GenXAI SoftGrid Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am the Manager of Central Vic Aluminium

Describe what your company does in a single sentence.

B&B Off Road Engineering specializes in designing and producing top-tier motorcycle protection and luggage accessories. Meanwhile, Central Vic Aluminium provides high-quality aluminium sheets, extrusions, and custom fabrication solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GenXAI SoftGrid Pvt. Ltd. to accomplish?

• Create a fresh website to highlight our aluminum supply and fabrication services.

SOLUTION

How did you find GenXAI SoftGrid Pvt. Ltd.?

• Online Search
• Clutch Site

Why did you select GenXAI SoftGrid Pvt. Ltd. over others?

• High ratings
• Close to my geographic location
• Good value for cost

How many teammates from GenXAI SoftGrid Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GenxAI Softgrid developed a comprehensive informational website for Central Vic Aluminium on Shopify, designed to highlight its aluminium products, fabrication services, and custom solutions. The website ensures a seamless user experience with intuitive navigation and a professional design tailored to the company's requirements.

Key Features & Deliverables:

Home Page – Showcases premium aluminium products and services with strategically placed call-to-action buttons for browsing and inquiries.

Product Page – Features a diverse selection of aluminium materials, including extrusions, sheets, and plates, with detailed product descriptions.

Quote Form – A dedicated form enabling customers to easily request custom aluminium cutting, fabrication, or bulk orders.

Fabrication Gallery – A visual portfolio of completed aluminium fabrication projects, highlighting the company’s expertise and capabilities.

FAQ Section – Answers common customer questions regarding products, services, and ordering processes.

Contact Page – Displays the company's location, contact details, and a direct inquiry form for easy communication.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Strengthened Online Presence & Accessibility

New Website Launch – Developed a professional, SEO-friendly platform to enhance digital visibility.

Optimized Navigation & User Experience – Restructured layout for seamless browsing, making it easier for customers to explore products and services.

2. Boosted Customer Engagement & Lead Generation

Integrated Quote Request Form – Simplified the process for customers to request quotes, driving business inquiries.

Comprehensive FAQ Section – Minimized repetitive inquiries by addressing common customer concerns upfront.

Fabrication Project Gallery – Highlighted past work to build trust and establish credibility with prospective clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GenxAI Softgrid took a structured yet flexible approach to developing Central Vic Aluminium’s Shopify website. Although specific project milestones were not established, their team remained highly responsive and adaptable throughout the process.

Delivery & Timeliness:

Despite delays on our end due to missing content and images, GenxAI Softgrid was patient and accommodating, ensuring steady progress. They were prepared to implement changes promptly once we provided the necessary materials, which helped streamline the final stages of the project.

Responsiveness & Communication:

While there was an initial language barrier with the development team, we requested that Komal manage follow-up meetings, and she excelled in this role. She was proactive, communicated clearly, and ensured our requests were addressed efficiently. Komal played a crucial role in coordinating updates, accurately relaying feedback, and ensuring our satisfaction with the final outcome.

GenxAI Softgrid showcased strong project management, adaptability, and client support, making them an excellent choice for businesses seeking flexible website development services.

What was your primary form of communication with GenXAI SoftGrid Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Adaptability & Patience – They worked in sync with our timeline, accommodating any delays without pushing the process. Their willingness to wait for content and align with our schedule was truly appreciated.

Excellent Client Support – Komal excelled in handling communication, ensuring our feedback was conveyed accurately and all concerns were promptly addressed.

Affordable & Valuable Service – Their pricing was competitive compared to local options, delivering excellent value for the quality of service provided.

Technical Expertise – They created a well-structured, fully functional, and visually appealing website that fulfilled our requirements, even without strict project milestones.

Overall, GenxAI Softgrid's commitment to client satisfaction and their flexibility in adapting to our needs made them a dependable and customer-focused web development partner.

Are there any areas for improvement or something GenXAI SoftGrid Pvt. Ltd. could have done differently?

Nothing 

BACKGROUND

Please describe your company and position.

I am the Doctoral Student of Columbia University

Describe what your company does in a single sentence.

Columbia University is a private Ivy League research university in New York City.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SoftGrid Computers to accomplish?

• Utilise AI to enhance biomedical data analysis and increase research accuracy.
• Develop machine learning algorithms to detect patterns within intricate health datasets
• Automate data processes to expedite discoveries and optimise analysis efficiency.

SOLUTION

How did you find SoftGrid Computers?

Referral

Why did you select SoftGrid Computers over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from SoftGrid Computers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Softgrid Computers built AI and ML solutions for a research university. The team designed ML models to identify biomarkers and patterns in health data and implemented automated workflows to manage large datasets.

Partnering with Softgrid Computers brought a trans formative edge to our biomedical research. By leveraging advanced AI techniques, they uncovered insights and trends that were previously difficult for our lab to identify.

They designed custom machine learning models to identify biomarkers and patterns in health data while implementing automated workflows to efficiently manage large datasets.

 Their deliverables included sophisticated analytics platforms, predictive health trend models, and dynamic visualization tools. These advancements have not only streamlined our processes but also empowered us to push the boundaries of our research.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Collaborating with Softgrid Computers greatly improved the accuracy and efficiency of our research. Their AI solutions sped up health data analysis, cutting down manual work by weeks and allowing us to dedicate more time to experimental study design. With advanced analytics optimizing insight generation, we achieved nearly 70% more outcomes from the same dataset.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Softgrid Computers excelled in project management throughout our collaboration. The team was proactive, well-organised, and transparent about their progress. They maintained clear and consistent communication, providing regular updates and promptly addressing any questions or adjustments we requested.

What was your primary form of communication with SoftGrid Computers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Right from the start, their expertise and commitment stood out. Softgrid Computers expertly adapted advanced AI models to fit our objectives and timeline. Their emphasis on achieving results and seamlessly integrating solutions made them feel like a true extension of our team. The collaboration was smooth, efficient, and highly effective.

Are there any areas for improvement or something SoftGrid Computers could have done differently?

None

BACKGROUND

Please describe your company and position.

 I am the Managing director of an ecommerce company 

Describe what your company does in a single sentence.

We are a retailer offering clothing, footwear, and sports accessories both online and in-store.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SoftGrid Computers to accomplish?

• 1. Enhancing online store optimization
• 2. Boosting organic traffic
• 3. Improving the store's conversion rate

SOLUTION

How did you find SoftGrid Computers?

Online Search

Why did you select SoftGrid Computers over others?

• High ratings
• Good value for cost

How many teammates from SoftGrid Computers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Softgrid Computers manages the complete SEO strategy for our online store. They oversee technical website optimisations, content creation, and link building. We work closely with their SEO specialists, who offer guidance on implementing solutions to enhance our e-commerce SEO.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the start of our collaboration, we have experienced consistent growth in organic traffic, search visibility, and the number of keyword phrases our store ranks for in SERPs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The entire process is organized into clear stages, beginning with an SEO audit, followed by an action plan based on priorities and current needs. We have direct access to an SEO specialist who is always available to answer questions or clarify ongoing on-site work. Each month, we receive a detailed performance report summarizing their efforts. Everything is handled transparently, as they address our requests while also suggesting new solutions.

What was your primary form of communication with SoftGrid Computers?

Virtual Meeting

What did you find most impressive or unique about this company?

We value the business-focused approach of the SEO specialists and their expertise in the field. The transparency of the collaboration and the detailed reports were greatly appreciated.

Are there any areas for improvement or something SoftGrid Computers could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I’m a physician innovator for a company called Veda Grace, and we develop highly personalized skin care products for users. We have a tool that clips onto a cell phone and allows us to do layer-by-layer diagnostics on people’s skin while they’re at home.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SoftGrid Computers?

We needed to develop a web platform to start testing a new concept with our existing clients, and we wanted it to be able to handle our image processing requirements and have an integrated secure patient portal on iOS.

SOLUTION

What was the scope of their involvement?

SoftGrid Computers developed the platform completely from the ground up, but the diagnostic tools and image recognition software were previously existing. The main challenge they faced then was integrating those programs into the platform in a way that would maintain security but also allow our users to communicate, process payments, and allow us to access information for things like shipping and logistics on the backend as well.

The security was difficult to set up because of the cross-platform functionalities required by the app. Their team spent a lot of time architecting solutions and testing their weaknesses in order to make sure that all of the payment information being processed on them would be safe.

We started out doing custom development with AWS infrastructure and PHP, but then we realized that we could cut down costs significantly and speed things up at the same time by leveraging their experience with WordPress WooCommerce. We were able to get an initial site off the ground with WordPress and both existing and custom plugins from there.

What is the team composition?

We worked directly with Anuj (Business Development Manager, SoftGrid Computers) but he has several other members of his company working behind the scenes.

How did you come to work with SoftGrid Computers?

They came to us from a word of mouth referral because of their reputation for working with clients in the US. We started out with several smaller projects to just test the working relationship before starting on our bigger goal, and they lived up to our expectations.

How much have you invested with them?

We’ve spent a little over $30,000 at this point.

What is the status of this engagement?

We started working together in May 2019 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The best feedback is user experience, so we have a software that allows us to track how users move through our site. The experience of watching people go step by step without having hiccups and have to go back a screen really speaks to their ability to take a mediocre user experience and create something that is really enjoyable for people to use.

How did SoftGrid Computers perform from a project management standpoint?

In terms of project management, we use Trello, and that has been very helpful in breaking down larger tasks and setting deadlines that keep us moving at a quick pace. They’ve been able to complete all of our project goals in close to a sixth of the average amount of time.

What did you find most impressive about them?

One thing we’ve really nailed down is communication because working with someone in the exact opposite time zone can often be very difficult. We realized early on, however, that they have great methods of communicating without needing to touch base, like using highlighted screenshots or request boards to get specific tasks taken care of.

They also put a lot of thought into the work we do, and the specific knowledge that they have around whether or not different features will integrate well into the platform and how much they will cost to implement has been really helpful to our overall success as well.

Are there any areas they could improve?

Unfortunately, it’s difficult for us to scale development with them, because of the limit on their personnel. I don’t blame them for having that sort of shortcoming, obviously, but it is something I wish that we had a little bit more capability for.

Do you have any advice for potential customers?

Make sure you start with something bite-size so that you can kind of have a test round to find a project manager, test the Trello process for communication, and just see how it goes.

BACKGROUND

Please describe your company and position.

I am the Founder of Studio Tekni

Describe what your company does in a single sentence.

We create brands

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GenXAI SoftGrid Pvt. Ltd. to accomplish?

• Website Development

SOLUTION

How did you find GenXAI SoftGrid Pvt. Ltd.?

Referral

Why did you select GenXAI SoftGrid Pvt. Ltd. over others?

• High ratings
• Referred to me

How many teammates from GenXAI SoftGrid Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GenxAI Softgrid served as our trusted software development partner on a major eCommerce project. They delivered a pixel-perfect website that matched our prototypes exactly, offered valuable guidance on best practices, and consistently met deadlines throughout the process. We're excited to continue our collaboration with them in the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Client Satisfaction Score

Deadlines / timelines 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently delivered on all our requirements promptly and reliably.

What was your primary form of communication with GenXAI SoftGrid Pvt. Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

Ease of Communication 

Are there any areas for improvement or something GenXAI SoftGrid Pvt. Ltd. could have done differently?

Everyone can always be better, but they were great.

BACKGROUND

Please describe your company and position.

 I am the Ecommrce Manager of a consumer products & services company 

Describe what your company does in a single sentence.

Our company provides a diverse selection of corporate and financial-themed greeting cards tailored for various occasions and professional needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GenXAI SoftGrid Pvt. Ltd. to accomplish?

• Redesign of product pages on our BigCommerce website.

SOLUTION

How did you find GenXAI SoftGrid Pvt. Ltd.?

Referral

Why did you select GenXAI SoftGrid Pvt. Ltd. over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from GenXAI SoftGrid Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our goal was to simplify product personalization with a seamless, user-friendly design. GenxAI Softgrid leveraged the power of the BigCommerce platform along with their custom coding expertise to bring our vision to life effortlessly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Customer satisfaction, reduced time and errors during order processing. We referred to GenxAI Softgrid by another corporate partner that was very happy with their abilities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Regular weekly calls and daily emails kept our team informed on progress, with clear and efficient communication of the final results. Every request we made was promptly handled and addressed to our complete satisfaction.

What was your primary form of communication with GenXAI SoftGrid Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were amazed by the team's expertise in accomplishing tasks that other developers had deemed impossible.

Are there any areas for improvement or something GenXAI SoftGrid Pvt. Ltd. could have done differently?

Nothing to add for improvements. Their services are top-notch.

BACKGROUND

Please describe your company and position.

I am the Owner of Kynd Fashion Group

Describe what your company does in a single sentence.

We are a versatile fashion company engaged in designing, producing, and selling unique apparel.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GenXAI SoftGrid Pvt. Ltd. to accomplish?

• Our primary objectives are enhancing brand visibility, fostering customer interaction, and driving sales and revenue growth.

SOLUTION

How did you find GenXAI SoftGrid Pvt. Ltd.?

• Online Search
• Clutch Site

Why did you select GenXAI SoftGrid Pvt. Ltd. over others?

• High ratings
• Good value for cost

How many teammates from GenXAI SoftGrid Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The goal is to develop a strong eCommerce platform that highlights the brand’s distinctive products, captivates customers, and boosts global sales.

The primary deliverable is a fully operational, customized Shopify store ready for launch. This includes a comprehensive product catalog with optimized listings, seamless integration of payment, shipping, and tax systems, as well as SEO-optimized pages and a foundational digital marketing setup."

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Currently, we can see the outcomes on the operational part like reduced page load times, improved inventory accuracy, and a decrease in cart abandonment. Additionally, the conversion rate has risen by 22%, and our search rankings have improved, resulting in a 16% increase in organic traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They had a clear roadmap with defined milestones and deadlines, which were established at the beginning, which helped maintain alignment throughout the project. While they were accommodating to scope changes, there were instances where clarifications required multiple iterations before being fully implemented. A few secondary deliverables were delayed, which required additional follow-ups and adjustments to the timeline. 

What was your primary form of communication with GenXAI SoftGrid Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team actively addressed feedback and fulfilled requests, usually responding within a few hours.

Are there any areas for improvement or something GenXAI SoftGrid Pvt. Ltd. could have done differently?

Nothing 

BACKGROUND

Please describe your company and position.

I am the Owner & Founder of Justin Time Foods

Describe what your company does in a single sentence.

Online Grocery Store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GenXAI SoftGrid Pvt. Ltd. to accomplish?

• Create e-commerce platform
• Marketing
• Hosting

SOLUTION

How did you find GenXAI SoftGrid Pvt. Ltd.?

Online Search

Why did you select GenXAI SoftGrid Pvt. Ltd. over others?

• High ratings
• Close to my geographic location
• Good value for cost

How many teammates from GenXAI SoftGrid Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with Ajay and his team at GenxAI Softgrid over the past five years has been a game-changer for my business. When I first approached Ajay with just a rough idea sketched on paper, he quickly demonstrated his expertise and vision. In just three months, he transformed that concept into a fully functional reality.

Ajay and his team showed incredible dedication from start to finish, working tirelessly to ensure every detail was handled with precision. They developed an outstanding e-commerce platform, managing both the front-end and back-end design while also expertly overseeing our marketing efforts.

I couldn’t ask for a better company or team to help drive my business forward. The professionalism and commitment displayed by everyone at GenxAI Softgrid are truly commendable. They are always available to assist, regardless of the time of day or even on weekends, making the entire process not only productive but also enjoyable.

I can’t recommend GenxAI Softgrid and their incredible team enough. Working with them has been a rewarding experience, and I’m truly thankful for the remarkable difference they’ve made in my business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Got my company started from the ground up.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very prompt and professional

What was your primary form of communication with GenXAI SoftGrid Pvt. Ltd.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are a highly efficient and well-managed company, with a strong focus on developing solutions tailored to real business challenges and requirements.

Are there any areas for improvement or something GenXAI SoftGrid Pvt. Ltd. could have done differently?

Overall I wouldn't change anything.

BACKGROUND

Please describe your company and position.

I am the Managing Director of SOS Marketing

Describe what your company does in a single sentence.

SOS Marketing is a dynamic hub of expertise and creativity, dedicated to helping businesses grow with a straightforward, results-driven approach.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SoftGrid Computers to accomplish?

• Deploying advanced technical solutions to enhance efficiency and productivity.
• Access to cutting-edge technology and expert knowledge that can drive innovation within our company.
• Development of six Proof of Concept (POC) prototypes for specialized Gen AI solutions.

SOLUTION

How did you find SoftGrid Computers?

• Online Search
• Clutch Site

Why did you select SoftGrid Computers over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from SoftGrid Computers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project will develop six Proof of Concept (POC) prototypes for specialised Gen AI solutions. These prototypes will highlight Gen AI's potential across different applications, providing a foundation for further research and implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Improved Prototyping Efficiency

2. Greater Accuracy in Gen AI Models

3. Delighted Stakeholders

4. Higher User Adoption and Engagement"

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All key deliverables, including project plans, design documents, proof of concept prototypes, and final handover packages, were completed within the scheduled time frames, ensuring a smooth and well-structured project flow. The project management team demonstrated exceptional efficiency and reliability, consistently meeting deadlines and adhering to the established timeline and milestones.

What was your primary form of communication with SoftGrid Computers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are a highly efficient and well-managed company, with a strong focus on developing solutions tailored to real business challenges and requirements.

Are there any areas for improvement or something SoftGrid Computers could have done differently?

None.