Platform Design & Development for Online Marketplace
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Custom Software Development UX/UI Design Web Development
- $10,000 to $49,999
- June 2026 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"They have not treated it as simply another website development job."
- Home Services
- London, England
- 1-10 Employees
- Online Review
Geeks of Kolachi has designed and developed an online marketplace's platform from scratch. The platform features a customer and service provider portal, booking management, payment integration, and more.
The project has progressed from design to development, and the team has delivered functionality in stages according to the agreed-upon plan. Geeks of Kolachi has been organized, responsive, and communicative. The client is pleased with the quality of the work and the team's transparency.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Rahmah Connect
Describe what your company does in a single sentence.
We are an online marketplace connecting customers with verified, trusted service providers for services such as home help, care, cleaning and other everyday needs.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Geeks of Kolachi to accomplish?
- Design and develop Rahmah Connect as a complete, user-friendly online service marketplace from concept through to launch.
- Build the key customer, service-provider and admin functionality, including profiles, search, bookings, verification, payments and platform management.
- Create a professional, scalable platform that can support multiple service categories and be expanded with additional features as the business grows.
SOLUTION
How did you find Geeks of Kolachi?
Online Search
Why did you select Geeks of Kolachi over others?
- Great culture fit
- Company values aligned
- Other
How many teammates from Geeks of Kolachi were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Geeks of Kolachi were engaged to design and develop Rahmah Connect from the ground up as a scalable online services marketplace. The project began with the UI/UX and Figma design stage, where we worked together to map out the platform, user journeys and functionality. They then moved into the development phase to turn the approved designs into a fully functioning responsive web platform. The scope includes separate experiences for customers and service providers, including registration and profile management, service listings, search and filtering, provider profiles, availability, booking and booking management, reviews and ratings, provider verification and document uploads. They are also developing the administrative side of the platform, allowing us to manage users and providers, approve verification documents, oversee bookings, manage reviews, monitor transactions and commissions, and access platform analytics. The project also includes payment integration, provider earnings and payouts, email/notification functionality and the technical infrastructure required to operate the marketplace. An important part of the brief was to ensure the platform was built with future growth in mind, allowing us to introduce additional service categories and functionality as Rahmah Connect expands.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
As the platform is still in development and has not yet launched publicly, we do not have customer, revenue or website traffic metrics at this stage. However, there has been clear measurable progress against the project milestones. The full UI/UX and Figma design phase has been completed and approved, covering the key customer, service provider and admin journeys. The project has since progressed into the development phase, with the team working through an agreed sprint plan and delivering the platform functionality in stages. The project has remained structured and transparent, with regular progress updates, demonstrations and opportunities for us to review the work and provide feedback throughout development. For us, the strongest measure of success at this stage is that the original concept has progressed from an idea and initial specification into a professionally designed platform that is now actively being built towards launch.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management has been very good throughout the project. Communication has been consistent and we have always had a clear understanding of what stage the project is at and what the team is working on next. They established a structured sprint plan for the development and have kept us regularly updated on progress. When we have provided feedback, requested changes or raised questions, the team has been responsive and willing to discuss the best way to implement them rather than simply following the original specification without considering our needs. They have also been flexible as some of our requirements have developed during the project, and communication with the team has been easy and professional. Overall, we are very happy with the way the project has been managed so far. The project is still ongoing, but the team has been organised, responsive and transparent throughout the process.
What was your primary form of communication with Geeks of Kolachi?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
What impressed us most was the level of communication, transparency and involvement from the entire team. From the beginning, they arranged meetings where I was able to speak directly with the wider team working on the project, rather than communication being limited to just one account manager. Throughout the development, we have received regular updates through Slack, including daily progress updates and actual evidence of the work being completed. This has given us a lot of confidence because we can see the project progressing rather than simply waiting for the next milestone. The team leader has also been excellent. He has kept us updated, explained the technical side in a way that is easy to understand, offered advice when decisions needed to be made and has been proactive in suggesting solutions rather than waiting for us to tell the team exactly what to do. We were particularly impressed with their design team. We started with an idea and requirements for the platform, but the designers were able to translate that into a professional and polished UI/UX. The quality and attention to detail of the Figma designs exceeded our expectations, and they were very receptive to our feedback and revisions throughout the process. Another thing that stands out is that it genuinely feels like the wider team understands what we are trying to build and the long-term vision behind Rahmah Connect. They have not treated it as simply another website development job. They ask questions, make recommendations and think about how different features will work from the customer's, service provider's and business's perspective. Overall, the combination of high-quality design work, transparency, regular communication, strong leadership and the involvement of the whole team is what has impressed us most.
Are there any areas for improvement or something Geeks of Kolachi could have done differently?
At this stage, there isn't anything significant that we feel they should have done differently. The project is still ongoing, so naturally there may be challenges as we move further into development and testing, but our experience so far has been very positive. If anything, as a non-technical client, there have occasionally been areas where more explanation around some of the technical decisions or terminology would have been helpful. However, whenever we have asked questions, the team leader and developers have taken the time to explain things and advise us on the available options. What we appreciate is that they are open to feedback. If something needs changing or we feel something could work better, we can raise it directly with the team and they respond constructively rather than being defensive. Overall, we don't have any major areas of improvement to highlight at this stage, and we have been very satisfied with both the process and the quality of the work delivered so far.
RATINGS
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Quality
5.0Service & Deliverables
"Excellent quality of work, particularly the UI/UX and Figma designs, with very good attention to detail."
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Schedule
5.0On time / deadlines
"The project has been well structured through clear sprints, with regular updates and good visibility of progress."
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Cost
5.0Value / within estimates
"Considering the scope and complexity of the platform, the quality of the team and level of involvement, we feel they provide very good value."
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Willing to Refer
5.0NPS
"I would confidently recommend Geeks of Kolachi to others looking for a reliable development partner.
