GritXi Technologies Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am the COO of JL Exhibit Services

Describe what your company does in a single sentence.

i&D 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GritXi Technologies Pvt. Ltd. to accomplish?

• Complete ERP

SOLUTION

How did you find GritXi Technologies Pvt. Ltd.?

• Referral
• Social media

Why did you select GritXi Technologies Pvt. Ltd. over others?

• High ratings
• Good value for cost
• Company values aligned
• Really connected with rep

How many teammates from GritXi Technologies Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ERP Assessment & System Introduction

Introduced Odoo as a potential ERP solution and explained its capabilities and relevance to the business.
Evaluated existing business processes, operational needs, and pain points.
Recommended appropriate Odoo modules based on current and future requirements.

System Design & Configuration

Designed the overall ERP structure to align with company workflows.
Configured core Odoo modules to support operations, including user roles, permissions, and access controls.
Customized workflows to match business processes and operational standards.

Module Setup & Integration

Implemented and configured selected Odoo modules (e.g., CRM, Sales, Inventory, Projects, Accounting, HR, or other applicable modules).
Ensured data flow and integration between modules for seamless operation.
Set up dashboards and reporting tools for visibility into key business metrics.

Data Structure & Process Development

Helped define data structures, naming conventions, and record-keeping standards.
Assisted with data organization and migration planning where applicable.
Developed standardized processes within Odoo to improve efficiency and consistency.

Testing & System Validation

Conducted system testing to ensure modules functioned as intended.
Identified and resolved configuration issues.
Validated workflows and reporting accuracy.

Training & Knowledge Transfer

Provided hands-on guidance and walkthroughs of system functionality.
Explained how to manage, maintain, and expand the ERP over time.
Ensured the team understood how to effectively use the system day-to-day.

Go-Live Support & Ongoing Guidance

Supported initial system launch and adoption.
Provided recommendations for future enhancements and scalability.
Served as a resource for questions and system optimization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful ERP Selection and Deployment

Odoo was evaluated, selected, and implemented as the company’s ERP platform.
Core system architecture was fully configured and operational.

Centralization of Business Operations

Multiple business functions were consolidated into a single ERP system.
Reduced reliance on disconnected tools, spreadsheets, and manual tracking.

Defined and Standardized Workflows

Key operational workflows were documented and built directly into Odoo.
Improved consistency and repeatability across departments.

Operational Visibility and Reporting

Dashboards and reporting tools were created to provide real-time insight into operations.
Leadership gained improved visibility into sales activity, inventory, projects, and financial data.

Improved Data Accuracy and Organization

Standardized data structures and naming conventions reduced duplicate or inconsistent records.
Improved data integrity across modules.

Time Savings and Process Efficiency

Manual processes were reduced through system automation.
Faster access to information and reduced administrative overhead.

User Adoption and Knowledge Transfer

Team members were trained on system use and navigation.
Internal capability was established to manage and expand the ERP independently.

Scalable System Foundation

ERP architecture was designed to support future growth, additional modules, and increased transaction volume.
Clear roadmap established for continued system expansion.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed in a highly organized and professional manner. Milestones and deliverables were clearly defined, and items were consistently delivered on time or ahead of schedule. Communication was proactive, transparent, and well-structured throughout the engagement.

They were highly responsive to our evolving needs, adapting quickly to feedback and operational changes. Questions and requests were addressed promptly, and solutions were provided in a thoughtful, practical way that aligned with our business goals. Their flexibility and willingness to adjust priorities ensured steady progress without disruption.

Our team, led by Henil and Mustansir Rangwala, was exceptional. They were punctual, professional, and consistently reliable. Their leadership, attention to detail, and commitment to quality stood out throughout the project. They took ownership of the work, followed through on commitments, and ensured the project moved forward smoothly at every stage.

Overall, their project management approach, responsiveness, and professionalism exceeded expectations and played a critical role in the success of the ERP implementation.

What was your primary form of communication with GritXi Technologies Pvt. Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most was how easy they were to work with and how seamlessly the collaboration felt from day one. They approached the project as if it were their own, taking true ownership rather than simply executing tasks. Their level of commitment, care, and accountability stood out, and it showed in both the quality of the work and the results delivered.

They were proactive, invested, and genuinely focused on our success, which made the entire process smooth, efficient, and enjoyable. That sense of partnership is what truly sets them apart.

Are there any areas for improvement or something GritXi Technologies Pvt. Ltd. could have done differently?

At this time, there are no significant areas for improvement to note. The team was highly responsive, professional, and committed throughout the engagement. Communication was clear, deliverables were met on time, and they consistently adapted to our needs as the project evolved.

If anything, as with any growing and evolving project, future phases may naturally benefit from continued refinement as new requirements emerge. Overall, GritXi Technologies Pvt. Ltd. delivered exactly what was expected and positioned us well for ongoing success.