ERP Consulting and Custom Software Dev for Exhibit Company
- Custom Software Development ERP Consulting and SI
- $10,000 to $49,999
- June 2024 - Jan. 2025
- Quality
- 4.5
- Schedule
- 4.5
- Cost
- 4.5
- Willing to Refer
- 5.0
"What impressed me most was how easy they were to work with and how seamlessly the collaboration felt from day one."
- Other industries
- New Orleans, Louisiana
- 11-50 Employees
- Online Review
- Verified
GritXi Technologies Pvt. Ltd. implemented an ERP system for an exhibit services company. The team designed the ERP structure, configured Odoo modules, set up dashboards, and conducted system testing.
GritXi Technologies Pvt. Ltd. successfully deployed the ERP system, consolidating multiple business functions into a single platform. They standardized workflows, created reporting tools, and trained the client's team on the system. GritXi Technologies Pvt. Ltd. exceeded expectations.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the COO of JL Exhibit Services
Describe what your company does in a single sentence.
i&D
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire GritXi Technologies Pvt. Ltd. to accomplish?
- Complete ERP
SOLUTION
How did you find GritXi Technologies Pvt. Ltd.?
- Referral
- Social media
Why did you select GritXi Technologies Pvt. Ltd. over others?
- High ratings
- Good value for cost
- Company values aligned
- Really connected with rep
How many teammates from GritXi Technologies Pvt. Ltd. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
ERP Assessment & System Introduction
Introduced Odoo as a potential ERP solution and explained its capabilities and relevance to the business.
Evaluated existing business processes, operational needs, and pain points.
Recommended appropriate Odoo modules based on current and future requirements.
System Design & Configuration
Designed the overall ERP structure to align with company workflows.
Configured core Odoo modules to support operations, including user roles, permissions, and access controls.
Customized workflows to match business processes and operational standards.
Module Setup & Integration
Implemented and configured selected Odoo modules (e.g., CRM, Sales, Inventory, Projects, Accounting, HR, or other applicable modules).
Ensured data flow and integration between modules for seamless operation.
Set up dashboards and reporting tools for visibility into key business metrics.
Data Structure & Process Development
Helped define data structures, naming conventions, and record-keeping standards.
Assisted with data organization and migration planning where applicable.
Developed standardized processes within Odoo to improve efficiency and consistency.
Testing & System Validation
Conducted system testing to ensure modules functioned as intended.
Identified and resolved configuration issues.
Validated workflows and reporting accuracy.
Training & Knowledge Transfer
Provided hands-on guidance and walkthroughs of system functionality.
Explained how to manage, maintain, and expand the ERP over time.
Ensured the team understood how to effectively use the system day-to-day.
Go-Live Support & Ongoing Guidance
Supported initial system launch and adoption.
Provided recommendations for future enhancements and scalability.
Served as a resource for questions and system optimization.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Successful ERP Selection and Deployment
Odoo was evaluated, selected, and implemented as the company’s ERP platform.
Core system architecture was fully configured and operational.
Centralization of Business Operations
Multiple business functions were consolidated into a single ERP system.
Reduced reliance on disconnected tools, spreadsheets, and manual tracking.
Defined and Standardized Workflows
Key operational workflows were documented and built directly into Odoo.
Improved consistency and repeatability across departments.
Operational Visibility and Reporting
Dashboards and reporting tools were created to provide real-time insight into operations.
Leadership gained improved visibility into sales activity, inventory, projects, and financial data.
Improved Data Accuracy and Organization
Standardized data structures and naming conventions reduced duplicate or inconsistent records.
Improved data integrity across modules.
Time Savings and Process Efficiency
Manual processes were reduced through system automation.
Faster access to information and reduced administrative overhead.
User Adoption and Knowledge Transfer
Team members were trained on system use and navigation.
Internal capability was established to manage and expand the ERP independently.
Scalable System Foundation
ERP architecture was designed to support future growth, additional modules, and increased transaction volume.
Clear roadmap established for continued system expansion.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project was managed in a highly organized and professional manner. Milestones and deliverables were clearly defined, and items were consistently delivered on time or ahead of schedule. Communication was proactive, transparent, and well-structured throughout the engagement.
They were highly responsive to our evolving needs, adapting quickly to feedback and operational changes. Questions and requests were addressed promptly, and solutions were provided in a thoughtful, practical way that aligned with our business goals. Their flexibility and willingness to adjust priorities ensured steady progress without disruption.
Our team, led by Henil and Mustansir Rangwala, was exceptional. They were punctual, professional, and consistently reliable. Their leadership, attention to detail, and commitment to quality stood out throughout the project. They took ownership of the work, followed through on commitments, and ensured the project moved forward smoothly at every stage.
Overall, their project management approach, responsiveness, and professionalism exceeded expectations and played a critical role in the success of the ERP implementation.
What was your primary form of communication with GritXi Technologies Pvt. Ltd.?
Virtual Meeting
What did you find most impressive or unique about this company?
What impressed me most was how easy they were to work with and how seamlessly the collaboration felt from day one. They approached the project as if it were their own, taking true ownership rather than simply executing tasks. Their level of commitment, care, and accountability stood out, and it showed in both the quality of the work and the results delivered.
They were proactive, invested, and genuinely focused on our success, which made the entire process smooth, efficient, and enjoyable. That sense of partnership is what truly sets them apart.
Are there any areas for improvement or something GritXi Technologies Pvt. Ltd. could have done differently?
At this time, there are no significant areas for improvement to note. The team was highly responsive, professional, and committed throughout the engagement. Communication was clear, deliverables were met on time, and they consistently adapted to our needs as the project evolved.
If anything, as with any growing and evolving project, future phases may naturally benefit from continued refinement as new requirements emerge. Overall, GritXi Technologies Pvt. Ltd. delivered exactly what was expected and positioned us well for ongoing success.
RATINGS
-
Quality
4.5Service & Deliverables
-
Schedule
4.5On time / deadlines
-
Cost
4.5Value / within estimates
-
Willing to Refer
5.0NPS
"I would be extremely likely to recommend GritXi Technologies Pvt. Ltd. Without hesitation, I’d recommend them to any organization looking for a reliable, professional, and highly engaged technology partner. Their expertise, responsiveness, and sense of ownership made a meaningful difference in the success of our project, and they truly felt like an extension of our own team.
