Hireplicity

BACKGROUND

Please describe your company and position.

I am the Founder of Unified Track

Describe what your company does in a single sentence.

Predicitive Analytics for School Districts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hireplicity to accomplish?

• Develop a wireframe
• Build an MVP

SOLUTION

How did you find Hireplicity?

• Referral
• Worked with in the past

Why did you select Hireplicity over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Hireplicity were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For the Unified Track Wireframe and MVP, we contracted with Hireplicity to assist in the design and development of our edtech platform. The scope of work encompassed both UI/UX wireframing and MVP development, ensuring that the platform effectively integrates student information system (SIS) data, predictive analytics, and AI-driven risk modeling to support school counselors and students.

The engagement began with a discovery and planning phase, during which Hireplicity conducted stakeholder interviews to align requirements and user needs. They defined core user personas, mapped workflows, and established functional specifications that guided development. A product roadmap was also created to outline phased implementation. From there, Hireplicity moved into UI/UX wireframing and design, developing high-fidelity wireframes for key user interfaces and interactive prototypes to validate user workflows. Usability testing was conducted to ensure an intuitive experience for both counselors and students, with iterative refinements based on feedback.

For the MVP development, Hireplicity built a scalable backend architecture that seamlessly integrates with SIS platforms, enabling real-time data processing. The MVP includes a counselor dashboard displaying key student success indicators such as GPA trends, attendance risks, and credit completion. A predictive analytics engine was developed to assess and flag students at risk of falling off track, along with an intervention tracking module that allows counselors to log and monitor support strategies. Additionally, a student-facing portal was designed to provide personalized academic insights and intervention recommendations. Role-based access controls were implemented to ensure data privacy and compliance with FERPA guidelines, and API integrations were established for SIS data syncing.

Finally, Hireplicity conducted QA testing, performance optimizations, and security audits before deploying the MVP in a staging environment for pilot schools. They provided technical documentation and training for school administrators to ensure seamless adoption. Key deliverables from the engagement included high-fidelity wireframes and an interactive prototype, a fully functional MVP with core features, a predictive analytics model for early intervention tracking, an SIS integration and data syncing framework, and compliance measures aligned with FERPA regulations.

Hireplicity's collaboration allowed Unified Track to accelerate development and position itself as a data-driven solution that enhances school counselor effectiveness and improves student success outcomes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with Hireplicity resulted in several measurable outcomes that demonstrated progress and success in the development of the Unified Track wireframe and MVP. The project was completed within the agreed-upon timeline, delivering a fully functional MVP that integrated predictive analytics, intervention tracking, and seamless SIS data syncing. High-fidelity wireframes and an interactive prototype were developed and validated through iterative feedback, ensuring an intuitive user experience and reducing the need for major post-development design changes.

On the technical side, Unified Track successfully connected to school SIS platforms with a high degree of data accuracy, ensuring real-time updates on student success metrics. The predictive analytics engine was validated with strong accuracy, demonstrating its potential to flag students at risk of academic challenges. Role-based access controls were implemented to ensure compliance with FERPA regulations, providing secure and appropriate data access for counselors, administrators, and students.

Usability testing with school counselors and students provided valuable insights, resulting in iterative refinements. Early tests showed a high task completion rate for key features, with users able to efficiently navigate the platform and complete essential tasks, such as viewing student risk alerts and logging interventions. Feedback from initial users yielded a high satisfaction score, indicating strong adoption potential. Additionally, the platform secured multiple pilot schools for real-world testing, providing crucial data for further enhancements.

From a business perspective, the progress achieved with Hireplicity strengthened Unified Track’s position for market entry. Demonstrating MVP development milestones to investors helped validate the platform’s technical feasibility and market potential. Initial projections indicate a significant reduction in counselor workload by automating student risk identification and intervention tracking. By meeting these milestones, Unified Track established a strong foundation for scaling the platform, reinforcing its mission to enhance school counselor effectiveness and improve student outcomes through data-driven intervention strategies.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Hireplicity demonstrated strong project management throughout the engagement, adhering to agreed-upon timelines and maintaining clear communication. They delivered key milestones on schedule, including wireframes, prototypes, and the MVP, ensuring that each phase progressed efficiently. Their agile development approach allowed for flexibility, incorporating feedback iteratively to refine the platform based on user needs. Hireplicity was highly responsive, addressing questions and feature requests promptly while proactively identifying potential challenges and providing solutions. Their ability to balance structure with adaptability contributed to a smooth and successful development process.

What was your primary form of communication with Hireplicity?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Hireplicity was their deep knowledge and experience in the edtech field, which allowed them to quickly understand the unique challenges and requirements of building a platform for school counselors and students. Their familiarity with SIS integrations, predictive analytics, and education compliance standards (such as FERPA) ensured that Unified Track was developed with both functionality and data security in mind. Additionally, their experience working with early-stage edtech products enabled them to offer valuable insights beyond just technical development, helping shape product strategy and user experience. Their ability to combine technical expertise with a strong understanding of education workflows made them a uniquely valuable partner in bringing Unified Track’s vision to life.

Are there any areas for improvement or something Hireplicity could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Executive of SimpleCar, Inc.

Describe what your company does in a single sentence.

An affordable, all-inclusive, monthly vehicle subscription that is redefining vehicle ownership through a customer-centric, flexible, and debt free way to drive.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hireplicity to accomplish?

• Strategize and implement our tech stack, including CRM, Fleet Management, Payments, Invoicing, Data Analytics, etc.
• A thought partner in using technology to support the growth of our business
• Design and Develop a web application to help members onboard, offboard and manage their vehicle subscription

SOLUTION

How did you find Hireplicity?

Referral

Why did you select Hireplicity over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Hireplicity were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Hireplicity was responsible for a comprehensive build-out and development of our technological infrastructure. This included the creation and implementation of our development stack, database architecture, and web-based applications. The scope covered various functionalities to streamline user management processes such as onboarding, offboarding, and subscription management. 

Additionally, Hireplicity supported our backend operations, ensuring seamless fleet management, robust reporting capabilities, and effective system integrations. They also played a pivotal role in API development to enhance interoperability and connectivity with other systems.

Key Deliverables:

Development Stack:

• Complete setup and configuration of the development environment.
• Integration of necessary tools and technologies for streamlined development processes.

Database Architecture:

• Design and implementation of a scalable and secure database system.
• Development of database schemas to support application functionalities.

Web-Based Applications:

• Creation of user-friendly web interfaces for onboarding, offboarding, and subscription management.
• Implementation of responsive design principles to ensure cross-device compatibility.

User Management:

• Development of features to facilitate smooth onboarding and offboarding processes.
• Implementation of subscription management tools for users to easily manage their accounts.

Backend Operations:

• Support and development of backend systems to ensure efficient operation.
• Creation of robust systems for fleet management, including tracking and maintenance features.

Reporting:

• Development of comprehensive reporting tools to provide insights and analytics.
• Implementation of data visualization techniques for easy interpretation of reports.

System Integrations:

• Integration with third-party services and systems to enhance functionality.
• Development of middleware and connectors for seamless data exchange.

API Development:

• Design and implementation of RESTful APIs for system interoperability.
• Documentation and support for API usage by internal and external stakeholders.

Through these deliverables, Hireplicity has significantly enhanced our operational efficiency, user experience, and system capabilities, positioning us for scalable growth and improved service delivery.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to significant enhancements in user onboarding and offboarding efficiency, with noticeable reductions in the time required for these processes and a decrease in errors. Subscription management saw notable improvement, reflected by increased positive user feedback and a reduction in customer support inquiries related to subscription issues. 

Backend operations were optimized, resulting in improved operational efficiency and reduced downtime due to backend issues. Reporting capabilities were advanced, leading to greater use of data analytics for decision-making and faster generation of key reports.

System integrations and API development were also successful, with seamless integration with third-party systems increasing functionality and overall operational performance. The deployment of APIs resulted in more third-party application integrations and positive feedback on their usability and documentation. 

User experience enhancements, including improved interfaces and responsive design, led to increased user engagement and reduced user churn rates. These measurable outcomes underscore the project's success in boosting efficiency, user satisfaction, system reliability, and overall performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Hireplicity demonstrated strong project management skills throughout the engagement. They consistently delivered items on time, adhering to the project schedule and meeting all agreed-upon deadlines. Their team maintained clear and open communication, ensuring that we were kept informed of progress and any potential issues that might affect timelines. This proactive approach allowed us to anticipate and address challenges promptly, minimizing disruptions to the project flow.

In responding to our needs, Hireplicity was highly responsive and adaptive. They took the time to understand our requirements and priorities, and they were quick to implement changes or adjustments as necessary. Their responsiveness was evident in their prompt handling of our requests and their willingness to go above and beyond. Their culture and approach fostered an amazing working relationship, ultimately contributing to our companies success.

What was your primary form of communication with Hireplicity?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Hireplicity was their remarkable flexibility, kindness, and patience throughout the project. They exhibited an exceptional willingness to adapt to our evolving needs and requirements, making adjustments promptly and efficiently to ensure our satisfaction. Their team consistently approached challenges with a positive attitude and a solutions-oriented mindset, which made working with them a genuinely pleasant experience.

Furthermore, Hireplicity's expertise was evident in every aspect of their work, from the technical build-out of our dev stack to the seamless integration of complex systems. Their great workflows and communication practices were key to the project's success. 

They maintained clear, open lines of communication, providing regular updates and proactively addressing any potential issues. Their transparency has kept us informed and has fostered a collaborative and productive working relationship. Their combination of technical prowess, excellent communication, and a client-focused attitude truly set them apart as an exceptional partner.

Are there any areas for improvement or something Hireplicity could have done differently?

While Hireplicity provided outstanding service overall, there is a minor area for improvement regarding their client management approach. Their exceptional flexibility and adaptability were highly beneficial, but at times, we, as clients, may have gotten a little ahead of ourselves, and they might have been too accommodating.

In such instances, they could have gently encouraged us to be more structured and organized from the outset. By maintaining a bit more firmness and gently pushing back, they could help ensure that projects stay focused and aligned with the core objectives. However, it's important to note that this is a minor issue in comparison to the countless positives that outweigh it and is more of a lack of structure on our end than on theirs.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an online dropshipping retail store.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hireplicity, Inc.?

I needed their assistance in staff augmentation.

SOLUTION

What was the scope of their involvement?

I’ve engaged Hireplicity, Inc. to help me onboard different resources to support my team. They’ve launched a vetting process based on my requirements, such as English proficiency and basic computer and communication skills. We’ve hired one customer support specialist, one sales designer, and one team manager with their team’s help so far.

What is the team composition?

I mainly work with their owner.

How did you come to work with Hireplicity, Inc.?

I’d been friends with their owner for a long time and thought of engaging his company when I needed staff augmentation support.

How much have you invested with them?

I’ve spent over $50,000.

What is the status of this engagement?

Our ongoing engagement started in September 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our sales have gone up despite the repercussions of the pandemic since we have additional resources supporting our needs — that’s the only success metric I have for Hireplicity, Inc.’s onboarding support.

How did Hireplicity, Inc. perform from a project management standpoint?

We communicate via Skype and Messenger. Hireplicity, Inc. is a collaborative team that pays attention to my needs. Whenever we encounter issues with the candidates they recommend, their team is always quick to address that and offer other ways to help my team.

What did you find most impressive about them?

Hireplicity, Inc. knows where to look and what to look for when hiring candidates with exceptional qualifications. Additionally, they treat both their employees and clients with respect, which makes them an honorable provider.

Are there any areas they could improve?

I’ll appreciate an earlier notice when it comes to price increase or any changes in their services.

Do you have any advice for potential customers?

Identify your own market needs and requirements before engaging Hireplicity, Inc. — after all, the qualifications for each candidate must come from you, not their team.

BACKGROUND

Please describe your company and your position there.

I was the Director of Product at a fast-growing EdTech startup that now serves over 17M+ students across the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Hireplicity, Inc., and what were your goals?

We needed a way to quickly scale our engineering efforts without sacrificing quality. Pairing Hireplicity's developers with our own engineers was a winning combination that allowed us to ship quality software faster.

SOLUTION

How did you select this vendor and what were the deciding factors?

Hireplicty was aligned with our own values of creating an engaging, welcoming, inclusive culture. That alignment was important to us when selecting a vendor to work with. They also demonstrated a true passion for the work, becoming true partners in the work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It's tough to summarize the scope of Hireplicity's work with our team at that time. They were involved in nearly every feature development and release spanning multiple technologies across multiple years. They demonstrated an ability to adapt to new technologies and accelerate the pace of development in a fast-moving startup environment.

How many people from the vendor's team worked with you, and what were their positions?

Over the years, I worked with just about every member of the Hireplicity team. Software engineers and QA specialists mostly.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were on a rolling release development cycle, which meant we were shipping new features every day. They helped us ship new features, scale existing products, respond to bugs, etc. I would say that the Hireplicity team was just as much a part of our company's success as we were. They were involved every step of the way.

Describe their project management style, including communication tools and timeliness.

The Hireplicity team is proactive in their communications and seeking clarity about priorities, timelines, and specifications for development work. They ask good questions. This was a big benefit since it required less management on our end. Instead, we were able to move faster (which was the whole goal) and produce great work. I've found this isn't always the cast with custom software vendors and is, in my opinion, a differentiator for Hireplicity.

What did you find most impressive or unique about this company?

The people. They're really special. They were courteous, curious, engaged, helpful, and true collaborators. They also have a strong company culture. You'll notice that many of their team members have been on the team for years and years -- this is no easy feat in the technology world where it's commonplace for engineers to jump from company to company every 2-3 years. That says everything you need to know about Hireplicity's investments into their people. That investment is reflected in the quality of work you receive from them.

Are there any areas for improvement or something they could have done differently?

I really can't think of anything.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a company that is developing an adult learning platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hireplicity, Inc.?

We engaged with Hireplicity for software development.

SOLUTION

What was the scope of their involvement?

Initially, it was just conceptualizing products. We moved on to determine the best way of building the infrastructure, decide the database structure, and so on. Hireplicity was involved in all of this process, and then they were on the development side of the project. We provided them with some mock-ups and written documentation in terms of workflows, and they did some research and development for some of the functionality.

We’ve worked with them for over a year, and they continue to add QA resources to test the application and make sure it’s correct. They also help us with documentation for customer support and even with new team members that onboard on the development side.

What is the team composition?

Seven people have been involved in the project. One of them has been involved the whole time to offer advice and another comes in and out for a deeper, technical perspective. We have people in QA, project management, front- and backend development, and even someone on business analytics.

Our main point of contact is Taylor (CEO), but we have Grace (Software Engineer) as our lead developer, as well.

How did you come to work with Hireplicity, Inc.?

I had heard about their work and that led me to want to work with them.

How much have you invested with them?

We’ve spent at least $100,000.

What is the status of this engagement?

We began working together in December 2019, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had hundreds of tickets created and completed in the QA area. At this point, 99% of the bug tickets are fixed.

How did Hireplicity, Inc. perform from a project management standpoint?

They’ve done very well. We have different time zones and different people coming in and out of the project, so they’ve handled things really well. We used Jira and Slack as project management tools. We also used emails and phone calls as other forms of communication.

What did you find most impressive about them?

What distinguishes them is their agile development style, so they’ve been very flexible. They’re also very persistent; they spend up resources and do whatever they need to get the job done. Financially, they definitely offer a reasonable budget for the resources they provide.

Are there any areas they could improve?

I’m not sure how to answer; I don’t have anything to say here.

Do you have any advice for potential customers?

They’re a good choice. You can’t go wrong.

BACKGROUND

Introduce your business and what you do there.

I am the founder of FinHub, which is a pre-revenue software development startup in the fintech space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hireplicity Inc.?

I needed a team to help me develop this vision that I had for a software. I had gone through 4–5 different developers and was not making progress. It was not a good experience because I was spending money but I wasn’t seeing my vision come to life, so I hired Hireplicity to help me out.

SOLUTION

What was the scope of their involvement?

I painted a vision for the software that I desired by putting together some mockups for Hireplicity. The software itself is web-based. The idea behind our company and our services is that we would, in a sense, grease the wheels of financial transactions. We would use this software to turn a traditionally unpleasant experience into a pleasurable one by removing all the unnecessary steps. 

Hireplicity has since managed the project and done the front- and backend coding to bring my vision to life. Right now, all transactions are conducted via email and there’s no good software that could handle it, so their team is helping us build it, with an open-source, encrypted file management software as our foundation. File sharing and real-time chat functions are being integrated into this software as well. 

What is the team composition?

I’ve primarily worked with Julian (Software Engineer) since we started but I’ve also interacted with two other members of their team. Hireplicity assigned us a project manager to help keep things moving, but they were switched out for Jonathan (Web Developer). We’ve recently picked up another full stack developer, Arnold (Software Engineer) who we have working more on the frontend.

How did you come to work with Hireplicity Inc.?

Hireplicity was referred to me by a mentor of mine who’s a titan in the industry and has built several highly successful software companies. He told me that I needed to talk to Taylor (CEO) who was his go-to guy that engineered much of his software. 

I looked into Taylor’s company and saw that Hireplicity was pretty solid. Frankly, I had been fed up with all the other experiences I had and was getting burnt out, so there was really no contest; I decided to work with them. 

How much have you invested with them?

We’ve invested close to $80,000.

What is the status of this engagement?

I’ve been working with them for 3–4 years now. The project is ongoing and I’m using Hireplicity on an indefinite basis. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Working with Hireplicity has been a game-changer for me. I’ve finally been able to see my vision come to life and have begun to get some traction and forward motion, which is very exciting even though we’re still in the alpha stage and have just sent the software out to my first live user.

The fact that Hireplicity can deliver when they say they will has really set them apart. If an issue comes up that could potentially throw off the time estimates,  they would communicate it clearly, set our expectations well, and handle the planning and follow-through. We can tell that this project is important to them because they offer genuine apologies when they’ve not lived up to a certain standard. 

How did Hireplicity Inc. perform from a project management standpoint?

Everyone we’ve worked with from Hireplicity has been absolutely fantastic. They have a great deal of expertise and what makes them different is that they’re good at managing expectations, communicating, and delivering on what they said they’re going to, when they said they’re going to do it. The planning aspect of their project management is really excellent.

What did you find most impressive about them?

I feel like a broken record, but I will reiterate that they’ve been great at setting expectations and delivering on those. This has been a pain point for me in the past when other developers would start off strong but not follow through or finish at all. 

I’ve found that for these kinds of projects, 95% of the development is only about 50% of the work, so the other companies I’ve worked with felt like they were done when they, in fact, weren’t, which is how most of my projects have come at a standstill. It’s been maddening, but that Hireplicity has solved that problem for me is golden.

Are there any areas they could improve?

Nothing comes to mind. I feel very happy with them.

I feel like we have run into issues about tracking the billing in the beginning. There was no unfair amount charged, but I just wasn’t expecting it. It was a difficult first few months, but we were able to overcome it as we learned how to work together. It would be good if they had a system to track the running total cost and number of hours spent on a development project. That way, there would be better transparency as opposed to simply seeing the bill at the end of every month. 

BACKGROUND

Please describe your company and your position there.

I'm the VP of Implementations at an e-commerce SaaS company that provides search and merchandising services to ecommerce brands.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Hireplicity, Inc., and what were your goals?

We hired Hireplicity to help supplement our in house implementation team to help us scale faster.

SOLUTION

How did you select Hireplicity, Inc. and what were the deciding factors?

When considering outsourcing engineers we decided to go with Hireplicity due to my previous work with their team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We spent time together finding an engineer in their area that would fulfill our needs and hireplicity brought them into their team. We treated this engineer like any other employee, they just happened to be remote. They worked on projects as they were assigned and attended our meetings. They were just like any other team member.

How many people from the vendor's team worked with you, and what were their positions?

We had a few. We worked with two engineers, a project manager, and the owner of Hireplicity.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Hireplicity allowed us to quickly bring on a couple more engineers to supplement our in house engineering staff to ensure we were delivering projects to our customers in a timely manner.

Describe their project management style, including communication tools and timelines.

We requested that they use our tools for project management as we were just integrating their team members as a part of our team and they were able to do so successfully.

What did you find most impressive or unique about this company?

I think they actually care about the success of their projects and team members. We wanted engineers that would join our team and just be an extension of our existing team and they were able to do so.

Are there any areas for improvement?

The hiring process for the engineers took slightly longer than expected, but we're very strenuous in our hiring practices.

BACKGROUND

Please describe your company and your position there.

CEO of a software as a service solution for the K-12 Education space. We are providing a solution to make technology asset management much easier for the technology staff at school districts all over the United States.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Hireplicity, Inc., and what were your goals?

I have hired the Hireplicity team to help develop our software platform over the last 3 years. The goal was to develop a platform that provides value to as many education customers as possible.

SOLUTION

How did you select Hireplicity, Inc. and what were the deciding factors?

I received a recommendation from a former customer of theirs, as a very cost effective way to build the software platform I had envisioned.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It is an ongoing project. I utilize full stack developers, as well as QA techs. They have built me a multiple database stack with a user interface.

How many people from the vendor's team worked with you, and what were their positions?

We are currently at 5 employees. 2 senior full stack, 2 junior developers and 1 QA tech.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have gone to market with our solution and have started receiving income for it. I feel the only limiting factor was the fact that I was the head of product/architecture. With adequate product and UI/UX staff in place now, our velocity has increased recently. Overall, I know I have saved money using the Hireplicity team.

Describe their project management style, including communication tools and timelines.

We use Jira, as well as lean and waterfall methodology while under my leadership. They provided a PM in the beginning, and would plan the sprints without any of my involvement, which was nice, as I do not have a software building background.

What did you find most impressive or unique about this company?

They are cost-effective, responsive, and consistent.

Are there any areas for improvement or something they could have done differently?

Nothing I can think of at this time.

BACKGROUND

Please describe your company and your position there.

As a Senior Data Integration Specialist I was responsible for communicating to the developers the new development and/or changes to the tools needed to bring in educational data into our data driven tools.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Hireplicity, Inc., and what were your goals?

In the education industry there isn't a uniform way to store and extract data. Every school system has their own set of tools and methods for storing the students data. The challenge was creating tools that would be flexible and robust to accept and process any high volume data that would come to us.

SOLUTION

How did you select Hireplicity, Inc. and what were the deciding factors?

Finding a company that was open to listening to our needs and producing results was a challenge in itself. Hireplicity not only put a plan in place that we all agreed upon but they were able to bring in the extra support that their team needed to work faster and better.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We initially setup Jira a support ticket system to help with the multiple requests and needs as we launched the project. Numerous meetings where held via Zoom to talk through the various hurdles we needed to find solutions for.

How many people from the vendor's team worked with you, and what were their positions?

There were about six key Hireplicity team persons who had different roles and tech backgrounds that complimented each other as they worked through the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Before the new tools were launched we were manually processing and messaging data files to get them into our system. After working with Hireplicity we were able to process files at a much quicker rate and even open up some of the tools to our higher level clients.

Describe their project management style, including communication tools and timelines.

They took ownership of the project and really understood the client's needs. We worked well together and communication was never an issue. They strove to make the biggest impact for the lowest cost

What did you find most impressive or unique about this company?

Their teamwork, honesty and work ethic was very different for a tech company. It wasn't just about custom software development but also their authentic caring for each other and for others.

Are there any areas for improvement or something they could have done differently?

I had a good experience and could only wish we could have worked more in person.