# GoodRequest
GoodRequest Reviews (25), Pricing, Services & Verified Ratings
- Premier Verified
- 4.8 out of 5 average review rating
- 1 connections joined GoodRequest's Network

[Visit Website](https://www.goodrequest.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)
[Get a Custom Proposal](https://clutch.co/profile/goodrequest)

**Design & engineering full-service partner.**
_**Digital studio trusted by global, innovative brands.**_

We combine design, engineering and business, to deliver human-centered products. The projects we work on reflect the areas we specialize in as a company. _**We focus on UX / UI design, development of iOS and Android native mobile applications and development of web solutions.**_

_80+ UX designers, developers, analysts & product managers._

_**Strong expertise in selected industries.**_

We have **deep knowledge of UX and usability of digital products.** We do digitalization and design for any platform in digital.

We have a **very strong experience in native mobile development.** We have developed some of the most successful award-winning apps.

Over the years **we have developed deep knowledge in digital transformation & enterprise system development.**

## Company Information
- Minimum project size: $25,000+
- Hourly rate: $50 - $99
- Number of employees: 50 - 249
- 3 Locations:
  - Žilina, Slovakia (Headquarters)
  - Bratislava, Slovakia
  - Košice, Slovakia

- Founded in 2013
- 2 languages: English, Slovakian


## Services, Focus Areas, Industries, and Clients

### Service Lines

- 45% Mobile App Development

- 15% Custom Software Development

- 15% UX/UI Design

- 15% Web Development

- 10% AI Development


### Focus Areas

- Application Platforms:
    - 80% Other app platform
    - 20% Amazon Application Development Framework

- Mobile Platforms:
    - 45% Android App Development
    - 45% iPhone iOS App Development
    - 10% Hybrid & cross platform apps

- Frameworks and CMS:
    - 40% NodeJS
    - 30% NextJS
    - 30% React

- User Experience Focus:
    - 40% UX Strategy
    - 30% Usability Testing
    - 30% User Research

- AI Expertise:
    - 25% AI Recommendation Systems
    - 25% Chatbots & Conversational AI
    - 25% Machine Learning
    - 25% Natural Language Processing

- Programming & Scripting:
    - 25% Kotlin
    - 25% Swift
    - 20% Typescript
    - 15% JavaScript
    - 10% Objective C
    - 5% Java

- Mobile Focus:
    - 20% Financial Mobile App Development
    - 15% Productivity Mobile App Development
    - 15% Travel & Lifestyle Mobile App Development
    - 10% Consumer Mobile App Development
    - 10% Enterprise Mobile App Development
    - 10% Health & Wellness Mobile App Development
    - 10% Learning & Education Mobile App Development
    - 10% Mobile Commerce


### Industries

- 40% Financial services

- 5% Medical

- 10% Information technology

- 5% Automotive

- 40% eCommerce


### Clients

- 25% Small Business (<$10M)

- 60% Midmarket ($10M - $1B)

- 15% Enterprise (>$1B)


## Pricing Snapshot

Average rating for cost based on this provider's reviews: 4.5 out of 5


**What Clients Have Said** *(This summary is based on verified Clutch reviews.)*:

GoodRequest is noted for offering good value for cost, with project costs often around $40,000 to $120,000. Clients emphasize effective project management, timely delivery, and strong communication, although some noted the need for clearer budget management.


**Most Common Project Size**: $50,000 to $199,999 based on 18 reviews
*(Pricing information for this provider is based on reviews where the project size was available.)*

### Pricing by Service

- Mobile App Development: $50,000 to $199,999 based on 7 reviews

- Custom Software Development: $50,000 to $199,999 based on 6 reviews

- Web Development: $10,000 to $49,000 based on 4 reviews

- UX/UI Design: $50,000 to $199,999 based on 2 reviews

- Web Design: $10,000 to $49,000 based on 2 reviews

- API Development: Confidential based on 2 reviews

- Commercial Financing: $50,000 to $199,999 based on 1 review

- Cybersecurity: Less than $10,000 based on 1 review

- Other Design: $10,000 to $49,000 based on 1 review

- AI Development: Confidential based on 1 review

- Cloud Consulting & SI: Confidential based on 1 review

- Microservices Architecture Services: Confidential based on 1 review


### Packages Offered

- UX/UI Design Packages — starting at $2,000/total

- Custom Software Development Packages — starting at $7,000/total


## Reviews

Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews)


### GoodRequest Review Insights

Overall Review Rating: 4.8
- Quality: 4.6
- Schedule: 4.5
- Cost: 4.5
- Willing to Refer: 4.9



### Top Mentions

- Timely (10 mentions)

- Communicative (9 mentions)

- Flexible (8 mentions)

- High-quality work (5 mentions)

- Proactive (4 mentions)

- Experienced (3 mentions)

- Great project management (3 mentions)

- Professional (3 mentions)

- Adaptable (2 mentions)

- Dedicated (2 mentions)

- Knowledgeable (2 mentions)

- Patient (2 mentions)

- Puts the customer first (2 mentions)

- Transparent (2 mentions)

- Well-organized projects (2 mentions)

- Accessible (1 mentions)

- Creative (1 mentions)

- Exceptional results (1 mentions)

- Openness (1 mentions)

- Passionate about their work (1 mentions)



### Review Highlights

**Customer-Centric Approach and Flexibility**
The team at GoodRequest is praised for their customer-focused attitude and adaptability. They are responsive to client needs, adjusting to changes and offering proactive solutions to challenges.

**Proficiency in Mobile App Development**
GoodRequest consistently demonstrates expertise in developing mobile applications across various platforms, including iOS and Android. Clients appreciate their ability to handle complex app development projects, resulting in high user ratings and increased user engagement.

**Dedication to High-Quality Deliverables**
GoodRequest is consistently appreciated for delivering high-quality products. Their attention to detail and commitment to excellence result in software solutions that meet or exceed client expectations.

**Successful Launches and Market Impact**
GoodRequest has a track record of successful project launches, with clients reporting significant user engagement and positive market reception, such as high download rates and user satisfaction.

**Strong UX/UI Design Capabilities**
Clients consistently praise GoodRequest for their excellent UX/UI design skills, which contribute to creating intuitive and visually appealing interfaces that enhance user experience.

**Effective Project Management and Communication**
Clients commend GoodRequest for their efficient project management and communication skills. They use tools like Slack and Jira to facilitate clear and timely communication, ensuring that projects progress smoothly and meet deadlines.

**Challenges with Timelines and Testing Processes**
While generally effective in project delivery, some clients noted occasional delays and suggested improvements in timeline management and testing processes to enhance overall efficiency and quality assurance.

**Need for Improved Coordination with Third Parties**
Some clients highlighted the need for better coordination with other suppliers and partners involved in projects to ensure seamless integration and collaboration.

**Strong Technical Expertise and Innovation**
GoodRequest is recognized for its technical knowledge and innovative approach. They provide valuable insights and suggestions that enhance project outcomes, often going beyond the initial requirements to add value.

**Value for Money and Cost-Effectiveness**
GoodRequest is often chosen for their competitive pricing and perceived value for money, providing quality solutions that align with client budgets and expectations.


### GoodRequest Reviews

#### Custom Software Dev for Beauty Retailer (Featured Review)
**The Project**
- Services: Custom Software Development, Mobile App Development, Web Development
- Project size: Confidential
- Project length: May 2022 - Ongoing

**Project Summary**: GoodRequest has designed and developed a web and mobile reservation system for a beauty retailer. The system includes a salon management environment, a customer portal, an integration layer, and UI/UX design.

**Review Rating**: 5.0
- Quality: 4.5
- Schedule: 5.0
- Cost: 4.5
- Willing to Refer: 5.0

**The Reviewer**
Program Manager, Notino s.r.o.
- Industry: eCommerce
- Client size: 1,001-5,000 Employees
- Review Type: Online Review
- Verified

**The Review** — Aug 13, 2025

**Feedback Summary**: GoodRequest has successfully launched the reservation system in five countries, increasing customer reservations and salon visibility. The team is excellent to work with, delivers on time, keeps the client updated, and adapts quickly to changes. Their proactive approach is impressive.
""They think along with us, suggest improvements, and help steer the development.""

**BACKGROUND**
Please describe your company and position.I am the Program manager of Notino s.r.o.Describe what your company does in a single sentence.Notino is a leading European online retailer specializing in perfumes, cosmetics, skincare, and beauty products, offering a wide selection from global and niche brands with delivery to multiple countries.

**OPPORTUNITY / CHALLENGE**
What specific goals or objectives did you hire GoodRequest to accomplish?Develop a robust multiplatform reservation system (web and mobile) for Notino PartnerCreate a seamless booking experience from both the salon and customer perspectivesEnhance customer engagement and retention via user-friendly booking and service management

**SOLUTION**
How did you find GoodRequest?Online SearchReferralOtherWhy did you select GoodRequest over others?Referred to meCompany values alignedHow many teammates from GoodRequest were assigned to this project?10+Describe the scope of work in detail. Please include a summary of key deliverables.Scope of Work:Goodrequest was responsible for the end-to-end design and development of Notino Partner’s multiplatform reservation system, available on both web and mobile. The project covered the full ecosystem from the perspectives of salons and customers, ensuring smooth interaction and management of services.Key Deliverables:Multiplatform Reservation Platform: Web and mobile solutions enabling customers to search, select, and book salon services seamlessly.Salon Management Environment: Tools for salons to manage reservations, staff schedules, service offerings, and customer communication.Customer Portal: Fully integrated into the native Notino application (primarily used for beauty product sales) to allow users to manage bookings and services without leaving the shopping environment.Integration Layer: APIs enabling connection with Notino’s core systems, loyalty program, and third-party tools.UI/UX Design: User-friendly interfaces optimized for both salon staff and end customers.Testing & Deployment: Comprehensive QA, beta testing with pilot salons, and rollout to multiple markets. 

**RESULTS & FEEDBACK**
What were the measurable outcomes from the project that demonstrate progress or success?Successful launch of the multiplatform reservation system in 5 countriesGrowth in reservations created by customersGrowth in the number of salons visible in the appPositive feedback from salons and customersDescribe their project management. Did they deliver items on time? How did they respond to your needs?Goodrequest is great to work with. They deliver on time, keep us updated, and adapt quickly to how we work — which isn’t easy in such a fast-moving company. From the start, they’ve been flexible and open, and they don’t just build what we ask for; they also help guide the development in the right direction. When something new pops up, they react fast and come up with practical ideas to keep things moving.What was your primary form of communication with GoodRequest?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stands out the most is their adaptability and proactive approach. They don’t just take tasks and deliver them — they think along with us, suggest improvements, and help steer the development so the whole system works better.Are there any areas for improvement or something GoodRequest could have done differently?We know our environment is very dynamic and shifting priorities is never easy. Sometimes we need a bit more flexibility, but that’s just the nature of how we work together, not a reflection on them. At the same time, we understand that when we expect on-time delivery with the expected quality, it’s only fair to give them the time and space to adapt and adjust to those changes.


---


#### Custom Software Dev for Beauty Retailer
**The Project**
- Services: Custom Software Development, Mobile App Development, Web Development
- Project size: Confidential
- Project length: May 2022 - Ongoing

**Project Summary**: GoodRequest has designed and developed a web and mobile reservation system for a beauty retailer. The system includes a salon management environment, a customer portal, an integration layer, and UI/UX design.

**Review Rating**: 5.0
- Quality: 4.5
- Schedule: 5.0
- Cost: 4.5
- Willing to Refer: 5.0

**The Reviewer**
Program Manager, Notino s.r.o.
- Industry: eCommerce

- Client size: 1,001-5,000 Employees
- Review Type: Online Review
- Verified

**The Review** — Aug 13, 2025

**Feedback Summary**: GoodRequest has successfully launched the reservation system in five countries, increasing customer reservations and salon visibility. The team is excellent to work with, delivers on time, keeps the client updated, and adapts quickly to changes. Their proactive approach is impressive.
""They think along with us, suggest improvements, and help steer the development.""

**BACKGROUND**
Please describe your company and position.I am the Program manager of Notino s.r.o.Describe what your company does in a single sentence.Notino is a leading European online retailer specializing in perfumes, cosmetics, skincare, and beauty products, offering a wide selection from global and niche brands with delivery to multiple countries.

**OPPORTUNITY / CHALLENGE**
What specific goals or objectives did you hire GoodRequest to accomplish?Develop a robust multiplatform reservation system (web and mobile) for Notino PartnerCreate a seamless booking experience from both the salon and customer perspectivesEnhance customer engagement and retention via user-friendly booking and service management

**SOLUTION**
How did you find GoodRequest?Online SearchReferralOtherWhy did you select GoodRequest over others?Referred to meCompany values alignedHow many teammates from GoodRequest were assigned to this project?10+Describe the scope of work in detail. Please include a summary of key deliverables.Scope of Work:Goodrequest was responsible for the end-to-end design and development of Notino Partner’s multiplatform reservation system, available on both web and mobile. The project covered the full ecosystem from the perspectives of salons and customers, ensuring smooth interaction and management of services.Key Deliverables:Multiplatform Reservation Platform: Web and mobile solutions enabling customers to search, select, and book salon services seamlessly.Salon Management Environment: Tools for salons to manage reservations, staff schedules, service offerings, and customer communication.Customer Portal: Fully integrated into the native Notino application (primarily used for beauty product sales) to allow users to manage bookings and services without leaving the shopping environment.Integration Layer: APIs enabling connection with Notino’s core systems, loyalty program, and third-party tools.UI/UX Design: User-friendly interfaces optimized for both salon staff and end customers.Testing & Deployment: Comprehensive QA, beta testing with pilot salons, and rollout to multiple markets. 

**RESULTS & FEEDBACK**
What were the measurable outcomes from the project that demonstrate progress or success?Successful launch of the multiplatform reservation system in 5 countriesGrowth in reservations created by customersGrowth in the number of salons visible in the appPositive feedback from salons and customersDescribe their project management. Did they deliver items on time? How did they respond to your needs?Goodrequest is great to work with. They deliver on time, keep us updated, and adapt quickly to how we work — which isn’t easy in such a fast-moving company. From the start, they’ve been flexible and open, and they don’t just build what we ask for; they also help guide the development in the right direction. When something new pops up, they react fast and come up with practical ideas to keep things moving.What was your primary form of communication with GoodRequest?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stands out the most is their adaptability and proactive approach. They don’t just take tasks and deliver them — they think along with us, suggest improvements, and help steer the development so the whole system works better.Are there any areas for improvement or something GoodRequest could have done differently?We know our environment is very dynamic and shifting priorities is never easy. Sometimes we need a bit more flexibility, but that’s just the nature of how we work together, not a reflection on them. At the same time, we understand that when we expect on-time delivery with the expected quality, it’s only fair to give them the time and space to adapt and adjust to those changes.


---

#### Web Design & Development for Healthcare Facility
**The Project**
- Services: Web Design, Web Development
- Project size: $10,000 to $49,999
- Project length: Sep. 2024 - Apr. 2025

**Project Summary**: GoodRequest has redesigned and developed a website for a healthcare facility. The team has also integrated a booking engine and prepared the environment for email automation.

**Review Rating**: 4.5
- Quality: 5.0
- Schedule: 5.0
- Cost: 4.0
- Willing to Refer: 5.0

**The Reviewer**
Department Specialist, Kúpele Dudince
- Industry: Other industries

- Client size: 201-500 Employees
- Review Type: Online Review
- Verified

**The Review** — Feb 24, 2025

**Feedback Summary**: The client is satisfied with GoodRequest's high-quality and consistent work. The team adheres to deadlines, regularly evaluates tasks, and demonstrates adaptability, communicating primarily through virtual meetings. Their professionalism and guidance have impressed the client.
""Their professionalism during the project was outstanding.""

**BACKGROUND**
Please describe your company and position.I am a Department Specialist of Kúpele DudinceDescribe what your company does in a single sentence.Dudince Spa Resort is a healthcare facility that provides health care within the meaning of a decree of the Ministry of Health of the Slovak Republic to people aged 18 and over. It also offers treatments and relaxation stays for tourists.

**OPPORTUNITY / CHALLENGE**
What specific goals or objectives did you hire GoodRequest to accomplish?programming a new websiteweb redesign

**SOLUTION**
How did you find GoodRequest?ReferralWhy did you select GoodRequest over others?Great culture fitReferred to meexpertHow many teammates from GoodRequest were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The basis of the project was the programming of the presentation page of the www.kupeledudince.sk website, where Goodrequest based on the supplied wireframes.In addition to a detailed analysis of our needs and design solutions, Goodrequest also did a graphic redesign of the site to make the new site modern and eye-catching. In addition, they prepared the integration with the booking engine, for which they prepared a detailed analysis and specification. In addition, they prepared the environment for email automation.

**RESULTS & FEEDBACK**
What were the measurable outcomes from the project that demonstrate progress or success?The project is still in the process of implementation, but we hope to increase sales, simplify the ordering process, increase traffic and raise awareness among the target group.Describe their project management. Did they deliver items on time? How did they respond to your needs?All tasks were completed on time and in high quality. They kept every deadline, were always perfectly prepared for meetings, were often able to adapt to us with ad hoc meetings, and were consistent in their work, documenting all meetings and evaluating the tasks regularly. What was your primary form of communication with GoodRequest?Virtual MeetingWhat did you find most impressive or unique about this company?Their human and professional approach, excellent adherence to deadlines, focus on our needs, not their goals. Their professionalism during the project was outstanding. They always tried to guide us to the future so that we were already thinking about where we wanted to be and what we needed to do to get there.Are there any areas for improvement or something GoodRequest could have done differently?I don't know about anything


---

#### Cybersecurity Services for Software Dev Company
**The Project**
- Services: Cybersecurity
- Project size: Less than $10,000
- Project length: Jan. - May 2024

**Project Summary**: GoodRequest conducted a security protocols analysis and assessed risks for a software development company. They also implemented mitigation strategies, created security training modules, and offered reports.

**Review Rating**: 5.0
- Quality: 4.5
- Schedule: 5.0
- Cost: 4.5
- Willing to Refer: 4.5

**The Reviewer**
CEO, Tekki Web Solutions Pvt. Ltd
- Industry: Other industries

- Client size: 51-200 Employees
- Review Type: Online Review
- Verified

**The Review** — May 24, 2024

**Feedback Summary**: Thanks to GoodRequest, the client reduced security breaches by 30%, increased employee awareness by 50%, and achieved an 80% rate in implementing mitigation strategies. GoodRequest ensured stellar project management and regular communication. Their knowledge and tech stack were commendable. 
""They were very quick to respond and always available to help.""

**BACKGROUND**
Please describe your company and position.I am the CEO of Tekki Web Solutions Pvt. LtdDescribe what your company does in a single sentence.Tekki Web Solutions Pvt. Ltd is a Global Offshore & Custom Software Development Company with expertise in Digital Transformation & IT Consulting Services.

**OPPORTUNITY / CHALLENGE**
What specific goals or objectives did you hire GoodRequest to accomplish?We hired GoodRequest to enhance our cybersecurity framework, ensure data protection compliance, implement advanced threat detection systems, and fortify our network against potential breaches.

**SOLUTION**
How did you find GoodRequest?ReferralWhy did you select GoodRequest over others?Great culture fitGood value for costCompany values alignedHow many teammates from GoodRequest were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work encompasses a comprehensive analysis of security protocols, risk assessment, and mitigation strategies. Key deliverables include vulnerability reports, incident response plans, and security training modules. Cyber threat assessment will identify potential risks, recommend countermeasures, and ensure robust defense mechanisms for safeguarding digital assets.

**RESULTS & FEEDBACK**
What were the measurable outcomes from the project that demonstrate progress or success?Measurable outcomes from the project include a reduction in security breaches by 30%, increased employee awareness through 50% completion of security training modules, and successful implementation of 80% of recommended mitigation strategies. These metrics signify tangible progress and success in fortifying the organization against cyber threats.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their project management was very good. Always available on calls as well as on chats if we have any query they respond us very well. Take up the weekly meetings to know if we face any issue or not. They are very clear with our needs and we just explain them and they respond to it very well.What was your primary form of communication with GoodRequest?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They were very quick to respond and always available to help. The team's deep knowledge and expertise in cybersecurity are remarkable. They stay updated with the latest trends, tools, and technologies, ensuring that our security measures are always current and robust.5:49 pm Are there any areas for improvement or something GoodRequest could have done differently?Our cyber team has shown commendable dedication and expertise in safeguarding our systems. To further improve, we could enhance more training programs. 


---

#### Web Dev & Design for Investment Analytics Company
**The Project**
- Services: UX/UI Design, Web Design, Web Development
- Project size: $50,000 to $199,999
- Project length: Dec. 2022 - Apr. 2024

**Project Summary**: GoodRequest developed and designed a website and web app for an investment analytics company. This included creating a prototype in Figma, refining the UX/UI, and utilizing Strapi API, FactSet, and Next.js.

**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 4.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Co-Founder, Aivodot
- Industry: Financial services

- Client size: 1-10 Employees
- Review Type: Online Review
- Verified

**The Review** — May 17, 2024

**Feedback Summary**: GoodRequest delivered a functional app with minimal downtime, which provided dependable financial calculations and analytics. Despite delays, they seamlessly implemented adjustments and maintained open communication throughout. Their professionalism, meticulousness, and IT expertise were exemplary.
""They were responsive to our needs and adaptable to our evolving requirements.""

**BACKGROUND**
Please describe your company and position.I am the Co-founder of AivodotDescribe what your company does in a single sentence.Investment data analytics for B2C and B2B segment

**OPPORTUNITY / CHALLENGE**
What specific goals or objectives did you hire GoodRequest to accomplish?Develop websiteDevelop MVP version web-app for retail investors

**SOLUTION**
How did you find GoodRequest?ReferralWhy did you select GoodRequest over others?Close to my geographic locationGreat culture fitGood value for costReferred to meHow many teammates from GoodRequest were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.GoodRequest was engaged by Aivodot to develop and publicly release a website and web application optimized for both PC and tablet use. The target audience for these deliverables was the mass retail market, necessitating a fast, visually appealing, and user-friendly application. The comprehensive project included initial prototyping, detailed workshops, interactive features development, and synchronization with external data providers.The project began with detailed workshops involving specialists from Aivodot and GoodRequest, covering UX, UI, backend development, and product management. These workshops led to the development of prototypes in Figma from scratch, resulting in a clickable prototype that served as the foundation for the development phase.During the development phase, the team focused on creating an interactive investment portfolio view, implementing advanced filtering options for navigating a large investment universe, and developing a library of educational content. They also created an investor personalization dashboard, allowing users to reconfigure their profiles and recalibrate analytics. The UI designs provided by an external company were integrated to ensure brand consistency with Aivodot's assets. Additionally, seamless synchronization with external data providers was achieved via APIs.Key deliverables included the Public Application, Aivodot Application for Registered Users, Admin Interface, Strapi API, Aivodot API, Database Management, and a Caching Layer. The Public Application featured a static landing page, public blog section, and an admin interface for blog and knowledge hub content management, built using React (Next.js) and Strapi.js. The Aivodot Application for Registered Users offered an interactive and personalized user experience, developed with React (SPA). The Admin Interface allowed for managing content and information relevant to the Aivodot application, also using React (SPA). The Strapi API provided content for the Public Application and Knowledge Hub section of the Aivodot Application, utilizing Node.js. The Aivodot API, developed with Node.js (Express.js), handled data synchronization between FactSet and the Aivodot database. Data management was supported by PostgreSQL databases, while performance was enhanced with a Redis caching layer.This structured and collaborative approach ensured that Aivodot received a robust, scalable, and user-centric web application, aligning with their brand and business objectives.

**RESULTS & FEEDBACK**
What were the measurable outcomes from the project that demonstrate progress or success?Alignment with Figma Prototype: The final app closely matches the initial Figma prototype, ensuring the design vision was accurately realized.Reliability: The app performs consistently well with minimal downtime or bugs since release.Financial Precision: The app provides accurate and dependable financial calculations and analytics, crucial for user investment decisions.Scalability: The app handles a large number of concurrent users efficiently without compromising on speed or performance.Fast Operation: Even under heavy load, the app operates quickly, ensuring a smooth and seamless user experience.These outcomes highlight the project's success in delivering a high-quality, reliable, and scalable web application that meets Aivodot's business objectives and user needs.Describe their project management. Did they deliver items on time? How did they respond to your needs? The project management by GoodRequest was overall effective, despite some delays. These delays were primarily due to the nature of building a complex application from scratch while accommodating the evolving ideas of Aivodot. The dynamic nature of the project required adjustments and refinements, which inevitably impacted the timeline.However, GoodRequest maintained clear and transparent communication throughout the process. Every delay was promptly communicated and thoroughly explained, ensuring that we were always informed about the project's status and the reasons behind any changes. They were responsive to our needs and adaptable to our evolving requirements. This was crucial for the project's success.While the project did experience some delays, the open communication and responsiveness of GoodRequest ensured that these challenges were managed effectively, and the final product met our expectations.What was your primary form of communication with GoodRequest?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impressed us most about GoodRequest was their high level of professionalism and strong IT expertise. The team demonstrated remarkable enthusiasm and personal involvement in the project, ensuring that every aspect was handled with care and attention. Their pro-business, pragmatic, and diplomatic approach to resolving issues made collaboration smooth and effective. Additionally, their flexibility in implementing our evolving ideas was invaluable, allowing the project to adapt and succeed despite changing requirements. These qualities set GoodRequest apart and made the development process a positive and productive experience.Are there any areas for improvement or something GoodRequest could have done differently?Overall, we were very satisfied with GoodRequest's work. However, there are a couple of minor areas where they could improve. First, while the project management was generally effective, some enhancements in managing timelines could be beneficial. More proactive timeline management might help mitigate delays, even in dynamic projects like ours. Second, including the client more extensively in the product testing phase could further improve the process. This would allow for earlier identification and resolution of potential issues, ensuring an even smoother final deployment. These are small suggestions for improvement in an otherwise highly successful collaboration.


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#### Custom Software Development for Engineering Company
**The Project**
- Services: Commercial Financing, Custom Software Development, UX/UI Design
- Project size: $50,000 to $199,999
- Project length: Jan. 2022 - Ongoing

**Project Summary**: GoodRequest has been hired by an engineering company to build a software from scratch. They're tasked with designing and developing the solution and implementing new functionalities as needed.


**Review Rating**: 4.5
- Quality: 4.5
- Schedule: 4.0
- Cost: 4.5
- Willing to Refer: 5.0

**The Reviewer**
CEO, Extrude sro
- Industry: Other industries

- Client size: 1-10 Employees
- Review Type: Online Review
- Verified

**The Review** — Mar 14, 2023

**Feedback Summary**: The client is enjoying an increase in the number of new users and traffic, thanks to GoodRequest's excellent work. The flexible, result-oriented team demonstrates a proactive approach and is quick to attend to issues and change requests. They impress with their dedication and industry expertise.
""We're impressed with their discipline, focus, and technical skills.""

**BACKGROUND**
Please describe your company and position.

I am the ceo of extrude s.r.o.

Describe what your company does in a single sentence.

We create 3D Models and technical documentation for projects in building industry

**OPPORTUNITY / CHALLENGE**
What specific goals or objectives did you hire GoodRequest to accomplish?

create a custom made software for our particular needs


**SOLUTION**
How did you find GoodRequest?

Referral

Why did you select GoodRequest over others?

High ratings, Great culture fit, Good value for cost, Company values aligned

What was the size of GoodRequest’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of the whole software from scratch all the way to usable product. Discossuion and help with development, usability and practicability of functions in the software. Managment of the development process both from functional and design point of view.

**RESULTS & FEEDBACK**
What were the measurable outcomes from the project that demonstrate progress or success?

Amount of users (also reacurring) in our software
	Traffic/usage of the software
Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very flexible, on product focused development with professional approach and ability to foresee future dependences and bottlenecks. Deadlines were met and functions were delivered with precision and quality. Flaws, bugs or additional refinements/requests from our side were fulfilled quickly.

What was your primary form of communication with GoodRequest?

In-Person Meeting, Virtual Meeting

What did you find most impressive or unique about this company?

We're impressed with their discipline, focus, and technical skills. Company culture is unique in our opinion in regard to region.

Are there any areas for improvement or something GoodRequest could have done differently?

Some of the internal processes of the software development itself could have been explained a bit deeper in order for us to be able to anticipate the phase of the project we are in.


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#### Mobile App Development for Pharmacy
**The Project**
- Services: Mobile App Development
- Project size: Confidential
- Project length: June 2022 - Ongoing

**Project Summary**: GoodRequest is developing a cross-platform mobile app for a pharmacy. They're also tasked with integrating e-commerce into the app.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 4.0
- Willing to Refer: 5.0

**The Reviewer**
E-Commerce Product Owner, BENU Česká republika, s.r.o.
- Industry: Other industries

- Client size: 1,001-5,000 Employees
- Review Type: Online Review
- Verified

**The Review** — Oct 28, 2022

**Feedback Summary**: GoodRequest has led a productive, seamless workflow, thanks to their quick turnaround time and exceptional technical expertise. The team is highly responsive and accommodating of the client's needs. They come up with top-notch suggestions whilst still adhering to the project's specifications.
""Their dedication to the project is impressive.""

**BACKGROUND**
Please describe your company and your position there.

Product owner, BENU Česká republika, s.r. o.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire GoodRequest, and what were your goals?

GoodRequest has been hired for mobile app development/specifically e-shop integration by a pharmaceutical company that previously worked with them on a demo app. They are tasked with creating an e-shop app that can be used on Android, IOS, and other platforms.

**SOLUTION**
How did you select this vendor and what were the deciding factors?

We were looking for a company with strong focus on mobile applications. The deciding factors were that previously worked with them on a "demo" our app.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At the beginning, it was core mobile app, primarily for a loyalty program, on platforms Android and iOS. Then increased other apps and now we are integrating e-shop.

How many resources from the vendor's team worked with you, and what were their positions?

We are cooperate with 1 project manager, 1 analyst, 1 designer and team of developers, testers...

**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?

I can't rate it yet, we are in the development, coding phase... but the process so far is going without a problem. To our satisfaction, as a client.

Describe their project management style, including communication tools and timeliness.

We comunicate mostly via Slack, MS Teams, e-mails or phones. They reacted swiftly, without any unneccesary delays. In my opinion, the communication is great.

What did you find most impressive or unique about this company?

Their dedication to the project is impressive. We clearly felt, that thay think about this project as their own and so they were comming up with their own ideas and solutions but at the same time they respected the requirements, ideas and suggestions of us as a client.

Are there any areas for improvement or something they could have done differently?

I can't think of anything for now


---

#### Mobile App Development for Medical Technology Company
**The Project**
- Services: Mobile App Development
- Project size: $10,000 to $49,999
- Project length: Apr. - Sep. 2022

**Project Summary**: GoodRequest provided Android development support for a medical technology company. They rewrote parts of the client's app to use Hilt for dependency injection.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 4.0
- Willing to Refer: 5.0

**The Reviewer**
Product Owner, Scase
- Industry: Other industries

- Client size: 11-50 Employees
- Review Type: Online Review
- Verified

**The Review** — Oct 26, 2022

**Feedback Summary**: GoodRequest's extensive development expertise streamlined the client's development process and allowed them to submit their project for certification, ensuring the project's success. The reliable, organized team communicated well and provided timely support throughout. 
""We were impressed with their excellent communication.""

**BACKGROUND**
Please describe your company and your position there.

I am a Product owner in a Medtech company developing a point-of-care device with cloud capabilities.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire GoodRequest, and what were your goals?

We have a problem with missing capacity for our Android project. We needed a solo developer which would work with us to develop test cases, integration tests and improve the stability and speed of our application.

**SOLUTION**
How did you select this vendor and what were the deciding factors?

We had previous experience with GoodRequest with a grant and were happy with them from that collaboration.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They rewrote parts of our app to use Hilt for dependency injection so we can develop comprehensive test coverage (unit, and integration). Help us rewrite our communication module to be testable and write tests for them.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 1 Android developer and had direct contact with him.

**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to submit our project for certification as we hit the requirements needed for test coverage of the software.

Describe their project management style, including communication tools and timeliness.

We communicated very easily and quickly via connected Slacks. We wanted to manage the development internally and we able to do that. Otherwise communication was very timely.

What did you find most impressive or unique about this company?

We were impressed with their excellent communication. Focus from developers on learning new technologies which helped us getting up and running on development very soon.

Are there any areas for improvement or something they could have done differently?

Missing experience with testing Jetpack Compose applications, but we got it running after some testing.


---

#### Custom Software Dev for Accounting & Auditing Firm
**The Project**
- Services: Custom Software Development
- Project size: $10,000 to $49,999
- Project length: July 2022 - Ongoing

**Project Summary**: An accounting and auditing firm engaged with GoodRequest for their custom software development services to build an internal app that will enable their team to record information in client engagements.


**Review Rating**: 4.0
- Quality: 0.0
- Schedule: 5.0
- Cost: 4.0
- Willing to Refer: 4.0

**The Reviewer**
Cybersecurity Consultant, Accounting & Auditing Firm
- Industry: Financial services

- Client size: 1,001-5,000 Employees
- Review Type: Phone Interview
- Verified

**The Review** — Oct 10, 2022

**Feedback Summary**: While the progress of the project remains ongoing, the company has been highly satisfied with the team's communication skills and delivery consistency, and praises GoodRequest's development proficiency and agile delivery.
""They’ve been great from a project management perspective.""

**BACKGROUND**
Introduce your business and what you do there.

I’m part of the cybersecurity consultancy team at an accounting and auditing firm.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with GoodRequest?

We needed someone to provide us with custom software development.

**SOLUTION**
What was the scope of their involvement?

GoodRequest is helping us build an internal app that we can use to record information for client engagements. They mainly utilize Figma to create the layout and design the overall UI.

They accomplished the baseline of the project, and we’re looking forward to testing the viability of the app to see what kind of features and functionalities we can implement.

What is the team composition?

We’re working with several software developers from their team.

How did you come to work with GoodRequest?

A senior executive was the one who found and hired GoodRequest for this project.

How much have you invested with them?

So far, we’ve invested about $40,000.

What is the status of this engagement?

Our ongoing partnership started in July 2022.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement?

We’re still in the development phase and haven’t managed to test the app, but the team has been great in terms of communication, task delivery, and agile implementation.

How did GoodRequest perform from a project management standpoint?

They’ve been great from a project management perspective, and we typically communicate through Slack.

What did you find most impressive about them?

We’re impressed with their quickness and development efficiency.

Are there any areas they could improve?

They could improve on being more clear and transparent with the additional costs of the project’s requirements.

Do you have any advice for potential customers?

I would advise you to keep your communications open, be clear with your expectations, and collaborate with them throughout the development and testing process.


---

#### Mobile App Dev for Biometrics Company
**The Project**
- Services: Mobile App Development
- Project size: $50,000 to $199,999
- Project length: Aug. 2021 - Ongoing

**Project Summary**: GoodRequest has been hired for mobile app development by a biometrics company that previously worked with them on a demo app. The team has created the app in just a month and is currently adding new features.


**Review Rating**: 4.5
- Quality: 4.5
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Product Owner, Innovatrics
- Industry: Other industries

- Client size: 51-200 Employees
- Review Type: Online Review
- Verified

**The Review** — May 3, 2022

**Feedback Summary**: Thanks to GoodRequest, the app is now completely mobile and integrated with multiple devices and external scanners. Although the development of more features is still ongoing, the client has been pleased with the results. Overall, the team is described as organized, communicative, and flexible.This review is an update by the client company. The original content is located below the new review.
""We are impressed by how organized they are." "

**BACKGROUND**
Please describe your company and your position there.

I am a product owner of company providing complex biometric solutions such as ABIS, remote identity verification, border control, public security.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire GoodRequest, and what were your goals?

We wanted to develop a mobile app for enrollment, identification & verification of enrollee from generic mobile devices as a complement to our web-based solution. Our goal was to enable real mobile app to cover complex biometric use-cases such as enrollment & verification (voter's registration, NID) or instant in-the-field identification for law enforcement authorities as there is a big potential still not properly served on the market.

**SOLUTION**
How did you select this vendor and what were the deciding factors?

From previous working experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Very "agile". Started from customization of very specific app for voter's registration. Goal - in 1 month (for expo needs):

Integrate with ABIS backend
	Integrate it with biometric android device with built-in fingerprint scanner
	Showcase on London Identity Week 2021 The vision / requirements were communicated & adjusted on weekly meetings. Development was done against defined accepted criteria.
In 1 month we created app with no major issues being demoed on the London Identity week. Since then we continue with adding new features and 3 POCs for business opportunities were conducted.

How many resources from the vendor's team worked with you, and what were their positions?

0,2 FTE Governance - project manager, weekly sync, coordination 2,5 FTE Development - senior FE developers capable of quickly delivering solution with only high-level described requirements

**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?

Big success - app demoed after 1 month of development on a prestigious event
	App is completely mobile, integrated with multiple devices and external FP scanners - which extends business opportunities
	3 POCs in place (1 conducted, 2 awaiting the demo) giving a chance for demo app to be monetized
Describe their project management style, including communication tools and timeliness.

Project manager is easy to communicate, very well organized. Able to react dynamically on changing demand for developers allocation. Organization of work (Jira) and reporting is precisely prepared, all the meeting minutes with action points well maintained.

What did you find most impressive or unique about this company?

We are impressed by how organized they are.

Are there any areas for improvement or something they could have done differently?

I can't think of anything for now

**UPDATED REVIEW**
This review was published on October 21, 2021.

 

Daniel Ferak

Business Unit Director, Innovatrics

Software

51-200 Employees

Bratislava, Slovakia (22231)

$50,000 to $199,999

Apr 2021 - Sep 2021

 

Project summary:

A biometrics company hired GoodRequest in order to implement mobile demo apps so their internal teams can focus on product development. The vendor was chosen based on the company's past experience with them.

Feedback summary:

The feedback from the company's sales department regarding the demo apps has been positive. The company particularly enjoyed their communications with the GoodRequest team as it always showed their commitment to the project and deliver excellent results.

 

BACKGROUND

Please describe your company and your position there.

I am the Business Unit Director at Innovatrics, resposnible for Digital Onboarding Toolkit (DOT) product.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GoodRequest, and what were your goals?

DOT is a full technology stack for remote identity verification applications targeted at system integrators. We hired GoodRequest to implement mobile demo apps so our Sales is able to showcase our technology and at the same time the product team can focus on the product development rather then demos.

SOLUTION

How did you select this vendor and what were the deciding factors?

We already cooperated on some other projects and were satisfied.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work was the demo apps based on our business requirements and detailed wireframes which we provided. The demo apps were implemented for both iOS and Android platforms. GoodRequest then prepared a detailed project plan and started working on specification which we reviewed. Then the whole delivery was split into milestones with defined key functionalities.

How many resources from the vendor's team worked with you, and what were their positions?

Up to 8 people, 1 PM, 1 tester, 1 designer and the rest software developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The feedback of our Sales department is very positive on the new demo apps.

Describe their project management style, including communication tools and timeliness.

We had weekly status meetings with detailed status updates and well prepared topics to discuss. The communication was flawless with all teammembers. The main communication tools we used were Slack, Jira and Confluence.

What did you find most impressive or unique about this company?

I really liked the detailed specification they provided at the beginning of the project based on our requirements. We were able to think about the edge cases before the implementation even started. At the same time, they approach were very agile and if we decided to change some requirements in the later phases of the project, it was never a problem.

I really enjoyed communication with all the team-members and liked their committment to deliver excellent outputs.

Are there any areas for improvement or something they could have done differently?

I can't think of any.

RATINGS

Star Ratings

Overall rating: 5

Quality: 5

Cost: 4.5

Schedule: 5

Willing to refer: 5

 


---

#### Web Overhaul for Media Company
**The Project**
- Services: Other Design
- Project size: $10,000 to $49,999
- Project length: July 2021 - Apr. 2022

**Project Summary**: GoodRequest has overhauled a website for a media company. They've replaced an outdated website with a more adaptive and user-friendly design and taken over creating various pages and the website. 


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 4.5
- Cost: 4.5
- Willing to Refer: 5.0

**The Reviewer**
Head of Online, Forbes Slovakia
- Industry: Media

- Client size: 11-50 Employees
- Review Type: Online Review
- Verified

**The Review** — Apr 14, 2022

**Feedback Summary**: Although the results are not available yet, GoodRequest has communicated well through video calls to discuss the current issues and plans. The team's experiences in the industry have stood out in the partnership. They are knowledgeable, dedicated, and patient.
""The team is patient and willing in the workflow.""

**BACKGROUND**
Please describe your company and your position there.

I am Head of online at Forbes Slovakia. Forbes is a global media company. In Slovakia, we are focusing on covering topics like business, investing, real estate, entrepreneurship, leadership, mental health, and lifestyle.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire GoodRequest?

Our website was kindly old and incompatible with current needs. We needed to raise the user experience on the website. Our goal was to increase the number of page views per visitor and change the layout of advertising.

Since the redesign of the website was done in three countries at once (Hungary, Slovakia, Czech Republic), we needed to work with a quality team that is able to communicate in English.

**SOLUTION**
How did you select GoodRequest and what were the deciding factors?

We had several interviews with 3 companies before the final decision. Before the first meetings, we checked selected companies on the Internet, also through other people. Then we compared their offer and we looked at the companies which they had worked with.

We chose GoodRequest because of its clear and professional communication. The company can understand your needs and show you the right way to improve your products.

Describe the project in detail and walk through the stages of the project.

After a series of discovery meetings to discuss our possibilities and goals, we received a plan on how to go through the whole process of redesign. Subsequently, we started working on the design modification, which we took over from the already redesigned website of the Czech Forbes. We continued to design the various pages and sections of our website.

In addition, we received tips from GoodRequest on how to make the most of the potential we have.

How many resources from the GoodRequest team worked with you, and what were their positions?

We worked with them in several groups. The first meetings we got over with the head of design and the main designer. Subsequently, we started working with our project manager, several designers and UX researcher.

**RESULTS & FEEDBACK**
Can you share any outcomes from the project that demonstrate progress or success?

We haven't seen any yet, as the site is currently being developed.

How effective was the workflow between your team and theirs?

We mostly used Slack for communication. When necessary, we scheduled a video call to discuss the current issues and the next steps. Sometimes we had to ask what stage the project was at. We had few problems with deadlines (but there was a problem on our part as well).

What did you find most impressive or unique about this company?

I must point out that experienced people worked with us on the project. Their knowledge helped us a lot to steer the project in the right direction. The team is patient and willing in the workflow.

Are there any areas for improvement or something they could have done differently?

I think they need to improve some communication issues with the customer and themselves. Then things could move up faster and better.


---

#### Web Development for Management Consulting Firm
**The Project**
- Services: Custom Software Development, Web Development
- Project size: $200,000 to $999,999
- Project length: Jan. 2019 - Ongoing

**Project Summary**: GoodRequest had updated an outdated website for a management consulting firm. The client also seeks to launch their first apps after the project.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 4.0
- Cost: 4.5
- Willing to Refer: 5.0

**The Reviewer**
CEO, Fitshaker
- Industry: Other industries

- Client size: 11-50 Employees
- Review Type: Online Review
- Verified

**The Review** — Sep 22, 2021

**Feedback Summary**: GoodRequest provided a fresh, fast website that has received enthusiastic reviews from its users. The vendor cared about the project, having shown initiative towards lifting the work from the client. The client was impressed by how they were mostly independent throughout the partnership.
""They really care about the final product, such as our new website and apps.""

**BACKGROUND**
Please describe your company and your position there.

I am the owner and CEO of company Fitshaker s.r.o. I manage people and focus on achieving goals.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire GoodRequest, and what were your goals?

Our website was built 8 years ago and became outdated (old desing, old web structure etc). As we are focusing on strong progress in every way, it was our duty to bring our costumers a new, modern website, which will satisfy their needs in all aspects. And also we wanted to launch our first Apps (mobile and TV app also).

**SOLUTION**
How did you select this vendor and what were the deciding factors?

One reason was, one of our employee had very good experience with cooperation with Goodrequest. And the second reason was their portfolio, successful realized projects etc.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was a lot of steps, discussion. After that was suggested to us to make an UIX audit with monitored focus group, a lot of interviews with them and finally to start draw wireframe of our new website...a lot of suggestions and comments from our team have been implemented...and it was still the beginning. 

How many people from the vendor's team worked with you, and what were their positions?

4 of them were primary on our meetings. One was AM, the two of there were managers of DEV team, the last one was web designer,

**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?

New fresh look, fast web loading, new functions and last but not least, enthusiastic reviews from our customers.

Describe their project management style, including communication tools and timeliness.

We started to meet live regularly. After start of Covid everything has moved online. Call every week, discussion about progress etc. We primary used Google meet and Slack.

What did you find most impressive or unique about this company?

They really care about the final product, such as our new website and apps. And they are really trying to relieve me of hard work...always trying to cooperate with employees in our company, and not always to wait on my decisions. This is sooo important for me.

Are there any areas for improvement or something they could have done differently?

Few months after launch of our new website, I realized the conversion rate of our landing page etc could have better results. Everything was made like a smooth before...but it could be better if we maybe could connect with the web designer with a different opinion. I do not know, i just didnt want to leave this column without any comment 


---

#### Custom Software Dev for Automotive Company
**The Project**
- Services: Custom Software Development
- Project size: $50,000 to $199,999
- Project length: Jan. - July 2021

**Project Summary**: GoodRequest developed custom software for an automotive company. The solution would allow employees to give feedback anonymously. Tech stack included were Jira, Confluence, and more.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
HR Generalist, Kia Slovakia
- Industry: Automotive

- Client size: 1,001-5,000 Employees
- Review Type: Online Review
- Verified

**The Review** — Aug 4, 2021

**Feedback Summary**: Though there are no measurable outcomes yet, the engagement between GoodRequest and the client went great. The team delivered everything on time, and communication was clear and efficient. Overall, the client was impressed with their performance.
""The quality of their work extremely impressed us.""

**BACKGROUND**
Please describe your company and your position there.

I am HR generalist at Kia Slovakia and was co-responsible for this project from HR side.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire GoodRequest, and what were your goals?

We wanted to have our own tool for internal anonymous feedback from our employees. The goal was to have a modern and efficient software easy to understand and easy to handle.

**SOLUTION**
How did you select this vendor and what were the deciding factors?

We considered Goodrequest among 4 other companies. The deciding factors were quality of proposal and price. Goodrequest's proposal was the best we considered.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We used Slack, Jira, Confluence and other tools to be able to communicate efficiently. Our meetings were held on weekly basis online due to Covid situation. As the final product we received a very good feedback tool.

How many people from the vendor's team worked with you, and what were their positions?

There were more people working on the project, but on daily basis we were working with Project manager, Lead frontend developer, Backend developer and Designer.

**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our first run of feedbacks will take place in Autumn, so after that we will be able to evaluate outcomes.

Describe their project management style, including communication tools and timeliness.

Their project management was very good (best I ever experienced), everything was always delivered on time, minutes and all communication was on point and efficient. Mostly we communicated via slack.

What did you find most impressive or unique about this company?

The quality of their work extremely impressed us. Starting with initial offer and ending with final delivered product, which was without major bugs. We did spend almost no time with testing, as the result was already precisely tested. Goodrequest also cared very well about user experience - we did the user experience testing during the development phase. In total I am really impressed by quality of their work.

Are there any areas for improvement or something they could have done differently?

Nothing, everything was perfect. I can only hope to cooperate with these guys again :)


---

#### Web Development for Tourist Company
**The Project**
- Services: Web Development
- Project size: $10,000 to $49,999
- Project length: Jan. - June 2021

**Project Summary**: GoodRequest has created a website for a tourist company. This is expected to motivate customers to experience the client's business services.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 3.5
- Cost: 4.0
- Willing to Refer: 5.0

**The Reviewer**
Founder, Doby Hory
- Industry: Other industries

- Client size: 1-10 Employees
- Review Type: Online Review
- Verified

**The Review** — Jun 10, 2021

**Feedback Summary**: Although the platform hadn't been launch yet, the end client has commended the newly built website for its exquisite design. GoodRequest has maximized their development skills to exceed the client's business goals. The team is communicative and cost-efficient.
""They have created a well-designed website, which is at a very high level and well thought out."
"

**BACKGROUND**
Please describe your company and your position there.

I am the owner of the Doby Hory project. It's a tourist challenge. Our goal is to motivate people to go to the mountains.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire GoodRequest, and what were your goals?

We started in 2019 with one tourist challenge in Slovakia, in one mountain range which also took place in 2020. In 2021 we decided to make tourist challenges throughout Slovakia in several mountains and we needed to create a new website design for it.

**SOLUTION**
How did you select GoodRequest and what were the deciding factors?

In my search, I found many companies that could do the project. I liked Goodrequest the most and after a friendly conversation we agreed to cooperate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At the beginning we had a kick-off call and then they made me an offer. After approval, I sent my sketches and the guys from goodrequest started creating wireframes for the design. We consulted them regularly twice a week and shared our feedback. We worked in the Figma application.

How many people from the GoodRequest team worked with you, and what were their positions?

The UX / UI designer was the main person I communicated with. We also regularly called with the design director and discussed progress together.

**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?

People really like the design of the new website, we have great feedback. The final version is not launched yet, but we are working on it and everything is going according to plan. UX is very well built and easily scalable for the future.

Describe their project management style, including communication tools and timeliness.

We had to call twice a week with the main UX / UI designer - Daniel and with the head of design - Michal. We used Slack for communication.

What did you find most impressive or unique about this company?

They have created a well-designed website, which is at a very high level and well thought out.

Are there any areas for improvement or something they could have done differently?

Better estimate budget and timeline.


---

#### Mobile App Dev for Sports Organization
**The Project**
- Services: Mobile App Development
- Project size: $50,000 to $199,999
- Project length: Apr. 2020 - Ongoing

**Project Summary**: GoodRequest has created a B2B and B2C mobile app for a sports organization. This allows the users to access the services and content of the company.


**Review Rating**: 4.5
- Quality: 4.5
- Schedule: 4.5
- Cost: 4.0
- Willing to Refer: 5.0

**The Reviewer**
CEO, SFZ Marketing, s.r.o.
- Industry: Other industries

- Client size: 51-200 Employees
- Review Type: Online Review
- Verified

**The Review** — May 12, 2021

**Feedback Summary**: Although the platform hadn't been launched yet, the client is delighted with GoodRequest's engagement in the platform. The team provided a smooth workflow through effective communication and quick responses. The team is innovative, punctual, and hard-working. 
""They are patient and dedicated to walking us through their process while we are learning."
"

**BACKGROUND**
Please describe your company and your position there.

I am a CEO of the company SFZ Marketing, s.r.o. located in Bratislava, Slovakia. We are focusing on marketing, business partners, match organization, ticketing and to deliver services and products for Slovak Football Association

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire GoodRequest, and what were your goals?

We wanted to develop a mobile app for our fans within strategic project Fan 2022 to access our exclusive content of national teams. Our goal was to have new e-commerce platform for both B2B and B2C model, new modern communication tool and to create CRM database of our fans.

**SOLUTION**
How did you select GoodRequest and what were the deciding factors?

We launched a tender for this solution supplier. GoodRequest offer won this tender with respect to their experiences in sport app, references and complex and innovative approach.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a series of discovery meetings to discuss our goals and objectives. We have requested a news about representations, statistics, ticket sales, fan profile and games. After delivering first version for android and IOS, we provided their team with UEFA recommendations for best sport apps.

They incorporated our feedback and delivered the revised version. On the top of that, they offered us new design based on IOS 14. In second version we added push notifications, fanshop and incorporated this new modern design.

How many resources from the GoodRequest team worked with you, and what were their positions?

A project manager was assigned to be our main point of contact throughout the project. In addition, we interacted with 3 lead front and design developers.

**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are just in the process of launching the app, so we have no measurable outcome yet.

Describe their project management style, including communication tools and timeliness.

The project manager communicated comprehensively, tried to advise and bring proper solutions. We have had a video call with manager every week, but were still regular business consultations and internal meetings. We communicated through Jira, Slack and Mails. Everything was delivered on time.

What did you find most impressive or unique about this company?

Their mobile app development skills were amazing. They knew everything about UX and execution. Since this was our first mobile app. They are patient and dedicated to walking us through their process while we are learning. They delivered their own ideas and improvements.

Are there any areas for improvement or something they could have done differently?

Detailed status reports on at min. monthly basis (not up to completion of each project stage) could have been helpful so that we could limit any misunderstandings.


---

#### Custom Software Development for Waste Management Company
**The Project**
- Services: Custom Software Development
- Project size: $50,000 to $199,999
- Project length: July 2018 - Ongoing

**Project Summary**: A waste management company was looking for a reliable partner that can provide household-level waste tracking. They chose GoodRequest to be that technical partner.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 4.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Product Manager, JRK Slovakia
- Industry: Other industries

- Client size: 1-10 Employees
- Review Type: Online Review
- Verified

**The Review** — Mar 8, 2021

**Feedback Summary**: The GoodRequest team came up with a solution that was met positively by the company's users, allowing them to get more attention in their field and become the preferred choice for a fair waste collection and billing system. The team's direct communication played a big part in the project's success.
""GoodRequest's specialists integrated with our company almost seamlessly."
"

**BACKGROUND**
Please describe your company and your position there.

I am product manager for company providing products and solutions for the more efficient management of municipal waste.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire GoodRequest, and what were your goals?

The company was operating a system for our partners enabling household level waste tracking.

However we quickly realized that the existing vendor does not have the resources to provide a solution up to our requirements and we needed a reliable long term technical partner for software development.

**SOLUTION**
How did you select GoodRequest and what were the deciding factors?

We he contacted approx. 20 potential vendors based on internet research and recommendations within the frame of a formal tender, defining clear evaluation criteria.

The main deciding factors where:

existing references
	proposed system architecture with regards to future expandability and flexibility
	willingness to provide complete control over the final product and ensuring full owbership of source codes
	pricing
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The task was to prepare an information system from scratch for household level waste tracking, including frontend design, API endpoints, database structure, integrated to 3rd party devices via REST API. Part of the work was the design of a mobile application for special data collection handheld terminals.

The project started with an initial analysis phase during which an UX prototype was prepared and approved, incl. a detailed price calculations. After its approval the project was implemented during the course of approx. 3 months.

The cooperation still continues and the software remains to be developed my GoodRequest.

How many people from the vendor's team worked with you, and what were their positions?

The initial team included a project manager, solution architect, UX designer, backend developer, frontend developer and android developer.

**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?

In general the developed solution was met with great success among its users, gathering market recognition and becoming the first choice of customers for a fair waste collection and billing system.

Describe their project management style, including communication tools and timelines.

GoodRequest's specialists integrated with our company almost seamlessly. We had direct communication and minimal formalities. We have communicated with team members directly who actively challanged our ideas and improved upon them.

Timings where kept, except a few exceptional cases where we have mutually agreed on a more throughout approach.

What did you find most impressive or unique about this company?

Compared to previous vendors the possibility to discuss the details of the chosen technical solution, used frameworks etc. was a great advantage for us and made it possible to create a product we could really call our own.

Are there any areas for improvement or something they could have done differently?

Although direct communication with GoodReqest's people improved the project efficiency greatly, sometimes it occured that our requirements where not properly understood by people involved in the project only partially. However we have quickly overcome this via involving their more senior staff.


---

#### Mobile App Dev for Digital Media Company
**The Project**
- Services: Mobile App Development
- Project size: $200,000 to $999,999
- Project length: Jan. 2014 - Ongoing

**Project Summary**: GoodRequest is continuously developing a digital media company's iOS and Android applications. They follow an annual roadmap to keep improving the quality of functionality of the apps.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 4.5
- Cost: 4.5
- Willing to Refer: 5.0

**The Reviewer**
Product Manager, Ringier Axel Springer SK
- Industry: Other industries

- Client size: 201-500 Employees
- Review Type: Online Review
- Verified

**The Review** — Feb 24, 2021

**Feedback Summary**: GoodRequest has delivered a functional app for the use of the company's field operators within 12 weeks. The quality and timeliness of their delivery were found to be superb. The team's project management approach revolves around consistency. Overall, the client is satisfied with the engagement.
""GoodRequest gives us feedback in order to improve our apps."
"

**BACKGROUND**
Please describe your company and your position there.

I am product manager responsible for product and development (web, mobile) of  a food delivery service

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire GoodRequest, and what were your goals?

We hire them to at first develop Bistro.sk iOS and Android app for our customers. Later to develop Bistro driver app for couries and Bistro printer app for our partners = restaurants

**SOLUTION**
How did you select GoodRequest and what were the deciding factors?

Deciding factors were - name, location in the same city, previos projects and price

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Goodrequest is continuously from 2014 developing our Bistro.sk apps according to the yearly roadmap that we have. We work in Jira where we have planned builds for each app (Bistro, Bistro driver and Bistro printer).

Most of the issues is now connected with marketing automatization, better UX and CX, working with GPS and location of the courier and his orders and better management of the orders on the android printer device that we deliver to our partners.

How many people from the vendor's team worked with you, and what were their positions?

We are working with:

project manager
	tester
	1 iOS developer
	2 Android developer.


**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?

Best outcome for us was the brand new Bistro driver app for our couries - we had very close deadline because of the competitors and Goodrequest helped us to develop it just in 12 weeks.

In general we are very satisfied, all the issues are delivered on time and in good quality. GoodRequest gives us feedback in order to improve our apps. They do thigs better and deliver superb CX.

Describe their project management style, including communication tools and timelines.

We use Jire for management of all issues and builds and then slack for communications with our internal team. For graphics we use Zeplin. We also prefer video / personal meetings at least two times in the month in order to talk about fullfilment of the roadmap and big issues.

What did you find most impressive or unique about this company?

Engagement and second opinion about the product(s)

Are there any areas for improvement?

Maybe start automatic testing as they can help us in better QA


---

#### Web Development Services for Electricity Provider 
**The Project**
- Services: Web Development
- Project size: Confidential
- Project length: Jan. 2017 - Ongoing

**Project Summary**: GoodRequest is a continuous partner, currently providing front- and backend development for a customer-facing mobile app and web portal. The work requires numerous backend integrations and smooth UX/UI design.


**Review Rating**: 5.0
- Quality: 4.0
- Schedule: 3.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Product Manager, Electricity Provider 
- Industry: Utilities

- Client size: 1,001-5,000 Employees
- Review Type: Phone Interview
- Verified

**The Review** — Feb 11, 2021

**Feedback Summary**: The client recently brought on GoodRequest for additional development services, speaking to their confidence in the vendor's independent work style, creativity, and technical skill. Though testing and third-party coordination can be improved, customers will encounter an energetic, motivated team.
""They do UX/UI design using best practices based on their experience. They’re able to develop their own ideas."
"

**BACKGROUND**
Introduce your business and what you do there.

Západoslovenská energetika is the largest energy player in the Slovak Republic. The company operates a grid network, provides electricity, and does business in startup areas like e-mobility. I'm a product manager for e-mobility.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with GoodRequest?

They’re our partner in the e-mobility business, particularly in creating a tailored customer interface.

**SOLUTION**
What was the scope of their involvement?

GoodRequest is providing frontend and backend development for a customer-facing mobile app and web portal. They have an extensive backend with integrations with many of our systems and are working based on our requirements and change requests. They also handle the operation of the platform.

What is the team composition?

We’re in contact with 3–4 developers from GoodRequest in our daily operations, along with their CEO and a project manager.

How did you come to work with GoodRequest?

I wasn’t part of the company at the time. We’ve increased the collaboration with GoodRequest since I came onboard. They’re our official supplier for development activities.

What is the status of this engagement?

We started working with GoodRequest in January 2017, and it’s ongoing.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement?

We held a tender for other development services in late-2020, and GoodRequest won it again. We’re really happy with their agile setup. They’re really flexible in terms of timing and delivering on business requirements that don’t cover one hundred percent of the information. They do UX/UI design using best practices based on their experience. If a design hasn’t been defined in the business requirements, they’re able to develop their own ideas.

There is also a lack of testing processes and standards in the final phases, and there’s a lack of collaboration with the other suppliers involved. That’s something we have to coordinate ourselves.

How did GoodRequest perform from a project management standpoint?

They use Jira to manage change requests, and it’s working well. The work has been better coordinated since they started using it.

What did you find most impressive about them?

They’re a young, agile, and enthusiastic team. They’re a part of our overall digital tools development effort, and their impact is definitely positive.

Are there any areas they could improve?

They need to improve the coordination of activities with other suppliers in our projects. Also, their testing processes for developed functionalities could be more robust in the final phases.

Do you have any advice for future clients of theirs?

If the client is a startup, GoodRequest is definitely the partner for them. Their strong point is their flexibility. They build functionalities and make changes in a very short time. They also deliver good designs in terms of customer-facing functionalities.


---

#### Mobile App Development for Consumer Electronics Company
**The Project**
- Services: Mobile App Development
- Project size: $50,000 to $199,999
- Project length: Jan. 2018 - Ongoing

**Project Summary**: GoodRequest developed two iOS mobile apps for a consumer electronics company. Additionally, the team took over their existing Android apps and continues to provide ongoing development and design services.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Product Owner, Consumer Electronics Company
- Industry: Retail

- Client size: 51-200 Employees
- Review Type: Phone Interview
- Verified

**The Review** — Feb 11, 2021

**Feedback Summary**: The apps have received high star ratings in the Apple and Google Play stores and the client's monthly average users are up by 50%. GoodRequest establishes a smooth workflow through clear and open communication. The team utilizes their technical experience and creativity to produce results.
""Communication with anyone from GoodRequest is constructive and effective."
"

**BACKGROUND**
Introduce your business and what you do there.

I work as a project manager for an electronic retailer that operates in Slovakia and Czechia.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with GoodRequest?

We mainly wanted to improve the shopping experience for our customers with smart and easy-to-use mobile apps.

**SOLUTION**
What was the scope of their involvement?

We already had two Android apps, which GoodRequest took over. Then, they created two new iOS apps. They are now taking care of all of those four applications and help with the redesign and further development of our existing mobile apps which included many brainstorming sessions, field testing, and consultations.

What is the team composition?

There are two developers, a project manager, tester, designer, and architect.

How did you come to work with GoodRequest?

We were looking for an app development company from Slovakia or Czechia that could help us with our apps because the company we previously worked with was bought. GoodRequest was one of the companies suggested to us, and after a few meetings, we decided to work with them because we liked them.

How much have you invested in them?

We have invested about €100,000 Euros so far (approximately $120,000 USD)

What is the status of this engagement?

Our work together started in January 2018, and it is ongoing.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement?

Both of the iOS apps that they created for us have an average rating of 4.7 in the App Store and are used by a few thousand people each month. Our Android apps already existed when we started working with them, but they helped us redesign them and create new features. This resulted in improved user retention rate and also improved Play Store ratings. In general, for both of those platforms, our monthly active users increased by more than 50% in the last 12 months.

How did GoodRequest perform from a project management standpoint?

All new updates and features of the apps are planned in Jira and Confluence so it is always clear what the priorities are as well as the deadlines. We also have weekly online meetings and before any new update or feature, we have a brainstorming session. I think everything has been going well and there are no significant problems or delays.

What did you find most impressive about them?

From my experience, the success of a project often depends on the quality of communication from both sides. Communication with anyone from GoodRequest is constructive and effective. I can talk to the designers or developers if I want to, and the response time is always fast which is something I find to be the most impressive.

Are there any areas they could improve?

No, everything was great.

Do you have any advice for potential customers?

If it is possible, have a detailed description of what you want as well as all the requirements and deadlines. If you are still in the planning phase, don’t be afraid to include at least a few people from GoodRequest in the meetings and discussions. They can give you give advice about what users usually look for and how they may interact with your apps.


---

#### Mobile App Development for Leisure Facility Operator
**The Project**
- Services: Mobile App Development
- Project size: $50,000 to $199,999
- Project length: Aug. 2020 - Ongoing

**Project Summary**: A leisure facilities operator engages GoodRequests for mobile app development. According to requirements, they consulted on the process and then built Android and iOS apps using Kotlin and Swift respectively.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 4.5
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Online Technology Manager, Leisure Facilities Operator
- Industry: Hospitality & leisure

- Client size: 1,001-5,000 Employees
- Review Type: Phone Interview
- Verified

**The Review** — Jan 20, 2021

**Feedback Summary**: GoodRequest delivered products that quickly secured 10,000 downloads following their launches. The team provided advice to support the products’ scalability. They efficiently executed the project and scaled resources to not only produce deliverables on time but also secure ongoing collaboration.
""GoodRequest was flexible with the time and resources for the project."
"

**BACKGROUND**
Introduce your business and what you do there.

I’m the online technology manager for a company that operates ski resorts, waterparks, and amusement parks among other properties.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with GoodRequest?

We needed to develop a new mobile application for our new loyalty and e-commerce system.

**SOLUTION**
What was the scope of their involvement?

We provided them with specific requirements, and GoodRequests advised us on how to proceed. Their team helped us with the direction for development. For example, GoodRequest helped us decide between building native or hybrid products. After meetings with them, we decided to build native apps because it allowed for a greater amount of future development than a hybrid platform. They built the Android version in Kotlin and the iOS version in Swift.

What is the team composition?

We mainly communicated with 2–3 people from GoodRequest but another 6–7 developers worked on the project.

How did you come to work with GoodRequest?

Slovakia is a small country, so there aren’t many mobile development companies based here. We wanted a local partner that was familiar with our business and selected between 6–7 companies. GoodRequests had great references and offered a good price for the project. During our business calls, they provided insights before we even chose them as our partner.

How much have you invested with them?

We spent about €100,000 (approximately $120,600 USD).

What is the status of this engagement?

We started the project in August 2020, and we’re continuously working with them on the mobile development.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement? 

I previously worked with companies that wouldn’t give their partners specific requirements. One of the best aspects of our partnership was that we provided them with requirements and then they found the best ways to proceed.

Our board was excited about the project from the beginning of development. We appreciated that GoodRequest provided versions throughout the development that we could show the board. In about a week after the launch, we gained 10,000 downloads in the app stores. It was a huge success.

How did GoodRequest perform from a project management standpoint?

We have weekly meetings to keep up-to-date and communicate via Slack. We’re basically able to communicate with all of their developers, and they’re able to communicate with me.

What did you find most impressive about them?

GoodRequest was flexible with the time and resources for the project. We started the hiring process in July and by the end of August, we had already started the development. They were also able to find more developers for the project when we found it required more development than we initially thought. We also had a strict deadline, and GoodRequest delivered on time.

Are there any areas they could improve?

No, there’s nothing to share.

Do you have any advice for potential customers?

It’s not required but it’s best to have as thorough business or technical requirements as possible. However, that’s general advice.


---

#### Cloud Consulting & Mobile App Dev for Security Systems Co
**The Project**
- Services: Cloud Consulting & SI, Mobile App Development
- Project size: Confidential
- Project length: Dec. 2023 - Ongoing

**Project Summary**: GoodRequest has been hired to develop a cloud platform with an admin UI and a mobile app for a security systems company.

**Review Rating**: 4.5
- Quality: 5.0
- Schedule: 4.5
- Cost: 4.5
- Willing to Refer: 4.5

**The Reviewer**
Technical Account Director, SystemHouse Solutions AB
- Industry: Information technology

- Client size: 51-200 Employees
- Review Type: Online Review
- Verified

**The Review** — May 7, 2026

**Feedback Summary**: GoodRequest has successfully delivered new completed features and design proposals, leaving the client impressed with their analysis and UI preparation. The team delivers on time, and their communication has been effective across various channels. Overall, they're meeting the client's expectations.
""We're impressed by how deep their analysis and UI preparation have gone.""

**BACKGROUND**
Introduce your business and what you do there.I’m the technical account director of SystemHouse Solutions AB, an IT company that develops security systems, including access control, intrusion alarms, and visitor management. We provide both software and hardware for secure environments such as airports, power plants, schools, and offices.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with GoodRequest?We needed to build an online platform for provisioning mobile credentials.

**SOLUTION**
What was the scope of their involvement?GoodRequest has developed a cloud platform with an admin UI and a mobile app.What is the team composition?We’ve worked with around 5 teammates from GoodRequest.How did you come to work with GoodRequest?We found them through an online search. We chose them because they were close to my geographic location and had good references.What is the status of this engagement?We started working with them in December 2023, and our engagement is ongoing.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement?We’ve had demo meetings where GoodRequest has shown us new completed features and design proposals.How did GoodRequest perform from a project management standpoint?We’ve communicated through virtual meetings, emails, and messaging apps. GoodRequest has partially delivered on time; some things have been delayed.What did you find most impressive about them?We’re impressed by how deep their analysis and UI preparation have gone.Are there any areas they could improve?There’s nothing they need to improve.


---

#### Web App Design & Development for Wage Access Platform
**The Project**
- Services: API Development, UX/UI Design, Web Development
- Project size: Confidential
- Project length: Jan. 2022 - Aug. 2023

**Project Summary**: GoodRequest designed and developed a web application for a wage access platform. GoodRequest was responsible for UI/UX design, database design, frontend and API development, and testing.

**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Head of Technology, WageNow
- Industry: Financial services

- Client size: 1-10 Employees
- Review Type: Online Review
- Verified

**The Review** — Apr 25, 2024

**Feedback Summary**: GoodRequest successfully delivered the client's application, which allowed them to run their business and validate the product with real customers. The team showcased a solution-oriented approach and impressive flexibility. GoodRequest delivered work on time and offered a dedicated project manger.
""We were fully satisfied.""

**BACKGROUND**
Please describe your company and position.I am the Head of Technology of WageNowDescribe what your company does in a single sentence.Providing earned wage access employee benefit and cashflow improvement tool for businesses.

**OPPORTUNITY / CHALLENGE**
What specific goals or objectives did you hire GoodRequest to accomplish?Build web app for our productUX / DesignSoftware development and infrastructure consulting and review

**SOLUTION**
How did you find GoodRequest?ReferralWhy did you select GoodRequest over others?High ratingsGreat culture fitGood value for costReferred to meHow many teammates from GoodRequest were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Responsive web application including UX/UI, database design, frontend, API backend and application testing. Also included managing infrastructure and devops services.

**RESULTS & FEEDBACK**
What were the measurable outcomes from the project that demonstrate progress or success?Successful delivery of the application and its operation. This allowed us to run our business and validate the product with real customers.Describe their project management. Did they deliver items on time? How did they respond to your needs?Delivery on time. Well planned. Managed by dedicated project manager.What was your primary form of communication with GoodRequest?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Solution oriented approach and flexibility.Are there any areas for improvement or something GoodRequest could have done differently?We were fully satisfied.


---

#### Custom Software Dev & UI/UX Design for Content Moderation Co
**The Project**
- Services: AI Development, Custom Software Development, UX/UI Design
- Project size: Confidential
- Project length: Sep. 2023 - Mar. 2024

**Project Summary**: GoodRequest enhanced a content moderation company's existing software, implementing AI capabilities and intuitive UIs. The project included consultation, UI design, AI development, testing, and training.

**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
CEO, elv.ai
- Industry: Other industries

- Client size: 11-50 Employees
- Review Type: Online Review
- Verified

**The Review** — Mar 25, 2024

**Feedback Summary**: Thanks to their enhanced software solution, the client saw an improvement in their content moderation capabilities and a reduction in the volume of content requiring human review. GoodRequest was communicative, transparent, agile, and efficient, as well as proactive in solving challenges.
""GoodRequest's project management was highly effective and responsive.""

**BACKGROUND**
Please describe your company and position.I am the CEO of elv.aiDescribe what your company does in a single sentence.We fight against hate speech and disinformation in online spaces by combination of AI and human operators.

**OPPORTUNITY / CHALLENGE**
What specific goals or objectives did you hire GoodRequest to accomplish?Software developmentBusiness consulting

**SOLUTION**
How did you find GoodRequest?ReferralWhy did you select GoodRequest over others?High ratingsPricing fit our budgetGood value for costHow many teammates from GoodRequest were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Objective: At elv.ai, our mission is to maintain the highest standards of content integrity across our platforms. Recognizing the limitations of relying solely on AI or human efforts for content moderation, we sought to develop a sophisticated solution that blends the best of both worlds. GoodRequest came on board to help us realize this vision by enhancing our existing software with advanced AI capabilities complemented by intuitive interfaces for human moderators.Scope of Work: GoodRequest's responsibilities encompassed a broad scope, including:System Analysis and Consultation: Assessing our existing content moderation processes and providing strategic recommendations for enhancement.AI Integration and Development: Implementing state-of-the-art AI algorithms designed to detect and flag problematic content with high accuracy.Interface Design for Moderators: Developing user-friendly interfaces that enable human moderators to review AI-flagged content efficiently.Testing and Optimization: Rigorous testing phases to ensure the reliability of AI detections and the overall system performance.Training and Support: Providing comprehensive training for our team on the new system and ongoing technical support.Deliverables: The project culminated in the successful upgrade of our content moderation software, incorporating cutting-edge AI technology and creating an effective workflow for our human moderators. This has resulted in a robust platform that ensures content integrity while optimizing moderation efforts.Outcome: Thanks to GoodRequest's expertise, we've seen a significant improvement in our content moderation capabilities. The AI component has drastically reduced the volume of content requiring human review, while the custom interfaces have streamlined the moderation process for our team. Overall, this has led to faster response times, improved accuracy in content moderation, and a safer online environment for our users.Project Management: The project management and communication from GoodRequest were exemplary. They maintained a transparent, agile workflow that allowed for timely updates, adaptations to feedback, and effective risk management. Their commitment to meeting deadlines and their proactive approach to solving challenges were particularly noteworthy.Feedback: We were impressed by GoodRequest's ability to understand and execute on our vision for a hybrid AI-human content moderation system. Their innovative approach, coupled with a deep understanding of both technological and operational nuances, has made them an invaluable partner in this endeavor.Recommendation: For any organization looking to leverage AI technology while retaining the nuance and judgment of human oversight, we highly recommend partnering with GoodRequest. Their tailored solutions, technical acumen, and client-focused service make them an ideal choice for complex projects requiring a delicate balance between technology and human intervention.

**RESULTS & FEEDBACK**
What were the measurable outcomes from the project that demonstrate progress or success?Reduction in Manual Review Volume: The project achieved a significant decrease in the volume of content requiring manual review. This indicates that the AI was effective in accurately identifying a higher proportion of problematic content, thus reducing the burden on human moderators.Increase in Moderation Accuracy: There was a notable improvement in the accuracy of content moderation, with the AI system better identifying and flagging inappropriate content. This was evident through a decrease in both false positives (innocuous content mistakenly flagged as inappropriate) and false negatives (problematic content not being flagged).Improvement in Moderation Efficiency: The efficiency of the moderation process improved, as demonstrated by a reduction in the time human moderators needed to review and make decisions on flagged content. This indicates that the AI not only accurately identified problematic content but also streamlined the review process.Enhanced User Safety: A reduction in the incidence of reported inappropriate content on the platform was observed, indicating a safer online environment for users. This success metric underscores the effectiveness of combining AI with human moderation in maintaining content integrity.User Satisfaction: Following the implementation, an increase in user satisfaction related to the online environment was reported. This reflects the platform's ability to manage content moderation effectively without detracting from the user experience.Operational Cost Savings: The project led to operational cost savings, attributed to the increased efficiency and reduced need for extensive human moderation resources. This outcome demonstrates the financial benefits of integrating AI into content moderation processes.Scalability and Response Time: The enhanced system demonstrated improved scalability and the ability to handle peak loads more effectively, with real-time content analysis and flagging capabilities. This was observed as an improvement in the platform's response time to problematic content, ensuring timely intervention.Describe their project management. Did they deliver items on time? How did they respond to your needs?GoodRequest's project management was highly effective and responsive. They consistently delivered milestones on time, adhering to the agreed-upon project timeline. Their team was proactive in communication, ensuring any concerns or adjustments were promptly addressed. They adapted well to our needs, showing flexibility in incorporating feedback and making necessary changes. This approach facilitated a smooth project flow and contributed significantly to meeting our project goals.What was your primary form of communication with GoodRequest?In-Person MeetingVirtual MeetingWhat did you find most impressive or unique about this company?What stood out most about GoodRequest was their exceptional blend of technical expertise and customer-centric approach. Their ability to understand and anticipate our needs, combined with their proficiency in delivering tailored AI solutions, set them apart. This unique synergy between understanding client objectives and technical execution was impressive and instrumental in the success of our project.Are there any areas for improvement or something GoodRequest could have done differently?Not really


---

#### API & Web Development for Online Advertising Company
**The Project**
- Services: API Development, Microservices Architecture Services, Web Development
- Project size: Confidential
- Project length: July 2023 - Mar. 2024

**Project Summary**: GoodRequest provides API and web development services for an online advertising company. GoodRequest supports the delivery of new modules for the client's software. 

**Review Rating**: 4.0
- Quality: 3.5
- Schedule: 4.0
- Cost: 4.5
- Willing to Refer: 5.0

**The Reviewer**
Head of Development, Online Advertising Company
- Industry: Other industries

- Client size: 51-200 Employees
- Review Type: Online Review
- Verified

**The Review** — Feb 6, 2024

**Feedback Summary**: GoodRequest has delivered user stories and meets the client's expectations. The team focuses on the client's needs and has perfect communication via virtual meetings. GoodRequest integrates into the client's internal team and adapts to their project management tools.
""Their focus is on customer needs and employee care.""

**BACKGROUND**
Please describe your company and position.I am the Head of Development of an online advertising company.Describe what your company does in a single sentence.We are a top player in the field of online advertising in Slovakia with the aim of providing quality services to clients and users. More than 1.65 million real users use our services every month.

**OPPORTUNITY / CHALLENGE**
What specific goals or objectives did you hire GoodRequest to accomplish?increase delivery

**SOLUTION**
How did you find GoodRequest?Online SearchReferralWhy did you select GoodRequest over others?Close to my geographic locationPricing fit our budgetGreat culture fitReferred to meCompany values alignedHow many teammates from GoodRequest were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The external team from GoodRequest participated in the delivery of some new modules of our key real-estate software. Their skills and effort were also used in the platformization of our flagship.

**RESULTS & FEEDBACK**
What were the measurable outcomes from the project that demonstrate progress or success?delivery of tasks (prepared user stories)Describe their project management. Did they deliver items on time? How did they respond to your needs?Their developer capacity was integrated into our internal teams and we managed them by our standard internal project management. After a period of onboarding their delivery was in estimated time.What was your primary form of communication with GoodRequest?Virtual MeetingWhat did you find most impressive or unique about this company?Perfect communication, flexible reactions, and company culture. Their focus is on customer needs and employee care.Are there any areas for improvement or something GoodRequest could have done differently?Any obstacles were fixed by our communication.


---

#### Mobile App Dev for Bank Company
**The Project**
- Services: Mobile App Development
- Project size: $200,000 to $999,999
- Project length: Jan. 2018 - Ongoing

**Project Summary**: GoodRequest develops a mobile app for a bank company. They are tasked with creating an app that can be used on Android, IOS, and other platforms. 


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 4.5
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Head of Mobile Banking Department, Tatra banka
- Industry: Financial services

- Client size: 1,001-5,000 Employees
- Review Type: Online Review
- Verified

**The Review** — Mar 30, 2021

**Feedback Summary**: GoodRequest has been passionate, focused, and responsive to the client. The project's rating in the app store has been continuously improving alongside the customers' satisfaction. So far, they have been able to provide a quality workflow.
""Every request gets high-quality results."
"

**BACKGROUND**
Please describe your company and your position there.

I am the head of the mobile application development department at Tatra banka, which was established in 1990 as the first private bank in Slovakia. We are focusing on delivery of new and innovative products and services in a banking environment.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire GoodRequest?

For improvement of our mobile banking applications

What were your goals for this project?

Continuously improve best mobile banking in Slovakia

**SOLUTION**
How did you select GoodRequest?

We were looking for a company with strong focus on mobile applications

Describe the project in detail.

At the beginning, it was core mobile banking app - Tatra banka for Android and iOS. Step by step increased other apps and platforms.

What was the team composition?

Depends on time, we are cooperate with 5 to 10 Android developers, 5 to 10 iOS developers and 1 project manager.

**RESULTS & FEEDBACK**
Can you share any outcomes from the project that demonstrate progress or success?

We are continuously increase number of stars in app stores and customer satisfaction.

How effective was the workflow between your team and theirs?

I can not compare that.

What did you find most impressive about this company?

Passion, strong focus, and experience with mobile apps. Every request gets high-quality results.

Are there any areas for improvement?

We are very satisfied with quality and speed of their work but everything can be even better


---

#### Custom Software Development for Medical Laboratory
**The Project**
- Services: Custom Software Development
- Project size: $50,000 to $199,999
- Project length: Oct. 2019 - Ongoing

**Project Summary**: GoodRequest develops a patient management information system for a medical lab. The team has designed and developed its full operating system and is currently working on additional changes and system upgrades.


**Review Rating**: 4.5
- Quality: 5.0
- Schedule: 4.0
- Cost: 3.0
- Willing to Refer: 5.0

**The Reviewer**
Owner, Medical Laboratory
- Industry: Other industries

- Client size: 11-50 Employees
- Review Type: Online Review
- Verified

**The Review** — Mar 29, 2021

**Feedback Summary**: Thanks to GoodRequest's efforts, the efficiency of the client's patient management significantly has increased. The system provides ample space for improvement based on the client's needs. Dedicated and creative, the team comes up with ideas and solutions to give the best results to the client.
""Their dedication to the project is impressive."
"

**BACKGROUND**
Please describe your company and your position there.

The owner of the company. The company is a department of nuclear medicine.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire GoodRequest, and what were your goals?

We needed a new hospital information system, that would increase the efficiency of the management of the patient.

**SOLUTION**
How did you select GoodRequest and what were the deciding factors?

We chose GoodRequest based on the references.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Analysis of the needs and expectations.
	Designing of the workspace and workflows.
	Testing of the beta versions.
	Full operation of the system.
	Additional changes and upgrades.
How many people from the vendor's team worked with you, and what were their positions?

We had direct contact mostly with 2. The project manager and the developer. Besides that, there were 2 or 3 more people, that we came in contact with, but it was only once or twice.

**RESULTS & FEEDBACK**
Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project met our expectations. The efficiency of the patient management increased significantly. This system gives us additional space for improvements based on our future needs.

Describe their project management style, including communication tools and timelines.

We comunicated mostly via Slack, plus e-mails or phones. They reacted swiftly, without any unneccesary delays.

What did you find most impressive or unique about this company?

Their dedication to the project is impressive. We clearly felt, that thay think about this project as their own and so they were comming up with their own ideas and solutions.

Are there any areas for improvement or something they could have done differently?

Price management.


---



## Portfolio & Awards


### Tatra Banka by RBI. Mobile banking of the year.
 
We are developing both iOS and Android mobile applications, bringing innovations while maintaining excellent app performance, scalability and the best possible mobile experience.
OUR CHALLENGE Bring innovations to users, deliver new features and maintain excellent app performance.
RESULTS With 400k active users and 4.6* Appstore rating Tatra Banka keeps winning the award Smart Bank of the year every year.
 


### Revolution of Legal Services with Digital Platform
Revolutionizing Legal Services with AI: Metalaw
GoodRequest partnered with GREENSTONE and Highgate Law & Tax to bring Metalaw to life — a digital legal platform that simplifies and modernizes access to legal services in Slovakia. Aimed at freelancers, companies, and individuals, Metalaw enables users to create legal documents, get instant legal advice through AI and sign them securely via mobile.
Our team delivered a full-service solution, from brand and UX/UI design to robust mobile and web development, complex integrations, and AI implementation. We transformed traditional legal processes into intuitive digital experiences — dynamic document templates, real-time chat, secure data handling, and scalable architecture.
Key features & integrations included:


Dynamic document creation with variable-driven templates


Autogram: NFC-based qualified e-signatures using national ID cards


Finstat: Autofill business data


GetStream.io: In-app chat and file sharing


Stripe: Payments and affiliate program


We also developed an AI chatbot trained on Slovak legislation, offering fast, reliable legal guidance in seconds. The platform complies with EU and Slovak laws (e.g., GDPR, electronic signatures), ensuring security and legal validity.
Metalaw is already reshaping how legal services are used — reducing cost, time, and complexity for its users. With no direct competitors in Slovakia at this scale, the platform is ready to evolve and expand further.


### Information system for nuclear healthcare.
The Nuclear Medicine Information System abbrev NuMedIS is a big innovation for the Department of Nuclear Medicine. It covers the complete process from making an appointment of the patient to writing the diagnose.
OUR CHALLENGE Automate processes, reduce the error rate and save time. Analyse processes, design, develop & deploy the system to the cloud.  The whole development process was divided into analysis, UX / UI Design, prototype testing by employees, development, QA testing and the complete process of deployment into operation.
RESULTS The information system in which implemented PACS is used daily by dozens of specialists. It makes their work more effective and simplifies it. More than 700 patients are registered and appointed per month.
 
 


### Fingera by Innovatrics. ‍Attendance system and IT product of the year.
OUR ROLE Design and develop mobile experience for biometry driven attendance system and Android terminal. The client's request was to design mobile experience for both iOS and Android platforms that would complement a functioning attendance management system. In addition to apps, we also design and developed Android app for the terminal, which is used to monitor attendance at work. ‍ OUR CHALLENGE How can we change ordinary attendance management into an enjoyable experience?RESULTS The apps allow 24/7 attendance monitoring for more than 500 clients like Lunter, Ikar, Coop or Medusa Group. Fingera system has also won the award: IT product of  2016.


### The best food delivery in Slovakia
We are developing both iOS and Android mobile applications, bringing innovations while maintaining excellent app performance, scalability and the best possible mobile experience.
OUR CHALLENGE Bring innovations to users, deliver new features and maintain excellent app performance.
RESULTS With 400k active users and 4.6* Appstore rating Tatra Banka keeps winning the award Smart Bank of the year every year.


### Feedback tool for Kia Slovakia
GoodRequest got the opportunity to create a feedback platform for Kia Slovakia, one of the largest employers in the region, which currently employs more than 3,500 people from different countries. The universal tool enables the HR department to create, manage and evaluate anonymous questionnaires much faster than ever before. The system is developed with regard to user needs, maximum comfort and efficiency in filling, with an emphasis on understanding the results of evaluation. The overall result is a shortening of the filling time and an increase in the quality of the feedback.
Challenge 
It is people and their opinion on the work environment that is a valuable source of information, thanks to which the company moves forward. Kia has used various platforms to get feedback, but decided to create its own solution that meets their exact requirements. They therefore approached GoodRequest to design and develop a simple and secure platform for delivering and evaluating comprehensive feedback.


### Tipsport Liga by Pro-Hokej. Fantasy gaming in major hockey league.
OUR ROLE Design and develop mobile experience for the biggest hockey competition in Slovakia. We've created the app concepts, prepare UX/UI design and test it on users. We were also support for backend solution in the subsequent phases of the project. Later on we rebuild the whole backend and take care of every part of the project including development.CHALLENGE How we can bring fans on the ice? Make them part of the game with fantasy league.RESULTS Tipsport Liga with more than 150k downloads has become one of the most downloaded sports app on the Appstore. Overall popularity of the app helped the league itself as the view rating of individual matches has increased. Also our fantasy league has now 25k registered players with 9 min average session duration.


### Fitshaker. The largest online fitness centre
We have been working with Fitshaker since 2018, during this time we created a new and modern website, stabilized the pressure on customer support, created a TV app and a mobile app for iOS and Android.
CHALLENGE
Being in charge of a product, which is used by tens of thousands of women in different age categories, on different devices and platforms with the idea of long-term growth. At the time when the market is full of online fitness training, trainers or influencers; it is essential to keep moving forward and offer something that users will not find anywhere else. At GoodRequest, we create tailor-made products based on user, client and market standards.
OUR ROLE
Website, TV and mobile application have demonstrated the great scalability of the project. It includes a database of videos, live broadcasts, a blog, an e-shop and an admin interface for each of these platforms. All of these platforms use a common API - an application programming interface created at the beginning of the project. As a result of creating one quality API, each change is reflected on each platform. In this way, we have achieved the consistency of the Fitshaker ecosystem. However, with each small change, we think about what the platform is capable of, and how it will affect the entire product.
GOAL
We consider the stabilization of the new website to be the greatest success of our cooperation. The data is collected correctly, thus obtaining valuable data on the use of the website and its functionalities. Pressure on Fitshaker customer support has dropped significantly. When deploying new features or deploying a subpage about the new Fitshaker challenge, most employees don't even notice that something is going on. Another success is certainly that by going to a tailor-made website, we did not spoil the position of the page in the search, which is decided by SEO (search engine optimization). 


### Slovak Football Association closer to people
At GoodRequest we had an opportunity to create a new communication channel with Slovak Football Association for all football fans in Slovakia. We designed, developed, and set a digital strategy for native mobile applications for iOS and Android.
The Challenge
Slovak Football Association needs to communicate large amounts of information to nearly anyone within and outside the organisation. Referees, players, administration, marketing, fans... you name it. When we design an application we always strive for the future added value which it will create and how the app will complement the current service or product. Thus, our major challenge was to identify what information we want to communicate through the app and how to present it in a way that will keep people engaged with Slovak football. All this, fully remote due to the pandemic situation.
Results
We helped Slovak Football Association to identify and achieve their goals within the new strategic movement “Fan22” movement. By delivering solid native mobile applications we created a new communication channel, e-commerce B2B and B2C module, and a platform that can be built on. We can’t wait for you to see and use the apps.


### ZSE Drive - E-mobility platform by ZSE Energia.
Our role
Design and develop a complex product based on ZSE requirements, including backend, frontend and both iOS and Android apps. ZSE has chosen to work with us in the selection round. Based on their requirements, we've created a complex product, including backend, frontend and design, as well as a mobile application for iOS and Android platforms. In the design process, we tested the product with users directly in the field at charging stations.
Challenge
Create a stable system that will sync 45k+ charging stations from different providers into one smooth experience over Europe.
Results
Drive is the first service that came up with the unlimited charging for a fixed monthly fee as well as the reservation of the charging connector. The comfort of the electric vehicles charging has increased significantly.



### Clutch Awards

- [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_company_slovakia_2022_award.svg)

- [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_app_development_company_slovakia_2026.svg)

- [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_user_experience_company_slovakia_2026.svg)

- [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_artificial_intelligence_company_slovakia_2026.svg)


### Industry Recognitions

- Certified Kubernetes Administrator LinuxFoundation

- WebTop100 - UX

- Hermes Communicator of the Year 2022 - Design




## Key Clients

- Tatra banka by Raiffeisen Bank International

- Notino

- BENU Czech Republic member of the PHOENIX group

- ZSE Energia, part of the German energy group E.ON

- KIA

- Innovatrics


## Packages

### UX/UI Design Packages
Enhance your product by understanding your customers.

Key Values:
- Study the users: Discover what your users expect  and how they use your product
- Uncover opportunities: Identify ways to increase customer satisfaction and improve business metrics
- Get guideline for improvement: Find out how to improve your product

| Feature | Small ($2,000/total) | Medium ($3,500/total) | Large ($6,000/total) |
|---------|---------|---------|---------|
| Meetings with users | 3 | 5 | 5 |
| Recordings of tests / Live findings documentation | ✓ | ✓ | ✓ |
| Processing user feedback | ✓ | ✓ | ✓ |
| Summary of key findings from testing your product | ✓ | ✓ | ✓ |
| Specific recommendations that improves the usability and utility of your product | — | ✓ | ✓ |
| 5 days of work by a UX designer who will incorporate recommendations into product design | — | — | ✓ |

---

### Custom Software Development Packages
MVP makes sense in the initial stages of the product. It validates market interest and reduces risk.

When does MVP make sense?
🧠 You have an idea and want to validate it
💬 You need the first version of the product
💡 You want to innovate an existing product 
🛠️ You are coming to the market with a new service

| Feature | Small ($7,000/total) | Medium ($12,500/total) | Large ($250,000/total) |
|---------|---------|---------|---------|
| Initial consultation	 | ✓ | ✓ | ✓ |
| Idea validation	 | ✓ | ✓ | ✓ |
| Market and competition analysis	 | ✓ | ✓ | ✓ |
| Obtaining relevant data and statistics	 | ✓ | — | — |
| Verification of assumptions and hypotheses	 | ✓ | — | — |
| Creation of Pitch Deck	 | ✓ | — | — |
| Preparation of look & feel screens	 | ✓ | — | — |
| Task framing	 | — | ✓ | ✓ |
| MVP prototype (5-15 screens) | — | ✓ | ✓ |
| Market and customer research | — | ✓ | ✓ |
| Defining functionalities | — | ✓ | ✓ |
| Product specification	 | — | ✓ | ✓ |
| Validation plan and KPIs	 | — | — | ✓ |
| Wireframes and concept	 | — | — | ✓ |
| Product development plan	 | — | — | ✓ |
| Functional software	 | — | — | ✓ |
| Feedback processing	 | — | — | ✓ |
| Product launch | — | — | ✓ |
| Technical support	 | — | — | ✓ |

---



## About the Team

### Our Story
Vision
We create a meaningful and responsible digital world



### Quick Facts

- 23 Verified Clutch Clients

- 13 years in business


### Team Breakdown

- Frontend (14)

- Backend (12)

- Android (9)

- iOS (8)

- DevOps (3)

- Design (8)

- Analysis (5)

- QA (11)

- Project Manager (6)


### Tools and Technology

- FigJam

- Figma

- Notion

- Slack

- Zapier

- GitHub

- AWS




## Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

- Verified Client Reviews: 25
- Overall Review Rating: 4.8

Last Updated: 2026-06-07T13:22:44Z

### Business Entity
- Business Entity Name: GoodRequest, s.r.o.
- Source: Ministry of Justice of the Slovak Republic
- Jurisdiction of Formation: Slovakia
- Date of Formation: November 5, 2013
- Status: Active
- Last Updated: January 12, 2024
- ID: 47419971


### Credit Report Results
- International Credit Risk Assessment: Low Risk
- Source: Creditsafe
- Last Updated: January 1, 2022



## Locations (3)

### Žilina, Slovakia (Headquarters)
- Obchodná 3D
- Žilina 010 08
- Slovakia
- 50 - 75 employees
- Phone: +421 911 750 750

### Bratislava, Slovakia
- Bottova 2/A
- Bratislava 811 09
- Slovakia
- 10 - 15 employees
- Phone: +421 911 750 750

### Košice, Slovakia
- Hviezdoslavova 1
- Košice 040 01
- Slovakia
- 6 - 9 employees
- Phone: +421 911 750 750



## Connections

- Jan Matik (SystemHouse Solutions Europe)


## Contact GoodRequest
[Send a message](https://clutch.co/profile/goodrequest)

### Connect on Social
- [LinkedIn](https://www.linkedin.com/company/goodrequest)
- [Facebook](https://www.facebook.com/GoodRequestCom)
- [X](https://twitter.com/GoodRequestCom)
- [Instagram](https://www.instagram.com/goodrequest/)
