traffic to Our Website

SOLUTION

How did you find Ignite Media?

• Online Search
• Referral
• Other

Why did you select Ignite Media over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Ignite Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ignite was tasked to completely overhaul our SEO program and drive traffic to our website to increase online leads and brand awareness. Furthermore, we utilized Ignite to create 15 second video assets to drive brand awareness en masse via email marketing and social media.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Elevated online traffic, 250% increase in online leads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely response for deliverables always available by phone, text, email. They were extremely responsive and professional.

What was your primary form of communication with Ignite Media?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Thoughtful, clever, and always thinking beyond the scope. Very eager to bring new ideas to the table.

Are there any areas for improvement or something Ignite Media could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the School Director of Northwestern Tech

Describe what your company does in a single sentence.

Skilled Trades School

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ignite Media to accomplish?

• Website Creation
• Website Management

SOLUTION

How did you find Ignite Media?

Referral

Why did you select Ignite Media over others?

Prior work

How many teammates from Ignite Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website design,website management

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Lead based

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Ignite Media?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their timely responses were outstanding

Are there any areas for improvement or something Ignite Media could have done differently?

Not applicable

BACKGROUND

Please describe your company and position.

I am the Marketing Specialist of Ashcom Technologies

Describe what your company does in a single sentence.

We are a Computerized Maintenance Management Software (CMMS) developer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ignite Media to accomplish?

• An updated, faster and more reliable website
• better seo

SOLUTION

How did you find Ignite Media?

Online Search

Why did you select Ignite Media over others?

Pricing fit our budget

How many teammates from Ignite Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed an updated website for our software company. One that would align better with our newest software product. We also needed a faster and more reliable website and be able to update and add information as needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ignite Media delivered an amazing new design. They truly listened to what we needed and provided outstanding customer service. Their team is easy to work with and delivered on everything we needed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were much faster than expected. They responded to our requests throughout our projects within 24 hours sometimes faster. They made sure we were taken care of.

What was your primary form of communication with Ignite Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their entire team was friendly and easy to work with and they provided an amazing product. Both qualities of which are hard to find within one company.

Are there any areas for improvement or something Ignite Media could have done differently?

No they are great at what they do.

BACKGROUND

Please describe your company and your position there.

SVP in the Title Insurance industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ignite Media?

Created the design of the logo for our new company.

SOLUTION

How did you select this vendor and what were the deciding factors?

Seeing Mark's quality work for other clients was impressive so we wanted him to help with our company as well.

Describe the project in detail and walk through the stages of the project.

Mark consulted with us to get a feel for our vision and gave us multiple options. We saw some we liked and tweaked them down to the final product that we are quite happy with.

How many resources from the vendor's team worked with you, and what were their positions?

Our primary contact was Mark.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I think the best demonstration of our satisfaction is the amount of marketing pieces that have out logo on it!

How effective was the workflow between your team and theirs?

Easy.

What did you find most impressive or unique about this company?

We were impressed with the ease to get to a great design.

Are there any areas for improvement or something they could have done differently?

All good.

BACKGROUND

Please describe your company and your position there.

Telecommunications. Sr. Vice President - Operations

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ignite Media?

Web Hosting

SOLUTION

How did you select this vendor and what were the deciding factors?

Word of Mouth and Reputation for doing a fast efficient worry-free job

Describe the project in detail and walk through the stages of the project.

Moved our website from one hosted company to another. Set the date, date was met, instructions on our side were given to us. We completed them, they completed theirs, we were done. Just that easy.

How many resources from the vendor's team worked with you, and what were their positions?

2. Owner and Linux/Unix DNS specialist directly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our website is now in good hands. Was not sure of that before, I am now.

How effective was the workflow between your team and theirs?

Very Easy to follow. Communicated very well

What did you find most impressive or unique about this company?

Again, the communication. It was easy to work with them. They don't guess. They know what they are doing.

Are there any areas for improvement or something they could have done differently?

None off the top of my head. It was a great experience.

BACKGROUND

Please describe your company and your position there.

I'm the President of a Privately Held Industrial Textile Distributor and Converter.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ignite Media?

Creating a marketing video for one of our exclusive products highlighting the features and benefits to automotive and aviation seating.

What were your goals for this project?

Clean, Concise and simple explanation and demonstration of our product.

SOLUTION

How did you select Ignite Media?

I had a need and new Mark was in this business and did great work.

Describe the scope of their work in detail.

We wanted a video we could put on our website and youtube to help demostrate product benefits to our target audience.

What was the team composition?

It was mainly Mark, a videographer and voice over. They were very lean and efficient.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video has been used in marketing and sales calls and have been successful in demonstrating our product. We have been able to secure new leads thanks to this work.

How effective was the workflow between your team and theirs?

Communications with my internal Marketing Manager was excellent and they were very responsive.

What did you find most impressive about this company?

The whole job from start to finish was very professionally done especially the end product.

Are there any areas for improvement?

None that I can think of.

BACKGROUND

Please describe your company and your position there.

I am the office manager, responsible for the day to day operations of the office and the computer network.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ignite Media?

We wanted to update the look our our website.

What were your goals for this project?

New look, fresh content, hopefully generates new business.

SOLUTION

How did you select Ignite Media?

We interviewed several firms. We liked the people at Ignite, they were competitively priced and came highly recommended.

Describe the project in detail.

Complete overhaul of the website.

What was the team composition?

Several people from our firm, our marketing consultant and several people with Ignite all worked together on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Too soon to say, the website just went live last week. Response has been positive from everyone. Our cloud computing company was thrilled with Ignite. They said it was a pleasure to work with web designers who knew what they were doing.

How effective was the workflow between your team and theirs?

Despite the fact that attorneys are notorious for dragging their feet with projects like this, Ignite did a great job of keeping on everyone and keeping the project moving.

What did you find most impressive about this company?

Their experience, knowledge, and professionalism impress us.

Are there any areas for improvement?

I do not have any complaints about Ignite. They anticipated everything.

BACKGROUND

Please describe your company and your position there.

I'm the director of marketing and communications for a college preparatory school in Bloomfield Hills, MI. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ignite Media?

Ignite Media updated the home page of our website, creating a more visually appealing presentation and more functionality.

What were your goals for this project?

The goal was to create a home page that would offer a more user-friendly experience that was visually appealing, more informative, easy to navigate, and the ability to add sponsorship recognition.

SOLUTION

How did you select Ignite Media?

Reputation, past vendor, cost-effective.

Describe the project in detail.

Needed a new home page design. I provided a list of functionality items and they created a visually appealing user experience.

What was the team composition?

Excellent team collaboration through the course of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The new format was well recieved. Website traffic is improved overall.

How effective was the workflow between your team and theirs?

Fast and fluid.

What did you find most impressive about this company?

Their ability to interpret my needs and execute in a timely manner impressed us.

Are there any areas for improvement?

No.