GenXAI SoftGrid Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of a retail company 

Describe what your company does in a single sentence.

The company's founders believe that a slower, more intentional lifestyle creates a happier and more fulfilling life. We also believe that a thing bought should be a thing kept.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SoftGrid Computers to accomplish?

• I created a WooCommerce website in 2018 that had become outdated and couldn't support our rapidly growing business. We wanted our mobile experience to be as good as the desktop experience and had a list of other features we wanted to add, like a wishlist, drop ship capability, and subscriptions.

SOLUTION

How did you find SoftGrid Computers?

• Online Search
• Clutch Site

Why did you select SoftGrid Computers over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from SoftGrid Computers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started the project with a series of questionnaires and meetings. Softgrid Computers did an outstanding job managing the project and continues to keep us on track. They delivered an exceptional website with all the required features, ahead of schedule by several weeks. The launch was seamless, and our customers responded positively to the new site. As a result, our sales grew during the holiday season, thanks to enhanced cart and checkout features and a significantly improved mobile experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since partnering with Softgrid Computers, we have experienced growth in both traffic and average order value (AOV). We’ve continued working with their team on various projects, including email and digital marketing, expanding website functionality, and more. Every initiative led by Softgrid Computers has positively impacted our bottom line.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team does a great job managing projects and keeping us updated. They understand our goals really well and always communicate clearly and on time.

What was your primary form of communication with SoftGrid Computers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Working with the Softgrid Computers team is a great experience. They consistently went the extra mile to deliver high-quality results with professionalism and care.

Are there any areas for improvement or something SoftGrid Computers could have done differently?

Nothing to add for improvements. Their services are top-notch.

BACKGROUND

Please describe your company and position.

I am the Founder of Flowshift

Describe what your company does in a single sentence.

FlowShift empowers internal teams to design and implement cutting-edge automation solutions that optimize efficiency, eliminate repetitive tasks, and enhance overall productivity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SoftGrid Computers to accomplish?

• We hired Softgrid Computers to develop a website that would facilitate the creation and management of automation tools for our internal teams.

SOLUTION

How did you find SoftGrid Computers?

• Online Search
• Clutch Site

Why did you select SoftGrid Computers over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from SoftGrid Computers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

An AI automation firm hired Softgrid Computers to build a site that would allow them to better manage their automation tools. The team worked on the site's UI/UX and back end and integrated it with existing systems. Softgrid Computers developed a fully functional website featuring intuitive user interfaces, a strong and reliable back-end system, and seamless integration with our existing infrastructure—all accomplished within just one month.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The launch of our new website brought significant improvements to our internal operations, delivering measurable efficiency gains and reducing the time spent on manual tasks. Within just the first month of implementation, our internal teams experienced a remarkable 30% boost in overall efficiency, streamlining their daily workflows and optimising key business processes.

One of the most impactful outcomes of the new website was the automation of time-consuming manual tasks, which led to a 20% reduction in the time required for these processes. By integrating intelligent features, real-time data access, and seamless system connectivity, the platform enabled employees to focus on higher-value work rather than being bogged down by repetitive administrative duties.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Softgrid Computers showcased outstanding project management capabilities, ensuring that every aspect of the project was executed efficiently and delivered within the agreed-upon timeline. Their structured approach, attention to detail, and commitment to excellence played a crucial role in the project's overall success.

 From the initial planning stages to final implementation, their team maintained a well-organised workflow, ensuring that all project milestones were met without delays. They carefully managed resources, coordinated tasks effectively, and adhered to deadlines with precision, demonstrating their ability to handle complex projects with professionalism and expertise.

What was your primary form of communication with SoftGrid Computers?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Softgrid Computers' ability to understand our needs quickly and deliver a high-quality product impressed us. They showcased their technical expertise and commitment to client satisfaction.

Are there any areas for improvement or something SoftGrid Computers could have done differently?

I can't think of anything to mention!

BACKGROUND

Please describe your company and position.

I am the High School Mathematics Teacher of a school development organization

Describe what your company does in a single sentence.

We are a school development organization based in San Diego, California. It operates a network of charter schools and offers both a teacher certification program and a graduate school of education.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SoftGrid Computers to accomplish?

• Create a chatbot for personalised math tutoring.
• Enhance students' understanding of math with AI-driven explanations.
• Automatically handle student enquiries for frequently asked math problems.
• Provide an interactive, adaptive tool to improve student learning."

SOLUTION

How did you find SoftGrid Computers?

Referral

Why did you select SoftGrid Computers over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from SoftGrid Computers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Softgrid Computers to develop a chatbot aimed at improving math tutoring for our students. They created an AI-driven tutoring assistant that answers student questions, provides step-by-step math explanations, and offers personalized support for various math topics.

Key deliverables included an intuitive chatbot interface, real-time response capabilities, personalized feedback for students, and a dashboard for tracking student progress. Their work allowed us to offer students a valuable learning resource outside regular class hours.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the chatbot, student engagement in math has significantly improved. It has responded to over 1,000 student inquiries, providing clarity on concepts and boosting confidence. Personalized feedback has enhanced overall understanding, minimizing the need for repeated explanations, while automation has freed up valuable staff time. The success of this project has greatly strengthened our math tutoring efforts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was organised, transparent, and communicative. Ajay was particularly helpful, addressing concerns and guiding us through each stage. They consistently delivered on schedule and adapted quickly to any changes we requested. Their responsiveness and support were fantastic, and I've found them completely trustworthy.

What was your primary form of communication with SoftGrid Computers?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their technical ability was outstanding, coupled with a deep understanding of educational needs. The team not only mastered the intricacies of natural language processing but also customized the technology to serve our students effectively. They built a responsive, intuitive chatbot that felt like a natural tutor, breaking down complex math problems and adapting to each student’s pace.

Their technical expertise allowed them to troubleshoot and refine the system swiftly, ensuring it ran smoothly and met our high standards for educational support. Throughout the project, they felt like true partners, committed to our goals, and were always accessible, which gave us confidence in the solution and process.

Are there any areas for improvement or something SoftGrid Computers could have done differently?

We were extremely happy with the outcome and the process—no significant areas for improvement.

BACKGROUND

Please describe your company and position.

I am the IT Transformation Project Manager of A Global Medical Equipment Company

Describe what your company does in a single sentence.

Medical equipment and software solutions for hospitals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SoftGrid Computers to accomplish?

• Healthcare mobile application

SOLUTION

How did you find SoftGrid Computers?

Online Search

Why did you select SoftGrid Computers over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from SoftGrid Computers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Softgrid Computers delivered mobile development services for a healthcare company, working alongside our mobile team to create healthcare applications for real-time patient data feedback. They also contributed to developing a multi functional app designed for stress relief.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Softgrid Computers' contributions to our projects have had a tangible impact on our operations. The mobile applications they helped develop have enhanced our workflow efficiency and driven substantial user engagement. Their dedication to quality, innovation, and user-centric design is clearly reflected in these measurable results. 

Their contributions have significantly benefited our project, furthering our mission to provide exceptional healthcare services. The project's success highlights Softgrid Computers' strong reputation for delivering high-quality, impactful mobile development services. Their commitment to excellence and user-focused design is truly admirable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Softgrid Computers demonstrated exceptional punctuality in delivering project components. Their structured project planning ensured that every milestone was achieved on time. Their dedication to meeting deadlines played a crucial role in the seamless and efficient execution of our project.

What was your primary form of communication with SoftGrid Computers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Softgrid Computers stands out for their exceptional dedication to creating solutions that are both innovative and user-focused. They expertly combine technical expertise with a keen understanding of user requirements, ensuring that their applications are not only technically robust but also deeply aligned with the needs and expectations of end-users.

Their dedication to understanding our goals and the needs of our patients was evident from the start. They took the time to delve into the nuances of our project requirements, enabling them to develop a solution that was perfectly tailored to our objectives.

Additionally, their commitment to open communication and transparency was truly refreshing. They treated us as valued partners rather than just clients, fostering a collaborative relationship. Their team consistently took a proactive approach in keeping us informed about project progress, ensuring we remained updated and actively involved in key decision-making processes.

Finally, their agile and flexible approach to project management was truly impressive. They showcased the ability to quickly adapt to changes, which was crucial in our dynamic project environment. Ultimately, Softgrid Computers' distinctive combination of technical excellence, user-centric mindset, transparent communication, and adaptability positions them as a remarkable partner in mobile development services.

Are there any areas for improvement or something SoftGrid Computers could have done differently?

Nothing to add for improvements. Their services are top-notch.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO, Saas Product Company of a software company 

Describe what your company does in a single sentence.

We are a fast-growing SaaS startup delivering innovative, scalable solutions to streamline and transform businesses in our industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SoftGrid Computers to accomplish?

• I worked with Softgrid Computers on two major SaaS applications over the span of 3 years and still ongoing.

SOLUTION

How did you find SoftGrid Computers?

• Online Search
• Referral
• Clutch Site

Why did you select SoftGrid Computers over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from SoftGrid Computers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Softgrid Computers Private Limited has provided dedicated Laravel and ReactJS developers to support the development of SaaS applications. They've advised on technology strategy and implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With Softgrid Computers' support, we successfully launched two SaaS applications, gained traction with hundreds of initial customers, and continue to deliver high-quality features at a rapid pace.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our primary communication channels were GitHub issues and Slack, supplemented by occasional Zoom calls. Overall, Softgrid has demonstrated excellent proficiency in English written communication and technical documentation.

What was your primary form of communication with SoftGrid Computers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Softgrid has consistently demonstrated reliability, attention to detail, transparency, and strong technical communication. While their technical expertise is a given, what matters most to me is communication and speed—and they excel in both.

Are there any areas for improvement or something SoftGrid Computers could have done differently?

The only thing that I find challenging with Softgrid Computers is that their pricing is very high compared to the market. Overall, they’re trustworthy.

BACKGROUND

Please describe your company and position.

I am the Chief innovation Officer of a software company 

Describe what your company does in a single sentence.

Software company 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SoftGrid Computers to accomplish?

• As a software company specialising in web application development, we sought a partner who could address two key requirements:
• First, successfully deliver the mobile application we needed
• Second, provide high-quality code that could serve as a solid foundation for our developers to expand into the mobile domain. We hired Softgrid to build a react-native mobile application for our users.

SOLUTION

How did you find SoftGrid Computers?

Online Search

Why did you select SoftGrid Computers over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from SoftGrid Computers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We provided a detailed specification doc describing the needed features in the mobile application, including hand drawn wireframes. Softgrid had a designer that turned our wireframes into actual designs, which the developer then instrumented. The process was interactive (using Slack for day-to-day communications) with weekly team meetings.

The mobile app had 3 broad functional areas (login, information retrieval/display from our API, and integration with a mobile web browser). The app was developed with React Native, and Softgrid Computers published it for both iOS and Android.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The application successfully achieved both of our objectives—it delivered the functionality we envisioned for our users, and their developer created a well-structured application while effectively presenting it to our development team. This foundation should serve as an excellent starting point for our future development efforts. Softgrid completed the project on time and met our functional requirements. While the final costs were slightly above the initial estimate, this was due to some scope expansion during the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was effective, with Slack proving to be highly efficient for day-to-day interactions. While there were some gaps in overall project coordination, which may have played a role in the project exceeding the budget, the team members were consistently responsive and engaged in discussions and queries.

What was your primary form of communication with SoftGrid Computers?

Virtual Meeting

What did you find most impressive or unique about this company?

The designer was extremely considerate in translating our concepts into a robust design that truly reflects our brand. The developer produced high-quality code, which we, as a software development company, are proud to incorporate into our product lineup.

Are there any areas for improvement or something SoftGrid Computers could have done differently?

Improved timeline management would help us better track overall progress toward final delivery and identify potential cost overruns before they occur.

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Izun Partners

Describe what your company does in a single sentence.

Izun Partners is a forward-thinking digital agency that excels in web and app development, creative branding, and cutting-edge print and digital design services, committed to boosting businesses' digital presence and driving their success.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SoftGrid Computers to accomplish?

• 1. Develop professional applications for both web and mobile platforms.
• 2. Research and propose various options for application development.
• 3. Configure a backend admin dashboard to efficiently manage the application.

SOLUTION

How did you find SoftGrid Computers?

• Online Search
• Clutch Site

Why did you select SoftGrid Computers over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from SoftGrid Computers were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

"Develop a cross-platform application for Torah Lectures, covering iOS, Android, web, and admin components. The app will allow users to access daily lectures, follow specific topics, take notes, and receive notifications.

Key Deliverables:

1. iOS and Android apps with intuitive user interfaces.

2. A web application optimized for both desktop and mobile devices.

3. An admin panel for content management."

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

"App Installations and User Interaction Content Access and Usage Server Reliability and Availability Admin Panel Effectiveness User Ratings and Feedback"

Describe their project management. Did they deliver items on time? How did they respond to your needs?

"Softgrid has been an outstanding partner throughout our project. Their project management is excellent, consistently delivering tasks on time and at the highest quality. They have demonstrated an impressive ability to address our needs quickly and efficiently. It has been a pleasure working with them, and their commitment to the success of our project is evident in every part of their work! "

What was your primary form of communication with SoftGrid Computers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

"What truly distinguished Softgrid was their strong sense of responsibility combined with their impressive ability to offer creative solutions. They took full ownership of the project’s success and consistently exceeded expectations by tackling challenges with innovative ideas. Their unique blend of responsibility and creativity makes our collaboration an exceptional experience. "

Are there any areas for improvement or something SoftGrid Computers could have done differently?

Nothing Specific 

BACKGROUND

Please describe your company and your position there.

I founded an event platform for the Human Resources and Recruitment industry. The website is to manage all elements of events that I run.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftGrid Computers?

SoftGrid designed my website and also did a redesign/refresh.

What were your goals for this project?

The goals included to boost the user experience, make the website mobile responsive and provide more functionality for event management.

SOLUTION

How did you select this vendor?

I have been working with SoftGrid for a number of years on various projects and they've been stellar on each.

Describe the project and the services they provided in detail.

The project was a design of the website and then a redesign/refresh. This included all development work from inception to completion.

What was the team composition?

The team was myself and one member of the SoftGrid team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They have always been fantastic to work with. They're responsive and timely with deliverables and communicate perfectly given our geographic differences (they in India and me in Canada).

How was project management arranged and how effective was it?

It was very much a partnership and highly collaborative effort between myself and SoftGrid. It has always worked out very well.

What did you find most impressive about this company?

They're highly responsive, excellent communicators, cost-effective, and highly supportive.

Are there any areas for improvement?

None.