Gapsy Studio

BACKGROUND

Please describe your company and position.

I am the Co-Founder of CreatorSet Inc

Describe what your company does in a single sentence.

One-stop shop for all your creator needs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

Gapsy Studio was hired to design a high-quality, interactive website and mobile application for our company. We wanted the website and app to offer an enjoyable user experience while also being easy to navigate and use. The goal was to provide helpful information, engaging visuals, and intuitive features that would enable our customers to easily find what they were looking for.

Additionally, we wanted Gapsy Studio to create a platform that could be quickly modified in the future as our company's needs changed or evolved. To ensure both quality and speed of delivery, Gapsy Studio employed their "agile" methodology which allowed them to rapidly prototype solutions while incorporating feedback from us throughout the development process.

We've also ordered support and new features adding to the website and mobile application, which Gapsy Studio has delivered on time and up to the high standards we expected.

SOLUTION

How did you find Gapsy Studio?

Referral

Why did you select Gapsy Studio over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned
• Other

What was the size of Gapsy Studio’s team?

25

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for this project includes the following key deliverables:

• UI/UX Design: This includes creating a design system and the visual interface for the product, including wireframes and high-fidelity mockups.
• Mobile App Design: This includes designing the user experience and visual design for mobile devices, including creating interface designs and optimizing them for different screen sizes.
• Research: This includes conducting user research, competitor analysis and market research to inform the design decisions. Additionally, A/B testing of designs can be done as needed. With these deliverables in place, we will have a comprehensive product design that is tailored to our customer's needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Website got more traction
• Website conversion rate got better

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management meets the expectations, technical tasks are discussed, deadlines not missed. We got regular updates on progress and solutions to the problems that arose during the development. They responded quickly to any of our requests or questions and provided us with advice on how best to approach a task. Overall, their project management was very organized, efficient, and professional.

What was your primary form of communication with Gapsy Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I guess it’s responsiveness, all tasks we had been given were discussed, understood and done. This company was able to develop our product, guide us through marketing and branding it in the most efficient way. Their professionalism and dedication in work is truly remarkable.

Are there any areas for improvement or something Gapsy Studio could have done differently?

At the beginning of our cooperation, Gapsy studio provided only the design services, now they have a development team who can provide and support the product for a customer, many things could be done differently if they have the development team a few years ago.

BACKGROUND

Please describe your company and position.

I am the Web Developer of a weight loss management company.

Describe what your company does in a single sentence.

Personalized obesity management at a population scale

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• Design a web app

SOLUTION

How did you find Gapsy Studio?

Other

Why did you select Gapsy Studio over others?

• High ratings
• Good value for cost
• Referred to me

What was the size of Gapsy Studio’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The main idea of ​​our project is that users are helped to lose weight through a balanced diet. The user enters his parameters (weight, height, age...) and based on the parameters, our service offers different dishes that the user can eat and choose from a huge list what he/she likes. We already had the design of our website, but it was not at all functional and convertible. I've decribed to Gapsy the whole idea, provided design references and asked to improve it.

After they gave some thinking to it they proposed to start from scratch and work on the prototype screens and focus first on UX, test them, iterate and then work on the UI. After many iterations, we have agreed on the final prototype and started to work on UI design, which also had quit many iterations. After the UI was approved, they started adapting the design to mobile devices and tablets.

Further, all design and source files were transferred to the development team. Some of the designers I did not asked for and they were coming up with new ideas and always trying to look with fresh eyes and challenge it. This obviously made design much better and we were very pleased with the end result.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Constant mockups releases

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gapsy Studio Project manager was always in contact with me and patiently answered my requests and came proactively with some proposals. They have always delivered items on time. Super effective.

What was your primary form of communication with Gapsy Studio?

Email or Messaging App

What did you find most impressive or unique about this company?

They were creative and imaginative, they produced beautiful designs, and their platform was easy to navigate. On top of that, they were reasonably priced. Overall, they were a great value.

Are there any areas for improvement or something Gapsy Studio could have done differently?

Not that I can recall. Everything was perfect and I am super happy with the work they did.

BACKGROUND

Please describe your company and your position there.

I’m the founder and CEO of an online learning platform. With our online learning platform, students can prepare for admission to the world’s top universities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gapsy Studio?

We needed to create an updated design for our website that would be modern, intuitive and attractive for users. We also needed support with marketing, e.g. landing pages and banners, Gapsy did a great job!

SOLUTION

How did you select this vendor?

We found Gapsy through Upwork, we liked their work and the level of professionalism, so we decided to turn to them for services.

Describe the project in detail and walk through the stages of the project.

We needed a design for our site, so that students would intuitively understand the subject matter and to enable engaging lessons. We discussed our project in detail with Gapsy and determined our goals for this project.

After agreeing the details, they conducted UX research, including competitor analysis, user personas, jobs to be done and user flows. After providing detailed information from the research, they began the stage of UX design, prototyping, and mockups.

During this stage, the designers and I conducted brainstorms to understand how it would be most convenient for a potential client to use the platform. After the UX stage was approved, the designers moved on to the UI, and after it was approved, they handed over all the source files to us.

How many resources from the vendor's team worked with you, and what were their positions?

The team consisted of 2 project managers and 2 designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The design, flow, and thinking behind their screens was particularly impressive.

How effective was the workflow between your team and theirs?

We set up clear communication channels. They met all the deadlines.

What did you find most impressive or unique about this company?

Their proactivity was great, and they did things that weren't originally in the scope. Furthermore, the quality of work exceeded our expectations.

Are there any areas for improvement or something they could have done differently?

No. Our experience with their team was great!

BACKGROUND

Please describe your company and your position there.

I am the CEO of mylagro, connecting the food chain from farm to fork with an online marketplace. Farmers create a profile of their farms and sell their products directly to consumers and restaurants.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gapsy Studio?

Design of our main app and website. Gapsy Studio provided UI / UX design services from scratch for our farm to fork food marketplace

SOLUTION

How did you select this vendor?

I found the design studio on Upwork. The decisive factor for me was the reasonable price, the impressive portfolio and the structured approach from our first interview call. This created the trust I needed to ensure a high-quality functional design that can catch the user's eye.

Describe the project in detail and walk through the stages of the project.

We wanted to create a farm to fork food marketplace, where customers could choose the right products from local farms, learn more about the farms and how they grow their products, and order home delivery of these products. We held frequent meetings where I explained to the team my vision, objectives and design ideas.

The team carefully took notes and went back to do some research and preliminary ideation. We started with UX research, identified the target audience, understood their needs, goals, and mental models. Then we decided on the user experience. The designers described the approximate interaction of users with the interface and threw off the visualization as it would be.

For me personally, the main value added was that I could clearly look and validate each step of my future product. For the interface, the team defined a style guide with the best colors, fonts and iconography combinations that conveyed the objectives of my product to the target audience.

They carefully implemented the clickable and straightforward design prototype. They showed me the layout of the elements on the page which made the software development task clear and straightforward, we didn’t even need a requirements document.

How many resources from the vendor's team worked with you, and what were their positions?

The team consisted of a project manager and two designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They managed to create a high-quality design that many of our clients and investors have appreciated. They were able to create a visually beautiful design and make a product with great usability. From Dec 2021 can be seen on our website mylagro.com

How effective was the workflow between your team and theirs?

The working process was smooth and well-communicated. Most tasks were completed on time and according to plan.

What did you find most impressive or unique about this company?

The studio staff grasped all our wishes, adjusted to improve efficiency, and not only offered several creative ideas for the website design, but challenged our ideas when they thought a better solution was possible. Special thanks to the designers who created excellent and original layouts! I was pleased with the site's design and adaptive version, and we didn't make changes during the development phase.

Are there any areas for improvement or something they could have done differently?

Our project exceeded our expectations. Therefore, I was glad to cooperate and can recommend this studio with confidence. I think they shouldn’t be afraid of challenging the customer, as whenever they did so, they actually came up with great product improvements.

BACKGROUND

Please describe your company and your position there.

I am the founder of Mind Cleanse on iOS, the founder of Memequeen on Instagram and the founder of Text Penguin on the Shopify Marketplace.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gapsy Studio?

I have worked with Ilya and Gapsy for a few years now. We have worked on many different projects including multiple iOS apps, online stores, logos, drinking games, etc.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them looking at designs on Dribbble.

Describe the project in detail and walk through the stages of the project.

For this particular product, our app needed a face lift and new design to help put us in a new direction. We explained to Ilya and his team about the new direction we wanted to go in and they were able to create designs accordingly.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with Ilya and he put two designers on the job.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They were successfully able to make the designs we wanted and help us with our vision moving forward.

How effective was the workflow between your team and theirs?

Extremely effective. They were able to communicate with our developers on certain screens and specifics.

What did you find most impressive or unique about this company?

They are very creative and they work very quickly. I normally do not need to provide them a lot of information and they’re able to come up with multiple options that fit my needs. They are also extremely responsive and get work done very quickly.

Are there any areas for improvement or something they could have done differently?

No. I look forward to continue working with them in the future!

BACKGROUND

Please describe your company and position.

I am the project lead of Backurtime

Describe what your company does in a single sentence.

A storytelling-driven, gamified e-commerce platform that turns engagement into meaningful rewards and makes saving fun.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• Design the full UX/UI of the Backurtime MVP.
• Adapt the design for mobile and web.
• Build a clean, modern interface consistent with the project’s brand identity.

SOLUTION

How did you find Gapsy Studio?

• Online Search
• Clutch Site

Why did you select Gapsy Studio over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Gapsy Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Gapsy Studio was responsible for designing the complete UX/UI of the MVP project, a storytelling-driven gamified e-commerce platform.

The scope of work included:
• Creating the full desktop and mobile design in Figma
• Developing a consistent design system and component library
• Designing all main pages of the platform 
• Delivering the final prototype ready for handoff to developers

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a complete and visually consistent UX/UI design for the MVP, fully ready for developer handoff.

The final design successfully translated the platform’s storytelling and gamified vision into a cohesive user experience across desktop and mobile.

The design system now allows for efficient development and scalability.  The project took longer than expected due to multiple revisions and clarifications along the way. Better initial structure and understanding of The project would have helped deliver faster. Overall, I’m very satisfied with the result. The final design truly reflects my vision and identity for the project. A bit more organization and collaboration from the start would make the experience perfect, but the team’s responsiveness and flexibility really stood out.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was not delivered within the expected timeframe, mainly because multiple revisions had to be made along the way. I would have appreciated a clearer organization and structure from the very beginning, as well as a deeper understanding of my project’s vision from their side.

I also wish the team had collaborated more closely with me during the creative phase instead of mainly executing instructions, as this could have led to faster alignment and fewer iterations.

That said, they were always very responsive and willing to help, showing strong dedication to meeting my needs and adapting until I was satisfied with the result.

What was your primary form of communication with Gapsy Studio?

Email or Messaging App

What did you find most impressive or unique about this company?

Their strong design skills and quick responsiveness were the most impressive aspects. They consistently tried to adapt to my feedback and ensure the final result aligned with my vision. The value for money was excellent. The quality of the design delivered was high for the price, and they remained flexible and helpful throughout the process.

Are there any areas for improvement or something Gapsy Studio could have done differently?

Gapsy Studio could improve by providing clearer project structure and communication from the start. Having a well-defined roadmap, timeline, and explanation of each step would help clients better understand the process and reduce confusion.

At the beginning of the project, communication felt a bit unstructured, you receive an overall estimate, but the workflow and steps aren’t always explained unless you ask. For clients who don’t yet have a perfectly defined vision, it would be very helpful if the team took more initiative to ask questions about the “why” and the “how” to better understand the project’s essence before starting the design phase.

I would also suggest a more collaborative approach during the creative process rather than strictly following instructions. This would save time and lead to faster alignment.

Finally, adding a thorough final review before delivery would help catch small alignment or UX details that might otherwise be missed. I would likely recommend Gapsy Studio, especially to clients who already have a clear and structured vision of their project. Their design quality and responsiveness are excellent, and they deliver modern, visually appealing results.  For clients who need more guidance or collaboration during the creative process, I would suggest ensuring that communication and structure are well defined from the start to make the experience smoother.

BACKGROUND

Please describe your company and position.

I am the Co-Founder

Describe what your company does in a single sentence.

Investing Research Platform For Crypto Investors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• Landing Page For Our Platform

SOLUTION

How did you find Gapsy Studio?

Online Search

Why did you select Gapsy Studio over others?

• Pricing fit our budget
• Company values aligned
• Good Portfolio

How many teammates from Gapsy Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Scope Of Work was primarily delivery mobile and desktop page for our platform. 

-UI/UX Mobile And Desktop Design

-3D Graphics And Photos

-CTA focused Page

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

-UI/UX mobile And Desktop Design delivered as per our quality desired. Both designs were aligned to our current needs and our current platform design. Both designs were aligned with industry standards. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was efficient. It was within given timelines, they were productive and smart in delivering the UI/UX and graphics. Feedback was incorporated very well to align with the project goals/

What was your primary form of communication with Gapsy Studio?

Email or Messaging App

What did you find most impressive or unique about this company?

That they have very efficient way of working which is budget friendly and achieves project goals in the timeline. Their team is productive, client-oriented, and efficient.

Are there any areas for improvement or something Gapsy Studio could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Business Assistant of RANKBERRY

Describe what your company does in a single sentence.

We specialize in SEO and digital marketing, helping clients grow by driving organic traffic to their websites.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• To revamp our corporate website’s UI/UX
• To develop a modern branding that reflects our values and market positioning

SOLUTION

How did you find Gapsy Studio?

Referral

Why did you select Gapsy Studio over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Gapsy Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Gapsy Studio conducted a thorough audit of our previous design, developed multiple concepts, created an intuitive and user-friendly interface, and delivered a full rebranding that made our brand image more contemporary and appealing to clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the launch of the new design, we saw a noticeable 20% increase in our website’s conversion rate within the first two months — specifically, more visitors were engaging with our contact forms and service pages. We also received several compliments from existing clients who mentioned how much more polished and professional our site felt after the redesign.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gapsy Studio’s project management was structured, clear, and collaborative. Deadlines were consistently met or even exceeded — there were a few moments when they proactively delivered earlier than planned. They were also extremely responsive — whether it was minor feedback, scope clarification, or strategic input, they usually replied within a few hours and always with thoughtful solutions, not just quick answers.

What was your primary form of communication with Gapsy Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn’t just create something visually appealing — they challenged our assumptions, asked the right questions, and pushed for decisions that made sense from a user and business perspective. Their team isn’t just talented in design — they’re strategic thinkers with a product mindset. That’s rare, and it made a big difference in the final result.

Are there any areas for improvement or something Gapsy Studio could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am an executive at LBS Group

Describe what your company does in a single sentence.

LBS Group — Ukrainian product team that creates CRM and ERP solutions for business automation. We help companies optimize processes, scale effectively and make decisions based on data.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• We hired Gapsy Studio to completely redesign our website and brand identity, including logo development and the creation of advertising banners. Our objective was to enhance our online presence and make a bold statement in the market with a modern, cohesive design.

SOLUTION

How did you find Gapsy Studio?

Referral

Why did you select Gapsy Studio over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Gapsy Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included:
Website Redesign: A complete overhaul of our website to improve user experience (UX) and user interface (UI), ensuring it was responsive and visually appealing. 
Branding: Creation of a fresh brand identity, including a new logo that better reflected our company's vision and values. 
Advertising Banners: Development of eye-catching digital banners to enhance our online advertising efforts. 
Digital Assets: Additional assets such as social media graphics and promotional visuals to ensure consistency across all marketing channels. 

Key deliverables included:
- A fully redesigned website with optimized UI/UX 
- A new logo and brand guidelines document 
- Advertising banners for online marketing campaigns 
- Social media assets and email templates

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the website redesign and rebranding were implemented, we has seen:
- Increased Website Traffic: The new design has made our website more user-friendly, leading to a noticeable increase in traffic and engagement.
- Improved Brand Recognition: Our updated branding and visual assets have helped distinguish us in a crowded market, resulting in higher brand recall.
- Better Conversion Rates: The new website structure and call-to-action buttons have contributed to a higher conversion rate, with more leads being generated.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gapsy Studio's project management was excellent. They adhered to the timeline and consistently delivered high-quality work. They were responsive to our needs and made sure the design elements aligned with our brand goals. They also provided regular updates to keep us in the loop throughout the process.

What was your primary form of communication with Gapsy Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to blend creativity with functionality. They didn't just deliver visually stunning designs but also prioritized user experience and practical application in every element of the project.

Are there any areas for improvement or something Gapsy Studio could have done differently?

While the project was a success, there was a slight delay during the initial stages of defining the brand guidelines. However, once we settled on the direction, everything moved smoothly and the final result exceeded expectations.

BACKGROUND

Please describe your company and position.

I am the CEO of Muraha

Describe what your company does in a single sentence.

Muraha is a Ukrainian digital marketing agency established in 2016. More than 450 businesses have grown with us in Ukraine, Europe, and the United States.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• We were undergoing a website redesign and needed a professional design team to help us create a modern, user-friendly, and visually appealing website that would reflect our brand identity.

SOLUTION

How did you find Gapsy Studio?

Referral

Why did you select Gapsy Studio over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Gapsy Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Gapsy Studio took a comprehensive approach to our website redesign. The scope included:

• Brand Research and Analysis: Understanding our brand’s identity and goals to ensure the design would align with our vision.
• Wireframing and Prototyping: Initial mockups and interactive prototypes to map out user flows and test functionality.
• UI/UX Design: Full-scale UI design for both desktop and mobile versions, ensuring responsiveness across devices
• Testing and Revisions: Continuous user testing, feedback gathering, and design revisions to optimize the experience  

Key deliverables included:

• A fully responsive website design.
• High-fidelity UI mockups and prototypes.
• A complete set of design assets for the development phase

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Some measurable outcomes from this engagement include:

• Increased User Engagement: The average time spent on the website increased by 30%, and user interaction with key features like our contact form and product pages improved by 25%.
• Faster Load Times: Page load times were reduced by 40%, leading to a better user experience and improved SEO rankings.
• Improved Conversion Rate: We observed a 20% increase in conversion rates for lead generation after the new design was implemented.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gapsy Studio demonstrated excellent project management throughout the process. They delivered each phase on time, maintaining clear communication via regular updates and meetings. Whenever we had specific requests or changes, the team was quick to respond and adapted the design accordingly. They ensured that we were consistently involved and consulted during key stages, which kept the project on track and met our expectations.

What was your primary form of communication with Gapsy Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What set Gapsy Studio apart was their ability to merge creative design with technical functionality seamlessly. Their keen understanding of user behavior and design trends helped us achieve a balance between aesthetics and user-friendliness. Additionally, their responsiveness and collaborative approach made the entire process smooth and stress-free.

Are there any areas for improvement or something Gapsy Studio could have done differently?

While we are highly satisfied with the final result, one area for improvement would be conducting usability testing slightly earlier in the process. Early feedback on initial design concepts could have helped refine some features before the final stages. However, this was not a significant issue as they worked diligently to incorporate feedback during the later stages, ensuring the final product was excellent.