ICS-digital

BACKGROUND

Introduce your business and what you do there.

I’m the SEO manager of Sportradar, a global sports technology company providing data, analytics, and integrity services to sports organizations, media, and betting operators, enhancing fan experiences and supporting business growth across major sports worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ICS-digital LLP?

We needed help boosting our organic rankings.

SOLUTION

What was the scope of their involvement?

ICS-digital LLP provides digital PR services, including PR and outreach.

What is the team composition?

We work with 2–5 teammates from ICS-digital LLP.

How did you come to work with ICS-digital LLP?

We found them through a referral. We chose them over other options because they had high ratings, a great culture fit, and aligned company values.

What is the status of this engagement?

We started working with them in April 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ICS-digital LLP's work has increased our organic rankings and search traffic.

How did ICS-digital LLP perform from a project management standpoint?

ICS-digital LLP's project management is efficient and quick. The team understands the sports calendar and quick turnarounds. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

ICS-digital LLP's communication and flexibility are impressive.

Are there any areas they could improve?

I don't think there's anything they can improve on.

BACKGROUND

Introduce your business and what you do there.

I'm a senior marketing executive at KingMidas Games, a leading iGaming provider offering over 150 innovative gaming titles, including slots, cards, and virtual experiences, to help operators boost growth and player engagement.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ICS-digital LLP?

We needed help promoting our company's games at physical events via influencer marketing.

SOLUTION

What was the scope of their involvement?

ICS-digital LLP has provided influencer marketing services for us. The team has conducted a landscape analysis, competitor audit, and audience analysis snapshot. Based on that, they've developed a strategy and agreed on key reporting metrics. ICS-digital LLP has also identified and shortlisted 1–2 appropriate influencers to be engaged. Moreover, ICS-digital LLP has been responsible for campaign execution, including drafting influencer pitches and outreach, ongoing liaison with influencers, and monitoring influencer content. The team has also provided account management, including all client communication, project management, and coverage monitoring and results reporting. In addition, ICS-digital LLP has engaged and briefed influencers to be present onsite at events. The team has also aimed for influencers to post about and/or livestream the event, securing a minimum of four Instagram story posts and one grid post per influencer.

What is the team composition?

We've worked with 2–5 teammates from ICS-digital LLP.

How did you come to work with ICS-digital LLP?

I met ICS-digital LLP at a physical event. The team was referred to me, and their pricing fit our budget.

How much have you invested with them?

We've spent between $10,000 - $49,999 with them, across two projects.

What is the status of this engagement?

We started working with them in January 2025, and our engagement ended by June 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ICS-digital LLP has helped us successfully network with influencers in both countries. For one event in Brazil, the team has delivered 14 Instagram posts, 9,884 total views, 2,664 estimated profile reach, 35% non-follower engagement, and 249 interactions. For another event in the US, ICS-digital LLP has delivered 20 Instagram posts, 33,248 total views, 1,386 average reach, 1,097 total engagement, and 853 interactions. Overall, the results have met our expectations.

How did ICS-digital LLP perform from a project management standpoint?

ICS-digital LLP has been easy to work with and communicative. Our primary forms of communication are virtual meetings, and emails.

What did you find most impressive about them?

ICS-digital LLP's team was generally friendly, organized, and communicative, making it an overall pleasant working experience.

Are there any areas they could improve?

We wish the results could've been better considering the amount invested, but we also understand the difficulties due to the niche of influencers we're looking for.