Gapsy Studio

BACKGROUND

Please describe your company and position.

I am the CEO of Web Help Agency

Describe what your company does in a single sentence.

WHA specialuse in Wordpress website development and graphic design. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• We partnered with Gapsy Studio to rethink how our brand is presented in the digital space. The goal was to bring more clarity, structure, and consistency to how users experience our product and understand our value from the very first interaction

SOLUTION

How did you find Gapsy Studio?

Referral

Why did you select Gapsy Studio over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Gapsy Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The collaboration covered strategic exploration, user flow planning, and the creation of a cohesive visual and functional framework. Gapsy Studio delivered structured layouts, interaction concepts, and a refined system that could be applied consistently across our digital touchpoints.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Following the launch, we noticed stronger engagement and more intentional user behavior. People were able to find information faster, interact more confidently with key sections, and better understand what we offer, which positively impacted overall communication with our audience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The process was well-organized and transparent. Expectations were clearly set from the start, timelines were respected, and communication remained smooth throughout the project. The team was responsive and flexible whenever new ideas or adjustments appeared.

What was your primary form of communication with Gapsy Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to connect strategy, usability, and visual thinking into one cohesive solution. Gapsy Studio consistently focused on the bigger picture and how each decision would impact real users, not just the final look.

Are there any areas for improvement or something Gapsy Studio could have done differently?

The experience was very positive overall. If anything, additional exploration of alternative concepts at the early stage could have been interesting, but this did not affect the strength of the final outcome.

BACKGROUND

Please describe your company and position.

I am the CEO of JetUp Digital

Describe what your company does in a single sentence.

JetUp Digital creates high-quality, turnkey mobile applications - from product strategy and UI/UX design to the full development cycle and launch.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

We wanted our digital presence to better reflect the level of sophistication we bring to client projects. We engaged Gapsy Studio to refine how our expertise is presented online and to create a more cohesive experience that clearly communicates our capabilities to potential partners and enterprise clients.

SOLUTION

How did you find Gapsy Studio?

Referral

Why did you select Gapsy Studio over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Gapsy Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The collaboration involved restructuring key digital touchpoints, refining visual direction, and improving how our case studies and services are showcased. Gapsy Studio provided updated interface concepts, interaction guidelines, and a scalable visual framework that ensured consistency across multiple sections of our platform. They also delivered interactive previews to validate flows before final implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We noticed stronger engagement from prospective clients, more focused inquiries, and smoother navigation across our content. Conversations with leads became more informed, as visitors now have a clearer understanding of our expertise before reaching out. Internally, our team also benefits from a more structured and confident presentation of our portfolio.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was handled with a high level of organization and transparency. Milestones were clearly mapped out, deadlines were respected, and communication was direct and efficient. When our priorities shifted or additional refinements were needed, Gapsy Studio adapted quickly without disrupting the workflow.

What was your primary form of communication with Gapsy Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They quickly understand a highly design-driven and technically sophisticated business like ours. They approached the project with strategic depth, not just aesthetic sensibility, ensuring that every decision supported positioning, credibility, and usability.

Are there any areas for improvement or something Gapsy Studio could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO of Web-Systems Solutions

Describe what your company does in a single sentence.

Shopify eCommerce development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• We hired Gapsy Studio because our existing website no longer reflected who we are as a company. The main goal was to rethink the structure, messaging, and visual language of the site so it could clearly communicate our value proposition, feel more credible, and guide users toward meaningful actions instead of just looking “nice.

SOLUTION

How did you find Gapsy Studio?

Referral

Why did you select Gapsy Studio over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Gapsy Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included a full website redesign, starting with an in-depth review of our current platform and user flows. Gapsy Studio reworked the information architecture, designed new page layouts, refined our visual identity for digital use, and delivered high-fidelity UI/UX designs along with interactive prototypes. Every key page was redesigned with a clear purpose and logic behind each decision.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launch, the website became noticeably more effective as a business tool. Users navigate the site more confidently, key pages perform better, and our team now receives more relevant inquiries. Internally, the new structure also made it easier for us to explain our offering and present ourselves consistently across channels.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was structured and reliable without feeling rigid. Milestones were clearly defined, deadlines were respected, and communication was always proactive. Whenever questions or new ideas came up, the team responded quickly and thoughtfully, offering solutions rather than simply pointing out limitations.

What was your primary form of communication with Gapsy Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly set Gapsy Studio apart was their strategic mindset. They challenged our assumptions, asked the right questions, and treated the redesign as a business problem not just a visual task. It felt like working with a partner who genuinely cared about the end result, not just the deliverables.

Are there any areas for improvement or something Gapsy Studio could have done differently?

If we had to point out anything, a bit more time spent exploring alternative concepts early on could have been interesting, but this didn’t take away from the strength of the final result.

BACKGROUND

Please describe your company and position.

I am the Partner of Smart Promotion & Production Studio

Describe what your company does in a single sentence.

From high-quality commercial videos, AI-generated content, and professional photos for advertising and marketing to strategic management of your social channels, we offer a comprehensive approach to help your brand grow. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• We approached Gapsy Studio with the intention of elevating our online presence and creating a website that would better represent our brand. Our main goal was to make the platform more intuitive for users, visually appealing, and aligned with current digital trends. We also wanted to streamline navigation and highlight our core services more effectively.

SOLUTION

How did you find Gapsy Studio?

Referral

Why did you select Gapsy Studio over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Gapsy Studio were assigned to this project?

5-7

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included user research, wireframing, UI/UX design, development of a fully functional website.  Key deliverables were a new website design system, interactive prototypes, and the final responsive website build. Gapsy Studio also provided us with brand-consistent visual assets and style guidelines.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results of the project exceeded our expectations. The redesigned website attracted significantly more visitors, kept users engaged for longer, and noticeably improved customer interaction with our services. We also observed stronger brand recognition and more positive feedback from our clients after the launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They kept us informed throughout every stage with clear communication and regular updates. All deliverables were completed on time, and they were very flexible when we requested adjustments or additional features.

What was your primary form of communication with Gapsy Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out to us most was their ability to deeply understand our vision and translate it into a design that felt both innovative and perfectly aligned with our brand. Their creativity, combined with a highly professional and collaborative approach, made the entire process not only effective but also very enjoyable.

Are there any areas for improvement or something Gapsy Studio could have done differently?

Overall, we were very satisfied with their work. The only thing we could suggest is even more detailed documentation for the design system to make future updates easier for our internal team. But this is a very minor point compared to the overall quality of their services.

BACKGROUND

Please describe your company and position.

I am the CEO of Watch4You

Describe what your company does in a single sentence.

We are engaged in web development of our own online stores and for third-party customers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• We engaged Gapsy Studio to create an innovative and engaging web design aimed at promoting VR headsets and related applications for one of our key clients. The objective was to develop a visually compelling and user-friendly interface that would effectively showcase the immersive technology and enhance the overall user experience.

SOLUTION

How did you find Gapsy Studio?

Referral

Why did you select Gapsy Studio over others?

• High ratings
• Referred to me

How many teammates from Gapsy Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Gapsy Studio was responsible for the complete web design phase of the project. This included crafting wireframes, creating a modern, sleek UI/UX, and designing all graphical elements and layouts. Their deliverables included responsive design mockups, interactive prototypes, and a cohesive design system that aligned perfectly with the client’s branding and marketing goals. Meanwhile, our team handled the web development and SEO integration based on their designs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to Gapsy Studio’s creative and functional design, the project saw a significant increase in user engagement metrics, including longer session durations and higher click-through rates on promotional content. The design also contributed to a smoother development process on our end, enabling faster implementation and launch. Our client reported increased inquiries and positive feedback directly linked to the new website’s look and feel.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gapsy Studio demonstrated excellent project management skills throughout. They adhered strictly to deadlines, communicated transparently, and were very responsive to feedback and requests for adjustments. Their collaborative approach made coordination effortless and ensured the project stayed on track without any delays.

What was your primary form of communication with Gapsy Studio?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about Gapsy Studio was their deep understanding of immersive technology and their ability to translate complex VR concepts into clear, attractive, and intuitive designs. Their creativity combined with technical awareness made them an invaluable partner in this specialized project.

Are there any areas for improvement or something Gapsy Studio could have done differently?

The experience was overwhelmingly positive. If anything, earlier involvement in the conceptual phase might have allowed even tighter integration between design and development, but this is a minor note in an otherwise flawless collaboration.

BACKGROUND

Please describe your company and position.

I am the CEO and Creative Director of Easy Look Studio

Describe what your company does in a single sentence.

Creative studio for Amazon & e-commerce brands

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• We partnered with Gapsy Studio to completely redesign our company’s website with the goal of improving user experience, increasing conversion rates, and better reflecting our brand identity. Our previous site was outdated, and lacked a clear user journey. We needed a modern, responsive design that would support our marketing efforts, clearly communicate our services, and engage visitors effectively.

SOLUTION

How did you find Gapsy Studio?

Referral

Why did you select Gapsy Studio over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Gapsy Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included a complete UX/UI overhaul of our website, from initial research and wireframing to final high-fidelity designs and interactive prototypes. Gapsy Studio began with in-depth discovery sessions to understand our business goals and user personas. They then moved on to create user flows, low-fidelity wireframes, and a series of design iterations based on our feedback.

Key deliverables included:
A full set of responsive website designs
A comprehensive design system including typography, color palette, UI components, and iconography
Style guides and documentation
Ongoing support during the implementation phase, helping clarify design intent and make adjustments as needed

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered noticeable and positive results for our company. Since launching the new website designed by Gapsy Studio, we observed significant improvements in user engagement and overall experience. Visitors are spending more time exploring our content, and the site’s navigation has become much smoother. We also saw an increase in conversions, which helped boost our business outcomes. Additionally, we received very positive feedback from both clients and partners about the fresh, professional look and the ease of use of the new design.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gapsy Studio demonstrated excellent project management throughout our collaboration. They consistently delivered milestones on time and kept us well-informed at every stage of the process. Communication was clear and proactive, and they were very responsive to our feedback and requests. Whenever we needed adjustments or clarifications, their team was quick to address them without delays.

What was your primary form of communication with Gapsy Studio?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us the most about Gapsy Studio was their deep understanding of both design aesthetics and user experience. They didn’t just create a visually appealing site but ensured it was highly functional and aligned perfectly with our business goals. Their attention to detail and dedication to quality truly set them apart.

Are there any areas for improvement or something Gapsy Studio could have done differently?

As for areas of improvement, while the overall experience was outstanding, we believe that providing even more frequent progress updates in the initial phases could enhance transparency. However, this is a minor point and did not affect the successful outcome of the project.

BACKGROUND

Please describe your company and position.

 I am the Founder of an SEO agency.

Describe what your company does in a single sentence.

We are an SEO agency with extensive experience in various fields and a modern approach to marketing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• Our decision to collaborate with Gapsy Studio was driven by the need to completely revamp our company website. We aimed to develop a modern, visually appealing platform that enhances user experience, effectively conveys our brand message, and helps us attract and engage more clients. Ensuring the site was responsive and easy to navigate across devices was also a key priority

SOLUTION

How did you find Gapsy Studio?

Referral

Why did you select Gapsy Studio over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Gapsy Studio were assigned to this project?

5-7

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included a full UX/UI redesign of the existing website. Gapsy Studio conducted user research and competitive analysis to understand the best approach. They developed wireframes and interactive prototypes, designed a consistent design system, and created all the necessary visual assets. The final deliverables included a comprehensive set of design files ready for development and documentation to ensure smooth handover to our internal team 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Although we don’t have exact figures, the new website significantly improved our online presence. We received positive feedback from our customers about the improved usability and aesthetic appeal. The site’s enhanced design contributed to higher user engagement and a noticeable increase in inquiries through the contact forms, showing clear progress towards our business goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project professionally, maintaining regular communication and providing timely updates. They consistently delivered milestones on schedule and were very flexible in responding to our requests and feedback. Their team was proactive in addressing any concerns and made sure we felt involved throughout the entire process.

What was your primary form of communication with Gapsy Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their attention to detail and dedication to quality. Gapsy Studio showed a deep understanding of user-centered design principles and brought creative ideas that truly elevated our brand’s online image. Their collaborative attitude and transparent communication made working with them a very positive experience.

Are there any areas for improvement or something Gapsy Studio could have done differently?

-

BACKGROUND

Please describe your company and position.

I am the QA Tester of Equinox Agency

Describe what your company does in a single sentence.

We are a performance‑marketing agency that grows businesses through SEO, Google Ads, and Meta Ads.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• We hired Gapsy Studio to redesign our company’s website with the goal of improving user experience, increasing conversion rates, and modernizing the overall look and feel to better reflect our brand identity.

SOLUTION

How did you find Gapsy Studio?

Referral

Why did you select Gapsy Studio over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Gapsy Studio were assigned to this project?

5-7

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included a complete UX/UI redesign of our corporate website, responsive layouts for both desktop and mobile and interactive prototypes. 
Throughout the process, they also provided valuable suggestions on improving the structure and layout to maximize usability and engagement. Their work was not just visually impressive, but also rooted in a strong understanding of user behavior and design principles.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesign had a strong impact on our business metrics. Within the first two months after launch, we noticed a 35% increase in average session duration, a 20% decrease in bounce rate, and a 25% increase in conversions. Additionally, user feedback highlighted how much easier the site was to navigate. Internally, our team also found it much simpler to manage and update content thanks to the new design structure.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gapsy Studio managed the project very professionally. They maintained clear timelines and consistently delivered work on schedule. Communication was smooth throughout - we had regular check-ins, and they were always quick to respond to feedback or make adjustments. 

What was your primary form of communication with Gapsy Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their design expertise and attention to detail. They truly understood our brand and audience, and their creativity exceeded our expectations. The team was not only talented but also very responsive and easy to work with.

Are there any areas for improvement or something Gapsy Studio could have done differently?

Overall, we were extremely satisfied with the collaboration. If anything, we would have appreciated slightly more input during the initial strategy phase, but once the design work began, everything ran smoothly.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Octopus Agency

Describe what your company does in a single sentence.

Octopus Agency is a team of experts that provides a full range of SEO services for Tech and E-commerce SMBs. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• We approached Gapsy Studio with a clear goal in mind: to optimize the UI/UX of our company website in a way that would enhance user engagement and support our SEO strategy.

SOLUTION

How did you find Gapsy Studio?

Referral

Why did you select Gapsy Studio over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Gapsy Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project focused specifically on UI/UX optimization. Gapsy Studio conducted a thorough audit of our existing website, identified friction points in the user journey, and proposed a new structure and design approach. Their deliverables included updated wireframes, redesigned user flows, modernized UI components, and mobile-first responsive layouts. Every aspect of their design was aligned with usability best practices and conversion optimization goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Post-launch, we saw a notable improvement across several key metrics. Bounce rate decreased by over 25%, and average session duration increased by nearly 40%. More importantly, our conversion rate on key landing pages improved significantly. These results clearly reflected the effectiveness of the UI/UX enhancements made by the Gapsy team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gapsy Studio was highly professional in their communication and workflow. They adhered to deadlines and maintained a transparent process throughout the project. We appreciated how quickly they adapted to our feedback and how well they understood the business context behind our design needs. Weekly check-ins kept everything on track, and their team was always available to answer questions or explain design decisions.

What was your primary form of communication with Gapsy Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their strategic approach to design. Gapsy Studio doesn’t just focus on making things look good, they prioritize user behavior, business goals, and data-driven decision-making. It’s rare to find a design partner who speaks both the language of aesthetics and performance.

Are there any areas for improvement or something Gapsy Studio could have done differently?

If there’s anything to improve, it might be to provide slightly more detailed documentation during the final hand-off to our developers. That said, their support didn’t stop at delivery and they stayed responsive even after the project was technically finished.

BACKGROUND

Please describe your company and position.

I am the Account Manager of Elogic Commerce

Describe what your company does in a single sentence.

We co-create effective online stores, develop successful data-driven strategies, and deliver essential tech solutions for the business to thrive.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• We needed a design team to help us create a premium, user-friendly website for our project, hotel MistPeak. The challenge was to develop a modern, aesthetically pleasing design that captured the essence of hotel's connection to nature while ensuring a seamless user experience, particularly for guests booking rooms or learning more about the facilities.

SOLUTION

How did you find Gapsy Studio?

Referral

Why did you select Gapsy Studio over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Gapsy Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Gapsy Studio worked on the following:

• Research & Concept Design: Understanding the brand's ethos to create a design reflecting MistPeak’s connection with nature and comfort.
• UI/UX Design: Full-scale design for both desktop and mobile versions, ensuring a responsive and user-friendly experience.
• Booking Integration: Easy-to-use booking system integration, making it effortless for visitors to check availability and book rooms.
• Visual Design & Branding: Developed a design that beautifully integrates the hotel’s aesthetic, with high-quality imagery of the location and hotel amenities.

Key deliverables included:

• A fully responsive website.
• Interactive design mockups for all pages.
• A complete set of design assets for development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Some measurable outcomes include:

• Increased Bookings: The site’s user-friendly design and seamless booking process contributed to a 25% increase in direct bookings.
• Enhanced User Experience: Time spent on the site increased by 30%, with guests exploring more rooms and amenities.
• Improved Brand Perception: The refined design has received positive feedback from customers, improving brand’s image as a modern, nature-connected luxury destination.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gapsy Studio demonstrated excellent project management throughout. They delivered each milestone on time and were extremely responsive to our needs. They kept us in the loop during every stage, ensuring the final product met our expectations.

What was your primary form of communication with Gapsy Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to seamlessly combine functional design with the brand's values. The user-friendly navigation, combined with beautiful visuals, really helped make the website stand out. Their attention to detail and ability to collaborate made the process smooth and enjoyable.

Are there any areas for improvement or something Gapsy Studio could have done differently?

One area for improvement could have been conducting usability testing earlier in the process. However, Gapsy Studio made sure to adapt to our feedback throughout, ensuring the final product was perfect.