Hapy Co

BACKGROUND

Please describe your company and position.

I am the ReactJs Accessibility Expert of a financial wellness company.

Describe what your company does in a single sentence.

we provide an easy-to-use financial wellness app that offers a number of money management features along with other services like saving goals, loans, and insurance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ENOU Labs to accomplish?

• To create a comprehensive web application layout for a financial website.

SOLUTION

How did you find ENOU Labs?

Referral

Why did you select ENOU Labs over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ENOU Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The design team's performance was truly outstanding. Their creative approach, meticulous attention to detail, and clear grasp of our project's objectives were exceptional. We're highly impressed with their work and are truly grateful for their contributions to our project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a result of the design team's outstanding efforts, we now have a visually striking and user-friendly product that perfectly aligns with our project's objectives. Their creativity and attention to detail have significantly enhanced our overall user experience, setting us up for success in our venture.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The design team showcased remarkable project management skills throughout the entire project. Their ability to organize tasks, set priorities, and maintain clear communication streamlined the workflow, resulting in a well-executed and timely project delivery. Their project management prowess was instrumental in the project's overall success.

What was your primary form of communication with ENOU Labs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What sets this company apart is its unwavering commitment to innovation and customer-centric solutions. They consistently push the boundaries of creativity, infusing unique and cutting-edge elements into their designs. This dedication to providing tailored, forward-thinking solutions distinguishes them as a truly exceptional entity in their field.

Are there any areas for improvement or something ENOU Labs could have done differently?

They're already investing in continuous training and development programs for employees to keep their skills up to date.

BACKGROUND

Please describe your company and your position there.

I am CEO of remoty, which is an attendance & task management Slack integration designed for remote and hybrid teams.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ENOU Labs?

We wanted to build a web application on which team leads could go and get a high level overview of their team and tasks in progress. The web application was slightly complicated as we not only needed to build a project management tool but we needed to build a billing, invoicing & payroll solution too.

SOLUTION

How did you select this vendor?

ENOU labs provided their services to one of the company I previously worked at. The team's deliverables were of great quality and all deadlines were met on time. Considering the great experience my company had, I selected this vendor.

Describe the project in detail and walk through the stages of the project.

Their team spent good amount of time understanding our product, industry and users. We also shared our vision of keeping remoty Slack-first which was ultimately translated into information architectures, Lo-Fis and then High Fi design prototypes.

The designs were then properly handed off to our development team along with the instructions on design systems and components being used or customized.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with two resources of ENOU labs:

• Product Designer
• Junior Product Designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The web application that ENOU team built has been loved by alot of our users.

How effective was the workflow between your team and theirs?

Once we gave ENOU lab the project, we were taken on a video call for discovery meeting where both product designers understood our requirements. Post discovery, the junior product designer kept in touch with our Product Manager via Slack & WhatsApp.

Whenever, a milestone was complete we were called in for a demo meeting, in which we shared our feedback & the designs were then updated.

What did you find most impressive or unique about this company?

• Their understanding of the users and industry was impressive.
• They built a very scalable design, now if we need to add or remove anything we have a framework which not only allows but guides us how to add new functionalities in the app.
• The design system they used was not very mainstream and it gave our web dashboard a more subtle/unique look.
• Our frontend developer was not very experienced. He often got stuck in implementing the designs. ENOU team went out of their way in ensuring that the designs were actually implemented by guiding our developer.s

Are there any areas for improvement or something they could have done differently?

I can't think of anything significant that they need to improve. Maybe if they could also include assign a project coordinator to each project it would make information flow slightly more seamless.

BACKGROUND

Please describe your company and your position there.

Founder here at RepairDesk, a cloud-based point-of-sale software, engineered specifically for small and medium-sized computer and cell phone repair shops that allow repair shops to track & monitor repair jobs, stay on top of inventory, and manage multiple store locations. The software keeps track of inventory levels and notifies the business when a phone part is low and needs to be replenished so they can order parts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ENOU Labs?

RepairDesk classic version was launched in 2015 and we grew organically based on customer feedback. As time passed, the software became so complex that it was very hard to onboard a new merchant. We had a very high-touch sales and product onboarding process that was time-consuming and frustrating for our merchants.

Prior to working with ENOU labs we had in-house product designers who did a great job designing the classic version but lacked the capability to design a modern design for a repair shop management SaaS solution that will help us onboard 500 merchants per month. We reached out to ENOU labs to discuss & solve this unique problem where a repair shop owner can create their account and start using the software without contacting support.

ENOU Labs helped us with pretty much everything, including:

• Rebranding
• Website design & development in Webflow
• Complete product design of RepairDesk 2.0 version Android App

We were so happy with their service, that we decided to shut down our product design department and work with ENOU Labs for all of our product design needs. What we really like about working with ENOU labs is you give them a problem statement and that's it. They'll go, research, and showcase the solution that will blow your mind.

SOLUTION

How did you select this vendor?

We came across ENOU Labs through an employee reference. Their CEO, Tahseen final year project was designing a tablet based POS system in his native language. When we looked at the project we instantly realized this is the right firm to do our product redesign.

Describe the project in detail and walk through the stages of the project.

We launched RepairDesk classic version in 2015 where onboarding a new merchant takes at least a good couple of weeks where a few merchants get annoyed and churn As we were growing we wanted to scale but we onboard 100 merchants and 30 will cancel the software subscription. To fix this leaky bucket we reached out to ENOU labs to solve this unique problem where we wanted to redesign the entire product so that a customer can create their account on RepairDesk and onboard themselves.

They started learning about the industry, interviewed customers back in Oct 2020, and shared the first prototype of repair ticket and POS system based on an Ant design system. When we looked at it we knew we have picked the right product design team and decided to start the development of the 2.0 version. It took us more than 15 months to design and develop the project.  ENOU labs was collaborative and cost-effective.

How many resources from the vendor's team worked with you, and what were their positions?

We primarily worked with Tahseen on the product redesign and other assignments,

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

ENOU Lab created a design framework using Ant Design that helped us fast-track product development, improve user experience and create design consistency throughout the product. We recently launched RepairDesk 2.0 product and have received nothing but good feedback on the user interface.

How effective was the workflow between your team and theirs?

We introduced design sprints. A product owner adds a user story to a design sprint for new modules, they'll discuss the user story with the product owner (if required) and we used to do a design demo every week to share input. 97% of the time the design needed very little revisions but they were open to the feedback

What did you find most impressive or unique about this company?

Even though it's a young team but their knowledge about product design is great. If you're looking for someone who can take the pain out of designing a modern and enterprise-grade product, you should be talking to ENOU Labs

Are there any areas for improvement or something they could have done differently?

None I can think of

BACKGROUND

Introduce your business and what you do there? 

I’m the owner of Major Clout Trucking.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ENOU Labs?

I wanted to create an online course for people and needed help doing so.

SOLUTION

What was the scope of their involvement?

I shared my ideas and content with ENOU Labs, and they created my online course. Users could log in to our portal in order to access the teaching course on how to become successful entrepreneurs. The team was also in charge of web design.

What is the team composition?

I interacted with Osama (Principal Engineer) and Hamid (Account Manager).

How did you come to work with ENOU Labs?

A friend recommended them to me, and I felt confident in their abilities after speaking to them.

How much have you invested with them?

We spent $5,000.

What is the status of this engagement?

We worked together from September–November 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Due to circumstances, we weren’t able to push the course since launching at the beginning of November. However, ENOU Labs’ work exceeded my expectations; they took my ideas and turned them into reality. Overall, I was very satisfied with the product they created for us.

How did ENOU Labs perform from a project management perspective?

They were available and responsive, answering all of my questions and concerns along the way. They also did a great job at meeting deadlines. We communicated via WhatsApp and phone.

What did you find most impressive about them? 

They were attentive, and they provided timely feedback.

Are there any areas they could improve?

No, they had no areas to improve.

Do you have any advice for potential customers?

Communicate openly with them, and they’ll bring your ideas to life.

BACKGROUND

Introduce your business and what you do there.

I'm a congressman at a government social services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hapy Co?

We needed help streamlining government services and making it easier for people to access these services. We also needed to streamline our office operations.

SOLUTION

What was the scope of their involvement?

Hapy Co has helped us create a queue system for clients to use when trying to access government services. They've also helped us create a system to streamline our internal operations. This system includes document gathering and organization.

What is the team composition?

We've worked with 5–10 teammates from Hapy Co.

How did you come to work with Hapy Co?

We found them through a personal connection. We initially tried them to see if they'd be a good fit for our office and operations.

How much have you invested with them?

We've spent $20,000.

What is the status of this engagement?

We started working together in August 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've seen a 200% increase in our clientele, which we've measured through actual physical ingress in our district office. We've used previous data from our office to measure this increase.

How did Hapy Co perform from a project management standpoint?

We've communicated with Hapy Co through online text and video. Although they've been slightly late in delivering, they've recently had good turnover results and time management.

What did you find most impressive about them?

Hapy Co is very customizable. They've made every change we've needed while communicating with full transparency.

Are there any areas they could improve?

They could have faster turnovers, but I understand if there are constraints along the way.

BACKGROUND

Introduce your business and what you do there.

I’m the project leader for a project in a higher education institution with mandates on instruction, research, and extension services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hapy Co?

We needed help with a research project.

SOLUTION

What was the scope of their involvement?

Hapy Co developed a mobile application for trekking in Mt. Hamiguitan. The app is a streamlined version of our hiking companion app, focused on delivering essential features that enhance the outdoor experience without the complexity of a full-scale product. The MVP allows hikers to access location-based information by scanning QR codes placed along trails, making it easy to learn more about the environment directly from their mobile devices.

The app’s core features include:

• Basic QR Code Scanning
• Centralized Database
• Offline Access (Limited)
• User-Friendly Interface

What is the team composition?

We worked with at least three teammates from Hapy Co.

How did you come to work with Hapy Co?

We found Hapy Co through a referral. We chose them because of their budget and expertise.

What is the status of this engagement?

We worked together from December 2024–March 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The final outcome was a mobile application. We were satisfied with the results because it was usable, user-friendly, and functional. The feedback was good and called for further revisions, which were no longer covered by the contract.

How did Hapy Co perform from a project management standpoint?

Hapy Co delivered on time and responded well to our needs. If there were revisions within our contract, they revised it right away. The challenges were more about the availability of information on our end, and they made constant follow-ups. This had a big impact on the timely finish of the project.

We communicated through Basecamp and email. Every week, there were deliverables. The deliverables were the initial app design with key screens and user flow, the basic functionality to scan and display text/image content, the Firebase Realtime Database set up for QR code data, and the integration of sign-up, login, and guest access.

After four weeks, the deliverables were the complete MVP, the finalized UI for seamless navigation, the setup of basic notifications via Firebase, full testing on iOS/Android, including offline functionality, the app submitted to App Store and Google Play, and the provision of code, project files, and documentation.

What did you find most impressive about them?

They were conscious of the time, and they worked fast and organized.

Are there any areas they could improve?

No, they did good.

Do you have any advice for potential customers?

I recommend working with Hapy Co.

BACKGROUND

Please describe your company and position.

I am the Adm of Telefone

Describe what your company does in a single sentence.

Electronic repair and sale

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hapy Co to accomplish?

• sale

SOLUTION

How did you find Hapy Co?

Referral

Why did you select Hapy Co over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Repair amd sale of household electronic devices 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It has all been good.

What was your primary form of communication with Hapy Co?

Virtual Meeting

What did you find most impressive or unique about this company?

ok

Are there any areas for improvement or something Hapy Co could have done differently?

deadlines

BACKGROUND

Please describe your company and position.

I am a manager at Doctor Mobile Haarlem

Describe what your company does in a single sentence.

In tech world 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hapy Co to accomplish?

• To build my own website from scratch
• To be mobile friendly
• Accessibility to people with disabilities

SOLUTION

How did you find Hapy Co?

Online Search

Why did you select Hapy Co over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Hapy Co were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I had an task and they delivered it on a good way

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I guss it turns very well 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sure they did, every step they explained it to me and I was deliver dead on time

What was your primary form of communication with Hapy Co?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're young and very decent people 

Are there any areas for improvement or something Hapy Co could have done differently?

Surely they are a young team and they will be beter. My advice to them keep on doing what you do and you shall be rewarded for doing what is best 

BACKGROUND

Please describe your company and your position there.

Founder and Editor

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ENOU Labs, and what were your goals?

For creating a website for a digital literary magazine that is updated monthly.

SOLUTION

How did you select this vendor and what were the deciding factors?

Great company reputation, very efficient services and excellent design sense.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a quite a few meetings for the site design. WordPress was used for the final design. We needed an efficient and aesthetically pleasing digital magazine layout and they delivered on all fronts.

How many people from the vendor's team worked with you, and what were their positions?

Two senior web developers worked with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Great feedback from contributors to the site. The aesthetics, the layout, and the overall design have all been commented on very favorably. Site traffic has also been steady.

Describe their project management style, including communication tools and timeliness.

Weekly meetings. The team is efficient, and they respond and fix issues quickly.

Professional, friendly and great design.

Are there any areas for improvement or something they could have done differently?

Post more on social media

BACKGROUND

Please describe your company and your position there.

I am the founder and owner of this business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ENOU Labs, and what were your goals?

We wanted to build custom software for an all-in-one online class software management system. Our goal is to provide a system that is user-friendly, efficient, and easy to use for admin, teachers, student,s and parents.

SOLUTION

How did you select this vendor and what were the deciding factors?

The communication and the pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed, develop and manage the system.

How many people from the vendor's team worked with you, and what were their positions?

There were 9 people:

• Design Team - 2 designers
• Web Team - 3 Engineers
• Mobile Team - 1 Engineer
• Back-End Team - 2 Engineers
• Infrastructure and DevOps - 1 Engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Though we had a bit of a hiccup launching, we were able to meet the deliverables in a timely adjusted schedule.

Describe their project management style, including communication tools and timeliness.

We communicated through Google Chat, they are using Jira for bug reporting. The management and style are quite efficient and they also accommodate our style.

What did you find most impressive or unique about this company?

I'm impressed with their patience, understanding, and efficiency. They accommodate our various circumstances and are always there to respond whenever we need them.

Are there any areas for improvement or something they could have done differently?

While the quality of work is great, I would have preferred to be able to get the documentation and access to the system so we can have our inhouse team have a look at the system.